Évaluations des clients U-Haul Moving & Storage of Riverdale

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Riverdale

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LATEEF M. le

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I was with Uhaul for many tears. NEVER a complaint. Moving on was an issue of convenience. I will continue to use Uhaul for other storage needs.

ELIZABETH B. le

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I was very pleased with the service and staff at this facility. Special praise needs to go to Rosa who was always available to assist me.

Thomas F. le

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Le client n'a pas laissé de commentaire.

Cassandra R. le

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Very convenient access, great security measures, nice space

Kevin H. le

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Le client n'a pas laissé de commentaire.

LUANE K. le

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The facility is very clean and well maintained. The staff are polite and helpful. If you need extra storage space, the cost is reasonable.

brian G. le

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Le client n'a pas laissé de commentaire.

Jessica B. le

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Great

Miguel M. le

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Le client n'a pas laissé de commentaire.

juliana D. le

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Le client n'a pas laissé de commentaire.

juliana D. le

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Le client n'a pas laissé de commentaire.

Estee G. le

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I asked a few people the same question and wasn’t able to get the answer until the third person. Was a simple question and feels like everyone on staff should have been able to answer

EST JOSHPHINE M. le

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Execelent facility

Robert I. le

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The badly formed floor connecting the two buildings is seriously unacceptable. Multiple items fell off my cart while attempting to go between the rooms on the 6 th floor. Your staff is very good.

EDWIN P. le

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Saturday night's 8pm closing was very inconvenient, and forced me to pay extra. Why not close at 9 or 10p on Saturday!

Rhudel S. le

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Le client n'a pas laissé de commentaire.

connie V. le

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Quick, easy, pleasant, helpful staff.

Nina D. le

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The staff at the front desk were extremely helpful and it was easy to move my belongings into the storage unit.

ESTEBAN T. le

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Better customer service and make sure your employees are always with a smile Bc in this location they seem like they was all having a bad day. Thank you

FRANCISCO H. le

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No comments

Damian R. le

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Excellent service. I have used this location multiple times and service gets better every time. Please keep it up.

Francisco H. le

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No comen

Mariano M. le

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I am very dissatisfied because I pay 54.33 and I received the truck a litlle less 3/4 of gas and i also delivered and they charging me fifteen dollars something I need please that money back

Henry R. le

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No comments, all services were perfect

Robert I. le

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Great vehicle, efficient service.

Barbara R. le

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Le client n'a pas laissé de commentaire.

Nana A. le

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Le client n'a pas laissé de commentaire.

Cesar I. le

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Le client n'a pas laissé de commentaire.

Timothy A. le

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No one messaged me the apps. Scuffs on the edges and water filling the pickup with junk. When returned, was overcharged on millage and ignored when I presented the elementary math.

Patrick G. le

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Le client n'a pas laissé de commentaire.

Noel R. le

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The staff was awesome and nice the guy that help me out my trailer on was so nice and answer all my questions can’t wait to go and rent a trailer again

Jose A. le

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Le client n'a pas laissé de commentaire.

Virginia J. le

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Le client n'a pas laissé de commentaire.

Robert B. le

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Le client n'a pas laissé de commentaire.

Lee A. le

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the truck sounded like it was going to die any minute and the workers were terrible

Soribel G. le

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Le client n'a pas laissé de commentaire.

diane H. le

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Le client n'a pas laissé de commentaire.

loris S. le

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The staff was not very knowledgable. The truck was adequate but the drivers seat was not adjustable. The truck was acceptable in terms of cleanliness. It was the only option I had for moving. But the pricing is misleading. I would recommend this Uhaul location for boxes and only for local moving if another location was not available.

STANLEY B. le

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I received excellent customer service from Monique Anderson, also I was able to get a free month of storage fees based on my long-standing patronage,

Edward P. le

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Le client n'a pas laissé de commentaire.

sonia S. le

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Le client n'a pas laissé de commentaire.

Brianna C. le

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I was accused on not returned my truck, during location hours. I gave the keys to a worker and was told the next day I would be charged for not returning the truck though I did. All was resolved but that was an unnecessary headache.

