Évaluations des clients U-Haul Moving & Storage of Salisbury

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Salisbury

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Daniel S. le

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all is well.

Dave G. le

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Great service

teresa w. le

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Very easy to do online.

Arun C. le

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Le client n'a pas laissé de commentaire.

Greg W. le

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No improvement needed. Cat and Matt went out of there way to make sure we had what we needed to move safely. Even my 16 year old granddaughter commented on how helpful and friendly the service was. Thanks so much!

Justiniano L. le

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I don’t have any suggestions for improvements to be made. This is second time I rented a vehicle from this location and every customer assistant were as professional as they could be. Thank you so much for your service and I am looking forward to renting from you again.

Edward L. le

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No suggestions. The staff were excellent.

Jane B. le

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Matt is amazing. Not the first time I've used this location and won't be the last. Refer people there all the time.

DAVID P. le

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If a customer is there but the employee there states “it’s not open “ even when an employee is there, ( it just seems like bad practice, to ignore the client waiting to ask a question and make them wait until it is “open”

Shari M. le

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Le client n'a pas laissé de commentaire.

Jonaphan C. le

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Le client n'a pas laissé de commentaire.

eddie s. le

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Le client n'a pas laissé de commentaire.

Greg W. le

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Cat was extremely helpful!! She made all the arrangements for our other truck and found their location for us. Would extremely suggest them to our friends!!

Nick T. le

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Wyatt W. is Fabulous! So very helpful each and every time I rent from Uhaul. Great Customer Service and Very Friendly! Wyatt should be a very valued employee here at this location.

Sarah C. le

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Awesome customer service and VERY efficient.

melissa c. le

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Le client n'a pas laissé de commentaire.

KEITH M. le

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Can’t really think of any improvements. The staff was very friendly and is each time I’ve been up there (third time this year). I suppose you could offer a military/veteran discount.

Jonathan S. le

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Very attentive. Greeted by two employees. Very courteous. Friendly. Would definitely return for any rental needs

Tom H. le

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Le client n'a pas laissé de commentaire.

James H. le

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Le client n'a pas laissé de commentaire.

greg w. le

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everything was perfect and Matt was great hooked up the trailer and unhooked it for me will def use again, thanks

James P. le

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The truck I received was not in the best shape but it got the job done. I was a bit disappointed that they downgraded my truck size. I requested a 17' truck and was immediately told I was going to get a 15' truck. They never even said they didn't have any 17' trucks. Luckily everything did fit. I was also informed about the dolly and furniture blankets that could be in the truck. I said I did not want them but the employee I made the reservation with over the phone insisted saying I didn't have to use them and would ONLY be charged if I did. So first my truck got downsized and now there is room being taken up by stuff I didn't even want. Finally, when I returned the truck a different employee did the check and opened the back, looked for a few seconds (nothing really to look at honestly) and moved on to the interior for the mileage and whatnot. When I saw the receipt that had been emailed to me there was a charge for using the furniture blankets even though I never touched them. This was of course after I had left. I'm not going to go back and argue over $5 but it's not right to charge me for something I didn't use and didn't even want in the first place. Perhaps in her quick scan of the truck, the employee thought the green zip tie on the blankets was broken but I definitely did not use them. They were just in the way. Every employee I dealt with was nice but something just doesn't sit right with me as far as pushing the moving equipment on to me and then making a false charge for using it. Seems like a cheap trick to get more money out of the customer. In the future I will definitely be making sure I either don't have the dolly and blankets or make sure they CLEARLY see I didn't use them.

Wendy G. le

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Le client n'a pas laissé de commentaire.

Joseph k. le

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Le client n'a pas laissé de commentaire.

Elsie R. le

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Le client n'a pas laissé de commentaire.

Kevin C. le

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Le client n'a pas laissé de commentaire.

Nancy P. le

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There was no one there to help get trailer off truck. Tongue of trailer is very heavy and my husband has serious back problems. Need to install jacks on the tongue of trailers.

Buck B. le

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The location was hard to back a trailer into because there was so much equipment there.

Michael P. le

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Le client n'a pas laissé de commentaire.

Jordan A. le

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Helped along the mounting refund complaint process, but on arrival I find the location doesnt have to unit i needed, because again the original corporate agent reverse some dimensions and now my only options are too big or too short, too big it is, because the lady here was great, even called corporate to get a response, i wont recieve any refunds yet, but reaffirmed thant uhaul is helping, or rather their agents. easy peasy done and done, except now i have to shift storage units and keep waiting on corporate, in 10 days, im still fitting with them, but storage should be in good hands! Thanks

Kenneth C. le

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Le client n'a pas laissé de commentaire.

