Évaluations des clients U-Haul Moving & Storage of Schenectady

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Schenectady

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kelly F. le

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Le client n'a pas laissé de commentaire.

kiasia` m. le

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There are no payment plans. The late fees are very high, and it is very difficult to get someone on the phone.

Patrick G. le

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Le client n'a pas laissé de commentaire.

Patrick G. le

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Le client n'a pas laissé de commentaire.

MATTHEW M. le

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It would be nice if just once equipment was assigned to my order, allowing me to use the app to pick it up. Instead, every time (at least 4 orders) I make the reservation online, I still have to sit through the staff entering my order all over again.

Ellen R. le

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The staff were very nice. Overall a great experience and very easy!

Holly D. le

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Le client n'a pas laissé de commentaire.

Molain G. le

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Le client n'a pas laissé de commentaire.

John M. le

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Le client n'a pas laissé de commentaire.

Wayne G. le

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B4 and after trip do a walk around to show any issues with equipment and to note mileage so there are no questions re: charges

Robert D. le

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Le client n'a pas laissé de commentaire.

William S. le

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Although pickup location was good, it was not my choice pickup location. Would have preferred pickup more local to me as I first reserved for in Pattersonville, NY.

Thomas P. le

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The tires were bald and had no grip. The van was clean and well-maintained, but the tires need replacing. Staff was great both at pick up and drop off. Great location.

Teresa V. le

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Le client n'a pas laissé de commentaire.

John C. le

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Le client n'a pas laissé de commentaire.

DURVENA S. le

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Picking up was difficult; I tried mobile checking in and instructions were impossible and once I got the vehicle the mileage was wrong; I had to make corrections. This location not efficient as it used to be and I have rented vehicles quite a few times from this location. The vehicle was returned and I have not even received a receipt to know how I am being charged.

James C. le

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Le client n'a pas laissé de commentaire.

ed H. le

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Le client n'a pas laissé de commentaire.

DENNIS K. le

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There was no problems at this location. Dropped off trailer first then came back with truck.

Rebecca B. le

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Hire more friendly people . guy that works there is very rude and unpleasant

DENNIS K. le

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The guys were more than happy to help with my needs. Very friendly and helpful with the solutions to my situation

Reginald M. le

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More staff. Had to wait longer than anticipated

Brian O. le

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Would recommend the associates completing the rentals be a bit more engaged with the customer.

Salim R. le

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I am a regular customer @ U-Haul all over the eastern seaboard as well as other areas of America and by far this one is the best location...... I feel at home here the management is awesome everything always looks clean and well-maintained I can go on and on but Requan you’re doing a great job along with the rest of the staff keep it up guys!!!

Libby K. le

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I already emailed about Mr Hines and how pleased we were. The drop of at the Hamden NY location was just as smooth. I avoided certain locations based on negative reviews and I think we made out with great options. The only problem we had was the dispatch office was swamped and the computer was slow. It worked out fine though

George R. le

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Store personnel was very helpful and courteous. Thank you

Molain G. le

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Le client n'a pas laissé de commentaire.

Chris W. le

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The employee who checked me in was nice, but was texting someone during my checkin. I could see the messenger app open, it wasn’t like he was using the uhaul app. Otherwise, experience was great.

Crystal p. le

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They were very helpful

ROBERT H. le

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Give the employees a covered place outside to clean returned vehicles it’s cold outside in New York winters !

Artie L. le

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No need to do anything different! Fast friendly service Highly recommend

Michael B. le

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The truck I rented was in fairly good condition ,however the battery died and we had to jump start it. The location of the battery was not ideal. It was very difficult to access. But all in all it was a decent rental

gary H. le

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Have a dedicated waiting area.

Brian C. le

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Very satisfied. Everything went smoothly from start to turn in.

Sean D. le

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Le client n'a pas laissé de commentaire.

Michael S. le

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Le client n'a pas laissé de commentaire.

Robert M. le

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The only thing that scared me was the check engine light being on and me not bring able to turn off the dome light

Katelynn M. le

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Le client n'a pas laissé de commentaire.

zaida C. le

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Awful. Staff was unfriendly, borderline rude. Then I was charged for gas even though I returned the truck with the same amount of gas it had when I picked it up. Thank goodness I took photographs of the gas meter at pick up and drop off. Furthermore I received a rude email after I filed a claim to get reimbursed. The person who wrote e-mail scolded me for not checking the mileage at drop off-which I did and that’s why I filed a claim. I dropped the truck off after hours so I couldn’t resolve the gas issue at the time of drop off.

Donnie W. le

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Le client n'a pas laissé de commentaire.

cheryl G. le

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Bad customer service I'm hoping I never go through such nitemare w this place again. Chair person and all socks. Giving him an call 2 months ago this fool never called me

shakiya s. le

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Great service

Crystal p. le

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Very professional and respectful

Julian M. le

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Good

Jared C. le

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The staff were very friendly and helpful. There were a few issues dealing with the computer system that were resolved after the staff made phone calls, but this seems like UHaul's fault, not theirs.

MICHAEL L. le

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The guys at this location were friendly and happy to assist.

Tracy M. le

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I opened this storage unit I never used it so cancelled it. They still charged me. Never even had anything in it nor a lock put on it. I would like my refund was told I would get it. Haven't yet.

katheline l. le

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Ty

JOHN S. le

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Personel very helpfull whenever needed

Tihesha S. le

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The Uhaul rentals van had the worst steering ever, it was borderline unsafe, it was like it was the lose causing it to move all over the road. Hard to control.

Shannon M. le

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They don't prorate ok the have end. So if you move out before the end of the month you're still partying for a full month. The facility raised rent while I was there... By more than a bit. Wouldn't re

kevin c. le

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All you guys were great at the Schenectady, N.Y. location. All employees were very pleasant and professional, thanks for everything. Kevin

IVAN C. le

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I’m happy

peter s. le

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Overall,great job by the whole crew when it came to renting needed vehicles and also having access to the storage areas.Again,great job they all get a 100% rating.

NANCY G. le

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Prices too high & too many increases. You buy lock but can’t cut off???

ruth j. le

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U-Haul is a good service in general. However: who ever was handling the billing, screwed up regularly w our billing.

laura g. le

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I was impressed with the staff and helpfulness I received. i will recommend this facility to anyone who asks.

Camille D. le

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Don’t waste your time with this U-Haul location. Make the trip and go for another one and prevent yourself a migraine. They are rude, and lazy. I will never be coming back here.

EMILY R. le

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If I ever need a storage again, I know where to go to.

Parisha M. le

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Great Work ‼️