Le client n'a pas laissé de commentaire.James C.
Customer Reviews for U-Haul Moving & Storage of O'Fallon
Pour nous contacter
O'Fallon, MO 63366
(@ Laura Hill Rd)
Services dans cet établissement :
- Du lundi au jeudiDe 7 h am à 7 h pm
- VendrediDe 7 h am à 8 h pm
- SamediDe 7 h am à 7 h pm
- DimancheDe 9 h am à 5 h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.James L.
Le client n'a pas laissé de commentaire.Patrick B.
Le client n'a pas laissé de commentaire.Courtney M.
Le client n'a pas laissé de commentaire.Barbara H.
Very satisfied with this rentalWesley K.
Le client n'a pas laissé de commentaire.Erik S.
Le client n'a pas laissé de commentaire.Peter R.
Le client n'a pas laissé de commentaire.GLENN R.
U-haul's trailers do not have adequate tie-downs on the floor and the wood bar tie-downs around the side were loose and extremely flimsy.Steven R.
Le client n'a pas laissé de commentaire.Mike L.
Excellent service à la clientèle. Equipment worked perfectly.Gary E.
I have used this location 3 times since April. First class operation here. The staff there is polite and friendly.Doug L.
Le client n'a pas laissé de commentaire.joao B.
Le client n'a pas laissé de commentaire.Michael W.
Le client n'a pas laissé de commentaire.Alex B.
Le client n'a pas laissé de commentaire.Steven D.
Excellent rental experience. I made the reservation online, picked up the truck with very little wait time that morning, and the return process was quick and effortless. Thank you UHAUL!William B.
Le client n'a pas laissé de commentaire.grant K.
Always great service!!!Mark S.
Le client n'a pas laissé de commentaire.Ginger Y.
Le client n'a pas laissé de commentaire.Bryan H.
Le client n'a pas laissé de commentaire.MIKE S.
The young man that hooked up my car dollie was excellent, repaired a broken light wire in the dolly before I left the facility, dolly worked great, thanks again for a wonderful experience.Edward J H.
Le client n'a pas laissé de commentaire.Amber D.
Make sure your employees don't send people off I. Dangerous situations because they either don't know or don't care how to properly setup your equipment.John K.
Best one everJohn A.
In 102 temps the van AC had major issues. If you drive above 40 it went off. Ugh. So hot and so long.Laura L.
Le client n'a pas laissé de commentaire.Leo O.
Le client n'a pas laissé de commentaire.MATTHEW O.
Le client n'a pas laissé de commentaire.Sarvinoz K.
Le client n'a pas laissé de commentaire.Ken R.
The inside of the trailer we rented was dirty. There were multiple loose pieces on the floor from the previous renter( screws, broken plastic bits, etc.). The floor had gotten wet at some point and there was dried on dirt throughout the trailer that when touched rubbed off. We had to sweep out the trailer and wipe it down so that nothing would damage our items before we started loading. It took like 10 minutes so not a big deal but that is something that the location should do before re-renting the trailer to the next customer.Laurel L.
Le client n'a pas laissé de commentaire.Barbara T.
Very quick check in and check out.Richard U.
The Dodge panel van had 2 problems. The warning light indicated "service air bag system" came on the entire rental time. Half way thru the rental the " door open " signal came on despite our re closing all doors twice. Very aggravating!!Tom S.
Great staff. Made everything great. Just wish they woulda came and helped move. My families all ran down today. Thank you again for the service. See you again in couple weeksBRIAN C.
Everybody is very professional, and very nice.Richard N.
Le client n'a pas laissé de commentaire.Patrick O.
Le client n'a pas laissé de commentaire.Christopher H.
Le client n'a pas laissé de commentaire.Ed F.
Le client n'a pas laissé de commentaire.Michael B. N.
Excellent service à la clientèle.rose G.
Le client n'a pas laissé de commentaire.Catherine R.
Le client n'a pas laissé de commentaire.Kevin B.
The associates were engaging, friendly, informative, and great customer service!yolanda D.
Le client n'a pas laissé de commentaire.Amy M.
Quick easy no hassle. All great!Robert S.
Friendly staff. Please promote checking in via the web to keep the lines moving.john B.
Le client n'a pas laissé de commentaire.steven S.
Short staffed on Sun Aug 13 but the two guys working were professional and proficient. They were busting their asses to make sure customers were taken care of. Hard workers!!! Yay to themLASHELLE G.
Le client n'a pas laissé de commentaire.Timothy H.
I would say the only issue -- and it was minor at best - was that they were a little busy when I returned my trailer and the parking lot is awkward, so folks pulling in right off of Hwy K on a busy Saturday afternoon had to actually stop while turning in because they really didn't have anywhere to go with a line in place. Not really an issue to me as I was moving within a minute or so....thank you for the fantastic rental experience!William B.
Diane helped me extend my rental for one more day. She was a life saver!Mark B.
