just keep up the super friendly atmosphere. it was totally great renting from y'allGregory N.
Customer Reviews for U-Haul Moving & Storage of Roanoke
Pour nous contacter
Roanoke, TX 76262
(@ Hwy 114)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Becky and Ricky were both a pleasure to deal with. They knew what they were doing and were very friendly and courteous. My transaction with them went off without a "hitch". LOLTyrone D.
Le client n'a pas laissé de commentaire.Matthew G.
I went in at 7am to pick up a Uhaul van, and the employees were very friendly! I know I could personally be a little more chipper when I work that early in the morning, but both of them seemed like customer service was their middle name (lol). Both employees were welcoming and it was a quick yet informative process to pick up the rental. The online system booked the van for me for only 4 hours, but she adjusted my reservation time to give a few more hours just in case without me even asking. She even made sure the van was defrosted and ready to go before I got there as it was pretty cold this morning. The van was very clean, drove nice, and easily fit the couch and recliner that I was picking up. Overall amazing experience and a great price, I'll definitely be using the same location should I need to rent a van again.Vallerie K.
Christ Movement team was on time and did an outstanding job unloading the containers onto the rental truck and offloading into the storage unit.Sheila E.
quick and perfect drop offPatrick R.
Le client n'a pas laissé de commentaire.Richard M.
Le client n'a pas laissé de commentaire.Henry B. | Expérience générale
Truck has a horrible miss as the engine surges at idle. The speedometer doesn't register correctly and when in park shows to be at 20mph. Gas mileage considering the poor motor was less than desirable.Michael H.
I ordered 12 blankets but was only given 6. Not a big issueKellar N.
In general everything was simple and efficient. I have no complaints.Laurie F.
The people at this location were extremely friendly. The van I rented was basically brand new, super clean and actually had nice features (which is weird to say about a van) but it was loaded. Super clean, well maintained and the people there were great.David T.
Le client n'a pas laissé de commentaire.Christopher F. | Premières impressions
Le client n'a pas laissé de commentaire.FRED P.
Le client n'a pas laissé de commentaire.Naganand D.
Le client n'a pas laissé de commentaire.Larry R.
Le client n'a pas laissé de commentaire.Gregory P.
I pulled up, climbed into the back, and started folding the furniture pads while waiting my turn for service. The lot attendant came around shortly and was very friendly. Told me not to worry about the remaining furniture pads, that he'd handle it free of charge (I folded them anyway, cuz that's just who I am). He quickly did his inspection and I got an Email receipt super quick. The entire staff were very friendly and accommodating while I waited for my ride in the front office.JON R.
Le client n'a pas laissé de commentaire.Christopher M.
Le client n'a pas laissé de commentaire.Warren W.
Le client n'a pas laissé de commentaire.Juan N.
Quick and very friendly.Frankie M.
Le client n'a pas laissé de commentaire.fred C.
Le client n'a pas laissé de commentaire.Grant B.
The staff was excellent. Very friendly and helpful.Scott S.
The staff was extremely helpful.Patrick M. | Expérience générale
Le client n'a pas laissé de commentaire.Wisley H.
Excellent employee. Great customer service. Professional and friendly.Mike S.
Very positive experience. The gal in the office was very friendly and helpful.Kimberly W.
The trailer had pieces of broken glass in it, and a few screws on the floor.Adam S.
Le client n'a pas laissé de commentaire.Gary N.
All things went well, the move was on time and no stressGLORIA D.
Inference needs to be pavedLucas B.
Le client n'a pas laissé de commentaire.Matthew T.
Le client n'a pas laissé de commentaire.William W.
So nice… so convenient… and informative. Very quick in assessment and taking care of all the paperwork…Lee M. | Premières impressions
Le client n'a pas laissé de commentaire.Jose V.
Used the after hours drop box and my cell phone to take photos as indicated. This was super easy!Willis C.