Robert B. le

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Great service, no need for improvement

Patricia C. le

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The truck had broken windshield wipers. It was raining so we waited for a new truck to be given. They did discount the dollies due to this. That was nice.

Santiago R. le

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Le client n'a pas laissé de commentaire.

Frances K. le

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Le client n'a pas laissé de commentaire.

patricia V. le

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Excellent service

Michael N. le

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I made my reservation weeks in advance. I followed up and confirmed the day before my scheduled pick up. I showed up, in the freezing cold, the morning at my pick up time (7:30 am) and not only did my reservation ‘not have equipment available’ but I was told you see someone inside for assistance. Inside the story that opened 1.5 hours later. I call customer service, after being transferred from person to person for 15 minutes, finally someone helps me but not before he informs me that this location does not provide trucks for one way, only for return to original location. Even though I booked a one way confirming it would be at that location. Then I have to look through the dozens of trucks throughout the parking lot to hopefully find the one with my number on it. Then the keys are missing from the lock box. Finally we unlock a box with keys to another random truck that’s the same size as my original reservation, now 45 minutes later than I should’ve been, behind schedule on my moving plans, freezing cold, and $160 poorer from a company that could barely get me a truck to use.

richard w. le

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Stephaney was very helpful

Richard W. le

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Le client n'a pas laissé de commentaire.

AZIAGBA K. le

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The sells was so rude she was just on phone.

Jacob C. le

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The staff is absolutely wonderful.

Victor F. le

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Le client n'a pas laissé de commentaire.

Samuel B. le

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Consider dropping the deposit to be synchronous across all truck types. The 15’ is a significant jump for the initial take and winds up eating a lot more into expenses. Explanation of the fees like environmental fee and such would help especially when deciding between this and the competition or even truck sizes

Judith L. le

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Excellent customer service in the Bronx.

Peter S. le

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customer service was slow and disorganized, with staff talking over and shouting at each other

Ethel B. le

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Rent their equipment return them in a timely manner. There is nothing for free no one month free storage .

Michele W. le

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Workers are nonchalant and can’t make a move without a managers consent and, managers are NEVER around. Horrible customer service.

Julissa V. le

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Ensure to provide the correct items that are rented.

Michael S. le

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Registration and return were easy; 9 ft cargo van was clean inside and out, staff and site were courteous and clean. Just keep doing things as they are.

KEVIN N. le

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Overall facility was always great. Never had a good experience with the staff always rude never helpful. Once was double charged and local leadership promised a refund. Never did it. Waste if my time.

Carlos P. le

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Please keep and maintain your old trucks

Charlton T. le

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I had an excellent experience at this particular location. Not one complaint

TORILLO F. le

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They staff was not engaged and one young lady had her AirPods I’m blasting music and got an attitude when she couldn’t hear me. I repeated what she said for confirmation and she got a ghetto attitude saying” didn’t I just say that”? I peacefully declined to engage. The staff was acting as they didn’t know how many boxes were in the bundles or the prices, even tho the prices were hanging right in front of them with the count of the bundles. I was already in a stressful move so this intensified my stress but I refused to engage with what seemed to be immense ignorance, lack luster professionalism and poor job performance.

Robert I. le

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The service I received at the desk from Maria was outstanding. However the climate control claims "like home" are not met. 6th floor was 60 F not 65 and I really worry about going to 85 degrees.

Carlos M. le

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Le client n'a pas laissé de commentaire.

JAMES M. le

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Uhaul is the best. Love using the Vans for my needs. The customer service at this location is just so awful. No one cares or tries to help you. The rental/check in process is made miserable by the workers.

Edward A F. le

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Le client n'a pas laissé de commentaire.

jose B. le

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Pronto

Robert M. le

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Can't think of anything. All employees were friendly and helpful.

Yue Y. le

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Van should have a mat to put fragile objects on, like glass

Hector S. le

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Honestly there’s nothing more that this store can do to better their service. The whole team is attentive and very informative about all the information a person needs to complete an order. From their manger Luis Hernandez to the guy who receives trucks and equipment Leonardo Londono, everything was a delight. Not only did they help me but they went above and beyond their duties to make my experience memorable!

