Customer Reviews for U-Haul Moving & Storage of Palmer

818 évaluations

650 S Cobb St   Palmer, AK 99645

(907) 745-2200

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(907) 745-2200

650 S Cobb St
Palmer, AK 99645

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathan B. 
Évaluation :
2

Staff had very poor communication skills.

Jamie G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen D. 
Évaluation :
5

The two people working tonight were extremely courteous and friendly. Merci.

paula B. 
Évaluation :
5

I was helped quickly and several concerns dealt with before appointment. All was good with the truck! Very easy transaction. Merci.

Barbara D. 
Évaluation :
5

Amazing customer service

Karen Q.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lance h.  |  Expérience générale 
Évaluation :
5

Not sure how much more to improve. I've rented from here a few times and have never had an issue. The wait time may vary depending on the amount of staff on hand. Really only had to wait ten minutes this last time for pickup as only one person was running the uhaul side. Everyone I've encountered/staff has been friendly and professional. Overall from pick up to drop off has been a breeze.

Brady B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anne B. 
Évaluation :
5

Great customer service, fast service. Clean and convenient storage facility.

Sarah V.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jay M. 
Évaluation :
4

The service was good, reservations had a dolly but no dolly in the truck. It was ok, had enough warm bodies on my end to get the stuff moved. The Uhaul truck had some serious misfiring issues with the engine to the point I needed to drive very slow. Didn't want to mess the truck up. Other than that, it was pretty good

David S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Patricia K. 
Évaluation :
5

The ubox container was exactly what I needed to ship my house hold goods. The size was perfect for what I needed and the price was the most cost efficient for the size I shipped. I highly recommend using a uhaul ubox if you are shipping a smaller amount of things. I believe it can contain a weight up to 2000 lbs. Perfect for about 1 to 2 rooms worth. It's nice because you can go pick up the ubox and take it home to pack, and then take it back to the uhaul store to ship it out. They are very flexible on times needed to pack your ubox. You can also load the ubox on site if you chose. Self-delivery is free. If you chose to have them deliver the ubox to your house it's a small charge, and they can also come pick it up if you don't have a means to self-deliver. So far I've used uhaul ubox twice, and I've never had any issues. All my goods were undamaged and I used my own locks and didn't have to worry about losing any items. Both of my uboxes were delivered on time, from Montana to Alaska, and from Seattle to Alaska. Other companies charged quite a bit more. Thanks Uhaul!

Jacalynn P. 
Évaluation :
5

Best Uhaul customer service I've ever received. I ended up in a pinch and they went above and beyond to help me out. I will be highly recommending this place to others.

Benjamin C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James D. 
Évaluation :
5

The people are friendly And are great customer service is the best

Charles L. 
Évaluation :
5

Staff pleasant and helpful. A little more specificity as to overnight procedures but overall a great experience.

Rose S. 
Évaluation :
4

The online application check in didn't work and was brutal. Four times I sent photos of my license . Thank goodness for real live human employees to assist and they were great!!

John A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John L. 
Évaluation :
5

Fast and easy check in, super nice, clean facility!

David S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John L. 
Évaluation :
2

