Customer Reviews for U-Haul Moving & Storage of Pittsburgh North Shore

4607 évaluations

1200 Western Ave   Pittsburgh, PA 15233
(On the North Side of the West End bridge 1 block from Rivers Casino/Heinz)

(412) 265-1119

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(412) 265-1119

1200 Western Ave
Pittsburgh, PA 15233
(On the North Side of the West End bridge 1 block from Rivers Casino/Heinz)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures
  • Entreposage du vin
Établissement se consacrant à la récupération adaptative.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

THERESA L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank M. 
Évaluation :
5

The only thing I can think of would be to clean the inside of the windshield. Experience, people and equipment were all great.

Eugene K. 
Évaluation :
1

Have a clean truck and the truck could over 40 miles on highway poor truck that was given very disappointed this is my first time at this one and this was very bad experience fir me I usually get it from McKnight road one

Starr M. 
Évaluation :
5

There just needs to be more clearly marked areas for parking. There's a sign for customer parking with an arrow but it points to the equipment return tented spot. I know that's nit-picky but parking gives me anxiety and that would help. Otherwise all the staff was kind courteous and helpful. They didn't seem annoyed I was there like some other UHaul facilities I've been to. Merci!

VAUGHAN W. 
Évaluation :
4

The sliding doors should remain accessible through regular hours.

CHRISTOPHER J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jazmyn J.  |  Premières impressions 
Évaluation :
5

The process was so easy! Sandy and Jake were so courteous and friendly when I returned the vehicle. Keep up the good work!

Stephanie R. 
Évaluation :
3

Na

SEAN C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rita B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK M. 
Évaluation :
1

Was scheduled two weeks in advance and was told upon arrival it was not a one way pick up location. Was held up for two hours a hundred miles from home. Was never told this information before hand, so we could make other arrangements. Was a horrible experience. Had to drive miles away to a new pick up location.

Barbara M. 
Évaluation :
4

the process was quick and easy. Blake Drischler was especially helpful and courteous.

GRAYLING M. 
Évaluation :
5

The people there were awesome!

SEAN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EMMITT V. 
Évaluation :
5

Nice

PASCAL B. 
Évaluation :
5

Everything went well.

DREW B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAREN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JORDAN M. 
Évaluation :
5

Pick up and drop off was very easy

Paul P. 
Évaluation :
5

My service at the pick up location was excellent. In particular, Blake Drischler was incredibly helpful and made the entire experience very smooth.

Ryan O. 
Évaluation :
5

Blake was great with the return. Very polite and didn't rush me at all. I cannot remember the name of the girl that rented me the truck but she was also great. Overall great service.

Hugh J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela R. 
Évaluation :
5

Great customer care quick service

Karen A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Pierce R. 
Évaluation :
5

i received great in-person and online service. the van was clean. pick up and drop off was an easy process.

Bonita P. 
Évaluation :
4

When your scheduled pickup location changes on the day of scheduled pickup, a courtesy call would be better then a email.

LONIE H. 
Évaluation :
5

I was well pleased with staff and the cleanliness of it … and I would like to thank you all for your service .

lawanda h.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARYA G. 
Évaluation :
5

Rien

JOHN C. 
Évaluation :
5

LOVED IT ALSO MIKE M. Was AWESOME

Taija P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SAGER M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael W. 
Évaluation :
5

My truck window seal was broken and both myself and my laptop in the passenger seat got rained on. Now my laptop is messed up

Parth S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SEAN M. 
Évaluation :
5

Always a positive experience! Blake is always super helpful and goes a step beyond expected. He maneuvers the trailer for me to where we unload so that I don't have to jockey through what is usually a tight space and turnaround.

CYNTHIA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas F. 
Évaluation :
5

Blake and Richard were outstanding with their customer service, as was the lady who was at the counter, but I'm sorry, I cannot recall her name. I will continue to use you for all future moves! Ron Funk

Ron F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin H. 
Évaluation :
5

The team here was amazing. Incredibly helpful.

Chelsey L. 
Évaluation :
5

High class place very well run. Staff is always very helpful! Never have I ever seen just one person doing one thing. If they aren't super busy all of the employees who can chip in to help with whatever is going on. Those are happy employees and it shows

Kristopher H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brianna T. 
Évaluation :
5

Blake Drischler was fantastic to deal with. Well informed and extremely customer oriented!

