Customer Reviews for U-Haul Moving & Storage of North Pensacola

1 247 évaluations

7835 N Davis Hwy   Pensacola, FL 32514
(Between McDonald's and Waffle House)

(850) 479-7450

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(850) 479-7450

7835 N Davis Hwy
Pensacola, FL 32514
(Between McDonald's and Waffle House)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

The lady who checked me out after returning the truck was racist, disrespectful, and rude!

Marcus C. 
Évaluation :
2

I’ve had my storage for years the owners wife is rude and always have been, she gives drama or dog vibes, I’m happy to finally be done doing business with them only because of her.

Ashlee K.  |  Expérience générale 
Évaluation :
5

service was excellent was treated like family.

robert L. 
Évaluation :
4

Very friendly

Jerry K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bridget D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLIE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael D. 
Évaluation :
5

Great customer service! The lady that checked us in took care of us quickly and worked with us on the mileage overage fee. I appreciate her providing great service!

Gilbert L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHIVANSHU V. 
Évaluation :
5

You cannot improve on perfection!

Andrea B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIM J. 
Évaluation :
5

Very friendly and accommodating attendant . The facility was very clean and safe.

Shelia W.  |  Premières impressions 
Évaluation :
5

Mike and Christina are great to work with. They go above and beyond to help their customers…

ANDRES C.  |  Expérience générale 
Évaluation :
5

Someone came out to help rather than making me use your extremely unhelpful website again.

Chuck N. 
Évaluation :
3

Make sure you have a reservation for drop off. The worker tried to tell me there wouldn't be room for the truck. Luckily I had a drop off reservation so they took it.

Samantha H. 
Évaluation :
5

Jim and Christina Harris along with Brandon all were courteous , friendly, knowledgeable, and professional. They all three are a credit to your organization. My daughter, Michaela Jones, has a move in the very near future from Navarre, FL to Houston, TX. She will be booking her equipment needs with Jim and Christina. Best regards, Tim Jones

TIM J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Devon W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chantell D. 
Évaluation :
5

continue your outstanding customer service.

Joseph H. 
Évaluation :
5

Lovely people especially to out of town is like me

Latifha C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victor B. 
Évaluation :
4

The owners took great care of me. Appreciate them going the second mile.

Christopher W. 
Évaluation :
5

Everything about my experience at this U-Haul rental place was outstanding. The Van that I rented was very clean and great. The one thing that I would love to stress, is that every employee at this place that I had contact with was the most friendly, courteous, knowledgeable, helpful, and professional that I have met at any equipment or vehicle rental business. I would highly recommend this business to anyone.

RICHARD M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristie H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John V. 
Évaluation :
5

Absolutely the best place to rent from & stor at! Great caring managers & appreciate all their support, understanding & kindness! Thank you once again!

Debbie D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sandra B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shiv P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas S. 
Évaluation :
5

Merci.

William K S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MALCOLM C. 
Évaluation :
5

Great service and people to work with.

KARL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maurice M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph D.  |  Premières impressions 
Évaluation :
5

We want to thank God and the owners for their services and kind and pleasant atmosphere. 💯

Wilheminia G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wilheminia G. 
Évaluation :
5

Mike & Christian were friendly & professionals.

Donald S.  |  Expérience générale 
Évaluation :
5

Well everything was done with courtesy and professionalism. I will always use this location going forward and recommend to others . This was my first time using a uhual.

Ledonia B. 
Évaluation :
5

Well ran and organized. Would highly recommend this location and I will be returning there

Gregory G. 
Évaluation :
5

Everything was wonderful

Ezell W. 
Évaluation :
5

The customer parking situation and the truck pkup/ return area is very limited, so small and limited that my wife would not even drive into their lot, choosing instead to park in a vacant lot near-by.

Gary S. 
Évaluation :
5

I have no complaints.

NICOLE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ed S. 
Évaluation :
5

I had also priced a storage room with Life Storage but U-Haul offered a storage room free with the truck rental. I was looking at $80+ per month for a 5x10, and wasn't sure if I would be out in one month. Your rates were about the same price for a 10x10. So it worked out well for me even if I had to stay there n storage. As it turned out I didn't. Thank you for helping me with this transition.

