Customer Reviews for U-Haul Moving & Storage of Osgood

2 301 évaluations

5200 Veterans Blvd   Fargo, ND 58104
(Intersection of Veterans BLVD & 52nd Ave South)

(701) 492-8900

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 7/4/2022: 7h00 am à 5h00 pm

Services dans cet établissement :

Pour nous contacter

(701) 492-8900

5200 Veterans Blvd
Fargo, ND 58104
(Intersection of Veterans BLVD & 52nd Ave South)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 7/4/2022: 7h00 am à 5h00 pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Le client n'a pas laissé de commentaire.

KAtie L.  |  Premières impressions 
Évaluation :
5

Previous renter left cable lock on door of trailer. Had to cut it off with the help of employee who checked me in.

Lea A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lois T.  |  Premières impressions 
Évaluation :
5

The actual trailer, hookups, and person I interfaced with were great. The overall experience of reserving and confirming showed significant gaps with Uhaul process: 1. Initial “reservation” online was quick and easy. 2. When I called the day prior, my reservation was changed without me knowing it - to pickup in Minneapolis instead of Fargo. Found this out with the text confirmation message. 3. I called again - and got it straightened out. Also found out my online form was a “request” and not an actual reservation. Could have been I missed this in the form - but this seemed misleading. 4. Day of rental - the pickup location changed again, and so I called a 3rd time to make sure where I should go. 5. Upon showing up to get the trailer - the person at the counter only had rentals for “in-town” and not one way. That person said there were notes on the rental from someone I talked with on the phone to rent it to me anyway. So they did - but there were not any dollies (also on my rental from talking with folks on the phone) which could go one way. 6. I ended up buying one moving dolly and it worked. My main take away - Uhaul's coordinating between their main touch points - online, phone, in-store - have work to do. This was not the fault of any one person - but of an overall ownership of the customer experience. Uhaul exposed me to its internal complexity and operational siloes. If I can try another service for a trailer next time - I will be tempted to do it because of the seeming lack of coordination - and that an online order does not guarantee anything.

Ryan P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathaniel O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WTodd H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory O.  |  Expérience générale 
Évaluation :
5

The unit we rented was not wide enough for the queen size bed we had. We needed to move up in size and your staff was very helpful and accommodating. We could not be more impressed by your facility!!

ANTHONY C.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

EVERRETT P.  |  Premières impressions 
Évaluation :
3

You need more people working for sure or what is the point of a pick up time if I have to wait 30mins in line.

Mariah C. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Ronnie N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarah V. 
Évaluation :
5

I had a great experience!! Staff was excellent!!

John K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jolette O. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Elliot B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin F. 
Évaluation :
3

Better efficiency with intake process so I don't have to stand there for 20 minutes scanning my ID

Christian P. 
Évaluation :
5

The man that helped me was great to work with He was super friendly and answered my questions!

Pamela R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jason B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bill M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Moise N. 
Évaluation :
5

None that I can think of.

Doug S. 
Évaluation :
5

Anna was super helpful and informative when picking up the trailer. Kind, friendly, great customer service. I would definitely recommend the location solely based on my experience with Anna.

Ann C. 
Évaluation :
5

We didn't know we would lose our reservation if we didn't show up exactly on time...our fault....but please tell the main Ave store worker he needs to learn how to be nice. No need to yell at someone for something they didn't. A simple explanation would have been better vs a "I am grumpy and hate my job so I'm going to take it out of these people" tone of voice.

Jessica O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFF B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James M. 
Évaluation :
5

Very convenient to my house. Staff was extremely friendly and accommodating. Will recommend.

david W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey E. 
Évaluation :
5

Nothing the lady who unloaded the trailer made it easy and convenient no complaints

Bonnie C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARIN O. 
Évaluation :
5

Both employees that I worked with for this reservation were outstanding; Mohammed and Zena! Top self people and great representatives

JEFF B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DEREK A. 
Évaluation :
3

Sign on the side states “Smooth Ride”, so smooth it knocked a strapped chest freezer out of the straps and onto its back. Was given the truck with the “Engine” light on, truck ran terrible. Very bad experience!!

