Évaluations des clients U-Haul Moving & Storage of Plymouth

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Plymouth

Cote générale :

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Patricia R. | Premières impressions |
Évaluation :

The person (Patricia) who booked the rental space over the phone with me) was amazing! And Kevin at the facility went above and beyond to help me. Really amazing help and professionalism. I will highly recommend the company to anyone.

evan P.
Évaluation :

Le client n'a pas laissé de commentaire.

Michael J.
Évaluation :

Make more car trailers available overall. For a short notice reservation it was very hit or miss if one could be rented.

carrie M.
Évaluation :

I made several visits to this location to ask questions about my upcoming move. All of the staff were friendly, and extremely helpful and accommodating. I would make the trip to this specific location for future truck rentals.

Benjamin C.
Évaluation :

The lady who took back my rental was brusk and rude. After making me wait and fill out paperwork to get it in the first place, her insistence on rushing was not taken well.

Deseray D.
Évaluation :

Le client n'a pas laissé de commentaire.

Carol H. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Ronald Z.
Évaluation :

Le client n'a pas laissé de commentaire.

Erick S.
Évaluation :

No complaints!!!

James J. | Online Move In |
Évaluation :

Entry process was unclear

robert h. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

David P.
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Le client n'a pas laissé de commentaire.

Peter S. | Expérience générale |
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Experience could not have reasonably been better. Recommended.

James H.
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Le client n'a pas laissé de commentaire.

Alex R.
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Le client n'a pas laissé de commentaire.

Stephen W.
Évaluation :

The entire process was smooth. Nothing could have made it better.

Dennys B.
Évaluation :

Le client n'a pas laissé de commentaire.

Jamey R.
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Le client n'a pas laissé de commentaire.

Christine N.
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Le client n'a pas laissé de commentaire.

Charles V.
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Le client n'a pas laissé de commentaire.

David M.
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Le client n'a pas laissé de commentaire.

Thomas J.
Évaluation :

When I received my truck the miles was completely different, I asked for help to walk around the truck and ask question and no help with that. I didn't leave uhaul until a 45 minutes waiting after being helped so I left and my nephew helped me thankfully.

Pamela S.
Évaluation :

Best Uhaul I've ever been to.

Scott K. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Tyler M.
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Le client n'a pas laissé de commentaire.

John V.
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Le client n'a pas laissé de commentaire.

Eric R.
Évaluation :

The guy who checked me in and the different guy who checked me out, were awesome! Super efficient, nice, explained everything. Great customer service.

Leigh S.
Évaluation :

Excellent service! Very helpful!

Kirin D. | Premières impressions |
Évaluation :

Professional and friendly staff, particularly Fred, who clearly knows what he is doing and was able to accommodate and guide me through out my check-in experience. He considerately chose a storage unit near the loading dock, ground level, after he heard I was loading an antique upright piano. He then took the time to walk me through all of the access steps that needed to be taken during and after-business hours. There are restrooms, drinking fountain and multiple carts available which made the ease of moving SO much better.

Kim K.
Évaluation :

Ethan was great. Quick check in and hookup; promptly greeted and taken care of upon return.

Matthew H.
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Le client n'a pas laissé de commentaire.

Craig N.
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Le client n'a pas laissé de commentaire.

Samantha G. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Jeffrey W.
Évaluation :

Good experience

Phillip P.
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Le client n'a pas laissé de commentaire.

Leesa A.
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Le client n'a pas laissé de commentaire.

Tracy P.
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Le client n'a pas laissé de commentaire.

George Y.
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Le client n'a pas laissé de commentaire.

Susan P. | Premières impressions |
Évaluation :

So nice!! Easy to understand the entire process for renting actually 2 trucks this week for different projects. I also rented a storage locker and was happy with the price. Loved the enclosed load/unload area.

Rick S.
Évaluation :

Le client n'a pas laissé de commentaire.

Jeffrey C.
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Le client n'a pas laissé de commentaire.

Laura M.
Évaluation :

I did the 24/7 pick up, the truck was not I. The parking lot, thank goodness the location was open. They truck overall was clean but there was an empty soda can under the seat and used napkins in the passenger side door I had to throw out.

monica D.
Évaluation :

The installation of the tow to the truck took much longer than expected because of the battery in the truck needing to be repaired, don't know the exact specifics, but that was the situation regardless. Then when I arrived in Texas and went to unload the car off the tow, I found that the car had been pulled too far forward on the tow and was pulling my front right bumper off as it was being unloaded. This problem was noted at the store I returned the tow to. And I need to have this issue resolved.