David S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paula P.  |  Expérience générale 
Évaluation :
5

The representativ3e at this location was efficient and professional. The truck was in great condition and the rep focused on great care of us and our ride.

Chris B. 
Évaluation :
5

Very pleasant staff.

Gene E.  |  Expérience générale 
Évaluation :
1

Actually have the staff be professional and help the customers… staff watched me and my family struggle getting the truck in the small parking lot at your location 7835 N Davis highway. Pensacola Fl. Staff watched me back into an aluminum water drain pole attached to the building. They came out and directed the other customers out of the parking space in their vehicle. But me and my family struggled, while they watched. I found that very unprofessional of the staff not helping us, yet we spent our money helping your company out… I will not be returning to Uhaul for any more services.

TONDRE M. 
Évaluation :
5

The people behind the desk were very helpful. They quickly found my order and I was on my way. I was supposed to pick up with no contact but as usual the app did not or could not find my location.

CORNELIA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHAN B. 
Évaluation :
5

Exceptional customer service! Quick and easy process.

SEAN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Candy S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AARON J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BASHAR A. 
Évaluation :
5

Thank you!!!

Marsha B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew M.  |  Expérience générale 
Évaluation :
5

It was so easy to sign up for a storage unit, the sign-in code, the drive back to the storage unit, the map showing me where the unit was located, the key to lock it up, the carts to put my boxes on..,everything was super simple!!!

Janene D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David S.  |  Premières impressions 
Évaluation :
5

NOTHING!! I would not rent from any other location then from this location. Always clean, well kept, landscaped beautifully and I have never had an issue with management or equipment. Management is wonderful very kind and professional.

LORIA D. 
Évaluation :
3

Less people behind the counter coughing their lungs out during a pandemic. Improve your self check in. It was worthless. I still had to go inside and be around someone behind the counter (lady) coughing. A lot. Extremely terrible self check in system. Embarrassingly bad.

Mitchell B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAMMY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tiffany l.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

fantasia w.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARC R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OLIVIA H. 
Évaluation :
5

My family and I thorougly enjoyed doing business with this establishment. Friendly, professional, helpful. Merci.

dennis h.  |  Expérience générale 
Évaluation :
5

Very helpful staff

Carol C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcy E.  |  Online Move In 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DERONTAE' J. 
Évaluation :
5

Staff was extremely helpful and friendly

Robert A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LAWRENCE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THADDEUS B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBORAH P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rashad S.  |  Expérience générale 
Évaluation :
5

Both locations I went to on Davis was nice I would highly recommend each ones

DENISE W. 
Évaluation :
5

Excellent management team. Convenient location.

William M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DESIREE P. 
Évaluation :
5

Awesome customer service

BRIAN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIA L.  |  Expérience générale 
Évaluation :
5

There is nothing to improve! This location is amazing with prompt service and friendly staff!

PETER J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RASHAD R. 
Évaluation :
5

ThevStaff at this location is very friendly & helpful

LESLEY T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUSSELL B. 
Évaluation :
1

I ordered a U-Haul and when I arrived to pick it up they didn't have one for me. I flew in from Pittsburgh and took an Uber from the airport to this location and they had no truck. They made me wait while I had movers at my house. Then they said to take another Uber to a different U-Haul location 20 minutes away. No discount or anything for this inconvenience.

JAMES B. 
Évaluation :
5

well maintained and easy access for loading and unloading

Ron H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LORIE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BARBARA S. 
Évaluation :
5

Very friendly staff with quick and easy service!

TASHARA G. 
Évaluation :
5

Fast, professional service

LAKISHA R. 
Évaluation :
5

Yes , just a little more than I want to pay .over all good

ARLEEN M. 
Évaluation :
5

Self check in and out was not a pleasant experience

edward O. 
Évaluation :
5

Best and nicest UHAUL ever!

Laurie H.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARK C. 
Évaluation :
5

Outstanding service

adrianne h.  |  Expérience générale 
Évaluation :
4

Offer 24/7 access to your units.

DONALD S. 
Évaluation :
5

I was very fortunate to find a storage unit & truck at the end of the month. Good people running that U-Haul & will use them in the past. No hidden fees, just straight up.

Donald S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rebecca l.  |  Expérience générale 
Évaluation :
5

Great price

Tom S.  |  Premières impressions 
Évaluation :
5

The mobile app is BAD. Why ask for additional contacts and not say your going to call them to verify??

