Le client n'a pas laissé de commentaire.Devin D.
Customer Reviews for U-Haul Moving & Storage of Palmer
Pour nous contacter
Palmer, AK 99645
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 7/4/2022: 7h00 am à 5h00 pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Michelle (manager) and Amanda were whom we saw most often. Both are extremely helpful and friendly, displaying empathy for our moving challenges, and accommodated us as much as possible. I would absolutely recommend this facility and its staff. They made an awful experience a bit easier to endure. Thank you!!!Kristine H. | Expérience générale
Awesome customer service, really pleased with all the help I received.Elizabeth W.
Le client n'a pas laissé de commentaire.Chandra L. | Premières impressions
The staff is VERY friendly, knowledgeable and fast. No matter what time we have been there to pick up or drop off they are the sameSamuel M.
This location offers much better customer service than the one in central Anchorage.Meagan W.
Same here. It's hard to give feedback for improvement when you can't think of anything to improve. :-)MICHAEL M.
Trailer I rented Monday was not clean and when I cleaned it to return it I found 12 finishing nails in the seams. The 20' van I rented 6/17 was better, but when I returned it on 6/19 I was informed I had one more day and when I rented it I was told to have it dropped off within 48 hours.Chad M.
Great service and great employees. Thank you!JEFF T.
Le client n'a pas laissé de commentaire.LLOYD F.
Unprofessional, rude, and unorganizedDANIEL G.
Be sure to tell the renter that the truck transmission defaults to tow and haul.Richard K.
Le client n'a pas laissé de commentaire.Mary S. | Expérience générale
Very friendly staff checked me in right away!FERNAND D. | Premières impressions
Le client n'a pas laissé de commentaire.Sandra H.
Manager Michelle is amazing! The only negative is another young female employee said she wouldn't charge us for a 2nd day, after we experienced several complications but we were indeed charged after all.Kristine H.
Le client n'a pas laissé de commentaire.Melissa D.
Not much....had no issues...Jewell B.
Le client n'a pas laissé de commentaire.Raymond S.
Le client n'a pas laissé de commentaire.Robert J.
Le client n'a pas laissé de commentaire.Dustin C.
The staff at this location not only help extend my time but they made sure I was taken care of at the end of my rental. Thank you for being so awesome!Lupe M.
Le client n'a pas laissé de commentaire.debra B.
The ashtray on the truck was dirty with ash. Was the only thing. I don't smoke so the smell was there.Christina S.
Le client n'a pas laissé de commentaire.Melissa H.
This is the best U-Haul location and experience in my lifetime of renting trailers and Moving Trucks!Carl N.
Le client n'a pas laissé de commentaire.Dean M.
Le client n'a pas laissé de commentaire.Keith Z.
Always a giid place to rent!!! Cobb St. in Palmer!!! Employees and Manager Bob are the Best!??Rodalyn R.
I could not have asked for a better place to do business with.Lonny B.
Le client n'a pas laissé de commentaire.Camolleah R.
Le client n'a pas laissé de commentaire.Ronald C.
Le client n'a pas laissé de commentaire.MICHELLE H.
Always have had a great experience at the Palmer Ak. Location! They rock!!Wes H.
Excellent service à la clientèle.Noel C.
Le client n'a pas laissé de commentaire.jill V.
Le client n'a pas laissé de commentaire.ashlie B.
Rented a pickup to haul tree debris from the last big wind storm. Everything from the rental transaction at the counter to the use of the truck was just as needed and thanks Fred for your sharing your bright personality. -danDan S.
Everything was Great .Don M.
Le client n'a pas laissé de commentaire.Ryan M.
Le client n'a pas laissé de commentaire.pierre B.
Le client n'a pas laissé de commentaire.Michael K.
Le client n'a pas laissé de commentaire.Nicholas K.
Le client n'a pas laissé de commentaire.Kevin T.
Le client n'a pas laissé de commentaire.Phoenyx C.
Le client n'a pas laissé de commentaire.Nele P.
Le client n'a pas laissé de commentaire.Randi I.
Totally different experience from the location in Fairbanks. Very pleasant and helpful.Donald A.
Le client n'a pas laissé de commentaire.JOSHUA M.
Le client n'a pas laissé de commentaire.sean L.
