Customer Reviews for U-Haul Moving & Storage of Northwest Ellsworth

26 évaluations

349 Bangor Rd   Ellsworth, ME 04605

(207) 667-1100

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 4h pm
  • Sam : 8h am à 12h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 7/4/2022: 8h00 am à 5h00 pm

Services dans cet établissement :

Pour nous contacter

(207) 667-1100

349 Bangor Rd
Ellsworth, ME 04605

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 4h pm
  • Sam : 8h am à 12h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 7/4/2022: 8h00 am à 5h00 pm

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Pod was a little lack luster, kinda dirty on the walls was nervous to store electronics as there seemed to be rust and possibly mold in spots as well as webs,however I was lucky to find it when I needed it and am grateful.

john c.  |  Premières impressions 
Évaluation :
5

Location was very nice, would have been nice to know exactly where to leave the equipment. Speaking of equipment the trailer we used needs new safety chains. At some time in the past they were obviously dragged for many miles and some links are worn so thin I do not believe they would hold the trailer if needed.

DENNIS H. 
Évaluation :
5

The uhaul.com website return doesn't work. I arrived after hours and was having trouble returning the equipment. I believe the employee/owner saw me on security footage alerts and drove over to help me out. Otherwise, it would have taken longer to return equipment. WEBSITE RETURN NEEDS TO BE RESOLVED

Ruth R. 
Évaluation :
5

Very helpful attendant. In and out in less than 5 minutes.

Charles P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

karl k.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David M. 
Évaluation :
3

They were closed when we returned but it looked nice.

Dave M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRIS B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Andrea S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DUANE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joan H. 
Évaluation :
5

Great service, clean store and truck; also both store and truck smelled great 😁✌🏾 Process was quick and easy. 10/10 would recommend.

Brandi B. 
Évaluation :
5

Stock the property with 100 dragonflies to destroy the 100 000 blackflies! Just kidding! The location was great and the staff was extremely helpful. I plan to rent again from this location. 落

Darrin S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

wayne W. 
Évaluation :
5

On your website, you should list for each trailer what size ball is required for the hitch.

Zebulon T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Y. 
Évaluation :
1

I had a self storage container on my property. For two years under the original owners of Self Storage Plus I never had an issue. When U-Haul bought the business, service tanked immediately. When signing up for a U-Haul account so I could pay my bill, U-Haul showed I did not have an active account. Called the local office and left a message that I wanted to pay my bill. It was 3-4 days before anybody contacted me. In the meantime U-Haul charged me a late fee! I decided to reach out to another locally owned storage company, got a rental container almost 4 times the one I had from U-Haul that is only $20 more per month. Then I was told by your regional manager for my area that because I called to terminate my contract before the end of the month I would not get charged for the following month. She told me that she didn't have an exact date that my unit would get picked up. So on the 5th of April the container was still in my yard, and I got an email showing I owed another month of storage PLUS an additional late fee! Although she got the monthly fee and late fee removed, the overall expirience was unnecessary and irritating. Your company will need to give better service if it wishes to retain customers in the Ellsworth Maine area.

JOHN P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES B.  |  Premières impressions 
Évaluation :
1

The transition from Maine Storage Plus's to Uhaul has been disturbing to say the least. I'm in Wisconsin, moving to Maine this spring and have a storage unit on Bangor Road in Maine. I paid my March storage fee February 28th, got 3threatening emails, one including a lien fee, two of which were after speaking with a gentleman that assured me it would be taken care of. March 31st when trying to pay April I got another threatening email! I lastly got a call from a Betsy who was incredibly nice and took my April payment. This has been a prime example of corporate disconnect... the machine. If I was in Maine now I would have discontinued Uhaul's storage facility. I realize there has been a transition in Uhaul acquiring Maine Storage Plus but this didn't need to happen. It's not rocket science and crappy stamped out impersonal emails are a total management disconnect! I'm also stuck using your truck moving services again after closing on my house this spring, should be a s-show. Nothing like getting payed the big bucks. Honestly and sincerely Karen Marchese

KAREN M.  |  Premières impressions 
Évaluation :
5

Matt was excellent!!

WILLIAM V.  |  Premières impressions 
Évaluation :
3

Don't ever store cardboard boxes on t he floor. The large unit I rented leaked like a sieve. I had a bed headboard leaning against the wall, and water ran down the wall metal siding and ruined the headboard. Water (and ice) was present at one end of the unit and ruined books and other items that were in u-haul cardboard boxes.

JOHN R.  |  Expérience générale 
Évaluation :
5

These reviews are mainly for the previous owner as I did not have a ton of interaction with UHaul. The one thing that was annoying was the amount of email sales pitches from uhaul. Cut them in half please

DOM E.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Larry D. 
Évaluation :
5

The guy that works there did a great job getting me in and out of there with no hassle and very professional.

Jason F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rosamond M. 
Non les évaluations ont été soumises pour cet établissement.

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