Le client n'a pas laissé de commentaire.James A.
Customer Reviews for U-Haul Moving & Storage of Plainfield
Pour nous contacter
Plainfield, NJ 07060
(Located at the corner of Roosevelt Ave and East 2nd Street)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Donna A.
Customer Service made it quick and easy.Stephanie F.
Le client n'a pas laissé de commentaire.OSCAR R.
Keep the vehicles full of gas so customer doesn't have to figure out how much gas to add.... just fill it.Gregory M.
Le client n'a pas laissé de commentaire.Lamar N. | Premières impressions
Siempre fui bien atendido por el personal en el futuro me gustaría ser su cliente nuevamente fue una grata experienciaCarlos C. | Expérience générale
Keep up the wonderful smiles and service.Jemma W.
To not come here at all ! Greg is inadequate!Tameika L.
Le client n'a pas laissé de commentaire.James O.
Le client n'a pas laissé de commentaire.Candace M. | Expérience générale
go out of businessstephen V.
Le client n'a pas laissé de commentaire.Anthony C.
The facility was spacious and well-maintained and the staff was helpful and friendly.Stephen H. | Expérience générale
Again, Young lady was great! And, young man who unhooked me from the truck. I explained I had a bad back and he immediately said no problem i will take care of it. Great experiance with both.Brandon C.
The van was clean and gas tank full. The staff was courteous and helpful. The van handled very well. Return was easy. Recommend this location; good choice.richard T.
This time I was not lucky and got not a very nice trailer. It was heavily damaged physically. Left light was disconnected and employee did not even mention it despite "checking" the lights. I was able to connect it... Right light was connected, but worked only for brakes and turn signal. It did not light up when car lights are on. This could have easily led to a ticket when I drove it at night. I would like to mention that it was a one off. Usually my experience with U-Haul (even with the same location) is much better.Sergii S.
Le client n'a pas laissé de commentaire.Bola F.
Le client n'a pas laissé de commentaire.ana M.
Le client n'a pas laissé de commentaire.Christopher G.
Le client n'a pas laissé de commentaire.Michael M.
The person who helped me was great. I forgot to note down her name.Ansar K.
I didn't rent from you. Stop sending me someone else's receipts and rental info!!!Wanner Gilbardp P.
Le client n'a pas laissé de commentaire.Vincent U.
Le client n'a pas laissé de commentaire.Arun I.
Le client n'a pas laissé de commentaire.Peter H.
Le client n'a pas laissé de commentaire.MICHAEL M.
Le client n'a pas laissé de commentaire.Helga N.
Le client n'a pas laissé de commentaire.GEORGE M.
Correctly confirm appointment was scheduled prior to me arriving to the faculty on moving dayVincent P.
Le client n'a pas laissé de commentaire.Tyler P.
Ordering my needs via the internet made my rental easy as 123. Went in. Submitted my order number and I was directed to my vehicle. And basically the same upon the return. Convenience best explains it.Perry G.
Le client n'a pas laissé de commentaire.Donna M.
Le client n'a pas laissé de commentaire.MARK B.
Absolutely great service!MARK B.
Great service!MARK B.
The Manager is Great..!! Always very helpful and accommodating..!!Tameika A.
Smooth drop offPaul R.
The location is very tough to access for someone not from the area. Too small and tight for the number of U-Haul vehicles available when returning. The check out survey was extensive and frustrating after a long day of moving. That said, the staff present when we picked up the vehicle were absolutely wonderful! The vehicle was clean and functional. Got the job done!JEREMY H.
One of if not the best Uhaul facilities!MARK B.
Le client n'a pas laissé de commentaire.Thomas E.
Unit was on the basement with no Elevator Apparently I have been overcharged vacated the space on or about may1JOHN C. | Expérience générale
Le client n'a pas laissé de commentaire.Carla E.
Le client n'a pas laissé de commentaire.Roni A.
Le client n'a pas laissé de commentaire.CYNTHIA K.
Le client n'a pas laissé de commentaire.Ilya G.
