Le client n'a pas laissé de commentaire.nicholas D.
Customer Reviews for U-Haul Moving & Storage of North Tampa
Pour nous contacter
Tampa, FL 33612
(Btwn Bougainvillea & Fowler)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.CHRISTOPHER H.
Le client n'a pas laissé de commentaire.MARIA M.
Gracias Amber por ayudarmeAniuska M.
Easy return.JUBIL V.
Trailer was full of sand. Steering was crooked on truck. When I came inside no one was at the counter even though there was already someone waiting for employees to come - only after ~13 min one of the workers showed. By that moment, the reception was full of customers. When I was returning truck, employees were acting disrespectful. The worst experience I've ever had at this uhaul.Anton S.
Your computers were slow when we arrived. Also your Web site allowed me to book the truck till 6 past the time when the office closedNANCY A.
Le client n'a pas laissé de commentaire.Glenn M.
Have more 4 wheel dollies.Josephine I.
N/aâ€¦Beverly was an great help. My rental trunk door got stuck up, she had someone come save me within minutes.,,Great jobBEVERLY B.
Le client n'a pas laissé de commentaire.Jessica F.
No goodLEBIEL V.
very good peopleAWNI M.
Speed up the pick up process There should be more than 1 customer service rep at the front desk during busy hours.michelle A.
Develop an expedited check out system.Paul D.
Merci.Brian P. | Expérience générale
Great everything wasEarl k. | Premières impressions
Le client n'a pas laissé de commentaire.GLORIA C.
There was all good nice home I couldn't get to figure out how to return it online so I left a messageJOHN T.
Le client n'a pas laissé de commentaire.michael B.
Please highlight and stress that a reservation expires 15 minutes after the time! I had no idea that my reservation would expire when I was stuck in traffic. Merci.SALLY O.
Have the people at this location train other locations! They were just so polite and helpful here! A++Gary M.
Le client n'a pas laissé de commentaire.Cydney M.
Thank you for the quick and easy rental. I appreciated the flexibility.Janine H.
Le client n'a pas laissé de commentaire.ERIN C.
I've been renting trailers for a few months now from different locations. Since I found this location on Florida Ave, I don't look anywhere else. They are super friendly and always have what I need. I'm lucky they are so close to my house. Thanks for assisting my non-profit serve the community during this difficult time.Travis W.
Great customer service and friendly staff. I'll be back!Leigh J.
Super easy process to return and had no issues here.ASHLEY H.
Le client n'a pas laissé de commentaire.Michelle S.
Le client n'a pas laissé de commentaire.DENNIS P.
Le client n'a pas laissé de commentaire.John S.
Never rented a storage unit before and was nervous but this was great. I also really liked the mobile process so I could skip the lines.Ashley H. | Online Move In
The website sent us to the wrong address. We waited on hold for 30 minutes before being told we should have received an email about the correct location which we did not.Mark M.
This location allowed another individual to get the storage I had already reserved. I had already experienced an inconvenience with Uhaul at Darrels Garage.COLDAINA W.
The employees were nice, however there is definitely not enough there. I waited 20 min to pick up my truck and about 20 to return. I didn't get my appliance dolly, I don't fault the employees, they were completely swamped, There were 2 employees working when I returned, on a holiday that also was the end of the month. Not completely fair to them to have to handle an entire line 5 trucks deep plus more still coming back and handling pickups, that's a lot for 2 people.SARAH M.
Le client n'a pas laissé de commentaire.EBERLE F.
The staff was very professional! Would recommend this location when in search for a UHaul.JAMIL J.
Customer service skills are definitely lacking, knowledge base is non existent with a few associates, inventory is low inside, but not the vehicles or trailers. I found a better place to rent from since writing this feedbackAdeel R.
Le client n'a pas laissé de commentaire.Matthew F.
Le client n'a pas laissé de commentaire.Pablo A.
Le client n'a pas laissé de commentaire.HEANON T.
Hire more good people like Christina, excellent customer service.MALCOLM H.
AWESOME NEED MORE STAFFallison N.
Le client n'a pas laissé de commentaire.Tomasa B.
The young women and men I dealt with could not have been more polite and professional. Very helpful staff. Thanks!TOMMY L.
Le client n'a pas laissé de commentaire.TAMMIE R.
