Customer Reviews for U-Haul Moving & Storage of Park Hills

Évaluation :

5

Friendly, fast, and professional service. I would definitely use this location again. The woman at the front counter was very knowledgeable and helpful.

Évaluation :

5

Nothing short of amazing.

Évaluation :

5

This location has the cleanest storage areas I have ever seen. I would recommend this place because no worries about your stuff, I mean no dust dirt or smells. Great, friendly helpful staff I have ever dealt with 110 % professionals

Évaluation :

5

The staff are very knowledgeable of the products they are renting! very pleased!

Évaluation :

5

Friendly staff with excellent customer service skill

Évaluation :

5

Excellent customer service. Staffed with caring a compassionate people

Évaluation :

5

great people; great experience

Évaluation :

5

Angel and her group of ladies always make things easy. They called me day before to confirm my UBOX pickup time.. was on road in 15 mins with my truck/Ubox rental. We appreciate the the "quickness". Thanks from JP-MOVING

Évaluation :

5

Best storage facility I've ever used!! Very clean with many conveniences and security measures in place that few other facilities offer in total. Merci.

Évaluation :

2

I'm giving this review because u haul tried to charge additional fees once I dropped the truck off. I made sure I did everything correctly but u haul was still trying to find away to charge me more money. Nor did they provide the moving help that was promised once I arrived to my home. Just very poor communication.

Évaluation :

5

I was very impressed with this location. It was spotless and the customer service was great.

Évaluation :

5

Fantastic experience! Everyone was so helpful and drop off was fast and easy. Just wonderful. The truck was in tip top shape-very clean and well maintained.

Évaluation :

5

Give were very helpful and polite loved them.

Évaluation :

5

Was confused about putting in code for entry but that may have been on me

Évaluation :

3

online sold me a unit that is not available but the worker helped me get into one that was ready for me and the same size

Évaluation :

5

The moving company damaged an item while moving into my apartment

Évaluation :

5

Nothing. Angel was great!! I give her 10 out 10 stars. She was friendly and relatable. I rent a trailer on an average of 4 times a year to move my son, who is making a career out of going to college, p0back and forth to college. We have used I'd guess 6 different locations. Angel, by far, was the best person we have dealt with this far. I will try to use this location from now on.

Évaluation :

5

First dolly she brought out was making a thump sound when rolling like it had a bad wheel. When I asked employee if it was bad she said didn't look bad but just got me another one. Was friendly and helpful would recommend.

Évaluation :

3

This moving experience was absolutely terrible with Uhaul. We booked a truck and a moving company to help load and unload. Received a phone call stating that I would have to drive 2 hrs round trip to pick up a 26' uhaul due to the location no longer having the rental that I reserved. We had to cancel the entire move due to this huge inconvenience. We rebooked the 26' uhaul and the loaders/unloaders for this week. I received a call 1 hr prior to picking up the equipment, stating that the truck isn't available at the booked location AGAIN!!! Luckily Nate was able to make adjustments and we were able to pick up two separate trucks. Not overly happy about filling up two trucks and paying for two insurance policies…that alone added over $100 to the bill that should never have been there. This review is not aimed toward the staff at the locations as the staff were amazing. We are very upset and dissatisfied with the service from uhaul. Moving itself is very stressful and uhaul made this move so stressful that we will no longer be using uhaul at all! Between the issues with receiving a truck and the issues we had with our loading crew, we are completely done with uhaul and after telling everyone our experience they have also stated they will no longer be utilizing uhaul services.

Évaluation :

5

Give that girl a raise. She is fantastic and so pleasant. She's amazing! She deserves weekends off work. Haha.

Évaluation :

4

Improve communication between scheduling and the physical location of the equipment. The brick and mortar vendor should be able to see if and when they will have equipment available. This reservation was made at one location and then changed by UHAUL costing me additonal time and money with NO support from the call center for better info on a confusing situation. In the future UHAUL will be my last call for rental truck needs.

Évaluation :

5

I rented a 10' truck and needed a ramp . Didn't have one and consequently the rental was a waste of money for me . I drove 4 hours to find their was no ramp ..

