Évaluations des clients U-Haul Moving & Storage of Oak Hill

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Oak Hill

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victoria C. le

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Le client n'a pas laissé de commentaire.

Craig P. le

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Friendly staff.

Dominic K. le

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Le client n'a pas laissé de commentaire.

ORLANDO B. le

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The only situation I had with the break-in on May/2019 management didn't take the correct action to secure the area to protect customer belongings. That side of the facility is not secured at night.

Luv D. le

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Le client n'a pas laissé de commentaire.

Rickey S. le

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Forgot who the young lady's name that assisted me but she had excellent customer service. She made the entire transaction smooth and easy. The equipment was perfect.

Michelle S. le

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Le client n'a pas laissé de commentaire.

Marlon G. le

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Nice place

Lucas V. le

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Le client n'a pas laissé de commentaire.

REAUCHEAN S. le

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Great customer service!!

Jeffery J. le

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Le client n'a pas laissé de commentaire.

James S. le

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Nothing I can think of. It was a very positive experience from start to finish!

Jaquita B. le

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Staff was great and efficient. Van was very clean! Thanks

NICOLE J. le

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Storage needs were met and will use them again if ever needed

Jodi Y. le

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Customer service was excellent and location was convenient and accessible. I will highly recommend and return for business..Kudos

Chameka J. le

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Staff was friendly and helpful

Susan A. le

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Great management team here. Always willing to go the extra mile to help and always greets customer courteously. Even helped me with another store rental when i was having trouble reaching them.

Erin C. le

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Le client n'a pas laissé de commentaire.

Raquel G. le

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Le client n'a pas laissé de commentaire.

Sharon K. le

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I will come back again if needed

Aneesah T. le

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Not sure the young man name but he was wonderful and very delightful. I'm very glad I rented from here almost experience.

ROBIN M. le

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I wouldn’t recommend UHaul for the fact that your prices are higher than most and your climate control is way to hot while moving out I got over heated had a heat stroke had to wait 4 days to return

Shaniqua B. le

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The truck was extremely clean and drove great! Made my move easier.

Iris T. le

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Le client n'a pas laissé de commentaire.

selena w. le

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Make sure you get your contact prices in writing. Had a difficult time being treated fairly when they were the ones that made an error in the beginning.

Harold L. le

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Yes your customer service sucks would you call the 800 number.they can't really help you they can only just tell you that they can't really help you. They refer you to the person at that site which isn't there and you're trying to use the online app then why are they there why is that customer 800 number there. I keep asking you for a time for drop off only to charge you for another day if you didn't know any better. It's rented for a 24-hour. but even if you tell him you're going to deliver earlier they still want to charge you for third day if you go over the time you're supposed to drop it off, blaming it on a computer program they can't do anything. Then why are they there . I guess they figure they'll get enough dumb people that will just give in and get charged.. overall experience I'd call it a zero out of five. Experience of people at the site where you go to pick it up they have no procedure or etiquette if it's getting to be closing time I don't have a clue what to do other than to say the computer shut off but give no customers any answers to resolve their rental needs.

CHRISTINA K. le

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Le client n'a pas laissé de commentaire.

Marquita A. le

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Le client n'a pas laissé de commentaire.

Lauren B. le

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N/A

marquis T. le

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The young lady who assisted me was AMAZING ! GIVE RAISE !!

Joseph S. le

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Clean and Friendly.

kristina F. le

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The checkout was painless. The chart was in excellent condition and the facility was easy to get to.

Melissa L. le

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In the event a phone dies, what is the back up plan? Work on it!

Brittany W. le

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Le client n'a pas laissé de commentaire.

Craigs P. le

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Friendly staff.

Bridgett S. le

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Not friendly

MICHELLE F. le

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Very clean and secure.

URI W. le

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The owner was very polite and courteous. Property was clean.....

John H. le

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people were very friendly helpful

courtney v. le

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All 3 of the staff memebers were awesome! They each individually assisted me with something to make the process smooth. Great job at this location. 2 thumbs up to Monikka and her staff.

Wendy L. le

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Very good experience. Staff is great. Thanks!

Britni G. le

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Really friendly staff! Very informative.

Miles j. le

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Ii did not move out. I wasnt allowed to get my thing per Rachel. I was sent a email 1/8 unit was sold at auction.

Rick H. le

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We had to get our stuff out of the storage they lock the gate at 8:pm I live in Dublin Georgia, drove to Jacksonville to the storage I was rush the storage room had no light didn't get all my stuff

nate j. le

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I received excellent service at this location.

Ariel W. le

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The truck was ready for me and the storage area I purchased was nice and large enough for my items for temp storage.

PAULA H. le

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We had a few bumps in the road to start off with , the manager immediately stepped in clarified everything and went above and beyond to ensure we got exactly what we needed . Excellent cust serv

Wilma E. le

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Everyone was friendly. Well secured. Clean.

Myra A. le

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The staff was very helpful when I first rented the moving truck and the storage unit. When I went to retrieve my belongings the young man on duty was quick to bring me my final paperwork. Thank you

Raheemah N. le

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A really great place for storing your household goods, however, the units had no lighting. It was very difficult to see at night.

Alicia S. le

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The unit that I pre reserved was given away. Therefore I had to get 2 units which are on 2 separate floors and more than I planned to spend each month. I was very upset with my experience.

tatiana e. le

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😀😀😀

Wilma E. le

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Very polite & friendly staff.

Anita H. le

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Very helpful staff, even called when I forgot my iPad in the truck! So appreciated the integrity

KAMEKO E. le

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The young man who helped me (Quantavious, I believe was his name) was extremely helpful and professional. He made my check process out very easy!

Yorlanda B. le

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I didn't make it at that location described up above. ( which i needed to be). Miami Uhual didn't have my rental truck for that day ( which reservations was made a week ahead of time.

Tanya M. le

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Excellent staff and polite and knowledgeable. Thanks for your help.

micheal B. le

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Have been using that facility off and on for many years. And have not had any problems, the staff is very friendly and helpful, will use it again if need.

Blake P. le

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My property was stolen while I was out of town. I was noticed 3 days prior the break in. When finally notified I asked if the rest of my property was secured 2 4 wheelers worth 5000 u let them get sto

Louis G. le

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Cordial and professinal staff, clean facilities. Would recommend.

Cynthia A. le

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Good job

debra m. le

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Your employees and their customer service is great. I pray continued Success, Grace & Mercy over your business and you all. Thx Blessings!

TOM B. le

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good experience

Stanley S. le

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the staff are so helpful