Friendly staff fast service!
FRANCIS H.Customer Reviews for U-Haul Moving & Storage of Safe Harbor
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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All was good ...staff very friendly and helpful..
Richard B.Great experience
keith H.Thanks to Robert. Always great service
WILLIAM J.Excellent. I decided to rent a storage unit based on my experience.
Aline G.Very friendly.
BRIAN L.Perfect this time. Very helpful Two years ago I brought a trailer back to this location. The computers were down so I was told they would check me out later. In fact they did not get me checked in. I ended up in the ‘system' as an e alert. Each of past 2 timeS I rented I have to Go through an experience like I stole your truck. I was told this time to leave the premises, call corporate and get cleared. I was also told this time that I am out of the system as an e alert violater. If happens again I will never rent from uhaul Ever again. Mad because it was this location at fault.
David P.Really helpful and friendly staff, smooth move-in experience and VERY clean facility!
Lisa M. | Premières impressionsVery courteous and professional staff.
Allen C.Thx for their help allowing me to move my need date up . Staff was very helpful and help was immediate
Richard J.Awesome job as always that this great location and DJ MARTY APPROVED!!
Martin W.Mooresville experience was a disaster.
ARNOLD W.The 1st reservation was at the facility on Seager in Huntersville. They were awful. Appt was made and they did not have the equipment. Not apologetic and didn't seem organized. Many people waiting for help etc. The place in Cornelius was awesome at cleaning up the other locations incompetence. The young man that hooked up the trailer was great as was the young lady at the counter!!!
Timothy F.It wouldn't let me share my location Wile returning the van even after I made sure my location services were on. I also followed the help directions an allowed my phone to share with U-Haul specially but still didn't work. Also was charged for 60 miles when I used 48
TYLER D.Have more parking
Jacqueline F.The return was easy and Joe was awesome
Gerald F.Fix the driver side door and clean the floor of the box. I have used the location before and never had any issues.
Jerome M.The staff are professional and friendly
Susan D.Thanks Karen
Cedrick L.I have rented several trucks over the last 20 years but this was the first time using U-haul. Great experience and I will be back. They were able to get me a 12 foot truck that I was unable to find anywhere else.
Lisa H.I was well taken care of when I has questions or issues. Karen was always willing to help me out. Great customer service...
darren b. | Expérience généraleThe automated checkin took too long. This process should be able to substantially complete before arriving to pick up truck.
William D.Excellent service and I am going to miss Karen! As always DJ MARTY APPROVED!!!
Martin W.Karen was always helpful and available .
DANIEL P. | Expérience généraleVery helpful
Stephen R.It was a good experience.
Timothy W.I love this facility! Karen and the entire team were great to both me & my family over the past 2 years. This will always be my go to storage and rental location for sure.
keyia M. | Expérience généraleKaren and her team are exceptional! Always go above and beyond if needed. Second time renter... I will be back !
Gail H. | Expérience généraleThe manager Karen was awesome and very helpful. She was prompt in helping to resolve any issue.
BETH B. | Expérience généraleKaren was phenomenal!!! Fantastic service and very very fast on pick up and drop off. Very friendly.
Stephen L.Both Karen and Melissa were very professional and helpful on our latest truck rental. They were so easy to work with and we were able to be in and out without even pre-ordering in 15 min -- amazing ! Then their e-mail driven business is flawless,,, highly recommended !!
SCOTT T.Great, use your facility again in a heart beat!! Thank-you for your service!
David R. | Expérience généraleExtremely nice and professional.
Samuel W.The folks at this UHaul are amazing! The truck was okay. The smell of air freshener was really strong, and it beeps constantly when you open the door, even if the engine is off, for no apparent reason. Not the easiest truck to drive, since the steering seems loose.
CAROL W.Loved how y'all provided movers names and contacts which I did use and they were great!!!
Joanie K.make sure exit routes are clear and wide enough to maneuver.
Riley B.Good customer service
David R.Amazing service and love the staff. Exceptionally managed!
JENNIFER C.The truck was ready at 7:00 AM when I arrived!
Katherine Z.Awesome customer service and DJ MARTY APPROVED!
Martin W.This was the most pleasant experience I have had with any rental I have ever gotten. Great staff that informed me of everything from beginning to the end.
Chauncey B.3rd rental from this location. Staff is professional and courteous. Will keep coming back !
Gregory R.Everything went super smooth. Courteous staff.
PHILLIP R.Everything was excellent and convenient
David W.Awesome job and DJ MARTY APPROVED!
Martin W.This is by far the best uhaul location i have ever used over the last 30 years. The owner is fantastic! I've been using this location on and off for a decade!
David J.Karen is fantastic - extremely helpful and efficient!!
Daniel S.Charged the nonexistent fee.
Runqi Z.The staff is fantastic at this location. They anticipate your needs and take care of everything. I couldn't be more thankful or impressed.
Jorge S.Excellent service à la clientèle
JIMMY F.Excellent service and DJ MARTY APPROVED!
Martin W.Great experience, will definitely use again.
Colin F.This location is much better then the one down the road and at this location the management actually wants repeat business and cares about its customers.
