Customer Reviews for U-Haul Moving & Storage of North Pittsburgh

479 évaluations

996 W View Park Dr   Pittsburgh, PA 15229
(At the entrance of the West View Park Shopping Center)

(412) 307-4977

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(412) 307-4977

996 W View Park Dr
Pittsburgh, PA 15229
(At the entrance of the West View Park Shopping Center)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures
  • Entreposage du vin

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Staff was pleasant and efficient.

Martin H. 
Évaluation :
5

Very convenient access.

Howard R.  |  Premières impressions 
Évaluation :
5

Wow that staff was amazing and made my day stay successful and easy! Turns out there was a Dom on the staff too, great guy and great looking too. Wonderful experience.

BIG DOM G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael T. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Thomas P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Euan M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jakhongir M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM R. 
Évaluation :
1

The truck I rented had a tire pressure sensor light on the dash board. I did not want to be charged for a tire problem, so I didn't take the truck off the lot. I tried to get help. I waited 2 hours! I lost my chance to move. I was told to go through the return process, but I couldn't since I didn't have a change in the odometer. I drove one mile so that I could finish the return process. I was charged over 40 $for driving a mile and was not able to do my move. Worst moving experience ever. Uhaul has an awful help system.

James V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tia F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELLEN G. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Elijah G. 
Évaluation :
5

Experience was perfect. No improvement necessary and a shout out to Sandy who is an exemplary employee.

Paul C. 
Évaluation :
3

No one was working

Madison S. 
Évaluation :
4

Have all the equipment on hand that was reserved. I had reserved two furniture dollies and there was only one so I had to go out and purchase another one

Thomas M. 
Évaluation :
5

The trailer lip at the front end was a little high and nearly tore my front bumper off completely. I had to physically lift up the front end and have my friend back the car up while i held it up to get it over the lip. Otherwise we had absolutely no issues and the trailer was super helpful.

DREW D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alexis M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cari M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRENDAN D. 
Évaluation :
5

We have used this location before and plan to use it again in two weeks the staff is wonderful

John K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES B. 
Évaluation :
4

I asked for 24hour access to drop off music equipment after playing shows. I tried 3 different keypads at approximately 1:28 am 4/24 and It tells me access denied. So I had to lug equipment down 2 flights of stairs and woke my kids and neighbors. The person that checked me into the facility took me to the computer and personally set me up for 24 hour access.

Daniel Y.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EVAN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey D. 
Évaluation :
5

With the u haul computer system down, Dom took the initiative to get us taken care of without the system. This made us not change our plans, and we caught it all up on the following day. This was appreciated. Thanks

Joseph J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chance W. 
Évaluation :
3

Amy and Sandy have great customer service skills and were very professional, courteous , and friendly. Both young ladies worked well together and went out of there way to make me feel as a valued customer. The store was one of the cleanest U Haul places I've been in and with spacious parking, this will be my go to stores for renting U Haul vehicles and packaging merchandise.

SANDRA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard N. 
Évaluation :
5

Make sure all the lights work on the vehicles that you rent. Especially the trailers.

David D. 
Évaluation :
5

The GM and Sandy were amazing! They made my very stressful moving day so much better! They were kind and patient while I was getting my equipment and I would happily refer any friends and family to this location! The store was clean and had everything I needed in stock. Thank you so much!

Jessica R. 
Évaluation :
4

Easy access, clean available equipment, fast returns. Mobile check in not always ready

Gayle A. 
Évaluation :
5

The two ladies working that day were extremely friendly and helpful and very efficient, and I would recommend anybody to go to that location because of them

Timothy H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY D. 
Évaluation :
5

Easy access. Clean facility.

William H.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marchae P. 
Évaluation :
5

Amy and Sandy saved the day! I was picking up mattresses locally and underestimated the size of my vehicle. They got me in a truck with zero hassle and with a very affordable rate. Best customer service ever. Mélanie

MELANIE M. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Stacey R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Suzanne G. 
Évaluation :
5

The manager did a wonderful job at helping us when our truck was not there on time.

Andrew W. 
Évaluation :
5

Truck smelled a little like smoke.