I was given the wrong truck. The inventory number didn't match my contract. I caused me a HUGE delay when returning the equipment. The last time I rented from this location, several months ago, the wait time to get the equipment was 40 minutes, even w a reservation and online precheck in. They definitely need to figure out their processes.LAUREN R.
Accessible, clean, secureABBAS K. | Premières impressions
Website could be a little easier to useDAVID P.
Le client n'a pas laissé de commentaire.Dario L.
Pay attention to what you are doing and do your jobs properly!Charles E.
The guy we returned the equipment to this location could not find the dolly in our system. He assured us that this would not be a problem because they now had the tow dolly in their possession and would eventually end up finding it and processing it as returned. This did not happen and we got calls and texts and emails for the next 2 months saying we had never returned the dolly. Horrible experience!Judith S.
Thank you!! Now happy to be in my new home 😍pamela m. | Expérience générale
Le client n'a pas laissé de commentaire.NATASHA D.
Le client n'a pas laissé de commentaire.Marilyn K.
Excellent service!!MARIA R.
Excellent customer service. The lady at the return lane very nice and helpful.RAFAEL N.
Both customer service reps were very nice. Merci.CHARLENE M.
It took 42 mins to get my trailer after I already booked and checked in online!! Then Amber (owner) Tried to charge me 54 $for 5Ã-8 for the day after I booked online and it said 28 $. This place is awful. And not to mention my trailer was filthy when I opened it when I got to my house. Very disappointed.Shilah H.
Before picking up my vehicle I spoke to three different staff members. They were all able to pick up where the other left off and were knowledgeable and helpful.Susan C.
Nothing more needs to be done!Peter S.
Le client n'a pas laissé de commentaire.Cheryl W.
Le client n'a pas laissé de commentaire.KATHY N.
Only issue i had is when I saw the uhal clerk taking a picture of my driver's license. I knew she was doing it for the app, but it does raise some concerns.LEIGH S.
Amber was very helpful. The process to reserve the truck was easy.DAVID T.
Le client n'a pas laissé de commentaire.Christopher M.
Le client n'a pas laissé de commentaire.SHILAH H.
Le client n'a pas laissé de commentaire.MIRIAN Z.
Le client n'a pas laissé de commentaire.JAMES N. | Premières impressions
Le client n'a pas laissé de commentaire.LARRY G.
Excellent service on delivery, pickup and communicationDavid G.
Le client n'a pas laissé de commentaire.RODNEY P.
The staff at the Uhaul location at 10415 N Florida Ave were fantastic! Very customer service oriented, made the process very easy for us, and were so great to work with. The location was clean and well run. Great example of well run business w/ great customer service. Will be my new go-to for Uhaul trucks in the future!Andrea F.
Le client n'a pas laissé de commentaire.ADAM B. | Expérience générale
Le client n'a pas laissé de commentaire.Sadie C.
Le client n'a pas laissé de commentaire.Susan W.
Le client n'a pas laissé de commentaire.LUIS A. | Premières impressions
thank you u-haul.Aref A. | Expérience générale
Staff every kind and helpful. Made me feel comfortableCasieenah A. | Premières impressions
Le client n'a pas laissé de commentaire.Robert S. | Premières impressions
It is far too difficult for me to climb stairs with heavy items in a non-climate controlled unit. That is my fault for agreeing to a first available unit on the second floor. An elevator may help a lot of people. Staff was professional and helpful. I enjoy storing items with your location as I have in the past as well.DANIELLE M. | Expérience générale
Le client n'a pas laissé de commentaire.JOSUE M.
Le client n'a pas laissé de commentaire.Cheryl M. | Premières impressions
Le client n'a pas laissé de commentaire.Steven C.
Le client n'a pas laissé de commentaire.Dustin B.
Place is constantly understaffed. Even when you have a reservation, you wait forever. I have rented there 4 times this year and each time is worse than the prior time. I am going to use another location.RODERICK V.
Le client n'a pas laissé de commentaire.Kaitlin B.
Le client n'a pas laissé de commentaire.GENE W.
Very friendly service.John P.
Le client n'a pas laissé de commentaire.roger h. | Expérience générale
Le client n'a pas laissé de commentaire.LAKISHA C.
Maybe just a quick walk around prior to me leaving to ensure the gas tank fullness, etc. Overall, it was a good experience.Scott R.
Le client n'a pas laissé de commentaire.MITCHELL R.
Le client n'a pas laissé de commentaire.Victoria V.