I can't say that I didn't try to find a storage with no mice there's mouse poop & pee all over the boxes. A couple of staff members with blonde hair are really friendly and kind to me and I can't thank them enough for buying me time to clear out the storage.Ethan N. | Expérience générale
Le client n'a pas laissé de commentaire.JEFFREY S. | Expérience générale
Increase the number of checks done to the equipment before sending it to a customer.Clifton M.
Le client n'a pas laissé de commentaire.Lawrence A.
Le client n'a pas laissé de commentaire.Mark D.
all was great. Thanks.Scott G.
Always a great location with very nice employees.Thomas H.
Le client n'a pas laissé de commentaire.James W.
Le client n'a pas laissé de commentaire.Zachary L.
Le client n'a pas laissé de commentaire.Linda S.
Folks there at the location were all friendly and smiling. Great overall experienceNatraj K.
Le client n'a pas laissé de commentaire.Steven J.
Le client n'a pas laissé de commentaire.Ben S.
Le client n'a pas laissé de commentaire.Paul G.
The trailer was extremely dirty inside when we received it.Rachel G.
Le client n'a pas laissé de commentaire.Destiny To-Nhu T.
Need better road leading to and on property. However the staff is extremely nice and helpful. This is the third rental for me at this location.Robert C.
Le client n'a pas laissé de commentaire.Michael L.
Le client n'a pas laissé de commentaire.Bonnie S.
Le client n'a pas laissé de commentaire.COREY D.
Le client n'a pas laissé de commentaire.Oscar A.
Nothing! It was very pleasing and helpful as well as quick. Yes I will do business with you again!David D.
Le client n'a pas laissé de commentaire.Bryan H.
excellent friendly serviceCaelin M.
Le client n'a pas laissé de commentaire.Jose B.
Le client n'a pas laissé de commentaire.Johan A.
Le client n'a pas laissé de commentaire.Darrell A.
Excellent people. Couldn't be more helpful.Michael W.
Le client n'a pas laissé de commentaire.Donald M.
I was overchargedAshley J.
Le client n'a pas laissé de commentaire.Roger T.
People and service was helpful and they worked with me to make a nice experience.Leigh E.
Le client n'a pas laissé de commentaire.BARBARA R. | Expérience générale
Good placeIsrael G.
Very friendly and helpful staff!Ben W.
The only complaint would be the condition of the street leading up to the facility. Those potholes are brutal! Other than that, it was an excellent experience.DAVID B.
Le client n'a pas laissé de commentaire.Francis G.
Le client n'a pas laissé de commentaire.Lenar B.
Le client n'a pas laissé de commentaire.Destiny To-Nhu T.
Le client n'a pas laissé de commentaire.Jon G.
Delivery drop off charges should be waived. 60 $per box per location since we are already paying for rental and delivery for out of state.ROBERT J.
I'm good with allDavid H.
Thanks to everyone involvedRandy F.
Le client n'a pas laissé de commentaire.Rickey G.
Nothing I can think of.Phillip M.
Outstanding service!!!Kathryn G.
Le client n'a pas laissé de commentaire.Kyle T.
Le client n'a pas laissé de commentaire.Christopher S.
Awesome team in RoanokeJames K.
Le client n'a pas laissé de commentaire.Manoj B.
Le client n'a pas laissé de commentaire.Jeffrey C.
Rebrecca is a great representative of Uhaul!Thomas L.
Property manager deserves a raise!!Douglas D. | Premières impressions
Le client n'a pas laissé de commentaire.Destiny T.
Le client n'a pas laissé de commentaire.festus F.
Le client n'a pas laissé de commentaire.Howard M.
Driver side reverse light did not workBuffie T.
I've used this U-Haul location before and have always had superior service.Michael H.
Le client n'a pas laissé de commentaire.Jonathan K.
Le client n'a pas laissé de commentaire.phil b. | Premières impressions
Le client n'a pas laissé de commentaire.Leonard F.