We made two reservations online, and neither of them was in your system when we came in, despite giving you the confirmation number we received in the confirmation emails we received. We had to make another reservation with the staff in person. As for the storage unit - we made a reservation for an 8x10x9 unit for our 2-bedroom home. We didn't start loading our household goods into the unit immediately and instead sent our teenage son to drop off boxes one at a time. I came to the unit to unload some of the things my son had dropped off in the unit and discovered that the unit we had been renting for the last couple of months was quite smaller than the unit we had reserved, and we had been overcharged the entire time. The staff helped refund the overcharge and helped to rent us a truck for our move. We were happy that everything had been fixed and had nothing but nice things to say, despite all that had already gone wrong - the staff was nice about correcting the errors. We've been in our new home for two weeks, and I have received overdue notices from U-haul on four occasions stating that I owe overdue rent and new fees for non-payment. Today I received one that charges additional fees for liens and late fees - all of this on an account that was closed a week before the notice was even printed and sent out. I have called on two occasions to ask that these notices stop being sent, yet they continue. These overdue notices are being sent to my sister's house as well, making it look like I haven't paid a debt I owe. I owe no debt to U-Haul. Now, the continual sending of these notices makes it so l must explain to my sister and her family the incompetence of the systems and employees at U-Haul, from the failed reservations to the overcharging for rooms that are so small the staff doesn't even recognize the size, to the continual billing of rent and fees to a customer who closed out their account and paid in full weeks prior. The continual threatening bills have soured an experience that, while already comically full of failure on the part of U-Haul, wasn't so bad that we wouldn't recommend it. The repeated requests to have these bills stop being sent out and the negative nature of what continues to be sent put a spotlight on the entirety of the customer service, which is sorely lacking. Please stop sending me any bills or marketing material. My account with U-Haul is closed, and I would like to keep it that way.

Kathryn M.  |  Expérience générale 
Évaluation :
5

Le service à la clientèle était génial. I would use this uhaul again. Merci.

Mark E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

trish G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald K. 
Évaluation :
4

Michelle was very knowledgeable and helpful

jason s.  |  Premières impressions 
Évaluation :
3

It was rude to call us and demand we return the trailer before our scheduled drop off time. We didn't get to finish our move

scott P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kurt S.  |  Expérience générale 
Évaluation :
5

This is the first time I have used a storage facility. The staff were exceptional in helping me select a unit and teaching me how to access it. I was so relieved by the help and kindness shown to me. It was an excellent positive experience! Thank you so much!

Candace A.  |  Premières impressions 
Évaluation :
4

Computers seem to be slow at this location.

Maggie O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Petra J. 
Évaluation :
5

I feel comfortable and confident using Uhaul storage units. Excellent units and facilities, even better people

Caleb F.  |  Premières impressions 
Évaluation :
5

Good customer service. Rett was very helpful.

Michael H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tracy A. 
Évaluation :
5

Fast and easy process

Karen Q.  |  Premières impressions 
Évaluation :
5

The only complain I have is, the storage over the cab (the mothers nest I think is what it's called) was leaking and got all of our things that we had stored up there soaked, and ruined boxes and some of the items in those boxes. No apology from the employee or offer to make it right, only that it's hard to test them for leaks. All in all, it got my things from point A to point B, so that's good 酪

Michael T. 
Évaluation :
2

My initial impression when I reserved the truck and car hauler was good, very informative and helpful. Because of my location, I did not have the ability to park the trailer on the street in order to load the 26ft. truck. My plan was to load my car on the trailer at your facility and park it there until I drove the truck 20 miles south and return next day going north and pick up the car. I was told that would not be a problem. On the day of pick up a different attendant said it could not be done and I would have to load it up next morning on my return. When I picked up the truck it had not been cleaned, the windows were covered in dead bugs and mud from the previous client's trip through Canada. I couldn't wait to change trucks because I had 2 men coming to load my truck, so I took it and planned to clean it next morning before I left. As my manner is, I checked the fluids before embarking on a 5k mile trip, and found it needed a qrt of oil. I would have the U Haul staff take care of it. When I arrived at the facility they had no oil and someone went to a gas station to buy some This delayed me for over an hour and and I still needed to load the car. I forgot to mention that the check engine light came on during my 20 mile drive that morning. The lady dealing with me hooked up her handheld diagnostic and scrolled down through it and said it was okay and canceled the warning, I asked her why it came on and she said it was not critical to the engine and it would be fine. Easy for you to say, I'm driving the truck through northern Canada She told me the truck arrived back the day before I picked it up, and since it had the least amount of miles she would give me it and when I mentioned having to clean the windows and check the oil, she told me it was checked out before I got it,??? I drove about 150 miles and the check engine light came on, whilst dealing with the bad road conditions I now had this to deal with. I literally was in the middle of nowhere and no facility nearby. Long story short I called your help line in Watson Lake B C and she was great. In 2 hours we had a mechanic arrive which up there is amazing, he was able to inform me the issue was with the sensor on the catalytic converter and would not be a problem for the engine, I was good to go. That was a great relief for me, he checked the fluids and did a walk around confirming all was good, he was very professional. After that the journey was much better and I was very impressed with the truck.

