Le client n'a pas laissé de commentaire.MELISSAYVONNE N.
Customer Reviews for U-Haul Moving & Storage of Port Richmond
Pour nous contacter
Staten Island, NY 10302
(At Faber Street)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 7h am à 5h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.MARJORIEM G.
When you confirm my pickup for 6am and then I'm told at pickup location that it won't be ready until 730 because business was not open until 730 is unacceptable I had movers at the location being paid to sit around because of the incompetence of uhaul as a corporation, I would never recommend your business to anyone or use any part of your business againANTHONY O.
Le client n'a pas laissé de commentaire.Robert G.
Excellent service. Absolutely hassle free. The cleanest rental location I have ever seen. All personnel were professional and friendly. Highly recommend this location to everyone who asks.Therese R.
Nothing, helpful staff with outdoor drive up check in like an airport rental car.Stephen K.
The staff is very friendly. I enjoyed doing business with them. Andrew at the desk, and the young lady who checked in my return at 3 pm on June 14.Mary B.
Friendly staff, easy check out, wheel alignment was a little off on the truck but it got us from A to BDANIELLEMARIE D.
Le client n'a pas laissé de commentaire.KEITH P.
Both manager and worker very pleasant and helpful. My family and I will be returning next time we need a uhaul thank you very muchMATTHEWADAM M.
Process was very easy and attendant was excellent. Will definitely rent from here again.Kevin S.
Trailer was stuck up the air while we pulled over to change our flat tire and we spent 3 hours on side of road with 4 children: they need better equipment!LISAC C.
No goodFRANCISCOC G.
People were great but company mileage policy is a rip off. I had to travel 9 miles from the pickup point to my home to load the truck than 16 miles to drop the truck off which caused me to go over the allowed and cost me extra moneyJohn D.
Excellent serviceJoseph D.
Le client n'a pas laissé de commentaire.BARBARAC D.
First off they don't answer the phone I called 20 time from 7am to 10am to make a reservation second I had to hook up my own trailerTHOMASJEREMIAH Q.
Le client n'a pas laissé de commentaire.JAKE B.
Le client n'a pas laissé de commentaire.Albert W.
Le client n'a pas laissé de commentaire.CARMELADEBORAH S.
Le client n'a pas laissé de commentaire.Annmarie M.
Le client n'a pas laissé de commentaire.Michael S.
Le client n'a pas laissé de commentaire.Memet C.
can't think of a thing. Special compliments to manager LydiaROBERTP S.
The first truck's roll-up door was stuck closed. The Port Richmond staff quickly replaced with a second truck and i was on my way !!EDMUNDA Y.
Le client n'a pas laissé de commentaire.ALEXANDERA M.
Customer service is very nice, efficient and comfortable to work with, especially first thing in the morning.ERICAJ G.
Our truck was full of thick dust and dirt in the back. We had to clean it before we put our belongings inside. In the cab, someone had left 6 smoked cigarettes and ash. Smelled the entire trip. We removed the cigarettes but did not have a shop vac to remove the ash.CHASE A.
Le client n'a pas laissé de commentaire.David W.
Le client n'a pas laissé de commentaire.Jason B.
Le client n'a pas laissé de commentaire.Brian F.
Le client n'a pas laissé de commentaire.Marco Alfonso A.
Fast and easy rentalsana H.
James was great very professional and made the entire process go smoothly.Scott H.
VERY PROFESSIONALMICHAEL M.
Great customer serviceâ€¦thanks to Lisa in Danbury Uhaul!John L.
Le client n'a pas laissé de commentaire.KEITHR W.
The pick up was fine but when I went back to drop off the truck there was no one outside. There was no one at the counter either. There was however a guy sitting at a table with his back to the door who never even bothered to turn around and look at me let alone acknowledge that I was there waiting for help. He is the same guy who was working on a personal vehicle in the service area when I picked up the vehicle, doubt he was supposed to be doing that. While waiting for help a young woman came out a door next to the counter and when I addressed her she ignored me and continued walking into the back. When I made a comment out loud about how I was being ignored the guy at the table texting finally said to leave the key with him. What kind of people do you hire??? That guy was too busy working on a personal vehicle and texting to help a customer. All he needed to do was call for someone to help me or just tell me when I walked in that I could leave the key with him. LAZY and USELESSjoseph T.
Le client n'a pas laissé de commentaire.David C.
Le client n'a pas laissé de commentaire.CHANTELLE J.
Great servicerichard C.
Le client n'a pas laissé de commentaire.Brian F.
Le client n'a pas laissé de commentaire.BRIANM S.
Please Please inform you customers 1-2 hours before they arrive for a scheduled truck. I rented a 15' truck and it wasn't available. I had planned everything about my move and I was only able to get a 10'. Not good at all. I prebooked had a reservation just to be told when I got there no truck available.ANTOINETTEE C.
I was over charged.EMMANUEL K.
Le client n'a pas laissé de commentaire.Flory M.
Great customer service when we picked up very informed and dropping off was very easy.JAVIER G.
