Évaluations des clients U-Haul Moving & Storage of Park Hills

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Park Hills

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Michele L. le

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Nothing. Angel was amazing! She was a very big help to me!

Ronald S. le

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Le client n'a pas laissé de commentaire.

Cynthia B. le

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Le client n'a pas laissé de commentaire.

janiece p. le

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My experience was the worse! I was charged a full month after only checking out 3 days into my monthly payment which was the second month in which I was moving out

Jacob P. le

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The overall process was okay and not as terrible as I expected. However, there were a few bumps and areas of confusion, but it all worked out.

Michael H. le

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Le client n'a pas laissé de commentaire.

Matthew M. le

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Le client n'a pas laissé de commentaire.

Marah H. le

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I feel like even though u give someone a paper with instructions they aren't good ones. I think the employees should show in person where the storage unit is

Heidi B. le

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Great facility, staff was friendly and very helpful.

Robert C. le

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Clean, easy access. Friendly staff

Molly Ann L. le

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Le client n'a pas laissé de commentaire.

Michelle W. le

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This location had been the best experience!!!

Duane C. le

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Le client n'a pas laissé de commentaire.

Charles S. le

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Mr. Ross was extremely helpful and tried to assist in every way he could even though problems with access to the car storage area was being denied with the key fob supplied. He assured me, that

Zachary B. le

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Too many hassles for 5 stars. Access hours didn't match what's described online. Forced to buy a disc lock. They claimed my U lock wouldn't fit - but it fit just fine. Occasionally out of free carts.

Kenneth C. le

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Courteous kind and professional

Melissa F. le

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This was a convenient, clean and secure location for storing our daughter's belongings during her four years at Juniata College.

Michael W. le

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The location was fine. The problem was with the online android app. First: Upon arrival, in order to enter my drivers license date of birth I needed to swipe through their calendar month by month to get to 1967 (625 swipes!!!!!) This is a major programming flaw. Secondly, it didn't work! I had to ultimately go to the service woman inside (who was very nice) to get the van. This means if I would have scheduled an outside of hours pickup (which is the whole point of the online app!), I would not have gotten the van!!! They are simply not ready for prime-time automation. Very disappointing! Do not use!!!!!

Curtis L. le

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Le client n'a pas laissé de commentaire.

Tammy B. le

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Le client n'a pas laissé de commentaire.

Andrew G. le

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It was an easy experience and reasonable price. Keep up the good work!

mike h. le

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Great service

Michael H. le

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Le client n'a pas laissé de commentaire.

Amy H. le

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They only suggestion I have is the unit itself wasn’t very well lit. It would be great if there were lights right above the units.

Tyler D. le

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Le client n'a pas laissé de commentaire.

David R. le

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Le client n'a pas laissé de commentaire.

Naomi P. le

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Angel is an excellent manager! As many may already know, the UHaul App is not particularly good...as a result of simply trying to “go back” and edit my reservation I ended with two separate reservations for the same equipment at the same time, one of which pre-selected $150.00 worth of boxes that I neither needed nor wanted. Though UHaul charged me for them, Angel carefully went through everything with me the day I picked up my truck, fixed the reservation and initiated a refund for the inadvertently ordered boxes, etc. I think that she and her colleagues in Altoona were really great! It’d be nice if UHaul Corp put some real work into that App in order to make their jobs easier!

steven s. le

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Very clean

Mark H. le

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you people are thieves or put a crease in it took money out of my bank account when there saying I dented your tailgate or said I put a crease in it I brought that truck back they never did a walk around then took 133.42 out of my bank account said it was for accident then I called over to them and they gave me the run around I will be getting hold of better business bureau and telling people that you are theves

Robert W. le

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Le client n'a pas laissé de commentaire.

David D. le

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They delivered what they promised. Couldn't be happier.

Diane S. le

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Le client n'a pas laissé de commentaire.

Allen G. le

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Le client n'a pas laissé de commentaire.

Eugene M. le

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Le client n'a pas laissé de commentaire.

steven s. le

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the staff are awesome very knowledgeable of their job

James G. le

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Le client n'a pas laissé de commentaire.

William C. le

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Le client n'a pas laissé de commentaire.