Ron B. 
Évaluation :
5

Aucun

Jeffrey C.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jacqueline M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan M. 
Évaluation :
5

Great experience here

scott P. 
Évaluation :
5

The Chevy 150 truck was a dream to drive, very comfortable and fuel economy was great

Flora D. 
Évaluation :
5

What I love me the most was the customer service. The staff was SO POLITE, very friendly, and helpful. Thank you all for everything.

Rosemary M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Walter B. 
Évaluation :
4

Running a debit card through the system was very difficult. Also, since he wanted to start in the middle of the month and conclude at the end of the month, didn't seem like the system could handle that information

Grant O.  |  Premières impressions 
Évaluation :
5

This is the BEST UHaul Service I have found !

Fredericka E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeri D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fredericka E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FORREST C.  |  Premières impressions 
Évaluation :
5

Clean, easy access, secure. Excellent storage facility. Je la recommande fortement.

Heather K.  |  Expérience générale 
Évaluation :
5

The staff at the Palmer facility is amazing! They are friendly, informative and helpful. I would definitely recommend this location to everyone! They made a stressful situation very pleasant.

Bri H.  |  Premières impressions 
Évaluation :
5

Truck was utter JUNK. Leaking oil to the point it was fuming the cab, misfiring, raw gas fumes from exhaust, 3 mpg!, windshield wash inop, reverse lights inop, brakes metal to metal grinding and very weak, ramp mount broken, paint faded and cab roof rusty. An embarrassment to drive, especially when it cost me over $800 between rental and fuel! Reported to local office, they agreed it was worn out junk, but were forced by corporate to keep renting it.

Nathan D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathaniel L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric N.  |  Expérience générale 
Évaluation :
5

I am only leaving because I bought a house and I can store all of my stuff in my house.

Brianne W.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

le L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rex A. 
Évaluation :
5

Seem less process

Molly G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

glen R. 
Évaluation :
5

The staff were very friendly and help with my moving and storage needs. Everything went very smooth and your staff took the extra time to find the right unit that fit my needs. Thank you for such a nice experience.

Tina C.  |  Premières impressions 
Évaluation :
5

So easy to pick up and drop off.

Stacey L. 
Évaluation :
5

Everything was great but the computers seemed to be very slow and that took a while even though I did the online pick up . The staff was very knowledgeable and thorough.

Megan M. 
Évaluation :
5

N/A overall satisfied with the service I receive there all the time.

April A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Devin D. 
Évaluation :
5

Michelle (manager) and Amanda were whom we saw most often. Both are extremely helpful and friendly, displaying empathy for our moving challenges, and accommodated us as much as possible. I would absolutely recommend this facility and its staff. They made an awful experience a bit easier to endure. Thank you!!!

Kristine H.  |  Expérience générale 
Évaluation :
5

Awesome customer service, really pleased with all the help I received.

Elizabeth W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chandra L.  |  Premières impressions 
Évaluation :
5

The staff is VERY friendly, knowledgeable and fast. No matter what time we have been there to pick up or drop off they are the same

Samuel M. 
Évaluation :
5

This location offers much better customer service than the one in central Anchorage.

Meagan W. 
Évaluation :
5

Same here. It's hard to give feedback for improvement when you can't think of anything to improve. :-)

MICHAEL M. 
Évaluation :
2

Trailer I rented Monday was not clean and when I cleaned it to return it I found 12 finishing nails in the seams. The 20' van I rented 6/17 was better, but when I returned it on 6/19 I was informed I had one more day and when I rented it I was told to have it dropped off within 48 hours.