Daniel C. 
Évaluation :
5

Best Uhaul I have ever been to.

Joseph O.  |  Expérience générale 
Évaluation :
5

Mike and Christina Harris are good people and I enjoy doing business with them. I am a returning customer. I have utilized the storage facilities, U-Haul rentals and purchased my moving supplies and lock from them as well. One stop shop. Also I feel safe utilizing their facility and knowing that my personal property is protected and safe as well in their climate control gated facility. Highly recommended and see you again for my next moving needs.

Karen L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darryl H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRENDA D.  |  Expérience générale 
Évaluation :
5

Mr & Mrs Harris are two beautiful people. I can't thank you enough for everything. I would recommend their location to anyone in need of storage or truck rentals.

Tameka H.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dale G.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMES W. 
Évaluation :
5

It was very clean and the staff was very helpful and friendly keep up the great job.

Laquita G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES C. 
Évaluation :
5

I have not called the location yet, but I was charged for use of the Utility Doll. I thought since it was in the truck use was included in the rental cost. I did not like all the App and or emails for all the transaction. Every time I went to open a link the link would be expired. Still this location is great!

Debbie H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Takari H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Bruce P. 
Évaluation :
3

You really cannot rate the location based on U-Haul's level of service as a company as MOST of the bad experience stemmed from your "Traffic" department. I was moving from Pensacola FL to Wisconsin. I made the reservation at one location I trusted only to find out two days before it was changed to send me almost 20 miles away into Milton FL to pickup at 3:00 pm NOT the 8:00 am I reserved as I had help lined up to help me load. Then the day of I find out it was changed again ONLY because I called the new location to find out that it was because of a reservation that was 15 minutes late in arriving so they cancelled it. Thankfully I got there as quick as I could to avoid any unpleasant encounter with the person who had made the reservation that was cancelled by U-Haul when they were 15 minutes past pickup time. Then I was sent to another location the next day to get the two dolly for my car. I'm going to chalk it up to COVID like everything else is being attributed to.

ELIZABETH W. 
Évaluation :
5

Love you guys y’all are so great!!

Chloe C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ceara P.  |  Expérience générale 
Évaluation :
4

I dropped the truck off after hours and received via email a receipt for the extra mileage by 730 am the next morning. All good.

Bill B. 
Évaluation :
5

The staff was very courteous and helpful. I have rented trucks from UHaul several times, was not aware of this location. It is very near my home and convenient for me. Will certainly rent from them again when and if needed.

DAVID S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andre T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIA L.  |  Premières impressions 
Évaluation :
5

Quick and easy return! Exactly what is needed in this fast paced world! Can't say we have any suggestions for improvement.

Jeffery S. 
Évaluation :
2

This was my first time doing business with Uhaul. The Uhaul truck itself was in perfect condition in my opinion but the customer service was lacking. The gentleman I picked up the truck with was nice enough but not overly so. I'm not asking for an a** kissing.. The problem was the young man when I turned the truck in.. Mind you I turned the truck in early and with more gas than when I picked it up.. The young man was short and snarky for no reason whatsoever.. In today's climate it immediately makes me think racially motivated?? Especially that I had done everything right.. I told him he was rude.. I'll be sure to warn of the N. Davis Hwy store..

Damita R. 
Évaluation :
1

Your agents were not consistent with their information and the lady was down right rude i will not be going back.

JESSICA C. 
Évaluation :
5

excellent service

PATRICIA W. 
Évaluation :
2

DOLLY WAS NOT IN THE TRUCK I ORDERED AND NOW I AM GETTING CHARGED AN EXTRA ALMOST $50 FOR DOLLY THAT WAS NOT THERE I HAVE REACHED OUT MULTIPLE TIMES TO HAVE THIS CHARGE ADJUSTED AND I CANT GET A RESPONSE BACK FROM ANYONE AND THEY KEEP TRYIN TO OVER CHARGE MY BANK ACCOUNT !!!!

Olivia G. 
Évaluation :
5

Rien

gary B. 
Évaluation :
5

Owners of this location are awesome and they have good products.

