Customer Reviews for U-Haul Moving & Storage of Schererville

6 311 évaluations

1861 US Rte 41   Schererville, IN 46375
(S Of Rte 30 on US 41 Between Tiebels & Mcdonalds)

(219) 322-2043

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 4h00 pm
  • 12/25/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(219) 322-2043

1861 US Rte 41
Schererville, IN 46375
(S Of Rte 30 on US 41 Between Tiebels & Mcdonalds)

Services dans cet établissement :

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 4h00 pm
  • 12/25/2022: Fermé
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

The female I dealt with at the counter was very courteous and professional. When I inquired about process for after closing return I had to deal with ignorance and a condescending male employee. Upon my return prior to closing hours, as I pulled in the lot the lights went off. Procedure for finishing up would not work due to a problem with uploading the site.

TOM S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wilson M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin H. 
Évaluation :
5

There was only one problem, which was the overhead door was hard to lift at times and the black weather stripping along the sides was coming off

Anthony S.  |  Expérience générale 
Évaluation :
5

Second time in a 2 week period I've used the Schererville U-Haul, great people, great service, very helpful.

Debra B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alyssa M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela D. 
Évaluation :
5

Continue doing what you're doing and be accommodating with time like you were with me

Anthony S. 
Évaluation :
1

The person that hooked up the trailer did not screw in coupler to the ball so the trailer popped off while I was in traffic on as well as didn't connect both chains correctly. When the trailer popped off after hitting a numb only one chain held. How no one or no vehicles were not damaged was very VERY lucky. I could tell she was new and not comfortable, I told her I would hook the trailer up and she said she could not let me do that and that she knew what she was doing.

Rishi S. 
Évaluation :
5

Additional parking lot lighting would be very helpful to see the vehicle in returned condition.

Karl D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dennis N. 
Évaluation :
5

Lower your cost per mile

tom D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mike B. 
Évaluation :
5

Serviice was great as always. This location is always great.

MICHAEL P. 
Évaluation :
5

Super quick and friendly service! Fantastic!

jason V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard T. 
Évaluation :
3

It has to do with the billing. I've been charged 3 different times for stuff. I need to know what happed

Jonathan P. 
Évaluation :
5

If oh my gosh what can I say I have been to this location in the past and been treated remarkable Well from the rental to the return I felt like I was in a old time Texaco full service gas station Shelby was great and gave me the information I needed when I pulled up 2 young ladies came around and asked me how everything was I believe one was Jordan and the other one was Courtney she was great with a fantastic attitude. I would definitely rent from this location again very friendly clean Is and informative. Thank you u-haul personnel you have my business

TERRENCE K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jodi A. 
Évaluation :
5

Truck was ready to go and very easy to drop off

Gualberto G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly P. 
Évaluation :
4

I do not like that you preload the cart and blankets for potential rental in the truck - if i wanted them I would have done so. You ‘stole' space from me that i couldn't remove without paying for them. At the very least it should be on same side as gas bumpout. This is the first time I have seen this and if i rent again and see it I will insist they be removed or I be refunded for the space they occupied

TODD S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joni S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LOUIS S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GABE C. 
Évaluation :
5

Briana Barone was the best sales associate. So friendly and even carried boxes to my car . What a go getter . Hold on to her u haul ! She was outstanding

NANCY M. 
Évaluation :
5

Outstanding customer service! I will definitely always chose and recommend thia location .

NEZA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GLADYS S. 
Évaluation :
5

service was excellent; highly recommend

jerry D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

elaine E. 
Évaluation :
5

Great experience friendly staff and overall pleasure to use the service was my first time ever using uhaul and if I ever need to again I will without hesitation.

daniel K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James F. 
Évaluation :
5

Quick and easy check out, service tech awesome and helpful

Keith H. 
Évaluation :
2

Called the phone number listed for location and I was told that was not actually the location. Lady on the phone said my message would be passed along and someone would call me. No one ever called and it was a week. Got to location on the day of the installation and was told to park in a different location. Even though no car was in the hitch installation space. Was told I would receive a call when work was completed. Never got a call.