Great staffWilliam P.
Le client n'a pas laissé de commentaire.George M.
Location is not very nice. Parking lot is full of debris and tire hazards. Also it is confusing because you have to enter on 'exit only' one way gate. The staff was nice this time. Equipment was ok.Sergii S.
Le client n'a pas laissé de commentaire.Suzette R.
You should give Johanna a raise. She was very helpful and reassuringly explained the online rental process to a new U-Haul renter. I'll be back to that location for sure just because of her-thanks!!Bonnie W.
The truck had grease on the floor and it stained almost all my things, mattresses, boxes, bags, a disaster. I left the gas at the level I found it and they charged me $30 I don't know why. This was 08 11 2022 my name is Claudia Diaz phone 908 922 2840 Pd:When i return the truck, i let the person in charge know what had happened.Claudia D.
very helpful staff. well ranJerome Y.
Le client n'a pas laissé de commentaire.Rahulkumar C.
The manager is amazing, professional and beautiful!Lemy S.
The staff was friendly, competent and professional. The women that helped us (Joanna????) new what she was doing flat out. She was a great great help. I would make reservations at this site just because i know she works there. Answer... Have staff everywhere like this. Made things easy and hassle free. Sincerely, Jason Brennan August 4.jason B.
Le client n'a pas laissé de commentaire.Zhixing X.
The windshield was dirty from the inside, making it hard to drive with sun glare. The lock on the truck was broken, would open without the key. Other than these issues, everything else was good.Kanaya D.
Le client n'a pas laissé de commentaire.samuel D.
Le client n'a pas laissé de commentaire.DAVID S.
The best customer service experienceMARK B.
Le client n'a pas laissé de commentaire.Wanda R.
Everything was goodMARIO U.
Johanna Pena (GM), you are awesome! Your facility is clean and neat, very organized.Iris G.
Le client n'a pas laissé de commentaire.Latoya B. | Expérience générale
Le client n'a pas laissé de commentaire.CYNTHIA K.
Love the peopleChristoph G.
Le client n'a pas laissé de commentaire.Gary K.
There associate who helped us was amazing. Made the entire process of getting the truck flawless. thank youChristina C.
Continue giving great service!!!Candice C.
Le client n'a pas laissé de commentaire.Anthony M.
use a trailer for motorcycle, excellent servicecesar E.
I can say that I found all in good conditions and cleaned, that's the reason I continue asking for your devices.Tanny C.
Le client n'a pas laissé de commentaire.Hermanpreet S.
Keep doing what your doing....Rodney A.
Le client n'a pas laissé de commentaire.Tiffanie C.
Le client n'a pas laissé de commentaire.Elvis U.
Horrible service. I schedule for early pick up and my truck wasnt ready. I had to want until 9 with movers at my house at 8. Then when I was ready to pick up they didn't have dollies available. Worse experiencia ever !Jackie L.
Le client n'a pas laissé de commentaire.Lindsay C.
Staff is very friendly.Mihir P.
Le client n'a pas laissé de commentaire.GEORGE M.
Picked up trailer with bald tire which General Manager at site agreed was a safety issue. Told me to take the trailer and call road side assistance. Called road side assistance and told they would arrive in 55 minutes. They arrived 2 and a half hours later. Glad I wasn't stuck on the side of the road. Especially, since the equipment wasn't safe when I picked up the equipment.William F.
Le client n'a pas laissé de commentaire.Hermer G.
Terrible service. Truck had electrical issues. 3 people came to look at it wasted 45 minutes of our time checking what's wrong with it very uneducated including the road assistance guy. He had no idea how to fix anything or what to look at. My boyfriend is a mechanic so he ended up checking it, figured out the problem and fixed the wires and the problem. Very inconvenient. I asked for a discount since we had a time frame we needed to be somewhere to pick up a car we ended up paying more for the parking spot where our car was because of this inconvenience. On top of that, the truck kept misfiring on the way back. The employees at this location did a very poor job checking equipment and vehicle before giving it to another client. If this vehicle wasn't fixed by my boyfriend we would end up not even being able to rent it! As told so by the girl that worked there.Christian C.