CHRIS W. le

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The staff is top notch . Always helpful and considerate. Excellent staff.

John Lee C. le

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Le client n'a pas laissé de commentaire.

Carlos R. le

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Le client n'a pas laissé de commentaire.

Fausto M. le

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The counter lady was really trained properly Very helpful and courteous The gentleman's that I got the truck and gave the truck back were truly professional Thanks

Uriel C. le

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Le client n'a pas laissé de commentaire.

Alan B. le

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Friendly helpful staff. Quick pick up procedures. Quick return procedures too.

RUTH F. le

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Employees ae respectful

Marian T. le

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Le client n'a pas laissé de commentaire.

KELVIN A. le

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Great Very professional the staff.

Katherine C. le

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The staff is always helpful and accommodating. I really appreciated this. Thank you.

Libia S. le

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Le client n'a pas laissé de commentaire.

Alexandra S. le

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Le client n'a pas laissé de commentaire.

wilkson A. le

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Le client n'a pas laissé de commentaire.

Sujata B. le

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Le client n'a pas laissé de commentaire.

Emil M. le

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it was my first time going to this location and when I enter their office the first thing that happens is one of the guys comes out and screams at me, " you have to read the sign!" apparently they are doing a remodel and they are redirecting client to the back, the girls at the desk were nice but then the same guy is the one who gives you the truck and just as rude just points you out to the trcuk and no thank you or anything, very rude,

adony R. le

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Extra charge and extra fees they don't tell on front.

jonathan O. le

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The location was easy to locate and convenient to drop off the truck. Their personnel (staff that attended to me) was excellent. Quick check out and helpful!

Noel M. le

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Le client n'a pas laissé de commentaire.

TRISTAN B. le

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I rented a furniture dolly, which was broken. I didn't know until I was in the process of moving heavy furniture. This caused a major inconvenience. I ended up having no use for the U-haul rental, because I couldn't move my furniture. How the hell does any staff member not check the equipment?!?!? I should be reimbursed in full, for the total amount of $86.52. Total disappoint.

Jose G. le

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Le client n'a pas laissé de commentaire.

jose R. le

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Le client n'a pas laissé de commentaire.

Ed D. le

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Le client n'a pas laissé de commentaire.

Timothy W. le

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I forgot a ps4 in the vehicle. They promptly notified me and I was able to retrieve it before going all the way home. Thanks everyone!

Michael B. le

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Le client n'a pas laissé de commentaire.

Katherine A. le

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Excellent customer service, quick and very professional staff.

Joan P. le

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The workers were nice but pretended to be unable to upgrade unit size despite UHaul's promise to me. Long delay. I wasn't told I would need a circular lock. Old timers helpful. Pls train newbies.

juan M. le

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Le client n'a pas laissé de commentaire.

Timothy R. le

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I ordered a hand truck the night before, online. But upon arriving to get my box truck and my dolly, they inform me that is it first-come first-served - so no hand truck. Then the front desk personnel added they only have like 5 so for their location. This was not indicated when I booked online - neither that the number of dollies was limited to 5 for the location nor that it was first-come, first-serve! If I had known I would have made plans accordingly. The lack of a dolly made my move exponentially more difficult as I was moving boxes out of and into walk up building. This is terrible customer service!

Elvin S. le

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Le client n'a pas laissé de commentaire.

Fabio D. le

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Reily was beyond friendly and helpful. She answered all of my questions and helped me match the right equipment. The office was very clean and everyone was working well. It was a pleasure walking into that office. Well done everyone. I am beyond impressed and will be telling everyone I know about my last visit to uhaul. Happy Holidays U Haul team. I hope these members receive a commendation in recognition for being above and beyond. Uhaul 230 west 230th street, Bronx ny 10463

Samuel B. le

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Allow to reserve, pick up and drop off trucks at any time like Zipcar.

