Le client n'a pas laissé de commentaire.Paul S.
Customer Reviews for U-Haul Moving & Storage of Penn Hills
Pour nous contacter
Pittsburgh, PA 15235
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 6h pm
- Sam - dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
My experience was fantastic. The three employees were very nice to work with and helped me understand the use of the trailer. They were very effecient in getting me off and when I returned. I would use this location again and recommend it to anyone. Using the website for the reservation was simple and I had a good experience talking to the schedule call center team as well. A great experience.Maureen M.
Excellent customer servicegregory R.
Le client n'a pas laissé de commentaire.Joseph M.
Le client n'a pas laissé de commentaire.ronald S.
The rental process was easy. The worker inside was very polite. However, The van I rented smelled terrible inside the cab and inside the cargo area. It smelled like urine. It was hard to deal with during my moving process. I would recommend having the uhaul cleaned to remove whatever the smell is inside.Jobbie B.
Le client n'a pas laissé de commentaire.JEFFREY D.
Ensure the license plates are attached to the trailer.HAYWOOD P.
In and out service. Quick return. No problems.Renee H.
The vehicle had an exhaust leak, a/c worked intermittently, windshield was so dirty I had to clean in before I could drive and the front end alignment is so bad it's almost undriveable at highway speeds. The mobile return website also did not allow me to share location once I returned the vehicle.Mario S.
Le client n'a pas laissé de commentaire.Rick F.
The site has too many vehicles. It is very hard to get out of the grounds onto the busy adjacent road. It is hard not to bang into other trucks getting out. I would also like to comment on your website. The reason I went to this pick up is because the website unannounced bumped me to another location. You identify one site, but when you hit Get Rates (no trucks?) you get the rates from another location. If you look carefully you can see the address change. But there needs to be a highlighted announcement that you are being relocated to a different dealer. Finally, it should be much easier to cancel your reservations. Given that I am editing my reservation, I should not have to sign in (no account) to cancel the reservation I am editing.William S.
Le client n'a pas laissé de commentaire.Joy S.
Fast easy rental process and pleasant helpful staff.Laura B.
The lot itself is a little small. Hard to get in an out of. But convenient because it's near the parkwayBrandon P.
Doug is so good with his customers and a pleasure to work withlynn L.
Only issue is Rodi lane can get very busy and difficult to pull out of the parking lotRobert C.
We had a great experience picking up and returningâ€¦ very efficient and customer friendly.Lawrence S.
Le client n'a pas laissé de commentaire.Naeisha M.
The staff were informative and very detailed. They were extremely helpful with making my process go smooth.joy s. | Premières impressions
Staff worked together to help me find a suitable unit.Cindy K. | Premières impressions
Doug was friendly and helpful, guaranteed a truck on a busy Saturday. Happy to have my local U-Haul location be so consistently good. Will be back for my future moving needs.Joseph L.
Nothing to improve! Great experience - quick in and out, excellent customer service, good selection of moving supplies on hand, etcetera. Fortement recommandé!Loretta W.
I went on-line to rent the truck...Cheryl, the person I spoke to, was excellent...very friendly and helpful as she answered many of my questions. ..great job of assisting me! At the location, ERIC WAS ALSO FRIENDLY AND HELPFUL...the truck was ready to go when we arrived...wonderful overall service!Robert L.
Awesome courteous and knowledgeable staff. Would definitely recommend and will use in the future.Ken T.
Fix them vansJerome W.
Le client n'a pas laissé de commentaire.Donald W.
Keep up the great work. Definitely a continued customerDarnell D.
The staff was very friendly. Always had time and accommodating my in's and out's. Doug is an excellent manager. Any issues he addressed immediately. I would highly recommend. Excellent facility, staff and service.matthew f. | Expérience générale
Le client n'a pas laissé de commentaire.TIM W.
Service rapide et convivial.Ebony E.
Le client n'a pas laissé de commentaire.Cynthia P.
Le client n'a pas laissé de commentaire.Jenny A.
Le client n'a pas laissé de commentaire.Jeffrey H.
Provide better instructions for the self service option.Jerome D.
Le client n'a pas laissé de commentaire.Ruben E.
The employee was wonderful!Candace W.
Le client n'a pas laissé de commentaire.Marvin W.
Le client n'a pas laissé de commentaire.Rickey G.
Thank you Doug!Colin K. | Premières impressions
I got through in-person registration very quickly. The employees were courteous.Michelle B.
