Le client n'a pas laissé de commentaire.MICHELLE L.
Customer Reviews for U-Haul Moving & Storage of Pharr
Pour nous contacter
Pharr, TX 78577
(Exit Nolana southbound stay on frontage road 1/4 mile south of Nolana)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Tell your employees NOT to lease the equipment when is leased to someone else. I had a terrible experience with your staff. I reserved the equipment for two days from Friday 10/22/21 at noon to 10/24/21 at noon, however when I arrived to pick up the equipment they told me that I had to return the trailer on 10/23/21 at 5 pm because they had leased the trailer to somebody else. I told them that I was going to pay until Sunday and they told me that I could lease it under those conditions or not lease it. I had already made arrangements in another city to go pick up some furniture and I had to go and could not cancel the reservation. I called customer service and they helped me with the problems, but what the staff did in the Pharr TX location is deplorable.GERARDO A.
Le client n'a pas laissé de commentaire.KIMBERLY S.
This is an amazing facility clean, organized, secured and customer services is excellent Dominik help us out greatly Best Regardspedro m. | Online Move In
Elvia is very involved in the operation and makes sure customers questions are answered. She is a manager who prioritizes the customer and makes herself available and follows up.david h. | Expérience générale
Le client n'a pas laissé de commentaire.NORAH C.
Le client n'a pas laissé de commentaire.Randy S.
PropreVENTURA JR P.
Le client n'a pas laissé de commentaire.Mari K. | Expérience générale
No por una persona me dijo que eran 14 dÃ³lares que si la entregaba el sÃ¡bado alas 7 el nombre de esa persona era Eric moraHECTOR A.
Muy buen servicio Personal muy amablegraciela F. | Premières impressions
Le client n'a pas laissé de commentaire.Marin A.
Le client n'a pas laissé de commentaire.catarino R.
At first I wasn't sure I liked the idea that they only had one available for me in climate control. When I needed one out side but after the hot days unloading and loading the storage was helpful to have nice cool area. I also had paid to advanced on my months renting and they were nice enough to return the advanced payment I did with no worry. The security for the storage was great too I had peace of mind that my electronics were safe when I was away from home! Merci.Kasandra M. | Expérience générale
Le client n'a pas laissé de commentaire.Destiny G. | Expérience générale
Le client n'a pas laissé de commentaire.MIKHAL R.
Le client n'a pas laissé de commentaire.Adriana R. | Expérience générale
Dominic was very courteous and professional and knowledgeable well be back to rent saturdayMarlene S. | Premières impressions
I am so glad I went with the U-box. It was so easy and I didn't have to haul it.Karen B.
Le client n'a pas laissé de commentaire.MELECIO S.
Fast friendly service. Was in and out.ALFONSO P.
Latch on 17 Foot Box Truck from this Location was damaged before use, staff was made aware of the issue and proceeded to give me that vehicle. Thankfully the door did not open during my loaded travel but upon return to the U-Haul facility, the staff member indicated that the door from the Box Truck was fully open. Thankfully the door did not open during my time of loaded carry because that would have resulted in a Serious Accident causing harm or injury to other commuters.STEVEN T.
I called five different locations within the Rio Grande Valley looking for a trailer. Two locations answer the phone. The first one to answer the phone gave me the second ones phone number who had the trailer I needed. They were very helpful and did a good job.JERRY M.
Le client n'a pas laissé de commentaire.JUAN ANTONIO P.
Le client n'a pas laissé de commentaire.BELINDA R.
Nothing. It went through very smooth.Rogelio G.
Le client n'a pas laissé de commentaire.XAVIER R.
We had a very pleasant experience with truck rental and storage .SILVIA T. | Premières impressions
Treat them like I was treated and all will be well.JAMES M.
When using GPS the address takes you to the wrong place. I called several times to find some assistance with directions and I was on hold for 30 minutes. I finally found the place on my own where the gentleman told me he couldn't answer the phone because he was attending to another customer. I only needed a minute of his time. I was completely frustrated with my experience.Nadia G. | Online Move In
Le client n'a pas laissé de commentaire.JEFFREY L. | Premières impressions
The service was perfect! Not only from the employee who assisted me but from the entire team. Extremely helpful.OMAR L.
They have a very small number of trucks to choose from, a person in training who does not grasp their computer program and wastes valuable time and they close one hour and forty-five minutes earlier than I was told by the 800 operator. I paid for a full day ,but was only given six hours from pickup to return.LINDA R.
Do not allow a customer to reserve at a location that does not carry the equipment and then move the location the day prior to pick up. This was a website reservation issue not a location service issueBRADLEY W.
