Évaluations des clients U-Haul Moving & Storage of Pharr

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Pharr

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JOEL g. le

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Nice job. From Wisconsin to Texas your road assistance and 26 truck was great. Thanks

Meredith R. le

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I enjoy interaction with the staff at this environmentally safe facility. The staff is amazingly friendly and helpful, always having smiles and giving out good vibes.

Victor H. le

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Overall good experience

jorge l. le

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Very friendly staff.

Jaime R. le

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Eric was great!

Thomas H. le

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Le client n'a pas laissé de commentaire.

roberto Z. le

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Le client n'a pas laissé de commentaire.

Catherine E. le

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Le client n'a pas laissé de commentaire.

Marc G. le

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Trailer had some lamps out that were not critical to turn signals and brakes. Would have thought this would be inspected and everything replaced before renting to the next person. The trailer door latch came apart during our travels. The door remained closed but the pad lock feature was useless.

DANIEL G. le

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Le client n'a pas laissé de commentaire.

Meredith R. le

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I find the staff at this facility very friendly and professional, particularly Miss Elvis Gutierrez. It is VERY clean with easy access. I will be back.

Jacklyn S. le

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Hook up a trailer you know they are going to pull and see if everything is working.

Roel A. le

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Csr, are very rude. Threatening to call the cops for asking to extend days. Return the truck after being threatened, and I question a charge, and the person Ryan was being harsh towards me. Will never rent from this location ever.

michael W. le

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Le client n'a pas laissé de commentaire.

eric M. le

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Excellent customer service. Highly recommended in the valley.

Laura A. le

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Le client n'a pas laissé de commentaire.

Laura C. le

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Le client n'a pas laissé de commentaire.

cesar C. le

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Notting outstanding customer service

fernando A. le

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Le client n'a pas laissé de commentaire.

Ludwig B. le

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Personnel working was great, he was able to fix the equipment and we were able to leave quickly.

Laura G. le

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U-Haul truck was infested with small baby spiders. They were crawling all over us every time we got in it. Had to stop and buy pesticide but it dint seem to work. I even forgot brand new can inside truck.

Nathan W. le

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Le client n'a pas laissé de commentaire.

Lizeth G. le

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Le client n'a pas laissé de commentaire.

darlene b. le

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Having issues with getting into the new building B to do necessary work in our storage unit ... help was great when available and would only recommend more staff present to help with customers.

darlene B. le

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Not enough staff to help with customer load

James Z. le

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Again Nothing. Mi experience was perfect!!!

Daniel R. le

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Le client n'a pas laissé de commentaire.

Jose R. le

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Le client n'a pas laissé de commentaire.

jose P. le

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Big Uhaul store, what's not to like.

cynthia J. le

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Horrible experience, no follow up from staff. Charged for a ubox I didn't use. Still dealing with this nightmare. Customer service number (800 number) just as bad. Things got so bad, I record ALL phone communications. I will never use nor recommend U-Haul.

Josie R. le

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No Knowledgeable employees At closing time, basically sent u on your way, rushed u out and had u check in your own rental Called U-Hauls main # and they were adamant u had to do your own check in thru U-Haul app. No way around it- miss the good ole days. U-Haul sucks!!

MARGARITA C. le

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Great customer service, manager and employees always with a very positive altitude. If I ever need you guys, I will definitely come back and rent from you......thank you!

Rene P. le

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Le client n'a pas laissé de commentaire.

charles h. le

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Very Secure, extremely courteous service, very convenient. Definitely recommend this UHaul Center.

Torren W. le

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Very helpful

michael A. le

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I don't like the fact the you charged me 12.00 in gas to travel 6 miles!!!!!!!!!!!! I was crunched for time and I would have stopped to put a medley gallon or so. I paid 95.00 to use Your truck maybe 3-4 hours.

irma m. le

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Tho I reserved a 20’UHaul & car dolly 2 weeks in advance for Peru, ILlinois location, the day before I received 2 separate emails that 20’ UHaul would be in Ottawa, IL & car dolly would be in Pontiac,

Nathan L. le

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Excellent servicw and equipment. Thank you!