Évaluation :

4

Angel spoke with me on more than one occasion & was very helpful as was another female employee. I rented several trucks in addition to the storage unit & Angel helped to coordinate the extra time I needed & returns. There were problems with the seller of the property & the move in dates were delayed. Only one thing could make this transaction "excellent" would be a bit of customer discount/compensation related to additional time that was needed for equipment that was beyond my control??????:):):)

Évaluation :

5

So kind and so helpful!

Évaluation :

5

Staff, especially Angel Kott, went beyond the normal to help me with a couple of issues. I could not have had a better experience in a time of dark grief

Évaluation :

5

Wonderful and helpful staff, we will use this facility again if needed. Thank you all.

Évaluation :

4

VERY HARD TO GET A TRUCK IN MY AREA ALOT OF RUN AROUND TWO MANY PHONE CALLS

Évaluation :

5

Park Hills location. Angel knott is the manager. Always professional and goes above and beyond to be sure you are taken care of.

Évaluation :

5

Great people to work with!

Évaluation :

5

This is a Beautiful storage unit! I was very impressed and so clean! Fantastic place. Services were outstanding the people very upbeat and friendly. Merci.

Évaluation :

2

Lower prices... Paid almost $600 for2 days with the uhaul... Very little pick up on the gas pedal when accelerating... My car accerates faster....not happy that you charged my card without contacting me... that's rude ...never got a receipt for that... Need better... Trucks

Évaluation :

5

Professional, seamless and smooth experience!

Évaluation :

5

Angel was so helpful and always very pleasant!

Évaluation :

1

Get better people that won't rip off in milage and won't do nothing about gas when you use more than what you should have because the alignment was shitty

Évaluation :

5

Nothing. Everything was great. Thank you !!

Évaluation :

5

They were great to work with. Explained things thoroughly and sent an associate with me to explain the procedure.

Évaluation :

5

Got a truck rental + UBOX.. Was in/out in 10 mins. The "Dynamic Duo" of ladies working was AWESOME. Jessy B. and the other female are ROCKSTARS. 3rd time at location, never an issue.

Évaluation :

5

The personnel at the location were helpful and acted expeditiously. No issues at all. No need to deviate from how they operate.

Évaluation :

5

Very easy and convient. Helpful that carts are provided to haul stuff to my locker on the 2nd floor

Évaluation :

5

Angel was awesome! Nice and helpful!

Évaluation :

5

the entire transaction was handled very well. When I needed additional space they worked with mw to make it convenient. Great job Ladies

Évaluation :

5

They are so nice and friendly! As well as very helpful and knowledgeable. Would recommend to anyone and everyone!

Évaluation :

4

Our experience was a disaster and the ubox didn't show up until nearly 3 weeks after promised date. Staff was very apologetic and Ean in Washington PA was fantastic to deal with. We felt that the considerable inconvenience this posed was appreciated and we were dealt with fairly in the end. I'm not so sure we'll rent a Ubox again but will continue to use Uhaul for other services.

Évaluation :

5

Please relay this information to corporate if you please. Many accolades to Angelica Knott in the Altoona facility. She is not only personable, she is attentive to the needs and care for her customer base without hesitation!!

Évaluation :

5

Friendly, awesome customer service!!! Was the best experience you could ask for.

Évaluation :

5

Staff very courteous and helpful

Évaluation :

5

Angela is great to work with and she’s very friendly and polite

Évaluation :

5

I definitely will rate this place 5 stars for one reason. They work with you!!! Definitely great people and amazing service!

Évaluation :

5

I was not happy to be moved from Sunday in one town, to Monday in another town, which led me to have to call off of work. Then on Monday we were stuck switching locations, but we're not contacted to say that. Granted they are not far apart, but a heads up would've been great... not happy with that part.

Évaluation :

5

We can't say enough about Angel and her team. They were so helpful and professional. They supported us every step of the way and we are very grateful. If you're moving this is the place to go.

Évaluation :

5

Angel did a great job

Évaluation :

5

Angel was pleasant, professional, and got my move in and move out taken care of quickly and easily. The facility itself was exactly as advertised, and fulfilled my storage needs perfectly.

Évaluation :

5

Very nice facility especially for the altoona area.

Évaluation :

5

Everything was great! Very easy & efficient! Made moving very easy & convenient! Thank you U-Haul! Also appreciated the easy contactless check in! Again thank you!!! Definitely will be using U-Haul again for my next moves!!!!