Daniel J.
Évaluation :

Suspension on rented truck was in poor shape.

Donald H.
Évaluation :

Le client n'a pas laissé de commentaire.

MICHAEL S.
Évaluation :

Employee girl at the counter had mask not covering her nose and coughing violently, clearly working while sick

abby K.
Évaluation :

Gas was marked at a 1/4 on the paperwork but it was below the line in the truck

Joseph W.
Évaluation :

I wanted to leave my trailer in Iowa after having a deal fall through. Instead they wanted to charge me 600 dollars to leave it there!! So I was forced to drive home an empty trailer 250 miles in a blizzard. Will avoid renting from you guys bon the future.

TERESA F.
Évaluation :

Don't like they didn't check trailer before we left. Would charge if something was wrong, don't like this.

Kevin S.
Évaluation :

I was about 45 minutes late returning the pickup after getting it cleaned and washed out at the gas station. In the past when I've been a little late returning the vehicles, U-haul employees haven't charged me for the extra rental period. In this instance, the employee charged me $79 for an extra rental period because of that 45 minute return delay. I didn't realize it until the vehicle was returned and I was checked out. At that point I was charged $79 and didn't even get to use the vehicle for that extra rental period. I consistently rent pickup trucks from this location and have spent over $1200 on rentals in the past couple months alone. I understand that I was over on the rental time, but a little leniency for a frequent customer would have been nice. $79 over that seems exorbitant.

James F.
Évaluation :

Le client n'a pas laissé de commentaire.

GEORGE H.
Évaluation :

Everyone was very helpful! And friendly.

Jennifer F.
Évaluation :

Perfect experience from beginning to end. Highly recommend.

Michael E.
Évaluation :

Le client n'a pas laissé de commentaire.

Kevin J.
Évaluation :

Employees either had their masks below their nose, or on their chins. When I rented an item I was told to go get it myself. It had a nail in its wheel that scratched my floor. Wasn't satisfied at all, but didn't want to fight over such a small amount of money.

Leonardo E.
Évaluation :

Le client n'a pas laissé de commentaire.

chinnoeun C.
Évaluation :

Le client n'a pas laissé de commentaire.

Amaleswara B.
Évaluation :

Everything good with uhaul until returned to location to return the truck. The online return photo upload didnt worked. Almost tried several times. Tried to call customer care and it took half an hour to connect. They said they will update the case i wont get charged but morning i see some charges didnt expect. Waited half an hour reduced gas and they charged 8 dollars for that. Extra miles since waited long and went to gas station. This is my first time but didnt like completely.

Daniel S.
Évaluation :

The girl that helped my husband was extremely rude to him ("were you not listening?!" and dramatically hanging her head down, etc), we will not use that location again.

Grant C.
Évaluation :

Le client n'a pas laissé de commentaire.

Duane R.
Évaluation :

Nothing you all are awesome

Michael S.
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Le client n'a pas laissé de commentaire.

Julie H.
Évaluation :

I've used this location for truck rental for years and they have always done a wonderful job. I actually drive past two or three competitors(we live 15 miles away) to come to rent at this location. Thanks guys

Richard T.
Évaluation :

Super fast service. Well marked for return. Staff was excellent.

Candice S.
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Le client n'a pas laissé de commentaire.

Tim D.
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Le client n'a pas laissé de commentaire.

Daniel R.
Évaluation :

Great experience.

Paul V.
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Le client n'a pas laissé de commentaire.

Bruce H.
Évaluation :

Perhaps have someone nearby when equipment is returned so vehicles aren't backed up. Minor issue. The trailer I rented was in good shape with new electrical harness which was reassuring. Thank you.

Andrew L.
Évaluation :

I am disappointed that I was charged a full extra day after arriving 14 minutes past my 24 hour rental. Leaves a bad impression and seeing as this was the first time I have ever rented from this location, it will most likely be the last. I guess you already have all the customers you want.

Roberta D.
Évaluation :

Nothing, this was the best experience I have ever had with U-Haul in all of my 76yrs! This location was amazing! Service was outstanding!

Michael N.
Évaluation :

Le client n'a pas laissé de commentaire.

Diana B.
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Le client n'a pas laissé de commentaire.

Lisa W.
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Le client n'a pas laissé de commentaire.

Patrick B.
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Le client n'a pas laissé de commentaire.

