Le client n'a pas laissé de commentaire.Brenda M. | Online Move In
Customer Reviews for U-Haul Moving & Storage of Pittsburgh
Pour nous contacter
Pittsburgh, PA 15201
(Next to the Pittsburgh Ballet across from 31st Street Bridge in The Strip)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The gas charge was way more than we thoughtKIMBERLY D.
Loved the option to drop the trailer off after hours so all smooth and efficient!KATHARINE F.
Le client n'a pas laissé de commentaire.greg d. | Expérience générale
Le client n'a pas laissé de commentaire.Erin K. | Expérience générale
My only complaint is that the driver-side door didn't seal well, so the trip was very loud any time I went over 30 mph, and I was traveling nearly 1 000 miles, so that was annoying.Alexander G.
Le client n'a pas laissé de commentaire.Douglas N.
Staff was very helpful.Christine S.
The staff at this location is knowlegable and helpful. They are quick to solve problems and eager to make sure the customer is well served.Chris S. | Premières impressions
Le client n'a pas laissé de commentaire.Kai Y.
Truck ran a little rough sometimes little power to climb hillsFrank P.
So many communication issues. As rushed to get the containers back early because of Thanksgiving. The driver continuously text me changing dates and asking if the containers were ready. Driver got truck stuck and the damage to my property was unacceptable. There was a place to turn around in. The truck should've never been in that part of the yard. Awful. Also way too many blankets. They were in the way and inconvenient.Heather G.
Le client n'a pas laissé de commentaire.Brittany S.
Le client n'a pas laissé de commentaire.Rajani C. | Premières impressions
The girl that took the reservations put everything in wrong. Then there was constant miscommunication with when my containers needed to be picked up. Those issues were rectified. I was rushed due to the holiday. The damage done to my property today was unacceptable. There was an area to turn around and the truck should not have been turning in the area that it did to begin with. What a stressful process this was for no reason.Heather G.
Everyone was friendly and polite. My biggest concern was the lack of moving supplies, ie..furniture dollies to rent, moving blankets to rent. It was recommended that I go to location on Bigelow Blvd to rent furniture dollies. Lady at Bigelow location was rude, non attentive and needs a new job. I did not rent from Bigelow location due to her attitude.KENNETH W.
Le client n'a pas laissé de commentaire.Brian S. | Premières impressions
Not that I can see.MICHAEL R.
The staff here are always great to work with - thank you!ANDREA S.
Le client n'a pas laissé de commentaire.Shawnishi I.
Friendlier staff, clean trucks in working condition. In the truck I used, there was a 12 inch metal plate in the middle of the truck bed that was not secure. If you stepped on it, it would depress about an inc or more, causing an injury/tripping hazard.James M.
Mike and his team are always the best. I won't go anywhere else. Keep up the good work!christen B.
All is good except my 5 x 10 has a 2,4 ft diameter post in the middle thereby significantly reducing packing management and usable cubic ft.MICHAEL D. | Premières impressions
Le client n'a pas laissé de commentaire.Mary Ann A. | Expérience générale
Le client n'a pas laissé de commentaire.Brendan L.
Le client n'a pas laissé de commentaire.JULIUS T.
Mike and the whole staff are true professionals. this is the BEST place to rentLISA G.
I would recommend that the inside windshields are cleaned. I picked this vehicle up in the dark and drove it an entire day in the sunshine. I am told old and don't the agility to crawl onto the dashboard to clean the inside window. Other than that, it was perfect. The STAFF is absolutely THE BEST.NANCY O.
Le client n'a pas laissé de commentaire.Nicole G.
Le client n'a pas laissé de commentaire.John D.
Le client n'a pas laissé de commentaire.james and Elizabeth M. | Expérience générale
I was very impressed with the ease in which it was to rent from U-haul and would highly recommend to anyone. Personable, on time and prompt. Friendly and very personable. Thanks to all.Kathleen W.
Le client n'a pas laissé de commentaire.MARK F.