Customer service at Palmer is amazing. Fred, Alona and Michelle made it awesome! Love my hometown team.Sandra H.
Would not recommend uhaulRobert P.
Le client n'a pas laissé de commentaire.eric M.
All good at this place.gene W.
Le client n'a pas laissé de commentaire.John L.
Le client n'a pas laissé de commentaire.Nick K.
Good folks at Palmer location!!ELLEN L.
Well, my entire rental was a crap show and after returning my Uhaul I was getting calls asking when my uhaul would be returned.Ashley B.
Le client n'a pas laissé de commentaire.Michael V.
Not at this time, thanks.mike H.
Le client n'a pas laissé de commentaire.john D.
Le client n'a pas laissé de commentaire.April D.
Le client n'a pas laissé de commentaire.Danielle D. | Expérience générale
We locked our personal key fob in the uhaul. The attendant was extremely helpful in us retrieving it.Christy P.
Le client n'a pas laissé de commentaire.Brandyn H. | Expérience générale
Clean the ramp betterEric A.
Le client n'a pas laissé de commentaire.Matt D. | Premières impressions
Le client n'a pas laissé de commentaire.KIMMIE D.
Le client n'a pas laissé de commentaire.Jeremy B.
Le client n'a pas laissé de commentaire.richard R.
Le client n'a pas laissé de commentaire.Amber W. | Premières impressions
The staff at the Cobb St. U-Haul location in Palmer are amazing. Attentive, helpful, and honest. They helped change my reservation around to accolade complications with my move and assisted in making sure the equipment was appropriate to move my unique possessions. Truly an excellent experience. Will be using them again when I move back to Palmer.Jason B.
Le client n'a pas laissé de commentaire.Kevin M.
Le client n'a pas laissé de commentaire.Bradley K.
Le client n'a pas laissé de commentaire.Jason L.
Le client n'a pas laissé de commentaire.KATHIE MARIE H. | Expérience générale
I was very pleased with the service. The truck wasn't super clean but clean enough I liked that I could let someone else drive if necessary.Carol W.
Employees actually come outside for checking inZack W.
I will be using u-haul services at this location again.Edith L.
Everybody I interacted with was very nice, helpful and professionaljay L.
Le client n'a pas laissé de commentaire.DONALD D.
Le client n'a pas laissé de commentaire.Lois W.
The staff was helpful and super friendly. This was my first experience renting a Uhaul and I will do it again in the future.Malinda W.
Le client n'a pas laissé de commentaire.Christine O. | Premières impressions
Le client n'a pas laissé de commentaire.Steve C. | Premières impressions
Le client n'a pas laissé de commentaire.Stanley M.
Le client n'a pas laissé de commentaire.James L. | Expérience générale
Le client n'a pas laissé de commentaire.RICK D.
The gentleman that assisted my husband and I was informative and very thorough. I can't remember his name but he did an excellent job with customer service. I would definitely recommend UHaul in Palmer, AK.angie p. | Premières impressions
The equipment was dirty. The provided pictures indicated it was clean. They charged me extra for the privilege of driving a dirty truck they blamed me for not cleaning. Much worse is they failed to fulfill my reservation and, in desperation, I was forced to accept unfair, inconvenient and extra expensive terms. They changed my reservation from a round trip to a one way, preventing me from bringing items to my storage unit at the site in a cost effective manner. I took what was on offer, a one way with a weird remote drop off site in meadow lakes at extra cost because their failure to fulfill made me desperate.Scott G.
Le client n'a pas laissé de commentaire.Mike L.
Excellent customer care and friendly staff!!!David M.
good experience!John N.
KUDOS TO THE PALMER STAFF, GREETED AT EVERY VISIT, KNOWLEDGEABLE AND HAD ANSWERS FOR ALL MY QUESTIONS, PERSONABLE AND HIGHLY RECOMMENDED!!Bobbi J.
5 stars hands down!!! The most friendly staff and most amazing customer service for both uhaul rental and storage rental!!!! They make you feel like family!!! I can't thank them enough for all of their help!!!Tiffany O. | Premières impressions
Amazing customer service!!!!! Very friendly and great people at this location!!!!!Tiffany O.
Le client n'a pas laissé de commentaire.Christina J.
