Customer Reviews for U-Haul Moving & Storage of North Tampa

6 808 évaluations

10415 N Florida Ave   Tampa, FL 33612
(Btwn Bougainvillea & Fowler)

(813) 933-2821

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm

Services dans cet établissement :

Pour nous contacter

(813) 933-2821

10415 N Florida Ave
Tampa, FL 33612
(Btwn Bougainvillea & Fowler)

Services dans cet établissement :

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Thank you for being so kind and helpful!

Victoria I.  |  Premières impressions 
Évaluation :
5

They tended to me 15mins before closing without a reservation.

Kaddyana D. 
Évaluation :
1

Not to use uhaul.

Ronald W. 
Évaluation :
5

Kayla and Faith are awesome....

Tarnecia D.  |  Premières impressions 
Évaluation :
5

Great job from check in to rental return.

Shomarr M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angel Q. 
Évaluation :
4

I didn't have moving pads loaded into the truck, but that was really the only thing. The line on a Saturday am was long, but the employees were working as quickly as possible. Turning in was the same

Kevin W. 
Évaluation :
5

You guys were amazing

LISA S. 
Évaluation :
5

Rien

Jacqueline C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Javon C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

yvonne M. 
Évaluation :
5

Absolutely nothing

Lelia C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marshall A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angel Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sabrina H. 
Évaluation :
3

Make sure that you check the oil before you rent the truck are van out.

jammie M. 
Évaluation :
4

the trailer GIVEN TO ME HAD AN AXLE THAT WAS WAY OUT OF ALIGNMENT AND CAUSED GREAT ANXIETY MY ENTIRE TRIP. AS THE TRIP WAS 3 000 MILES LONG, IT ALSO CAUSED A HUGE INCREASE IN MY FUEL COSTS. I WAS PROMISED A DISCOUNT / CREDIT ON MY TRAILER RENTAL FEE BUT DID NOT RECEIVE ONE.

John P. 
Évaluation :
1

DON'T LEAVE EMPTY MODELO'S BEER CANS UNDERNEATH OUR SEATS FROM THE PREVIOUS CUSTOMER

lucas B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christin C. 
Évaluation :
5

Casper and faith were Amazing. I rented a trailer and the service was awesome

Majed F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pauline O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUSAN W. 
Évaluation :
5

Best service and nice workers

Cylenthia B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mara S. 
Évaluation :
5

It's all good :)

Brandon M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert W. 
Évaluation :
5

Very helpful and fast

Lanny S. 
Évaluation :
5

We had no problems Thanks to the Uhaul Employees we were well taken care of Thank all for a beautiful job. The ROBERTS family

CHARLIE R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICKEY R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT H. 
Évaluation :
5

The only thing is, that the price for the unit was a bit much for the size.

richard m.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

sandra d.  |  Expérience générale 
Évaluation :
5

Good place

ROBIN F.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Fernando B. 
Évaluation :
4

I had a reservation for a pick up truck at 7:00 AM on Saturday. I got to the pick up location before that and there there other 2 customers waiting. It took at least 0,5 hr to get to the desk employee because she was the only one working at the customer desk. She was very nice and courteous but I did not like such a long waiting time. U-hal should have been more people serving at the busy time of the day.

Stasys M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jose A. 
Évaluation :
5

Everyone was very helpful and friendly. Made the moving process very smooth and easy!!!

chelsea Y.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kimberly C. 
Évaluation :
4

Handle all inside business before sending customers outside so that they're able to get out more quickly

Ebony P. 
Évaluation :
1

The wrong container was loaded onto the UHaul trailer that the moving the company transported to my new home. This was the fault of Uhaul. In addition, there were additional costs that were not disclosed to me about the additional cost of trailer to transport the Ubox to my new home.

Évaluation :
4

bee

agertha B. 
Évaluation :
5

Great service cashier was very helpful

SHAQUANDA H. 
Évaluation :
3

You have a sign that is misleading on pricing. It says a 10 by 10 is either $119,95 per month or $134.95. My statement shows $139.95. When I asked Will why the $5 upcharge, he asked the manager. I was told because the unit I have is 9 feet high, and others are 5 less due to their heights. That is a classic bait and switch tactic. The sign should show exact sizes for the exact amounts.

Peter S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia R. 
Évaluation :
5

Keep up the Outstanding service!

KEVIN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Esther G. 
Évaluation :
2

There was only 1 person working the counter, and several people waiting to be helped so the wait time was longer than anticipated. It took roughly 40 minutes from the initial check in to getting checked out once I had my trailer hitched and had to complete the contract. The worker was pleasant, just could have used additional assistance.