Anna W. 
Évaluation :
5

My husband & I were very pleased with the service. The staff was friendly, helpful, & knowledgeable.They treated us quickly & politely. We will definitely return. Thank u!

Gary E. 
Évaluation :
5

Nothing everything went very smoothly!!

Don C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James M. 
Évaluation :
5

I had the opposite experience with the Merrilville location the same day. I drove out of my way to go to Schereville and will do so for the future. The blonde girl with tattoos was super pleasent and very accommodating. The lady at the Merrilville location was super rude.

cory P. 
Évaluation :
5

Courtney's customer service was phenomenal! Whatever you're paying her, it's not enough. Renting a U-Haul (or even finding one!) has been a nightmare in my previous experiences. And I used to work at a shop that rented out Uhauls, so I even have a little insider info. I explored all the other options because I didn't want to deal with U-Haul. But somehow we found Courtney. She knows exactly what she is doing, is thorough and professional, patient and friendly. She made this process so easy that after we returned our van, we made another reservation that evening. I told my husband, "From now on, this is the only U-Haul." We do a lot of moving of equipment, and are thrilled to now have this excellent resource. We went from avoiding U-Haul at all costs to happy and excited to use U-Haul next time. We intend to continue to use this location for years to come.

Darby C. 
Évaluation :
5

Friendly, efficient staff.

Larry W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Margaret W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott R. 
Évaluation :
5

Nothing at all, made appointment, Installed ahead of time, and able to return to work ahead of time. Thank you again.

ERIC G. 
Évaluation :
5

Employees totally helpful

SUSAN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

patric M. 
Évaluation :
5

Merci

Maurice B. 
Évaluation :
5

Great helpful knowledgeable employees. Everyone working there seems to be a friendly great person.

john M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RobertB R. 
Évaluation :
5

Amazing customer service and technician service!!

SHIRLEY N. 
Évaluation :
5

The guy who installed my hitch was excellent. He was knowledgeable and got the job done quickly.

David R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAVID W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James I. 
Évaluation :
5

Found previous customer shirt/ trash. Cleaned it up as much as I could. Great running vehicles with nice technology. Confusing fuel refill, easier when gallons are displayed

Kalea T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jennifer E. 
Évaluation :
2

The staff appeared to be lazy and not customer friendly. I would say bordering on hostile. AND There was no normal check in and check out process. I will not go back to thid location, ever!

GREGORY G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brian J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benny G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher A. 
Évaluation :
5

Everything was great! And my hitch was installed in about 1 hour. Excellent service.

Stephanie R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ghaith J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David G. 
Évaluation :
5

Prompt check out and return Very nice to do business there

JOHN M. 
Évaluation :
5

I was thankful that although I showed up 7 mins before closing, they still took my keys with a smile and told me to have a great night. Respectable team at this location

Erica J. 
Évaluation :
5

The whole process was very streamlined online. And the unit was ready when I arrived with a lock inside and a map

Anthony S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANCISCO F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Regina S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trina H. 
Évaluation :
4

Forgot to load dolly I requested and tank wasn't completely full.

William M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alex P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Larry B. 
Évaluation :
3

Make people aware of the $20 after hours service fee. Had no idea this fee would be tacked on.

Ken S. 
Évaluation :
5

Everyone was very professional and nice. Drop off process was simple.

Tara T. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Kenneth B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edwin G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Marcus W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sara D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom G. 
Évaluation :
5

The sales person helped me resolve a problem that I was having in reference to my truck

shirley s.  |  Premières impressions 
Évaluation :
5

Manager was great. Always nice with a positive attitude.

