Customer Reviews for U-Haul Moving & Storage of Pittsburgh

5919 évaluations

3000 Liberty Ave   Pittsburgh, PA 15201
(Next to the Pittsburgh Ballet across from 31st Street Bridge in The Strip)

(412) 567-0720

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(412) 567-0720

3000 Liberty Ave
Pittsburgh, PA 15201
(Next to the Pittsburgh Ballet across from 31st Street Bridge in The Strip)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures
Établissement se consacrant à la récupération adaptative.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

I have the best experience customer service provided here from Jayla at Liberty ave. Pittsburgh every time we go there we get very best service from her. She is so friendly and very helpful. She knows how to take care the customer for best satisfaction . We were not happy with how other U-Haul location treated us before that's why we moved to use the service here and we are not disappointed. I am going to recommend this U-Haul location to people in the future.

Athikhom B.  |  Expérience générale 
Évaluation :
5

The movers were great!!

Cody W. 
Évaluation :
3

Need clear directions on key drop off location. A close up picture of the box isn't helpful.

Jacob L. 
Évaluation :
5

Drop off was simple. Just parked the truck and left. Employee was very kind and professional. Thank you so much

FRED P. 
Évaluation :
4

They did not put all of my rental equipment in the truck, so I had to make a second trip to pick it up, which took up extra time and was very frustrating.

Aja C. 
Évaluation :
5

This location was easily accessible. the staff was friendly. It was very easy to drop off the equipment.

JEFFREY P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandeep D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael B. 
Évaluation :
5

Tell the customer the location has a giant "UHAUL" sign. It was helpful when I realized it and used it to tell my driver to drive ahead of me.

Michael Wayne M. 
Évaluation :
3

It was difficult to keep the truck in straight line. It tended to go to the left.

MIGUEL Y. 
Évaluation :
5

The young man was very nice.

Ken B.  |  Premières impressions 
Évaluation :
4

The online rental process to pick up a vehicle sucks. I provided my photo once I arrived, pictures of my license, all my contact information, etc and you spent 10-15 minutes calling people to see if I'm really renting a vehicle. What a joke. I finally canceled the process and rented the vehicle in person. It was so much easier than the online app. The online process should make things faster and easier, not harder and slower.

Hans H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MEG F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glenn S. 
Évaluation :
5

Drop off was very easy and uncomplicated.

Cindia D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cassandra S. 
Évaluation :
4

Pricey for the service

NATHANIAL S. 
Évaluation :
1

We had a horrible experience with Uhaul. We will never use Uhaul again in any capacity. Uhaul has lost our business and we gave ample chances for Uhaul to make it right. We were told from the manager in Pittsburgh that our Ubox containers would arrive two weeks after we called. We both called for a week solid and told multiple times that someone would call us back. I was never contacted. My boyfriend finally got ahold of someone and was told July 1st and they would be "guaranteed" to arrive by July 16th. I took two weeks off from work as well did my boyfriend. We had to make special arrangements. We ended up paying extra storage cost and an extra charge we were not informed about. I am not happy and this was unacceptable.

Rachel T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jaime P. 
Évaluation :
5

Truly outstanding customer service. I used to live much closer to this location. I still choose it, however, because I've had top tier experiences here.

Kevin H.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CHOWDHURY T. 
Évaluation :
1

My new house is in West View, PA. There is a Uhaul location there. Of course I was not able to drop off the truck there, but instead had to drive a 15 foot truck through downtown Pittsburgh during Rush Hour. The fact that I couldn't pick up my truck at the location I asked (or one within 20 miles of it) and also couldn't return the truck at the location on the same street as my new house made it an awful experience. Not to mention the cost of gas to get the truck from Canton to my place in Tallmadge (over 20 miles). I'm not sure why we make reservations for particular pickup and drop-off locations if we still have to drive so far out of the way.

Anna H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlyn V. 
Évaluation :
5

The worker that helped me (Jayna, maybe, I forget) was awesome! She knew her job thoroughly, explained how the storage units work without over or under explaining, and completed my paperwork super fast. She was friendly, down to earth, and seemed to like her job. While I was being waited on two different customers asked her things, she answered them without ever missing a beat waiting on me. Super great employee!!