Chad M. 
Évaluation :
5

Great service and great employees. Thank you!

JEFF T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LLOYD F. 
Évaluation :
1

Unprofessional, rude, and unorganized

DANIEL G. 
Évaluation :
5

Be sure to tell the renter that the truck transmission defaults to tow and haul.

Richard K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary S.  |  Expérience générale 
Évaluation :
5

Very friendly staff checked me in right away!

FERNAND D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra H. 
Évaluation :
5

Manager Michelle is amazing! The only negative is another young female employee said she wouldn't charge us for a 2nd day, after we experienced several complications but we were indeed charged after all.

Kristine H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Melissa D. 
Évaluation :
5

Not much....had no issues...

Jewell B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Raymond S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dustin C. 
Évaluation :
5

The staff at this location not only help extend my time but they made sure I was taken care of at the end of my rental. Thank you for being so awesome!

Lupe M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

debra B. 
Évaluation :
5

The ashtray on the truck was dirty with ash. Was the only thing. I don't smoke so the smell was there.

Christina S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa H. 
Évaluation :
5

This is the best U-Haul location and experience in my lifetime of renting trailers and Moving Trucks!

Carl N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dean M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith Z. 
Évaluation :
5

Always a giid place to rent!!! Cobb St. in Palmer!!! Employees and Manager Bob are the Best!??

Rodalyn R. 
Évaluation :
5

I could not have asked for a better place to do business with.

Lonny B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Camolleah R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHELLE H. 
Évaluation :
5

Always have had a great experience at the Palmer Ak. Location! They rock!!

Wes H. 
Évaluation :
5

Excellent service à la clientèle.

Noel C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jill V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ashlie B. 
Évaluation :
5

Rented a pickup to haul tree debris from the last big wind storm. Everything from the rental transaction at the counter to the use of the truck was just as needed and thanks Fred for your sharing your bright personality. -dan

Dan S. 
Évaluation :
5

Everything was Great .

Don M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ryan M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

pierre B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phoenyx C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nele P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randi I. 
Évaluation :
5

Totally different experience from the location in Fairbanks. Very pleasant and helpful.

Donald A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSHUA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sean L. 
Évaluation :
5

Customer service at Palmer is amazing. Fred, Alona and Michelle made it awesome! Love my hometown team.

Sandra H. 
Évaluation :
3

Would not recommend uhaul

Robert P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eric M. 
Évaluation :
5

All good at this place.

gene W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nick K. 
Évaluation :
5

Good folks at Palmer location!!

ELLEN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danielle D.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brandyn H.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Matt D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amber W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHIE MARIE H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine O.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steve C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James L.  |  Expérience générale 
Évaluation :
5

The gentleman that assisted my husband and I was informative and very thorough. I can't remember his name but he did an excellent job with customer service. I would definitely recommend UHaul in Palmer, AK.

angie p.  |  Premières impressions 
Évaluation :
5

5 stars hands down!!! The most friendly staff and most amazing customer service for both uhaul rental and storage rental!!!! They make you feel like family!!! I can't thank them enough for all of their help!!!

Tiffany O.  |  Premières impressions 
Évaluation :
5

Customer service is stellar. Each individual work as a team!

Sandra H.  |  Premières impressions 
Évaluation :
5

Staff very helpful. Showed us locker choices.

laura g.  |  Premières impressions 
Évaluation :
5

I had an excellent experience doing business with you guys. Thanks for being awesome!

Heather R.  |  Expérience générale 
Évaluation :
5

I started renting right after a major storm with a lot of damage to the area. Even with damage the buildings were secure, dry, safe and the staff was incredible, never making you feel rushed or showing their stress for getting their building back to rights. Will highly recommend storage here, especially as it is spotlessly clean and will go back if needing storage again.

Candida O.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joyce S.  |  Expérience générale 
Évaluation :
5

Out standing service. I love our Palmer Alaska U-Haul!!!!