DAVID B.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David B. 
Évaluation :
3

Not the employees fault, but when asked about the extra gasoline we put in the truck because the fuel gauge was non responsive while filling we were told no credit and we have to charge you for the 3,8 miles extra you drove. I understand she was following policy, but I feel like the fuel gauge being slow to respond is purposely done. Definitely feel like this whole ordeal was a waste of money. Congrats Uhaul you screwed another customer.

Dave K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DIANE W. 
Évaluation :
5

This Experience Was So Good I can not think of anything to improve Thank You

Joseph G. 
Évaluation :
5

Always helpful. Customer service is important to them. They have great attitudes.

TERRY H. 
Évaluation :
5

Courtney L. couldn't have been more kind or helpful in my interactions with her. She made a very difficult situation so much easier. Many thanks and appreciation to her. She is definitely an asset to your company and deserves company recognition also for a "job well done"! Thank you Courtney!

Roseanne L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

GERRY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

german G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brenda J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James T. 
Évaluation :
5

Everything was wonderful !!

WILLIAM S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

daniel B. 
Évaluation :
2

The drop Off location was extremely hard to find I spent around 15-20 minutes driving around trying to find the location. It stated that it was at a furniture store hut when I called it gave me another location that was hidden in the alley.

Cameron J. 
Évaluation :
5

Great service, friendly, helpful staff.

Christopher W. 
Évaluation :
5

Courtney, Gabriel, Brianna and any one else I may have forgotten but did speak with in the process of renting a storage unit at the Schererville, IN facility were extremely helpful, polite, and friendly! They made what could have been a very difficult situation for an "out of state" client as smooth as possible! Thank you to everyone for their assistance! Please thank your excellent employees on my behalf. Sincerely, Rose Ann Lundblade 31950 Corte Sagunto Temecula, CA 92592 951-297-1543

Roseanne L.  |  Premières impressions 
Évaluation :
4

So very easy to work with and very knowledgeable about the rentals of storage units.

laroy G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael B.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James E.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Braden W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce H.  |  Expérience générale 
Évaluation :
5

I had no issues other than

Antoinette L.  |  Expérience générale 
Évaluation :
5

I just appreciate how accommodating all of the u haul companies have been. It could be boxes or finding me a last minute storage option. All of it has been appreciated

Denona P.  |  Premières impressions 
Évaluation :
4

There was a mix up when booking the move in date. Manger (Courtney) dig a great job fixing the situation.

James E.  |  Premières impressions 
Évaluation :
5

Both the people I talked to we're very helpful.

Christopher G.  |  Premières impressions 
Évaluation :
5

Everything was amazing everybody was friendly and all my items were safe and sound

MARKEYA L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lloyd P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Valerie M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Valerie M.  |  Premières impressions 
Évaluation :
5

Great experience. Reasonable prices, helpful and friendly staff. Would highly recommend

Susan S.  |  Expérience générale 
Évaluation :
5

Your facility is awesome and I appreciate the understanding when a valued customer gets into financial hardship especially with the pandemic Covid 19 my employment has been hit hard I work for ford motor company Chicago assembly plant and we have been hit hard with layoffs due to part shortages stemming from the pandemic actually 2021 was harder than 2020 and your facility has been extremely understanding! I really appreciate that! Your the best!

Sergio & Cruze D.  |  Premières impressions 
Évaluation :
4

Only issue is with the amount of ice making it dangerous to get in and out of the storage unit.

CHRIS T.  |  Premières impressions 
Évaluation :
4

The door rubber trim is hanging off and makes the opening very difficult...unit 446. Otherwise, all ok.

andrew a.  |  Expérience générale 
Évaluation :
5

Staff was very helpful and friendly and made our experience go smoothly. I would recommend highly

Susan S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Asante B.  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

DORTHIE R.  |  Expérience générale 
Évaluation :
1

Charging for storage after they lock me out, try to make arrangements get my things, by paying fifty and then another payment but was refuse, never heard from them, now saying owe over seven hundred dollars, filing bankruptcy cause of ur company

Alicia V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kyle E.  |  Premières impressions 
Évaluation :
3

No one seemed to understand my reservation & paid for moving supplies had to remind them I paid for them so they can give them to me as well as my locks .