Sharon H.  |  Premières impressions 
Évaluation :
5

Upon move-in, I experienced a love/hate for the wood floors. While I absolutely love the beautiful old wood flooring, there are areas that are missing chunks of wood and are in need of repair. These areas make the carts vibrate so badly that it shakes things off the cart, leading to the major annoyance of having to continually stop to pick up the stuff that had fallen off, and the possible damage caused from it. Maybe softer, more shock-absorbing wheels on the carts might be the quickest, least expensive solution. Everything else about my move-in was great, and I would highly recommend this facility to anyone. Jayla was especially awesome and incredibly helpful.

Bruce F.  |  Premières impressions 
Évaluation :
5

I did not know where to park the truck but as soon as I came into the parking lot an employee politely directed me where to go and it was a quick and smooth transaction.

Adam W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen B.  |  Premières impressions 
Évaluation :
4

Service Engine Soon light came on about 3/4 of the way thru the trip. Truck had a nasty shimmy when it got over 70 mph. Truck had 119 400 miles on the odometer when it was picked up which had us a bit concerned

William R. 
Évaluation :
5

great place, excellent service and able to provide 100 % of items required for moving and storage

Daniel C.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Matt N. 
Évaluation :
3

I was not given the equipment that I reserved. I reserved floor mats and a dolly and was told by a UHaul employee that the equipment was in the truck. But the equipment was not in the truck. On top of it, I was charged for the equipment.

ARUN SAI S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GIANCARLO I. 
Évaluation :
5

Mike, Craig and Grant were all super helpful. Really enjoying renting from this location.

Nicholas H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tyler R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHRYN S. 
Évaluation :
3

I was treated like I rent cargo vans every week and like maybe I was in a hurry. I was not. There was no explanation, whatsoever, about anything. I was asked my name, showed my driver's license, and Boom! ‘Here's your key. (Go!)' It was a very empty transaction and I felt a little lost and dismissed. And on my return I got the same: Hand back the key. Go. Not even a shallow, ‘how'd it go?' Or ‘Everything okay?' Nada. Just seemed a little weird. Like I was being set up for failure. Or maybe it's a reality show where I'm a subject being given nothing but an expensive vehicle and permission to go out in the world and so whatever I want. Maybe that's what the staff think the customer wants. It's not.

Katherine S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clayton W. 
Évaluation :
5

A top-notch experience! We completed our reservation online (very user friendly) - when we arrived at the facility the paperwork process was quick and the staff was friendly and helpful. Unloading was so convenient - just back into the garage and unload onto the carts and took the elevator to our unit. Well lit and clean!

Janet S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheldon I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

chelsea l.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Candisse F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Subash R. 
Évaluation :
5

Super friendly and helpful staff, thanks so much!

Kate D. 
Évaluation :
3

Don't allow people to place reservations for equipment that is not actually available. I found out at the last minute that I was getting a 26 foot truck. It was bigger than I needed, my possessions were damaged from bouncing around in the extra space. It was scary to drive and guzzled gas. I don't blame the people at the Pittsburgh location for these problems per se, but I had known I was going to get stuck with 26 foot truck, I probably would have tried to find another option besides Uhaul.

Damon D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lauren W.  |  Online Move In 
Évaluation :
3

Name was not in computer system even though I had a reservation.

Nina K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOUGLAS R. 
Évaluation :
5

Everything worked out smoothly. Pickup and dropoff were easy.

Paul M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vivian S. 
Évaluation :
5

Great service

Kenneth L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony A. 
Évaluation :
5

In the past I have rented from the Uhaul on Bigelow Blvd in Pittsburgh, but this location (Liberty Ave) was much cleaner, the staff was much nicer, and overall a much more pleasant experience.

Azia E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PETE V.  |  Premières impressions 
Évaluation :
5

Smooth from start to finish - thanks for a great experience!

Christopher S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew D. 
Évaluation :
5

Quick and speedy

Chad G. 
Évaluation :
2

I reserved pads with my reservation and when I realized there weren't pads in the truck before I left I went inside and asked about the pads and the man told me that “Uhaul stopped sending pads a long time ago and we don't have any “ so at that point I had a huge issue so I called the Uhaul on university ave in moon twp and talked to the manager Dave and explained my situation and he was apologetic and said he would have the pads i needed waiting for me when I get there, he honestly saved my day! There was ZERO help coming from the people at the liberty ave location

Jason W. 
Évaluation :
3

Was extremely difficult to pick up U-Haul

Kallen P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eleanor h.  |  Expérience générale 
Évaluation :
5

Good service!