Donna P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kay W.  |  Expérience générale 
Évaluation :
5

Exceptionally friendly and accommodating!

Cecelia S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melva U.  |  Premières impressions 
Évaluation :
5

This is the best place to store your stuff!! LOVE the convenience of getting in out of the weather to unload my stuff and especially the control temperature storage!

Cynthia o.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jeff s.  |  Premières impressions 
Évaluation :
5

Staff are GREAT!!!!!!!!!!

Eileen F.  |  Premières impressions 
Évaluation :
4

Sizing of the storage units was inconsistent, but your staff was excellent and the facility immaculate.

Cheryl S.  |  Premières impressions 
Évaluation :
5

The only issue was I first reserved a Box and it got complicated trying to get it confirmed. Got a call from Anchorage saying I had to call the Palmer UHAUL and confirm when I tried I got pasted around to 4 different people. So I asked if I can just get a storage instead and every thing from then on went great.

Debra C.  |  Premières impressions 
Évaluation :
5

Thank you and hope you all have a Happy Thanksgiving!

Mary-Lou G.  |  Expérience générale 
Évaluation :
5

Staff was very helpful and pleasant to work with. Would highly recommend them.

Frances F.  |  Expérience générale 
Évaluation :
5

Love this storage facility!!! Thank you!!

Linda L.  |  Expérience générale 
Évaluation :
3

Expensive. Small.

Carley E.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shane W.  |  Premières impressions 
Évaluation :
5

Our move in experience was excellent! The facility is clean and well-maintained and we loved the loading bay that allowed us to easily move items into our unit. Will definitely recommend this location to friends/family who need storage!

Danielle D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lonny B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jed H.  |  Premières impressions 
Évaluation :
5

It was a great over all experience to be able to access our stored goods in any kind of weather !!!

MARK N.  |  Expérience générale 
Évaluation :
5

Rod and Alora were super helpful and knowledgeable. We rented a truck and storage unit and at first I tried to do it online but it kept glitching, and giving me error messages. We went in person the next day and the whole process was seamless. Also, love that you have example units available to look at to help decide what size space you need.

Tiffany R.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

chuck w.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Douglas H.  |  Expérience générale 
Évaluation :
4

The customer service was excellent, the system they are working with could use some serious upgrades.

Michael L.  |  Premières impressions 
Évaluation :
5

I needed to get a storage unit and decided to go with uhaul as they were conveniently located and I could access it anytime and it was secure I didn't have to worry about a thing. This place was great with friendly helpful employees

Sarah S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tonya P.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steven J.  |  Premières impressions 
Évaluation :
5

I always try you out first before ever considering anyone else. I love the Palmer Alaska facility and highly recommend it to anyone

Kimberley L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY S.  |  Premières impressions 
Évaluation :
5

My family i was always to check on are things an everything was safe and sound, a good system they have. There times we had to ask questions, staff was always ready to help. Thank you for the security of the key cards an that wonderful alarm that went off everytime someone opened there storage unit, got annoying but hey it works.

Melaney M.  |  Expérience générale 
Évaluation :
5

Best moving & storage in South CentralAlaska

Scott L.  |  Expérience générale 
Évaluation :
4

So far it's been great..

Melissa H.  |  Premières impressions 
Évaluation :
5

Hey, Palmer, We Found The Most Excellent Storage in Our Area. A Big Blessing to All in our Beautiful Palmer Community. Signed, Sealed and Delivered By our Most Excellent Mayor Edna De Vries back in Circa 2018. Stay Warm and Safe. Keep your Possesions in Great Condition .. Heated and Secure.沈✌️

Mary M.  |  Expérience générale 
Évaluation :
5

Everyone is so friendly, helpful and kind! I love this place!

Cindy R.  |  Premières impressions 
Évaluation :
5

My only concern was that there are no lights in the storage rooms themselves. This mad it a little challenging since I had to use the flashlight on my phone as I got towards the back of my unit. Other than that it was great. Merci.