Le client n'a pas laissé de commentaire.Esther S. | Expérience générale
Le client n'a pas laissé de commentaire.Jonathan P.
Amazing experience as always as this store. Mike, Del, Craig and Ray are great and always so helpful. They always go above and beyond.Nicholas H.
Awesome experienceJames H.
Le client n'a pas laissé de commentaire.DIEGO R. | Expérience générale
Excellent team at this location, friendly, knowledgeable and helpful, thank youJames H.
Le client n'a pas laissé de commentaire.ROBIN R.
Everything worked out perfect. The crew was exceptionalmotor truck P.
This time the equipment was not clean. I had to clean the seats, dash, the inside of the door, and the steering wheel. This is the first time I had to do this. Usually everything is good..John A.
The attic part of the truck had water leaking onto it so we couldn't use that for any boxes. Recommend checking this before giving trucks to people bc we lost a significant amount of space we were planning to use for boxes. Merci.Sarah A.
Absolutely nothing! The customer service was incredibly outstanding and I will continue to recommend this location to everyone that's in need of this service.Joseph M.
...believe it or not absolutely nothing! 3000 Liberty Ave should be used as a training facility for all UHaul employees as their service and treatment of customers is exemplary!! A+++ i recommend them to everyone i know! Thank you UHaul for the service you provide! Love you guys! XoxoMATTHEW B.
The pickup process was smooth and the staff was helpful. The van was clean and ready to go. To improve, more notice on a location pickup would be helpful and ensuring the mileage and existing damage were notated correctly in advance.Katelyn S.
Le client n'a pas laissé de commentaire.Janet B.
Le client n'a pas laissé de commentaire.Celeste A.
Le client n'a pas laissé de commentaire.Michael C.
Le client n'a pas laissé de commentaire.CHRISTINE H. | Premières impressions
Hidden fees in the rental which should be up front and just included in the price left a bad taste in my mouth not sure if I'll be using U-Haul to rent anymoreCLAUDE G.
Le client n'a pas laissé de commentaire.Crosby L.
Le client n'a pas laissé de commentaire.DONALD K.
Le client n'a pas laissé de commentaire.Chih Jen C.
Le client n'a pas laissé de commentaire.TIMOTHY H. | Expérience générale
Le client n'a pas laissé de commentaire.Brian B.
Mike is always very accommodating.Lashaun M.
Le client n'a pas laissé de commentaire.Wayne C.
Don't put the dolly in the truck unless customers ask for it. It takes up precious moving space. And if accidentally moved by items during transit, would cost customers money they had no intention of spending. It's a sneaky thing to do.Douglas B.
The cargo area was covered in oil or grease. Lucky my furniture was pretty well wrapped.SHAWN J.
Rayshawn was very courteous! Thanks again!Lashaun M.
Keep the good work!Lashaun M.
Le client n'a pas laissé de commentaire.David T.
Le client n'a pas laissé de commentaire.Michael Y.
Le client n'a pas laissé de commentaire.DAVID D.
Le client n'a pas laissé de commentaire.GERARD H.
Le client n'a pas laissé de commentaire.Martin N.
Tried to charge me for another month's rent for storage unit after I specifically asked/complied with the date and time they told us that our free month rental ended. They reversed the charge when they became aware of the issue.RYAN L. | Expérience générale
The pick up side of things and transfer to Philadelphia went smoothly. However the delivery and pick up process in Philadelphia of the container was horrible. I have written to the UHaul customer service describing my situation but there was very bad communication and service on the delivery of my container in Philadelphia as well as the pick up.Varun V.
Le client n'a pas laissé de commentaire.Marquice A.
Le client n'a pas laissé de commentaire.ASHLEY T.
Le client n'a pas laissé de commentaire.DANIEL RAY M.
I ordered products in addition to my U-Haul which i never received. The order number is 295CA06D in the amount of 54,26 $. I am requesting an refund in the above amount. Thank you in advance.Carmen W.
