Évaluations des clients U-Haul Moving & Storage of Port Morris

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Port Morris

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Juan H. le

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Por la primera vez cuando vayamos a rentar un vehiculo sería importante que alguien de ustedes se interese en contestar algunas preguntas si la hay, sobre el mismo vehículo, aunque debo decirle que las jovenes que me atendieron fueron muy amables y profesionales.

Ramon G. le

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Great equipment at reasonable price.

Carlos R. le

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Truck storage had a foul smell of fish .

Gary K. le

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This was not the Bruckner location I thought I rented from. I expected it to be HuntsPoint! We found little parking to check in and my wife who grew up in the South Bronx didn’t like the area.

Jose M. le

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Excellent service

LaTonia A. le

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Le client n'a pas laissé de commentaire.

Ashraf A. le

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Did have the equipment I rented. They said they ran out. Workers where laughing behind the counter for five min before they decided to tell me to move forward. They handed me the keys and told me the truck was on the street. The place is on a corner so took me a while to fine the truck. The lady helping me looked and acted miserable.

Jaime A. le

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Le client n'a pas laissé de commentaire.

louis r. le

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Very good service

Evelyn O. le

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Le client n'a pas laissé de commentaire.

David A. le

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Great staff and people. Easy in and out. After hours drop off is great and very easy. Nice job.

David A. le

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Le client n'a pas laissé de commentaire.

Roshena J. le

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I made a reservation at the location on White Plains road by Allerton on 8/27/19 to pick up on 8/31/19. On 8/31/19 less than 2 hours before my pickup I received a call that the truck I reserved was not available. The female that called me was nonchalant and didn’t even care. She was rude. I reserved the 17’ for 9am and she was just like well there’s a 15’ for 4pm other than that there’s nothing. I didn’t need a smaller truck for 4pm, she couldn’t help me. I had to call and search around for a truck that was the right size and available at the time I requested. The woman Tanissha (not sure if I spelled that right) at the service call center was very helpful. I also got charged for a extra dolly that I did not have. I got one dolly and they charged for 2 so I very disappointed!!!

John Y. le

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Le client n'a pas laissé de commentaire.

Carlos N. le

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Le client n'a pas laissé de commentaire.

Tracy T. le

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Staff is as great at 138th BX location

philis p. le

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Le client n'a pas laissé de commentaire.

Krishna S. le

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I rented a 20 foot box truck today and I was driving in on the highway the transmission seemed not to be shifting I was gassing the van the transmission was going up but the van was moving at like 5mph It happened again & i could barely drive the van ended up bringing it back earlier than rented because I didn't feel safe driving it.

Kateisha J. le

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Le client n'a pas laissé de commentaire.

Gerald H. le

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Le client n'a pas laissé de commentaire.

Bruce H. le

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George, the manager/owner, was very helpful.

Sergio M. le

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The person that assisted me was not willing to help. Sent me to another location that did not have my reservation only to send me back to the first location where the motorcycle trailer was available. Wasted 1 hour driving back and forth. Missed where I needed to because of it. Big inconvenience for me and my schedule.

Min Seob A. le

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The assigned pick-up location was 20 min further then where I originally reserved for. More importantly, even if you guys changed my pick-up location, you guys did not change my equipment (bed cover) pick-up location. You guys had me to pick up the car at 138th street and pick up my bed cover (equipment) at 117th street. When I called your customer service, they were annoyed when I asked them if I can get a service from a different location that is at least same distance from my place. My number is 3475273977. Check my customer service record to see the attitude of your customer service rep. Such a fun experience, and Im so amazed at how bad your entire customer service management is. Am I ever going to use Uhaul in the future? NO. Not at all. You guys are really horrible in dealing with service, and I will never use you guys ever again in my life. I will convince all my friends living in nyc area to not use your seevice, and I will continue to boycott your service.

Jimmy S. le

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Le client n'a pas laissé de commentaire.

KAISEEM K. le

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Le client n'a pas laissé de commentaire.