Francis D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christy E. 
Évaluation :
5

Had trouble with the on line check in. Manager took me inside and had everything sorted in just a few minutes. Clean truck, drove well.

Robert W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Craig K. 
Évaluation :
5

Very nice and helpful.

BRENDAN N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pat S.  |  Premières impressions 
Évaluation :
5

Great service.

Gerald S. 
Évaluation :
5

Benjamin Armstrong is also a storage customer and he recommended a wonderful storage facility such as U-Haul thank you for your convenience and services.

Edmund S.  |  Premières impressions 
Évaluation :
4

The "online pickup" is a joke. It would've been twice as fast to just do the normal pickup

Robert S. 
Évaluation :
5

They did not have furniture pads that I requested

MATTHEW F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TRACY H. 
Évaluation :
5

Fast and efficient. Quick turnaround. Very courteous and professional.

BRADEN Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CAMERON H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leah M. 
Évaluation :
2

Employees while returning were unpleasant to deal with, they didn't seem to care. They were uninterested in answering my questions. On the other hand, when I was renting the truck, everything was fine.

William N. 
Évaluation :
3

I drove less than 10 miles, with the only idle time being at the rental location before I entered the truck. As per the warnings, I filled the tank to the supposed level (completely full), filling it with 8 gallons of gasoline. I've never heard of a vehicle getting 1,25 miles to the gallon, but maybe I'm the asshole.

PATRICK B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven G.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert G. 
Évaluation :
3

Truck had damage to roof causing water to get in to storage area.

Ian C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YIYUNG S. 
Évaluation :
5

Location was out of furniture dollies. Really needed one.

Thomas D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew T. 
Évaluation :
4

It went smoothly and i am very pleased

sharon S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CHRISTOPHER G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James E. 
Évaluation :
4

All was excellent

Herman P. 
Évaluation :
5

Mike was very helpful. His customer focus is fantastic.

Madhusudan K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ed s.  |  Expérience générale 
Évaluation :
5

Everyone performed their job to completion

Scott J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cheryl B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samuel B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BEN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ben R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Katelyn S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TIMOTHY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kenneth g.  |  Premières impressions 
Évaluation :
5

I rented a unit at this storage facility for 5 years and the manager Mike is one of the nicest guys ever. He does everything to make your storage and for me, also my recent truck rental experience, as easy as possible. Can't recommend this place more highly.

Mary T. 
Évaluation :
5

3000 Liberty Avenue was great. The previous location, 3700 Bigelow Boulevard was not. There I was met with a rude, condescending, disrespectful, and irresponsible. This location proves that U-haul will hire absolutely anybody and do not value the customer experience at all.

Tejasvi M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony B. 
Évaluation :
5

this was a lot easier than I could of had imagined. maintenance was acceptable. But from doing some of this myself, There is room for improvement. Please don't get me wrong! I have just seen it to many times, That is an area were every come company starts there cost saving cuts.

George M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cyrus M. 
Évaluation :
1

A multitude of my items were damaged/broken and misconstrued when I picked up my shipment.

Andrew B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anil H. 
Évaluation :
3

1) don't look up wrong information and tell customers that your box is missing, canceled, or cannot be found 2) don't smoke while you are helping me

Chang Kyung K. 
Évaluation :
5

More furniture pads.

Nikhil K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven G. 
Évaluation :
2

We received no furniture pads when our POD arrived. And when I scheduled a pick up for my POD they called and said they didn't have it in their system and my landlord got very upset that the POD was still in the driveway. Would not recommend this service based on your customer service.

Meghan R. 
Évaluation :
5

Mike and Craig, are wonderful to deal with. Always fair and accommodating. My go to Uhaul period point blank.

RONNIE B.  |  Premières impressions 
Évaluation :
5

Went to U-Haul to get an additional locker in a unexpected situation. Got there at a very busy time, but was taken care of in a timely manner which I'm very thankful. Staff handled all customer very well and organized. Thanks again.

FRANCIS F.  |  Premières impressions 
Évaluation :
5

I've been a customer for more than 6 years. I have had nothing but the best experience with them.

TARU C.  |  Expérience générale 
Évaluation :
4

Chris and Brandon (I think that was his name) were super helpful!

Gabriela S.  |  Premières impressions 
Évaluation :
5

The sales person that helped me made me feel like being at home. He cleared me of all my storage worries, very helpful, very professional. The company was so clean strong security. I could go on and on. Please tell that sales person who should be in management thank you and thank you. I am still today talking about the wonderful customer service and the storage co. I give sales person and company 10 stars.