Customer service is stellar. Each individual work as a team!Sandra H. | Premières impressions
Staff very helpful. Showed us locker choices.laura g. | Premières impressions
Store was spotless truck was immaculate. We had the pleasure of dealing with Rob who listened to what we needed and provided expert advice he was polite kind and extremely helpful the final stages of our move could not have gone any better and we have Rob to think hands downKAREN L.
Le client n'a pas laissé de commentaire.Floyd B.
Le client n'a pas laissé de commentaire.JAMES K.
I did not interact w/ the staff, however, the facility had a large footprint and was easy to navigate. The â€œturn-in process was OK. I had to refresh my account and take pictures no less than 6 times for the â€œcleanlinessâ€ photos of the cab and box truck interior to load. I was using an IPhone 11 during the drop off.Roy M.
Le client n'a pas laissé de commentaire.Gregory A.
Le client n'a pas laissé de commentaire.Melissa W.
I had an excellent experience doing business with you guys. Thanks for being awesome!Heather R. | Expérience générale
I started renting right after a major storm with a lot of damage to the area. Even with damage the buildings were secure, dry, safe and the staff was incredible, never making you feel rushed or showing their stress for getting their building back to rights. Will highly recommend storage here, especially as it is spotlessly clean and will go back if needing storage again.Candida O. | Expérience générale
I was able to rent a 26' for a 24 hour period. The Uhaul had only 7k miles on it and it drove smoother than any other experience I have had driving a Uhaul. Cost lower than expect too.Michael C.
Le client n'a pas laissé de commentaire.John L.
Would not work with me to make a longer period of time. When I asked they said they could not. Had they let me do this there would not have been any late charges on my destination. Now you want to charge me over $1000 in late fees, when they according to the contract would only be $400, which is still to much. Charging me for extra insurance is totally unfair, the equipment was turned in in the the condition that it was rented. The insurance was redundant.Monika C.
Le client n'a pas laissé de commentaire.Joyce S. | Expérience générale
Out standing service. I love our Palmer Alaska U-Haul!!!!Donna P. | Premières impressions
Le client n'a pas laissé de commentaire.Kay W. | Expérience générale
Very helpful, fast service. The lady helping me, had great customer service, helped me through every step.Emily F.
Front tires were in low 40's, back tires were in high 60s??Phyllis S.
Le client n'a pas laissé de commentaire.LISA W.
We ordered the trailer online because we were told that it was the only way to get the size we needed. The day we were to pick it up, we were told it was not available but could go to a town 4 hours away, each direction to get it. It will end up costing us over $1000 to make up for the loss of room we requested and what we got. The manager was nice at the location and he is the only thing unsullied has going for it.TERESA G.
I had a great experience. Very friendly and knowledgeable staff. Merci.Travis D.
Le client n'a pas laissé de commentaire.Carol R.
Bob and his crew are always amazing!Christopher D.
Staff are always friendly, knowledgeable, and helpfulSusanne S.
Exceptionally friendly and accommodating!Cecelia S. | Premières impressions
Le client n'a pas laissé de commentaire.Melva U. | Premières impressions
This is the best place to store your stuff!! LOVE the convenience of getting in out of the weather to unload my stuff and especially the control temperature storage!Cynthia o. | Premières impressions
Le client n'a pas laissé de commentaire.Thomas M. | Expérience générale
Le client n'a pas laissé de commentaire.jeff s. | Premières impressions
Staff are GREAT!!!!!!!!!!Eileen F. | Premières impressions
Sizing of the storage units was inconsistent, but your staff was excellent and the facility immaculate.Cheryl S. | Premières impressions
The only issue was I first reserved a Box and it got complicated trying to get it confirmed. Got a call from Anchorage saying I had to call the Palmer UHAUL and confirm when I tried I got pasted around to 4 different people. So I asked if I can just get a storage instead and every thing from then on went great.Debra C. | Premières impressions
Thank you and hope you all have a Happy Thanksgiving!Mary-Lou G. | Expérience générale
Staff was very helpful and pleasant to work with. Would highly recommend them.Frances F. | Expérience générale
Love this storage facility!!! Thank you!!Linda L. | Expérience générale
Expensive. Small.Carley E. | Expérience générale
Le client n'a pas laissé de commentaire.Shane W. | Premières impressions
