Évaluations des clients U-Haul Moving & Storage of Sanford
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of Sanford
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Philip T. le
24 hour website does not work. There was a telephone number to call on a sign. That person does not even work for the company anymore.
Edward D. le
Everything went smoothly. Sage was very helpful.
Herman S. le
Everything was good and went smoothly except the Vehicle had the liscence plate light out which caused me to get pulled over by police. I would say make sure everything is in working order before leaving.
margaret K. le
nasty young female worker rude to me in front of my uhaul rep and customers .Im 70 years old and this was so disrespectful to me.
judy H. le
Things were very very good thank you.
veronica W. le
Need additional customer service agent on the return Heath was the only person at the location he had approximately 7 customers waiting attempting to return/pickup and buying boxes with more coming in. Customer service was outstanding except for the lack of agents to take care of the customers. Heath did an outstaning job taking care of the customers. Will recommend
CINDY J. le
My only recommendation is the mattress mover that you have at your local site, to rent it to local handicap folks like myself to move local. I know you will make money..
MORROW R. le
Staff member that helped me was very professional and informative. I do have an issue with the greasy fingerprints inside the cab and the overall poor appearance of the exterior. This was my second rental in a week from this location. The first rental was clean but I had to fill the gas tank.
Johnathan M. le
The service was extremely poor and took forever. The guy did not know what he was doing. We showed the mileage was incorrect by 200 mi and the female said not to worry about it. When we dropped it off, we were almost charged for those miles we did not put on it. Luckily I stayed and had the paper work and picture showing the correct mileage
Mike D. le
Helpful and professional service.
scott B. le
Windshield extremely dirty & in need of an alignment. Pulled to the left
Kevin F. le
Didn't appear like there was a lot of inventory for rent so I stopped by to see if they could help me find what I needed. Turns out they had lots of rentals behind building. Maybe put more rental inventory out front.
Joshua D. le
I was charged for equipment not used or rented.
John W. le
Customer service was great.
Stephanie S. le
We rented a truck and while we were driving across the state we got a phone call saying the transmission was bad and they weren’t sure how the truck was rented out. They wanted us to bring the truck back!!
James A. le
Very easy set up , went in picked my truck up I had on reserve and rented out a temperature control unit up as well same day , and I was done
William M. le
Make sure the pickup trucks are clean
Marc G. le
Customer was very friendly and professional
Patrick B. le
They just looked like they love people!
Dan S. le
The service was good, but it looks like there is issue with the billing. I went in early to pre-pay my bill and get the paperwork work completed. They charged my account at that time 57 dollars and told me that they would reimburse me money if the mileage was less. So I went back and only drove the vehicle 7 miles when I thought it would be around 30 miles. I asked for a receipt and it was 43 dollars on the receipt, so I should have gotten a refund but instead I got billed again for 57 dollars. Now I have been charged 114 dollars for a one day 7mile rental fee. Now I have to go back and get this resolved.
Mark S. le
Simple sweep out of the trailer would have made it possible to say the equipment was clean and well maintained.
David F. le
Employee does walkthrough with customer on vehicle checks for damage and dirt
Kiona J. le
none
GLEN m. le
Thank you...
Deangelo Y. le
This company is very nice with great employees and customer service. I got everything I needed thank you.
Jamie H. le
Smooth transaction.
Tesha B. le
Fast easy process
Anthony L. le
Our first encounter with Jamesha made our time there perfect. She was courteous professional and went over and above to help us solve our issues. She is a keeper. Thanks Jane and Anthony Littrell
CINDY J. le
the folks were very nice and the storage unit we rented was real clean
Anthony L. le
Jamesha was very very kind and helpful. She is a keeper!
GERARD F. le
Great customer service. Very clean facility. Made a big move easy.
Evan T. le
Need more employees on the the weekends. This place can get very busy!
mary lee h. le
Leslie went far beyond great customer service. I phoned several times with general and specific questions and she was always courteous and professional. Wonderful representative for your company.
Terri M. le
Great, and swift customer service, courteous kind, efficient, accommodating, prompt, knowledgeable, clean and organized
Marcy H. le
Maybe the double doors can be open until 10pm. And have a automatic lock system in place .
BARBARA B. le
My unit was too far from an exit.
zach m. le
Staff was lazy and non-professional both in person and on the phone. I would never recommend this place to any of my Sanford friends or family.
Mathew N. le
Very happy with my experience there. Leslie was nice and helpful even though she was the only one there. Very impressed with the speed she loaded my U-boxes, helped customers, and got me on my way.
ERIC W. le
Great customer service and facilities are awesome!
LaToya L. le
Staff very friendly and was able to answer any questions I had
Amanda A. le
Friendly staff was very helpful dropping off and choosing a storage unit. Would definitely use them in the future as well as recommended them to others.
Terri M. le
Great efficient, knowledgeable, professional service. Great customer service and clean facility.
TYRONE H. le
Great Customer Service.
angela p. le
From start to finish, customer service was very impressive
Ben H. le
I was told I had rented a climate controlled storage bin and it wasn’t and I had mold on my furniture
Kimberly S. le
Great staff & Mgr
Amanda D. le
Leslie the manager is fantastic.
mark g. le
Excellent service!
Tonia T. le
i love it
Phillip K. le
The facility and staff was wonderful.
ALICE B. le
I had an issue when first got storage unit but the Mgr took care of the problem. very clean and safe facility
Lesley W. le
My stuff was destroyed inside the unit and no help of care was given about this.
SYLVIA L. le
Facility clean and well maintained at all times while we rented. We felt secure going there.
Daniel N. le
Staff is friendly and very helpful. Will do business again.
robin g. le
Overall, I was very please with the service I received at this particular UHAUL facility.All personnel were extremely friendly,professional, and always available when I needed them. Thumbs up!!!
Keith S. le
Very clean and well maintained, but some of my belongings did have rodent dropping on the boxes, so there is a need for better traps probably. There was no evidence of any damage that I saw right away
ERIC F. le
Expensive compared to comparable units.
Janice A. le
Corey and his crew were outstanding and I so enjoyed doing business there. Thanks Corey
SHERRY G. le
Very nice center. Corey was a life saver. He was amazing.
DIANA W. le
The staff was excellent. Very friendly, informative and accommodating. I will certainly refer this facility and if I need storage I will be returning.