Le client n'a pas laissé de commentaire.BLANCA A.
Le client n'a pas laissé de commentaire.JOSE R.
Nothing keep up the good workJUAN F.
Le client n'a pas laissé de commentaire.SERGIO H.
Le client n'a pas laissé de commentaire.ALEX M.
Le client n'a pas laissé de commentaire.John W.
Le client n'a pas laissé de commentaire.Crystal A. | Expérience générale
Great people they helped me return tow dolly online. O problemJUAN A.
Le client n'a pas laissé de commentaire.Destiny G. | Premières impressions
Le client n'a pas laissé de commentaire.Jesus P.
Staff were friendly and helpful.Rene J.
Le client n'a pas laissé de commentaire.SAMUEL G.
Very friendly and helpful staff Only recommendations get insurance to cover your items anyway you just never know what can happen snd they don’t take any responsibility We had a small water leak in our unit and damaged an individual couch other then that every thing was great Thank youmary h. | Expérience générale
Le client n'a pas laissé de commentaire.DAVID R.
Le client n'a pas laissé de commentaire.KURT L.
Le client n'a pas laissé de commentaire.RENE C.
Le client n'a pas laissé de commentaire.ANDRES G.
Le client n'a pas laissé de commentaire.JOHN D.
Le client n'a pas laissé de commentaire.JOHN D. | Expérience générale
Great service everytime. Thank you.JOHN D.
Manager at this location is very helpful and professionalGILBERTO G. | Expérience générale
Le client n'a pas laissé de commentaire.Roberto M. | Expérience générale
Le client n'a pas laissé de commentaire.FERNANDO S.
Le client n'a pas laissé de commentaire.Buddy R.
Le client n'a pas laissé de commentaire.Irene M. | Expérience générale
Super fast service. Ask for Eric, awesome customer service.ELLIUD H.
Not a thingREGINALDO G.
Le client n'a pas laissé de commentaire.Angela O.
Le client n'a pas laissé de commentaire.Brandan G. | Premières impressions
Le client n'a pas laissé de commentaire.Ahmad D. | Premières impressions
With Johnathan's assistance I was able to secure a uncovered RV parking space. Johnathan was extremely helpful and courteous and noted in my file that I wish to transfer to a covered RV parking space as soon as available. I appreciate the extra effort. I was impressed with the order and cleanliness of the business location.ARMANDO B. | Premières impressions
Everything was good, at this time I feel no need to fix what isn't brokenCRISELIA M.
Windows were filthy so I cleaned them. When I returned the truck I was charged 25 $for cleaning (ironic) and an additional day rental. So charged three days when I only had the truck for two. Mileage was off as well.GEORGE M.
Le client n'a pas laissé de commentaire.luis d. | Expérience générale
Everything was great. Especially the customer service.DERICK W.
Le client n'a pas laissé de commentaire.Rene R.
Hard to control this so I don't put this on the location at all, the management staff is truly first class. The van I rented had an awful urine smell in the cabin, the silver lining being I didn't need coffee to stay alert on the trip. I addressed this with the staff prior to departing and the lady manager stopped everything she was doing and had someone on her staff cleaning the van before I could blink. The smell went away for about 2 hours then came roaring back, hence why did this location is not at fault. Now they know it'll need to get treated, which is a shame since the van had under 4K miles on it when I rented it.SIXTO S.
Le client n'a pas laissé de commentaire.FRANK G.
Excellant team of workers. Very happy with the storage experience I will pass on to friends and family my positive feedback. Thank you very much!!!Victor O. | Expérience générale
Great job 👍guysMarianela M. | Premières impressions
Le client n'a pas laissé de commentaire.Tommy D.
Le client n'a pas laissé de commentaire.Maria H. | Expérience générale
Le client n'a pas laissé de commentaire.TAMMY M.
Le client n'a pas laissé de commentaire.Thelma G.
Very good service.NELSON S.
Service was great. ThanksALAN M.
Countinue with your excellent service!!Everardo R.
Le client n'a pas laissé de commentaire.SERGIO A.
I had stated that I had rented a similar tow dolly and that one of the taillights was not functional to please check that the lights work on this unit I am renting.. well when i checked it out the uhaul representative did check the lights in the day time, but when I went home and took off at 4 am in the morning the right parking light was not functional and the turn signal to that light had some pixel lights working about 35 %.ISRAEL M.
Le client n'a pas laissé de commentaire.Pedro B.
Le client n'a pas laissé de commentaire.June I. | Online Move In
Le client n'a pas laissé de commentaire.JUNE LORELEE I.