Vishal M.The place was in an easily accessible location, owner was very nice and knowledgeable. Only issue we experienced was related to the gas...tank was just over 1/2 a tank when we picked it up, the owner stated that when dropping it off to make sure we returned it with the same amount...which we did, however the drop off location did not accept that...we had to fill the tank, so I was not happy about that.
Katrina D.melissa did a wonderful job. she was clear and very helpful!
JANET M. | Premières impressionsEverything was perfect!
David T.Clean facility and friendly staff.
bob w. | Premières impressionsKaren and her team are fantastic!! A pleasure to work with - thank you!!
DANIEL S. | Premières impressionsMade the process really easy for seniors!!
David R. | Premières impressionsMy favorite U-Haul location. :)
keri w. | Expérience généraleI would like to let you know how happy a was at the storage center. Karen Moore gave the most professional service and her team was very helpful. Checked in and had no problems when I checked out. I was there for for 1 1/2 years.. Thank you Ellen Shaw
ELLEN S. | Expérience généraleThe team at this facility dfntly functions off of 'TeamWork'! W/the leadership of Ms Karen, you can see why vehicles are constantly going in & out. As far as being secure (any improvements)... I do not see any. Always clean, well lit, quick to resolve an issue, & they made the customer feel like their their time 'is' important. The way that I saw them take care of the customers (like a Nascar Pit crew), showed me how they value their facility!!!
Lee H. | Expérience généraleKnowledgeable and helpful manager. Excellent. Thank you
margaret b. | Expérience généraleI stored my boat there and ran into several issues. First, on numerous occasions I could not either get my boat out or back in because of your rental trucks blocking the driveway gate. Second you rented a space directly across from me to a boat that was to big for the space and it hung out into the drive which made it almost impossible to get my boat out. Too many hassles for me. I found another place.
steven k. | Expérience généraleMy only concern is the parking or lack of Sometimes it’s too congested and no where to park/wait Otherwise it was very good experience
mary s. | Expérience généraleWhen my reservation was given away at the 855 Concord location, I had to find another large space immediately, as I was in a loaded vehicle. The staff at Safe Harbor was very friendly and helpful and much appreciated. I really was hoping this feedback was for the other location, because I'm exceedingly angry still with them.
Jennifer B. | Premières impressionsGreat to work with. Worked well with our remodel and sale of the house.
JANET f. | Expérience généraleGreat service. Helpful employees!
june b. | Premières impressionsThe staff was always helpful and nice to deal with. The facility was always accessible, neat, and clean. I had to leave due to downsizing. Thank you for a great experience with your company. I will recommend to my friends. Merci
ROSS P. | Expérience généraleWe had a wonderful experience setting up our storage unit. Karen Moore who is the epitome of professionalism, efficiency, and knowledge, helped us. She was also very friendly, which is nice; most customer service is not at that level. For this reason, I will recommend this U-Haul location.
Therese S. | Premières impressionsHelpful, friendly staff and great location.
Wendy T. | Premières impressionsWe also used the recommended movers through uhaul. They were so professional, organized and amazing movers and packers. What a great experience!
Shaun S. | Premières impressionsThis location definitely gets my recommendation:super clean and modern-plus a truly great staff. Much more (and much better) than your average storage shed!
Jason M. | Expérience généraleGreat service, great staff; I never had a problem. I contacted staff a few times with requests over the years and was always well taken care of. Thank you all for your hospitality and great consideration.
Patrice B. | Expérience généraleGreat Customer Service. Great deals.
Carol R. | Expérience généraleExcellent
Eugene B. | Expérience généraleCustomer service and courtesy were outstanding. Thank you so much for making a difficult task easy.
Carol R. | Premières impressionsFulfilled our needs. Thank you
Elaine B. | Expérience généraleAll my storage needs were met. Everything was convenient and easy, including the website.
robyn m. | Expérience généraleThanks again!!!
Crystal O. | Expérience généraleGreat Staff!
Gary S. | Premières impressionsVery professional
Robert D. | Premières impressionsExcellent service!!!
delphine E. | Expérience généraleKaren was very helpful.
Dennis R. | Expérience généraleThe staff at U-Haul in Huntersville used my credit card number without permission to put a charge on my account for 178 $. They are thieves. If you have used their facility CHECK YOUR card transaction!
Kele L. | Expérience généraleMerci.
Justin N. | Expérience généraleFriendly fast attentive service however there are smaller spaces offered but not available at this time but there is no waiting list that my name could be put on for when one comes available.
steven k. | Premières impressionsKaren the manager is very helpful and accommodating
Kathy S. | Expérience généraleI've had my items in the climate controlled unit for only 3 days and every time I go to the unit, it's over 80 degrees in the building. I'm not able to get through to the main office and am concerned.
KELLY C. | Premières impressionsStaff is very helpful.
Dennis R. | Premières impressionsThe team is always pleasant and helpful! Customer service is top notch! I didn't have any concerns with leaving my boat there as security measures were in place.
STEPHANIE P. | Expérience généraleRecommandé
MARC S. | Expérience généraleKaren and Rob do a wonderful job with the customers. I enjoyed knowing them.
