Improve communication between scheduling and the physical location of the equipment. The brick and mortar vendor should be able to see if and when they will have equipment available. This reservation was made at one location and then changed by UHAUL costing me additonal time and money with NO support from the call center for better info on a confusing situation. In the future UHAUL will be my last call for rental truck needs.Richard E.
Customer Reviews for U-Haul Moving & Storage of Park Hills
Pour nous contacter
Altoona, PA 16601
(Located just South of the Plank Road exit of I-99 behind Levin's Furniture)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Échange de bonbonne de propane
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.michelle h. | Expérience générale
Le client n'a pas laissé de commentaire.Jane O. | Expérience générale
I rented a 10' truck and needed a ramp . Didn't have one and consequently the rental was a waste of money for me . I drove 4 hours to find their was no ramp ..Thomas B.
Angel spoke with me on more than one occasion & was very helpful as was another female employee. I rented several trucks in addition to the storage unit & Angel helped to coordinate the extra time I needed & returns. There were problems with the seller of the property & the move in dates were delayed. Only one thing could make this transaction "excellent" would be a bit of customer discount/compensation related to additional time that was needed for equipment that was beyond my control??????:):):)Mary M. | Expérience générale
Le client n'a pas laissé de commentaire.Wayne P.
So kind and so helpful!Maryssa B. | Premières impressions
Staff, especially Angel Kott, went beyond the normal to help me with a couple of issues. I could not have had a better experience in a time of dark griefBenadette M. | Expérience générale
Wonderful and helpful staff, we will use this facility again if needed. Thank you all.Mary M. | Expérience générale
VERY HARD TO GET A TRUCK IN MY AREA ALOT OF RUN AROUND TWO MANY PHONE CALLSJames P.
Park Hills location. Angel knott is the manager. Always professional and goes above and beyond to be sure you are taken care of.Wendy R.
Great people to work with!Richard S.
Le client n'a pas laissé de commentaire.David N.
This is a Beautiful storage unit! I was very impressed and so clean! Fantastic place. Services were outstanding the people very upbeat and friendly. Merci.lisa m. | Premières impressions
Le client n'a pas laissé de commentaire.Jennifer S. | Expérience générale
Lower prices... Paid almost 600 $for2 days with the uhaul... Very little pick up on the gas pedal when accelerating... My car accerates faster....not happy that you charged my card without contacting me... that's rude ...never got a receipt for that... Need better... TrucksGretchen G.
Le client n'a pas laissé de commentaire.Michelle W. | Premières impressions
Professional, seamless and smooth experience!Tim P. | Expérience générale
Le client n'a pas laissé de commentaire.David W.
Angel was so helpful and always very pleasant!Karen B. | Expérience générale
Le client n'a pas laissé de commentaire.Lydia G.
Get better people that won't rip off in milage and won't do nothing about gas when you use more than what you should have because the alignment was shittymicala M.
Nothing. Everything was great. Thank you !!Michael H.
They were great to work with. Explained things thoroughly and sent an associate with me to explain the procedure.Pete D. | Premières impressions
Le client n'a pas laissé de commentaire.Michele H. | Online Move In
Le client n'a pas laissé de commentaire.Charles S. | Expérience générale
Le client n'a pas laissé de commentaire.Jennifer S. | Premières impressions
Le client n'a pas laissé de commentaire.Marina M.
Le client n'a pas laissé de commentaire.Courtney H. | Expérience générale
Le client n'a pas laissé de commentaire.Vincent G.
Le client n'a pas laissé de commentaire.Dale R.
Le client n'a pas laissé de commentaire.Christina L.
Le client n'a pas laissé de commentaire.kevin C. | Expérience générale
Got a truck rental + UBOX.. Was in/out in 10 mins. The "Dynamic Duo" of ladies working was AWESOME. Jessy B. and the other female are ROCKSTARS. 3rd time at location, never an issue.joseph P.
