Customer Reviews for U-Haul Moving & Storage of North Pompano

1 220 évaluations

1120 NE 48th St   Pompano Beach, FL 33064

(954) 580-3273

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(954) 580-3273

1120 NE 48th St
Pompano Beach, FL 33064

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Aucune photo disponible
  • Inspection gratuite du remorquage
  • Échange de bonbonne de propane
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

Vernicia W. 
Évaluation :
4

The guy who checked me in on return of the truck was rude! I would never deal with him again

Thomas P. 
Évaluation :
1

I use Uhaul All the Time!!! This location and the employees were absolutely the worst , most unprofessional, disrespectful and by far the Worst experience me and my husband have ever had!!!! Nobody deserves to be treated the way this location treated us!

Jennifer H. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Charles Andre E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sylvia D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Louie T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Velda W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Liliana K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

steve N. 
Évaluation :
5

Roadside experience was 0 out of 10. I would not recommend to anyone. I had the absolute worst experience. I would never call roadside again, they wanted me to wait 2 hours to fix a flat and would not allow local shop to repair.

Doug K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM H. 
Évaluation :
5

They person who i picked the truck up from was friendly polite and very efficient. Employees like that are hard to find

Robert L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gabriel P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Howard S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aja M. 
Évaluation :
1

When I arrived at the location for drop off about 9 15 am place was closed we waited about 25 minutes finally employee named NATASHA showed up, she said give me few minutes I waited 5 minutes then she checked the truck and transporter then another customer came in she started helping him instead of taking care of me first, then she got up realizing what she is doing and tells me more customers are coming soon and I said excuse me but I am a customer too, finally a young employee came in she was very good and did all in 3 minutes and I was finished. but I was very disappointed in NATASHA I don't think she is competent enough to handle multi task and she is not doing right thing as far as first come first serve basis on customers.

PERSAL A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacques L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick W. 
Évaluation :
1

I was attended by a girl, and I self put the trailer in my car, because she didn't have nobody to help with it. And I can't to delivery the trailer on time, before 3 hours I called to there and explained her it… however for my surprise she was very rude to me and she yelled at me and hung up the phone! I'll never go back there!

Eleci J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna M. 
Évaluation :
5

No improvement needed. Everything went great! The truck assigned to us had mechanical issues (it happens) they gave us a bigger one at same rate. Although I would have preferred the smaller one, things happen and the second truck was a great and no delay getting started. We also brought the truck back with more gas than we got and received a credit! Love it - will use again in future!

Barbara Hedwig A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CARLOS F. 
Évaluation :
5

Last week loved it. Today, on paper without talking to me set a return time a little inconvenient for me versus last week.

ulloa E. 
Évaluation :
2

I originally made an appointment for Monday at 7:30. Went to location the location was closed and there was no drop box to get keys so I had to edit my reservation for the next day to before they closed to make sure I could get a truck. Received truck with hardly any gas in it.

Elizabeth S. 
Évaluation :
5

Absolutely a great place. Helpful and easy in and out.

James G. 
Évaluation :
1

Make sure the AC works and the steering is aligned. Very very dangerous.

Jared K. 
Évaluation :
5

The costumer service at pick up and drop off was amazing. They were extremely polite and funny, explained everything before and after. We were glad to have gone there.

Daniela S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLEVELAND S. 
Évaluation :
5

Your sales person was very helpful

Angela C. 
Évaluation :
5

Excellent

Fredelin A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lourdes O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donald B. 
Évaluation :
4

All good. :)

Robert J. 
Évaluation :
3

29,95 fee is a vehicle fee. Another 50 dollars is the rental fee. Just say what it is. 79,95 to rent a trailer. I was never told to do self dropoff paperwork. So my bill ballooned to 195 Because they didn't process anything until a day and a half after dropoff. Money was refunded by UHaul corporate.

John V. 
Évaluation :
5

Van was clean and maintained, it did have some roaches in it though.

Marc K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glen W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glen W. 
Évaluation :
5

The location was immaculate and the employees were very friendly and polite. My equipment was ready to go as scheduled, and returning was also easy. I would absolutely rent from this UHaul location again.

Matthew M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michel S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

linda J. 
Évaluation :
5

👍

MARDOCHE D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

geffrey B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sabastian E. 
Évaluation :
1

U-haul have some of most Rude And Unprofessional Females And workers ever. I call to make my payment then I was been yelled at like am some kid . Then my payment was blocked  don't know why. Then I was set up by the same Female Rude And Unprofessional Employee you guys have working at the Location in Pompano Beach I rented from. Then got pulled over Treated Like Am some Criminal on my way to work. Then got Arrested. With No Intentions of Stealing A U-haul Pick up. No I have a Grand Theft charge for no reason on my Record. THIS IS THE WORST CUSTOMER SERVICE EVER IN MY LIFE. IT'S WAS LIFE A NIGHTMARE . DEALING WITH THAT LOCATION AND THAT EMPLOYEE . I ALSO HAVE SOME PROPERTY IN THE PICK UP TRUCK TOO I NEED THEM .

Andre W. 
Évaluation :
5

Need better parking lot.

