Évaluations des clients U-Haul Moving & Storage of Penn Hills

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Penn Hills

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Jeffery d. le

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Le client n'a pas laissé de commentaire.

VERNA T. le

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Le client n'a pas laissé de commentaire.

kimberly l. le

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Customer Service was great

Mark P. le

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Le client n'a pas laissé de commentaire.

Elaine B. le

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Le client n'a pas laissé de commentaire.

Darrell C. le

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Very friendly and professional.

JOSEPH W. le

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The computer system gave both employees a difficult time trying to complete my order. Not sure what caused their problems but they were very professional and worked through the issue.

MARK P. le

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Le client n'a pas laissé de commentaire.

Jeffrey C. le

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The young man that check me in was excellent. Great job!

Joseph F. le

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Le client n'a pas laissé de commentaire.

Dennis T. le

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These guys made my rental simple and convenient.

FELICIA M. le

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Le client n'a pas laissé de commentaire.

mike n. le

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Le client n'a pas laissé de commentaire.

David G. le

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The staff at this location does on OUTSTANDING job each and every time I rent a U Haul truck. I will not go anywhere else!!!!!

Kelly B. le

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Le client n'a pas laissé de commentaire.

leonard h. le

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These guys went the extra mile for me. I was between a rock and a hard place and they got me a van so that I could help move my son to college. Fantastic!!!! Thanks guys!!!!

WARREN W. le

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I was treated with respect and felt very welcomed by the staff. The manager was very professional and knowledgeable and answered all the questions I had. They also made it quick and easy to get in and out.

Joseph R. le

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Le client n'a pas laissé de commentaire.

parthiv p. le

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we just dropped of that location but was nice neat and clean.

Justin S. le

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Le client n'a pas laissé de commentaire.

Amonte E. le

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Smooth and easy.

Tara J. le

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I ordered a van and moving help online and paid with a credit card. Once I got in the store the store operator said he needed my card again for the deposit. I informed him I already paid everything and did express checkout online. He said he never received any money and began to run my card a couple times for the deposit. Again he said he never received any money and said he cancelled the transaction and I had to start over with $100 cash deposit. I checked with my bank and they confirmed money was taken out and given to Uhaul. The moving help guy was also paid. I need my money refunded back. I am very upset about how this guy talked and treated me. Not only will I never go back but I will warn all of my family and friends never to go there either.

Alan Y. le

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It would be nice to have the online check in synced with the location rental procedure. It would save time for customers who use the online check in.

Joseph B. le

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Thomas was awesome!

tracey c. le

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The Uhaul rep was very kind and informative, this was my first time renting a Uhaul.

Albert H. le

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nothing, you were excellent, Thank you

kearney k. le

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excellent Gerenal manager and owner

Douglas P. le

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Excellent customer service. Quick and easy check out and check in. Only downside is that it's located on a busy road so it's not easy to pull out of the lot.

David R. le

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Le client n'a pas laissé de commentaire.

DAVID M. le

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The contract advertised UHaul sites were open until 8:00 PM; we arrived at 6:30 to find this site closes at 6:00. We attempted multiple times to return using the UHaul website, which were frustrating and not successful. An off-duty UHaul employee saw us in front to fhe store and stopped to assist (Thank You).

Richard S. le

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1. Reserving thie 15' truck online was easy 2. Excellent Customer Service #. Convenience of drop off box (although I mistakenly placed the key in the "rent drop slot") Thank you U-Haul!

LaTara S. le

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The customer service was great, both men were very polite and prompt. They informed me by telephone that there was a truck available an hour before my reservation.

Scott W. le

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Le client n'a pas laissé de commentaire.

Kathryn B. le

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Everything was great thank you

Sherri C. le

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Le client n'a pas laissé de commentaire.

jacline g. le

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Le client n'a pas laissé de commentaire.

Melinda W. le

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Le client n'a pas laissé de commentaire.

mike k. le

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Very friendly staff. Was in and out no messing around.

chad h. le

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The truck had an exhaust leak in the cab and had to ride most of trip in the rain with the windows half way down.

angelo s. le

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Quickest, easiest drop-off ever. Thank you and have a great day!

Matt A. le

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Excellent customer service from the owner, Doug. He worked hard to resolve my prob when my mower would not fit through the door opening of the unit I had originally reserved. Service was outstanding.

Matt A. le

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Uhaul initially directed me to drop off at the wrong location, but then I ended up here. The owner Doug was EXTREMELY helpful, friendly, and knowledgeable. He went out of the way to get a different unit when my originally reserved unit would not fit my equipment. I would highly recommend the customer service I received at this location.

Donald P. le

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Le client n'a pas laissé de commentaire.

Alexis M. le

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Le client n'a pas laissé de commentaire.

Linda T. le

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Le client n'a pas laissé de commentaire.

Karl n. le

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Le client n'a pas laissé de commentaire.

dennis d. le

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I reserved a 15 foot truck and got a 20 foot truck from the Monroeville location. When I corrected it they gave me the 15 for $232 the cost of the 20 foot. Said same price due to time of year. Got it from the Rodi rd location and they were great. Cost was half of the Monroeville location.

Kimberly V. le

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Le client n'a pas laissé de commentaire.

owen k. le

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Le client n'a pas laissé de commentaire.

Toni R. le

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Check in & check out was very quick and easy. Will definitely go back there again to rent another truck!!

Michelle H. le

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This location was amazing. Douglas, the owner, was absolutely fantastic. Jaycee at U-Haul of Monroeville was absolutely amazing. Your online services...HORRIBLE! I reserved a truck a week prior to my move, two days before I get a call telling me that my reservation was moved to New Stanton....nowhere near where I was moving. I called the number back to see what was going on and the owner there had no idea what I was talking about and said he didn’t even have my reservation information. I called customer service and the man who answered was rude and not helpful at all. Jaycee helped locate a truck much closer to me, set it up and let me see the confirmation. Douglas at Penn Hills store was so kind and apologized profusely for the crappy online and corporate customer care treatment.

Charles O. le

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Unfortunately I don't think I have another experience at this location

Curtis J. le

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Everything was great about my experience. I will definitely go there again.

hazel c. le

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Two pleasant young men took care of the return in a professional manner.

Darrell C. le

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Doug and his staff are excellent. Very friendly and helpful. Will rent from them again.

YALONDA H. le

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Thank you

Darrell C. le

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Very polite and very helpful. They will be my moving place.

ROSEMARY O. le

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I have had my unit several years and always delt with Sherri Robbin sand was very satisfied with her. However Doug exceeded expectations and extremely polite and accomadating. Thank you Doug.

JEWELL H. le

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Thank you

GWENDELLYN O. le

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Could never reach anyone via phone at the Moore Storage #. Reached Doug on first attempt at U Haul.

bruce t. le

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Sheri was awesome. I really like your customer service. She helped us out and did everything amazing

CANDIS W. le

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Your facility truly met my needs. The units and the grounds are clean and secure. Also the attendant was more than helpful.