Évaluation :

5

Very pleasant experience! Both employees (Kylie Orr & Jessy Bianchini) we spoke with were super friendly and helpful explaining everything and getting us the help we needed.

Évaluation :

5

Kylie is an excellent employee as well as a helpful, nice person! She is a gem! She should be valued and rewarded for her good customer service!

Évaluation :

5

LOVE, LOVE, LOVE the remote pick up and drop off service !!!

Évaluation :

5

Staff went above and beyond to get me a unit. Angel and Jessie are and asset to your Company! I always deal with you when we need a truck for hauling.

Évaluation :

1

I planned to rent the U-HAUL from State College, PA, because I lived there. Just a day before the trip, they called me and said I have to go all the way to Altoona, PA to pick up the truck. it/s a one-hour drive from State College PA to Altoona PA. At the very last minute by U-HAUL, this change of plan caused me to waste time and money and pay the price out of my pocket. I would appreciate it if someone could do something about it.

Évaluation :

5

Angel is the best at her job. She is very well trained and very professional and she trys to get to know all the people that have storage units in the building.

Évaluation :

3

First if a costumer rents and pays for a truck in advance, then you need to make sure that you actually can provide that truck. It should not be up to the costumer to fix your truck shortage or laziness. Trying to send a costumer an hour further than where they originally rented a truck from is absolutely inappropriate, and irresponsible. Next time if you don't have a truck available to a costumer who has already PAID then be more willing to comp them on gas or try harder to figure something out for them.

Évaluation :

5

Remote pick up and drop off is very, very convenient !!

Évaluation :

5

This U-Haul Storage location could not have been better! I both rented a U-Haul here, as well as had a storage unit for 10 months. The staff was kind and helpful. I never had issues accessing my unit and never worried about the state of my personal items. I would definitely recommend this location to anyone in the Altoona area looking for storage or moving supplies/equipment!

Évaluation :

5

Friendly and professional checkin staff was a great way to complete our moving project.

Évaluation :

5

Very clean, secure and safe.

Évaluation :

5

Others could take lessons from the two lady's that run the show here at this location. They know more than most of the guys and don't have an additive like most of the guys do at locations.

Évaluation :

5

Super friendly and professional staff!

Évaluation :

5

The general manager is really good

Évaluation :

5

I was totally satisfied and can't think of how it could have been better.

Évaluation :

4

For one your prices Are way too high Did I write one before for 2 weeks and only paid about a $1000 how did I pay over 3000 for 1 for a month Janice I get time I am gonna be calling or you guys can just call me because I should have a better price than that And as far as recommended you to anybody I would never do that

Évaluation :

5

I've used your service twice for a long distance move and everything was perfect. Employees all very friendly, helpful and professional. Highly recommend and have told numerous people.

Évaluation :

5

Only issue was the size of the elevator to the 2nd floor. Why in earth would you not design a large freight elevator for moving furniture. Obviously engineer or manager involved has no practical experience. Beyond comprehension that they would install a regular person elevator. Not enough room in elevator!

Évaluation :

5

I have not yet moved in but find the facility very clean, the staff was very helpful in helping me get familiar with the facility, I expect that I will be happy with my decision to store my goods here.

Évaluation :

5

Employees very helpful..Good job.. to improve there should be the ability to negotiate mileage costs ... I would've rented truck instead of trailer for 200 mile job if 0,79 mile...

Évaluation :

2

I tried to pick up a van, no one was there. I had it reserved. No one called. I got a text message about a truck.

Évaluation :

5

The staff at the facility was just super, from start to my last day. Much appreciated.

Évaluation :

5

We were very satisfied with this service and method of shipment

Évaluation :

3

The system was down so that was inconvenient because I had to go back. Also one person told me my lock was good then I was told I had to purchase one so that made my experience a bit unpleasant.

Évaluation :

5

Hire more people like Angelica who was knowledgeable, personable and efficient.

