Évaluations des clients U-Haul Moving & Storage of Orange Park

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Orange Park

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Angel L. le

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The location/ staff was excellent

Rene A. le

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Le client n'a pas laissé de commentaire.

Jeffery R. le

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Awesome general manager.

Timothy D. le

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Make sure the equipment works and does not leak. Handle customer complaints immediately and don't push complaints to someone else. Run your business like you own it.

Neil M. le

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Awesome transaction!!

Michael H. le

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Le client n'a pas laissé de commentaire.

Ray M. le

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Le client n'a pas laissé de commentaire.

crystal B. le

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I selected “no“ for cleanliness above and would otherwise have chosen “yes“ - Overall the interior was tidy; However it could’ve had more attention to detail (i.e., smudges across the side windows & sticky steering wheel).

anthony M. le

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Le client n'a pas laissé de commentaire.

Clarissa H. le

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Le client n'a pas laissé de commentaire.

Christopher M. le

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The customer service was outstanding. The whole experience was the best I've had from any moving company, am very pleased.

Gregory M. le

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In and out service good

Talmadge C. le

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Le client n'a pas laissé de commentaire.

Cortez L. le

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Le client n'a pas laissé de commentaire.

Mike F. le

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Nothing -- great experience. Thanks!

Robert M. le

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Le client n'a pas laissé de commentaire.

Donald H. le

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Le client n'a pas laissé de commentaire.

David C. le

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Don’t need to change anything Thanks

sandra A. le

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Couldn’t do the survey on the app because it did not come up, was hard to get a hold of staff and was still charged for two days after being late about 4 hours because of car problems, not friendly, will not be renting from this location anymore, kept on calling also to make sure trailer was checked in because I didn’t want to get charged more than the daily rate.

Carl B. le

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Nothing special. Quick checkin

Marlene A. le

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Very professional, courteous and dependable service. They were helpful and I was in and out quickly! Will definitely recommend! Thank you.

John C. le

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Le client n'a pas laissé de commentaire.

Lindsay G. le

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Le client n'a pas laissé de commentaire.

RATTANA L. le

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Le client n'a pas laissé de commentaire.

jackie T. le

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Customer service is excellent.

Willie T. le

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All was great and the rental went well. However, I was a bit taken aback when notified two (2) days later that my rental hadn’t been returned. I attribute this perhaps to missed communication among personnel. Otherwise I look forward to renting again next year.

Gina J. le

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Le client n'a pas laissé de commentaire.

wayne K. le

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Hire more help to wait on you

Buck T. le

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The unit we rented was clean but it had engine issues. It took 4.5 gallons of fuel to drive a total of 29 miles. It appeared to have bad miss firings and spit and sputtered quite a bit. Upon the return of the unit I spoke to the manager and he made it right by giving me a credit back that was more than acceptable. He immediately took the truck out of service after finding out about the issue.

Portia F. le

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Quick service and always has service available

christian h. le

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checkin & registration and getting myself into the storage took no time. would use again, 10/10 for service!

Vance M. le

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Le client n'a pas laissé de commentaire.

David T. le

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Le client n'a pas laissé de commentaire.

Scott P. le

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Le client n'a pas laissé de commentaire.

Ella T. le

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N/A

WENDY J. le

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Great storage facility

michael b. le

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Wait time way to long

Shelley F. le

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The main door was locked. I had to enter through the side door having difficulty maneuvering all of my things. I tried contacting the emergency call box but no one responded. Very dissatisfied.

Ramon G. le

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$15.00 with the wording 'Delinquent Fee Stage 1' for a few days overlooked is simply outrageous. We closed the unit and will switch all our moving logistics to Penske or such after so many years.

william h. le

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Always friendly and helpful

james v. le

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Awesome experirnce.

Donald L. le

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Friendly employees. Charles was very helpful.

Zachary M. le

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I had damaged items and things like personal items from grandparents that made blankets for my children, all the way to my dishes having rat urine all over my things. then the insurance didn’t fix it

Kimberly R. le

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The general manager Jonathan went above and beyond to help me as I was going through a difficult time. He and his staff were friendly and understanding!