Roshanda P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BLANCA L. 
Évaluation :
5

Nothing to report at this time

Shawna R. 
Évaluation :
3

When someone reserves a truck don't cancel on them the day before. Fix your system. I was supposed to leave with the army and you guys told me the night before there was no truck and I had to continuously call to get a new truck. This is outrageous and an awful experience. Last time I ever use Uhaul. When u finally found a truck you made me drive out of the way just to get it and couldn't comp me in any way for the troubles. Awful business with Uhaul

DAVID F. 
Évaluation :
5

The cab of uhaul reeked of smoke so bad I had to wear a mask and then wash my clothes as soon as I got home from driving the truck for only 2 hours

Jeffrey G. 
Évaluation :
5

Excellent service. I will go back! Thank you lady's!

Granville C. 
Évaluation :
1

U Haul tried to rob me, I only drove 11 miles and you charged me 35 miles, no honesty at this location I would never use this company or location again. HORRIBLE

Renita C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VELVET C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Markkele L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher B. 
Évaluation :
2

Service à la clientèle

Asselize J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Loschelle D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John N. 
Évaluation :
5

The staff is AMAZING!!!!!

Maurice A.  |  Expérience générale 
Évaluation :
5

I did not have any problems getting renter service from Uhaul. The person at the front Desk we very helpful plus knowledgeable and polite, everything was great and precise. Merci.

CHARLIE R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheryl B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Asma A. 
Évaluation :
5

All I'm going to say is, keep up the good work, etc.God bless & keep you all! MERRY CHRISTMAS  & HAPPY NEW YEAR to you all, as well!

sylvia T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adamali D.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Ivan E. 
Évaluation :
1

The price I was told,was not the price they ask for the 2nd month,I refused to pay it,and told them they can have the things in there,I don't plan on paying any amount they ask for

Mario A.  |  Expérience générale 
Évaluation :
5

Everyone was so helpful.

Barbara S. 
Évaluation :
5

Let the customer know which Ubox numbers to track for when they are returned - to minimize confusion if there is more than one

Ebony P. 
Évaluation :
5

Nothing, it was quick and efficient.

Howard L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angelica V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jamal R. 
Évaluation :
5

UHaul rental was excellent. Associate (Faith) who assisted me was very knowledgeable and helpful.

Arthur S. 
Évaluation :
5

Excellent customer service.

RICHARD E. 
Évaluation :
2

waited almost 2 hours in line, truck i rented was filthy, rotted tires, rode terribly.

Ryan H. 
Évaluation :
5

speed up pickup and checkout. even though I did everything in advance, seemed to take a lot longer than it should at the counter.

Brian D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristen K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Breeanna D. 
Évaluation :
3

Chris was quick, friendly, and efficient. After I realized that the largest unit was too small, I went back in and told Rosario my dilemma. I advised her of the truck size and what I needed. She gave me the same size at the other location. I went back to the office and advised Chris of my situation. My movers were upset and told her what I needed. Chris then fixed the situation.

Helen S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brechi b.  |  Expérience générale 
Évaluation :
5

Great Staff and General Manager, they made moving in and out easy. I would recommend this location to everyone.

Muricio C.  |  Expérience générale 
Évaluation :
1

I added gas in the car before dropping it off, they still charged me for gas.

Cathiana P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

betsi O. 
Évaluation :
2

People that work at the counter at your facility start talking to customers when checking them in or out and stay talking throughout the check in or out process which takes them way longer and customers having to wait longer because their talking about them going to school together and everything else all which takes longer and customers having to wait longer especially when there's only one person working the counter, and yes the employee that day was slow,rude and this place is terrible for business I think they need to fire everyone and get all new staff,and yes I have been toand used this location many times but No more ! VERY SAD !!!

Gary J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ednydia M. 
Évaluation :
1

I dropped the truck off prior to location closing and was told all was taken care of.The next day i got a message saying my truck was over due.Had to call and have them go FIND the truck on the lot and check it in.

Jamie M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tonyah J. 
Évaluation :
5

Thank you for the convenience and the safety and location.

