Le client n'a pas laissé de commentaire.
jay keeverCustomer Reviews for U-Haul Moving & Storage of North Nashua
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
I rented a van to drive 1800 miles 1way. Thankfully before loading the van with moving stuff we took a trip to the goodwill. Also in Amherst. That van did not make it 20 miles. It would not properly shift and had warning service lights on. We were told that was common. Needless to say we replaced it before leaving our area in nh. Shame on them for attempting to send me off cross country in a seriously unsafe van.
Lori WallaceNorth Nashua U-Haul is awesome
SAMUEL HOWEOutstanding service
michael rooneyThe service was professional and it was done better than timely fashion. You literally were in and out.
Victoria GabinGreat service, friendly staff
Daniel GillisEvery one who works there are good people
KURT FROSTI been going to Uhaul for many years but Nashua on Amherst st is the best. I could go to one closer but Deb and her team are the best and am willing to go the extra mile for their fantastic service!
CLAUDIA HIETALADeb was excellent only issue I had was my drivers license was from mass but I was renting a truck to help my daughter throw stuff out at the Milford NH recycling. My daughter lives in Milford NH. I was questioning why I was renting a truck because my license was out of mass. I told her what it was but in a way I was feeling interrogated . That was the only issue but overall friendly staff and the establishment was very clean .
Carlos SantiagoThe trailer I rented did not fit the vehicle for which is was intended. The UHaul website indicated it would fit a Tesla M3, but the stopping plates were too high for the front bumper to pass over. Therefore, I had to return the trailer to a different location than intended and have requested a full refund for this inconvenience.
Thomas WhiteDrop off exeprience left a lot to be desired. preferred to drop off to a real person and not a drop box. Had to call back to uhaul twice to get a real person drop spot near me.
Thomas KellyThe price is very high for the truck
KURT FROSTThe trucks were clean my only complaint is…. I have rented 2 trucks from this location in the last month and half and both trucks had broken driver seats. I am short so I need to pull the seat closer to the steering wheel and I could not do that on both trucks.
Cris ChamberlainLove this location, personnel and professional staff
Peter CrutchleyDefinitely recommend. This was my second equipment return to this location and I had a storage shed for a few months after our initial move. Dropping off equipment is very easy.
William BevansTell customer to read the contract prior to accepting.
TOM KRUSTAPENTUSDeborah and her staff are the friendliest, most professional people I've ever worked with. Highly recommend and if I have storage needs in the future I wouldn't hesitate to rent here again. Thank you so much!!
STACEY PRIVIA | Expérience généralePlease give everyone that is employed at: U-Haul Moving & Storage of North Nashua, 476 Amherst St Nashua, NH 03063, a monetary financial raise. I traveled all over America with the help of U-Haul equipment over the past four years and the employees at the U-Haul in North Nashua are the most polite people that I have met; their professionalism and helpful conduct is invaluable.
AIDAN DEVLIN | Premières impressionsStaff is awesome!
Philip jacquesSuper helpful staff, great experience
Alastair GeeTruck was old but clean. Window crank knob was broken so hard to roll down.
Keith TannerI rented a 20 ft truck for 24 hours. The battery died , 10+ year old battery in it) the truck smelled of anti freeze , it also died in the middle of driving. These trucks aren't serviced don't rent unless you have a bunch of time to diddle dally .
Heather NeveuPulled my truck up and the girl immediately came out with a smile on her face. Asked how the trip went and answered the 1-2 questions I had. Very friendly and helpful in my check out.
James CorrealeThis uhaul is the best in nashua the one on dwh does not compare to the level of service at this one.
Jason Hurvitz | Online Move InI was going to pick up some furniture. I took the uhaul van, and on the way to pick up the furniture the person I was picking it up from called me and said they couldn't meet me. I turned around and went back to uhaul and told the uhaul representative that had checked me in what had happened. She said that was awful and I probably wouldn't be charged. I went a total of 14 miles and was charged $64 for it. Find someone else to use. This was a complete ripoff.
Jean KrikorianThe U-Haul box was much cheaper than anything else I found out on the Internet not one thing was broken when it arrived after a trip from Vermont to Louisiana. Unreal.
BRENDA BERRYI could not be more pleased with my excellent experience with uhaul in nashua and sturgeon bay. Thank you all so very much.
Paul CaillouetteDo not give them a truck with a broken roll away door. Took 2 hours out of my already very hectic, very stressful moving day.
Tanya BarryEfficient and easy.
