Le client n'a pas laissé de commentaire.HELEN T.
Customer Reviews for U-Haul Moving & Storage of Salisbury
Pour nous contacter
Salisbury, MD 21801
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.ANDREW R.
Le client n'a pas laissé de commentaire.Jamie H. | Premières impressions
Le client n'a pas laissé de commentaire.TONYATALAURA W.
I got ripped off. I went 200 miles and came back in one day and still got charged over 300 bucks. What you charging a dollar per mile plus 100 a day for the truck?CORY S.
Easy processes Friendly And helpful staffOZGUR Y.
Le client n'a pas laissé de commentaire.BRIAN B.
Le client n'a pas laissé de commentaire.ANGEL R.
Le client n'a pas laissé de commentaire.DENNIS P.
Le client n'a pas laissé de commentaire.AMANDA D.
Le client n'a pas laissé de commentaire.Monica P.
Le client n'a pas laissé de commentaire.Angela S.
Brenda the manager has the best U-Haul store in all of Maryland. I have never seen such an efficient check out check-in process. All of the employees are great at this location.CINDY M.
Excellent serviceDEBORAH W.
Le client n'a pas laissé de commentaire.JOERG T.
I've been using U haul for over 40 years. The center you have in Salisbury, Md. which I used has to be the best! Go look for yourself if you don't believe me. The were quite reluctant about my buying them lunch, but they well deserved it!ROBERT O.
I was not happy with the size of the truck at first and they gave me a different one and said it was no problem. They were helpful and made sure I was taken care of quickly and also they made sure to explain everything we needed to know. the man was great that helped us in the office he deserves to be told he gave us great customer service and I would tell anyone looking to rent a truck for anything to use the Salisbury U-Haul.Daniel K.
I used the storage locker at this facility for several years …and we just moved out.. there was like no dust on my furniture or boxes ...The staff always greeted me and ask if I needed anything ….always helpful if I had any questions …always asking if I needed help with anything …. I would highly recommend using this facility !!SHARI D. | Expérience générale
Rental and return was very quick. Equipment was clean and well maintained.KEVIN K.
Le client n'a pas laissé de commentaire.Cadence W.
Brenda and Matt make the experience quick and enjoyable.Steven D.
Le client n'a pas laissé de commentaire.LACHONDE B. | Expérience générale
Le client n'a pas laissé de commentaire.MICHAEL G.
Everything was ready, staff was friendly and helpful, and the equipment in good working order. Thanks for helping my move be less stressful!CYNTHIA L.
Been here 5 times and everyone is very nice!BRETT H.
Le client n'a pas laissé de commentaire.FLANISHA W.
Le client n'a pas laissé de commentaire.Brian R.
Le client n'a pas laissé de commentaire.Gerald F.
great attention to customers - A+Andrew P.
Contract # - 22108536 I returned my trailer within the same but was charged for a two day rental. Please refund my second day charge. thank youKEVIN M.
Le client n'a pas laissé de commentaire.JESSICABELL O.
The staff was friendly and very helpful and I found the facility to be very clean.Heather F. | Premières impressions
Le client n'a pas laissé de commentaire.KEVIN H.
Le client n'a pas laissé de commentaire.CHRISTOPHER C.
Le client n'a pas laissé de commentaire.James M.
Nothing! Quick easy and helpful employees!JOHNCHARLES A.
Absolutely the best customer service I have received. Great people to deal with. Location was clean, well maintained, and comfortable.Dennis M.
Le client n'a pas laissé de commentaire.DANIEL R.
Le client n'a pas laissé de commentaire.JOSEPH L.
Omgoodness!!!! Brenda is absolutely AMAZING!!! In today's Covid-19 environment where people are hard to reach by phone because they are working remotely, I was astonished that she actually answered my call after hours!!!!JAVITA N. | Expérience générale
Le client n'a pas laissé de commentaire.WILLIAM A.
I don't see any problem, everyone was extra nice, made me feel important and comfortable. I guess you could have a cup of coffee ready the next time I come in....lolDOUGLAS A.
Le client n'a pas laissé de commentaire.Dan M.
Le client n'a pas laissé de commentaire.RAYE W.
Le client n'a pas laissé de commentaire.MATTHEW K.
Le client n'a pas laissé de commentaire.ROBERT S.
Le client n'a pas laissé de commentaire.Jacob F.
Le client n'a pas laissé de commentaire.ROBIN P.
Original pick up location did not have what I reserved. Ended up having to drive almost an additional 2 hours round trip to this location with no compensation offeredJOHN B.
Le client n'a pas laissé de commentaire.CHERRY ANNE C.
Le client n'a pas laissé de commentaire.RONALD B.
Le client n'a pas laissé de commentaire.Kristin S.