The personnel at the location were helpful and acted expeditiously. No issues at all. No need to deviate from how they operate.LUCAS H.
Very easy and convient. Helpful that carts are provided to haul stuff to my locker on the 2nd floorJustin Z. | Online Move In
Le client n'a pas laissé de commentaire.leigha l. | Expérience générale
Angel was awesome! Nice and helpful!Chriss M.
the entire transaction was handled very well. When I needed additional space they worked with mw to make it convenient. Great job LadiesMary M. | Premières impressions
Le client n'a pas laissé de commentaire.Tim P. | Premières impressions
Le client n'a pas laissé de commentaire.Jameek B. | Premières impressions
They are so nice and friendly! As well as very helpful and knowledgeable. Would recommend to anyone and everyone!Brittany F. | Premières impressions
Le client n'a pas laissé de commentaire.Jonathan and justine S. | Premières impressions
Le client n'a pas laissé de commentaire.Frank S. | Expérience générale
Le client n'a pas laissé de commentaire.Jose D. | Premières impressions
Le client n'a pas laissé de commentaire.Andrew M. | Expérience générale
Le client n'a pas laissé de commentaire.Aleksei L.
Le client n'a pas laissé de commentaire.James B. | Expérience générale
Le client n'a pas laissé de commentaire.Robert M.
Le client n'a pas laissé de commentaire.Eric b. | Online Move In
Our experience was a disaster and the ubox didn't show up until nearly 3 weeks after promised date. Staff was very apologetic and Ean in Washington PA was fantastic to deal with. We felt that the considerable inconvenience this posed was appreciated and we were dealt with fairly in the end. I'm not so sure we'll rent a Ubox again but will continue to use Uhaul for other services.Charles A.
Le client n'a pas laissé de commentaire.BRANDON S.
Le client n'a pas laissé de commentaire.Ted P.
Le client n'a pas laissé de commentaire.Nate B.
Le client n'a pas laissé de commentaire.ANDREWDAVID S.
Friendly, awesome customer service!!! Was the best experience you could ask for.Denise C.
Staff very courteous and helpfulChris H.
Angela is great to work with and she’s very friendly and politeCariAnn S. | Premières impressions
Le client n'a pas laissé de commentaire.Lynn B.
I was not happy to be moved from Sunday in one town, to Monday in another town, which led me to have to call off of work. Then on Monday we were stuck switching locations, but we're not contacted to say that. Granted they are not far apart, but a heads up would've been great... not happy with that part.Douglas S.
We can't say enough about Angel and her team. They were so helpful and professional. They supported us every step of the way and we are very grateful. If you're moving this is the place to go.Susan G.
Angel did a great jobJohn P.
Very nice facility especially for the altoona area.Frank C.
Everything was great! Very easy & efficient! Made moving very easy & convenient! Thank you U-Haul! Also appreciated the easy contactless check in! Again thank you!!! Definitely will be using U-Haul again for my next moves!!!!Leah K.
Le client n'a pas laissé de commentaire.Kerry S.
Very pleasant experience! Both employees (Kylie Orr & Jessy Bianchini) we spoke with were super friendly and helpful explaining everything and getting us the help we needed.katie c. | Premières impressions
Kylie is an excellent employee as well as a helpful, nice person! She is a gem! She should be valued and rewarded for her good customer service!dorinda s. | Premières impressions
Le client n'a pas laissé de commentaire.Torrey S.
LOVE, LOVE, LOVE the remote pick up and drop off service !!!PAUL M.
Le client n'a pas laissé de commentaire.Lorraine D.
Staff went above and beyond to get me a unit. Angel and Jessie are and asset to your Company! I always deal with you when we need a truck for hauling.Andrea F. | Premières impressions
Le client n'a pas laissé de commentaire.LYNNA K.
I planned to rent the U-HAUL from State College, PA, because I lived there. Just a day before the trip, they called me and said I have to go all the way to Altoona, PA to pick up the truck. it/s a one-hour drive from State College PA to Altoona PA. At the very last minute by U-HAUL, this change of plan caused me to waste time and money and pay the price out of my pocket. I would appreciate it if someone could do something about it.Mohammad S.