HENRY B.
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Le client n'a pas laissé de commentaire.

Bruce B.
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Le client n'a pas laissé de commentaire.

Gabrielle S.
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Le client n'a pas laissé de commentaire.

Delton W.
Évaluation :

Good

Cynthia P.
Évaluation :

Fred went out of his way to be as nice and helpful with getting the U-Box to me on time and everything went great from start to finish. I would definitely recommend U Haul services to my friends and family. Great customer service.

Jon C.
Évaluation :

Le client n'a pas laissé de commentaire.

Robert P. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Robert C.
Évaluation :

Le client n'a pas laissé de commentaire.

Therese S.
Évaluation :

Check in was good but the vehicle I received did not match the paper work. Guy at check in was nice and professional. Guy at check out that came to the vehicle to do paper work was rude and condescending.

Timothy L.
Évaluation :

Thank you the people did a great job

epg media l. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

James L.
Évaluation :

Le client n'a pas laissé de commentaire.

Joseph B.
Évaluation :

More staff on hand is required. And have your equipment check out before renting it. Lights did not work on the trailer

Delton W.
Évaluation :

Le client n'a pas laissé de commentaire.

Joseph B.
Évaluation :

Convenient area to return a rental. Right off the highway and easy to get right back into the highway

Randall H.
Évaluation :

The rental process was easy, the equipment worked great for our needs, and was very helpful in our move.

Larinda M.
Évaluation :

Le client n'a pas laissé de commentaire.

Bill M. | Expérience générale |
Évaluation :

Outstanding

Darryl W. | Online Move In |
Évaluation :

Le client n'a pas laissé de commentaire.

Evans N.
Évaluation :

The personnel was very nice and respectful .He treated with love and respect

John F.
Évaluation :

Nothing. Everything was spot on. Really a very pleasant experience.

Lee N.
Évaluation :

Le client n'a pas laissé de commentaire.

Andre S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Brock G.
Évaluation :

I LOVE 💘 KAYLEE. You can tell her I said it. The crew here always treats me wonderfully. I have medical issues that limit me and they always make accommodations and help me. This store deserves bonuses for the employees.

Richard B.
Évaluation :

Le client n'a pas laissé de commentaire.

Henry C.
Évaluation :

Le client n'a pas laissé de commentaire.

alex B.
Évaluation :

Le client n'a pas laissé de commentaire.

James H.
Évaluation :

Le client n'a pas laissé de commentaire.

Eric L.
Évaluation :

Only 2 of 3 people onsite followed covid protocol. The person checking out my wife and I was fast however when my wife asked why he wasn't wearing a mask, he answered "it's overrated". No postage on location for masks required inside. No sanitizing station easily viewable for processing vehicles. The inside compartments of vehicle had items from previous customer. Government mandate states everyone indoors must wear mask. As customers we have to follow this whether we agree with it or not. What makes this employee above the law?

Eric B.
Évaluation :

Truck was great, but smelled like smoke. Fred was great and gave me a discount for the smoke smell.

David L.
Évaluation :

Le client n'a pas laissé de commentaire.

Derek E.
Évaluation :

Le client n'a pas laissé de commentaire.

Kedren P.
Évaluation :

Le client n'a pas laissé de commentaire.

Chad L.
Évaluation :

Upon entering the store it is clear where to go and was very clean. The individual that assisted us was very patient and kind; he represented your location with professionalism.

Grant G.
Évaluation :

Le client n'a pas laissé de commentaire.

Justin Y.
Évaluation :

Le client n'a pas laissé de commentaire.

melissa m. | Premières impressions |
Évaluation :

Customer rep gave great service!!! Very pleased with location and ease of access!!

Rajat C.
Évaluation :

I'm very upset with the behavior of your staff at this location. Your agent did not explain to us the contract. We were charged $20, since we dropped the truck off at night and did not check-in online. When we called the customer service, your agent at the call center said that this was explained to us. But when we were picking up the truck your agent never said that. In fact the call center rep said that I was lying and that I was trying to get away with $20. I am very up set with your service. In future I'll try to rent from Budget or Penske or other renters. It's time to try another company. So Long Raj

Maria R. | Online Move In |
Évaluation :

Le client n'a pas laissé de commentaire.

Alfred H.
Évaluation :

Le client n'a pas laissé de commentaire.

richard H.
Évaluation :

Le client n'a pas laissé de commentaire.

CINDY K. | Premières impressions |
Évaluation :

Not only would I recommend the location, I have to many people!!!