WILLIE W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marilynn F. 
Évaluation :
3

My issue is not with the location itself, though there was a rude older man who worked there who when I was not speaking with him decided to cut into my conversation with a younger employee and be very rude to me. My issue is with U-haul itself. When placing the reservation the First Lady I spoke with (kind and very helpful) could only find a location about 20 plus minutes away but I needed it quick. Once we made it to the first location, there were no keys. I called customer service, they had me check all boxes and all were empty. The Second Lady I spoke with stated she would look for something and apologized that the keys were not available. She was able to find a location a few miles further and I explained to her how this was going further in the opposite direction that I need to and that I initially wanted a one way because I am moving more then 30 minutes away into a new county and city. She stated all she could find was a one way truck. I thought this was great! I asked to make sure that I would be able to take this truck and drop off in Lakeland and she said yes. She said I could drop off in another location all I would have to do is log on and change the location drop off. I thought this was amazing! On the day of return all I could see was the initial drop off address. I called and spoke with customer care to get them to change the drop off location and was told I could not. When I tried to explain the entire situation, the man said he can't do it and will charge me double if I drop it off in a different location. I asked to be transferred to a supervisor or manager and he raised his voice and transferred me to back to the main menu. I called again and spoke with a nice lady, I explained the situation almost in tears because this has been such a difficult experience already. She apologized and stated the woman explained it incorrectly that while I am able to drop it off at another location as the truck is one way, my contact was not one way. She went into further detail and pretty much the woman who made the change could have changed my contract to a one way contract but we assume she was trying to be helpful and reserve a truck quickly for me which I can understand but in no fault on my own should I have been responsible for being charged more for dropping off at another location as I was told this would be ONE WAY! I asked if I am able to get a family member to drop it off as I have no transportation would I still be charged the extra miles since I know have to drop it off 33 miles back. She said yes but also stated they would pull the call and someone would reach out to me to see if they can assist. It's been almost a week and still no one has reached out and tried to rectify this.

Angelique G. 
Évaluation :
5

Good people great service

Tod D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason L. 
Évaluation :
1

over charged my account

Mary C. 
Évaluation :
5

Did good job.

carless N. 
Évaluation :
1

This truck it's not well maintained it needs alignment the steering wheel steers to the side it shakes and I was charged more than I was supposed to be charged

Audi N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph C. 
Évaluation :
5

👍

Osmany M. 
Évaluation :
5

Beautiful staff in and out very pleasant

Christine O. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CANDICE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Omar K. 
Évaluation :
5

Basically, the only other thing I would say is that for a few extra dollars, or as an extra service, the technicians help install the ramp.

Druscilla W. 
Évaluation :
1

The young lady that attended us look as she just woke up from bed and hates her job she was not friendly her head was leaning on her arm all the time she gave us the key didn't walk us to the truck maybe policy changed? Didn't direct us which truck to pick we had to ask someone sitting outside he was nice to take us to the truck base on the number. This is bad customer service look at your camera see how your customers are being treated body language and attitude is not good customer service. Dropping of keys young man told us I can wait for an email or drop off truck . Never again will I reserve from this office.

Nancy P. 
Évaluation :
5

Was a great experience from Pennsylvania to Tampa!

RANDY P. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

EDGAR O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kevin W. 
Évaluation :
3

A

Blake D. 
Évaluation :
5

Excellent

Blair W. 
Évaluation :
4

The front desk experience was unnecessarily unpleasant. The young woman at the front desk responded to consistent kindness with consistent rudeness. The lot is exceptionally well-run. Chris and Faith, in the lot, were attentive, competant, diligent and professionally polite.

STEVEN L. 
Évaluation :
5

Great staff interaction and smooth transition receiving and returning the vehicle.

BRYANT S. 
Évaluation :
1

Employees were very immature. It did not seem to be a professional business setting. Rude and talked down to every customer.

PIULA L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tammy P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick C.  |  Premières impressions 
Évaluation :
2

From start ro finish was really bad. The store is a mess at first they said my reservation was for tomorrow they counted a truck less than couldn't find the truck I had reserved. This is the first step for many people in the moving process. People can be excited or anxious and we as customers rely on professional amd eager folk to either facilitate or ease us to moving process

CARLOS M. 
Évaluation :
1

Everyone was rude. When I called because we couldn't find the office (our receipt had the wrong address) , the manager said it was next to the Lincoln dealership, and I asked if it was the old bowling alley, she said 'does it look like there's a Lincoln dealership next to it?' The guy checking people out was there for social hour or something because we waited 30 mins (I kept track) while he checked out the people in front of us. Talking about everything except the uhaul truck. We didn't even get the keys until an hour after we got there,and that's with me doing everything (even checking in online). Completely insane. I've rented from uhaul dozens of times and I've NEVER dealt with such a rude and unprofessional office as this location. I will go out of my way to never use that location again. The truck was all banged up, and dirty too. Just unreal.