KRISTOPHER H. 
Évaluation :
5

Appreciated Bradley's help today- he got us in and out with the truck and furniture pads

JOSHUA JAMES S. 
Évaluation :
5

Bradley was great

NIYA I. 
Évaluation :
5

Fantastic! Bradley and his staff are helpful, courteous, and friendly!

Steven W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONALD R. 
Évaluation :
5

The stuff was very accommodating and helpful best truck service I've ever had.

NUNURAI M. 
Évaluation :
5

blake. brad, and mike r an exceptional team. they were courteous, kind, and funny. definitely knew their jobs. had them laughing how when i finished my work i went shopping and 2 dinner in the companies u haul. yep. me and another family member i was working with and, i valet parked it so i wouldn't get a ticket and we could relax. the valet guy was like uhhhhhh! this is different. if ur company keeps putting out that kind of service, i will definitely tell others. i told them about this. service like that is hard 2 come by nowadays. blake was a true leader. thanks 4 my enjoyable experience. c u real soon.

DARNELLA W. 
Évaluation :
5

All the employers very nice and very helpful I give them all a thumbs up great job guys

KIMBERLEE H. 
Évaluation :
5

Great experience & quick service lots of help from Brad & Blake!

Phylicia C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexis J. 
Évaluation :
5

Blake was very helpful and thorough!

Mychal R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Neal L.  |  Expérience générale 
Évaluation :
5

Sandy was really great to work with. We missed our arrival time on Saturday and our reservation was canceled. She was able to get us scheduled for first thing on Sunday and everything went really smoothly. Richard and Pat were great too.

Matthew V. 
Évaluation :
5

You have personal moves down to a science - U-Haul does a great job

Schazz L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Schazz L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHEREE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WAYNEA R. 
Évaluation :
3

We asked and paid for moving blankets but they were not put in trailer. Had to stop at a location closer to our home for them. Were also charged for 12 instead of 6 but received refund upon return of trailer at other end of the trip.

ROBERT M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Steven D. 
Évaluation :
5

Nothing..your staff was super!

Daniel H. 
Évaluation :
5

The young lady that waited on us was very helpful and explained how everything worked. She was very pleasant and friendly.

Rita B.  |  Premières impressions 
Évaluation :
5

Great experience. Blake has great customer service.

TERRENCE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James K. 
Évaluation :
5

Blake, mike, and Richard were great. Best uhaul location in the area. Get you in and out very quick.

Hugh B. 
Évaluation :
5

When I returned the vehicle Blake was very prompt and helpful ensuring I knew my end-cost and asking if I needed anything else

JOY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Neal L.  |  Premières impressions 
Évaluation :
5

They always help me !! There 3-4 times per week

Moses O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KEVIN W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RAFIQ NASIM U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth P. 
Évaluation :
5

Recommend always keeping accessible drive open to facility. Sunday morning before office hours, trucks were blocking access drive. I could not drive truck into facility to collect storage items until staff cleared trucks. Staff were great and helpful!

Bradley D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarah S.  |  Expérience générale 
Évaluation :
5

Rick was friendly and efficient in getting me hooked up with the trailer and out the door. Great job U-Haul.

TIMOTHY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory B. 
Évaluation :
5

The associate who helped me was awesome. Very great experience and I would recommend it to others.

JARED C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tionna C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Antonina V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Corey C. 
Évaluation :
5

Brad was great to work with and will recommend him moving forward when moving.

William W.  |  Expérience générale 
Évaluation :
5

Remind customers to do the walk arounds and that they will get a text to submit review. Both my reviews expired. I didn't know we got the review.

Cynthia O. 
Évaluation :
5

Everyone was extremely helpful! Even the GM came to help with everything. Best customer service I have had in a long time! thank so much!

VANESSA R. 
Évaluation :
5

Fast friendly service. Rich at this location went above and beyond to ensure I had a good experience. Everyone I came into contact with was helpful and made it so that I would most definitely recommend u haul and this location especially.

Christina J. 
Évaluation :
5

Nothing They we're very quick and polite

Kristi Lee S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUDITH F. 
Évaluation :
5

Blake and the rest of the team members where extremely helpful I will most definitely recommend this location to all my friends and family

JEFFREY S. 
Évaluation :
5

This team was great. Excellent customer service.😉

Linda H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KARRIE U. 
Évaluation :
5

Blake and Michael were very helpful

Aaron G. 
Évaluation :
5

Blake and Michael were super great and kind. Both were promptly available to help and both men offered up conversation to each customer throughout the checkout process. I would highly recommend these men to their manager and just let the management team know that I've been here multiple times and these two have always been so kind and phenomenal workers. ❤

TAYLOR G. 
Évaluation :
5

Mike and Blake were awesome and very helpful!