Trevor J. 
Évaluation :
5

Excellent customer service I felt like family

Edward I.  |  Expérience générale 
Évaluation :
5

Excellent customer service I felt like family

Edward I. 
Évaluation :
5

Your people at Davis Highway, Pensacola made it a great experience. Super friendly! They made it very easy to rent and return a truck. Online try to rent went poorly. I thought it would be so much easier but it wasn't I just got hung up and said authenticating credentials for about 1718 minutes. Not what you want to see if you're super tired and you're ready to move onto the next step. Not sure why there was a hangup. Well the actual walking talking employees made the day they were fantastic! So overall not so happy with the online experience but I've always had a fantastic experience with dealing with U-Haul staff in general. Always a great experience thank you Uhaul!

Octavio M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CHRISTIANE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cinderella B. 
Évaluation :
5

Just the couple that ran it.

Barbara S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teresa H. 
Évaluation :
5

One suggestion for drop off at this location to be more helpful, would be to have the exact address of the drop off location rather than this address. This address is for the U-Haul self storage units. The truck drop off location was a separate location 1/2 mile down the road across a major 4 lane highway. It would have been much easier to go straight to the exact drop off location rather than be directed to the wrong place frist. The U-Haul employee who directed us to the correct location was very helpful saying this happens all the time and is confusing.

Wendy P. 
Évaluation :
2

Was told by call center that I was getting a first floor unit. When store called me was told unit was on third floor. Office staff was very friendly but A third floor unit would not work for me. Call center needs to give out correct information. I rented somewhere else.

Ray E.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Geoff S.  |  Expérience générale 
Évaluation :
5

Great management, super convenient move in and move out, they are so helpful ❤ best customer service experience I've had in a while.

Samone M.  |  Expérience générale 
Évaluation :
5

It was amazing to work with Mike, he made the transition and moving process simple and easy.

Daniel K.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lana L.  |  Expérience générale 
Évaluation :
5

Very affordable. Well maintained. Just what I needed.

Julia R.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ricky R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jamal M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dwight l.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel F.  |  Expérience générale 
Évaluation :
5

Mike and Christina Harris are excellent representatives of U-Haul! They go well above and beyond good customer service. They treat their customers like family and have always run a secure and safe and quality storage facility. I will tell everyone I can to keep their materials at the Harris facility. Excellent service!!!

KENNETH W.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Henry T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherry H.  |  Expérience générale 
Évaluation :
1

Poor management, never answered phone calls, was always very rude, and hung up on me several times.

Scarlett K.  |  Expérience générale 
Évaluation :
5

The process from beginning to end was seamless. The staff were friendly and genuine when assisting me!

Thanh T.  |  Expérience générale 
Évaluation :
5

I've used this location a number of times for storing household goods and a travel trailer. This facility is very well run and maintained, fast, courteous staff. Je les recommande fortement. 

Kayla T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Romine s.  |  Expérience générale 
Évaluation :
5

Very nice ppl always helpful would rent again thanks alot

Ben N.  |  Expérience générale 
Évaluation :
5

I love you two, thanks for taking pride in your work ❤

Nancy B.  |  Premières impressions 
Évaluation :
5

This Uhaul location is superb! Hands down, excellent customer service. I've used them several times and every time they are just Awesome! The flowers in the flower beds look so beautiful too. Thank you so much!

Nicole S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cadarius F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherry H.  |  Premières impressions 
Évaluation :
5

This Uhaul Storage facility is the best I’ve encountered yet

lorin j.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thanh T.  |  Premières impressions 
Évaluation :
5

Mike & Christina ALWAYS go out of their way. They aren't even paid for HALF the time everyone sees them out there working, and they're STILL doing it with a smile!

Brandon C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly & Bruce H.  |  Expérience générale 
Évaluation :
5

Mike and his wife were awesome and accommodating!

Lisa F.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gary O.  |  Expérience générale 
Évaluation :
5

Excellent customer service. Friendly and professional. The facility was clean and convenient and having accessibility to elevators and the push carts was extremely helpful In storing and retrieving my belongings.

Karen L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NELSON S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherry L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amber D.  |  Premières impressions 
Évaluation :
5

After driving for 8 hours during a torrential rainstorm to remove my Mother's personal items from her memory care..we hot a truck and unit from Mike.The only ray of sunshine in what was easily one if the most difficult times in our lives.

SHARON Y.  |  Expérience générale 
Évaluation :
5

Would like for them to be 24hr access.