Angel is the best at her job. She is very well trained and very professional and she trys to get to know all the people that have storage units in the building.Jessica E. | Premières impressions
First if a costumer rents and pays for a truck in advance, then you need to make sure that you actually can provide that truck. It should not be up to the costumer to fix your truck shortage or laziness. Trying to send a costumer an hour further than where they originally rented a truck from is absolutely inappropriate, and irresponsible. Next time if you don't have a truck available to a costumer who has already PAID then be more willing to comp them on gas or try harder to figure something out for them.Rebekah R.
Le client n'a pas laissé de commentaire.Joseph R.
Remote pick up and drop off is very, very convenient !!Paul M.
Le client n'a pas laissé de commentaire.Roger M.
Le client n'a pas laissé de commentaire.Eric S.
Friendly and professional checkin staff was a great way to complete our moving project.William S.
Le client n'a pas laissé de commentaire.Melissa S. | Premières impressions
Others could take lessons from the two lady's that run the show here at this location. They know more than most of the guys and don't have an additive like most of the guys do at locations.Torrey S.
Le client n'a pas laissé de commentaire.Kerry S.
Le client n'a pas laissé de commentaire.JAMES D.
Super friendly and professional staff!SHARON C.
Le client n'a pas laissé de commentaire.Jenna S.
The general manager is really goodRobert B.
I was totally satisfied and can't think of how it could have been better.Linda D.
Le client n'a pas laissé de commentaire.Paul M.
For one your prices Are way too high Did I write one before for 2 weeks and only paid about a 1 000 $how did I pay over 3000 for 1 for a month Janice I get time I am gonna be calling or you guys can just call me because I should have a better price than that And as far as recommended you to anybody I would never do thatMichael S.
I've used your service twice for a long distance move and everything was perfect. Employees all very friendly, helpful and professional. Highly recommend and have told numerous people.Denise H.
Employees very helpful..Good job.. to improve there should be the ability to negotiate mileage costs ... I would've rented truck instead of trailer for 200 mile job if 0,79 mile...robert M.
Le client n'a pas laissé de commentaire.Jamie L.
Le client n'a pas laissé de commentaire.James B. | Premières impressions
Le client n'a pas laissé de commentaire.Debra J.
We were very satisfied with this service and method of shipmentfred D.
Hire more people like Angelica who was knowledgeable, personable and efficient.William M.
Need more customer parkingAdam M.
Le client n'a pas laissé de commentaire.Robert W.
Everything was wonderful and I will continue to ise this location for all my moving and storage needs.Mary M.
Fast and professional. Very smooth and easy experience. I will use U-Haul again and recommend to friends and family.Gina M.
Clean and friendly. The cargo van was greatTimothy A.
Altoona UHaul is the cleanest and most knowledgeable UHAUL facility in the Country.Sandra M.
Beautiful, friendly, and efficient facility. You gotta love itRichard D.
The woman who helped us was very nice and efficient. The facility was easy to maneuver around and easy to access. I would recommend this location to anyone.Patrick M.
Le client n'a pas laissé de commentaire.Kelly S.
The entire process went so smooth. Thank you for fast service and answering all of our questions and concerns. I recommend the dress moving boxes. What a major time saver. If you have shirts or coats those boxes are awesome. My wife kept handing me nice wrinkle free clothes to put on clothes rod. It took minutes to put them away.Stephen K.
Le client n'a pas laissé de commentaire.Donald A.
Angelica was great!Stephen K.
Le client n'a pas laissé de commentaire.Megan W. | Online Move In
Jessie was very helpfulMark E.
The customer experience I had was excellent your representative Angel is example of what all associates should be like. Courteous, well informed, and professional. For this reason, I will continue to return for more service RobRobert H.
