Super easy to drop off the truck. Friendly staff and very quick transaction. Great to work with.Christina C.
Customer Reviews for U-Haul Moving & Storage of Redford
Pour nous contacter
Redford, MI 48239
(South of Schoolcraft96 on Inkster Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I need someone to call me 3135854515 Daniel JohnsonTyrus W.
Le client n'a pas laissé de commentaire.Nicole H.
Le client n'a pas laissé de commentaire.ROBERT B.
Le client n'a pas laissé de commentaire.Gracious P.
The workers there was very nice and helpful assisting me with my issue. They notified corporate to inform them of my situation. The supplied me with equipment to help get my battery charged.cynthia D.
Le client n'a pas laissé de commentaire.Monica B.
Le client n'a pas laissé de commentaire.Alicia C.
Le client n'a pas laissé de commentaire.Elizabeth P.
No one available to unhitch when dropped off after 7pm. This was not clear. Had trouble unhitching as trailer had no tongue Jack.Rob P.
Le client n'a pas laissé de commentaire.ALIE M.
Le client n'a pas laissé de commentaire.Timothy B.
Staff was very pleasant, knowledgeable, and processed order for rental quickly. Facility was clean and well stocked with supplies and information. Vehicle was clean and drove well.Dee D.
Friendly Staff and reasonable rates, in addition to a vast assortment of moving vehicles.Bernard M. | Premières impressions
Over charged 30 miles. Mileage & gas was wrong at pickup but never changed so I was billed wrong.Kristie C.
Nothing at this momentROBERT Earl G.
Le client n'a pas laissé de commentaire.ALICE B.
I had reserved a cargo van for 6 hrs through the general number but when I arrived at the location, they said that I only have 4 hrs and was going to be charged the daily rate. After some back and forth they ultimately agreed to give me the full time I requested. I also had a flat tire and waited for more than 2 hrs for road side assistance. The general number helped a lot with waiving charges due to the time being stranded on the Hwy. Last point if improvement can be made to at least provide ETA for the road side help much quicker would be great. Thanksfadi M.
Le client n'a pas laissé de commentaire.Brian B.
Le client n'a pas laissé de commentaire.alexander C.
terrible! accused me of taking a â€œdollyâ€ which was never in the truck to begin with. charged me $150 extra and was not willing to hear my side of the story! i do not recommend and i will be talking to corporate and reporting this location.danielle M.
Le client n'a pas laissé de commentaire.Robert B.
Good as is.BERNARDO D.
Le client n'a pas laissé de commentaire.Keegan D.
Le client n'a pas laissé de commentaire.Brian T.
Le client n'a pas laissé de commentaire.Ronald K.
Le client n'a pas laissé de commentaire.jennifer M.
really nothingTom F.
Le client n'a pas laissé de commentaire.SIERRA D.
Link screens to return after hours didn't work. On final receipt, an additional charge was added for an â€œadditional dayâ€, even though I had returned it early.brenda A.
Reserved 3 dollies and also called to confirm the day before the actual rental. Was told everything with my reservation was confirmed. When I picked vehicle up I was told they only had 1 dolly and not the 3 I reserved and for which was confirmed the day before. In addition there was only 1/4 tank of fuel when picked up. Lastly, I was charged for 2 day rental when I returned it same day IT was rented. I was issued a credit but it took 3 days until it posted to my account.stanley B.
Le client n'a pas laissé de commentaire.Joseph S.
It's warm weather and the time for moving, what I saw was that there was only one staffer trying to attend to several people waiting in line. He could have used help and we wouldn't have had to wait for a long period of time.Lily C.
When I first drove up a worker was walking up to me and got into another truck and skipped me. Then, when he drove the moving truck around the building to park it, he hit the top back corner against another vehicle. And when he did get to helping me he had me park the trailer instead of disconnecting it and moving it himself. Directing me into a tight parking spot he backed me into another truck. (No damage).RALPH M.
Answer the phone promptlyWILLIAM B.
The General Manager(Ethan Smith) was very disrespectful. I asked If I could be 1 hour late. He said I would have to got to another location. I said never mind I will be back on time he said. DONT YOU LIE TO ME". There is a way to speak to each other when you are doing business. I am also in retail and I would have been immediately suspended for this behavior. Is this how he leads his team? Here is a more serious question. I this how UHAUL wants to be represented? I been coming to this location for over 20 years. It's a shame that one employee(GM) can cause a company to lose money.Christina M.
only on person working on the pick up. Was backed up with people, while there were three people there on the drop off later in the day.Robert S.
Keep being outstanding!!Joseph Q.
Le client n'a pas laissé de commentaire.Brandon M.
Le client n'a pas laissé de commentaire.NORRIS DARNELL B.
Le client n'a pas laissé de commentaire.ali J.
The movers were hacks. Walls, floors, furniture scratched. They didn't have my 26 ft truck, settled for 20 ft instead - which caused my movers to run way over.Michael J.
Fuel gauge was almost on empty when I got it had to drive direct to a gas station No one checked it in when I got back just took the keys no one walked out looked for scratch dents or anything elseGary L.
Professional staff and great service. Great job!Kenneth J.
Le client n'a pas laissé de commentaire.DENNIS MICHAEL G.
Le client n'a pas laissé de commentaire.Kris W.
Le client n'a pas laissé de commentaire.Jermari P.
Le client n'a pas laissé de commentaire.Donald A.
Le client n'a pas laissé de commentaire.Char C.
Le client n'a pas laissé de commentaire.Shantay K.
Le client n'a pas laissé de commentaire.Kathleen W.
I love this guy, he knows his industry he is helpful, very personable and runs a great shop. Kudos. A pleasure to deal withcarraldo T.
