Customer Reviews for U-Haul Moving & Storage of Seminole
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

992 évaluations

6249 Seminole Blvd   Seminole, FL 33772
(S Of Park Blvd)

(727) 393-3569

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(727) 393-3569

6249 Seminole Blvd
Seminole, FL 33772
(S Of Park Blvd)

Services dans cet établissement :

Heures d’ouverture

Toujours ouvert sur votre téléphone intelligent

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It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

I am glad everything worked out well

shana m  |  Premières impressions 
Évaluation :
5

Mimi was helpful from day 1 until the day we moved. Very accommodating and professional. I would absolutely rent again

MARK K  |  Expérience générale 
Évaluation :
5

Very close to home & good price per month. The manager Mimi, very pleasant to work with . Our storage area was always easy access & always dry, no bugs, no rodents. I highly recommend this location.

Kenneth A  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mimi b  |  Premières impressions 
Évaluation :
3

There are indigent people living in one of the units that requested sex(LOL) money and food. I moved out the next day. I guess they didn't like my bad attitude.

Patricia A  |  Expérience générale 
Évaluation :
5

Shamieka Bijelac was so very friendly and engaging. U-Haul should be proud to have her on staff, coordinating operations in Seminole. It was a pleasure working with her.

jim b  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUDIE H  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Keyasa M  |  Expérience générale 
Évaluation :
3

My service was good for the most part. I just can't take being given incorrect information when it comes to charges and payments. Saturday 04/13/2024 was the last straw for receiving incorrect information. I have been more than patient with U-Haul services I explained to Management my issues with U-Haul from beginning. So after the last episode I made the decision to just end my dealings right there. Customer service needs to be up to par. Other than that everything else was pretty good way better than one on Walsingham

shannon s  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luke L  |  Expérience générale 
Évaluation :
5

This was incredibly easy. I would highly recommend.

Jeannette M  |  Online Move In 
Évaluation :
4

James from another went out of his way to put me at your location. The 2 men working were nice & helped me out. It was pouring down rain & they waited for me to unload the truck into my storage & they were still there to drop off the truck. The prices of the rental truck & storage are expensive & not what is advertised though. That part is misleading.

Melissa P  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael u  |  Expérience générale 
Évaluation :
2

I reported a guy who was living in his storage unit and was met with resistance from the management. They assured me he wasn't living there. But every time I came to the unit, he was there. He would be drinking beer, watching football, and napping. Whether or not they think he's living there, he's not supposed to be loitering. Well, at least that's what my lease says. Perhaps he has a different lease.

Ruth L  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer K  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Justine S  |  Expérience générale 
Évaluation :
5

Great place thanks

George R  |  Premières impressions 
Évaluation :
5

Nice people to work with!!

Patricia A  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eileen S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Helle B  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Petr K  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

hope v  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steve B  |  Expérience générale 
Évaluation :
5

Mimi was absolutely amazing and great.

BLAKE W  |  Premières impressions 
Évaluation :
3

For the entire time I had a storage unit there (I had a smaller unit first), never was there anyone ever in the office at anytime, morning, noon or night. Also, The lighting was not good at all. When I called U-Haul (not the office) the people were very friendly and helpful n did everything that they said they would.

Pete W  |  Expérience générale 
Évaluation :
5

Great Customer Service Team.

Calvin D  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

debra d  |  Expérience générale 
Évaluation :
5

Very pleasant personnel and helpful.

Theodore V  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROBERT G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gail C  |  Expérience générale 
Évaluation :
1

Most poorly kept storage I've seen. There appeared to be homeless people living in there, constantly in and out on bikes. On Christmas day there was a shoe and shirt in the roadway and a man with barely any clothes on in a unit. Not safe or clean at all.

Sherlynn L  |  Expérience générale 
Évaluation :
5

Mimi and the team at both facilities were professional, kind, helpful and I decided this was the place for us. Thank you for such a wonderful staff!

HALEY M  |  Premières impressions 
Évaluation :
5

My only issue was some water that got the bottom of some of our totes wet. Nothing damaged but not sure where it came from.