Évaluation :

3

My overall experience wasn't a grand one. I may use your trucks in the future but I'll never rent storage again. I had an issue with a mouse, at least one, getting into my unit. It must have eaten all of the mouse poison from every other unit in the building before entering mine, pooping green turds literally all over my stuff, and then dying on top of some things. Unfortunately I found it one day, still rotting and stinking, when I was in there taking some of my things out. I followed the smell in confusion and found the nasty surprise to my dismay. If poison is your idea of effective pest control in that kind of environment then I can't believe that it's very effective based on my experience. I could have done that myself and paid less rent if I wanted my things to be covered in poop, poison, and dead rodents. The rent was another issue I ran into. You charge a premium to use the facility. But you also raise the rates periodically seemingly at will and with no rhyme or reason. I had a 10x15 unit loaded to the top so every time you decide a monthly increase was in order I felt helpless. It's not like I can just easily get that amount of stuff out if I don't agree with the increase. Locking in a rate would be nice. I was also never told that having a first floor unit was costing me more for the convenience until I had already been paying rent for years and it came up in conversation with one of your clerks when I was looking to downsize my unit. That brings me to my final complaint. The staff was very hot an cold when dealing with them. Sometimes they were nice and polite. There were many other times though when I went into the office with a general question and I got defensive attitude as if I were there trying to pick a fight. One instance was when I inquired about one of my price increases. The staff just told me, "We don't control that here! It's cooperate!". I can understand a short and rude response like that if I were being confrontational however I'm a pretty laid back guy and couldn't understand where the attitude was coming from. Finally I will say though along with my mountain of complaints listed above that the facility itself was always clean, the access hours I had available to me were usually workable, I like being able to drive my car inside the facility to load/unload, and the area where you can donate your no longer needed but still nice stuff for someone else to take and use was nice.

Évaluation :

5

Wish they would have kept the car storage units available

Évaluation :

1

The unit leaked and the tops of my dresser, desk, night stand were ruined. and a chair was water stained.

Évaluation :

5

Need more customer parking

Évaluation :

5

Everything was wonderful and I will continue to ise this location for all my moving and storage needs.

Évaluation :

5

Fast and professional. Very smooth and easy experience. I will use U-Haul again and recommend to friends and family.

Évaluation :

5

I am very pleased with UHaul Storage in Altoona. The staff has always been so kind and wonderful. I'm only moving out because I finally have a home with storage available. Otherwise, I'd still be staying. Very secure, comfortable, and overall an excellent experience.

Évaluation :

5

Thank you for my short stay with you guys in Altoona PA

Évaluation :

5

Well done.

Évaluation :

5

Very convenient location and the best storage unit value around without a doubt. All of the staff but especially Angel and Jess helped make my moving experience smooth and stress free!

Évaluation :

5

The most professional, safe, and clean storage unit I have ever seen. Very nice operation

Évaluation :

5

As an employee was leaving work because her shift was over, I arrived. She welcomed me, asked if she could help me, and escorted me into the building. She then shared my needs with the employee on duty and made sure I was getting my needs met. Kudos to her!! Very helpful and friendly employees, spotless facility, and accommodating.

Évaluation :

5

Jessy was very helpful and efficient . Excellent service à la clientèle. Thanks

Évaluation :

5

It would have been nice to get a prorated refund after moving out..

Évaluation :

5

The facility was excellent. We always felt safe. One of the best things about this U-Haul facility was its employee Angel Knott. She went out of her way to help us. She always was courteous and answered any questions we might have. I have recommended this facility to my friends.

Évaluation :

1

Due to a water leak in the storage unit, my chair and sofa cushions were damaged. I did not have insurance on the unit; therefore, I was told Uhaul could do nothing.

Évaluation :

5

Angel was awesome and amazing! Super nice and super helpful! I was dead tired, on the road for multiple days and she was just laid back, easy going and helped me move in with no issues at all! She definitely made the whole experience better, love her!

Évaluation :

3

When we booked our truck (15ft truck) the man who made our reservation said that all our stuff would fit in a 7x10 locker. It didn't fit and we ended up having to get a second unit. Because we were mislead we were suppose to get a package deal for two units. After we moved in the girl at the desk said she would call us the next day with the deal price after speaking with corporate. She never called us. We called corporate and waited on hold for an hour, finally spoke to someone and she said she would call us back with the package price. We never received a call in the three months we stored our stuff there and were charged full price for both units. Then we received an email that they were raising our rent on both units to $89,99 even though one was significantly smaller.

Évaluation :

4

Very helpful staff during the purchasing and then during the unloading process.