Angela GendronTruck had seen its best days although very clean. Drivers seat was beginning to all apart and back door to the box was tough to pull down. Steering wheel would shake when coming to a stop( red light).
Keith TannerDeborah and her staff are great. They were able to help with my size problem for a Ural Motorcycle. The faculty is clean. Very helpful in hookups.
Edwin VonderbeckThe people there were polite and friendly
WILLIAM LUSSIERI would definitely use this place again if I need a storage!
DOLORES CARDIN | Expérience généraleThe absolute nicest UHaul ever!
Edward FalcoIt was really easy to get a truck
Yohan LaraQuick, clean, easy!
Roger DuvalThe manager -Deborah Skerry - was great ! She always makes renting a vehicle an excellence experience .
Michael KotzenKeep your service just like it was for me. Manager Mike was very helpful and entertaining. Also, the female employee at the front desk was fantastic.
Robert GodduThe driver's side mirror was so tight, it couldn't be easily adjusted. It showed too much box and definitely didn't conform to correct principles of mirror adjustment. Check all mirrors before renting.
Ted BraunYour service was excellent. I appreciate it. Thank you!
Stanislav VlasovQuick, easy, and helpful!
James SirventVery friendly & clean. Great experience
Roger DuvalStorage facility was very clean and well kept would use U-haul in the future for storing
Jonathan Lesage | Expérience généraleAbsolutely love the service at this location and won't rent a u haul from any other location!
Courtney fauvelI was not impressed with the manager. She seemed miserable and demonstrated a poor attitude. Her greeting made me want to turn around and walk out and would of if I didn't need the truck right away.
Richard DuffAgain both locations were great!
PAUL MCCARTHYThe staff was helpful, knowledgable and friendly. The location was very clean.
SUSAN CARLON-GILES | Premières impressionsNothing based on my experience.
joseph cardinThis U Haul is amazing. Debbie and her team are all very courteous and interested in ensuring that the customer has a perfect experience. Great job.
Kent BlumenshineEveryone working there were friendly and helpful. I love the huge driveway to the massive building which makes it easy to drive up and park right up close to the door. Automatic door entrance and massive elevator makes it easy to navigate.
Todd Drohan | Expérience généraleAucun
William Perez | Expérience généraleThe woman who helped me was extremely friendly, knowledgeable and helpful
melanie baileyDebbie is so friendly
JAGADEESWAR BOMMAEveryone was very friendly and even helped me out with a moving company to help out. Thank you so much especially to the team at the Amherst Street location!
linnea stanleyTruck was warmed up and ready to go upon arrival.
Phil BartlettDrop box lock difficult to align code and difficult to unlock. Drop Boxes not under a roof area so when it's raining you are getting wet trying to unlock a difficult lock to unlock, even with the correct code. Inside staff slow to respond/help. Self check-out app on mobile device fairly good except for last set of prompts.You're on the final screens of the self-checkin app and you are expecting to see the lock combo and the number of the drop box the key is in. That information is not provided until you click the final pushbutton, which states something to the effect "Rental has been picked up". Misleading. I didn't and wouldn't have known padlock combo was provided on the screen once you clicked on that pushbutton. My sense would be that I would click on that button once I have obtained my padlock combo and obtained final possession of the vehicle. The scene for me was the following, it's cold and raining, I'm waiting by the key boxes getting wet because they are not under a roof, I'm trying to find the combination but it isn't available until I clicked the pushbutton, "Rental has been picked up". I go inside after walking around front of building because side doors are locked. Inside staff slow to react and respond. They eventually do but need to be prompted to do so. Staff member has difficulty unlocking padlock , even with correct padlock combination. You have completed the online process, but staff member questions this, because she hasn't updated her online menus. You are a bit frustrated by the process, the staff member detects this, and farewells you with a "Have a nice day" because she feels you are being difficult. That I could do without, I needed helpful and attentive staff, that can be friendly to make the process even quicker. I do like the self-checkout and check-in mobile app, that last pushbutton needs to have a different label. Something to the affect, "Obtain padlock info". I do like the ability to obtain a vehicle through U-Haul. Overall it's a convenient process, but there is always room for some improvement. Thank you for making these vehicles available to the consumer.
Jerry StankiewiczExelent service fast and no headaches
RAMON TORO VARGAS | Premières impressionsThe people at UHaul are fantastic. The trucks need to step into the 21st century. Most States required hands free devices to make and receive calls. Although the hardware was in place, the software did not allow me to connect my phone. I wanted to have my GPS audible through the truck speakers as the cab is uninsulated and extremely loud. Perhaps UHaul could invest in their trucks so that customers could function on long trips.