CYNTHIA D. 
Évaluation :
5

No! The agent was very welcoming and helpful.

Majura S. 
Évaluation :
5

I was very impressed with my experience at this Uhaul location compared to other experiences. I was mostly impressed with the employee Muhammad and his patience while dispatching my truck, answering phone calls, and dealing with computer slowness. Very calm demeanor which I wish more people had. I'll use this location again based on this experience.

Jeremiah B. 
Évaluation :
5

Had problems with using after hours turn-in APP.. The biggest problem is the national customer service line.. an automatic 20 to 30 min wait. she was no help for leaving the trailer by use of APP.. I will use U-Haul again.. Second why do you ask only about the local dealer and nothing on National.. That's where the problem is...

ronald H. 
Évaluation :
5

Anna was AWESOME!! Excellent customer service is such a rarity these days!!

James C. 
Évaluation :
3

I ended up not needing storage but she had to ask manager before I could be refunded so I am waiting for my refund still for that.

Danielle N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michelle D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHAD P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Isaac F. 
Évaluation :
3

Read the fine print

mark R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Todd H. 
Évaluation :
5

Outstanding help you couldn't find better people to do business with. Thanks

RUSSELL R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

chad S. 
Évaluation :
5

Clean the inside of the vehicle. Very dusty whole interior. Needs good cleaning.

Carl S. 
Évaluation :
3

We waited for over 30 minutes to return our uhaul as there was only 1 person working. You would think during the busy times there would be more staff.

Luther K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom K. 
Évaluation :
5

The lady at the counter who checked me in/out was awesome! Very friendly and helpful!

Melissa H. 
Évaluation :
5

On the checkin website i was unable to add a photo. The only option was to take a picture. Had some issues with my reservation but everyone was extremely helpful.

Jeffrey A. 
Évaluation :
5

Easy check in and check out, friendly employees

Thomas K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheryl J. 
Évaluation :
5

If they get the road fixed into the place so darn many bad ass holes

Alan L. 
Évaluation :
3

I waited in line for nearly an hour to get my vehicle. It was a Saturday morning so it was rather full but the gentleman at the front counter seemed to be all alone in the facility and also did not seem to be very experienced so people were coming in faster than he could get them out. Once the manager showed up, things started rolling pretty quickly. My return was relatively painless

Joey S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey S. 
Évaluation :
1

Slow service. I did not get my deposit back. And did not damage anything or return dirty.

Daniel S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark W. 
Évaluation :
4

I felt very bad for Muhammad who was the only one working at the site. I was there just after 7:00 AM and by the time I picked up my rental their were five groups waiting. You need to get more staff on Saturdays especially when that Saturday falls on the last day of the month.

Mark K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bret T. 
Évaluation :
4

The experience was ok. When I arrived to do the return, there was 1 person working and many people in line. He was doing the best he could. I waited 45 minutes to return the rental truck. Many people in line were upset. Additionally, I was told that if I returned the truck with additional fuel I would get a credit on my rental which did not happen. My rental had 1/4 tank when I received it and I returned it with 3/8 tank. Overall the experience was ok but not great. Thank you. Amanda

Amanda C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN L. 
Évaluation :
3

Give a detailed explanation to first time users how to return the uhaul. Possibly go through a safety check. The passenger seatbelt in my uhaul rental would not work properly

Tori L. 
Évaluation :
3

I had a trailer pick-up scheduled for 7:00AM, which is when the store was scheduled to open, no employees showed up until 8:00.

Jason B. 
Évaluation :
4

Our pick up time was 8:00. We arrived a little before 8:00 and were third in line with just one guy at the counter. It was 8:30 before we were hooked up and ready to go. A lady employee arrived around 8:20 to help, which did get us processed faster. But when you have three customers scheduled to pick up at 8:00, I recommend having enough staff to move them through the process faster. The gentleman who helped us was very polite and helpful once we got help. Everything other than the wait was great.

Kent B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AUSTIN K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY J. 
Évaluation :
5

The girl who helped me went out of her way to make sure everything went smooth and easy.