Jessica S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Daniel A. | Expérience générale |
Évaluation :

I moved out because Uhaul trucks and vans were frequently parked directly in front of the loading doors of the climate controlled area. When I asked about it at the office and told them I was moving out due to this issue the response was "that's fine". 2 year customer gone for good.

MICHAEL F. | Expérience générale |
Évaluation :

Couldn't have asked for a better storage facility If Ever I need another storage facility it will be U-Haul

Theresa A. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Barbara S. | Premières impressions |
Évaluation :

This is a wxcellent facility and the customer service at this location is outstanding.

Chrystel P. | Expérience générale |
Évaluation :

I only got a unit because it was free. I was incredibly frustrated I was forced to purchase an unnecessary lock prior to getting my space

Natasha T. | Expérience générale |
Évaluation :

Everything on site was great. I did get an email telling me that my rent for next month it was due, well after I canceled my renewal, so that was scary, but the "actual" human people working at this location were very helpful and kind.

ROB H. | Expérience générale |
Évaluation :

We appreciate the space that was available to us from uhaul. Thank you

Jean R. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Michael N. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Ernest D. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Chrystel P. | Premières impressions |
Évaluation :

I was pleased with service and loading area. However, I am not pleased I had to purchase a lock when I had already purchased one--the lock provided was less secure than mine and I am not overly concerned about cutting due to the lack of valuable items, renters insurance, and the front door security. This seemed like an extra "fee" that really made the unit not "free" espically when the lock was not cheap.

Dillon L. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Carol F. | Expérience générale |
Évaluation :

Service was great, the facility was very clean, I will definitely use this Uhaul storage facility again. Thank you

Antony V. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Tom F. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Dan O. | Expérience générale |
Évaluation :

One of the best experiences I’ve had dealing with a business ever.

Julianne G. | Premières impressions |
Évaluation :

Staff member went out of her way to help me. Very pleased! Thank you

Yusef B. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Ivette R. | Expérience générale |
Évaluation :

Thanks for the all

Traci W. | Expérience générale |
Évaluation :

The manager and his team lied and said I could not get a truck in the entire state of Minnesota. They are racist to the core.

chris k. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

mary c. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Karen O. | Online Move In |
Évaluation :

Le client n'a pas laissé de commentaire.

Gary W. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Gina T. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Adam H. | Expérience générale |
Évaluation :

The storage next to mine had a strong, strong odor of curry, which made my unit smell like curry also.

Yusef B. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

KIMBERLY F. | Expérience générale |
Évaluation :

Five years of great service!

Tim L. | Premières impressions |
Évaluation :

Fred and team take customer service to the next level. Very customer-focused. A great experience working with them.

Debra L. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

MARY M. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Gregory B. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Carmen S. | Expérience générale |
Évaluation :

I have to say U-Haul has been so good to me and helpful. Really your staff is awesome, they are always so calm and know how to help you. Sometimes the staff made my sh1tty day much less sh1tty just by being their calm, humorous, helpful selves. If you haven't told your staff they rock, you should, because they are a true blessing. Thank you so much!

Lauren K. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

nicholas t. | Expérience générale |
Évaluation :

Fred and the entire team were VERY helpful and courteous through the entire process of storage, loading U-boxes, and shipping. I would highly recommend using this location for any of your needs.

Michael W. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

jasmine l. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Jayme N. | Premières impressions |
Évaluation :

The staff was friendly, very competent, andprofessional; I will definately go to them again for moving needs! The only misunderstanding was upon return, when a female staff assumed that the van was empty when we brought it back, so, without asking, sent us to the check-in tent. She had to be told that we were still loaded, renting a storage locker first; she shouldn't have assumed.

Donald M. | Expérience générale |
Évaluation :

Great experience with van and storage room rentals.

Maamoun A. | Expérience générale |
Évaluation :

Clean storage Very helpful and professional staff

BARBARA W. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Tina S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

michael S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Michael S. | Expérience générale |
Évaluation :

Service was great and very helpful, would highly recommend

Mary P. | Expérience générale |
Évaluation :

This was the best storage experience we could've asked for. The staff were very friendly and helpful at every stage of the process, there was never a long wait to talk to anyone, the facility was extremely clean and easy to access. Would definitely recommend to anyone else who needs storage in this area!

Moon H. | Expérience générale |
Évaluation :

ThIs location was great, but the Brooklyn Park location was awful. I picked up a trailer there the customer service was absolutely unacceptable, she was rude and Obnoxious.