Le client n'a pas laissé de commentaire.Joana A. | Expérience générale
Le client n'a pas laissé de commentaire.PAMELA S.
Le client n'a pas laissé de commentaire.PETER S.
Great staff at this location. I have rented from there twice and every single person brought positive energy and were friendly and efficient. Some of the best customer service I have experienced in years!Timothy H.
Have more vans available, pave road way to the office.Melvin T.
The Roanoke Uhual staff was so friendly, helpful and even listened to me vent after we spent the whole night moving a family member who never lifted one finger to help. GREAT CUSTOMER SERVICE!Susan M.
Le client n'a pas laissé de commentaire.Brandon V.
Le client n'a pas laissé de commentaire.Natalie I.
all goodJohn D.
Le client n'a pas laissé de commentaire.TERESA W.
Le client n'a pas laissé de commentaire.Haylee R. | Premières impressions
I would so highly recommend this place ! The staff was super helpful down to trying to help me find a place to live when I first came ! I asked for recommendations and the staff pointed me in several great directions. Move-out was a breeze and again the staff was friendly and efficient!DEIDRE V. | Expérience générale
Le client n'a pas laissé de commentaire.SPENCER M. | Expérience générale
Le client n'a pas laissé de commentaire.Jacqueline G. | Premières impressions
Le client n'a pas laissé de commentaire.LEONARD V. | Expérience générale
Friendly and professional staff with good interpersonal skills.WADE H. | Premières impressions
Le client n'a pas laissé de commentaire.Jordan S. | Expérience générale
Le client n'a pas laissé de commentaire.Charles M. | Expérience générale
Both facilities had great and friendly!Tessa S. | Premières impressions
Always friendly thank youDavid F. | Premières impressions
Only the few times I had face to face contact, they were slammed. Even turning in the cargo van on 6/18/2021, waited 15 minutes or so to o ly be told it would take at least 30 minutes before they inspect and close out reservation.Christina H. | Expérience générale
Le client n'a pas laissé de commentaire.Darryl S. | Premières impressions
Le client n'a pas laissé de commentaire.FRANK K. | Premières impressions
Not the staff but the road access is not maintained, large pits and erosion , grounds around storage unit, large gravel hard to walk on and deep erosions. I would think "UHAUL" would have put the money into the grounds. My storage is temporary, but would never store here again.Debra G. | Premières impressions
Rebecca and Rachel were very helpful over the phone which made moving my daughter a lot less stressfulJordan S. | Premières impressions
The young lady that helped me was so kind. My son had passed away 2 days earlier and I was trying to get his things stored safely and she was very patient and kind they all my tears and apologies. They young man on the other hand not so much. If you could commend her for being so compassionate it would mean the world to me.Leigh D. | Premières impressions
Le client n'a pas laissé de commentaire.Jon M. | Online Move In
Quick and easy move in process. Staff was prompt to answer any questions that I had. Appreciate the opportunity to do business with this location!Gail J. | Premières impressions
Le client n'a pas laissé de commentaire.Joseph H. | Premières impressions
Only issue I have with this facility is nobody answers the phone.DARREN S. | Premières impressions
Le client n'a pas laissé de commentaire.christopher R. | Expérience générale
The whole renting and move-in process was very easy and the employee in the office was really friendly when I went to ask a question!Taylor J. | Online Move In
Le client n'a pas laissé de commentaire.Albert T. | Premières impressions
We dealt with Richie Wright at 1600 Mesa Butte Ct., Roanoke, Tx. We cannot say enough good things about Mr. Wright. He was friendly, helpful and accommodating in every way. We would certainly recommend him and his office to all our friends and family.Manuel S. | Expérience générale
Le client n'a pas laissé de commentaire.Nai S. | Expérience générale