Le client n'a pas laissé de commentaire.Scott H.
Le client n'a pas laissé de commentaire.Timothy H.
Le client n'a pas laissé de commentaire.Dan B.
Le client n'a pas laissé de commentaire.Darren H.
When i returned the van the manager Matt was nice. I was disappointed and the miss communication. When i pick the rental up on Thursday 8/10 at 6:30 pm i did a two day rental. I was told by Jack that the rental would need to be rental sat 8/12 by 1pm. I mentioned that will not be two full days. He assured ne that he will deduct someting off if not credit me a half of day do to me not being able to get my full two day. Me and my husband both asked him if hes sure he will be a to accommodate that. He assured us both that he well be there when we returned the van and dont worry i will be here on sat when you return the van at 1pm. I get to U haul before 1pm on sat 8/12 and Jack wasn't working today Matt the manager was the one to assist me. I told him what i was told on Thursday when i made my reservation. Matt informed me that Jack want not supposed to do that. Not to mention me and my husband are regular costumers. We have a business where we always renting from U haul from, your truck, trailers are van. We had to get another rental for sat to get through our day from another company. We didn't appreciate the iinconvenience and the lie that Jack told us and he wasnt there when we returned the van. It will be greatly appreciated if someone will give me a call back i will like to discuss the unpleasant situation. 314-497-9396CAMILLA S.
Le client n'a pas laissé de commentaire.James G.
Le client n'a pas laissé de commentaire.Tina F.
Hal was great. Super friendly and helpful. I have rented from Uhaul more than a dozen times in the last 10 years and this is far and away the best location!Doug B.
Drop off took ~ 5 minutes, excellent.Brad D.
Very professionalStephen L.
I called several days ahead requesting to ensure the trailer they assign me be looked at prior to pickup as I was traveling 1500 miles round trip. No problem all trailers are checked and locals get more checks. When I got there they tried to give me a trailer with a dented fender normally no issue however the fender had cut the tread below wear markers. The second trailer hadn't been pm'd since March. Where the floor meets the front of the trailer, all the rivets across the front had pulled down through the front wall. To say the least I am very disappointed and wish there was another company that rented a cargo trailer. When I make my final move later this year I will be leaning towards a competitors truck.Ralph B.
Nothing. It was excellent!Dave S.
Le client n'a pas laissé de commentaire.Dean R.
Le client n'a pas laissé de commentaire.David H.
Very smooth experience. Was able to reserve a van the same morning for use that day. Jusr what I neededJASON M.
Charging per mile as well as requiring refilling the gas is redundant and feels like I paid way to much for what I received.James C.
Le client n'a pas laissé de commentaire.Jessica E.
Trailer leaked on the way to drop my daughter at school and was told by emlloyee that thats always possible. It dampened both the mattress and box spring.Sean P.
The truck is old! Wouldn't recommend to rent this again .SON C.
Le client n'a pas laissé de commentaire.SANTO R.
Great U-Haul rental in and out very quickly. Very helpful.Edward C.
Le client n'a pas laissé de commentaire.David R.
Le client n'a pas laissé de commentaire.Andres C.
Le client n'a pas laissé de commentaire.Andy M.
Nothing to improve. It was so simple and quick. Everyone was incredibly helpful and courteous !Mary B.
Le client n'a pas laissé de commentaire.Bridget O.
Le client n'a pas laissé de commentaire.Melissa B.
The service representative that was there was named Hal. Hal was very helpful and save me a lot of effort. I had originally reserved a trailer that would have been too small for what I needed. Hal pointed that out and helped me get into a different trailer. Again, very helpful.Sean M.
Le client n'a pas laissé de commentaire.SHELBY M.
Le client n'a pas laissé de commentaire.TOM M.
It was a lot of white dog hair in the seats when I hopped in. Outside of that it was perfect lolVirtue M.
If you could clear a few of the trucks and trailers from your lot it would greatly improve traffic flow through your business.Mark D.
I was treated with respectShirley H.
Great people to work with I've used twice in the last month and been very pleasedjohn R.
Best U-Haul location EVER! (And I've rented from a few of them.) Easy-in, easy-out.Howard S.
Le client n'a pas laissé de commentaire.JOHN S.
U-Haul has all the equipment that we needed for Moving,budget friendly rental services and also movers help,moving with U-Haul I definitely recommend.Vasantmala K.
Le client n'a pas laissé de commentaire.eric J.
Le client n'a pas laissé de commentaire.Michael L.
Le client n'a pas laissé de commentaire.Rodney A.
Le client n'a pas laissé de commentaire.Michael Y.
Le client n'a pas laissé de commentaire.Trish R.
Nothing to add. Great service!Kimberly H.
It was incredible. I can't come up with any improvements. It's been quite awhile since I've rented a uhaul and it was just so easy to do it this time around. Thank you for the ease of service.David T.
Le client n'a pas laissé de commentaire.Brian W.
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