All services were good.JESUS P.
Super customer serviceReynaldo M.
Al momento todo wxcelenge6miguel F.
Le client n'a pas laissé de commentaire.CHARLES C.
Le client n'a pas laissé de commentaire.GISELA A.
My pick up and drop off experience was both superb. Zero hassle, which is great for moving days that are already stressful.HYUN J.
Le client n'a pas laissé de commentaire.Stephanie P.
Súper, lo mejorJose Rogelio P. | Expérience générale
Le client n'a pas laissé de commentaire.BENJAMIN F.
When I got there the trailer they gave lights wasn't working they gave me other trailer hooknup they said no we can't use this one so they gave me another trailer they employed when back inside to switch trailer info so when he did that I didn't want insurance on the trailer so I didn't look @ the paper work at all so I got charger for insurance on it so I'm very upset this may be my last time I rent trailer from this locationJOSE M.
Great serviceCYNTHIA C.
Nothing . It was a great Friendly helpful ,clean place. My 15 foot truck was clean & working on all points.ALFREDO Z.
First time renting a u-haul and made life 10x easier, will definitely come back if needed in the futureJOSE S.
Fast , and very accurate!Julia A.
Le client n'a pas laissé de commentaire.BRITTANY M.
Le client n'a pas laissé de commentaire.Jose A. | Expérience générale
Le client n'a pas laissé de commentaire.JOSE H.
Le client n'a pas laissé de commentaire.BROOKE C.
Great and friendly customer service! Even though there were other customers present, I felt like the only one. The process was easy and painless.ALEXANDRO O.
It meets the expectations one expects, plus great support and customer service, congratulations!ARTURO G. | Expérience générale
Le client n'a pas laissé de commentaire.DECIDERIO F.
I experienced an issue with the truck I reserved being double book with another party, they gave my reservation to the other party. After about an hour to an hour and a half trying to get a customer service representative to help me, I hung up and called the Pharr Texas location. Jonathan answered and made arrangements for a truck to be delivered to his location and had me on the road within the hour. Jonathan's effort and commitment to his customers is unsurpassed. Thank you Jonathan for making a bad situation right.JOSE C.
Great customer service... friendly people... manager is on her game overall I was very pleasedANA GABRIELA B.
The people at Uhaul in Pharr were very professional and friendly. I had signed for mobile check-in but they made it in-person and that was quick and better. There was some dirt on windshield and front but that was good for a work vehicle. Vehicle worked good. Overall a pleasant experience.Bibek B.
Le client n'a pas laissé de commentaire.Kenya C.
Le client n'a pas laissé de commentaire.Kenya C.
Great employees:)Cynthia C.
Le client n'a pas laissé de commentaire.SAMUEL F.
Awesome security cameras all over the place.Rodolfo E.
Computer glitch delayed settlementCALVIN C.
Le client n'a pas laissé de commentaire.FRANCISCO L.
Keep doing what your doing you guys were awesome thanks to Eric, he is an employee that goes far and beyond his expectations! U-Haul needs more dedicated employees like this young man God bless him!THOMAS R.
Great counter helpBRIAN D.
Great!!Ventura P. | Online Move In
Le client n'a pas laissé de commentaire.Juan M.
Le client n'a pas laissé de commentaire.Elena M.
Le client n'a pas laissé de commentaire.JANIE M.
Le client n'a pas laissé de commentaire.amador m. | Premières impressions
I had reserved an appliance dolly online when I went to pick it up they did not have the appliances dolly available. I even call before picking it up to confirm the truck and and dolly rental. And no one told me it wasn't available. It took me 2 days to find a dolly I called all over town. If you don't have the rental items remove it from website or call the customer out of curiosity to let them know that you no longer have the item.ANA V.
Nice, friendly and quick serviceJUAN ROBERT V.
Le client n'a pas laissé de commentaire.Thomas S.
Le client n'a pas laissé de commentaire.Jesse F. | Expérience générale
Le client n'a pas laissé de commentaire.NORMA G.
Extremely nice and friendly. Also helpful and offered many options.KASSANDRA RENEE R. | Premières impressions
The drop off was a little slow because of the amount of customers! But when you are being served, Eric makes it quick and painless!GLENN G.
Beautiful facility. 1st class customer service.REYNALDO M.