Morgan J. le

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Interaction with the sales/service person did not meet normal u-haul experiences.

Wendy R. le

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They went above and beyond to be sure everything was right! Moving is never easy but they made it seamless. I recommend using the U-Haul site to pick and drop off..saves ALOT of time and super easy!

Kim H. le

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Le client n'a pas laissé de commentaire.

Duane C. le

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Le client n'a pas laissé de commentaire.

Amber G. le

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Customer service was awful. I had questions because I had not used the mobile check in before and every time I went in to ask her questions she acted like I was bothering her. One time I went in she was on the phone with her boyfriend or someone and instead of getting off the phone to help me she continued her conversation then sighed and said I have to go. Then came over and asked what I needed. I initially declined the additional coverage but after discussing with my husband we wanted to add it back on, the mobile app told me to go inside to have it added back on, she said there was no way to have it added on. Terrible customer service. No idea what her name was but she had pink hair. Wouldn't recommend this location if this is the service that is offered, it took us an hour to get the truck because of having to keep going back in.

Lisa R. le

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Rental rate was high for RV storage. Other venues are between $25 and $30 per month which includes security with cameras.

David D. le

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Did exactly as what was promised. Excellent service to a novice like me.

Victor C. le

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We had to rent this van because my son had problems with a Washington DC location where he had reserved a trailer. He was told the wiring for his hitch was bad. After finding a garage to have this checked it was fine. As a result we had to pay twice as much.

Christopher L. le

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The staff was very friendly, helpful, and kind.

Holly R. le

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Le client n'a pas laissé de commentaire.

Samuel R. le

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The general manager at this U-Haul place had to of been the best in the company. She was extremely understanding of everything and helped me out at any time needed! I would recommend using this uhaul place to all of my friends and family because of the management!

Anne S. le

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Excellent service and prompt attention to our questions/needs!

Bruce W. le

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Le client n'a pas laissé de commentaire.

Shawn K. le

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Very nice facility

Dawn T. le

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I had an excellent experience using this U-haul storage facility. Always clean, well-lit, at a comfortable temperature, and I had no issues at all with dust or moisture on my things. Angel is awesome!

Sherie D. le

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The nicest, sweetest, most helpful people I could have ever wished for!! Just wonderful!!

Brenda L. le

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The store was very clean and the staff was awesome and very friendly, that right there made me feel good, the demo.on how to use the facility was easy and the restroom very clean also.

Tanya K. le

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They were amazing. Customer service at it's best.

Elizabeth K. le

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I loved that I could drive my car inside the building where carts are accessible to help make moving your items in and out of storage so much easier. Would definitely use again.

Adam D. le

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I would like to have the option for 24 hour access to my storage unit without having to pay extra. The store rep who helped me today was excellent and exceeded my expectations.

DIANA T. le

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Friendly staff and they all were very helpful....

Julia S. le

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Angel was very helpful. There were some technical glitches with FOBs and cards but she powered through it all and was very pleasant and welcoming The facilities are great - better than I anticipated

John B. le

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Convienant

Melissa F. le

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Angel has helped me over the past 3 years that my daughter has been in college. Angel is very helpful!!

JAMES D. le

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very good experience

Tara N. le

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Very nice facility. Personnel were friendly and very helpful. Would definitely recommend this to those who need short-term storage.

Carol S. le

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Very friendly and professional

Sydney F. le

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I bought a storage unit and Gwenevere (I think her name was) helped me. She was completely rude and condescending. However, Justin helped me the next day and was extremely helpful and kind!

Dustin L. le

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Very well run facility with fair rates. Cleanliness was a big plus. Will definitely recommend, and use again if the need arises.

Mike H. le

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Very professional and helpful staff members. Amazing storage facility, clean and secure. Easy in and out second floor access.

Shawn K. le

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The only issue I have with your storage is the elevator size. It would have been very difficult to put a couch or something similar in there for transport to the 2nd floor

Paul B. le

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THANK YOU

Michaela D. le

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The associate taking care of me was very kind and professional. She ensured to walk with me to my unit for the first time.