Alajah V.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DIANA S.  |  Expérience générale 
Évaluation :
5

Great experience here. Employees all very respectful and helpful

DERRICK M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARY K.  |  Expérience générale 
Évaluation :
3

If feel my account should have been pro-rated after I emptied my unit. That's how it should be.

JULIA R.  |  Expérience générale 
Évaluation :
5

I just want to say how helpful and friendly the staff are at the Schererville location. I highly recommend this place. Units are clean, trucks run great and the prices are good too!

Cheryl J.  |  Expérience générale 
Évaluation :
2

My unit was not available and double booked. It's impossible to talk to anyone at this location as the phone numbers provided go to central office. Staff are not quick, nor really knowledgable. Takes forever to look into things. They do not give prorated rent back if you move out shortly after month end, but they do start process of renting it back out on your dime. Renting a trailor was straight forward. Better ordeal.

paul m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda O.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Valerie L.  |  Premières impressions 
Évaluation :
1

We have a major problem. First of all your manager is a liar. And then refused my attempts to get a hold of her. Thats your problem not mine. My problem is she restricted my entry into my unit until her staff of THREE came out to take the second lock off. Only to find a 3 ft square of wood shavings that got wet were leaking. I never signed a contract giving you permission to lock me out of my storage unit. Under any circumstances. Period. So here we are now, in fact ill be scorned from my attorney if she finds out I am taking to you about this pressing issue.

Robert M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARY K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia B.  |  Premières impressions 
Évaluation :
4

Wish they had indoor climate controlled units.

James J.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James J.  |  Premières impressions 
Évaluation :
5

Great staffing great manager so helpful and they so amazing thank you guys

Mohammad D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lauryn B.  |  Expérience générale 
Évaluation :
2

Overbooked my unit. Central office / web reservations need more controls.

paul m.  |  Premières impressions 
Évaluation :
5

I usually paid for my storage unit in person, or over the phone, either way any time I called or went in directly, the staff was always professional and polite, for example I bought a house, and my husband went over to our unit to remove what was left there, however I could not find the card to access getting in, I called & the staff was very quick to help my husband when he was there, the staff promptly took care of what he needed, which was helpful because several of our friends were helping to remove everything from that storage. I can only wish that other companies and retail stores had staff's as amazing as u-haul, if I need storage in the future, it will only be u-haul. Thank you for the superb help in anything I may have asked or purchased, to make my experience every time I called or went to u-haul in person. I would recommend any of my friends or family to use u-haul, there are a lot of storage places, however if you want everything to go as easy as possible, U-haul is the perfect place to handle your storage needs, and their staff is nothing less than courteous and professional. Thank you for everything you assisted with me. My name is Karen Catona

karen c.  |  Expérience générale 
Évaluation :
4

Best customer service. Really helped make the rental of the truck and unit very unstressful.

Cheryl J.  |  Premières impressions 
Évaluation :
5

Thank you, Thank you, Thank you

MARVIA A.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dessie J.  |  Expérience générale 
Évaluation :
4

Le personnel était amical et serviable. Took you to unit made sure it was clean and explained process for entering and exiting facility.

Bradley M.  |  Premières impressions 
Évaluation :
5

The staff were always friendly and helpful.