Le client n'a pas laissé de commentaire.nashalyn M.
Le client n'a pas laissé de commentaire.SHEILA J.
I attempted to return the trailer at Sunset Market neighborhood location as it was the "nearest" to me. I was rudely told by clerk that they would not take trailer. And this was confirmed by manager on the phone. This forced me to drive further into Tampa during rush hour.Dave H.
Le client n'a pas laissé de commentaire.ORY W. | Premières impressions
Le client n'a pas laissé de commentaire.SHAWN M.
Le client n'a pas laissé de commentaire.Alan R.
Le client n'a pas laissé de commentaire.Mark M.
Le client n'a pas laissé de commentaire.Steve Z. | Expérience générale
My first time at this and your Reps Beverly and Christine were absolutely friendly, knew exactly what they were doing, fast and so courteous/helpful to no end. I was very impressed with these two young ladies. Definitely would recommend at this location.DORIS R.
Le client n'a pas laissé de commentaire.Aibelixssa F.
I had reservation for a 26 footer truck at 12pm. At time of pick up they rented my truck to someone else and They didnt put me in another truck. I called 1800 uhaul and they told me to call dispatcher which they never answered and both times i waited on the call 45 mins. After 2 hrs waiting one of the ladies gave me a 20 footer. I'm really disappointed with this service.CAMILO P.
Make sure they know The self check in and out took 5 mins and no line... 24/7. Worth downloading the app and you can even purchase in the store and skip the lines.Thomas G.
Le client n'a pas laissé de commentaire.Neikeishia W.
The Uhaul staff and team worked really hard at taking care of everyone. UHaul needs to definitely hire more team workers, the staff were doing too many other tasks, and it just did not look good for management. Sincerely William Van Orman Tampa, FLWILLIAM V.
Le client n'a pas laissé de commentaire.ASHLEY C.
Le client n'a pas laissé de commentaire.Dan G.
Alot. I arrived Saturday at 8AM to pick up my truck which was reserved on Wednesday. I was promptly told there was not any trucks available and nothing could be done. The employees seemed to show a lack of concern for the frustration it caused. There were several trucks in the lot but I was told I could not have one as they were reserved already, so was mine but clearly it did not matter. I was eventually given a 26foot truck which was quite inconvenient as it had to park on a residential street to load it because it did not fit in either driveway. I also requested a utility dolly and only appliance dollys were available which proved to be pretty useless for my needs. Overall I was extremely disappointed with the service I received. Only 1 employee in the location truly attempted to resolve the issue by calling the GM to see if I could take one of the larger trucks.Sergio S.
Train your personnel better. I was incorrectly charged and no one knew how to correct the charges. They had a meeting to decide if my OEM Ford hitch would pull a 5 X 8 trailer. The Trai itself was dirty with oak leaves and such. Very unpleasant experience I must say. Craig VoglerCraig V.
Le client n'a pas laissé de commentaire.Daniel D.
Thank you to U-Haul for being a consistent partner of ours at Rebuilding Together Tampa Bay!Jose G.
Le client n'a pas laissé de commentaire.DANAY P. | Expérience générale
Le client n'a pas laissé de commentaire.Keith A.