Mandie H. 
Évaluation :
5

Blake was very helpful.

Gregory W. 
Évaluation :
5

Blake was our Uhaul rep., and he did an outstanding job. Very professional and knowledgeable!!

MICHAEL C R. 
Évaluation :
5

Im very pleased with the service I receive from this location. Bradley, Blake, and Sandy are very helpful and extremely professional. They truly go above and beyond to make sure I'm treated well as a customer. I will always reserve equipment from this location as long as Bradley, Blake and Sandy are there. Thanks for the awesome customer service!

Lawrence D. 
Évaluation :
5

Sara was awesome!

Jonathan F. 
Évaluation :
5

Everything was great. Blake was very good

TERRENCE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY D. 
Évaluation :
5

Blake and Brad went out of their way to help with the 20ft truck. I always use this location because of them.

ERIN M. 
Évaluation :
5

Blake Drischler was extremely helpful!

ANNE R. 
Évaluation :
5

Outstanding experience! Can't think of anything that could be improved.

RODNEY H. 
Évaluation :
1

Owner and Managers are horrible and this is also for Liberty Ave location in Strip

MARQUIS F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEANMARIE B. 
Évaluation :
5

Very nice Representative helped us at the drop off location

Laureen T. 
Évaluation :
5

Blake Drischler was extremely helpful with all the issues that arose!

DAMION R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN W. 
Évaluation :
1

Well, I was told that I had 300 included miles. The receipt says 100. I asked for a utility dolly. They tried to give me a furniture dolly, which I told them I couldn't use and didn't want. They charged me anyway. I was so disappointed and knowing there are other options available, I will choose a different company in the future.

Matthew C. 
Évaluation :
5

Nothing…..still can't believe how easy it was to rent!

mark H. 
Évaluation :
5

Blake was super helpful and quick. No issues with drop-off. Would recommend.

Eric G. 
Évaluation :
5

I could not have asked for a better experience. The staff was helpful and friendly and the facilities were spotless. Perfect 10!!

Ernest W.  |  Expérience générale 
Évaluation :
1

The worst experience I've ever had moving into a storage unit there was no where to park I had to use the dolly an walk from the entrance of the store to the storage units all there trucks where all over the place. It was very un professional and made my experience a horrible one.

Jerna H.  |  Online Move In 
Évaluation :
4

Wish I had known that it would be closed beforehand, but manager Bradley was super helpful and put all my things in the storage unit once the facility opened the next day

Jacob M.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jaclyn G.  |  Premières impressions 
Évaluation :
1

After I was falsely reserved a unit at a different facility online, I was told this facility was the only one available after I showed up to the originally reserved unit with a full truckload to store… This unit is a good distance away from my intended unit, making it inconvenient to use as needed and desired. Plus, I still had to pay for the extra miles that were put on the uhaul truck rental… which, looked, smelled, and felt like it was not cleaned or sanitized for a couple of years (should not be the case during a pandemic…). This all happened after I was sent to the wrong facility to pick up supplies. Luckily that location had what I requested, but I purchased and opened a lock that was not needed, because the unit I was eventually sent to had free locks… Overall, I will try my best to not use or recommend uhaul moving forward.

Nathan P.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sue O.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles H.  |  Expérience générale 
Évaluation :
5

Very helpful.

CANDACE W.  |  Premières impressions 
Évaluation :
5

Bradley was terrific - pleasant, professional, all things a customer would want! Great experience.

Ernest W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarah S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David O.  |  Premières impressions 
Évaluation :
5

Every single staff member was beyond helpful and kind. Each one went above and beyond and so glad to have picked this storage facility!

Katlyn T.  |  Premières impressions 
Évaluation :
5

Pleasant experience and personable staff. Blake assisted me with my equipment return and was very helpful in explaining the last steps of the rental process and ensured I was satisfied with rental. Will recommend to friends and family for sure

Ronald V.  |  Premières impressions 
Évaluation :
5

Storage at this U-Haul facility was great. The staff went out of their way to make sure that our storage experience went smoothly. I would use this facility again.