Le client n'a pas laissé de commentaire.Anthony M.
Le client n'a pas laissé de commentaire.ANTHONYF F.
Le client n'a pas laissé de commentaire.ISIAH P.
Le client n'a pas laissé de commentaire.DESHAUNT W.
Le client n'a pas laissé de commentaire.andrei A.
Le client n'a pas laissé de commentaire.Paul G.
Every frame and glass BROKEN !!!!!Judi D.
Overall great experience, just was inconvenient to travel so far out to get one from staten Island from Brooklyn nyJOE A.
Le client n'a pas laissé de commentaire.GUY P.
Le client n'a pas laissé de commentaire.JASON L.
Don't smash my furniture on your â€œgentle rideâ€Ashley G.
On April 17 I rented a tow dolly to take to Old Bridge New Jersey and I dropped it off there it only cost me 39,01 $ I rented another tow dolly on April 21 to go to Old Bridge and then I dropped it back off at the place a pick up but that cost me 48,72 $ On both occasions I had to tow dolly no more than three hours so why the difference in priceROBERT M.
Le client n'a pas laissé de commentaire.SANTIAGO D.
Le client n'a pas laissé de commentaire.MICHELE C.
I had a reservation for a 20 ft truck.. after getting to the pickup location they didn't had a truck available for me . I called customer service and the lady was trying to send me to Brooklyn NY @ 3:30 pm on a Friday with traffic, GPS ATA for that pickup was 3:55 round trip just to get the truck and get back to jersey again. After getting me a smaller truck at a different location in Staten Island the price for my reservation went up to 522 dollars, about 150 dollars or so more than my original reservation. Once again I had to called customer service and wasted more time. Over an hour of my original reservation I was able to get a truck, I had to used different Uber's to drive me around, and being a total and permanent disable veteran I had to load the stuff on my own because the people I had waiting for me to help had other stuff to do. And some of my stuff also got wet due to the little be of rain we had on Friday. Not happy with Uhaul. Not using this service again.ronny S.
Le client n'a pas laissé de commentaire.james J.
Le client n'a pas laissé de commentaire.MICHEAL R G.
We are still waiting for assistance. The vehicle we rented didn't even say uhaul on it. It was a beat up box truck that was filthy snd missing a side mirror. The vehicle was definitely not inspected before we took it because the moment we call to let them know about the mirror we were less than a block away and we couldn't see out the window the customer service was terrible I will never recommend U-Haul from this place againBRIANPATRICK R.
Le client n'a pas laissé de commentaire.OSCAR L.
Le client n'a pas laissé de commentaire.john K.
Don't recall the gentleman's name who helped me out with getting my reservation when I showed up. But he was extremely kind and helpful from the moment I walked in. He also helped me the tow truck onto my car and explained every step so I know for future reference. Would highly recommend this location.LISMIR S.
Le client n'a pas laissé de commentaire.Sushil K.
Great customer service, no improvement neededStephen G.
Le client n'a pas laissé de commentaire.David A.
Le client n'a pas laissé de commentaire.ALFONSOMIGUEL O.
Le client n'a pas laissé de commentaire.Russell T.
The enter booking and delivery process was an absolute nightmare! Everyone is well meaning but it took a total of 10hrs of calls and being on hold to be able to pay for my ubox correctly and to get it delivered. I would not use again and would discourage others from using uboxes to ship. :(Chao W.
Motorcycle trailer ramp damaged my bike due to coragated steal sticking up and broke my oil pan. They should flatten the beginning of the steal so it does not damage motorcycled. 400 dollars of damage due to poor design.Daniel Fasulo D.
Le client n'a pas laissé de commentaire.GEORGEMICHAEL C.
Le client n'a pas laissé de commentaire.ABBASJ M.
Le client n'a pas laissé de commentaire.Melissa M.
Nothing. Continue the great customer service!!!!!Thomas L.
Le client n'a pas laissé de commentaire.Miguel L.
Le client n'a pas laissé de commentaire.SCOTTJAMES N.
Le client n'a pas laissé de commentaire.aziz S.
Le client n'a pas laissé de commentaire.MICHAELV P.
The service was like riding a bike, i didn't spend 5 minutes before i got a van. It was greatDESMOND W.
This service is so important, especially in the time of Covid. This process was easy and affordable. I appreciate Uhaul so much!!Karen T.
Le client n'a pas laissé de commentaire.john T.
Le client n'a pas laissé de commentaire.Karen T.
Keep the good work.EMMANUEL K.
Le client n'a pas laissé de commentaire.maureen D.
Worst experience ever!!! Horrible horrible customer service. Driver James more helpful than anyone.John G.
Le client n'a pas laissé de commentaire.adale J.
Le client n'a pas laissé de commentaire.Eric R.
Le client n'a pas laissé de commentaire.Melissa M.
Le client n'a pas laissé de commentaire.edward R.
be more attentive to customersJEFFERYM J.
Le client n'a pas laissé de commentaire.MICHAELGORDON D.
ABCRichard A. | Expérience générale
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