Nicholas N. le

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I asked for help pulling the truck out to show my where there park brake was but the worker just pulled the brake causing both of us to get hit. He did not check or ask if the truck was in drive it was parked

Nicholas N. le

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I asked an attendant for help with pulling out the truck. He ended up hurting himself as well as me. It is important for drivers to check all conditions and possible issues if a customer asks for help with a truck.

Donald S. le

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Emailed my receipt, simple drop off. Took literally 30secs. In and out.

jodelle h. le

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Very convenient drop off location only one block away from subway station

Francisco R. le

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Everyone there at that location , starting with the manager George and his staff are very helpful to me

Edward S. le

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Excelente

David M. le

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Le client n'a pas laissé de commentaire.

John R. le

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Le client n'a pas laissé de commentaire.

Annette R. le

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Very accommodating. Saw that I had a problem, and stepped in to help. Clean organized environment, and customer conscious staff. I would recommend at my church, and workplace.

Luis E. le

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Le client n'a pas laissé de commentaire.

Michael P. le

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Le client n'a pas laissé de commentaire.

Justin M. le

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Very good that they did a good job actually work the manager was super thank you thank you you all for your courtesy

CARLTON L. le

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Very clean and organize place

Daniela C. le

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Very dissatisfied with the service, had to move to a different unit with better customer service

GLADYS V. le

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Thank you!

David A. le

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Line too slow early and later in the day. Need to plan for all 3 service isles to be open and staffed when store opens. Everyone very helpful and in good spirits though.

Graciela S. le

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Great customer service

joel g. le

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Very disappointed as I was led to believe that I would receive a month's free of storage if I rented a trailer from east to west coast... but then was informed differently...

HAROLD M. le

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The best storage,

MARGARET b. le

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People were more helpful than other uhauls I have been to. The close at 7pm is tight, however. The manager Geroge was really accommodating and had good customer service.

Kirk M. le

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None at this time

Neftali G. le

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Store manager George was very helpful and was training a new employee at the same . I even learned some things too. If I wasn't working at the time I will like to work for him. That's a good boss man.

Tami N. le

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I would highly recommend this Uhaul Storage facility. The staff was very welcoming and went above and beyond to help with my storage needs. My belongings were extremely safe and well protected.

TIMOTHY S. le

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I found the hours too limited

JOE D. le

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great staff very helpful friendly and courteous

Julady C. le

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Horrible never again

nilsa p. le

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Good customers service

diana m. le

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I was charged before feb. 30 and then when I called to receive a refund and empty my unit, I was hung up on. I paid an extra month for no reason at all. Broken glass on the 4th floor.

NATASHA G. le

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Great place. Would recommend.

JOE D. le

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Great service the staff were very helpful and attentive

Elliot F. le

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The facility kept my personal belongings and memorabilia safe and secured! I thank the team at PortMorris U haul storage for exceptional service!

mary m. le

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Staff we very professional

Samuel A. le

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Elysha was very helpful and understanding. Answered all my questions in regards about the facility. The maintenance guy don't know his name was very helpful as well.

sharon s. le

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The staff was friendly and helpful. I thank them for all the help they gave me. I'll gladly recommend them.

LASSINA T. le

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Great customer service

CHANCE S. le

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These guys at this location make you feel comfortable and at home. They are very knowledgeable and insightful on every topic concerning storage and truck rentals. Thank you for your professionalism!

Auri J. le

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Es Bueno pero el precio no muy bueno, el personal me trato bien.

Louis R. le

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Keep up good work.

Ruben T. le

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Great Service!

anthony t. le

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Good

Rebecca J. le

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No comments

John V. le

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All the above added to my comfort but it get pretty hot in the corridors if their was central air you guys would be perfect 👌🏾

pura q. le

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Muy bien el servicio

NORMA V. le

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Kept up the good work

alberta l. le

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Thank you

KIM A. le

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I have been a customer for more than five years George, the store manager is always courteous and helpful. Its of utmost importance clients are treated with respect. He exemplifies professionalism