Eric helped me out and he was so nice and funny made the whole process easy. Excellent employee Brian Z. | Premières impressions
Everything was well but during this rain there was a leak and all my boxes got wet. That's why we moved outClaudio T. | Expérience générale
Awesome customer serviceLeonel G. | Premières impressions
Le client n'a pas laissé de commentaire.Luis M. | Premières impressions
Woman working counter was Extremely helpful.Brain D. | Premières impressions
Le client n'a pas laissé de commentaire.ANA F. | Online Move In
Le client n'a pas laissé de commentaire.leonardo m. | Expérience générale
Super fast and convenient!!Sarah B. | Online Move In
Le client n'a pas laissé de commentaire.Michael D. | Expérience générale
Staff, is always very friendly & respectful I enjoy making business in this locationDIANA C. | Premières impressions
Very friendly staff and very helpful.Jose R. | Premières impressions
Courteous and explained well costs and fine print.rudy b. | Premières impressions
Super clean. staff friendly. Easy to access. Climate controlled. Best experience ever. Price accessible.Aleyda D. | Expérience générale
Good serviceGILBERTO G. | Premières impressions
Le client n'a pas laissé de commentaire.ELIZABETH E. | Expérience générale
Le client n'a pas laissé de commentaire.CHERYL F. | Premières impressions
Le client n'a pas laissé de commentaire.Alvaro P. | Premières impressions
1 ⭐ off because map of storage area/buildings would not download/show.Roberto V. | Online Move In
Le client n'a pas laissé de commentaire.Alex C. | Expérience générale
Everyone here is awesome!Israel S. | Expérience générale
Facility and units are in excellent condition and the upkeep is amazing. Staff always makes sure to acknowledge a customer even if they are busy with another customer. They tailor their customers service and services to each of the customers needs and wants. Hats off for management & manager.IIiana E. | Premières impressions
Le client n'a pas laissé de commentaire.Jonathan G. | Premières impressions
Le client n'a pas laissé de commentaire.Robert G. | Expérience générale
Very affordable prices and friendly staff. Clean environment and good security measures. Mr. Eric was very helpful and patient with my reservation and answering all my questions.Jeanett W. | Premières impressions
Le client n'a pas laissé de commentaire.jorge m. | Expérience générale
Clean,secure,and courteous. What more could you ask for in a storage facility?John H. | Expérience générale
Le client n'a pas laissé de commentaire.Victor R. | Online Move In
Le client n'a pas laissé de commentaire.JASON S. | Expérience générale
Le client n'a pas laissé de commentaire.GUADALUPE P. | Expérience générale
Le client n'a pas laissé de commentaire.Christine V. | Expérience générale
Le client n'a pas laissé de commentaire.Brandon O. | Expérience générale
Le client n'a pas laissé de commentaire.Rene S. | Expérience générale
Congratulations you have any good information about your services!ARTURO G. | Premières impressions
Le client n'a pas laissé de commentaire.Claudia Elena D. | Premières impressions
My experience was exceptional. The process was smooth and efficient. Jaker, Eric and Daniele were extremely polite, patient and courteous. However, the return process was a bit frustrating. First I could not log in and then your system had problems locating me. It took me about 30 minutes to do the self return. Overall experience was excellent. Will not hesitate to rent again.Umer J. | Premières impressions
Le client n'a pas laissé de commentaire.GLENDA B. | Premières impressions
Very professional and helpful.Daniel D. | Premières impressions
ExcellentAmanda A. | Premières impressions
Le client n'a pas laissé de commentaire.marilyn m. | Premières impressions
very friendly staff. clean and secureJose Carlos M. | Premières impressions
Jonathan was extremely helpful, professional and courteous through out my whole experience of unloading U-boxes to a storage unit. Jonathan's expertise and pleasant daminer made for a very positive experience. This is why I'm a returning customer to this site for their professionalism and positive attitudes with every interaction. Merci.Kristina G. | Premières impressions
Excellent service à la clientèleANGELICA B. | Premières impressions
Awesome service and great prices. However your success is definitely driven by the people you have working here locally. Your employee spoke very highly and proud of Uhaul. I wish i had more employees like this in my work organization.Israel S. | Premières impressions
I was looking for a safe and secure place for my RV and close to homeJose R. | Premières impressions
Excellent service.jose R. | Premières impressions
Le client n'a pas laissé de commentaire.rene c. | Premières impressions
It was an amazing experience and Eric and the staff were excellent in helping me. Five stars.james e. | Premières impressions
Le client n'a pas laissé de commentaire.Felipe A. | Online Move In
The business is very clean and the service is excellentrolando g. | Premières impressions
😊Maribelle R. | Premières impressions
Eric was great!Jaime R. | Premières impressions
Having issues with getting into the new building B to do necessary work in our storage unit ... help was great when available and would only recommend more staff present to help with customers.darlene b. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!