ARDEAN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gail G. 
Évaluation :
4

When we picked the trailer up on Saturday, the gal was there alone. She had to go out to the yard while we stood in the store along with other customers that came in. Two people working would be nice, if you had the staffing for it.

Laura D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sue G. 
Évaluation :
5

The Lady who helped us Anna was super helpful And knew the equipment so well she deserves a shout out

Casey R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul H. 
Évaluation :
2

When I checked in the location was short staffed. The young lady did fine just needed help was very busy. Went to return the trailer, location was supposed to be open at 9 I arrived at 10 no one was there. Did online check out no receipt had to call today to get a copy so I knew it was returned, otherwise the rental went fine.

Calvin A. 
Évaluation :
1

I waited for 40 minutes to pick up my uhaul and the manager was rude when I addressed my wait time.

Kyra A. 
Évaluation :
5

Mohammed was very professional and kind when completing my monthly payment by phone. Very good customer service skills.

Christine J.  |  Premières impressions 
Évaluation :
4

The fuel level in the truck was significantly lower than what I was told. I didn't mention it because there seemed to be only one employee and it was busy. They've always taken good care of me there and they let me rent the truck even though it was already reserved for that afternoon. Which gave me an hour to get it back, I only needed 30 minutes. Worked out for everyone.

Kris K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Al V. 
Évaluation :
1

My appointment to pick up a trailer was at 7AM and no one arrived to open the store until 745AM and I almost missed my move in window at my drop off location. Would strongly recommend staying away from this location if possible.

Zachary S. 
Évaluation :
5

Xavier is a great person to work with! He maintains a great attitude even with a line building up. I was imagining myself working there and what my response would be. To me it would be a thankless job. I would recommend him for your next available promotion! In my opinions he deserves it!

Scott S. 
Évaluation :
5

Excellent service. Very friendly on the phone

John M.  |  Premières impressions 
Évaluation :
5

Again, everyone at this location was friendly and helpful be we first went to the drop off location that was on our contract but turned out it got changed on us without notification from Uhaul so we had to drive to a different location. Uhaul needs to a better job notifying customers of changes like that.

Richard G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie S.  |  Expérience générale 
Évaluation :
5

Had a GREAT experience every time I visit this location. Lots for room!

Glenn H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Oakley R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Yehuda K. 
Évaluation :
3

The rental was only booked for 2-days and I was given an extra day charge for returning it after 3-days even though my confirmation said that up front. I was surprised by the extra day fee - there was extremely poor communication about this excess fee. Very disappointed with Uhaul for effectively hiding these fees.

Ryan E. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Austin B. 
Évaluation :
5

I am always impressed by U-Haul and how it knows its market. They have solutions for problems you don't yet know you have! This particular location seems to always have different people every time we come but they are always pleasant, efficient, and helpful. It's our second home at this point.

Julie K. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

samantha H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tim M. 
Évaluation :
3

This was as confusing experience as I rented a 5x10x10 space. I received an e-mail that my locker number was 2021-23 not realizing this number was two separate 5x5x10 lockers. I initially thought the -23 was the row number not realizing it was locker 2021 AND 2023. I went down to the front desk to confirm which no employees present at the front desk or in the rental office but finally figured it out on my own.

Jason R.  |  Online Move In 
Évaluation :
5

Merci.

Shari P. 
Évaluation :
5

Haven’t yet moved in to my space, but have scoped it out

Nancy G.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LUKE N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARGARET S.  |  Premières impressions 
Évaluation :
5

Girlfriend drove to Jamestown and back with no problems

Gary C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dominic Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James O.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MIchaelle N. 
Évaluation :
3

The Uhaul was not at the correct location. Had to drive across town to pickup and no discount offer for that mistake. Also, did not get pro-rated for half the month storage. Paid for a full month when only occupied for 15 days.

nichole k.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert T. 
Évaluation :
2

Location opened 40 minutes late so I didn't have a the full 6 hors I reserved to use the van. Had to call customer service, who then contacted the manager to open up. Beginning gas guage was 1/8 lower than paperwork showed. So, you can open when advertised, give customers their full reservation time if it's your fault they couldn't get the equipment on time, and mark the fuel level accurately.