MIKE B  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Judy L  |  Premières impressions 
Évaluation :
3

Months ago I asked to get a clicker for the gate. I was charged $5 and I was given a clicker. When I went to try out the first time the clicker did not open the gate. I drove back to the office and told them it didn't work. I was told they're working on the gate and to try it again in a few days. I went back about a week later to the storage facility and the clicker still did not open the gate. I went back to the office a fourth time and asked if I could get a different Clicker. I was told it probably wouldn't make a difference because they're phasing out the clickers anyway. How frustrating that was! Wasn't I just told at the beginning the clickers are being phased out. The time and energy wasted going back and forth to resolve an issue that wasn't resolvable is ridiculous!!

JEFFERY A  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel C  |  Expérience générale 
Évaluation :
5

Very impressed, the unit was clean and ready. Love knowing it's gated and have to code in and code out.

debra d  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

susan a  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

henry m  |  Expérience générale 
Évaluation :
3

I chose U-Haul because of the 24 hour storage access and explained that was why I made my choice, but the hours were changed within a week or so.

Colleen C  |  Expérience générale 
Évaluation :
1

I've been a customer of this facility on & off for over 5 years and, until this past year I never had any concerns or issues. Since the new manager took over my experience has been much different; in some respects quite concerning. Over the past few months my gate code would suddenly be "denied access". When I'd call the office to advise & find out what was wrong I was told there were "system issues". The "system" randomly resulted in: 1. my code being deleted & replaced with a new number which I wasn't made aware of 2. my access was changed from "storage hours" to "office hours" 3. no gate access for the entire last month I was there - yet had paid for I shared my frustration with a male rep at the office as well as with Mimi and requested a refund for the 4 weeks of denied access. I wasn't offered a new code to use during this so called "system issue" and ultimately had no autonomous entrance to my belongings. During this time frame on a few occasions when I was there hoping it would work, I observed several customers coming & going and the gate access worked just fine. It very much felt as though MY code was singled out. Another concern under this current management is the selective rules which are enforced per Mimi's mood of the day. Many times when myself or other customers question her commentary from 1 day to the next she claims not to have said this or that often forgetting or following up with various different answers. To this point, I will share a specific situation regarding my 2nd unit which I share with my boyfriend Chris. Being one of the largest units on property, this is where we store our work tools & at times require more time to prep for jobs/projects. According to the lease only under structured access will a customer be limited to 2 - 30 minute visits. And while Chris did have structured access in the past, Mike Wise has confirmed that was lifted however Mimi continues to hold us to it to the point of aggressively stating the second we arrive and closely monitors the clock threatening to trespass us if we don't leave. We have never seen or heard her treat any other customer with such disdain. Mike Wise & Mimi have both made it extremely clear that the units are not a "hang out", they aren't to be lived in, and advised Chris and I both that 24 hour access had been removed for everyone for the time being - and that it's in everyone's lease agreement that customers are only allowed 2 thirty minute visits per day; these "rules" however are selective and discriminatory. Both Mimi & Mike are fully aware of a male African American man living in unit 629 yet nothing has been done. In fact not only is this person being allowed to disregard the lease rules by living there, he was hired to work for Mimi in the office. Every time we'd be there getting tools or organizing for upcoming jobs, this person would non-stop bombard Chris asking for his help or needing to borrow something including asking for money to do his laundry. This person can come & go at all hours, stay in his unit for any amount of time, sleep there - yet we are monitored like children and told to leave if we were there for 30 min. This supposed "company rule" was abused by management who selectively decided who they'd hold to the agreement and who they'll let slide. The management of this facility is honestly just a joke! The final and most concerning issue is regarding the safety of every female customer and what ultimately led to my decision to take my business elsewhere. Four single female customers all verbally shared with me to be vigilant when alone because a gentleman named Dennis cornered them in their unit forcing himself upon them in a sexual manner & making vulgar comments. This gentleman as it turns out is Mimi's husband. These incidents have been brought to her attention however to which she responded "it's ok". Coincidentally all 4 of these woman have been evicted. This man is a sexual predator who lives on site & has full access to come in & out at all hours. This needs to be addressed and stopped immediately before he does this to someone else. I am kindly requesting that this be share with upper management as well as an opportunity to speak with the top person for the market. I can be reached at 303-324-4110 Sincerely, Robin Perrett