Matthew K. 
Évaluation :
5

Final email confirming drop off is needed, there was an email for a million other things except the final step.

Michael Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel M.  |  Premières impressions 
Évaluation :
5

The person who helped me check the truck back in (Amy?) had exceptional customer service skills. Great service!

MOLLY H. 
Évaluation :
5

Keep doing what your doing Thanks

Sharon C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert S. 
Évaluation :
5

I had excellent service. Good experience

Ronald Z. 
Évaluation :
5

The manager of the site was very polite and helpful.

ERIC H. 
Évaluation :
5

Great customer service by both Amy and Elizabeth!!

Karyn Z. 
Évaluation :
5

The GM, Amy, was incredible and personable. When I had a question about my final bill, she walked me through it and answered all my questions.

Megan P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel Y. 
Évaluation :
5

This was the best service I've ever received. We're having a very stressful difficult move, so it was nice having at least one thing we didnt have to worry about. Would go out of my way to rent a uhaul from this specific location just because of the staff.

Ashley R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK W. 
Évaluation :
5

Great experience

ANGUS A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOUGLAS M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dale M. 
Évaluation :
5

Amy was fantastic as was the entire staff!

Daryl H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maureen W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID O. 
Évaluation :
5

They are good people talk to you and attend to you lovely

BOLAJI O. 
Évaluation :
5

I have been to and used a couple different Uhaul locations and this was by far the best one. I will definitely be using this location if I need storage again and I will definitely recommend it to others

ALYSE R.  |  Expérience générale 
Évaluation :
5

I am very very impressed with this location I have used Uhaul a couple times and I am very happy with my experience with storage and truck rental at this location. I will be recommending this location to any of my friends or family moving in the area.

ALYSE R. 
Évaluation :
5

The manager was so helpful and professional. It was a great and easy experience

DANIEL J. 
Évaluation :
5

Everyone was incredibly nice and helpful - especially when we had an unexpected change of plans and needed to slightly revise when and where we took the uhaul. I so appreciate this branch!

Sarah B. 
Évaluation :
5

Amie the manager there was great!

WILLIAM R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CRAIG O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TARAH M. 
Évaluation :
5

Was early morning so very dark when we picked up. Difficult to assess cleanliness. Appeared the previous renter had a dog or cat in the cab of the truck and had spilled drinks. Not sure why this was not noted when returned from previous renter and appropriately cleaned. Does call into question how well cleaned and sanitized during this COVID environment. We spent an hour cleaning out the precious renters spilled drinks and pet hair (with gloves - gross).

Michael W. 
Évaluation :
5

The personnel were very helpful. They went out of their way to make sure I had a pleasing move.

Johnny W. 
Évaluation :
5

Merci.

Craig O.  |  Expérience générale 
Évaluation :
4

I had ordered a pick up truck to move some outdoor furniture. The renter before me had evidently used it to haul a load of dirt. Although they cleaned the inside, the truck outside and bed was filthy. Don't they have a quick outside car wash that they could run it through to clean before the next rental? I did like the location and people working there, which factored into my overall experience rating.

Renee M. 
Évaluation :
5

The staff did a stellar job with both the check out and return of my rented equipment. Staff was both knowledgeable and helpful about all of my questions and requests. I appreciate the time and effort put in to make me feel like a valued customer.

RICHARD G. 
Évaluation :
5

Aimee, manager was very helpful and kind during check out.

Keane K. 
Évaluation :
5

It was a pleasant experience, friendly staff and the right equipment in stock. Would recommend this new facility in West View.

James P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JEFFREY R. 
Évaluation :
5

Staff and manager were friendly and professional. Great experience!

EDWARD K. 
Évaluation :
5

Extremely courteous staff and we'll maintained facility. Will absolutely rent from this location again in the future!

Brian B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BERNARD J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Donald W. 
Évaluation :
5

The manager went above and beyond. Our reserved truck was not back in time and she made sure that our needs were met, despite this problem. It was a very stressful time and she made it less so. I have recommended this location to many friends and if needed, ill use them again.