JAMIE T.  |  Expérience générale 
Évaluation :
5

The staff at u-haul two guys They were so helpful and courteous to customers I even told them I hope there was a recommendation card for them the two guys that was there on March 1nd we're very professional thanks uhaul staffers.

LINDA S.  |  Expérience générale 
Évaluation :
5

Staff is very friendly and professional! Best choice for storage in this area. Property is very well maintained.

Cheryl P.  |  Premières impressions 
Évaluation :
5

Facility was very clean and employees were very excellent with their job by helping other people and very polite

Crystal H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tove A.  |  Expérience générale 
Évaluation :
5

Staff was friendly and storage unit very clean. Will use again if needed!

Toni Leigh S.  |  Expérience générale 
Évaluation :
5

I always go to this storage for any storage or moving needs. They are fairly priced and I love the customer service. I would recommend this storage facility to anyone.

Jessica W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

danial h.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gracie E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBYN D.  |  Premières impressions 
Évaluation :
5

Mike and Christina Harris were amazing. They are professional and friendly, and they consistently went above and beyond to make sure that my experience with U-haul was a great one. I have and will continue to recommend their facility to everyone I can. In addition to being knowledgeable about everything I needed from U-haul, Mike and Christina offered compassion during the extremely emotional time of losing my dad and going through his belongings. They are a gem and a priceless asset to U-haul. Thank you for allowing me the pleasure of doing business with them. In my experience with U-haul across the country, they have made this experience by far the best.

Erin T.  |  Expérience générale 
Évaluation :
5

Mike and his wife are always helpful and friendly.

Scott S.  |  Premières impressions 
Évaluation :
5

Great experience! The only negative, and I think it's just bad luck, is that my particular unit had a pipe running through the middle of it. If I had needed to store more items, it would have been an issue, but otherwise it was a great unit and facility.

Chris M.  |  Expérience générale 
Évaluation :
5

The best customer service I felt at home at this location . I felt safe and that my property was safe.

SCOTT P.  |  Expérience générale 
Évaluation :
2

The only downside to renting from UHAUL is corporate likes to raise the rent after three months, and every three months after that. Literally every three months you get a raised rate. That's possibly the most irritating thing in the world and why I'm unlikely to ever rent space from UHAUL again.

James H.  |  Expérience générale 
Évaluation :
5

Best storage facility in Pensacola. The couple who runs it are exceptional people. Very helpful and hospitable. I highly recommend the place .

Jeremy B.  |  Expérience générale 
Évaluation :
5

Christina and Mike Harris are wonderful people! I could walk into that office and chat about anything with them. Very professional but also humble and willing to help in any way they could. We are storm victims who lost almost everything. They got us into their facility as soon as they could which was in no time at all! I thank God for their smiles, their laughter, and all around caring! Bless them ALWAYS!

Voncile S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shaquasia R.  |  Expérience générale 
Évaluation :
5

I can't thank Christina enough for her help. I arrived to find out the unit I had reserved online was not available due to an issue with the computer system. This was stressful, but also understandable given the extenuating circumstances after Hurricane Sally. You can tell they are local owners and operators because they did not even have a hint of a "not my problem" attitude. She assured us she would make something work, and she did. Sure, it would've been easier if the system had worked the first time, but that's life and you get a better a look at someone's character when things go wrong. So this gave me even more confidence to share my experience that you will be taken care of here at their facility. Merci encore!

Tyler R.  |  Premières impressions 
Évaluation :
5

The staff is very friendly and awesome. Prices are very reasonable and the facility is clean.

Jennifer H.  |  Expérience générale 
Évaluation :
5

Loved the ppl there, they were all very nice. All but one, the was a colored girl there who was VERY VERY rude. Did not appreciate the way she spoke to me. Other than that it was very clean and I would surely go back and rent from them again.

Amy M.  |  Expérience générale 
Évaluation :
5

Christina and Mike were over-the-top helpful and it was a delight to meet them. Superb facility- very clean with well-kept! It warmed my soul to see flowers growing in a storage facility ! Thank you both.

Nadine U.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Courtney & Ezell D.  |  Expérience générale 
Évaluation :
5

Very clean and friendly, felt super safe.. Really liked it there..