Le client n'a pas laissé de commentaire.DALERENO R. | Expérience générale
Extremely friendly staff.Jason R. | Expérience générale
Le client n'a pas laissé de commentaire.Jaime G.
Perfect experience.Jason R.
Le client n'a pas laissé de commentaire.Don J.
Staff were friendly, prepared for our reserved time, and knowledgeable.Linda D.
Le client n'a pas laissé de commentaire.ronald W.
The folks that run this shop are superb, go out of their way to help you. I reserved a 20' truck and an auto transport from this location for an out of state move and when it came time to get it Uhaul had the truck available here and the auto transport completely on the other side of town. When I picked up the truck the guys tried everything they could to get one closer but no luck. This was out of their control I would definitely use these folks againRobert W.
Le client n'a pas laissé de commentaire.Ronald L.
No complaintsDEBORAH D.
Le client n'a pas laissé de commentaire.Monica S.
We were told there was a quarter tank of gas in the truck and it was actually on E. We had to put a quarter tank in the truck before we even used it.Pamela B.
Other than signage, nothing at this time.Brooke S.
Le client n'a pas laissé de commentaire.Richard F. | Expérience générale
Evwrything was quick and simple. Employees were very friendly.Alex G.
Le client n'a pas laissé de commentaire.Christopher M.
I had my location switched day before leaving for Pittsburgh. Location was 40 min from my site. Poor access in and out of lot. Traffic heavy. No maneuverability.Thomas Y.
Le client n'a pas laissé de commentaire.DARRYL C. | Premières impressions
Le client n'a pas laissé de commentaire.Ted H.
Actually it was your staff, that assisted customers. Very nice.Darrell T.
I rented a van for almost 2 hours drove only 31 miles , charges came to 86 $ , 71 $ for the rental , 15 for gas .. they charge per mile , the 19$ A day was a joke !Omer Z.
Le client n'a pas laissé de commentaire.Rachonne B.
Nothing. This location and the staff were great.Tonya G.
Good overall but pick up was difficult. Had to enter info and photos over and over even. After doing online reservation. Should have been faster than just going inPaul F.
Le client n'a pas laissé de commentaire.Thomas M.
Everything was good. The men who manned this location were kind and very considerate.Lisa D.
Le client n'a pas laissé de commentaire.bethany B. | Premières impressions
Le client n'a pas laissé de commentaire.Alexis S.
Le client n'a pas laissé de commentaire.Kevin H.
All of the staff including the owner are friendly, kind and helpful.Dora J. | Expérience générale
Le client n'a pas laissé de commentaire.SHAWAN S.
Le client n'a pas laissé de commentaire.Hillary H.
Excellent and professional!denise S.
Le client n'a pas laissé de commentaire.Deborah H.
Ac didnt really word slightly coolmark K.
Le client n'a pas laissé de commentaire.Jason H.
Have the vehicle we reservedCamille C.
Great costumer service. Very understanding when I called to ask a question about needing a few more hours.David B.
STILL WAITING FOR MY MONEY OWED ME TO BE PUT BACK IN MY ACCOUNT.Vincent S.
Excellent service by your front desk people!Scott D.
Le client n'a pas laissé de commentaire.Sharon H.
Le client n'a pas laissé de commentaire.LILLIAN C.
The u haul in Penn hills has nice reliable trucks. I rent trucks from them monthly while I'm doing home renovations and I've had good experiences with this facility.Richard C.
There is a lack of appliance dollies nationwide, there needs to either be more available or not offered on the website when you reserve your vehicle. I had to go to Harbor freight and buy an appliance dolly to move a refrigerator and a stove. Had I known this before I picked up the truck I could have saved myself $200 and 30 miles which I had to pay fees for.Gregory B.
Le client n'a pas laissé de commentaire.David D.
Stay friendlyjerry K.
Very friendly and professionalJason R.
Le client n'a pas laissé de commentaire.Jason M.
Le client n'a pas laissé de commentaire.frederick S.
The website chose a different location than what I chose which turned out ok but it was confusing bc I got several different confirmations for two different locations.Gina M.
Le client n'a pas laissé de commentaire.Catherine T.
Le client n'a pas laissé de commentaire.WANDA K.
Friendly and helpful staff!Crystal W.
The crew in this location is excellent. Very helpful. They come out and go over everything that you need to know and doesn't have an issue if you have more questions. They provide all additional services and explains them if you need them. Your doing excellent!!Carolyn S.