Theodore H.  |  Premières impressions 
Évaluation :
5

Rayshawn was very helpful and kudos to him for being so patient with the new employee he was training while helping multiple customers.

Matthew S.  |  Premières impressions 
Évaluation :
5

The staff was absolutely amazing. They were so helpful and a time of need. It's nice to have one less stressor in your life. Can't say enough good things about the people here

Michael R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

benjamin t.  |  Premières impressions 
Évaluation :
5

Top notch facility in a very nice restored building. Staff and management were terrific! Always attentive to my inquiries. I wish all UHaul facilities were managed and run this smoothly. Thanks Mike and your team!

Pete T.  |  Expérience générale 
Évaluation :
5

The staff is very friendly, and even mentioned a coupon/discount that I wasn't aware of. They helped me save money which is always a plus!

Chanel N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mark S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DARLENE B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary O.  |  Premières impressions 
Évaluation :
5

The staff is great.

CW K.  |  Expérience générale 
Évaluation :
5

Truly a pleasant experience all around. Craig B. helped check me into my new storage unit and was super helpful. Answered all of my questions and was clear/concise about explaining everything I needed to know. I also happened to run into a few other employees in the halls and elevators and I can't stress enough how friendly, helpful, and personable everyone at this location is. Would definitely recommend U-Haul (and this location specifically) to anyone looking to store stuff!

Emily M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard P.  |  Expérience générale 
Évaluation :
5

I was very happy with the storage facility at 3000 Liberty Str. In Pittsburgh PA. That was a great idea to turn that building into a storage facility. It worked out for me and when ever I had a question or a U-Haul Trailer or Truck, this place always came through. Thank you very much for this!

John L.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

james and Elizabeth M.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

mark S.  |  Premières impressions 
Évaluation :
5

We were very happy with our storage rental experience. The facility is tidy, well-maintained, and easy to navigate. Mike's assistance at the counter was excellent - he was welcoming, friendly, and gave clear & thorough move-in instructions that were simple to follow and quickly led me to our unit. We had several large items to move in (a bed frame and large dresser) and were a little worried about how it would go moving to an upper-level storage unit, but there is a spacious unloading area, free carts and dollies, and a large freight elevator that made moving in a breeze. I highly recommend this location!

B john M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brianna F.  |  Premières impressions 
Évaluation :
5

Customer service is excellent...

SOUMENDRA M.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ndubisi E.  |  Premières impressions 
Évaluation :
5

Convenient. Excellent service

Craig L.  |  Premières impressions 
Évaluation :
5

Mike and the staff do a great job. Del was a huge help

CW K.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jodi D.  |  Premières impressions 
Évaluation :
5

We needed a storage unit for our son's college dorm items. Drove by and stopped in. Mike took care of us and had us loading up our items in a matter of minuted. Clean, secure facility with friendly staff.

Jerry N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom B.  |  Expérience générale 
Évaluation :
5

I will use this U-haul place again.

Wanda B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony K.  |  Premières impressions 
Évaluation :
4

It is a little difficult to swing into the bays when cars are parked directly across from the garage doors. Not sure if something can be done about this.

Anne D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John P.  |  Expérience générale 
Évaluation :
5

Ideal location and size options for my needs. Painless procedures to rent and to move out. The restrooms are super clean and modern.

elaine g.  |  Expérience générale 
Évaluation :
5

Everyone at this location is super friendly. Move in process was clear ,and easy to understand. My thanks to Mike, Del , Craig and all the other employees at this location.

Michael H.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LeRoy L.  |  Expérience générale 
Évaluation :
4

The payment system is flawed - unable to pay in advance of due date, misquoted amount due.

Kevon C.  |  Expérience générale 
Évaluation :
5

I used the storage units here for almost five years while on a work assignment and the units are in a great state. The team are exceptional. Always very friendly.

garrett M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESSICA S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kamaldeep N.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeffrey R.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARY P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zhiguo H.  |  Premières impressions 
Évaluation :
5

Thank you for being so professional! Great customer service and very clean facility and fleet of vehicles!

Christopher C.  |  Expérience générale 
Évaluation :
5

Really easy to use the facility -- 24hr access - staff very helpful

LeRoy L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ray B.  |  Expérience générale 
Évaluation :
5

Mike has always helped me no matter what, he is such a excellent person.