Dale A.  |  Expérience générale 
Évaluation :
4

Merci

Kenneth C.  |  Expérience générale 
Évaluation :
5

The staff was very helpful and accommodating

Renate D.  |  Online Move In 
Évaluation :
3

The U haul computer system seemed a bit clunky from what I overheard from the employees. The were units that seemed to be available on paper but could not be found on the computer system. We eventually settled on a unit that was available to rent after some time. I really appreciate the help from U haul but feel that the employees need more advanced computer system and proper training.

herbey l.  |  Premières impressions 
Évaluation :
5

Professional, clean facilities, fast and easy access. Thank you for everything.

Brandon B.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUSAN N.  |  Premières impressions 
Évaluation :
5

Very clean, alot of space and very friendly customer service.

Myrtis G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cheyenne c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lisa g.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steve W.  |  Premières impressions 
Évaluation :
4

The women (i think she was the supervisor) and guy who was in training were very kind and helpful! However, the other guy was pretty rude and had a "know it all" attitude.

Tarah S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua F.  |  Premières impressions 
Évaluation :
5

Front desk people were extremely helpful and friendly

Jeremy P.  |  Premières impressions 
Évaluation :
5

Good service at every u haul dealer we've been to.

Kay W.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Heather F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kerissa B.  |  Expérience générale 
Évaluation :
5

Everyone at this location was very friendly, helpful and excellent service! Merci!

Lori E.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sara H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alice J.  |  Expérience générale 
Évaluation :
4

None at this time

Kenneth C.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Zachary B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kyle D.  |  Online Move In 
Évaluation :
5

Folks are nice and went above and beyond to help.

IRINA M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHNATHAN J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kathleen g.  |  Expérience générale 
Évaluation :
5

The ladies who helped me, did a great job. We had some technical and location issues, as the Map and storage units are mislabeled, but they pulled through and made every right and perfect.

STEVEN B.  |  Premières impressions 
Évaluation :
5

The two ladies that were on shift and got me checked in were great. Very personable and fun, got a tour of the facility and some tips/tricks on things based on their experience. I've rented and made purchases from the office many times since you opened and those two were the best employees I've met across all those times.

Jared W.  |  Premières impressions 
Évaluation :
5

Everybody was extremely helpful loved the climate control for the area we’re in between rain snow cold it was nice when I had to take things in and out to be able to do it inside and when I moved out renting a truck and being able to load it in a Well lit and warm space was great at the time I moved it was near 0° outside

JACK K.  |  Expérience générale 
Évaluation :
5

Great staff and beautiful building! Love the carts and elevator. Love the efficient lighting too.

Linda L.  |  Premières impressions 
Évaluation :
5

Fantastic people and staff!!

susan p.  |  Premières impressions 
Évaluation :
5

The facility was exceptional. The staff was very helpful, friendly, and were service-focused. Great experience and I highly recommend Palmer Uhaul to anybody that has moving needs.

David M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeremy W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marlene E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kyla N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Myrtis G.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stephanie L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas L.  |  Online Move In 
Évaluation :
5

Le personnel était amical et serviable. Will use again if I need storage in the future.

Andrea D.  |  Expérience générale 
Évaluation :
5

I appreciate the excellent customer service.

Travis R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lexie S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dale s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer M.  |  Premières impressions 
Évaluation :
4

Would have liked the storage units accessible later. The office said the hour were changing to later a night.

Greg P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kcie O.  |  Premières impressions 
Évaluation :
5

Having to move during the crazy times of Covid19. I was grateful to have access to U-Haul services.

Amber W.  |  Expérience générale 
Évaluation :
3

When I ask about extra insurance I wasn't told that I needed to buy it before I put my things in storage, but other then that the service was great:)

Joyce M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lance h.  |  Premières impressions 
Évaluation :
5

Very helpful

George J.  |  Premières impressions 
Évaluation :
5

You guys are amazing and so friendly

Stephanie N.  |  Premières impressions 
Évaluation :