Hamed I.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SOFIA R.  |  Premières impressions 
Évaluation :
3

I put my experience as average because it wasn't excellent but it got the job done. I scheduled this storage unit over the phone on May 9 and confirmed with Christina one week before loading in. Unfortunately, upon arrival we were told our space was not available and had been "given away" prior to our arrival. I felt startled and upset, as hours before U-Haul trucking called me to ask if I could move my moving day to later in the week as they did not have my requested truck (made and confirmed same days as storage unit) to then called me back 10 minutes later to say they would have my vehicle. This call woke me before my alarm and concerned me, but as the job got done, we met our mover helpers and put everything in the vehicle. We drove from an hour away to use this storage unit for one to two months. After 5-10 minutes of the worker being in the phone with a superior, I was told I could be given a size up from what I ordered originally, if I was willing to pay more money (after a 20 % discount) than I was originally quoted and confirmed for the week before with Christina. I asked to speak to that superior when they arrived, which was explained as 15 minutes away. We got the storage unit assignment and were taken to the unit. A superior met us out there to reiterate the offer of 20 % off with the price hike as well as that our original storage unit would have been more expensive than I was quoted. When I asked about my original price, they said "prices go up $5 once a year so prices are higher than you were quoted." This concerned me as I was so recently quoted the 149,95 and left me feeling confused and questioning if I was being taken advantage of. It wasn't until we had to reiterate that we had scheduled and confirmed the space and wanted the same charge we were quoted for and that the only reason we went to another unit was because of their mistake that we were guaranteed our originally quoted price. My preference would be that this sort of situation does not happen to anyone else by more clearly communicating what unit will be taken up by whichever reservations are made in real time. I would have rather not had the experience I had, which was not good, and definitely not excellent. I would rather have an excellent experience and know that this experience could have been avoided but was not due to disorganization, poor communication, or flawed company policy. Thank you for reading.

Sophie G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DRAGAN M.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Adam F.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Barry W.  |  Expérience générale 
Évaluation :
1

Rats from this storage area ate my Fulton sofas x 2 and other materials in my storage- I didn't have rats in my belongings before just in case anyone wants to know - I even found a died one on the floor in the storage area. I lost a lot of my storage and had to throw it out because of the infestation. Staff did not disclose that mice/ rats was even a risk at that facility.

JEANNE H.  |  Expérience générale 
Évaluation :
5

sometimes on hold longer than I'd like

kelly h.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARNELL A.  |  Expérience générale 
Évaluation :
3

The monthly cost is too expensive. I am now in Florida living and storage units here (same size) are $75/ month.

Jeff m.  |  Expérience générale 
Évaluation :
5

Excellent customer service team. Thank you for a truly professional experience.

David B.  |  Expérience générale 
Évaluation :
5

Fantastic A+ Staff here is top notch, if I could rate this higher than 5 stars I would.

Philipp W.  |  Expérience générale 
Évaluation :
5

Everything was great. I'm finally in my new house. If I ever need storage again, I'll be sure to use you again. Merci

Angelique C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANNEY H.  |  Premières impressions 
Évaluation :
5

Kristian showed excellent customer service. She was very courageous and helpful. Much better than the service i received from the manger in Calumet City. She save the day thankyou Kristian.

renelda f.  |  Expérience générale 
Évaluation :
5

All was good.

Hanger C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ASHLEY M.  |  Expérience générale 
Évaluation :
5

Phil was an awesome and professional representative of Uhaul. I will be using Uhaul again simply based on this young man

MATTHEW M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Aaron S.  |  Expérience générale 
Évaluation :
5

Courtney and Phil were awesome....

Gregory A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yvonne S.  |  Expérience générale 
Évaluation :
5

Staff was very helpful, curtious, professional and knowledgeable with all my needs. Merci.

JULIA R.  |  Premières impressions 
Évaluation :
5

Thank you for everything you did for me

Chris s.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

amber f.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARYANN D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon B.  |  Expérience générale 
Évaluation :
5

The staff (female) went above and beyond to help us with reserving the unit over the phone. Once we arrived to finalize the rental, we were helped right away by friendly staff and they even gave us a lock for free. Although that seems insignificant, it really made a stressful day a little less so. Your team at this location is superior to any other facility I've used in the past and I would recommend this facility to anyone in need of storage or uhaul rental. Thank you for hiring quality staff which ensured our stellar experience!