Teresa H. | Premières impressions |
Évaluation :

Listen, Fred and the crew at Plymouth Uhaul are amazing. Outstanding customer service, friendly, kind, and seriously interested in making your life easier. Just a great bunch of people. Everything about the rental experience and move-in was perfect!

Dennis J. | Expérience générale |
Évaluation :

I would highly recommend this facility

Seth L. | Expérience générale |
Évaluation :

Overall a smooth experience!

nicholas t. | Premières impressions |
Évaluation :

Andre and Andi were both super nice!!

JOHN N. | Expérience générale |
Évaluation :

The two most important elements were very good; overall cleanliness and temperature controlled for storage of art work. Staff found me a location that was convenient as I moved work in and out frequently. I was frustrated by the inconvenience of the pass card frequently not working without multiple attempts (at times having to call for assistance). The available access hours were at times limiting.

Jacob P. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Mark L. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Amy S. | Expérience générale |
Évaluation :

Very well taken care of. Clean, Well organized, well maintained, convenient location, helpful and friendly staff. I would recommend this location. Always busy but well staffed!!!!!!

RaShawn P. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Christine M. | Expérience générale |
Évaluation :

Excellent service, fast and easy. I will definitely use again.

Krista P. | Premières impressions |
Évaluation :

From the time I walked in I seen nothing but professionalism. I was greeted, my questions were answered and I left feeling like I was given the best value for my money.

Venys B. | Expérience générale |
Évaluation :

Good Location

marta j. | Expérience générale |
Évaluation :

Staff was helpful and courteous- thanks!

Craig K. | Expérience générale |
Évaluation :

The guys were great this is the second time I’ve rented space

Katherine K. | Expérience générale |
Évaluation :

Extremely convenient and easy to use.

cynthia c. | Premières impressions |
Évaluation :

Very welcoming atmosphere, employees were very helpful as well as the store Manager. Mr Fred showed consideration to my situation of my prior experience. Overall the team exceeded my expectations!!!

ORVIE B. | Premières impressions |
Évaluation :

The experience of professionalism was above par. Great team at U-Haul Moving & Storage of Plymouth; I HIGHLY recommend this location for all moving and storage needs!

mark r. | Expérience générale |
Évaluation :

Great facility

Laroy L. | Expérience générale |
Évaluation :

Excellent experience

Dale W. | Expérience générale |
Évaluation :

Very well operated business at Plymouth U-haul. Place is immaculately clean all the time. For 16 months I was in and out of the property and also rented vehicles and the staff was always very helpful.

Mark B. | Expérience générale |
Évaluation :

Very nice facility and competent staff.

John C. | Expérience générale |
Évaluation :

Our experience was awesome with this uhaul facility. Great staff, clean facilities, super convenient. All staff were super friendly, kind, and helpful!

amry r. | Expérience générale |
Évaluation :

The guys here really show great customer service- I needed a short-term facility for temp storage after my mom passed away- they were so accommodating and so nice. Impressive! Will use again!

Kay s. | Expérience générale |
Évaluation :

I would recommend this location

Matthew P. | Premières impressions |
Évaluation :

The staff was super helpful and so great at communicating details and accommodating. I would recommend U-Haul to my friends!

bj S. | Premières impressions |
Évaluation :

Staff person was very thorough and friendly in explaining what we needed to do. He also did a walk- through demonstrating how to use cards, where to enter, etc.

Jan W. | Expérience générale |
Évaluation :

was great facility and staff was very helpful great experience and will use this facility again. thanks

James J. | Expérience générale |
Évaluation :

Great facility.

tim h. | Expérience générale |
Évaluation :

Good

Pamela L. | Expérience générale |
Évaluation :

Thanks for letting us try it after renting a U-Haul. While we ended up not needing it more than a month, this was a good experience for us and would recommend it to others.

JEFF B. | Expérience générale |
Évaluation :

I do a lot of business at this location. Never leave with a problem. Will continue using this location for my packing and storage needs.

LISA L. | Premières impressions |
Évaluation :

I found the staff at this location to be very helpful and friendly. I was feeling so stressed about moving, but they were really reassuring, knowledgable and helpful.

Cynthia S. | Expérience générale |
Évaluation :

It was great and easy access

Andrew C. | Premières impressions |
Évaluation :

Great service and friendly staff

Joanne B. | Expérience générale |
Évaluation :

The building was clean and well lit. The access was convenient and I felt my furniture was safe and dry. Staff was very friendly and accommodating.