RUTH F. le

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wonderful customer service from Worker named Stephanie.

MALIKKA V. le

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Was accessible to me when I needed it really appreciated the service and the friendly and helpfulness of the staff. Great work

Agustin G. le

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The staff was very courteous and professional. The storage area is very well organized, clean and secure.

PAULINE C. le

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Very good for my 6 years and 4months.never have a problem.

Ana C. le

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Please update website to reflect unavailable equipment

Nehru W. le

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Le client n'a pas laissé de commentaire.

RUTH F. le

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we want to have the sales person to be friendlier who give the rentals outside

Pablo L. le

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Le client n'a pas laissé de commentaire.

christina m. le

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The staff was helpful, friendly and knowledgeable. The $10 fee for 24 hour access was well worth it. The bathrooms were always clean and well stocked. The facility felt safe.

Federico S. le

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Le client n'a pas laissé de commentaire.

ALBERTO R. le

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Le client n'a pas laissé de commentaire.

PROSPER O. le

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Le client n'a pas laissé de commentaire.

Eric S. le

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Friendly, knowledgeable, confident staff. Great experience.

PEDRO F. le

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none

Todd B. le

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The vehicle needs a front end alignment. The woman who made the reservation was not very helpful at all I needed a hand truck and she insisted there were no more available and never made an attempt to find any. Once outside to pick up the truck there were two hand trucks there and the guys outside arrange for us to rent them. I feel like if the young lady had made an effort she would have found the two hand trucks but she never tried and was content to send us on our way without the assistance of a hand truck...poor customer service.

Fabian M. le

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This is my third time renting from this uhaul, and the staff at this location are rude.Upon my arrival NO ONE greeted me! There were 3 staff members and no one acknowledged me, There was loud music playing by one of the staff members and the other wasn’t helpful at all.I needed an appliance dolly and he told me there wasn’t any at all,So I had to rent a utility dolly instead! When asking him questions he seemed bothered and annoyed.Please follow up as I forgot to ask for the staff member’s name.

Peter C. le

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Thanks you were very professional and answered all of our questions

Marilyn m. le

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Amazing general manager. Good rapport among employees and collegial environment. Professional service all around. Very clean location. Highly recommend to anyone and will to all I know in the Bronx!

rachel b. le

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The staff was polite, punctual and offered great service.

Jesus M. le

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Great customer service

Andrew W. le

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Courteous, helpful staff. Customer friendly. Clean facility.

michael s. le

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I don’t like the fact that I was charged the extra 5 dollars when I originally was paying 139 and it went to 144

Esmeralda M. le

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Great service

susan g. le

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If a client is one day past the move out threshold due to medical reasons, the client should not be charged. I do thank the male customer service rep that waived the late fees.

CAROLINA W. le

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The years I used Uhaul ad my preferred storage facility, were great. My things were kept safe, and the stuff was always very helpful. My facility was Riverdale. You guys are truly a great staff.

Jennifer N. le

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The gentleman working the desk was very knowledgeable and quick and efficient in setting us up.

april k. le

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The customer service here sucks big time. I would never rent from U-Haul nor will I ever rent from these expensive incompetent lack of knowledge rude clowns.

Michael L. le

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Luis was knowledgeable, efficient and helpful. And Rosa was friendly and also knowledgable. I visited several storage places and because of the personal service I received at U-Haul I went there.

aurelia u. le

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Very good service

KIM J. le

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The UHaul Self Storage Room completely met our needs. It had easy, safe and secure access 24/7. i would recommend UHaul Storage. Thanks and UHaul Truck Rental was also great. Easy Easy!

geraldine m. le

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The lighting in front of my unit 4692 was not working for many days. The lack of illumination made my unit inaccessible. Luis Hernandez, the manager, was most unhelpful.

joseph i. le

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Some of the employees are unprofessional maintenance during the day with no notifications Lights not working Expensive

JEANNIE G. le

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Their 24 hr access was extremely convenient for me and my family’s needs. Always well light and safe even at 3am. Will definitely used them for future needs. Professional, respectful and helpful staff

Daisy F. le

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The young man at the front desk was courteous and helpful. However, I was quoted a different price on the phone and it was more money when I arrived at the U-Haul office.

ryan f. le

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It was easy and good. Which it had long evening hours, especially Sunday which is a big moving day

Louise M. le

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Really helpful guys on the front desk looked after me for hours, found me new storage units and coordinated with my movers

Ashley D. le

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Closing procedure was not conducted correctly resulting in additional fees, multiple calls, and emails from U-haul that took 2 months for me to resolve.