Le client n'a pas laissé de commentaire.PATRICIA M.
Le client n'a pas laissé de commentaire.FREDERICK Z.
I pointed out to the attendant that there was a bubble in the tire. It could have blown while I was driving.Helena B.
Great staffGLEN M.
Le client n'a pas laissé de commentaire.MARVIN M.
Always so professional and helpful!!!!SUSAN M.
There was NO One-Way rental option available. I had to do round trip option which added excess cost to my rental. Also, paying up front charges was confusing. I shouldnt had to pay 150 $up front. When i returned during off hours i paid the actual amount of 177 $. I was concerned that i would be charged 150 $plus 177 $. Fortunately i was charged the actual amount but it can be stated clearer the payment processSTEPHEN N.
Le client n'a pas laissé de commentaire.TINA F.
Using the app at this location always seems to be a problem. Made my reservation for 8AM with self check in. Some how my reservation wasn't completed correctly on back side of things and a notification informed me I needed to check in with a rep at opening which wasn't until 9AM. Luckily there were two reps who showed up around 8:15 that had to fix my reservation. Finally get in to my truck and noticed the tire pressure light was on and check engine light was on. Again I had to get a rep to fix the issue, tire pressure light never removed but check engine light was fixed. I did not leave the property until 8:35AM, reservation was set for 8AM and I arrived at 7:55am. Absolutely ridiculous and will NEVER use this location again!!!Brianna W.
Great jobMELINDA W. | Premières impressions
Le client n'a pas laissé de commentaire.MELISSA B.
Truck has a small water leak somewhere in the roof. Rained the night I rented it and some if my furniture got wet, everything was securely packed, wrapped and protected so no major issues but something to be aware if.EDGAR T.
I know there is a shortage of equipment but having someone go to three different places in one day to pick up the equipment is ridiculous. Moving is stressful enough with out that being added. Thankfully the staff at all three places were extremely caring and helpfulMICHAEL W.
Le client n'a pas laissé de commentaire.RICHARD L.
Le client n'a pas laissé de commentaire.JOSEPH C.
Professional, friendly and accommodating.WILLIAM W.
Truck was dirty, glass in the back of the truck. Cigarettes in the ash tray. Straps on tow dolly were frayed and didn't look safe.WILLIAM L.
Le client n'a pas laissé de commentaire.Stuart R.
went to location, and no one was there. went to a second location about a half a mile away. was told to go back to the first location and just slide the key and contract into the box. when I started to do the return on my cell phone, it sent me back to the second location. wasted at least a half an hour. poor customer support on Uhaul's part.Morell O.
Le client n'a pas laissé de commentaire.Jonathan F.
Le client n'a pas laissé de commentaire.ROBERT A.
Le client n'a pas laissé de commentaire.TAMARA T. | Expérience générale
The staff was very friendly, and the office neat and tidy. My only issue was I use the pick-up truck for approx. 2 1/2 hrs, only drove it 3 miles (this information can be verified on my contract) and still was charged 9 $for 2 gallons of gas. Now I am fairly sure that that p/u gets slightly better mileage than that !DOUGLAS H.
Le client n'a pas laissé de commentaire.MARY C.
Le client n'a pas laissé de commentaire.RONALD A.
Le client n'a pas laissé de commentaire.MARCENE B.
Le client n'a pas laissé de commentaire.FLORA W.
Excellent service was offered like I expected it. Service people were very professional ðŸ'HARRIET G.
Le client n'a pas laissé de commentaire.RALPH L.
Le client n'a pas laissé de commentaire.EARL R.
So happy with the whole experienceBradley D.
No improvement needed!Shirley H.
Le client n'a pas laissé de commentaire.BARRY F.
Great staff an great service wound use againKen K. | Expérience générale
Le client n'a pas laissé de commentaire.ESSIE O. | Premières impressions
Keep it upderick H.
Le client n'a pas laissé de commentaire.Robert B.
Everyone was always nice and helpful. Very approachable. I would recommend for sure!Lashawn N. | Expérience générale
Le client n'a pas laissé de commentaire.Marianne B. | Premières impressions
Gas was a little less than. Stated on form and I returned with more than I picked up. The tire system was reading that it needed to be checked. When I reported it they said it was fine but a sensor was removed. It is unnerving to drive a truck where the tire lights are lit and you don't know if it's due to an issue or not.JAMES V.
Very helpful, nice and informative . . . great customer service!GAYBRIEL H.
Le client n'a pas laissé de commentaire.DOMINIC F.
Friendly service beginning with Carol at checkout to the assistance from Matt with the hookup. . Clean and well taken care of equipment. This will be my go-to place always for Uhaul..STEVEN D.
Mrs Suggs was great. Can't say enough nice things about my experience with her and uhaul. Thanks made our move go smoothJOSHUA B.