JUDITH A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAZMIL B. 
Évaluation :
5

The service was excellent

RONALD Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward E. 
Évaluation :
5

Amy was awesome and super helpful!

Jason E. 
Évaluation :
1

Amy sure made getting on the road so quick and efficient. She was very pleasant when I picked up the truck and just as nice when I returned,,,,treating me as a valued customer. She even jumped up into the cargo area before I left in the morning to make sure the truck was clean. I rent from U-Haul often and West View was a first for me and it sure is a great location and very clean. Thank you again!

ANDREW H. 
Évaluation :
5

Very friendly staff, easy to work with, and all around pleasant experience. I highly recommend this location for moving and storage needs

RYAN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIK T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RYAN N. 
Évaluation :
5

Excellent service from the employees at this location. I haven't used U-Haul for years, due to problems in dealing with them in past transactions. This location (which opened within the past year or so) is within walking distance of my house, so I decided to take a chance, and rent from them. I will definitely use this location for my future rental needs.

Francis Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEITH M. 
Évaluation :
5

Team was great. Very Friendly

Matthew S. 
Évaluation :
5

My truck was one that had nearly 150 k miles. Alot of play in the steering. Trucks transmission was a challenge to move it into reverse. It would be o.k. for short local run not 500 miles.

JESSE B. 
Évaluation :
5

Again, the personnel was friendly and return was easy and price was accurate.

RICHARD D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERESA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEVIN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chelsea H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly C.  |  Premières impressions 
Évaluation :
5

The general manager Amy at the West View u-haul is the prime example of customer service excellence. She was kind and informative on assisting me with my storage purchase. I am happy with my rental unit and will recommend my friends to your services.

RODNEYW G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara B.  |  Expérience générale 
Évaluation :
5

Manager Amy is amazing! Helpful and knowledgable, went the extra mile (literally called the return location in VA to confirm my after-hours return!) and I would definitely rent from this location again. She's what makes U-Haul great!

STEVEN W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David M. 
Évaluation :
5

Thank you very much for your great service. Your manager and team were very helpful.

Craig O.  |  Premières impressions 
Évaluation :
5

I had the pleasure of writing with Amy, the new general manager. She was friendly and helpful and did an excellent job.

Matthew G. 
Évaluation :
4

I am a bit confused on the need for a PIN number? Is this only for access at times where staff is not on site?

john d.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lena F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danielle T.  |  Premières impressions 
Évaluation :
4

The online system made it seem as though I could move in without interacting with an employee. Luckily there was someone there to set me up but that was not made clear at all with the instructions.

Katheryn K.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

raymond k.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mark f.  |  Premières impressions 
Évaluation :
5

very nice new facility

jeff h.  |  Premières impressions 
Évaluation :
5

The service rep was excellent, I believe his name was Joshua or Josh, very friendly and helpful. An excellent employee.

karen s.  |  Premières impressions 
Évaluation :
5

i was very impressed with josh at west view, pa storage..very helpful,clean facility,and was very respectful, and could tell he understood my needs..although i made reservations a month in advance for a 20 foot uhaul and a trailer to pull my car 1400 mile from austin to pittsburgh..i was told to come to rundberg austin texas location to pick up truck and trailer, and then was told i needed to go 30 miles out of my wayto pick up vehicle, which set us back 6 hrs, so turned out i had to stay an extra night in a hotel..and the person i spoke to at rundberg austin was not polite, and i almost lost my kool on him, but remained calm..don't know if i will use uhaul againfor transporting any of my items..storage on the other hand yes will continue to use uhaul store at west view pa location..i was told by customer service that i would be compensated for my incovience, but never heard back from anyone..thank you

RAYMOND S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

christina b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

raymond k.  |  Premières impressions 
Évaluation :
5

General manager and all staff were very helpful and professional.

Kim H.  |  Premières impressions 
Évaluation :
5

Josh and his staff are an asset to your Company. They are excellent to work with. They go above and beyond their requirements. I promote this location with the community as much as I can. I am so thankful to Josh for improving the Landscaping at the West View location. Great group of U-Haul employees.

Pittsburgh Senior N.  |  Premières impressions 
Non reviews have been submitted for this location.

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