Le client n'a pas laissé de commentaire.Sarah L.
Le client n'a pas laissé de commentaire.Rojan W.
Always appreciate the friendly Reps!Lashaun M.
Mike and staff do a great jobDavid T.
Le client n'a pas laissé de commentaire.Sherryl C. | Premières impressions
Thank you for helping me out employee was perfectTracey W.
This place is great compared to the trauma that took place on the Washington Blvd location. I went to budget truck rentals that day. No one should go there..Sherryl C.
Le client n'a pas laissé de commentaire.Jacob M.
Le client n'a pas laissé de commentaire.Katie C.
Le client n'a pas laissé de commentaire.MICHAEL A.
Le client n'a pas laissé de commentaire.Liping C.
Excellent service by all once again. Always a great experience when renting from this location.Nicholas H.
Le client n'a pas laissé de commentaire.Adam R.
i paid for the insurance, the insurance didn't cover meMICHAEL W.
Le client n'a pas laissé de commentaire.DAVID T.
Le client n'a pas laissé de commentaire.ANTWANETTE B.
Again, she was helpful and nice, however after I explained about the fuel, she said that I did not need to worry about it. I was then charged 82 $for fuel.Jacob S.
Le client n'a pas laissé de commentaire.Ramesh D.
Not a thing employee's we're friendly fast and well trained we even arrived early for pickup and they were ready for us. 5 stars ServiceNicholas K.
Le client n'a pas laissé de commentaire.Pressley B.
The general manager found me a truck made sure I had everything I needed! Everyone was masked an used sanitizer made me feel safe during the pandemic. I'm truly thankfulAmanda D.
The customer service at this location was great. Very friendly and polite staff.bill M.
Le client n'a pas laissé de commentaire.JAMES R.
The guys who helped me were so nice! Thanks for making the process easy!Elizabeth W.
Mike and his staff are always very helpfulDavid T.
Thank You JOHN AND JAYLA!rayshawn S.
The trucks "change engine oil" warning light came on, because of this I do not consider the equipment to be well-maintained. It wasn't a problem for me. But it could become a problem for the vehicle or a future costumer, as proper vehicle maintenance, including resetting the warnings after proper maintenance should be expected from a vehicle rental facility.Matthew H.
Good service and I would come backJasmin L. | Premières impressions
Low tire pressure after only 30 miles, but otherwise good vehicle performance.STEPHEN C.
Le client n'a pas laissé de commentaire.JOHN G.
Le client n'a pas laissé de commentaire.Polly G.
Le client n'a pas laissé de commentaire.MARK J.
Truck had a coolant indicator that was known to be on prior to and during my local trip. On return was told they were â€œjust trying to get it through the weekend.â€ That's not a good gamble to put in the hands of a customer who, by definition, is already dealing with the stress of moving.Robert H.
Le client n'a pas laissé de commentaire.Michael H.
Le client n'a pas laissé de commentaire.Adam Koe L.
Transaction was quick and easy all interactions helpful and friendlyJennifer K.
On site location and manager were awesome, online attention however leaves much to be desired, I uploaded my documentation and was chatting with an agent for the 24/7 online pickup and out of the blue, no explanation rejected mid pickup if it wasn't for the on site attention being open on a Sunday I would have missed my activitiesCarlos M.
Le client n'a pas laissé de commentaire.Jennifer T.
Le client n'a pas laissé de commentaire.MATTHEW R.
The trucks are poorly maintainedSean M.
This is regarding the location in 3700 Bigelow Blvd, Pittsburgh, PA 15213. Initially, I had made a reservation on this location for my U-Haul. However, when I got there and showed my international driver's license (from Colombia), they refused to rent me the car since, according to them: "they were only allowed to accept international driver's licenses that were on their system". I don't know what classifies to be in their system but they always refused to rent the truck. That's why I had to go to Liberty Ave. I'll make sure to not go to Bigelow Boulevard U-Haul location again.Juanita L.