Le client n'a pas laissé de commentaire.MARK K.
truck needs some mechanical attention.Dennis S.
They went out of their way to help us, they were the key to our moving process, can't say enough good things about salisbury uhaul and the staff thank you so much!!!William W. | Expérience générale
There's nothing you can do to improve great customer service outstanding customer service help me all the way easy process to rent will recommend this place to everybody I knowJAMIE V.
The van was dirty when I got it but they did not make a stink about it when I returned it. Brenda was very pleasant to work with and she made the transition easy and fast. Matt did a great job on the checkout. He was very polite and funny with the story he told me. I will definitely use this service again soon.VALERIE E.
No one knows what to do about a covered trailer that leaked. All my stuff was wet. Defeated the purpose of a covered trailer.Lisa H.
Le client n'a pas laissé de commentaire.DANA V.
Le client n'a pas laissé de commentaire.JOSEPH G.
So glad I chose U-Haul for my move. E were able to move everything and doing it quicker and more efficiently.DAVID A.
Le client n'a pas laissé de commentaire.MARK G.
Le client n'a pas laissé de commentaire.CHARLES R.
Excellent service à la clientèleCANDACE C.
1- not considered a U haul credit. 2- Changed location at last minute 3/ Staff is cluelessALI E.
Le client n'a pas laissé de commentaire.BRIAN L.
Le client n'a pas laissé de commentaire.WILSON W.
I have insurance to rent a truck and I am. Still waiting for Brenda Cox to call me back day two no call she said she would take the insurance of my bill if I have my insurance company send her the information still waiting for the phone call ??. thanks 610-457-0813 Paul Roberts the total off amount is 70 dollars have a nice weekendPAUL R.
Reserved online and received a confirmation. When we show up with all of our stuff after a multi state move they say they haven't had availability at that location in months and were not sure why online keeps allowing people to make the reservations. They also noted that they noticed it the day before but never called us to tell us which caused us to lose two hours of our day driving there and dealing with it. When they moved us to a move expensive unit, there was a giant bubble of water in the ceiling held up by plastic causing us to have to refuse the unit and go somewhere else.CAROLINEMCGOLDRICK B. | Expérience générale
Best customer service staff very helpful very few business have this type of customer service they were 10 out of 10Ken K. | Premières impressions
Le client n'a pas laissé de commentaire.Melane B. | Expérience générale
👍greatWilliam W. | Premières impressions
Le client n'a pas laissé de commentaire.JO ANNA N. | Expérience générale
Le client n'a pas laissé de commentaire.Louis F. | Expérience générale
Le client n'a pas laissé de commentaire.Khalid M. | Expérience générale
Le client n'a pas laissé de commentaire.Justin H. | Expérience générale
Le client n'a pas laissé de commentaire.Jeanetta C. | Expérience générale
Le client n'a pas laissé de commentaire.Catherine S. | Premières impressions
Brenda Cox is fantastic.....she makes it easy and even fun to do business. Thanks Brenda!James C. | Premières impressions
It's a very nice staff and very clean and save placeKhalid M. | Premières impressions
Le client n'a pas laissé de commentaire.Jeanetta C. | Premières impressions
Very clean, staff was always helpful.JOHN ROGER T. | Expérience générale
Le client n'a pas laissé de commentaire.Tammy B. | Premières impressions
Service was always professional and friendly.BENJAMIN E. | Expérience générale
Le client n'a pas laissé de commentaire.Vanessa K. | Expérience générale
Le client n'a pas laissé de commentaire.AUDLAIN D. | Premières impressions
The staff and the owner was fantastic!Erin F. | Expérience générale
Le client n'a pas laissé de commentaire.Kathleen M. | Premières impressions
Thank you for your professional and friendly staff.Rosalind L. | Expérience générale
Great service and friendly ,Thank you for your serviceEsayas M. | Expérience générale
Outstanding service and friendly staff. Went out of their way to accommodate my needs. Thank you Brenda and the entire staff at U-Haul of Salisbury MD. Kudos. John CairncrossJohn C. | Expérience générale
Brenda has EXCELLENT customer service!Jacqueline S. | Premières impressions
Awesome storage facility. Top of the line, super clean!marquis W. | Premières impressions
Brenda Cox and Wyatt Waugerman were very helpful and professional. Way to go U-Haul.John C. | Premières impressions
Ms. Brenda went above and beyond to make sure I was able to get my daughter taken care of with a last minute mandated evacuation by her University!JAVITA N. | Premières impressions
Brenda and Wyatt are wonderful and so helpful.Ruth W. | Premières impressions
Brenda, the property Manager , rendered a very outstanding service. I personally want to thank uhaul ,for such a great employee.rochelle w. | Premières impressions
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