Amy M.  |  Premières impressions 
Évaluation :
5

Very nice and clean and convenient I always rent here I will recommend this one great owner Love it

Linda W.  |  Expérience générale 
Évaluation :
5

Friendly, helpful and great customer service. Je les recommande fortement. 

Karen L.  |  Premières impressions 
Évaluation :
5

The folks here were beyond helpful! Best experience ever!!! Thank you very much!!!

Joel H.  |  Expérience générale 
Évaluation :
5

I have to say that this husband and wife team at this facility were just Fabulous!! I have never seen the compassion for helping people instead of just treating it as a business as I did with these two. Mrs Harris went above and beyond to help us in our situation and for that my sister and I were more than grateful! I really and truly would reccomend they're facility for anyone's storage and U haul needs.. Thank You again!!!

DIANE R.  |  Premières impressions 
Évaluation :
3

It was an pleasure renting here Thank you

Tina S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jahwon G.  |  Expérience générale 
Évaluation :
5

The premises were very clean and safe. The two people running the place are amazing people and helpful.

Jeremy B.  |  Premières impressions 
Évaluation :
5

I have always had a great experience with Michael and his wife. The facility is always clean and they are always welcoming!! I would recommend them to my family and friends for renting a truck and/or storage.

Vanessa R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ricky E.  |  Expérience générale 
Évaluation :
5

Mike and Christine are THE BEST! I have been a customer for 5 years and have had second-to-none service from them each and every time. If you care about your stuff then choose this U-haul storage facility.

DEBORAH W.  |  Premières impressions 
Évaluation :
5

I would like to thank you guys so much for your hospitality And generosity.

Martha W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bernard L.  |  Expérience générale 
Évaluation :
5

The managers are amazing and so accommodating

Andrew K.  |  Expérience générale 
Évaluation :
5

The facility is very well maintained. I felt like my belongings were secure there. The owners were always friendly and helpful.

Tiffany V.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TONDALAYA M.  |  Expérience générale 
Évaluation :
5

I've had a storage unit with Mrs. Christina and Mr. Mike for over 5 years. I rent all my Uhaul trucks and vans with them as well. Their facility is always clean. the lobby is always clean; it's well lit. The elevators are always available. There are always carts available as well. The lobby always has supplies available for packing, moving and storage needs. They are the sweetest, kindest, personable people I've met running a business. I moved into a house so I will no longer need a storage unit but I will definitely still rent out my trucks through them and recommend them to anyone in need.

Cristel A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dakota & Christina D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW ALLEN W.  |  Premières impressions 
Évaluation :
4

Very clean I haven’t check all the items but nothing seems to be off!

Christina B.  |  Expérience générale 
Évaluation :
5

Christine and Mike were very friendly, professional and helpful. I rented a 10X10 climate controlled unit for one year. Very reasonably priced, and when I just moved my stuff out I used a 15ft UHAUL truck. It was clean, drove smooth and was also reasonably priced. I would recommend this particular facility to anyone needing a good, safe place to store their items.

Laurie B.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Tamara C.  |  Expérience générale 
Évaluation :
3

I didn't receive a swipe card they have them but says most people loose them and don't really like the fact that I have to get out the car to punch in a code and then I was charged 5 extra a month to get a clicker when if the key pad was where I could drive up and punch in code and even if they had given me a card I still have to get out the car and then 5 extra for a clicker because their key pad isn't stationed where I can drive up and stay in the car in this day and time is like wow. And if the location is gate and key accessed but I can't access it 24 hours is ridiculous only 5am to 10pm and when I asked about 24 hour access I was told it would be an extra charge is ridiculous if they have cameras and gates why can't I access it 24/7

Hannah W.  |  Online Move In 
Évaluation :
5

Excellent customer service, warm and friendly very, professional. Great storage space for a really good price! If ever needed again, I would sure go back. Merci

Trameka T.  |  Expérience générale 
Évaluation :
5

very well oragnized and very nice facility.. very well maintained. mike and christina very helpful and take care of the facility thank you for everything

ELVINO C.  |  Expérience générale 
Évaluation :
5

Perfect experience. Highly recommended. Very well managed, clean, landscaped, fenced with great security. Our church tax exemption was accepted perfectly. Very very safisfied.

CHRISTIAN SCIENCE C.  |  Expérience générale 
Évaluation :