Karen M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erika M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Malaysia S.  |  Premières impressions 
Évaluation :
4

Staff need training for better customer service

kingsley A.  |  Expérience générale 
Évaluation :
4

It was the bomb 💣 I love it

Stevonia R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer B.  |  Expérience générale 
Évaluation :
5

Manager ie excelent in his job. The staff Blake is very sufficient

DONALD M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHELLI C.  |  Expérience générale 
Évaluation :
5

Blake was great to work with!

Edward H.  |  Online Move In 
Évaluation :
5

Very clean!!!

Debra D.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Linda U.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William E.  |  Premières impressions 
Évaluation :
5

Rented a 20' truck in advance and long-term storage facility the day of my move. Both processes were very easy and convenient. Blake was very accommodating and helpful all day, and is extremely good at explaining how things work and shepherding the truck and storage rental processes to a great outcome for us. Most places generally do not have this level of customer service. I really appreciate it.

SAMUEL L.  |  Premières impressions 
Évaluation :
5

You guys are the best storage place I've ever rented from. Your facility is spotless and your people are helpful and polite. If I ever need storage again I'll be back, and won't hesitate to recommend you to others.

christopher z.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charona T.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Leslie L.  |  Expérience générale 
Évaluation :
3

I'll still recommend U-Haul but your service is awful, I'm simply giving this feedback because I am a Data Analyst somewhere and send surveys out a lot, I hope your data analyst will appreciate this: 1. On the last day of moving out, one of the guys on shift was very rude, he's a bit oldish. Talk to him 2. On another day, a Saturday, your staff was also rude because of parking at this facility. 3. Your main office sent a letter to my brother in Canada about my storage facility...you could have reached me via phone or email, I was paying you on time, why did you have to contact the secondary person on my papers as if I was running away from you? TOTALLY WEIRD! 4. I think the price is fair, just your staff is very rude sometimes. 5. Sometimes you call, nobody picks up.

Isaac M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sharri t.  |  Premières impressions 
Évaluation :
5

Employee blake was prompt professional and respectful and deserves a raise for his professionalism

travis c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

randall e.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Maria R.  |  Premières impressions 
Évaluation :
1

The representative didn't explain the storage hours or access procedures or hours. I arrive Sunday even at 8pm to unload into my storage only to find out I had no access. Very unprofessional and time wasted because there was no instruction given.

Daniel J.  |  Premières impressions 
Évaluation :
5

The staff was superb!

Ginger U.  |  Premières impressions 
Évaluation :
5

Shelton Bonton is rude , ignorant and disrespectful! He needs to go to a class to learn how to deal with people and different situations. I am not a child nor a young adult I rent from here all the time I send family members here. I donot appreciate the way he spoke to my mother , my daughter nor myself. I will be calling corporate . My husband one of the district managers of a billion dollar Corp. I know how to fix this problem. Just in case this goes ignored!

Tamara M.  |  Expérience générale 
Évaluation :
5

Rich is the man. Friendly and thoughtful service. If I started a business, I would hire him, from what I know.

Jeryl W.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sepideh J.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Sepideh J.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alice D.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DIANNA D.  |  Premières impressions 
Évaluation :
5

Very helpful staff and convenient hours. I highly recommend.

Michael T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole E.  |  Expérience générale 
Évaluation :
5

Thank You so much for the clean facility and professional staff. Will use your services again.

Alaine M.  |  Expérience générale 
Évaluation :
4

All the employees I encountered were really nice and helpful. The only complaint I have is the software at the register was awfully slow & my card info had to be manually typed. That made the transaction slow.

Candese W.  |  Expérience générale 
Évaluation :
5

Helpful and professional staff

Sean F.  |  Expérience générale 
Évaluation :
5

I have used storage all over the U.S. This facility is by far the cleanest I have ever used. The staff is amazing.

Sheena B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charlotte K.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

erika l.  |  Expérience générale 
Évaluation :
5

The facility is well maintained and secure. The w Staff were extremely professional and helpful.

Sean F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John D.  |  Premières impressions 
Évaluation :
5

The customer service was very excellent the guys that help me that work at the store on Western avenue was exceptionally helpful and kind

annette m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sophia H.  |  Premières impressions 
Évaluation :
5

Brad was lovely, he was very friendly and detailed that all my questions were answered before I could ask them. I would highly recommend you guys. Merci.