Robert IrishGood processing. Fast.
scott andersonNothing All was perfect easy reservation easy pick up and easy return Great pricing highly recommend others to use this location
Edward JeanThe truck service light went on. The truck was old and ran horribly. Price was way more than expected.
Kerry DodI would like to have my contract the day before, so that when I come to pick up my trailer in the morning I don’t have to do anything but hook up and move out.
Jeffrey FregeauStaff was super nice and accommodating
NICHOLE DESMARAIS | Premières impressionsGreat customer service help connecting the auto transport to my truck. Very helpful
Randall ThibaultThis facility is fantastic. Being able to load and unload in a enclosed garage area is next level!
Chevan Reycroft | Expérience généralegreat service very nice and helpful crew there
Andrew BermanPleasant experience start to finish. Found fuel gage position inconsistent (above half then at then above again)
MICHAEL GOLDENS.O.
Roger LatesI rent trailers here quite bit...always ready to go, in good shape with helpful staff.
Jeremy WaybrightCustomer service picking up the unit on a Friday before Christmas was wonderful. The folks were happy to help us and get us set up correctly.
Brian JarvisNot the first time I rented a van or truck at this location and it won't be the last either. Rebecca and the rest of the staff were excellent, even with internet problems they got me setup and out the door quickly. Drop off was a breeze.
John FordeStaff were good. Return experience was simple and efficient.
Clifford BrockmyreStaff most helpful, and informative
CAROLYN MCNEIL | Premières impressionsNo refund for three weeks I didn't use but paid for, otherwise have used Uhaul for years with pretty good luck and service.
TRACY BANNISTER | Expérience généraleOverall great facility
Christopher Sukhra | Expérience généraleLuke did an excellent job with preparing storage rental agreement and walking me through safety features of the storage space.
PEARL WRAY | Premières impressionsDeb the manager is awesome. I've been doing business with the Nashua location for many years. Always accommodating and willing to help.
DEBRA AREVALO | Premières impressionsDeborah is the most helpful and friendly person. I very much enjoyed working with her. The facility is so clean. Happy to store my items here!
STACEY PRIVIA | Premières impressionsVery friendly and helpful manager. Will recommend to others
PHILIP BARTLETT | Premières impressionsSeamLess,Experience!! Minutes, is All it Took..to have it All Together! Truck,Storage.. Fantastic Rates!! Complete Blessing~ Thank You,Very Much! Catherine ~
Catherine Mileski | Online Move InDeb was always helpful and made a difference in this experience. Thank you Deb
Michael Bujnowski | Expérience généraleThe workers are very friendly to my wife and me. They communicate with us through writing the note easily. We are Deaf.
Stephen Maloney | Online Move InHad a problem with the elevator once for the 2nd floor.
Colleen Pirelli | Online Move InI walked into the Nashua location,! located on Amherst St at 7:50pm and I knew I was cutting it close to 8:09pm, but I was greeted right away by your General Mgr and apologized for walking in right before closing time, but had to wait for my friend to bring me there. She looked exhausted, but was so friendly and gave me 100 % Customer Satisfaction! Please note: This is the first time I ever walked through the door of this facility and was uncertain how I was going to be treated right before closing time. The women's name is Deborah Skerry who made my experience comfortable and welcoming! Thank You! Sincerely, Rebecca Perry (new customer for self storage also at this time).
Rebecca Perry | Premières impressionsMore customer parking needed
BRUCE LAWES | Premières impressionsI was very happy because there were many times I was late on my payment but was given time to pay it.
Devin Joyce | Expérience généraleBeyond excellent.
Derek Adair | Expérience généraleReally easy!
Susan Hines-Brock | Online Move InThis was the best rental U Haul location I ever used very caring and gave me the attention that was asked for the manager was super and gracious no
Marion Obrien | Expérience généraleDeborah Skerry was great. She truly helped me out and I would recommend this location just because of her forever!!
BRITTANY HUNT | Expérience généraleFront lady was so nice and kind ,thank you mam.you are awesome
Rohan Khosla | Premières impressionsI'm very impressed with the staff, and the facilities.
Lee Hauenstein | Premières impressionsBest storage facility I've ever used.
TRAVIS STONE | Expérience généraleThe staff at this location is always friendly and helpful. Routinely the best UHaul I've worked with.
Tyler Hammond | Expérience généraleI found the experience to be smooth, great location, and the manager was very helpful to make sure I understood how to access the facility and exactly where my storage unit was in the building.