ANGEL L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey R.  |  Premières impressions 
Évaluation :
5

Easy process for both unit and truck rental. Dale was knowledgeably and thorough

Daniel C.  |  Premières impressions 
Évaluation :
5

Employees were always kind and very helpful! Management is doing a great job at the Liberty Avenue location. I will always go back for any of my moving needs!

JULIA J.  |  Expérience générale 
Évaluation :
5

Thank you so much for making my first experience with U-Haul the best - I will definitely continue to return to U-Haul for all of my storage and moving needs!

Anameka S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa I.  |  Expérience générale 
Évaluation :
5

Michael, as per usual thank you. We greatly appreciate your assistance these past three years

REGINA R.  |  Expérience générale 
Évaluation :
5

The facility is clean and well-maintained as are the parking areas. Even the landscaping is well cared for. It felt like the guys who run the place really care about it.

Vincent L.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kathleen B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George F.  |  Expérience générale 
Évaluation :
5

Customer service was great

Linda T.  |  Premières impressions 
Évaluation :
5

Great experience thank you. Felt safe and secure with my daughters belongings in there.

joseph g.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joana S.  |  Expérience générale 
Évaluation :
5

Outstanding facility and staff. I have utilized four other storage facilities over the last 15 years and this U-Haul location outshines them all.

David O.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tammy P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George F.  |  Premières impressions 
Évaluation :
5

Mike and his crew are exceptional. When you have storage needs look no further. It's a one stop shop. You can get your truck, storage, moving supplies, and even a site where you can find reliable vetted moving help. They are three big stressors in life, death, loss of job, and moving. This location relieves the moving stress for sure. Thanks again.

moving firm l.  |  Expérience générale 
Évaluation :
3

My unit was too small and the office was closed so I could not get a bigger unit. It was a hassle to try and fit everything in. The unit size looked bigger on the website. The size is misleading.

Naime B.  |  Premières impressions 
Évaluation :
5

Del W was very helpful in getting my storage unit arranged and explaining all the features of the self storage units at Uhaul. I would definitely recommend using Uhaul self storage to others in the future.

Mark H.  |  Premières impressions 
Évaluation :
5

No problems at all. High security, helpful staff.

Jeanne G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Margaret D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kali K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Reginald W.  |  Premières impressions 
Évaluation :
5

Not U-haul's fault, but I had to share the elevator with multiple people in rapid succession who weren't wearing face masks. One suggestion would be to police mask use more, and install a vent fan in the elevator, since corona isn't going away soon.

Randall S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RANJITH KUMAR S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miguel P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joana S.  |  Premières impressions 
Évaluation :
4

Very difficult getting to my location because of storage unit selected for me. But other than that, staff was very professional! I would recommend storage facility and I would use the storage facility for future needs.

Robert M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Behrad Z.  |  Expérience générale 
Évaluation :
5

Clean easy access Would highly recommend

John C.  |  Expérience générale 
Évaluation :
2

My property and furniture was rat infested with rat holes in the couch rat feces all over storage area had to throw most of the stuff away do to rat infestation

OTIS S.  |  Expérience générale 
Évaluation :
5

This is our 1st experience moving Everyone we dealt with "held our hand" thru the entire process from the beginning in February until the actual unloading at the storage facility on June 2 With the delays in closing the house in the middle of the Covid pandemic y'all made it seem SO easy.

Zack M.  |  Premières impressions 
Évaluation :
5

Clean facility. Easy to do business with.

Kim K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aditya J.  |  Premières impressions 
Évaluation :
5

Uhaul storage worked perfectly while my housing situation was in transition. The facility is convenient, clean, and secure. The staff were excellent.

Kevin M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

denise s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael F.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevon C.  |  Premières impressions 
Évaluation :
5

Will need another storage unit in the Fall.

LeRoy L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REGINA R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vincent L.  |  Premières impressions 
Évaluation :
5

Really nice and helpful attendant. Made the move-in really smooth and convenient.

christine b.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BOB C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janeya H.  |  Expérience générale 
Évaluation :
5

Very nice place

Tammy D.  |  Expérience générale 
Évaluation :
4

Very convenient locations. Thank you.

Lisa W.  |  Expérience générale 
Évaluation :
5

The service was outstanding and my experience with uhaul was great

Sara J.  |  Premières impressions 
Évaluation :
5

The staff was extremely helpful even when there was an issue they corrected it immediately!