Gilbert C. 
Évaluation :
5

No problem at all and easy access

Darrell G.  |  Expérience générale 
Évaluation :
1

Good Customer service. Time management

Jerome M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nancy P. 
Évaluation :
1

I was renting a van. They did not have the van that I was going to rent, but did have 1 on the lot.Said mine was at another location. I had no way to go to that location. I was pretty much in a situation where I had to get a 10 foot box truck at a higher rate for mileage and fuel as well as a rate increase. PLEASE HAVE A SUPERVISOR CONTACT ME.

FRANCIS S. 
Évaluation :
3

Pickup of rented equipment took an hour after arriving at scheduled pickup time. Tires on rented equipment were severely out of balance and shook violently.

kristopher B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

diamia t.  |  Premières impressions 
Évaluation :
3

We cancelled and turned in the keys and they continued to bill us.

Lexi F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Herbert C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marlene G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jacky m.  |  Expérience générale 
Évaluation :
5

Loved everything about my uhaul storage

shyne f.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Yudelka G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michell M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mitchel M.  |  Premières impressions 
Évaluation :
5

Need more dollies to move into a storage

Liliana T.  |  Premières impressions 
Évaluation :
5

Service was great at the North Florida Location. I would definitely recommend their facilities. Merci.

Justin L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SOMARA G.  |  Expérience générale 
Évaluation :
5

The staff was very helpful and respectful best service

Latreese W.  |  Premières impressions 
Évaluation :
5

Wonderful place to store any item for short or long period of time staff was very professional and knowledgeable on all my questions that I had in reference to my storage facility great place to do business

Msrcos D.  |  Expérience générale 
Évaluation :
5

Very helpful and knowledgeable staff. Well managed office/facility.

Peter S.  |  Premières impressions 
Évaluation :
4

Merci

MICHELE P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SOMARA G.  |  Premières impressions 
Évaluation :
5

Thank You!!!

Marcel H.  |  Expérience générale 
Évaluation :
5

Bien

Nelson M.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gloria R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sofia V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sonya p.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jimmie A.  |  Expérience générale 
Évaluation :
5

Everybody played a role in making this transition of moving a great experience thank you very much to the staff and U-Haul as a company

Msrcos D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RANDALL G.  |  Expérience générale 
Évaluation :
5

She was very patient with me and my questions, and was so very helpful in getting my 5x10 climate controlled ...

ARMANDO L.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

THOMAS S.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Carlos A.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jossie L.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Julia E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tina v.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUIS A.  |  Premières impressions 
Évaluation :
5

I do believe that this location has the absolute best customer service!!! I've rented several trucks as well over the past year!! A+++++++

Crystal M.  |  Expérience générale 
Évaluation :
5

Dayna was ABSOLUTELY the BEST! Upon check in we arrived very close to closing time, by the time we checked in Uhaul was closed and had issues with my pass code. I had to go through Uhaul.com which was a nightmare. Dayna then calls me from her personal phone, after hours to assist in my password not working. After my long journey from Atlanta, it was a relief to know Uhaul has AMAZING workers like Dayna! Thank you again Dayna!

TRICIA W.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Yarira T.  |  Premières impressions 
Évaluation :
4

Didn't have a hand truck for moving items into unit. Unit was in corner so could not back truck up to it. Otherwise nice experience. Very secure facility. Friendly front desk lady.

TIFFANY D.  |  Premières impressions 
Évaluation :
3

The front desk staff were very inattentive to the customer they were chit chatting among each other as I tried talking they were playing with each other's hair took way longer than should have due to personal interactions with other staff. They need more education on customer service.

Sherry W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diovanni C.  |  Premières impressions 
Évaluation :
4

Attendant at the counter didn't originally explain how to get into the building. Tried to move some stuff in after office hours and could not get it. I had to go back the next day for more information of how to get into the storage facility. After that I was very satisfied. Plenty of room, and carts at entrance are super convenient to get stuff into my unit.

Dylan B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LARRY DEE W.  |  Premières impressions 
Évaluation :
3

The reservation I had wasn't available when I came to the office to confirm. The storage unit was locked by 9:30 with no access to unit until the morning.