Nathan W. le

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GREAT SERVICE A++++. Would Recommend and Come back. They were very professional. Thank you!

Joseph H. le

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Le client n'a pas laissé de commentaire.

James J. le

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Person that helped was very very nice. Very helpful and met all my needs.

Rubi A. le

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Every time i went to the office the staff was very friendly and helpful. Facility is very clean and accessible. My items were well kept in the climate controlled unit. Will use again if need arises.

Mike G. le

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Elvia was very helpful and knowledgeable, about u haul trailer. We have use them before. The area is so clean, that my wife and I decided to store are travel trailer.

Efren S. le

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Excellent service

Daniela A. le

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Really nice people at the front desk. Very helpful.

Alfredo L. le

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The reservation portion was fine, however, the check-in and service at the Uhaul location on hwy 281 in San Antonio was extremely poor. Supposedly the internet service was down, we lost hours.

Efren S. le

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Excellent service

juan g. le

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Very friendly...answer all your questions very knowledgeable

Pablo S. le

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Professional service. Elvia was Eager to be helpful. Thank a Elvia I appricate Your patience even though I lost my key . Yours respectfuly, ~ Pablo Salinas

kerri l. le

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The price is very reasonable, the staff is the friendliest around and they treat you as if you’re their number one priority!

Kristina G. le

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Excellent services and team. Used rental and storage services. Psinless and great prices with great customer service by all team members worked with.

Benjamin F. le

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Quick clear, peodesionals

JOHANNA S. le

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It is very good

Mariah J. le

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Most affordable company with so many options. Staff has been great as well.

kerri l. le

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The best customer service! They were virtuous and quick to help us!

NEW HOPE MINISTRIES .. le

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Thank you Ramsey I believe was the gentleman who was very nice and patient.

leo c. le

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Outstanding, friendly, helpful and professional staff.

Gloria C. le

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...

Diego A. le

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It does the work.

David S. le

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Great customer service

David S. le

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Great customer service!

Pablo S. le

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Good informed personnel . Helpful too.

Kristina G. le

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This my second time using their services and again did not disappoint. They went above and beyond for my business. I will continue to go back to this facility for their outstanding customer service!

Eric M. le

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Great service, I am happy with my service with uhaul & I will recommend to family & friends.

Armando D. le

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excellent manager, good staff.

randall k. le

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Staff was exceptional.

Hilda M. le

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I live in Illinois and had to rent this unit after my Mommy passed away. Staff was always very pleasant, patient, and helpful with all my concerns and questions, even from a Pharr ~ lol!

Arnold E. le

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NA

Rebecca P. le

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Bebo was fantastic! Knowledgeable, friendly, helpful. I had issues with the central scheduling personnel not listening to my needs but once it was all worked out, I was very satisfied.

GILBERT R. le

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No comment but everything was great!

Humberto Z. le

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You guys did a good job. It was great doing business with your organization in Pharr, TX. All the guys were always busy and ready to serve the customer.

NORMA P. le

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Everyone was very nice.

DOUGLAS D. le

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I was told that there was an RV space available at this location that would accommodate a 24' trailer. Upon arrival, I was told that the area was under construction and was not available Waste of ti

Edward h. le

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Easy process and good customer service

MARY H. le

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Staff was great. Would use again.

ray m. le

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Poor rating because your after hrs facility so small there was GREAT difficulty maneuvering an SUV and 6x12 trailer and a 26 ft truck into the available space Poor recognition/planning by U-haul

Christian M. le

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Thanks for your help.

Magdalena P. le

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Elvia is Awesome, she goes above and beyond to meet clients needs. Excellent Customer Service. She should receive a raise with her Staff. God bless you all. Magdalena recently moved from Orlando

liliana c. le

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Excellent manager and staff