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The front desk staff are very courteous and respectful. Great people.
My only criticism is the lack of lighting in the storage units.
Scott was a great guy and our check in process was wonderful because of him!
Thank you UHaul for taking care of my storage needs while our future home was being built. You have went above and beyond and I will most definitely use your service again in the future.
Always friendly and courteous staff. Units both exterior and interior units are clean and dry. Temperature controlled interior units are very helpful and useful. Well maintained facility for the year or so we were there till we found a house
Scott helped use with everything . A really nice guy and made our experience very easy. We left the facility very excited about our storage unit.
Manager is super nice and helpful. He is an asset to the company.
Both Scott and Robert were helpful and make renting storage easy and unit was easy to locate and very clean. Gates opened and closed fine, cards worked. Happy moving stuff into storage experience.
Rob was very helpful and very attentive to our needs it was a very smooth process. we would hope to get a second unit when available so we can move other furniture to your storage then a competitor which is not half as clean and easy accessibility like yours.
Robert was very helpful and kind. Always a pleasure to deal with. Thank you! The process was easy. Convenient location for me.
Robert was extremely helpful. It was a very easy process.
Very friendly and helpful, very well maintained.
Very professional and helpful without being aggressive! Highly recommend the use of this business for moving needs as well as storage!!!!
The man I dealt with was probably one of the nicest most professional people I have ever dealt with
The Gentleman I dealt with through the whole experience was great. I think his name was Scott. He was super friendly and very helpful. So thank you for that.
Wagner was very helpful.
We did not realize we could not LEAVE the facility after 10pm. Our truck was locked inside over night. Maybe have flashing lights jusr prior to 10pm closing so customers know the gate will be locked
storage fee to high
The gentleman helping us was professional and friendly! Nice dealing with him!
We first called the 800 # and spoke to someone who was only interested in signing us up but not giving us any truthful information. The call center is terrible, absolutely NO customer service . Almost did not go to the location but took a ride. Robert Wagner the manager was VERY helpful and straight forward. It was because of him and the spotless facility that we rented and purchased some supplies.
Best storage experience by far. Honest, helpful staff who knew me and were pleasant and proficient and helpful. Highly recommend
I used a range of U-Haul services over the past two years during my transition from my home owner to renter to a condo owner. U-Haul helped me every step of the way from transport to different storage options to my recent shipment using U-Box containers and arranging helpers to unload. Scott in your Calverton site was extremely knowledgeable and went above and beyond to help me and my family during this transition. He was extremely professional and took care of everyone like they were his own family. Thank you so much!
Site had severe flooding in a building after heavy rains claimed puddles over 1/2 inch deep in hallways and in units was just condensation
The people behind the desk were great. They took time with me, explained everything, walked me around, explained the details. Very happy.
Great place to keep your stuff,very good service,clean rooms,convenient access. Thank you.
Excellent place
Very clean n well mannered staff. Thank you!
Very good experience
staff is friendly and easy to work with we will be back in few months
Very clean convlenient storage space. Professional helpful staff. Most satisfied with storage rental.
A good setup . Will use again if I need it .
no comment
assisted for storage arrangments done well robert was great help.
Non
Extremely helpful and professional. Robert recommended just the right unit for my storage needs. Facility was always clean and I felt safe and secure there at all times. Have recommended to friends.
Appreciate the service
Great ,clean ,and great service !This is the place to store your belongings and dont worry !
Had a great experience using the storage unt. It was easy and convenient.
Mr Wagner and his staff (Calverton, NY) were outstanding to deal with. This was the 2nd time in 3 years that I stored household goods at this facility and both experiences were great.
I was very very pleased to have been a customer
Thank you
Robert your rep at desk so helpful professional made us feel very good to be in your storage so clean good facility. Robert super! Best to U Haul Katrina Fortuna
Robert Warner is very professional and knowledgeable. He's assisted me with storage and moving needs for almost three years. I've just "graduated" from needing storage, but would come here again.
Robert was extremely helpful and provided a thorough response to all of my questions.
pleasant experience.friendly gentleman showed me the different size units, & suggested what size would be best for me after I explained what I had.Didn't try to push for a larger more expensive unit
This was the easiest rental ever. your person I dealt with was friendly and knew exactly what was needed.
The truck was clean and drove well. I had no issues. Very pleased with the ride.
Everything was very good. Only issue is there weren’t any units left to rent in the size I wanted so I had to rent a bigger unit costing more money.
I had a unit in the climate control area. Very clean and dry.
Office staff would be on their phones very unfriendly. One day I was in there asking about when boxes would be back in stock that I needed and I got a very smug answer do not recommend
Great storage facility, never had a problem, the only problem was to hot during the summer and way to cold in the winter.
Ditto
Robert Wagner was awesome and made the rental experience very pleasant, I would recommend to everyone..
Lovely place with great service- many thanks!
Clean, well kept, accessible. Very happy with the space.
Thank you Robert Wagner for your prompt response to my questions concerning my storage contract. All employees at this location were helpful and very polite I would definitely recommend this location
All personnel were helpful, knowledgable and friendly. My only criticism of this storage facility is the configuration of units and roads will not accommodate large rigs. Insufficient room to turn
I am 83 years old and icy wife &I are both ill. Despite being all by himself, Robert , the young man who assisted us was kind, patient and helpful . Please give him my thanks. Charles & Marlyn Hunter
Calvin was most helpful in getting my storage unit paperwork and payment straightened out. Thank you!
Robert was great!! Put the customer first-no questions asked!
Have had two great experiences at this storage facility.
Pleasure to work with helpful and courteous! Facility was very clean!
Very Convenient having the 24 hr access. Place well kept. I never had a problem. Thanks
