Évaluations des clients U-Haul Moving & Storage of Safe Harbor
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of Safe Harbor
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Angela J. le
Customer Care was professional and knowledgeable with assisting us with this daunting task that could have been nerving. The original site where we reserved our rental did not receive equipment back. However, called Cornelius site and secured equipment for us and everything worked out awesomely! That’s the u-Haul way! Always is and will be a dedicated customer to u-Haul!
Robert T. le
I feel that your fees are a bit high, .79 a mile and I have to put Gas in as well? I rented for 2 days and brought back the truck 24 hrs later but got no credit for the hours that the branch was able to rent out the truck for another customer. I think I should have been credited the time because the truck was available the next morning at 6am for re-rental to another customer. My complaint isn't with the branch, the company policies seem to be 99% for the benefit of the company.
Adam M. le
The staff at this location is the main reason I frequent there. Karen, the manager is the BEST of the BEST. Her staff is friendly and helpful and treat me as if I am the most important customer in the world.
Grant R. le
Nothing it was great
James B. le
Friendly courteous service
Martin W. le
Karen and team always on their game! DJ MARTY APPROVED!
Sarah R. le
Staff was great, the truck needed to be serviced.
Marty L. le
Excellent customer service. Highly recommended.
Terrica Y. le
Please take Mobile Movers off your website...they are the worst. I would like to provide pictures of my broken items if possible and provide you a text message from one of the movers....very unprofessional.
WILLIAM F. le
There was a leak in the trailer somewhere. We had our things get wet.
paul M. le
Your method for picking up the truck with varying levels of gas and filling up the tank to a desired level is unnecessarily complicated. A method of "pickup full" and "drop off full" is clear and easy. The sliding scale is unclear and resulted in my overfilling the tank. No flexibility on reimbursing that extra cost of the overfill was given. I will not be using U-Haul again.
Roslyn P. le
I probably should have started the check-in process sooner. It took about 20 minutes via phone and internet. I spent the time in the small parking lot of the storage facility.
Dennis R. le
Karen was very helpful.
Kele L. le
The staff at U-Haul in Huntersville used my credit card number without permission to put a charge on my account for $178. They are thieves. If you have used their facility CHECK YOUR card transaction!
Justin N. le
Thank you!
steven k. le
Friendly fast attentive service however there are smaller spaces offered but not available at this time but there is no waiting list that my name could be put on for when one comes available.
Kathy S. le
Karen the manager is very helpful and accommodating
KELLY C. le
I’ve had my items in the climate controlled unit for only 3 days and every time I go to the unit, it’s over 80 degrees in the building. I’m not able to get through to the main office and am concerned.
Dennis R. le
Staff is very helpful.
STEPHANIE P. le
The team is always pleasant and helpful! Customer service is top notch! I didn’t have any concerns with leaving my boat there as security measures were in place.
MARC S. le
Recommended
BRIAN M. le
Karen and Rob do a wonderful job with the customers. I enjoyed knowing them.
Andrew G. le
Very helpful with truck rentals and worked with me to go with the best options for best rates. Great friendly staff. Highly recommend. Great place to hide your mid life crisis: Harley,classic car, etc
monica m. le
LOVED IT!!!
John M. le
Karen was great!!!!
gael s. le
great friendly staff. Been coming here for almost 20 years. We have always had wonderful service and equipment. A+ in our book.
Steven B. le
Very easy to do business with Safe Harbor U-Haul - I would highly recommend. Only drawback is how crowded the entry/exit area always is. Lots of vehicles trying to jam into a small space.
TORY R. le
Great experience
Amy D. le
My experience with the Uhaul location off Westmoreland was excellent. They helped me throughout my move from Charlotte to Huntersville with everything I needed. I would highly recommend.
fred c. le
My experience was outstanding Karen was very helpful
newell b. le
This facility is the best! Karen Moore is one of the most customer friendly associates I have ever had the pleasure of working with.
Amy D. le
UHaul made it easy and convenient to move my things.
Jamie M. le
Karen is the best manager in the U-Haul system!!!
Andrew M. le
We had our furniture stored in a 10 x 30 temperature controlled storage unit for 10 mos while we waited to have our house built. I could not have chosen a better place to store our stuff.
Wes D. le
I think the security and accessibility are great for the price and location. I would recommend UHaul for anyone needing storage in Cornelius
victoria B. le
The staff here is very accommodating and so friendly. I would recommend this location to everyone.
Henry B. le
Unbelievably expensive...
gina b. le
Staff friendly and units are clean
Dennis B. le
Thanks
Savannah S. le
Excellent all around, thank you!
Eugene B. le
They always di a great job here at this location
monica m. le
The people at this location were awesome!
Dennis B. le
Great facility very helpful
kara m. le
We have dealt with Karen several times and she is a complete asset to the company
Charles C. le
Karen and the stall are very helpful and friendly.
Patrick W. le
Very friendly and helpful staff!
Matthew A. le
Karen was very helpful when I arrived and helped me unload my car and allowed me time to unload the truck into the storage unit.
Charles C. le
Had no problem from start to finish. The staff at both places was excellent no problems no incidents nothing
Becky W. le
Everyone was very nice and Accommodating. Karen was especially helpful. I will use you again. Becky
Kellie M. le
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MARY C. le
Thank you to Karen and two of her staff Robert and Mike, whom I personally worked with, for being professional, courteous, and always available to answer all my questions. Positive experience
Matthew O. le
Very helpful with my move and with renting my storage unit!
newell b. le
Karen is absolutely AMAZING. Because of her, I will definitely use this facility again. She is a true asset to your business. Very accommodating and she makes the experience personal
michael n. le
We enjoyed the experience and convenience of working with this group.
HENRY F. le
You billed me for rent, and took my payment, but had auctioned my stuff. I've been paying on that place for like 10 years. My bank changed cards - and you sold my stuff over like a months rent Thanks.
jerome m. le
The monthly email payment reminders were very helpful.
TOM H. le
I never once in over 4 years did I ever think my belongings were at risk. The grounds always looked good when ever I needed to visit. Thank You for your professionalism!!.......Tom
NANCY C. le
This has been my second experience renting from UHaul, the first being a few years ago. When I went to make arrangements for a this short term rental, Karen remembered me! A-plus customer service!!
Tom A. le
Excellent facility, excellent staff!!
gerald r. le
Easy access for loading & unloading.
Kathleen M. le
Would definitely use Ihaul again
anthony o. le
My trip from North look to Charlotte went smooth as silk. Will recommend U-Haul to my friends in the future.
lynette m. le
I had an excellent experience at Safe Harbour U-Haul on Westmoreland Ave. in Cornelius, N.C. for close to one year. Everyone in the Front Office couldn't have been more helpful. I highly recommend !
Michelle B. le
Great customer service.
DONNA W. le
We have rented a climate controlled space for years for our business and have always been pleased with the level of professional communication and service
DAVID A. le
Overall, positive... Found a much larger space that was temp controlled and closer for the same price. Access card didn’t work and had to go into office and exchange it. Specific lock type required.
Andrea C. le
Very friendly and helpful staff! Rented a unit and two trucks, very convenient & affordable. Definitely recommend this facility!
Joseph K. le
The entire staff from start to finish was A+