Lezlee J. 
Évaluation :
4

My complaint is about the truck. The shocks and suspension were so bad that wilt was 5 hrs of hell driving it getting bounced around. Also, my wife had a family dresser with a mirror. We took the mirror off and packed it in the safest way possible. All the bouncing up and down destroyed it. I paid a pretty large chunk of money for a truck that was a hellosh experience driving.

Markus C. 
Évaluation :
3

Had a reservation to pick up a trailer at 7:00am. No one was there to open the store until 7:40am. I, along with another individual who had a reservation for 7:00am had to wait in our cars for 40 minutes before we were helped.

Ryan T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kent T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mark R. 
Évaluation :
5

Xavier was friendly and informative. I would recommend to friends and family

randy s.  |  Premières impressions 
Évaluation :
3

The drop off location was friendly but not very easy to find.

Robert M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric l.  |  Expérience générale 
Évaluation :
5

Thanks to Xavier Herman for all of your help on a Sunday afternoon while we had so much to move. Greatly Appreciated!

Al H.  |  Premières impressions 
Évaluation :
5

Thanks to Xavier Herman for all of help that was given, we GREATLY appreciated it.

Al H.  |  Expérience générale 
Évaluation :
5

I believe it's still possible that staffing any business is a challenge in the waning pandemic era … but it was evident that your staff wears many hats and is spread thin in the process … This location has very hard working staff kinetically working with the ebb and flow of business … and even though I had to wait a bit to complete my check out and check in processes … I was grateful for their hard work !

Jeff K. 
Évaluation :
5

Xavier was very friendly and helpful. It was a very good experience!

Shannon H.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ryan J. 
Évaluation :
5

Fill all your trucks to full tank so you can tel your customer to just bring it back full instead of trying to figure 3/8 of a tank like we had to deal with

dillon M. 
Évaluation :
3

The store did not open on time and was understaffed.

Michael H. 
Évaluation :
2

The worker caused damage to my vehicle when attempting to attach the trailer. She forgot to tighten the latch so the hitch popped off the ball when the vehicle was being driven onto trailer, and hitch rammed into the rear of my car. I'm hoping for insurance information so I can fix.

Jared H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIMBERLY D. 
Évaluation :
5

This site is awesome. Amazingly clean and staff was very helpful. I will recommend and use again with no hesitation!!

Todd S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason J.  |  Expérience générale 
Évaluation :
3

When I went to move into this unit, the door was partially frozen but I was able to open it. I unloaded my vehicle and then realized that the door would not close due to ice. I asked for help at the office and the lady was very nice and we chipped at the ice for 20 minutes with no luck. She then moved me to an inside unit.

Renee S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerald G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rusty E.  |  Expérience générale 
Évaluation :
5

Jesse was quick and got me what I needed for my move, thanks again!

Alexis H.  |  Premières impressions 
Évaluation :
5

Happy to work with you!

Guillaume P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brent k.  |  Expérience générale 
Évaluation :
5

Great customer service! Friendly kind welcoming!

alice t.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RANDY H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Travis J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

April W.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

arnold b.  |  Premières impressions 
Évaluation :
5

Clean, convenient and secure storage facility. Helpful and courteous staff. Excellent and well-maintained. 5 Stars all around! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

SYLVIA K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Al H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James U.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miguel S.  |  Expérience générale 
Évaluation :
5

Only due to the staff member on the day of check is why I give high marks. Approximately a month earlier I made my reservation for a ground level 10x10 unit and it somehow wasn't available on day of check-IN

Mark G.  |  Premières impressions 
Évaluation :
5

This facility was very clean and the previous manager(Bret) was awesome. I did my business there because of Bret and his employees. I am sad to see has has left and is one of the reasons I moved out when I did. I have not heard anything good about the new manager

gregory h.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter K.  |  Expérience générale 
Évaluation :
5

The storage facility is great. Feels very secure well kept and employees are very helpful and Great to work with. Just one question: I paid for a full month but did not stay that long can I expect any kind of a refund????

Carl S.  |  Expérience générale 
Évaluation :
5

Great gal that checked me in.