I moved out of this storage Dec 5, 2020. There was no lock an the door was open I asked the young man in the office if a mattress I had left could be removed at my cost he said they would just throw it in the dumpster..... now 5 months later I'm being told they are auctioning this storage off? How when it was open n unlocked and your employee ok'd 1 mattress being left to be disposed of.... over 500 $in fees and some poor fool will buy on this storage that they locked an created a whole situation.... I have contacted corporate 7 times an each time told do not worry it will be taken care of.... today I got an email thanking me for my business an asking for a review..... so here we are.... bunch of scammers at this location.....Leia K. | Expérience générale
Le client n'a pas laissé de commentaire.AARON B. | Expérience générale
Le client n'a pas laissé de commentaire.Carla G. | Online Move In
Richie is "the man". Very helpful, cordial, respectful and friendly. Awesome guy! i have not met Rebecca yet but am sure she is equally very nice person like Richie! Thank you very much!Ramon J. | Premières impressions
AucunAlfred T. | Expérience générale
The person that helped me was very friendly and helpful. She really did a great job.Neri C. | Premières impressions
The folks were very friendly.roland g. | Premières impressions
Very accommodating and professional! All employees are friendly and always welcoming.ally n. | Premières impressions
Le client n'a pas laissé de commentaire.Phillip C. | Expérience générale
Le client n'a pas laissé de commentaire.Dan A. | Expérience générale
Rebecca is smart and friendly. The only reason I moved out was no available climate controlled unit for me.ANDREW G. | Expérience générale
Great service, Richie was very friendly and very helpful.Sven H. | Premières impressions
I would definitely Rent from this Location in the future.Tim B. | Expérience générale
I really enjoyed this storage facility and if needed, I would recommend everyone who need a storage to consider this location first. The facility stays very clean and the the employee are super nice, friendly all of the times to all customers. If they can assist you. You can not find a storage as clean and nicer employees for a company.. if I was the owner, I would grant them a pay raise.. Thank you....lopaka K. | Expérience générale
Rebecca was extremely helpful and friendly! She made the process so quick and easy and took all the extra steps to make my storage experience exceed all expectations. I would definitely recommend using the Roanoke, TX location to anyone looking for a little extra space!!Erica B. | Premières impressions
Le client n'a pas laissé de commentaire.Benjamin T. | Expérience générale
Rebecca & her staff were wonderful!AMANDA S. | Expérience générale
Richie was very helpful.PHILIP S. | Premières impressions
Le client n'a pas laissé de commentaire.JERROLD V. | Premières impressions
Great location and service! There is a lot of large water puddles on the storage property, but other than that, completely satisfied.Robert S. | Premières impressions
Le client n'a pas laissé de commentaire.William S. | Premières impressions
Le client n'a pas laissé de commentaire.Stacy I. | Premières impressions
Le client n'a pas laissé de commentaire.Stephanie F. | Online Move In
When we entered the gate, we pulled through, the moving truck came through, and our friend's truck all came through the gate with no issue. After we unloaded our trucks, we were pulling out of the property. The gate started to close. There apparently was no safety sensor on the gate and it hit our truck. It broke the door handle, rear wheel well, and scratched the paint down the side of the truck.Jennifer P. | Premières impressions
Le client n'a pas laissé de commentaire.Phillip C. | Premières impressions
👍🏻Noelle W. | Premières impressions
Front desk employees were extremely helpful Our storage unit was cleanRobert K. | Premières impressions
Friendly Knowledgeable staff.steve r. | Premières impressions
Rebecca and Richie were so kind and professional in helping me select just the right storage unit for my belongings. I have been stressed out from relocating. They took some of that away.Sandy M. | Premières impressions
Always a great service, the people working there make you feel good with the attention that they provide, very professional, polite, they care about your requestsOscar O. | Premières impressions
After the issues I had in Lubbock was refreshing to have Roanoke a pleasureChristina H. | Premières impressions
Good clean vehicle and prompt efficient service.Jim F. | Premières impressions
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