Le client n'a pas laissé de commentaire.NAOMI R. | Expérience générale
Le client n'a pas laissé de commentaire.Rosa Alexandra R. | Expérience générale
Although the staff was helpful, the situation was a disaster. I made a reservation on line for the biggest storage unit and when I got there the storage unit I reserved was already occupied. This caused me to have to get a smaller unit which makes my life more hectic than it already is, due to having to pull everything out each time I want something out of the unit. Not only that every time I book something with Uhaul the name that shows up on my reservation which is not my name but it is all my information every time the staff has to go in and fix it so it can reflect my name. It would seem as though it could be permanently fixed by now but it is not.leisan t. | Premières impressions
Excellent experience from start to end. Definitely will use service if needed again. Merci.Sonia S. | Expérience générale
Le client n'a pas laissé de commentaire.GUSTAVO P. | Premières impressions
Le client n'a pas laissé de commentaire.NAOMI R. | Premières impressions
Rats running around moved in and moved right outLaRissa R. | Premières impressions
Le client n'a pas laissé de commentaire.Michelle R. | Expérience générale
Le client n'a pas laissé de commentaire.walter b. | Expérience générale
I appreciate all your patience, for I was in a unique situation!! Thank you guys very much!!Eddie N. | Premières impressions
I was giving the wrong unit twice, both in which I moved in and had to move out within a hour. Then I was told to go to another location. When I tried to leave my gate code didn't work. When I finally got out of the gate and arrived at the next facility, my coffee didn't work to get into the facility. By this time the physical office had closed, so I was forced to keep the Uhaul over night because I did not have access to a storage unit.CHERRELLE V. | Premières impressions
Le client n'a pas laissé de commentaire.Stephanie H. | Expérience générale
The gate opener was consistently difficult to operate.Allen S. | Expérience générale
I was pleased with my experience with the staff they were pleasant and helpful. Loved the securityAnthony P. | Expérience générale
NO COMPLAINTS FROM ME😎😀😁Allison N. | Premières impressions
Staff was amazing and very helpful. Made the move in process very easy, after driving for 4 days all I wanted to do was get rid of all of my stuff and the trailer attached to my car!!!Mariana E. | Premières impressions
Le client n'a pas laissé de commentaire.LUIS V. | Premières impressions
Good customer serviceNorma V. | Expérience générale
Le client n'a pas laissé de commentaire.Donald W. | Expérience générale
when I opened the storage I rented I was surprised by a large concrete pillar that supports the roof this unit should never be offeredAcir R. | Premières impressions
Le client n'a pas laissé de commentaire.Yasser Z. | Premières impressions
All good keep up the good workWillie D. | Expérience générale
Perfect to store my stuff. Very clean, and had a great staff if I had any questions..rick p. | Expérience générale
Excellent experience!!!MOHAMMED I. | Expérience générale
The people at this facility were friendly and fun. It's convenient and easy to access.TINA C. | Premières impressions
Le client n'a pas laissé de commentaire.April J. | Expérience générale
Le client n'a pas laissé de commentaire.america r. | Expérience générale
Le client n'a pas laissé de commentaire.Joseph V. | Expérience générale
Le client n'a pas laissé de commentaire.Margaret J. | Expérience générale
Very short staffed every time I went in.Denise L. | Expérience générale
The storage facility was clean and well maintained and easily accessible. But the representative I worked with to check in was a bit rude when I explained that I already had a disk lock and did not need to purchase one. Additionally I was a bit confused with the insurance. I added it on for my first month and asked if I could take it off for the second to save a bit of money since for the second "month" as I will only be in the unit for three additional days. At this point I was told the insurance was mandatory even though it is billed as optional when I selected the unit online. It's completely fine if I need to have the insurance I was just a bit confused as that was the first time I heard it referred to as required.Samantha B. | Premières impressions
Le client n'a pas laissé de commentaire.Yvonne B. | Expérience générale
The Staff was VERY helpful and understanding and helped me tremendously. These are hard times for everyone, and you all were more than accommodating. Thanks so much. God Bless!Marc L. | Expérience générale
I felt cheated by a unit with steel column taking up approx 4 square feet in almost dead center of my floor and was given a paltry discount which took 3 months to finally be given. And then when I was I think 6 days late moving out they tried to charge me for an entire month. Then Katrina told me to talk to Marcus to settle it , he gave me a price of half a month , a week more than I used , and then they sent me a bill for another half month even after I moved out a week before the half month I paid for . My worst experience with U Haul in over 50 years of dealing with them .William S. | Expérience générale
Le client n'a pas laissé de commentaire.Mariela S. | Expérience générale
All the staff are down to earth and will work with anyone no matter whatShawn j. | Expérience générale
Le client n'a pas laissé de commentaire.jerry g. | Premières impressions
Dayna Was great and really helpful helping me with storageFrancisco G. | Premières impressions
Kept raising my ratesLeonard T. | Expérience générale
