Le client n'a pas laissé de commentaire.Patrick S.
Customer Reviews for U-Haul Moving & Storage of Northwest Ellsworth
Pour nous contacter
Ellsworth, ME 04605
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 4h pm
- Sam : 8h am à 12h pm
- Dim : fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I can't thank the team here enough for their kindness, professionalism and patience in working with me. At the outset another operation south of them didn't know anything about the first month free included as a bonus to renting a moving truck. This location took care of my needs for a safe space for my things while I was getting settled into my new location. Near the end of the time I needed the space I was very fortunate to have them looking after me because I locked the door open, instead of moving the locking mechanism correctly to locked. Every step in the experience assured me that if/when I need to move next time I will choose this U Haul. Kindly appreciatedthomas S. | Expérience générale
Le client n'a pas laissé de commentaire.Stephanie B.
The member of staff/manager could not have been more helpful. Can't recommend this location highly enough.Horatio G.
Vey friendly and helpful attendant. Quick in and out. Thanks.PETER J.
Friendly and helpful!Elliott T.
Le client n'a pas laissé de commentaire.John K.
Le client n'a pas laissé de commentaire.Sandra T.
Great service from the men in Ellsworth!Rosamond M.
There was much confusion about the rental price. The lady at the Surry General Store indicated it would be well over $100. Then at time of pickup the LOCATION was changed to Ellsworth. Very confusing perhaps due to holiday. Final result was fine.virginia C.
I've had quite a few experiences with uhaul over the years. The owners of this location are excellent. No issues at all, smooth and efficient operation, and that is a rarity with uhaul! 5/5 would def recommend!Travis C.
Le client n'a pas laissé de commentaire.Laurie W.
Le client n'a pas laissé de commentaire.John V.
Pod was a little lack luster, kinda dirty on the walls was nervous to store electronics as there seemed to be rust and possibly mold in spots as well as webs,however I was lucky to find it when I needed it and am grateful.john c. | Premières impressions
Location was very nice, would have been nice to know exactly where to leave the equipment. Speaking of equipment the trailer we used needs new safety chains. At some time in the past they were obviously dragged for many miles and some links are worn so thin I do not believe they would hold the trailer if needed.DENNIS H.
The uhaul.com website return doesn't work. I arrived after hours and was having trouble returning the equipment. I believe the employee/owner saw me on security footage alerts and drove over to help me out. Otherwise, it would have taken longer to return equipment. WEBSITE RETURN NEEDS TO BE RESOLVEDRuth R.
Very helpful attendant. In and out in less than 5 minutes.Charles P.
Le client n'a pas laissé de commentaire.karl k. | Premières impressions
Le client n'a pas laissé de commentaire.David M.
They were closed when we returned but it looked nice.Dave M.
Le client n'a pas laissé de commentaire.CHRIS B.
Le client n'a pas laissé de commentaire.Andrea S.
Le client n'a pas laissé de commentaire.DUANE W.
Le client n'a pas laissé de commentaire.joan H.
Great service, clean store and truck; also both store and truck smelled great 😁âœŒ🏾 Process was quick and easy. 10/10 would recommend.Brandi B.
Stock the property with 100 dragonflies to destroy the 100 000 blackflies! Just kidding! The location was great and the staff was extremely helpful. I plan to rent again from this location. 落Darrin S.
Le client n'a pas laissé de commentaire.wayne W.
On your website, you should list for each trailer what size ball is required for the hitch.Zebulon T.
Le client n'a pas laissé de commentaire.James N.
Le client n'a pas laissé de commentaire.Richard Y.
I had a self storage container on my property. For two years under the original owners of Self Storage Plus I never had an issue. When U-Haul bought the business, service tanked immediately. When signing up for a U-Haul account so I could pay my bill, U-Haul showed I did not have an active account. Called the local office and left a message that I wanted to pay my bill. It was 3-4 days before anybody contacted me. In the meantime U-Haul charged me a late fee! I decided to reach out to another locally owned storage company, got a rental container almost 4 times the one I had from U-Haul that is only $20 more per month. Then I was told by your regional manager for my area that because I called to terminate my contract before the end of the month I would not get charged for the following month. She told me that she didn't have an exact date that my unit would get picked up. So on the 5th of April the container was still in my yard, and I got an email showing I owed another month of storage PLUS an additional late fee! Although she got the monthly fee and late fee removed, the overall expirience was unnecessary and irritating. Your company will need to give better service if it wishes to retain customers in the Ellsworth Maine area.JOHN P. | Expérience générale
Le client n'a pas laissé de commentaire.CHARLES B. | Premières impressions
The transition from Maine Storage Plus's to Uhaul has been disturbing to say the least. I'm in Wisconsin, moving to Maine this spring and have a storage unit on Bangor Road in Maine. I paid my March storage fee February 28th, got 3threatening emails, one including a lien fee, two of which were after speaking with a gentleman that assured me it would be taken care of. March 31st when trying to pay April I got another threatening email! I lastly got a call from a Betsy who was incredibly nice and took my April payment. This has been a prime example of corporate disconnect... the machine. If I was in Maine now I would have discontinued Uhaul's storage facility. I realize there has been a transition in Uhaul acquiring Maine Storage Plus but this didn't need to happen. It's not rocket science and crappy stamped out impersonal emails are a total management disconnect! I'm also stuck using your truck moving services again after closing on my house this spring, should be a s-show. Nothing like getting payed the big bucks. Honestly and sincerely Karen MarcheseKAREN M. | Premières impressions
Matt was excellent!!WILLIAM V. | Premières impressions
Don't ever store cardboard boxes on t he floor. The large unit I rented leaked like a sieve. I had a bed headboard leaning against the wall, and water ran down the wall metal siding and ruined the headboard. Water (and ice) was present at one end of the unit and ruined books and other items that were in u-haul cardboard boxes.JOHN R. | Expérience générale
These reviews are mainly for the previous owner as I did not have a ton of interaction with UHaul. The one thing that was annoying was the amount of email sales pitches from uhaul. Cut them in half pleaseDOM E. | Expérience générale
Le client n'a pas laissé de commentaire.Larry D.
The guy that works there did a great job getting me in and out of there with no hassle and very professional.Jason F.
Le client n'a pas laissé de commentaire.Rosamond M.
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