Vianie H.  |  Expérience générale 
Évaluation :
5

My experience with Uhaul was great. Since I wasn't from the area, I needed a bit more help which I got everytime I called with questions. Merci

Cindy K.  |  Expérience générale 
Évaluation :
1

The elevator didn't work the lady accused as I am the one who brake it. They take me to use another limited help

Isaac M.  |  Premières impressions 
Évaluation :
5

Recommended!

Claus R.  |  Expérience générale 
Évaluation :
3

My property was damaged and i didn't take the additional insurance and was only given about 20 percent of my money from UHAUL. My precious photos were destroyed by water and rats

LISA R.  |  Expérience générale 
Évaluation :
4

Fantastic experience. I used my storage unit for 5 years while I traveled nursed. My only complaint is I wish the monthly cost was a little lower. Otherwise, I have zero problems with this facility.

BRETT D.  |  Expérience générale 
Évaluation :
5

I'll be using Uhaul Moving and Storage of Pittsburgh for all of my moving and storage needs from now on.

Jared M.  |  Expérience générale 
Évaluation :
5

helpful with answers to my questions. Smooth set up.

john m.  |  Premières impressions 
Évaluation :
5

We had a great experience working with this Uhaul branch. Mike went above and beyond for us and we appreciated working with him so much.

kechia m.  |  Expérience générale 
Évaluation :
5

Your employees are extremely knowledgeable and helpful. This, above anything else is what makes any service top notch! I spoke to Nicki and her daughter- both amazingly kind and pleasant!

Jayne P.  |  Expérience générale 
Évaluation :
5

Everything was great ... the only improvement would be 24 hour access.

david g.  |  Expérience générale 
Évaluation :
4

It was a good experience.

sandra h.  |  Premières impressions 
Évaluation :
4

Ok

Gerrit B.  |  Expérience générale 
Évaluation :
5

N.D.

THUONG N.  |  Premières impressions 
Évaluation :
5

Everything has been perfect from beginning to end. Working with Michael and his staff is more than superb. We have been renting on consecutive years, and will continue to do so, until our kids graduat

REGINA R.  |  Expérience générale 
Évaluation :
5

The facility and the people working at it are great especially the manager.

jim w.  |  Expérience générale 
Évaluation :
2

Calling for information is a major hassle. After responding to numerous questions from the "screening voice" we were finally connected. Their phone rang and rang. No one answered. Slow service on a Su

daniel b.  |  Expérience générale 
Évaluation :
5

Everyone was so nice and very helpful.

lisa T.  |  Premières impressions 
Évaluation :
3

Ok

Gerrit B.  |  Premières impressions 
Évaluation :
5

Customer service people were very helpful..

SOUMENDRA M.  |  Premières impressions 
Évaluation :
1

Drove from New York. When I arrived first thing in the morning, service was rude. Got charged an extra day for returning truck 30min late. One small elevator, not enough carts. Bad!

JONATHAN H.  |  Premières impressions 
Évaluation :
5

Y'all are fantastic. Everyone was responsive and very helpful. Give em all raises!

Tylar F.  |  Premières impressions 
Évaluation :
4

Workers were very nice and friendly to help.

Kali K.  |  Premières impressions 
Évaluation :
5

Excellent service and facility!

Michael W.  |  Premières impressions 
Évaluation :
4

Facility was clean. Employees efficient at time of transaction and responsive to issues with access card.

Kelsey K.  |  Premières impressions 
Évaluation :
5

Excellent service

Michael P.  |  Premières impressions 
Évaluation :
2

The storage experience was really unsatisfactory. The storage has only one elevator and we had to swipe the card every single time!! Also, one of the staff was a little rude.

Hessameddin B.  |  Premières impressions 
Évaluation :
5

Mike helped me with my rental and he was great. He answered all of my questions and the rental process was very easy. The facility is clean, easy to access, and secure. I highly recommend it!

Elizabeth T.  |  Premières impressions 
Évaluation :
5

pleased

del f.  |  Premières impressions 
Évaluation :
4

Nice people. The manager thanked me for being a return customer. Classy. I wil be back again.

jim w.  |  Premières impressions 
Évaluation :
5

Very easy sign-up and the facilities are clean and secure. Felt very comfortable storing items with them.

Erin K.  |  Premières impressions 
Évaluation :
5

Everything was explained and I understood easily. My move experience was great! Merci!

John L.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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