Julio C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rejean M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alan T. 
Évaluation :
5

They didn't have the truck that i rented gave to me a way bigger one that didn't fit at the place that i had to go nor at my parking. And they charged the price of the bigger truck and not the one that i rented. It was saying that was available at that unit ( which is not the one close to my house) if u-haul dont have isn't my fault so isn't me that have to pay for the upgrade that gave me lots of problems

talita D. 
Évaluation :
5

Very good service.

Jovito S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Enrique O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don F. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Jennifer S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

carol B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike Z. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alden W. 
Évaluation :
5

Staff was nice and helpful. Process was efficient and good.

Alejandro H. 
Évaluation :
5

Have the pickup truck

KEVIN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael R. 
Évaluation :
5

Excellent service à la clientèle

Dale K. 
Évaluation :
5

Good service and nice customer care Thx.

JOAQUIM N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GABRIEL G. 
Évaluation :
2

I reserved a truck for 7:30 AM. We had to be somewhere by 9:15 am. But! I had to call customer service once we arrived just to find out that unfortunately the truck was not was not preped/ready for a mobile pickup. At 9am I was able to get the truck... well , the 1st one. It had a flat tire. So I got a second truck. Off we went! super late but at least it had decent tires. The truck was dirty , the doors were already unlocked ...smelled bad! but I didn't care at that point. Until! We got to our destination and my sister seen a "drug pipe" roll out from under her seat and someone's ID  We of course didn't want to touch it! So I snapped a photo and we headed right back to U-Haul. We told the staff what happened. To my surprise I still had to pay! I'm very disappointed with my experience. It's scary to know this goes on. Obviously that truck wasn't cleaned and someone left drug paraphernalia in it , or got it because the doors were unlocked.

michelle K. 
Évaluation :
5

Good service, nice employee. Everything is going great.

gilere R. 
Évaluation :
3

truck filthy on the outside, document photos not accurate, I disputed all of them. photos should be up to date

William H. 
Évaluation :
3

This location was under staffed and the poor lady was doing everything by herself when there should have been another employee helping. The truck I reserved was not ready and she had to clean it and help customers inside.

Brandy C. 
Évaluation :
1

Employee Tasha was incredibly unprofessional and rude. Cancelled my reservation/payment after we realized all dolleys on site were damaged and missing parts without any solution or warning. Just did not want to do their job.

Robert D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GERALD F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MELODYBLAKE R. 
Évaluation :
2

Keep a better vehicle maintenance

Carlos S. 
Évaluation :
2

They gave me a truck with the wrong miles from the app it was a mess I couldn't return the truck contactless

DANIEL R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VALERIA S. 
Évaluation :
4

Me quedaron mal con la entrega . Me mandaron a otra location y estaba cerrada y decía open 24/7 me hicieron perder medio día

FEDERICO M. 
Évaluation :
5

Just keep up.

OTACILIO B. 
Évaluation :
5

The staff was extremely helpful.....I'm very happy with the service and the prices

ALFONSO S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FLORINE P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IRLY C. 
Évaluation :
5

The service was excellent

Eric D. 
Évaluation :
5

TY for a excellent fast service!

AZARIA D. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

MADELINE M. 
Évaluation :
5

Everything was great

WILLIAM J. 
Évaluation :
3

The lady at the desk was fantastic in setting up the I haul. I'm the U haul I received was fine. When I opened the door to start loading the dolly that U haul charges you 7 dollars was set up on the floor locked into place and the only way to remove it was to cut the tag. Nice trick. My friend rented the same day at the state road 84 location and had the same issue. He took a picture and showed the manager. That's a shameful trick to out the dolly in your way and attempt to get another 7 dollars out of the customers….

ANDREW P. 
Évaluation :
1

Didn't check my returned truck in for over 24 hours. Had a lady call me asking when I was going to return it when I already did. Called myself to get them to process it& lady on phone was very rude and told me to call the location I picked it up from cities away??? Which come to find out after to speaking to many more representatives that information was completely incorrect. Do not recommend at all.

Stephen H. 
Évaluation :
5

Excellent service

ALEJANDRO F. 
Évaluation :
1

Person was clueless told us we owed them 350 dollars when we pre paid it in cash and had a receipt. She failed to give us our deposit and gave us someone else's receipt with all their personal information, name, address. and phone number. We will have to return a 3rd time to location to get our deposit back. Truck wind shield washer fluid was empty and the hood release didn't work so it was dangerous driving at night with the glare from on coming cars.

steve M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLAUDE B. 
Évaluation :
1

Return the money I went over on putting gas back in the vehicle

RAMONA D. 
Évaluation :
1

Horrible customer service … got over charges for not returning in time when it was returned EARLY !

GINA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARCELINE A. 
Évaluation :
5

Great service and very friendly

Kelly H. 
Évaluation :
5

Nothing the service was very good

DAVID S. 
Évaluation :
1

Really bad experience renting a truck

PRINSTON Q. 
Évaluation :
5

Great service great facility clean trucks but the wonderful staff Soul stole the show keep it up

FRANK G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MATILDA T. 
Évaluation :
5

Very easy and professional

Gary S. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône d'attache de remorque
    Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Icône Ventes de camions
    Camions à vendre

    Nous offrons la plus grande sélection de l'industrie!

Retour
Haut de la page