OSCAR ANNIS | Premières impressionsThere were two people training and they couldn't figure out what they were doing even with the reservation I had brought with me. That wasn't the issue because they were so kind and I'm very patient and understanding. It was when the woman Debbie came in. My father was just trying to explain things to her and she gave so much ignorant attitude but if it wasn't for my dad I would have walked out. She would cut him off every second she could because she was training which she could have simply stated " I apologize for the wait but I'm walking him through this if you could give me more time" would have sufficed. I work at a hospital and customer service is our number one priority. I'm sorry but I never complain but it felt like she was being prejudice towards my father for being Hispanic who also retired from Harvard university and earned a degree in his free time. I'm just really disappointed because my father should have never been cut off mid sentence as she did. Now I will sue the trainees had more customer service than she did and I believe they make more of an asset than she ever will. I think she should learn from them. Not only was it such a long process but to deal with an attitude such as that was not worth it. I will compliment on how clean it is and that one trainee I wish I remembered his name was an absolute sweetheart who showed me how to work the card and where my storage was. Please give praise to the trainees because they were amazing but Debbie needs more patience if she wants to work in customer service. It was kind of pathetic.
TANIA AREVALO | Premières impressionsDeb was very helpful. Very satisfied. Thank you U Haul
ROBERTA LACY | Premières impressionsDeborah and David were very helpful, friendly, and very courteous.
CISCO CARR | Premières impressionsGreat location well run
Stewart Richards | Premières impressionsThe facility was beautiful, well maintained, very clean. Staff was super friendly and helpful. Couldn't ask for more
Jeffrey Beam | Online Move InStaff was very friendly and helpful!
Lisa Thies | Expérience généraleThank you everthing was great
DONNA CAMPBELL | Premières impressionsDeb was very helpful
TINA CHARLES | Premières impressionsWe returned our rental there, then rented a unit for a few months. THE staff was great, facilty top notch.
Randy McClurg | Expérience généraleThe staff was great very accommodating!! Thank you so much!!
TAMEKA OSBORNE | Premières impressions2 things Your app is terrible. Had to try over and over again to check in. Was not letting me do anything. If I had it to start over, I would have gotten a storage that is back in. We had to do a lot of walking to get to our unit
Rene Larochelle | Online Move InVery easy. I love being able to do everything on my phone. Great experience.
BRITTANY HUNT | Online Move InThese folks are the best and always friendly.
Tyler Hammond | Online Move InExcellent friendly and efficient staff. Excellent facilities. I just wish you also had ability to store cars. Thx
DEBRA LOCKE | Premières impressionsI just started with you ask me again in about 6 months so far so good
Marion Obrien | Premières impressionsDeb was always wonderful to deal with! Kind and professional every interaction!!! She is a great asset to the location!
James Sudak | Expérience généraleExcellent
Marleny Matos | Premières impressionsThank you for your assistance this morning; for making everything smooth and easy--and for making me feel smart for choosing u-haul.
MARK HADDAD | Premières impressionsToo expensive
CRYSTAL CHOATE | Expérience généraleStaff was wonderful. Deborah was helpful in more ways than one. She answered all our questions & concerns. Love that lady
ARACELI CORONA | Premières impressionsThe staff at the Nashua U-Haul are very dedicated to their customers. The facility is top notch and secure. Fortement recommandé!
PAUL RANGEL | Expérience généraleThis was by far the best storage facility I've used. The staff was knowledgeable and friendly. The facility was alway clean. And I knew my item were secure. Best experience ever!
Marcia Vitus | Expérience généraleVery professional, easy process.
MATTHEW ALFOND | Premières impressionsAmazing location clean,security was above and beyond recommend to anyone!
Brian Picanco | Expérience généraleThe day I moved out was the first bad day that I've had while having that unit the worker was rude was not understanding about the miscommunication on U-Hauls end there was Zero professional customer service I do have the lock and key I was not told that I needed to bring it I was just told to let you guys know I was moved out so I will be there tonight to drop it off I just have a job and kids that I need to worry about first but I will bring you your key and lock and hopefully I won't be charged another month because I have the lock and key and can't make it to you right this second like the other woman said yesterday
Nichole Hargreaves | Expérience généraleFriendly, helpful staff
Jeannette Gardner | Online Move InDeborah Skerry is the most efficient person and so organized and makes moving a smooth and wonderful experience.
ELIZABETH HOLLAND | Premières impressionsDeb was amazing with us as we had to extend our reservation with the trailer. Facility is spotless. Very happy with our experience.