Le client n'a pas laissé de commentaire.Franky O. | Online Move In
Forgot the lady employee's name. She was so patient and kind. She came over twice to the security system I was having problems with. I do appreciate good service she went beyond 5 stars!Elaine H. | Premières impressions
Young man most helpful in explaining the workings of my hookup of car & trailer. Forgot his name Joshua?Elaine H. | Premières impressions
Le client n'a pas laissé de commentaire.Margaret J. | Premières impressions
Need s 24 hour accessAnthony M. | Expérience générale
Beautiful, secure and well maintained storage facility. Exceptionally clean!diane r. | Expérience générale
Le client n'a pas laissé de commentaire.jayde b. | Expérience générale
Le client n'a pas laissé de commentaire.Angela E. | Expérience générale
Le client n'a pas laissé de commentaire.Fernando D. | Expérience générale
Le client n'a pas laissé de commentaire.ANTOINETTE B. | Premières impressions
Le client n'a pas laissé de commentaire.Thomas L. | Expérience générale
The staff are really great! They are all so very helpful and friendly.Francis C. | Expérience générale
Le client n'a pas laissé de commentaire.Victoria F. | Expérience générale
The staff at this location were great! I had just arrived in town and was exhausted from drive and wanted to get unit and unloaded quick. All of staff were professional and very polite. It's like they determined to make sure my experience was great. Thanks to all! Very pleased with my first experience with U-haul storage facility.Francis C. | Premières impressions
Le client n'a pas laissé de commentaire.Barbara K. | Expérience générale
It's all good, no more comments...Oliant Junior S. | Expérience générale
I did not like the three steps from the street entrance to the storage unit. It caused me a lot more moving work. I also didn't like the fact that you raised the price without notificationsteven c. | Expérience générale
I had a great experience, everyone was always helpful tooKrista R. | Expérience générale
I appreciate them they called me if something went wrong with my storage unit too which was great because it tells me they are alertNashali v. | Expérience générale
Au-dessus de la moyenneDelora B. | Premières impressions
I had a storage locker at this location for well over a year and I have never dealt with such rude, incompetent people in my life! I couldn't wait to fill my closets and stop paying that enormous billAndrea M. | Expérience générale
S.O.ABIGAIL M. | Expérience générale
VERY UNPROFESSIONAL!!!Jaquana H. | Premières impressions
Expensive/ But excellent.Kevin G. | Expérience générale
Nice facilityRAYMOND R. | Expérience générale
Will use again if needed.jan z. | Expérience générale
My unit was located in an no light zone. I went to get my belonging from the storage and there was a roach inside my box. All my boxes was left outside my home. Having to treat for roaches is no jokePriscilla J. | Expérience générale
Thank you all very much. And I will be using yall again.damon h. | Expérience générale
Nice price and placesLourdes R. | Expérience générale
Kristina as well as her staff are always very awesome to work with.james s. | Expérience générale
Keep up the excellent customer servicesteven s. | Expérience générale
Very friendly and polite. Took the time to answered all questions. I would recommend this place.jan z. | Premières impressions
Amazing serviceDayron |. | Expérience générale
Good service and very professionalLourdes R. | Premières impressions
I t was a very professional approach.Carita F. | Premières impressions
Great experience. Just a little pricey for storageJonathan V. | Expérience générale
Very pleasant experience with Uhaul.Shirley C. | Expérience générale
The staff was awesome! They were very professional and very helpful. I highly recommend this location.Ron A. | Premières impressions
Above EXCELLENT...Oliant Junior S. | Premières impressions
All the employees was helpful and niceSHerika T. | Premières impressions
Every thing is excellent The staff were owsemoeAwni M. | Expérience générale
Great customer service and quick checkin and checkout!! I will recommend this UHaul to everyone!!!JEFFREY B. | Premières impressions
There was no light inside the actual storage room, that was the only thing that was inconvenient really.Elton M. | Expérience générale
Very good customer Service.Manuel M. | Premières impressions
Like the customer service.Norma V. | Premières impressions
Really good peopleWilliam R. | Premières impressions
A few requirements I wish had been explained prior during phone confirmation instead of once on site deposit charges depends on payment methods and that you have to buy their lock not an option.Stephanie G. | Premières impressions
Great Customer ServiceJoQuetta W. | Expérience générale
Good experience. Thanks.Florance h. | Expérience générale
Busy place but they had the truck ready and they appreciate the online reservation and pick process better.Ally N. | Réservation
It was a pleasure doing business with U-Haul and the staff was excellentWally F. | Expérience générale
The manager on duty and someone that l called to verify a problem was very unprofessional. I only gave an average because of an older man stepped in and tried to smooth over the manager rudeness.Deborah M. | Réservation
Very Helpful staff. Good value for the moneysteven c. | Réservation
Very helpful and friendly.Dan C. | Expérience générale
As always, top rate. CharlieCHARLES L. | Expérience générale
Uhaul has always been nice polite and friendly to meDONNA M. | Expérience générale
Services supplémentaires à cet emplacement
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
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