Lamar J. le

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Kind and courteous and no waiting!

TOM C. le

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There's a group of staff at this facility. Keep up the good work.

miake-lye r. le

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Exceptional facility! Every staff I met is client-focused & professionally appropriate. We credit General Manager Luis Hernandez. Durable excellence at this level is a resource to our neighborhood.

PAUL H. le

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The staff was very attentive. They took time to answer all our questions and concerns. Stephanie, was a great help in assisting us find the right size storage room.

Yancy G. le

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Paid for second lock to be removed And wasn’t removed. Stayed on site till 5AM trying to get access to my mattress with my kids. Had no where to sleep that night due to irresponsibilities of employee.

anthony p. le

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The strorage facility was clean and secure. There were always carts available to transport your items.

craig h. le

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Supervisor at the Riverdale Bronx location is very unprofessional and does a very bad job running this place Uhaul needs to get people in that care about the customers and not just a freaking paycheck

jamie p. le

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Everyone is very helpful and kind. Especially Luis and his boss lady.

kadiatou t. le

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If I ever need storage again, will definitely not hesitate to use this place!

TOM C. le

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Rep, took care of all our problems.

ovina o. le

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The gentleman (Marvin) was very polite and he explained everything to me. I was accommodated with a small unit of my liking. Thank you!

ryan f. le

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Easy check in, friendly staff, clean

David H. le

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Hours could be later, but adequate for general use!

IRVING R. le

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***

miake-lye r. le

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Please empower client-focused staff on site to learn mgmt skills. Great facility & manager. 1 specific example: Staff need to be able to re-stock swipe cards from client service area. Darrow gets it.

David R. le

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Great

mark g. le

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Everyone was helpful and courteous.

Robert K. le

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All good but first assigned locker was out of alignment. Second was fine. Clerk was excellent.

Janet a. le

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good service overall

Monica B. le

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Everyone was so professional and easy to work with from beginning to end! Moving is not easy and I felt welll guided by every person on your team!

JOHN O. le

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Staff great

kadiatou t. le

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Pretty good service

richard a. le

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Safe, secure and well maintained!

jordan b. le

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My experience at U-HAUL wasn’t a great one. When I asked Marvin D. about the promotion with the first month being free, he showed no type of interest in explaining. He wasn’t helpful at all. Horrible.

IVY A. le

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Very clean facility with helpful staff. Ground floor storage was well-lit and I felt safe going there during the day. Nighttime access was a little challenging—another customer had to let me in.

JOHN M. le

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Temperature is to warm in the storages and i am sure im not the only saying this but you all need to remove that concrete bump you csnt even push a cart over that withouth things falling and breaking

KENNETH P. le

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Good place to store things.

Cindy M. le

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Love Ray!!!

DENISE V. le

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Your service was great as always!! My only comment is to fix the metal portion of unit It was not level ( holes did not align to well) It was not easy to put the recommended lock Thank you

MAXIMO G. le

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Very competent people

Tomas C. le

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It's good

Jonni T. le

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I received a U-box from the Riverdale Moving & Storage. Ray was the delivery driver. His customer service was excellent. He contacted me ahead of time and made a detailed plan for the delivery,

Samuel B. le

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No comment

MARY M. le

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Staff is very accommodating, informative, and courteous. Facility is well maintained. Good experience.

kathleen b. le

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no other comments needed

Nkan E. le

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World Class Services

kimberly g. le

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I was helped promptly and received friendly, excellent service and all of my questions were answered by your wonderful staff. Thank you!