MICHAEL ROOS | Premières impressionsExcellent storage facility!
James Maloney | Online Move InI rented 3 10x15 units for 3 months. The staff was very helpful and accommodating. Very clean and secure facility. Easy access and use of carts was so helpful. Would not hesitate to store here again.
William Goldsworthy | Expérience généraleGreat experience at the UHAUL North Nashua location, very convenient and had everything I needed and more. Would recommend over other local storage facilities I've tried. The staff are super helpful and friendly. I would spend a lot of time at my unit and it felt comfortable!
NATHANIEL SODDERS | Expérience généraleEverything perfect
Steven Warnecke | Premières impressionsThe staff at UHaul are just wonderful. I have dealt with them before, where my son also has a storage unit. They are always so helpful. I needed packing supplies and was going to just get your run of the mill tape and boxes. The employee (I wish I knew his name, but I believe he is the only male) pointed out many other options. The bubble sealable bags on a roll have made life much easier! It is always a pleasure dealing with Deb. She is friendly and very efficient. The facility is clean. This particular UHaul represents your company very well. I hope you let them know they are appreciated. They have made a very difficult time in my life far less stressful.
Anna Sanderson | Premières impressionsBoth Deb and Mike were extremely helpful! Very clean and security is great! Thank you both so much!
Yvette Fagan | Premières impressionsGreat customer service, helpful and knowledgeable!
James Sudak | Premières impressionsDeborah was amazing and very helpful
Mason Burbank | Premières impressionsConvenient location. Staff are pleasant. I have used U-Haul facilities over the years. This place is very clean & up to date on all your needs
denise donahue | Premières impressionsThis storage is the best that I’ve seen so far and quite impressive with their technology when it comes to security
Venusa Toomey | Premières impressionsThe staff at this location are extremely helpful and pleasant to work with.
Carl Calma | Expérience généraleI can't thank the staff at the North Nashua location enough. They always went above and beyond to help me in whatever way. They are professional, friendly, kind, courteous... I relocated to this unit from another storage company in the area and didn't look back. Not once did I regret it making the move. Big Kudos to Deb and her team. They truly exceed expectations.
Jane Richard | Expérience généraleAmazing great staff!
ann sullivan | Expérience généraleAbsolutely beautiful facility and Deb and the team do a great job and everyone is extremely helpful and very friendly. Highly recommend this facility and location for all you storage and moving needs.
Steven Tymowicz | Premières impressionsDeb was amazing and so helpful
Crystal Choate | Online Move InThe manager is phenomenal, and all other people we dealt with were knowledgeable and pleasant. Great experience!
Patricia Harty | Expérience généraleVery friendly helpful staff were able to answer all my concerns the facilities are awesome
Maryellen Phillips | Premières impressionsThe staff were awesome! Very friendly and helpful.
Carl Calma | Premières impressionsStaff was very helpful and informative. Pleasant and friendly without bring sugary sweet
Cisco Carr | Premières impressionsGood value for my dollar. Large elevator for easier access. Great service, very helpful and friendly. Je les recommande chaudement.
Richard Murphy | Premières impressionsThe building was always very clean. Deb was always professional and very pleasant.
linda willams | Expérience généraleBrian and Deb were incredibly helpful from start to finish. I will absolutely recommend this facility to friends and family.
Liz GOGUEN | Premières impressionsI have rented equipment from this site numerous times. The staff has always been knowledgeable, helpful and professional. The storage rates are excellent in today's market.
Peter Crutchley | Premières impressionsThe staff was Awesome! Deborah and her colleagues were professional and extremely helpful with making reservations and exploring options. Kudos to the staff in Nashua NH
kevin casey | Expérience généraleFacility is extremely clean, well lit, and easy to access. Management and agents are friendly and very helpful. Also the ability to purchase moving and packing supplies from U-haul on site is convenient.
Carl Robbins | Premières impressionsDeb and the rest of the staff were great whenever I had to deal with them and the unit was clean and worked well for the time that I needed it. I felt secure with the alarms directly on the unit. Move out was quick and painless. I would recommend.
Deepak Gursahaney | Expérience généraleFriendly efficient staff,Clean, easy access, secure and climate controlled ...best facility yet!
JAMES MCINTOSH | Premières impressionsGreat facilities, great people. Will continue to use them in the future.
TYLER HAMMOND | Expérience généraleDeb was awesome help when I needed it most
Jennifer Kimmins | Premières impressions