Larry M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mary l.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve H.  |  Expérience générale 
Évaluation :
5

Very professional employees. Manager was very friendly and helpful. Great personality.

Carl S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lawrence H.  |  Expérience générale 
Évaluation :
5

The person who handled the pickup of the truck and reservation of the storage unit was extremely helpful and patient. He was alone but showed considerable patients with everyone with a smile.

Peter K.  |  Premières impressions 
Évaluation :
3

The main door has some issue to put my code to get in. The staff came to help me put the code and it still did not work. Had to run to the side door to put the code to check in. I changed a storage unit from an outside one to an inside climate control one. When I checked out the outside one, they deleted my both units. But when they added me the inside climate control one, the Asian lady asked me to pay again for the mistake her coworker did. And she told me because it was not done by her and by her coworker. She could not do it and had to charge me.

YE Y.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEREMY A.  |  Premières impressions 
Évaluation :
5

Owner was extremely helpful and quickly took care of a drop off misunderstanding. Very nice facility.

DANIEL S.  |  Premières impressions 
Évaluation :
5

The staff is friendly and helpful and the facility is very nice and clean and easy to unload with the nice loading dock

george t.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebecca A.  |  Premières impressions 
Évaluation :
5

I wish that the access is pass 10 pm. Otherwise everything is great.

richard k.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony C.  |  Premières impressions 
Évaluation :
5

The crew here has always been friendly and helpful.

Lynn S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ray C.  |  Expérience générale 
Évaluation :
4

Truck was not available at the place we were told so had to drive to another U haul. So that was not as convenient. Then we were not told that we had to pay for miles when we rented it.

janet m.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RODNEY R.  |  Expérience générale 
Évaluation :
5

I really appreciated how quickly I was able to get everything set up and the person who helped me was very relaxed which helped me relax as well.

janell s.  |  Premières impressions 
Évaluation :
5

Bret and Jake are awesome workers! Was happy to see them whenever I went in!!

Christen C.  |  Expérience générale 
Évaluation :
4

All was really good but the price just got to feel like too much for a 10x10 space

James M.  |  Expérience générale 
Évaluation :
5

Clean with great experience.

STANLEY MICHELE L.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jamey R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert S.  |  Expérience générale 
Évaluation :
5

Very nice experience. Building is very well done.

Joe S.  |  Expérience générale 
Évaluation :
5

All good and very accommodating.

Roland g.  |  Expérience générale 
Évaluation :
5

Clean & well lit

LINDA Z.  |  Expérience générale 
Évaluation :
5

Very good experience just noticed alot of spiders! Will be back in the future!

Blaine F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KODY C.  |  Expérience générale 
Évaluation :
3

I have asked since early June to have 2 vehicles spaces checked on in the back area since it is extremely hard to park in our spot due to vehicles sticking WAY beyond their spot and over the lines into our spot. Each time, the staff just says that they can't reach the customer. Well, if the customer is not following the rules that UHaul posts, then have them towed in order to meet your own rules and expectations. Sounds like no one wants to take action, just take the money and move on. This location is very convenient for us but the frustrations out weigh that.

Christine A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

chelsey n.  |  Expérience générale 
Évaluation :
5

Very friendly

Linda L.  |  Expérience générale 
Évaluation :
5

Great place and staff.

STANLEY MICHELE L.  |  Premières impressions 
Évaluation :
5

Always great service

Linda O.  |  Online Move In 
Évaluation :
3

The outside storage area is not well organized, with parking spots overloaded, which made it hard to get my boat in and out of the place. I decided the hassle to maneuver is not worth it and found storage elsewhere.

Gabriel K.  |  Expérience générale 
Évaluation :
5

Thanks for all your help, very accommodating and safe and helpful

Michael B.  |  Expérience générale 
Évaluation :
4

I like the loading and unloading dock the best.

Jamey R.  |  Premières impressions 
Évaluation :
5

Very nice facility. Easy access to storage unit.