Patti ann c. | Expérience générale |
Évaluation :

Clean and well run facility!

markell p. | Expérience générale |
Évaluation :

The staff had many busy times of overwhelming people coming in at once but they continuously made a way to satisfy myself and others customer service

Paul m. | Expérience générale |
Évaluation :

Great facility, thank you for keeping it clean and easy to use!

PAUL B. | Premières impressions |
Évaluation :

excellent service

DonLoy F. | Premières impressions |
Évaluation :

good service but a long wait. Need more help to handle everyone!

Rakesh N. | Premières impressions |
Évaluation :

EXCELLENT service. Keep it up

Brett S. | Expérience générale |
Évaluation :

The service and the facility exceeded our expectations. It was clean, well lit and provided easy access to the storage units. The loading area was huge, well lit and offered dolly's.

Sylvie S. | Expérience générale |
Évaluation :

Very very happy Never been so happy with other storages that I had before amazing people overthere Love this place 😊

Bryan M. | Expérience générale |
Évaluation :

Loved the A?C!

EDWARD P. | Expérience générale |
Évaluation :

I paid for the unit through the end of the month. I had NOT checked out with the facility and was terminated because there was nothing in the unit. When I called, the staff was completely rude to me.

Kimberly L. | Premières impressions |
Évaluation :

The staff was amazing and extremely helpful. They didn’t rush us even though we came just before closing. They went above and beyond to provide a wonderful experience and help us out.

Annette W. | Expérience générale |
Évaluation :

Excellent

Welde D. | Expérience générale |
Évaluation :

This place is super clean and accommodating. Staff are very helpful. The bathroom smells great and is clean. I will always come back to this U-haul for my storage needs.

Leif H. | Premières impressions |
Évaluation :

Fred was very patient, informative, and professional in explaining what we need to know. Very impressed!

marta j. | Premières impressions |
Évaluation :

Employees were very helpful and friendly! Facility was clean and secure.

Robert K. | Expérience générale |
Évaluation :

A+

Jan K. | Premières impressions |
Évaluation :

Service was exceptional from everyone we dealt with. The facility is great. Clean, well-lit, great equipment.

Chi N. | Expérience générale |
Évaluation :

Very nice facility that was easily accessible at all hours. The staff was very friendly and helpful. They also have a great sense of humor.

Katie K. | Expérience générale |
Évaluation :

I did not like the rat poison in the unit.

Stephen M. | Premières impressions |
Évaluation :

Friendly staff. Hardworking and helpful

DALE E. | Expérience générale |
Évaluation :

ALWAYS HAPPY WITH COMPANY

Chi N. | Premières impressions |
Évaluation :

Very helpful and friendly staff. The storage units are clean and seems very safe and secure.

Susannah M. | Expérience générale |
Évaluation :

Thanks U-Haul for securing my things,I do appreciate. Everything was well intact

Sarah T. | Expérience générale |
Évaluation :

DURING BUSY TIMES MORE PEOPLE TO HELP AT DESK WOULD BE GREAT OTHER WISE NOTHING BAD TO SAY

Kim B. | Expérience générale |
Évaluation :

Exceptional and friendly service

Arcenia M. | Expérience générale |
Évaluation :

I thought I had seen on the website a later time but when I got to the facility, it was not accessible. You have to get very very close to the door for it to open.

GRACE W. | Expérience générale |
Évaluation :

Only difficulty was with the garage doors. Worked well the first two years. This last six months I would have to push the button to open the garage door and then quickly back out.

KEN D. | Expérience générale |
Évaluation :

iii

emily s. | Premières impressions |
Évaluation :

Reserved the space via phone prior to going to location. Natl support service and on site rep we’re great: friendly, helpful, answered my questions, didn’t rush me, knew and utilized data system well.

Howard T. | Premières impressions |
Évaluation :

Went very well.

Kathleen D. | Premières impressions |
Évaluation :

Easy rental process and superb customer service from start to finish! The facility is spotless, easy to access and the covered off loading dock is super functional.

WILLIAM D. | Expérience générale |
Évaluation :

m

Randy M. | Premières impressions |
Évaluation :

Pretty good.

Paul m. | Premières impressions |
Évaluation :

Excellent experience. Very helpful, clean truck and storage unit, friendly employees.

Ronald G. | Premières impressions |
Évaluation :

Nice units at a fair price.