The most professional, safe, and clean storage unit I have ever seen. Very nice operationJoseph D. | Premières impressions
As an employee was leaving work because her shift was over, I arrived. She welcomed me, asked if she could help me, and escorted me into the building. She then shared my needs with the employee on duty and made sure I was getting my needs met. Kudos to her!! Very helpful and friendly employees, spotless facility, and accommodating.Lourie L. | Premières impressions
Le client n'a pas laissé de commentaire.DANIEL L.
Le client n'a pas laissé de commentaire.CHRISTOPHER F.
Le client n'a pas laissé de commentaire.William J.
Le client n'a pas laissé de commentaire.Sagar K.
Le client n'a pas laissé de commentaire.Dylan M.
I want to mention that I am a repeat customer, and your representative Angel consistently provides exceptional service.Robert H.
Le client n'a pas laissé de commentaire.Albert H.
Jessy was very helpful and efficient . Excellent service à la clientèle. ThanksJim M. | Premières impressions
Le client n'a pas laissé de commentaire.Jeffrey W.
Le client n'a pas laissé de commentaire.Tammi V.
very nice person when i picked up and return and very fastTroy S.
Le client n'a pas laissé de commentaire.Mark C.
Le client n'a pas laissé de commentaire.Mark C.
First unit was way too small and immediately moved up to a bigger unit.RENEE P.
Le client n'a pas laissé de commentaire.Stephen H.
Le client n'a pas laissé de commentaire.Deborah A.
Le client n'a pas laissé de commentaire.Philip W.
Angela was extremely helpful. Talked to her several times over two days and she gave me solutions that fit my problemsRichard Z.
Angel was awesome and amazing! Super nice and super helpful! I was dead tired, on the road for multiple days and she was just laid back, easy going and helped me move in with no issues at all! She definitely made the whole experience better, love her!Sean G. | Online Move In
From set up to drop off, everything went so smoothly. Angel was very pleasant.Kelly K.
Excellent staff, very clean facilityDavid T.
angel who checked us in was greativy F.
Get rid of Ford trucks and vans, replace with Toyotas or Nissans.Matthew G.
Le client n'a pas laissé de commentaire.April M.
Le client n'a pas laissé de commentaire.Terry M.
A overall excellent experience..... excellent equipment and a fantastic staffDavid T.
Good quality equipment, and the staff are spot on !! Enjoyed my experienceDavid T.
Le client n'a pas laissé de commentaire.Barbara M. | Premières impressions
Le client n'a pas laissé de commentaire.Karla S. | Premières impressions
Very impressed! Well kept after and the facility is really well done. Will recommend!Ronald B. | Premières impressions
Awesome customer serviceCourtney H. | Premières impressions
Angel was extremely helpful and knowledgeable.Karen B. | Premières impressions
Le client n'a pas laissé de commentaire.Rick C. | Premières impressions
Le client n'a pas laissé de commentaire.Clara B. | Premières impressions
Le client n'a pas laissé de commentaire.linda c. | Premières impressions
Clean, easy access. Friendly staffRobert C. | Premières impressions
Mr. Ross was extremely helpful and tried to assist in every way he could even though problems with access to the car storage area was being denied with the key fob supplied. He assured me, thatCharles S. | Premières impressions
Excellent service and prompt attention to our questions/needs!Anne S. | Premières impressions
Angel was very helpful. There were some technical glitches with FOBs and cards but she powered through it all and was very pleasant and welcoming The facilities are great - better than I anticipatedJulia S. | Premières impressions
Very friendly and professionalCarol S. | Premières impressions
The guy that serviced me was thorough and friendly.Jeffrey L. | Premières impressions
The Uhaul representative was very helpful in answering my questions and explaining the servicesRussell T. | Premières impressions
5 🌟x's for Isha, she was great at presenting information, ensuring we understood everything and doubled back later to make sure we did, all done professionally, effectively and efficiently.John G. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
Propane service delivered straight to your door!
We have the largest selection in the industry!