Le client n'a pas laissé de commentaire.Kaitlyn S. | Premières impressions
Great Customer Service ...staff was very helpful and personable!!!Mary M. | Premières impressions
The only problems that we were concerned about was the truck rented did not have a gas cap and the check engine light came on, along with the tires being low. Other then that staff was amazing and the facility was cleanamy G. | Premières impressions
Upon move-in, I experienced a love/hate for the wood floors. While I absolutely love the beautiful old wood flooring, there are areas that are missing chunks of wood and are in need of repair. These areas make the carts vibrate so badly that it shakes things off the cart, leading to the major annoyance of having to continually stop to pick up the stuff that had fallen off, and the possible damage caused from it. Maybe softer, more shock-absorbing wheels on the carts might be the quickest, least expensive solution. Everything else about my move-in was great, and I would highly recommend this facility to anyone. Jayla was especially awesome and incredibly helpful.Bruce F. | Premières impressions
Le client n'a pas laissé de commentaire.Stephen B. | Premières impressions
Le client n'a pas laissé de commentaire.PETE V. | Premières impressions
Benjamin Armstrong is also a storage customer and he recommended a wonderful storage facility such as U-Haul thank you for your convenience and services.Edmund S. | Premières impressions
Le client n'a pas laissé de commentaire.kenneth g. | Premières impressions
Went to U-Haul to get an additional locker in a unexpected situation. Got there at a very busy time, but was taken care of in a timely manner which I'm very thankful. Staff handled all customer very well and organized. Thanks again.FRANCIS F. | Premières impressions
The sales person that helped me made me feel like being at home. He cleared me of all my storage worries, very helpful, very professional. The company was so clean strong security. I could go on and on. Please tell that sales person who should be in management thank you and thank you. I am still today talking about the wonderful customer service and the storage co. I give sales person and company 10 stars.Theodore H. | Premières impressions
The staff is very friendly, and even mentioned a coupon/discount that I wasn't aware of. They helped me save money which is always a plus!Chanel N. | Premières impressions
Le client n'a pas laissé de commentaire.DARLENE B. | Premières impressions
Le client n'a pas laissé de commentaire.Mary O. | Premières impressions
Truly a pleasant experience all around. Craig B. helped check me into my new storage unit and was super helpful. Answered all of my questions and was clear/concise about explaining everything I needed to know. I also happened to run into a few other employees in the halls and elevators and I can't stress enough how friendly, helpful, and personable everyone at this location is. Would definitely recommend U-Haul (and this location specifically) to anyone looking to store stuff!Emily M. | Premières impressions
Le client n'a pas laissé de commentaire.james and Elizabeth M. | Premières impressions
Le client n'a pas laissé de commentaire.Kelly M. | Premières impressions
Le client n'a pas laissé de commentaire.Ndubisi E. | Premières impressions
Le client n'a pas laissé de commentaire.Anthony K. | Premières impressions
Le client n'a pas laissé de commentaire.JESSICA S. | Premières impressions
Le client n'a pas laissé de commentaire.MARY P. | Premières impressions
Le client n'a pas laissé de commentaire.Zhiguo H. | Premières impressions
Mike has always helped me no matter what, he is such a excellent person.ANGEL L. | Premières impressions
Customer service was greatLinda T. | Premières impressions
This is our 1st experience moving Everyone we dealt with "held our hand" thru the entire process from the beginning in February until the actual unloading at the storage facility on June 2 With the delays in closing the house in the middle of the Covid pandemic y'all made it seem SO easy.Zack M. | Premières impressions
The service was outstanding and my experience with uhaul was greatSara J. | Premières impressions
helpful with answers to my questions. Smooth set up.john m. | Premières impressions
It was a good experience.sandra h. | Premières impressions
Everyone was so nice and very helpful.lisa T. | Premières impressions
Very easy sign-up and the facilities are clean and secure. Felt very comfortable storing items with them.Erin K. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!