Robert W. le

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The young lady employer, was nice helpful and Courteous, showed me what to do when returning the truck

Jeffrey L. le

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The guy that serviced me was thorough and friendly.

George B. le

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Excellent facility, see you in October.

Shane R. le

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Priced.to high compared to other storage lockers in the area

ellen p. le

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Excellent facility.

Michelle W. le

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Very easy transaction. The person that helped us was very nice and personable. Highly recommend.

Evelyn J. le

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The whole experience was better than we expected. Angel explained the storage rental process thoroughly and answered all our questions without any pressure.

Russell T. le

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The Uhaul representative was very helpful in answering my questions and explaining the services

John G. le

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5 🌟x's for Isha, she was great at presenting information, ensuring we understood everything and doubled back later to make sure we did, all done professionally, effectively and efficiently.

Amy H. le

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Great customer service

JANE J. le

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I could not say enough good things about the people at this facility. They were very friendly but they talked to each other and supported each other which clearly made everything go smoothly.

Wayne W. le

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Angel the facility manager always went above and beyond what one would expect. Exceptional service and friendliness. Will most definitely use again. Thanks again Wayne Witherow

Jose G. le

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No honest personal.

Jeff W. le

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The on duty staff is cordial and accommodating and has provided me with excellent service and information. The facility is impressive and should meet my storage needs wonderfully.

jacob p. le

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I really like the cleanliness and all of the features UHaul offers.

ANNELIESE K. le

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Staff is extremely considerate and went above and beyond my expectations. I would encourage anyone needing to rent a vehicle or storage unit to go to this specific U Haul Facility.

Jonathan C. le

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One of the worst experiences I have ever had trying to do business with an established company. I was going to add uhaul into our National plan to expand but I’ll need to find a better company.

Kristin W. le

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Everything was great.

Jerry G. le

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Very professional and I will make sure I recommend you to my friends

Carol S. le

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Very satisfied

Judith R. le

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I have had a storage unit for some time now and always has been a good experience.

Wayne W. le

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Awesome experience. Alleviated any fears I had on storage. Professional and upfront!!

Raymond K. le

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Friendly people, professional service.

Jerry G. le

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Very professional and very nice to work with.. Thanks

Stephanie R. le

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I would use uhaul storage again.

vanessa H. le

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No comment

Kirste D. le

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x

Hannah L. le

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I had 6 u-boxes to move to a location. When I showed up Saturday morning they have 4 ready on trucks with the remaining 2 ready to be loaded. Such a seamless and quick process.

Laura b. le

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Great property. Super friendly and extremely helpful staff. Very reasonably priced. Would store items here again without hesitation. Thank you!

sophia l. le

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Phenomenal service!

Erica F. le

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I had an excellent experience and would use this facility again

William Z. le

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It was great

daniela o. le

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Great Service, nice facilities

menaka r. le

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Thank you to the friendly staff

Bryan S. le

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Great service, very clean, your service helped us out alot...Thank you!!!!!

Steve B. le

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Facilities and staff were excellent - price was a little high.

Arthur G. le

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Closed my account and was not given a refund or told that I lost the 18 days left for the month.

Audrey D. le

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Did not move in2 this unit. The wait to reach a live person on fone took 4ever. I booked a 8.8' x 18' When I went online 2 check the reservation, it was 4 a 10x10. More wait time on fone, couldnt fix

Noel S. le

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Great storage facility. Amazing staff !!!

Kelly H. le

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This facility was great and very convenient. The staff was very helpful.

Carol K J. le

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Staff was always extremely courteous and helpful.

Alexandria J. le

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Friendly staff, clean facility, even had the convenience of bathrooms & water fountains. Staff always helpful in answering questions. Very convenient with carts to use & inside parking.

CONSTANCE LEE P. le

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Very nice storage units. Very clean and well maintained.

Derek S. le

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Brice and jen are extramly helpful and kind

Robert S. le

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Very clean convenient location just off interstate. Staff is very nice

joe h. le

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Nice place friendly staff

Julianna E. le

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It was really easy to come and go as you please. I liked having the storage unit to pull into without having to go outside/inside to move my stuff. The staff was friendly and helpful.

Sidney M. le

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Excellent staff and service