rafael / elizabeth d. le

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Thank you very nice!! 😀

Kimberley L. le

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awesome service

Dylan K. le

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Everything was good and easy

francis l. le

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SAFE PLACE TO STORE PERSONAL ITEMS

alberto m. le

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Thanks

THOMAS D. le

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professional

YVETTE R. le

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Great place to put items away that don’t fit any ware in your house or apartment. Secured Clean Brite

RUBEN F. le

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I have used u-haul and cube smart facilities and I find u-haul much better in all respects including pricing, rules n regulations, convenience and customer service

ELIZABETH L. le

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Very helpful and friendly

Norman T. le

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Helpful

roxann p. le

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In the end, it's the staff that really makes a difference. Someone there to help and answer questions, someone there to work with you. Moves in and out can be really stressful. Thanks guys!

Sean D. le

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Fantastic, clean, friendly staff, secure, convenient location

jose d. le

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The best thus far.

WINSTON R. le

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Very dishonest people. Charge money from your credit card unauthorized. After moving out on the last day of my rental they illegally and unauthorized debit one of the credit cards for $50

Eric R. le

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All was as needed,

Leon P R. le

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Thanks to all the staff at Uhaul Riverdale for their courteous and knowledgeability.

MIRIAM G. le

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Most of the staff was pleasant and very helpful including the maintenance people. My only complaint was when I misplaced my storage key and was told I needed a locksmith-otherwise great service.

Preston S. le

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I appreciate you all..

jairo G. le

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Excellent customer service.

rhodora d. le

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I like storing my things in your storage place but it cost too much and I don’t have more than enough things to store. Thanks for the good facility and the safety of my things. Good job.

Norman T. le

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very helpful

emmanuella m. le

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If I was provided entry at 8:00 pm perhaps I would have provided a better review.

lorin b. le

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I had a room on the 5th floor , way , way, way in the back. I had to take someone with me every time I went to the facility. There are no cameras in the back. The cameras are only near the elevator

Sean D. le

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highly professional and helpful staff. keep up the good work.

Lynette V. le

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This location was vwry clean and staff was very friendly. Thank you again tem uhaul!

Robely M. le

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Customer service needs improvement...I went to rent a van and the person on the register was on his personal cellphone and I had to wait And repeat my self because he wasn’t paying attention.

Dionne M. le

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Quick, simple, and friendly

Neil L. le

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good phone customer service.... I am not yet in the space I reserved. More to follow

Mildred F. le

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The representative was courteous, informative and knowledgeable.

Karen O. le

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Great experience.

EDWIN Q. le

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Good

LYDIA M. le

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Thank you for the years that you protected my household items. Thank you for your services as well. Happy Holidays to all.

jesse m. le

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Karina was awesome...answered all my questions and was very professional. Facility is grade A++...so far getting this storage unit has been the easiest part of the moving process.

BETH S. le

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everything was great and they really bent over backwards to be responsive to any issues.

John F. le

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They just Stored and shipped my u box. I did not visit facility.

Marsha N. le

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no problems

James K. le

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First time I brought my items to be stored there was a lock on the unit. No one was around to help. Had heavy furniture and boxes. Had to leave my items outside because I had more stuff to store

Timothy G. le

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Everyone with whom I had contact could not have been more friendly & helpful. Location is 1 mile from my apartment, and super-convenient to the Deegan for my previous move. Five out of four stars...

pedro G. le

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You guys were great and professional

craig h. le

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my first day of moving the key card was not programmed correctly i came in after the store had closed no one answered the phone listed for after hours contact i think someone should be round 24hrs.

PATRICIA P. le

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Facility issues were addressed promptly.

Jamie K. le

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Ray delivered my UBoxes to my apartment and he was incredibly helpful, responsive, and professional. He made a typically stressful situation very easy and seamless.

Carmen B. le

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Very excellent

Camille S. le

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I greatly appreciate all that Dominick has done to help me with my questions and concerns over the last four years.

Gary E. le

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Great staff!!! The move went very well. Thank you.

JAIRO B. le

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I always get great service in this branch, nice and efficient people. Thanks!!!