Le client n'a pas laissé de commentaire.elizabeth Q.
Gracias buena atenciÃ³n y amablespaulo T.
Le client n'a pas laissé de commentaire.Yesenia M.
Daniella is awesome!ALFRED Q.
Le client n'a pas laissé de commentaire.Beverly H.
Le client n'a pas laissé de commentaire.Jesus H.
Le client n'a pas laissé de commentaire.Leigh W.
Do not quote me a price and then double it once I get to the location. Also do not shiw a location as available then call after booking to say you switched the pick up location.David O.
Le client n'a pas laissé de commentaire.Francis D.
Unnecessary charges on credit card. Calling the location didn't help. Very poor customer service. Not acceptable at all.Aditya P.
Le client n'a pas laissé de commentaire.Ross K.
Cost high and never could get smaller unit on lower levelKedar M. | Expérience générale
Le client n'a pas laissé de commentaire.Joanne M.
Le client n'a pas laissé de commentaire.Anthony C.
Le client n'a pas laissé de commentaire.Le C.
Le client n'a pas laissé de commentaire.Igor J.
Le client n'a pas laissé de commentaire.Roy C.
Le client n'a pas laissé de commentaire.Frances A. | Premières impressions
Le client n'a pas laissé de commentaire.Clifford D.
Johanna was super helpful!Christian B.
The staff was excellent! This was the best place I have rented from. If I could give them more than 5 stars I would.Richard R.
Le client n'a pas laissé de commentaire.IVY B.
good rental priceï¼Œno one pick up phone callsLorraine J.
Disappointed that you employ went to lunch together nobody was there to help usOctavio B.
Le client n'a pas laissé de commentaire.Camille C. | Expérience générale
Le client n'a pas laissé de commentaire.Danielle J. | Expérience générale
Very intellectual informative professional lady and asset to your businessCynthia H. | Premières impressions
Le client n'a pas laissé de commentaire.allen h. | Expérience générale
Los precios de los estorech están caros para el espasio que tienenOSCAR M. | Premières impressions
Le client n'a pas laissé de commentaire.Anissa L. | Expérience générale
Le client n'a pas laissé de commentaire.yahaira M. | Expérience générale
Le client n'a pas laissé de commentaire.Christian L. | Expérience générale
Customer service was greatRedena W. | Expérience générale
Le client n'a pas laissé de commentaire.Camille C. | Premières impressions
I have a complaint,mice ate thru my thingskenneth s. | Expérience générale
Le client n'a pas laissé de commentaire.Mark A. | Expérience générale
There is no elevator Had to carry heavy boxes down a flight of stairsJOHN C. | Premières impressions
Le client n'a pas laissé de commentaire.Rosemary M. | Expérience générale
I will miss talking to the staff! The location was always very clean and I appreciate that.Jasmine B. | Expérience générale
I wish larger units were offered at this location.PATRICE L. | Premières impressions
Le client n'a pas laissé de commentaire.luis c. | Expérience générale
Very nice staff and makes the storing process very easy.Kofi A. | Expérience générale
Le client n'a pas laissé de commentaire.Dion E. | Premières impressions
Le client n'a pas laissé de commentaire.Alexandra T. | Premières impressions
Le client n'a pas laissé de commentaire.Rosemary M. | Premières impressions
A Great Big Shout out to Tatyana & Johanna These representatives were good & easy to work with & responsible for the good experience here.KEVIN B. | Expérience générale
Le client n'a pas laissé de commentaire.KUSKUS S. | Expérience générale
It has been the best managed Uhaul facility that I have had business with. The whole team under the able guidance of Ms.Johanna Pena including - Ms Stephanie, Ms Tatiyana, Mr Fahad, Mr Jonathan and any body else that I may have missed. - are there for only one reason --- to help us in our move and make it as smooth as possible. Thank you all for such remarkable and excellent customer service. God bless you all. Keep up the great work that you all are doing!!!! RegardsTARUN S. | Premières impressions
woman who helpled me was awesome and could not have been more accomodating. only issue was no elevator. that was an issue. great facility and clean. even the bathroom. great placeAndrew H. | Premières impressions
Le client n'a pas laissé de commentaire.Walter R. | Expérience générale
Le client n'a pas laissé de commentaire.Leslie R. | Expérience générale
Le client n'a pas laissé de commentaire.Carl H. | Expérience générale