Our move in experience was excellent! The facility is clean and well-maintained and we loved the loading bay that allowed us to easily move items into our unit. Will definitely recommend this location to friends/family who need storage!Danielle D. | Premières impressions
Le client n'a pas laissé de commentaire.Lonny B. | Premières impressions
Le client n'a pas laissé de commentaire.Jed H. | Premières impressions
It was a great over all experience to be able to access our stored goods in any kind of weather !!!MARK N. | Expérience générale
Rod and Alora were super helpful and knowledgeable. We rented a truck and storage unit and at first I tried to do it online but it kept glitching, and giving me error messages. We went in person the next day and the whole process was seamless. Also, love that you have example units available to look at to help decide what size space you need.Tiffany R. | Premières impressions
Le client n'a pas laissé de commentaire.chuck w. | Premières impressions
Le client n'a pas laissé de commentaire.Douglas H. | Expérience générale
The customer service was excellent, the system they are working with could use some serious upgrades.Michael L. | Premières impressions
I needed to get a storage unit and decided to go with uhaul as they were conveniently located and I could access it anytime and it was secure I didn't have to worry about a thing. This place was great with friendly helpful employeesSarah S. | Expérience générale
Le client n'a pas laissé de commentaire.Tonya P. | Online Move In
Le client n'a pas laissé de commentaire.Steven J. | Premières impressions
I always try you out first before ever considering anyone else. I love the Palmer Alaska facility and highly recommend it to anyoneKimberley L. | Premières impressions
Le client n'a pas laissé de commentaire.TIMOTHY S. | Premières impressions
My family i was always to check on are things an everything was safe and sound, a good system they have. There times we had to ask questions, staff was always ready to help. Thank you for the security of the key cards an that wonderful alarm that went off everytime someone opened there storage unit, got annoying but hey it works.Melaney M. | Expérience générale
Best moving & storage in South CentralAlaskaScott L. | Expérience générale
So far it's been great..Melissa H. | Premières impressions
Hey, Palmer, We Found The Most Excellent Storage in Our Area. A Big Blessing to All in our Beautiful Palmer Community. Signed, Sealed and Delivered By our Most Excellent Mayor Edna De Vries back in Circa 2018. Stay Warm and Safe. Keep your Possesions in Great Condition .. Heated and Secure.沈✌️Mary M. | Expérience générale
Everyone is so friendly, helpful and kind! I love this place!Cindy R. | Premières impressions
My only concern was that there are no lights in the storage rooms themselves. This mad it a little challenging since I had to use the flashlight on my phone as I got towards the back of my unit. Other than that it was great. Merci.Dale A. | Expérience générale
MerciKenneth C. | Expérience générale
The staff was very helpful and accommodatingRenate D. | Online Move In
The U haul computer system seemed a bit clunky from what I overheard from the employees. The were units that seemed to be available on paper but could not be found on the computer system. We eventually settled on a unit that was available to rent after some time. I really appreciate the help from U haul but feel that the employees need more advanced computer system and proper training.herbey l. | Premières impressions
Professional, clean facilities, fast and easy access. Thank you for everything.Brandon B. | Online Move In
Le client n'a pas laissé de commentaire.SUSAN N. | Premières impressions
Very clean, alot of space and very friendly customer service.Myrtis G. | Expérience générale
Le client n'a pas laissé de commentaire.Roger S. | Premières impressions
Le client n'a pas laissé de commentaire.cheyenne c. | Expérience générale
Le client n'a pas laissé de commentaire.lisa g. | Premières impressions
Le client n'a pas laissé de commentaire.Steve W. | Premières impressions
The women (i think she was the supervisor) and guy who was in training were very kind and helpful! However, the other guy was pretty rude and had a "know it all" attitude.Tarah S. | Premières impressions
Le client n'a pas laissé de commentaire.Joshua F. | Premières impressions
Front desk people were extremely helpful and friendlyJeremy P. | Premières impressions
Good service at every u haul dealer we've been to.Kay W. | Premières impressions
Le client n'a pas laissé de commentaire.Heather F. | Expérience générale
Le client n'a pas laissé de commentaire.Kerissa B. | Expérience générale
Everyone at this location was very friendly, helpful and excellent service! Merci!Lori E. | Premières impressions