KEN D. | Premières impressions |
Évaluation :

The overview of the process of how to access the storage unit was informative, friendly, and professional. Extremely well done!

bonteaus s. | Expérience générale |
Évaluation :

Charge me a late fee and i had move out two days before my time and i told them i even rented a truck from them telling them everything

Boris B. | Premières impressions |
Évaluation :

Every one I worked with was great. They explained everything thoroughly.

donald g. | Expérience générale |
Évaluation :

This may be the best u-haul & storage facility ANYWHERE! Staff goes above and beyond to be helpful and the indoor parking , ramp, and storage with numerous carts make moving and storage the best

nadine w. | Expérience générale |
Évaluation :

I had a ubox so initially getting access to it was a bit of a wait. Because the place was so packed. Always busy. they put my Ubox in a spot so I can easily access it so they were accommodating

markell p. | Premières impressions |
Évaluation :

The guys were great, good with detail and were professional.

TIMOTHY M. | Expérience générale |
Évaluation :

OMG amazing staff. I forgot to cancel my unit after moveout; 2 days later a woman called to check in, because she noticed the lock changed while doing rounds. Humidity/mold a long term concern, tho

Julie N. | Expérience générale |
Évaluation :

Fred Glunz and company were all very helpful and accommodating when I was finally able to retrieve my belongings from their storage facility 3/3/19 to join me in Arizona. They are all AWESOME!

Celeste L. | Premières impressions |
Évaluation :

Informative, professional, delightful customer service getting set up with a storage unit. Orientation walk through explaining access was clear and the unit is impeccable. Keep up the great work!

BETH L. | Expérience générale |
Évaluation :

AMAZING Staff and Management!!! 👍

Maamoun A. | Premières impressions |
Évaluation :

Clean

PATRICIA A H. | Premières impressions |
Évaluation :

Very efficient and friendly staff. Thank you! After a lengthy few days of packing and moving, it was great to have the speed and efficiency at U-HAUL to finish!

Donna D. | Expérience générale |
Évaluation :

Good experience

Carole F. | Expérience générale |
Évaluation :

We were impressed with the cleanliness, the staff and maintenance of the facility.

Machelle N. | Premières impressions |
Évaluation :

Very friendly and helpful staff.

Fred S. | Expérience générale |
Évaluation :

Very professional group. Would highly recommend to anyone in need of moving and storage assistance.

Mike S. | Expérience générale |
Évaluation :

...

fair and square r. | Expérience générale |
Évaluation :

The staff was so helpful and kind and the drive in feature is a huge bonus.! Thank you so very much!! Cathy Corgard Fair and Square Remodeling

MARJORIE E. | Expérience générale |
Évaluation :

This is a great facility and every staff person we encountered went out of their way to make it a great experience. I would highly recommend!

Dianne A. | Expérience générale |
Évaluation :

We appreciated our unit location and convenience.

ken s. | Expérience générale |
Évaluation :

No complaints at all

Kristen S. | Expérience générale |
Évaluation :

Thank you.

charlette w. | Expérience générale |
Évaluation :

Thank you.

ashlee f. | Expérience générale |
Évaluation :

Everyone was so friendly and accommodating. Moving can be such a hard time and the staff here made it easier in us.

Tammy S. | Réservation |
Évaluation :

The gentlemen that helped me was so nice and answered all of my questions. I was impressed by your facility.

Carole F. | Réservation |
Évaluation :

We got very good service. Also liked the facility. It was clean, well lit and felt very secure.

Bob G. | Expérience générale |
Évaluation :

Good staff and secure facility

Amanda A. | Expérience générale |
Évaluation :

Everyone was very friendly and super helpful.

juillame d. | Expérience générale |
Évaluation :

Staff was friendly and very helpful

Molly B. | Expérience générale |
Évaluation :

Very clean convenient and all of the staff were helpful and courteous

Lori H. | Expérience générale |
Évaluation :

I thank you and would Recommend up storage to everyone and hall trucks

Margaret V. | Expérience générale |
Évaluation :

The staff was always very helpful and accommodating! Thank you!

Kreg L. | Réservation |
Évaluation :

Nice knowagable Staff. Clean facility and grounds. Very Secure.

CATHERINE B. | Expérience générale |
Évaluation :

Staff went above and beyond to be helpful and make things work out even though the place was busy and they were scrambling to keep up.