Évaluation :

5

We were in a very stressful situation and U-haul took a lot of that stress away. The experience from renting the truck to getting a storage unit was so smooth and we were extremely happy.

Évaluation :

5

Great facility & staff.

Évaluation :

5

Angel was wonderful to work with!

Évaluation :

5

I really wish I could have kept this unit longer this was by far the best storage facility experience I have ever had by far. I will definitely recommend anybody to use your services I hear in need in the future. Well maintained, very clean, convenient hours and moving tools, great staff, and great prices too. Also the recycle corner was an awesome idea as well and was a huge help in my time of renting with you guys. Thank you Angel for a great rental experience.

Évaluation :

5

This is absolutely the cleanest place ever. I would recommend this storage to anyone. The staff even remembered me when I would stop in. SUPER!

Évaluation :

5

I was very impressed with the facility. Clean and professional appearance wowed me!

Évaluation :

5

Beautiful facility - Great Staff!!

Évaluation :

4

Can't get the truck inside the building. I had a second floor unit so a small elevator was used to transport my furnishings. Difficult transition!

Évaluation :

5

Very impressed! Well kept after and the facility is really well done. Will recommend!

Évaluation :

5

I've dealt with several uhaul/ storage places in my time and this particular location was absolutely amazing to me. They worked with me through my hard times and the pandemic. They were kind, helpful, and always willing to go the extra mile for me. Thank you for the amazing customer service.l! I will definitely be recommending them to anyone who needs a storage unit.

Évaluation :

5

Awesome customer service

Évaluation :

5

Angel was extremely helpful and knowledgeable.

Évaluation :

5

The lady in the office personally walked me to my unit and showed me the simple check-in process, and the entire storage building is very clean. Great overall experience!

Évaluation :

4

The facility and service was fine. However Majestic Movers did not show up. They should have called me Monday morning before I rented a Uhaul truck for the move. My wife and I who are over 65 had to do the move ourselves. I will find my own movers in the future.

Évaluation :

5

Will definitely be back. The manager, Angel, always greets you with a smile and has a great attitude.

Évaluation :

5

Angela was very polite and helpful. I definitely will share my experiences with friends and family. Thank you very much, Jason R Roland

Évaluation :

5

See you in the fall.

Évaluation :

5

I would like to know when I will receive a refund for this month as a payment was taken out 4/28 and I cancelled 4/30. Merci.

Évaluation :

5

I loved how it was easy to get in and always had carts to carry stuff upstairs. I will use UHAUL again. Thanks so much

Évaluation :

4

When doing check-in through online, it would be better if there was better instructions of checking in/logging out with the security codes. I think I set the alarm off when first opening my unit because the email made it seem the code would be used on my unit, not by the entrance.

Évaluation :

5

The sales reps over the phone as well as at the facility that I spoke and interacted with were extremely helpful, patient, respectful, and knowledgable and were overall great to speak with and am extremely satisfied with the help and services they rendered me. Thank you!!!

Évaluation :

5

Staff person Angel is an asset.

Évaluation :

5

I need a space for my Mazda Miata, I called the number and then I went to the facility with my car. Staff was very helpful, and showed me exactly where to park my car. I had access to the car if I needed it. I would recommend your facility.

Évaluation :

5

One of the best decisions that I have made for the storage of my son's Mustang

Évaluation :

3

The climate controlled unit was too far away from the loaded truck, and an elevator had to be used. I think it took twice as long as it should have to utilize the unit because of its location. I don't look forward to moving out. Never again!

Évaluation :

5

Outstanding staff. Will be back every year to store my boat.

Évaluation :

5

Chose this UHaul location for climate control, safe keeping. Good staff. Friendly, helpful. Clean. Will definitely recommend.

Évaluation :

3

The facility had definitely met my storage needs. The only issue I have is pricing. I believe it is overly priced for what I had recieved.

Évaluation :

5

No issues at all with entrance to facility and great spot for storage for the bike.

Évaluation :

5

Was treated as a very valuable customer!!

Évaluation :

5

Super helpful and pleasant-got our drop off location changed when we found out that the pickup location cancelled the reservation

Évaluation :

5

Everyone I dealt with through my storage and moving experience was courteous and professional. Their costs were very competitive and they offered numerous options.

Évaluation :

5

Very pleasant staff and easy set up

Évaluation :

5

Angel and the staff here were always extremely helpful to me! Definitely recommend!