Doug and his colleague were extremely polite, respectful, and efficient. I would highly recommend this Uhaul location for everyone to use!Gretchen M.
Le client n'a pas laissé de commentaire.TAUFIQ S.
Le client n'a pas laissé de commentaire.Brianna P.
Add a couple more chairs and some refreshments an let an old man set down LOL...l just kidding.....!! Just keep up the good work that your doing THANKS..!!Curtis W.
Le client n'a pas laissé de commentaire.Michelle P.
The gentlemen working at this location are fantastic!!!!! I will definitely recommend them to all me friends!!TAMMIE F.
Staff very friendly and helpful. The doors on the units are pretty worn and could use maintenance or replacement. Would recommendDawn S. | Premières impressions
Le client n'a pas laissé de commentaire.Charles G.
The gas was on empty and it needed a oil change Also the self check out and check in was a mess The lock would not open to get the key You have to push the metal bar on the lock I had to wait 20 min to get some1 on the phone to tell me that A sign would be great On the return the would not fit in the key box smh Had to wait for 25 min to get the okay to put it in the mail box and not in the key returnBianca W.
Le client n'a pas laissé de commentaire.Rochelle B.
I really liked how the guys in the office on Rodi Road treated me so nicely and made me feel comfortable renting the Uhaul. They gave me a nice truck and made my move very easy for me!Elizabeth S.
Everything was good service was fast guy's did a good job in and out I was on a timeline to get to my pick-up and it worked out.RICARDO C.
Staff are very helpful and friendlyGene Z.
Le client n'a pas laissé de commentaire.Sharon H.
What a great crew going out of their way for usMike D.
Le client n'a pas laissé de commentaire.warren m. | Premières impressions
The facility was very clean along with having the employee's being as helpful as they can.lynn t. | Expérience générale
Le client n'a pas laissé de commentaire.Paul M. | Expérience générale
Le client n'a pas laissé de commentaire.Gail R. | Expérience générale
Thanks!!!Ronda B. | Expérience générale
Le client n'a pas laissé de commentaire.joel M. | Expérience générale
Le client n'a pas laissé de commentaire.KHADIJAH W. | Premières impressions
Le client n'a pas laissé de commentaire.ron r. | Premières impressions
Le client n'a pas laissé de commentaire.SEAN S. | Expérience générale
Le client n'a pas laissé de commentaire.DESIREE P. | Premières impressions
Loved it. The guys were great thereDEBORAH M. | Premières impressions
Uhaul are always good and can be relied upon.Jake O. | Expérience générale
Le client n'a pas laissé de commentaire.ANTHONY M. | Expérience générale
Le client n'a pas laissé de commentaire.frankie w. | Expérience générale
Le client n'a pas laissé de commentaire.Janine D. | Expérience générale
Le client n'a pas laissé de commentaire.Kendra C. | Expérience générale
Le client n'a pas laissé de commentaire.Rodney W. | Premières impressions
I always trust U-Haul for all my movement needsSanjiv K. | Premières impressions
Le client n'a pas laissé de commentaire.Andrew D. | Premières impressions
Le client n'a pas laissé de commentaire.Angela A. | Expérience générale
Thank you for your serviceWalter H. | Expérience générale
Would store here againjim v. | Expérience générale
Le client n'a pas laissé de commentaire.michael h. | Expérience générale
Nice staffs, happy to help everything we need.Qui N. | Expérience générale
The guy working was by himself and I know it was a busy day but he handled it well. Promote him.Walter H. | Premières impressions
Le client n'a pas laissé de commentaire.Chareese H. | Expérience générale
That eric gains was a great help he help me find the rite size storage good customer servesCharles H. | Expérience générale
The U-Haul Storage store of Penn Hills very friendly & excellence service.They were happy to help me with anything I need. Thank you for everything.Qui N. | Premières impressions
Le client n'a pas laissé de commentaire.tammy s. | Expérience générale
Le client n'a pas laissé de commentaire.GARY T. | Premières impressions
Le client n'a pas laissé de commentaire.Darlene A. | Premières impressions
The staff were super friendly and easy to talk to, we had an issue with the latch to open and close our unit and they took care of it immediately.Alexandra R. | Premières impressions
I have had a great experience at this facility. I'd particularly like to recognize Doug, and his staff as well. I took rental space and couple of truck rentals from them. These guys are super nice and extremely help. I'll recommend this facility 100 %.RAJVEER S. | Expérience générale
Le client n'a pas laissé de commentaire.shanell l. | Expérience générale
Great staff. Very helpful. Very clean facility nmatthew f. | Premières impressions
very accommodating, pleasant experience thanks to your teamJoseph J. | Premières impressions