INDIGO A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa F.  |  Expérience générale 
Évaluation :
1

My truck was towed from my house and my stuff was still in it. No one even contacted me. This was a very poor experience

andrea a.  |  Premières impressions 
Évaluation :
4

Access in the parking lot is limited. I was in the building at my locker and when I came out, people returning their trucks locked my car into the parking lot. Luckily an off-duty worker was walking by and saw my dilemma and helped me out. He opened the building and moved one of the vehicles so I could leave. The facility and employees are great. The parking lot and vehicle access is not great.

Deena K.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sydney C.  |  Expérience générale 
Évaluation :
5

It is nice to have your service and I told Mira preciate everything

mary h.  |  Expérience générale 
Évaluation :
5

Liked the availability of carts and size of elevator. Staff professional

Joseph T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert S.  |  Online Move In 
Évaluation :
5

Mr. Mankey should appreciate the staff he has as part of his team. They represent U-Haul very well! I would not hesitate to use U-Haul as my storage of choice again nor recommend it to family and/or friends.

william t.  |  Expérience générale 
Évaluation :
5

All the staff were amazing. Helpful, knowledgeable and hustling.

CHRIS T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory Z.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Geraldine W.  |  Expérience générale 
Évaluation :
5

Quick and easy service, just how I like it

David P.  |  Expérience générale 
Évaluation :
5

I love these guys! Management and team were all super helpful! I live in MD and stored my things here because I had such a pleasant experience the first time.

Marion B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ernest D.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sara S.  |  Premières impressions 
Évaluation :
5

Efficient, convenient, professional, clean. Liked availability of carts and size of elevator. Couldn't find the stairs though

Joseph T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Faye B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jackie C.  |  Online Move In 
Évaluation :
2

I always use this location but this last time my experience was beyond horrible! We returned with a large load of heavy furniture only to be blocked from entering into the lot by a large U-Haul truck some idiot parked blocking the entrance. There was a woman and her family blocked in the other side and couldn't get out. My husband and I had to unload the furniture and squeeze past the truck to walk or heavy belongings very far to get to the entrance of the storage units. Unbelievable! We were on time restraints and this really messed us up along with making us extremely overly exhausted. We actually damaged some of our furniture just from not being able to physically carry the stuff properly that far anymore. Highly disappointed! They need a better system.

LaNisha C.  |  Premières impressions 
Évaluation :
5

Great staff at this site. Very helpful in first meeting.

Nicholas B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marrina P.  |  Online Move In 
Évaluation :
5

The owner helped us out. He made the transition beyond easy. This was the first time I've ever had fun moving!

Kaitlin B.  |  Premières impressions 
Évaluation :
3

The website is not very intuitive. I had to call customer service to complete the process. When I got to the facility the agent started to enter all of my information all over even though I told him several times that I had done this online. He asked for payment and then realized that I had paid online. I was never shown the entrance to the storage or anything else about the storage. I was also confused about the free month storage and/or the free lock. I ended up with the free month but had to purchase a lock.

Melanie B.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tenisha S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bradley M.  |  Premières impressions 
Évaluation :
5

The customer service, application process and instructions on how to access the facility was handled professionally and with care. Thank you all.

Alaine M.  |  Premières impressions 
Évaluation :
5

Excellent customer service!

Holly C.  |  Premières impressions 
Évaluation :
5

Clean and easy to access units with plenty of moving carts to transport storage items from the loading area to the units.

Victor W.  |  Premières impressions 
Évaluation :
5

Getting in was easy and hassle free! Lamar Jones checked us in and even helped resolve an issue. He was extremely helpful and friendly! He gave us A+ service and explained everything in an easy way.

Olivia H.  |  Premières impressions 
Évaluation :
5

All employes have been helpful and efficient. Excellent

Paul S.  |  Premières impressions 
Évaluation :
5

They guys were very helpful and friendly made the day even better as we were extremely irritated moving. Thank you all

Darren C.  |  Premières impressions 
Évaluation :
1

I could not access my storage unit whoch cost me a day of moving my belongings. I was block out and then blocked into the parking lot because of the lack of direction and instruction for parking.

deshawnna m.  |  Premières impressions 
Évaluation :
5

Lamar and Brian were of great assistance. Excellent customer relations skills. "These dudes were awesome."

Saundra B.  |  Premières impressions 
Évaluation :
5

The service I received was excellent. I look forward to continuingly doing business with u-haul .

lynnette d.  |  Premières impressions 
Évaluation :
5

For my first time renting a storage unit...the gentleman who helped me was very patient and kind. Even down to explaing about the green tag. The facility was Very clean.

Charlotte K.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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