Évaluation :

5

Every member of the staff that I have dealt with has been very helpful with my storage and moving experience. I certainly will recommend their services to others.

Évaluation :

5

Very friendly and helpful staff. The facility was very clean and exceeded our expectations. We would definitely recommend this storage facility.

Évaluation :

5

Great facility, excellent handling of rental. Merci

Évaluation :

1

My experience was the worse! I was charged a full month after only checking out 3 days into my monthly payment which was the second month in which I was moving out

Évaluation :

4

The overall process was okay and not as terrible as I expected. However, there were a few bumps and areas of confusion, but it all worked out.

Évaluation :

5

Great facility, staff was friendly and very helpful.

Évaluation :

5

Clean, easy access. Friendly staff

Évaluation :

4

Mr. Ross was extremely helpful and tried to assist in every way he could even though problems with access to the car storage area was being denied with the key fob supplied. He assured me, that

Évaluation :

4

Too many hassles for 5 stars. Access hours didn't match what's described online. Forced to buy a disc lock. They claimed my U lock wouldn't fit - but it fit just fine. Occasionally out of free carts.

Évaluation :

5

Courteous kind and professional

Évaluation :

5

This was a convenient, clean and secure location for storing our daughter's belongings during her four years at Juniata College.

Évaluation :

5

Great service

Évaluation :

5

They only suggestion I have is the unit itself wasn't very well lit. It would be great if there were lights right above the units.

Évaluation :

3

Very clean

Évaluation :

5

They delivered what they promised. Couldn't be happier.

Évaluation :

5

the staff are awesome very knowledgeable of their job

Évaluation :

5

They went above and beyond to be sure everything was right! Moving is never easy but they made it seamless. I recommend using the U-Haul site to pick and drop off..saves ALOT of time and super easy!

Évaluation :

4

Rental rate was high for RV storage. Other venues are between $25 and $30 per month which includes security with cameras.

Évaluation :

5

Did exactly as what was promised. Excellent service to a novice like me.

Évaluation :

5

The staff was very friendly, helpful, and kind.

Évaluation :

5

Excellent service and prompt attention to our questions/needs!

Évaluation :

5

Very nice facility

Évaluation :

5

I had an excellent experience using this U-haul storage facility. Always clean, well-lit, at a comfortable temperature, and I had no issues at all with dust or moisture on my things. Angel is awesome!

Évaluation :

5

The nicest, sweetest, most helpful people I could have ever wished for!! Just wonderful!!

Évaluation :

5

The store was very clean and the staff was awesome and very friendly, that right there made me feel good, the demo.on how to use the facility was easy and the restroom very clean also.

Évaluation :

5

They were amazing. Customer service at it's best.

Évaluation :

5

I loved that I could drive my car inside the building where carts are accessible to help make moving your items in and out of storage so much easier. Would definitely use again.

Évaluation :

5

I would like to have the option for 24 hour access to my storage unit without having to pay extra. The store rep who helped me today was excellent and exceeded my expectations.

Évaluation :

5

Friendly staff and they all were very helpful....

Évaluation :

5

Angel was very helpful. There were some technical glitches with FOBs and cards but she powered through it all and was very pleasant and welcoming The facilities are great - better than I anticipated

Évaluation :

5

Convienant

Évaluation :

4

Angel has helped me over the past 3 years that my daughter has been in college. Angel is very helpful!!

Évaluation :

5

very good experience

Évaluation :

5

Very nice facility. Personnel were friendly and very helpful. Would definitely recommend this to those who need short-term storage.

Évaluation :

5

Very friendly and professional

Évaluation :

2

I bought a storage unit and Gwenevere (I think her name was) helped me. She was completely rude and condescending. However, Justin helped me the next day and was extremely helpful and kind!

Évaluation :

5

Very well run facility with fair rates. Cleanliness was a big plus. Will definitely recommend, and use again if the need arises.

Évaluation :

5

Very professional and helpful staff members. Amazing storage facility, clean and secure. Easy in and out second floor access.

Évaluation :

4

The only issue I have with your storage is the elevator size. It would have been very difficult to put a couch or something similar in there for transport to the 2nd floor

Évaluation :

4

THANK YOU

Évaluation :

5

The associate taking care of me was very kind and professional. She ensured to walk with me to my unit for the first time.