Robert B. le

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Le client n'a pas laissé de commentaire.

Brian S. le

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Le client n'a pas laissé de commentaire.

Bob W. le

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Le client n'a pas laissé de commentaire.

Mark T. le

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No problems at all.

Ralph P. le

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Le client n'a pas laissé de commentaire.

Jeremiah M. le

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Truck I received was clean but both rear tires had low tire pressure. The tow dolly I rented was missing a break/turn signal light. The brakes on the truck get like they locked up and the back end of the truck wanted to fish tail anytime I had to put any kind of pressure on the brakes.

CHARLEEN M. le

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The employees that assisted me were very professional. AWESOME!!!

AUGUSTINE P. le

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Le client n'a pas laissé de commentaire.

Kevin T. le

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Wyatt was great to work with. He met me at my car when I pulled up and was helpful in resolving a glitch with the wiring harness with my trailer hitch. Very professional and courteous. Highly recommend this location for renting a Uhaul!

Vincent L. le

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Both ladies were very helpful in hooking up and unhooking the trailer. They called to confirm my reservation, and made it painless.

Marc S. le

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Le client n'a pas laissé de commentaire.

Bruce M. le

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See above

Eric D. le

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Le client n'a pas laissé de commentaire.

Carlene K. le

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Le client n'a pas laissé de commentaire.

Brian J. le

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Le client n'a pas laissé de commentaire.

Michael W. le

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Everything was perfect, the store manager Brenda was very helpful and went above and beyond to help.

Phyllis S. le

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Le client n'a pas laissé de commentaire.

Matthew K. le

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Brenda Cox runs a great business, second time we've used her for a rental trailer/vehicle. She's always on time, her equipment is in great shape and its a friendly, easy to use location. Would definitely rent from her again!!

rochelle w. le

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Brenda, the property Manager , rendered a very outstanding service. I personally want to thank uhaul ,for such a great employee.

Cheri G. le

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Small but nice personnel. The office was located off to the left side of building. Hard to find at first.

Dawn W. le

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Le client n'a pas laissé de commentaire.

gary t. le

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Great service

Dan T. le

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There were beer caps in the back , trash in it , and the wind shield was so dirty you could barely see out of it.

Matthew K. le

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Cat, the woman who was working when I rented the vehicle, was one of the most professional employees of any business that I have run into in a very long time. She should be commended for her diligence, pleasant demeanor and overall helpfulness. She was awesome!!

ELLEN M. le

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Le client n'a pas laissé de commentaire.

Andrew T. le

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Does not have easy access to Rt 13

Nicole A. le

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Le client n'a pas laissé de commentaire.

Carmine S. le

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Le client n'a pas laissé de commentaire.

Harold H. le

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Le client n'a pas laissé de commentaire.

Marie C. le

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I will be a returning customer! This was my very 1st experience with U-Haul... very impressed.

william a. le

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Le client n'a pas laissé de commentaire.

Bertha B. le

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Le client n'a pas laissé de commentaire.

Jason L. le

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Gentleman that signed me up and gave me tour was helpful and professional.

Wade R. le

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This was one of the worst U-HAUL drop off I had ever been to one person working and he was very unfriendly asked me three times if I needed a copy after I told him I did the wait was over 30 minutes there was no customer service at this U-HAUL need to close.

SANDY W. le

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Le client n'a pas laissé de commentaire.

Gary G. le

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Brenda is amazing

Patrice B. le

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Le client n'a pas laissé de commentaire.

Paul G. le

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Le client n'a pas laissé de commentaire.

Scott M. le

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Nothing. Staff was amazing and helpful. Very accommodating. Will do business again.

Jack S. le

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Le client n'a pas laissé de commentaire.

Kimberly V. le

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Le client n'a pas laissé de commentaire.

JUDY W. le

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Very clean,staff was always friendly and helpful. They always took to time to talk,always asked if everything was ok,and if they could help in anyway

Scott M. le

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Fabulous customer service experience. Incredibly enjoyable experience. The manager and other employee were great in getting me set up with a storage unit. Highly recommend this location.

gloria r. le

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Anytime I need a uhaul I make sure it is from Brenda Cox her office is always very helpful clean and very experienced in the what they do.

Jack D. le

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Le client n'a pas laissé de commentaire.

john k. le

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Le client n'a pas laissé de commentaire.

Darrell M. le

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Very easy, very fast and a great associate.

Sharon D. le

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Mrs. Cox is very knowledgeable and personable. I would highly recommend her location to anyone. Thank you

lisa e. le

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Lisa didnt pay for the truck sarah Edward's did and when lisa went back to md your office said I could not take my card off and was going to charge me more money you should have a contract to protect

Cristi S. le

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The truck was very sluggish

Julie D. le

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Make sure what people rent is what they get. Service was really bad.