Keiona M.  |  Premières impressions 
Évaluation :
5

Would definitely use this facility should I need storage. Excellent service and clean environment

Rochelle M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WIDELKA R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

myrta a.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alondra S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Faloon C.  |  Expérience générale 
Évaluation :
3

Every time I need to speak to somebody about my storage unit they could never pull up the m25 unit no matter what we did but every month I had to make that payment and got the late fees if I didn't have it in by the 17th. Even the very next day after moving out and I went to go turn in the truck that I rented they still cannot find my information that I moved out of the unit m25. Then on the day we did rent the truck which was the 16th the young man was in the office by himself trying to handle at least 12 customers at 4:53 pm.But I feel like because everything was a rush situation he didn't understand I was looking for a one-way versus having to drop it back off in Tampa. Then after realizing he gave me the one way he said he had absolutely no one way rentals at this location even in bigger trucks but I just feel like he was just trying to rush really quickly so that he can handle the other customers in the building.

yolanda jeriesh r.  |  Expérience générale 
Évaluation :
3

The Storage part was find, but when I rented a 12X6 trailer from them yesterday, the trailer wasn't swept out and there was lots of sand and paper shredding in it. Very disappointed!

DENNIS Y.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andres C.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SUNNIVA R.  |  Expérience générale 
Évaluation :
4

Good service!

Deisy Q.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Altonette E.  |  Premières impressions 
Évaluation :
5

Very satisfied 😊 your personal very professional nice people Thank you.

Javier R.  |  Premières impressions 
Évaluation :
4

I only have a few problems: 1. The unit is listed as 9' high, but I don't have use of 9' due to pipes and a red line on the wall as a warning, that should be provided before renting the unit. 2. There are not enough carts in case multiple people are there loading/unloading. I went there to unload and a group had both carts, leaving nothing for anyone else. 3. People leave carts wherever they please, so they are not always in the front.

NATHAN H.  |  Premières impressions 
Évaluation :
5

Every time I visited the facility, it was secured and clean. I felt confident in the safety of my belongings while they were kept here. I would definitely use them again; the monthly cost was well worth it!

Darlene K.  |  Expérience générale 
Évaluation :
5

Merci

Robert W.  |  Premières impressions 
Évaluation :
5

The staff was awesome! Very kind and helpful!

DYLAN S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Suhail C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOANNA G.  |  Expérience générale 
Évaluation :
5

She went beyond to find me a storage unit. Thank you Dayna

Nancy K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CRAIG H.  |  Premières impressions 
Évaluation :
1

There again too many problems to list ! The place needs help !

Gary J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pattie B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THEANDRIA J.  |  Premières impressions 
Évaluation :
5

I had issues with remembering my gate code, as well as my storage unit number  So I went inside to the office several times during my time there. All of the staff I encountered were just Fabulous. Friendly, Professional, Knowledgeable, and a pleasure to work with. Thank you for hiring the best. How about a pay raise for your employees 樂 Sincerely, Kathleen Bristol

kathleen b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIELLE S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE D.  |  Premières impressions 
Évaluation :
5

Buena atención

NANCY L.  |  Premières impressions 
Évaluation :
5

Nice customer service

OLIANT S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pauline M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ileana C.  |  Expérience générale 
Évaluation :
1

Dayana Rodriguez Tampa Florida location lied and said that I was still renting a storage unit there when in fact I moved out of the unit back in October 2021 just check the cameras but yet she has been billing me as if I'm still renting a unit there. She needs to be fired for committing fraud for using my information to rent a storage when she knows I've moved out

Ebony H.  |  Expérience générale 
Évaluation :
5

I've been storing at this U-Haul for approximately 4 years now. They've always been very helpful!

Green Orchid L.  |  Expérience générale 
Évaluation :
5

Muy buenos en asistencia

Olman M.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ylonda B.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alex M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David D.  |  Expérience générale 
Évaluation :
1

El personal no fue para nada amable.. incluso tuve que pagar por algo que no deje abandonado yo Quise pagar por un día y me cobraron un mes completo

Elier R.  |  Expérience générale 
Évaluation :
5

Le personnel était amical et serviable. My only disappointment was that the biggest unit 10x10 was only 6ft high. I just moved to Florida and don't know the area, I had all of my belongings with me. If I wasn't on such a time crunch or hadn't gotten rid of most of my big stuff I would have had to go to a different storage place. Because it wouldn't have fit. I was very disappointed in that.  

Keith G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARLENE G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kattleone Communication K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARLENE G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pauline M.  |  Premières impressions 
Évaluation :
1

Call from Amber, was not accurate and unjustifiable. My gas was wasted for an unnecessary trip. Something else was the cause for her actions.

ROSE G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elezid C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Javier C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marqita M.  |  Expérience générale 
Évaluation :
5

Uhaul makes the whole process of renting a storage unit very easy & convenient.

Iris B.  |  Expérience générale 
Évaluation :
5

I loved this storage unit. Cleanly and up to date. A/c helps

rodney w.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dayson D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eduardo v.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eleida P.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ABBAS K.  |  Expérience générale 
Évaluation :