Évaluation :

5

The young lady employer, was nice helpful and Courteous, showed me what to do when returning the truck

Évaluation :

5

The guy that serviced me was thorough and friendly.

Évaluation :

5

Excellent facility, see you in October.

Évaluation :

3

Priced.to high compared to other storage lockers in the area

Évaluation :

5

Excellent facility.

Évaluation :

5

Very easy transaction. The person that helped us was very nice and personable. Je les recommande fortement. 

Évaluation :

5

The whole experience was better than we expected. Angel explained the storage rental process thoroughly and answered all our questions without any pressure.

Évaluation :

5

The Uhaul representative was very helpful in answering my questions and explaining the services

Évaluation :

4

5 🌟x's for Isha, she was great at presenting information, ensuring we understood everything and doubled back later to make sure we did, all done professionally, effectively and efficiently.

Évaluation :

5

Excellent service à la clientèle

Évaluation :

5

I could not say enough good things about the people at this facility. They were very friendly but they talked to each other and supported each other which clearly made everything go smoothly.

Évaluation :

5

Angel the facility manager always went above and beyond what one would expect. Exceptional service and friendliness. Will most definitely use again. Thanks again Wayne Witherow

Évaluation :

1

No honest personal.

Évaluation :

5

The on duty staff is cordial and accommodating and has provided me with excellent service and information. The facility is impressive and should meet my storage needs wonderfully.

Évaluation :

4

I really like the cleanliness and all of the features UHaul offers.

Évaluation :

5

Staff is extremely considerate and went above and beyond my expectations. I would encourage anyone needing to rent a vehicle or storage unit to go to this specific U Haul Facility.

Évaluation :

2

One of the worst experiences I have ever had trying to do business with an established company. I was going to add uhaul into our National plan to expand but I'll need to find a better company.

Évaluation :

5

Everything was great.

Évaluation :

5

Very professional and I will make sure I recommend you to my friends

Évaluation :

5

Very satisfied

Évaluation :

5

I have had a storage unit for some time now and always has been a good experience.

Évaluation :

5

Awesome experience. Alleviated any fears I had on storage. Professional and upfront!!

Évaluation :

5

Friendly people, professional service.

Évaluation :

5

Very professional and very nice to work with.. Thanks

Évaluation :

5

I would use uhaul storage again.

Évaluation :

2

No comment

Évaluation :

5

x

Évaluation :

5

I had 6 u-boxes to move to a location. When I showed up Saturday morning they have 4 ready on trucks with the remaining 2 ready to be loaded. Such a seamless and quick process.

Évaluation :

5

Great property. Super friendly and extremely helpful staff. Very reasonably priced. Would store items here again without hesitation. Merci.

Évaluation :

5

Phenomenal service!

Évaluation :

5

I had an excellent experience and would use this facility again

Évaluation :

5

It was great

Évaluation :

5

Great Service, nice facilities

Évaluation :

5

Thank you to the friendly staff

Évaluation :

4

Great service, very clean, your service helped us out alot...Thank you!!!!!

Évaluation :

4

Facilities and staff were excellent - price was a little high.

Évaluation :

3

Closed my account and was not given a refund or told that I lost the 18 days left for the month.

Évaluation :

2

Did not move in2 this unit. The wait to reach a live person on fone took 4ever. I booked a 8,8' x 18' When I went online 2 check the reservation, it was 4 a 10x10. More wait time on fone, couldnt fix

Évaluation :

5

Great storage facility. Amazing staff !!!

Évaluation :

5

This facility was great and very convenient. The staff was very helpful.

Évaluation :

5

Staff was always extremely courteous and helpful.

Évaluation :

5

Friendly staff, clean facility, even had the convenience of bathrooms & water fountains. Staff always helpful in answering questions. Very convenient with carts to use & inside parking.

Évaluation :

5

Very nice storage units. Very clean and well maintained.

Évaluation :

5

Brice and jen are extramly helpful and kind

Évaluation :

5

Very clean convenient location just off interstate. Staff is very nice

Évaluation :

5

Nice place friendly staff

Évaluation :

4

It was really easy to come and go as you please. I liked having the storage unit to pull into without having to go outside/inside to move my stuff. The staff was friendly and helpful.