JOSE C. le

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good service

angelina m. le

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Wil definitely recommend. Great service

MARIA E. le

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Excellent customer service. Convenient location.

Rosie H. le

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Very good service.

PRISCILLA B. le

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I had over3 yrs renting & the fees are high. I was hospitalized numerous times and fees were still not waived. Money is all this business sees. Very sad. Not working w/clients in need.

zoila f. le

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Very friendly and eager to help You.Thank you

ALEX S. le

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Your workers from the truck rental and the storage rentels and the storage offices are nasty very rude to costumers that's what I just move out can deal with all this attitudes treating people like 🗑

Antonia F. le

Évaluation :

Prices are too high.

Annette R. le

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I did not use storage space. I had 2 u boxes. I can say confidently that without rays assistance and customer service I would have never returned as a customer.

june m. le

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This was a good experience for me. I rate this as an excellent storage facility.

Casey O. le

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I am pursuing a refund for my storage reservation. I closed it out one day after the original date of reserving and they are charging for a full month that I won’t and can’t use as I am moving west.

Gustavo D. le

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HAPPY

martin n. le

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Thanks for your help all the time I am very thankful

Omobolaji O. le

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It would be great if storage could open later on Sundays since most people utilize the weekend as a moving day!

Rashaad P. le

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My pod was supposed to be delivered by 10 am. The pod was not delivered until after 1:40 p.m. I ordered a moving company to come at 10:30 and they sat there and the pod never came so they had to leave

MILAGROS C. le

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The only thing is your price are high. Thank you

David B. le

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I requested my Ubox to be available at 9am. UHaul didn’t have it ready until 2pm. Also, they bolted the door of the Ubox shut and never removed the bolt, so we couldn’t access it when it was delivered

SUSAN M. le

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The worst experience I have ever had with moving, storage, access to my goods, consideration of my time and 3rd party moving costs. They did not resolve issues or refund my extra costs they caused.

Jonathan / Haisel P. le

Évaluation :

I have a bad memories not recommend

Barclay L. le

Évaluation :

U-Box delivery driver was very uncooperative.

SOPHIE S. le

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Thank you for your services.

Jawar M. le

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Thank you!

melany m. le

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The inability to prorate billing upon move out in this technical day & age is antiquated & ridiculous. Furthermore, a consumer rip off!

Thomas M. le

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I did not actually visit the location, but Ray Bauer delivered my U-Boxes to my new home in the Bronx very smoothly. My only suggestion is to notify -Box customers quicker about delivery options upon

Wendy R. le

Évaluation :

Friendly and professional staff. Easy access to facility. Clean and well maintained.

Juan B. le

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Forklift drivers, need to pay more attention to the customer time, they were on training and I waited almost an hour to be assisted.

JAMALE C. le

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Never had a problem

alka / ilan m. le

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I used a large storage for more than a month. For the second month I had to pay for an entire month and only needed 10 days. That's not very fair. You could offer prorating plan for customers.

ZULEIKA D. le

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The only problem I had on the 6 floor there is no ac and it is extrelemy hot in the summer and extremey cold in winter.

HsienHsin C. le

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Ray from the Ubox shipment department was extremely helpful and fantastic to work with.

ana t. le

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Excelent services!!

TRINA P. le

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Excellent service

andre g. le

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Very efficient, helpful and friendly staff.

MALIKAH M. le

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I like the people who works there, but the staff I feel always looking down on the people that have their stuff in storage. Never look down on people cause it might be you some day. Why so many fees?

Alfomso C. le

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got a call saying that I still owed a month but my due that was the 25th of April and I emptied my storage space and returned the card on the 24th of April I hope everything is situated thank youuu

DAVID D. le

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Great storage facility, feels very secure. The elevators seemed to have problems pretty regularly, but other than that, move-in, storage, and move-out was all easy and smooth.

MARTHA S. le

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The best

FITZROY/CHERRYANN M. le

Évaluation :

It’s expensive and not all staff members are respectful

Juan Carlos F. le

Évaluation :

Excelente