Kimberly M.  |  Premières impressions 
Évaluation :
5

every person at u haul was great excellent no complains no problems yes I would recommend them to any person that needs to rent or storage thank you every person at u haul you were great to me suzy mcgarr

Suzy M.  |  Expérience générale 
Évaluation :
5

Thank you, if I need to I would come back and use you again.

Pamela B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kathy M.  |  Premières impressions 
Évaluation :
5

WILL USE EVERYTIME

Dessie J.  |  Expérience générale 
Évaluation :
5

A great trip. No problems

alvin m.  |  Premières impressions 
Évaluation :
5

We had a smooth check-in and were able to set up storage efficiently. Thanks to a great team and we look forward to using you all in the future.

Jonathan O.  |  Premières impressions 
Évaluation :
5

Good staff

John M.  |  Expérience générale 
Évaluation :
5

S.O.

Joshua S.  |  Expérience générale 
Évaluation :
4

Thank you for helping with my successful move!

Rebecca S.  |  Expérience générale 
Évaluation :
5

Highly rated

VAN J.  |  Premières impressions 
Évaluation :
5

Very professional and helpful

VAN J.  |  Premières impressions 
Évaluation :
5

Good serv

Albert G.  |  Expérience générale 
Évaluation :
4

p;easant staff, but gate issue opening

Albert G.  |  Premières impressions 
Évaluation :
5

Staff was super. Put my lock on wrong and got a call to come and secure. Not strong enough to get door down, staff came to help. Love your box program.

Cecelia B.  |  Expérience générale 
Évaluation :
4

I think you people could not do any better then you did

Daniel H.  |  Expérience générale 
Évaluation :
1

I had to keep my truck more days than planned because of poor customer service. The truck we wanted was not available. The storage facility location was unavailable. It was a mess from start to finish

sharon m.  |  Premières impressions 
Évaluation :
4

you show me everything I asked Thank You

Daniel H.  |  Premières impressions 
Évaluation :
5

Needed tonincrease from 10x10 to a 10x20. Didn't have one so helped me get to 10x10s. They looked out for my best interest.

Cecelia B.  |  Premières impressions 
Évaluation :
5

I have had my storage unit close to a year and had no issues.

Kevin M.  |  Expérience générale 
Évaluation :
5

Secure and convenient.

Lydia B.  |  Expérience générale 
Évaluation :
4

Everything was kool . Keep it up

Robert M.  |  Premières impressions 
Évaluation :
1

Had major problems with the truck shaking

Jeffery S.  |  Premières impressions 
Évaluation :
1

Mice tore up all of our stuff!!! I had paid close to 3 grand and all my stuff is now ruined! I contacted uhaul and yet to get a response back to sue over this!!!this is an outrage holes an pee feeces!

Melissa E.  |  Expérience générale 
Évaluation :
4

The presence of the rat trap in the unit worried me. The folks on site were super helpful.

Ruth O.  |  Premières impressions 
Évaluation :
3

I would recommend this Uhaul facility for truck rental

LATONYA W.  |  Expérience générale 
Évaluation :
5

The employees and services were very helpful. Thanks for making the transition easier.

Lydia B.  |  Premières impressions 
Évaluation :
5

Excellent service

Don M.  |  Expérience générale 
Évaluation :
5

I found this location to be very professional and extremely helpful would highly recommend this location

Amy V.  |  Premières impressions 
Évaluation :
5

Phil was great!

ladena i.  |  Expérience générale 
Évaluation :
3

Great!!!

edwina a.  |  Premières impressions 
Évaluation :
5

Good service.

VERONICA A.  |  Expérience générale 
Évaluation :
5

Everything went well.

DENNIS M.  |  Expérience générale 
Évaluation :
5

good service

STEPHEN H.  |  Expérience générale 
Évaluation :
5

Completely satisfied.

steve s.  |  Expérience générale 
Évaluation :
4

Every thing was very good.

Mary L.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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