Donald H. le

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My unit is always block by one of your trucks. I have 24 hrs entrance that I paid for. When I go to my unit I have I ask to have your truck move from in front of my unit.

Sharon m. le

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great place, great people!!!! Good equipment for us.

JAMES S. le

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Staff very freindly but SLOW

kimberly b. le

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The staff was always friendly and helpful.

KIM H. le

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The owner was extremely helpful and his staff friendly. The restroom was as nice as home. I was pleasantly surprised.

Sharon m. le

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Amazing staff!! Good prices&location. Could make loading dock to storage area better. A truck w/ trailer took all of easy spot to load & unload so extra work,time for us. Nice facility.

Carly A. le

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Very helpful

Michael L. le

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great service

larry a. le

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Good customer service friendly

Mike C. le

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j

JAMES S. le

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Clerk was very nice and courteous.

Deborah P. le

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Need more people helping at registers. Other than that, everyone was very helpful. Was able to complete my move smoothly and swiftly.

ANDREW S. le

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The staff was extremely helpful and went above and beyond the to fulfill my needs.

Timika R. le

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Always a great experience!!

Dustin H. le

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Dustin was very helpful and professional with the check out process. Ashlyn helped us when we returned the truck. Very impressed with the service that these 2 provided today!!

Steve K. le

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It was a great experience. No problems with anything.

BASEL H. le

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I lost two mattresses because they had water damage and of course they didn't cover anything for us

shailesh j. le

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Will come back

Brian S. le

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Very happy

Susan C. le

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Everyone was helpful and friendly

MICHAEL S. le

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Great service

Greg s. le

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I have been using this u-haul facility for many years, staff and products are always great!!

BRIAN P. le

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Your GM, Grant I believe, is a class act. Absolute great customer service by him and his team.

Patricia L. le

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I was just disappointed that they ha a water problem,

Brian R. le

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Great service

Don R. le

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Thanks

Mike C. le

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GREAT PEOPLE

Luis A. le

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Great service

STEVE H. le

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Very helpful staff.

Whitney B. le

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I had this reservation for atleast a week or more...no one contacted me advising me the store had a flood a few days prior and had no space available. Lots of change in staff, bad customer service.

steve h. le

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Everything exceeded my expectations.

Leonard T. le

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The place was clean. The service checking out was very slow.

gary w. le

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Great place for you to store your things. Great security and well maintained.

timika r. le

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The staff was always nice and offered to help. The facility was very well maintained and I would recommend it for anyone who needs a storage unit.

Sean J. le

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Great service

steve h. le

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Everything was as good or better than expectations.

jacqueline w. le

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Some of the people at the counter need to get a personality also very understaffed line almost outside to get truck

bryan d. le

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When I upsized my unit the elevator was broken so I had to carry everything down the stairs. The non climate control units are cooler than the climate control. No carts available on move out. Crowded.

Patrick r. le

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This location was very helpful and understanding during our time of need after losing our home to Hurricane Irma. One of the managers even went above and beyond to assist after hours. A+ Service!

Laurie k. le

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Thanks

SUSAN W. le

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There were two employees over the two years I stored my belongings there that stood out in customer service. They were Jonathan Grant and Meagan Miller. The facility and premesis was always clean too.

Enji B. le

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AWESOME STAFF AND MGMT!

Amber P. le

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Move-out was easy and pain free.

kaitlynn B. le

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Everyone was very nice and helpful, I would recommend anyone to your units and services! Thank you guys for being and awesome team! 😃

Sara T. le

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Amazing customer service!

LYN M. le

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This storage facility is very convenient and the employees have always been very helpful.

DOUG B. le

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The staff is great to work with and always willing to answer any questions and help out with any problems. The overhead rolling door was not so easy to operate due to lack of maintenance.

maelynn n. le

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Uhaul was super useful!

Carrie W. le

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Thaks for all you all did.☺☺☺

John P. le

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Nice

Katina K. le

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