Le client n'a pas laissé de commentaire.Sara H. | Premières impressions
Le client n'a pas laissé de commentaire.Jessica B. | Expérience générale
Le client n'a pas laissé de commentaire.Alice J. | Expérience générale
None at this timeKenneth C. | Premières impressions
Le client n'a pas laissé de commentaire.Zachary B. | Expérience générale
Le client n'a pas laissé de commentaire.Kyle D. | Online Move In
Folks are nice and went above and beyond to help.IRINA M. | Premières impressions
Le client n'a pas laissé de commentaire.JOHNATHAN J. | Expérience générale
Le client n'a pas laissé de commentaire.kathleen g. | Expérience générale
The ladies who helped me, did a great job. We had some technical and location issues, as the Map and storage units are mislabeled, but they pulled through and made every right and perfect.STEVEN B. | Premières impressions
The two ladies that were on shift and got me checked in were great. Very personable and fun, got a tour of the facility and some tips/tricks on things based on their experience. I've rented and made purchases from the office many times since you opened and those two were the best employees I've met across all those times.Jared W. | Premières impressions
Everybody was extremely helpful loved the climate control for the area we’re in between rain snow cold it was nice when I had to take things in and out to be able to do it inside and when I moved out renting a truck and being able to load it in a Well lit and warm space was great at the time I moved it was near 0° outsideJACK K. | Expérience générale
Great staff and beautiful building! Love the carts and elevator. Love the efficient lighting too.Linda L. | Premières impressions
Fantastic people and staff!!susan p. | Premières impressions
The facility was exceptional. The staff was very helpful, friendly, and were service-focused. Great experience and I highly recommend Palmer Uhaul to anybody that has moving needs.David M. | Expérience générale
Le client n'a pas laissé de commentaire.Jeremy W. | Expérience générale
Le client n'a pas laissé de commentaire.Marlene E. | Expérience générale
Le client n'a pas laissé de commentaire.Kyla N. | Premières impressions
Le client n'a pas laissé de commentaire.Myrtis G. | Premières impressions
Le client n'a pas laissé de commentaire.Stephanie L. | Premières impressions
Le client n'a pas laissé de commentaire.Nicholas L. | Online Move In
Le personnel était amical et serviable. Will use again if I need storage in the future.Andrea D. | Expérience générale
I appreciate the excellent customer service.Travis R. | Premières impressions
Le client n'a pas laissé de commentaire.Jeremy W. | Premières impressions
Le client n'a pas laissé de commentaire.James D. | Expérience générale
Le client n'a pas laissé de commentaire.Lexie S. | Online Move In
Le client n'a pas laissé de commentaire.dale s. | Expérience générale
Le client n'a pas laissé de commentaire.Jennifer M. | Premières impressions
Would have liked the storage units accessible later. The office said the hour were changing to later a night.Greg P. | Expérience générale
Le client n'a pas laissé de commentaire.Kcie O. | Premières impressions
Having to move during the crazy times of Covid19. I was grateful to have access to U-Haul services.Amber W. | Expérience générale
When I ask about extra insurance I wasn't told that I needed to buy it before I put my things in storage, but other then that the service was great:)Joyce M. | Premières impressions
Le client n'a pas laissé de commentaire.lance h. | Premières impressions
Very helpfulGeorge J. | Premières impressions
You guys are amazing and so friendlyStephanie N. | Premières impressions
Le client n'a pas laissé de commentaire.mark n. | Premières impressions
Le client n'a pas laissé de commentaire.Michael S. | Premières impressions
U-Haul Moving & Storage of Palmer is a wonderful business and we have had ALL positive interactions with the staff there. The manager is very community oriented and we enjoy our collaborative business relationship with him and U-Haul. We have tried to consistently recommend this business to our fellow business owners and personal acquaintances within the community. FIVE STAR all the way!Andrea F. | Expérience générale
State of the art features like drive into the building out of the wind and snow to unload truck into storage, way to go U-Haul!John N. | Premières impressions
My experience with uhaul and the Palmer crew was excellent. I cannot express enough how pleasant and caring they were. It would be great to be able to call you all friends. MerciDavid M. | Premières impressions
Need to have a better system for delivery of U-Box containers.Sheri D. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Nous offrons la plus grande sélection de l'industrie!