Le client n'a pas laissé de commentaire.ROBERT J. | Premières impressions
The staff at the UHaul storage facility is 100 % customer satisfaction. Doug is always available for any questionsmatthew f. | Expérience générale
Le client n'a pas laissé de commentaire.bill s. | Expérience générale
Dough makes this place a 5*.DENESHA M. | Premières impressions
Doug goes up and beyond for you. A true Gentleman. I will use Doug's facility with all my UHaul needs.Darrell C. | Expérience générale
Le client n'a pas laissé de commentaire.ELIZABETH G. | Expérience générale
The staff was very friendly and accommodating. The unit itself had some grease spots on the floor we wished had been cleaned first. Otherwise the experience was great!Katie o. | Premières impressions
All of my U Haul needs will go through a Doug and his group.Darrell C. | Premières impressions
Although the storage unit that I reserved was not available the employees helped me find one that was bigger. The staff were nice and even took me to each size storage unit so I could make sure I had the correct size. The check out process was fast and easy.Kenesha t. | Premières impressions
Doug, the manager, was outstanding to deal with.matthew f. | Premières impressions
I will never shop at uhaul again. When I picked up my truck, it wasn't checked and there was wood in the back so after an hour of not realizing it was back there prepping for my move to another state, I had to return my truck for another one. The staff was friendly, but not helpful I wanted more than a $50 return for my inconvenience.jasmine B. | Premières impressions
The staff was very nice and helpful everytime I went there. They were fast and efficient with all their work. They were also very helpful and understanding with any problems or issues you might have.Liz J. | Expérience générale
Le client n'a pas laissé de commentaire.RAJVEER S. | Premières impressions
Le client n'a pas laissé de commentaire.Vincent C. | Premières impressions
My total experience with uhaul was very good. Would highly recommend this site. When I arrived at that location and realized the unit was to small the owner/ manger was very good about making a larger unit available that night . Kudos to them. Carol M. | Expérience générale
no commentwarren m. | Expérience générale
I cancelled my storage at this place and just seen that u guys charged me till jan 31 2020 i left ib july even opened door and called corporate and told them that i was leaving facilityskevin h. | Expérience générale
Good customer service didn’t show attitudeNatasha P. | Premières impressions
They were very cooperative when we found out that the storage that I booked on the phone was not adequate. The manager at the Rodi Uhaul gave me a larger storage room. I was very pleased with him.Carol M. | Premières impressions
Doug and his staff are great.FLOYD B. | Expérience générale
The manager Doug at the Penn Hills office along with his staff were very helpful and courteous. I will recommend his facility to everyone I know. Annette SampsonAnnette S. | Expérience générale
My only problem with your service is upon leaving the family we could get out but upon my return I couldn't access the property I was given a code and it didnt work and Icouldnt get help after 6pmRhonda M. | Premières impressions
The move in process was easy and great. I regularly visit the Rodi Road location and it's always a great experience.Jeaonna H. | Premières impressions
It was great and i would use them again if i needed tolynne t. | Expérience générale
Outstanding customer service from James, Solomon, and Doug, as well as other staff members.EBONY J. | Expérience générale
Contacting the facility directly has become difficult.WILLIAM H. | Expérience générale
Excellent customer service from the owner, Doug. He worked hard to resolve my prob when my mower would not fit through the door opening of the unit I had originally reserved. Service was outstanding.Matt A. | Premières impressions
Doug and his staff are excellent. Very friendly and helpful. Will rent from them again.Darrell C. | Expérience générale
MerciYALONDA H. | Expérience générale
Very polite and very helpful. They will be my moving place.Darrell C. | Premières impressions
I have had my unit several years and always delt with Sherri Robbin sand was very satisfied with her. However Doug exceeded expectations and extremely polite and accomadating. Thank you Doug.ROSEMARY O. | Expérience générale
MerciJEWELL H. | Expérience générale
Could never reach anyone via phone at the Moore Storage #. Reached Doug on first attempt at U Haul.GWENDELLYN O. | Expérience générale
Sheri was awesome. I really like your customer service. She helped us out and did everything amazingbruce t. | Réservation
Your facility truly met my needs. The units and the grounds are clean and secure. Also the attendant was more than helpful.CANDIS W. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
Nous offrons la plus grande sélection de l'industrie!