Mats R. | Expérience générale |
Évaluation :

ACCESS hours would be nice if they were a bit longer, but I understand that it would compromise the security level if it was open during non-business hours.

MIKE A. | Expérience générale |
Évaluation :

This is the best mini-storage experience I have ever had!

Maureen M. | Expérience générale |
Évaluation :

The staff was very attentive and the facility VERY clean. Would definitely use them again when needed.

IDALIA G. | Expérience générale |
Évaluation :

thank you

STEPHANIE K. | Expérience générale |
Évaluation :

Great service. Will come back if I have storage needs in future

Pam B. | Expérience générale |
Évaluation :

Turned out the Ubox was the perfect solution to a 2 week gap between apartment moving and a trailer for $5 more than fair!

Gail M. | Expérience générale |
Évaluation :

Great facility from the manager to front line staff! I would rent there again if needed.

Gary C. | Expérience générale |
Évaluation :

Allory was a great employee and I found to be nice and engaging. Unique garage access is a plus.

Bruce H. | Expérience générale |
Évaluation :

Your storage facility was A+ in every way.

DeJuan D. | Expérience générale |
Évaluation :

Staff was really friendly and pretty knowledgeable.

MIRIAM W. | Expérience générale |
Évaluation :

Fred is a really wonderful manager! He went out of his way to be accommodating and helpful. I had a very good experience here, thank you!

At T. | Réservation |
Évaluation :

Nice

Linda M. | Expérience générale |
Évaluation :

Only had a couple issues. But was fixed right away. Great staff. Very helpful.

Sophia F. | Expérience générale |
Évaluation :

Super understanding staff really amazing people.

Dale W. | Réservation |
Évaluation :

Every person I spoke with in Plymouth was very pleasant and helpful.

rodey s. | Réservation |
Évaluation :

Jack Taft Rd north Syracuse NY. He was Professional. Knowledgeable and pleasant.

Kayleen H. | Expérience générale |
Évaluation :

The units themselves were nice & the staff was helpful but not marvelous. I would tell the staff did not like their job or dealing with customers. The supervisor Fred was great though.

KEVIN K. | Réservation |
Évaluation :

Very pushy salesperson

Nicolle B. | Expérience générale |
Évaluation :

The staff wasn't very competent. Call had to be made to rectify several situations.

PUSHPA W. | Expérience générale |
Évaluation :

Happy with the storage.

ANTHONY S. | Expérience générale |
Évaluation :

.

Guy m. | Expérience générale |
Évaluation :

The facility in Plymouth MN was fully adequate in every way. The faculty on Packers Ave in Madison WI is understaffed—1/2 hour waiting lines and no one answers the phone; not too happy about this.

Matthew K. | Expérience générale |
Évaluation :

Staff went above and beyond to answer questions and make sure the move went smoothly

adam b. | Expérience générale |
Évaluation :

U haul was the only choice the price was right would choose u haul again happy with the company the only problem I had was when returning the u box they had trouble getting the receipt to print out

MONICA P. | Expérience générale |
Évaluation :

This is the only Storage Location I use no matter where I am moving too!

PAT M. | Expérience générale |
Évaluation :

Thank you Managment was very efficient and thorough .Took the time to show unit and cards and review service rules. Friendly and engaging. Would definitely use again.

Jamey R. | Expérience générale |
Évaluation :

There is one are of improvement needed: 1) The bathrooms often went a couple days without cleaning. Bathrooms should be cleaned daily in order to prevent customer discouragement.

Diane H. | Expérience générale |
Évaluation :

Wonderful

Susan D. | Expérience générale |
Évaluation :

Never a problem. Very clean and employees were always very helpful. Thank you.

lisa a. | Expérience générale |
Évaluation :

Great

Shannon W. | Expérience générale |
Évaluation :

The new guy "Reese", Matt, Fred, two other guys and a female were super helpful at this storage unit. We had two units for almost 11 months. I loved our facility, and the friendly staff!

David J. | Expérience générale |
Évaluation :

An incredibly clean facility. When I think storage facilities I imagine knicks and dents as a normal sight, but everything was so well taken care of. People were extremely nice and helpful. 10/10

Eveline R. | Expérience générale |
Évaluation :

Very Friendly and helpfull staff everytime I went in for supplies or reservations.

Stephanie L. | Expérience générale |
Évaluation :

Ridiculous that I brought attention to the fact that the alarm went off several times when I checked in properly. I mentioned it and no one really seemed concerned

Non reviews have been submitted for this location.

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