Le client n'a pas laissé de commentaire.sandra J.
Le client n'a pas laissé de commentaire.William S.
Le client n'a pas laissé de commentaire.Saga A. | Expérience générale
Friendly and knowledgeable!Robert P.
Le client n'a pas laissé de commentaire.Joyce C.
While the trailer was clean, we had to take it with a non working left tail light and hope that we didn't get a ticket.Beth C.
Tires on trailer needs to be replaced. The worst drive ever with a trailer.Cleo A.
Le client n'a pas laissé de commentaire.Daniel D.
Le client n'a pas laissé de commentaire.Randall G.
Le client n'a pas laissé de commentaire.Paula G.
Le client n'a pas laissé de commentaire.Keith T.
Le client n'a pas laissé de commentaire.Greg D.
Le client n'a pas laissé de commentaire.Karen W.
Le client n'a pas laissé de commentaire.Chanda R.
Truck was obviously not checked out by U-Hail staff prior to rental. Outside was dirty and the upper cargo box area had a crack in it that was showing daylight (according to the owner at the drop off location) . During my trip, it rained and water entered the cargo area soaking several cardboard boxes with furniture. All the furniture inside is swollen and destroyed. Owner at the receiving U haul store found a hole that revealed daylight in the cargo area and advised me to make a claim. Additionally the front cab leaks and water dripped on my left shoulder for the entire 4 hours of my trip.Gregory T.
Le client n'a pas laissé de commentaire.Troy Clifford M.
Person at the counter could have been a little friendlier/helpful in explaining the equipment.Dan F.
No improvement needed. A new employee was being trained, and she was absolutely wonderful! My time at the desk was very efficient. Easily the best Uhaul experience I've ever had! You have good people running this location.Michael S.
Very good guyAbdul K.
Always professional and great serve.Daniel D.
Le client n'a pas laissé de commentaire.Claudette G.
Le client n'a pas laissé de commentaire.Anthany D.
My only complaint concerns the lack of staffing. Only one person was on duty when I picked up my rental in the a.m. When I dropped off the vehicle in the afternoon, the equipment return line was backed up all the way the edge of the road so the entrance was completely blocked. There was no way to enter safely so we had to enter by the exit driveway.Christopher B.
Le client n'a pas laissé de commentaire.Emily K.
Store clean as well as the truck used. Timothy and other staff friendlyTrolley D.
Friendly staff, the truck was ready, and quick and easy check out.Mohammad S.
Le client n'a pas laissé de commentaire.Mark M.
Le client n'a pas laissé de commentaire.Dave C.
Le client n'a pas laissé de commentaire.Amy C.
Le client n'a pas laissé de commentaire.amy C.
Le client n'a pas laissé de commentaire.Rob E.
It's my favorite place to rent equipment.john J.
It all went smoothly. Glad to see the website is upgraded.Daniel D.
Le client n'a pas laissé de commentaire.SCOTT L.
Not customer friendly! Told me they were open till 530 and they were open only until five. I arrived at the location at 5:01 and it was locked up and no one available.Michael F.
Great customer service and moving with smooth!Sharlena B.
Le client n'a pas laissé de commentaire.Tony J.
I had to call to find out which location to go to for initial pick up, I was not contacted as promised.Patsy W.
The representative at this location was patient and friendly. He was a great asset to your company.Allyson P.
Le client n'a pas laissé de commentaire.William S.
Le client n'a pas laissé de commentaire.Yvonne S.
Representative made it very easy to drop off the trailer and checked me in a timely fashion. Merci.Micahel M.
The customer service is Always Excellent!! Please reward all employees with an incentive~💰 😁Mary H.
Just a long waitYvonne S.
Le client n'a pas laissé de commentaire.Lee H.
Le client n'a pas laissé de commentaire.ken H.
The left side mirror was a little loose and could use some maintenance otherwise the truck worked exactly as needed. Staff was polite and helpful.Ahmad E.
Le client n'a pas laissé de commentaire.Angela C. | Expérience générale
Well maintained usual building .Donnell B. | Online Move In
Le client n'a pas laissé de commentaire.Diamond T. | Expérience générale
Customer service is awful, especially when trying to call in. I’ve waited over 40 minutes each time I tried to contact the store.Richie H. | Premières impressions
Connor was incredibly helpful and kind. There was a problem with my reservation and he managed to get everything fixed very quickly.meghan w. | Premières impressions
Le client n'a pas laissé de commentaire.Robert C. | Expérience générale
Le client n'a pas laissé de commentaire.David H. | Online Move In
I needed 3 small storage units temporarily while going through a bad divorce. The staff at the Redford location was very helpful with getting me the units that I needed. The customer service at this location was great.denein f. | Expérience générale
I would like to have had a down level lockerTanya C. | Online Move In
the storage unit on the top level is difficult to access I had asked several times for a lower unit. I was told to leave my info and someone would call when a lower level was available. I inquired 4 - 5 times .Sarita F. | Expérience générale
the staff there is awesomeKaren H. | Premières impressions
Le client n'a pas laissé de commentaire.Charityleeann O. | Expérience générale
Thank you so much ver good storage no problem s very nice employeesGwendolyn M. | Expérience générale
Very pleased with the service.Nathaniel P. | Premières impressions
Marina was awesome and Alex was very helpful!!WEndy S. | Premières impressions
No real complaints. Thank you.CARMEN S. | Expérience générale
staff is greatKaren H. | Premières impressions
Very nice and professional young lady Thank YouGwendolyn M. | Premières impressions
Staff was very friendly and professional. They were knowledgable and able to answer all my questions. Keep up the great work ladies. I will certainly look to use their services in the future.Sharon B. | Réservation
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous offrons la plus grande sélection de l'industrie!