The staff even the manager were very friendly. I would definitely recommend this facility !!!!Brittany B. | Expérience générale
Staff was really friendlyChristopher H. | Premières impressions
Le client n'a pas laissé de commentaire.Gerardo E. | Expérience générale
The young lady that was the manager with the 2 long pony tails was not only super professional but she went above and beyond being helpful to me. I think she had just got off but she stayed a while after to make sure that I was taken care of. Im new to Jersey and she was my first impression to great customer service. More people are needed like her. Thank you! Great ran businessjay j. | Premières impressions
Amazing and professional staff. Johanna and the team provided me and my sister excellent customer service. Merci.NELSY D. | Premières impressions
Daniel was professional yet overwhelmed. His coworker Fryer was no help at all and was extremely rude and unprofessional to every single customer he came into contact with in the store and outside in the parking lot. It was if he was looking to get fired or fight. I've never witnessed anything like it. My reservation was changed without my knowledge, consent, nor authorization. The location locked doors and refused to answer the phone at 6:20 despite closing time listed at 7pm. I've filed a formal complaint and hopefully will get some of my money back from this terrible experience. Never using uhaul again after removing my belongings from storage.ROBIN R. | Premières impressions
Your facility is filled with mice and mice droppings throughout. Very filthy.John H. | Expérience générale
Le client n'a pas laissé de commentaire.Arlisa H. | Expérience générale
Joanna is THE BEST!Juanetta S. | Expérience générale
Very professional staffNathaniel d. | Expérience générale
I can't get past how rude and unprofessional the employee at the desk was. He was slamming doors at customers and coworker, yelling at his coworker who was quietly cleaning and moving the trucks, sighing and making passive aggressive marks at customers, and telling them to "hurry up because he wanted to go home at 5." He also got mad and walked away from me when I said I had to back out of renting a space because they had no elevator and that would make moving in and storing my furniture impossible. This was such an unpleasant experience that I also cancelled my truck rental from this location because I did not want to deal with him again.Gregg B. | Expérience générale
Manager was very professional and very helpful. I would recommend anyone to try them out. I give them a 5 star rating. 10 if it was possibleLakierra B. | Premières impressions
Everybody was great, the facility was clean & easy to accessFrank B. | Expérience générale
No smiles.....Pauletta W. | Premières impressions
1st class customer service . The rental of the truck to storage needs this location is #1. I will use this location for all my truck rental needs and storage . Best location overall in New JerseyBrendon B. | Premières impressions
Fransheska was great!Gloria J. | Premières impressions
Excellent servicio. Francesca muy amablemarisela c. | Expérience générale
I requested a refund I want my money back I was not satisfied with the customer service I was not given all the proper information nor was I accommodated for being inconveniencedAaliyah l. | Expérience générale
I will never ever use the storage facility ever again I have requested my money to be refunded to me the customer service that I received was a level 0 very very dissatisfied customerAaliyah l. | Réservation
How can you rent a storage unit that leaks water. Even the manager came to us and asked how much water damage we have. I am a professional musician all my equipment is ruined. I will never rent from uWilliam C. | Expérience générale
Really bad customer service, the manager is worthless... no what you want to deal with after traveling from another state... the storage units are in a basement without elevator access.Andres M. | Réservation
Everything was easy, no complications, and that price was right.steve l. | Réservation
My first experience and it was painless.Camille B. | Réservation
Everyone who works at this facility was super helpful. I had stuff in storage for 6 months and had no trouble getting in and out, setting up a van rental, or returning my van after hours.susan m. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
Nous offrons la plus grande sélection de l'industrie!