WILLIAM M. le

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The manager and the employee who hooked up the trailer were excellent. Uhaul is lucky to have them ad employees. They both went out of thier way to help me and were very friendly and customer oriented.

calis d. le

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Le client n'a pas laissé de commentaire.

Jill b. le

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Everyone was courteous and helpful!!!

Kevel T. le

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Le client n'a pas laissé de commentaire.

Justin P. le

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Le client n'a pas laissé de commentaire.

Jolleta W. le

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Le client n'a pas laissé de commentaire.

Miriam A. le

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I am beyond satisfied, they are always very helpful!!

Micki B. le

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Le client n'a pas laissé de commentaire.

TOM H. le

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Just keep it up

Tifanee M. le

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Le client n'a pas laissé de commentaire.

Harvey H. le

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Le client n'a pas laissé de commentaire.

Gloria B. le

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Courteous experienced professionals. Equipment used was without blemish. No equipment problems noted during use. I find no way to improve upon excellence.

James R. le

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Le client n'a pas laissé de commentaire.

PAUL B. le

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Great new and clean van. Staff was extremely professional and friendly! Thank you, Paul Butler

Tinelle B. le

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Le client n'a pas laissé de commentaire.

Michael C. le

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This was such a smooth transaction with no hassle. I liked my experience very much!

Donna E. le

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Le client n'a pas laissé de commentaire.

Bradley P. le

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This location communicated with me about the equipment and made sure it was actually there before the day I needed it, and was also prepared to make sure I had the equipment of the trailer did not come in on time from the previous rental. They actually had a plan, which is more than many other UHaul dealers I have worked with. Great location, I will only deal with them from now on.

Jerry M. le

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Le client n'a pas laissé de commentaire.

Michelle C. le

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Other then my stuff being stolen the storage itself is wonderful.

Linda C. le

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We can’t say enough good about our U-Haul experience. They facility is clean and nice, the truck we rented was wonderful, good rates and friendly service. They are very clear about times to pick up and return the vehicle, and very accommodating with our driver. The staff is exellent!

Bill W. le

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Matt and Leslie were both very helpful and knowledgeable.

Nick T. le

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Nothing. Cat is fantastic!

Marcus C. le

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Le client n'a pas laissé de commentaire.

Karen D. le

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Le client n'a pas laissé de commentaire.

Keith H. le

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Le client n'a pas laissé de commentaire.

Todd B. le

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Nothing, it was perfect!

Barbara B. le

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Le client n'a pas laissé de commentaire.

Tammy T. le

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the associate that helped us with our transaction was both friendly and professional! Uhaul is great for local moves! Could use a more convenient customer parking situation. The trucks take up a lot of space and require larger lots/access

JEAN RIGUERRE G. le

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We have Nothing to do Because evryting is good,

BABATUNDE O. le

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Brenda is very awesome, understanding and very helpful. She makes everything 1000% better and great customer service.It was a wonderful experience with Uhaul. Very satisfied and highly recommended!!!

Jason P. le

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The people who assisted were excellent and made the experience a good time

Lori H. le

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The manager at this facility is wonderful. I have misplaced the card with her name on it. Very knowledgeable, friendly, helpful, etc.

MARIAN U. le

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The woman at the front desk (Brenda?) is amazing.

Rasheeda C. le

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Always clean always locked and secured never had a issue with anything i forgot my code one time and they were friendly helping me Retrieve it.. thank you i would recommend this storage to anyone!!!!!

Khalid M. le

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Safe and cleaning Storage, staff are very nice and friendly

Shannon G. le

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My experience with U-Haul Moving and Storage of Salisbury was a very disappointing one. I would appreciate being contacted for resolution.

Michael R. le

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Matt was great and extremely helpful. He is definitely an asset your business.

Faye M. le

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I was completely satisfied with my storage experience at this facility.

Michael R. le

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The staff was very friendly and helpful!

SHAWN D. le

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office mgr brenda was friendly and helpful.

TONYA C. le

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Nice helpful staff keep up the good work.

Tony C. le

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Loved using this U-Haul Storage to hold my personal belongings until I moved out of state. The operating hours work great and the pricing was good.

CHERYL S. le

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I would definitely use U-Haul again, and recommend to others - they were professional and helpful for the past 2.5 years my stuff has been stored there. Thank you!

Todd H. le

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Everyone was very accommodating from the storage units to the truck rentals. Highly recommend!

Hubernette H. le

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The staff is very friendly would recommend to this U-Haul