Joe S.  |  Premières impressions 
Évaluation :
5

The staff was very friendly and helpful. We were able to get a storage unit rented in a short period of time and moving in was very easy at this facility

george t.  |  Premières impressions 
Évaluation :
5

Very pleased

Linda L.  |  Premières impressions 
Évaluation :
3

It was ok just perfect for what I needed it for

Bryan B.  |  Expérience générale 
Évaluation :
2

Two biggest complaints 1. The price was raised arbitrarily 2. The unit was extremely dusty

david h.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RENAE S.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

david t.  |  Expérience générale 
Évaluation :
5

Bret is super nice & definitely goes above and beyond to help, explain & answer any & all questions all the while making the process very laid back and hospitable!

Stacie F.  |  Premières impressions 
Évaluation :
5

Bret was great to work with and the rest of the staff was always helpful.

PATRICK G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theresa M.  |  Premières impressions 
Évaluation :
5

Uhaul was fine, The Uhaul movers Leo Dempsey came to our house and criticized us for having cat hair in the couch and said it was disgusting. He stayed on his phone, was lazy and complained and wanted us to rent another uhaul for the next day at around 12:30 pm he just started with his 3 guys at 8:20, his 4th guy left early in the afternoon and he wanted to charge us for 12 hours and 4 guys. They took long breaks and an hour and a half lunch that they wanted to be paid 200 per hour for 11 They wanted to put all the boxes in garage. My wife was there for most of this and the one guy said he was going to sue her and said his back was hurting. The guy that left early kept asking my wife to give her my daughters guitar amplifier. I was there for some of it and I have to say that it was a very bad experience. $1 800 for the day. I probably won't use Uhaul movers ever again. My wife wanted to add that they complained about having to go up and down stairs.

Jeff L.  |  Premières impressions 
Évaluation :
5

We have used a lot of storage units over the years and this one is hands down the best! We have recommended to friends and family who have also used it. They are helpful, the storage facility is always clean and we don't worry about break ins as it is very secure. The carts they supply are an extra bonus and so helpful in transporting your items to the units.

Candy R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dwight Carmen O.  |  Expérience générale 
Évaluation :
5

Could stay open longer

todd n.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron T.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kalyn V.  |  Expérience générale 
Évaluation :
5

A good place to rent.. Very understanding and helping ppeople.

LEE T.  |  Premières impressions 
Évaluation :
5

Great staff and customer service. Thanks

Brandon L.  |  Expérience générale 
Évaluation :
5

We were with this u-Haul for 4 months storing our entire house. At the end, Brett and team were super understanding and helpful. I definitely recommend them and this location is also so convenient!

BETH R.  |  Expérience générale 
Évaluation :
5

Bret was awesome and available. He also replied back very quickly to emails. Thank you!!

Harold L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kory n.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mickey H.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joan F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Craig L.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Holly C.  |  Premières impressions 
Évaluation :
1

First they didn't have the truck I have reservation for then they charge me for extra gas saying I didn't return the truck with same amount of the gas . When I go to store directly to ask for extra charge stuff and the manager was rude .Store at Fargo North Dakota

ARDIN I.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

amanda b.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Saraya D.  |  Premières impressions 
Évaluation :
5

The staff was very friendly and very helpful, I would recommend this place to anyone!

Amanda C.  |  Expérience générale 
Évaluation :
5

The people here was very kind and helpful would totally recommend to all.

cassie j.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mariyah E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KYLE N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christy I.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melvin E.  |  Expérience générale 
Évaluation :
5

Professional, friendly, and knowledgeable staff

Sanku M.  |  Online Move In 
Évaluation :
3

Le client n'a pas laissé de commentaire.

alex e.  |  Expérience générale 
Évaluation :
5

The person at the front desk was named Brett. He did an absolutely fantastic job. Explain things when I didn't understand something. He was a class act and very knowledgeable.

Mark J.  |  Premières impressions 
Évaluation :
5

Very friendly and helpful. The manager was excellent! I would highly recommend.

Lawrence H.  |  Premières impressions 
Évaluation :
5

Have rented the unit for 11 years & have never had any problems. We would rent there again if we need to!

JONATHAN A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEXSTAR C.  |  Expérience générale 
Évaluation :
3

Should get money back when leave unit early