BRIAN M. | Expérience généraleVery helpful with truck rentals and worked with me to go with the best options for best rates. Great friendly staff. Highly recommend. Great place to hide your mid life crisis: Harley,classic car, etc
Andrew G. | Expérience généraleLOVED IT!!!
monica m. | Expérience généraleKaren was great!!!!
John M. | Premières impressionsgreat friendly staff. Been coming here for almost 20 years. We have always had wonderful service and equipment. A+ in our book.
gael s. | Expérience généraleVery easy to do business with Safe Harbor U-Haul - I would highly recommend. Only drawback is how crowded the entry/exit area always is. Lots of vehicles trying to jam into a small space.
Steven B. | Expérience généraleGreat experience
TORY R. | Expérience généraleMy experience with the Uhaul location off Westmoreland was excellent. They helped me throughout my move from Charlotte to Huntersville with everything I needed. I would highly recommend.
Amy D. | Expérience généraleMy experience was outstanding Karen was very helpful
fred c. | Premières impressionsThis facility is the best! Karen Moore is one of the most customer friendly associates I have ever had the pleasure of working with.
newell b. | Premières impressionsUHaul made it easy and convenient to move my things.
Amy D. | Premières impressionsKaren is the best manager in the U-Haul system!!!
Jamie M. | Expérience généraleWe had our furniture stored in a 10 x 30 temperature controlled storage unit for 10 mos while we waited to have our house built. I could not have chosen a better place to store our stuff.
Andrew M. | Expérience généraleI think the security and accessibility are great for the price and location. I would recommend UHaul for anyone needing storage in Cornelius
Wes D. | Expérience généraleThe staff here is very accommodating and so friendly. I would recommend this location to everyone.
victoria B. | Premières impressionsUnbelievably expensive...
Henry B. | Expérience généraleStaff friendly and units are clean
gina b. | Premières impressionsThanks
Dennis B. | Expérience généraleExcellent all around, thank you!
Savannah S. | Expérience généraleThey always di a great job here at this location
Eugene B. | Premières impressionsThe people at this location were awesome!
monica m. | Premières impressionsGreat facility very helpful
Dennis B. | Premières impressionsWe have dealt with Karen several times and she is a complete asset to the company
kara m. | Premières impressionsKaren and the stall are very helpful and friendly.
Charles C. | Expérience généraleVery friendly and helpful staff!
Patrick W. | Expérience généraleKaren was very helpful when I arrived and helped me unload my car and allowed me time to unload the truck into the storage unit.
Matthew A. | RéservationHad no problem from start to finish. The staff at both places was excellent no problems no incidents nothing
Charles C. | RéservationEveryone was very nice and Accommodating. Karen was especially helpful. I will use you again. Becky
Becky W. | Expérience générale.
Kellie M. | Expérience généraleThank you to Karen and two of her staff Robert and Mike, whom I personally worked with, for being professional, courteous, and always available to answer all my questions. Positive experience
MARY C. | Expérience généraleVery helpful with my move and with renting my storage unit!
Matthew O. | RéservationKaren is absolutely AMAZING. Because of her, I will definitely use this facility again. She is a true asset to your business. Very accommodating and she makes the experience personal
newell b. | Expérience généraleWe enjoyed the experience and convenience of working with this group.
michael n. | Expérience généraleYou billed me for rent, and took my payment, but had auctioned my stuff. I've been paying on that place for like 10 years. My bank changed cards - and you sold my stuff over like a months rent Thanks.
HENRY F. | Expérience généraleThe monthly email payment reminders were very helpful.
jerome m. | Expérience généraleI never once in over 4 years did I ever think my belongings were at risk. The grounds always looked good when ever I needed to visit. Thank You for your professionalism!!.......Tom
TOM H. | Expérience généraleThis has been my second experience renting from UHaul, the first being a few years ago. When I went to make arrangements for a this short term rental, Karen remembered me! A-plus customer service!!
NANCY C. | Expérience généraleExcellent facility, excellent staff!!
Tom A. | Expérience généraleEasy access for loading & unloading.
gerald r. | Expérience généraleWould definitely use Ihaul again
Kathleen M. | Expérience généraleMy trip from North look to Charlotte went smooth as silk. Will recommend U-Haul to my friends in the future.
anthony o. | Expérience généraleI had an excellent experience at Safe Harbour U-Haul on Westmoreland Ave. in Cornelius, N.C. for close to one year. Everyone in the Front Office couldn't have been more helpful. I highly recommend !
lynette m. | Expérience généraleExcellent service à la clientèle.
Michelle B. | Expérience généraleWe have rented a climate controlled space for years for our business and have always been pleased with the level of professional communication and service
DONNA W. | Expérience généraleOverall, positive... Found a much larger space that was temp controlled and closer for the same price. Access card didn't work and had to go into office and exchange it. Specific lock type required.
DAVID A. | Expérience généraleVery friendly and helpful staff! Rented a unit and two trucks, very convenient & affordable. Definitely recommend this facility!
Andrea C. | Expérience généraleThe entire staff from start to finish was A+
Joseph K. | Expérience générale