ROBIN P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lakesha D  |  Expérience générale 
Évaluation :
5

Happy

Daniel P  |  Premières impressions 
Évaluation :
5

Dwindle and efficient staff :)

Heather T  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles B  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gary J  |  Expérience générale 
Évaluation :
5

I actually had the pleasure of speaking to Mimi the owner of the storage facility I am renting a unit from. I am moving tomorrow 9/20/23 from the east coast of Florida back over to Seminole Area. She made my entire process regarding my move go so smooth. She was extremely professional, kind, compassionate, and went above and beyond to make sure all was set in place when I arrive there with the moving company. Highly recommend her facility for anyone in the area.

John G  |  Premières impressions 
Évaluation :
4

Need a full time employee on site during business hours daily.

Calvin D  |  Expérience générale 
Évaluation :
1

This place is full of criminal activity including prostitution and drugs. The lady who claims she owns the U-Haul storage facility put a lock on my storage unit because she didn't like the fact that someone I know was eating near the storage unit. Cancel my contract with her last month but she locked the unit when letting me retrieving my stuff without paying her for this month. I'll never use you the facility again and I'll probably never use U-Haul again

John c  |  Expérience générale 
Évaluation :
2

Rats chewed through several of my belongings

tracy e  |  Expérience générale 
Évaluation :
5

Ashley made everything easy & very friendly. Only issue is the drainage of water at my unit is not good.

Kenneth A  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather T  |  Premières impressions 
Évaluation :
3

The employees seem untrained in the computer system. The manager treats customers as an annoying inconvenience. That location should be avoided.

Tim O  |  Expérience générale 
Évaluation :
5

The staff was on point from the start

James H  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rosiland S  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

donna k  |  Premières impressions 
Évaluation :
3

Everything has been good last couple of years with UHaul. Staff has been friendly. Prices though keep increasing what seems like every three months. Had to downsize because rental price keeps increasing and it is becoming more and more difficult to afford.

John S  |  Premières impressions 
Évaluation :
5

very fast and easy sign-up

TJ B  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gabrielle l  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

isabella a  |  Expérience générale 
Évaluation :
2

No lights in unit door was very hard to open.

David G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather S  |  Expérience générale 
Évaluation :
1

I had a few days left on my storage rental agreement when I tried to access my unit only to find that the u-haul circular lock that was purchased was rusted shut. I ended up breaking off my key in the lock and when I contacted the main office (the storage place shut down their onsite office) the owner informed me that they do not remove the locks themselves nor am I allowed to cut my own lock. I had to hire a locksmith to remove the lock. It was the last day of my rental agreement so I was trying to get everything out that day, but obviously that wasn't happening now. Once the lock was removed I was able to take out the majority of the stuff, but still had one truck bed left. I thought I'd be able to come by the next day and grab the rest of it and maybe pay a small fee for the extra day given the issue with the lock. Instead I was informed that I needed to pay the entire next months rent. I was upset, that we couldn't just work it out by paying $20 for 1 day, but in the end if I would've gotten out sooner then this wouldn't have happened. At that same time I asked the clerk at the desk the procedure to make sure that my contract would be terminated for certain after I paid the months rent. He indicated that I just needed to move out of the storage room and return the gate key afterwards. I made him put a note in my file indicating that I will not accept any further charges due to me moving my stuff out (have a printed copy as well). Now that I've paid a full months rent, I had to work on moving items from my main house. I waited a couple of weeks and then decided that I wasn't going to wait for the last minute this time, so went to my storage unit only to find that they placed a lock on my unit along with my own masters lock I put on there after the locksmith had removed the previous one. I had to go to the main office to find out that only the circular u-haul lock is allowed to be placed on the storage units. The owner nor the clerk who both knew that I had to get my lock cut off didn't bother to inform me at the time I needed to purchase another u-haul lock. I would've moved all that stuff out immediately. So the owner herself informed me that "it'll be a few" before she can get down there to unlock my storage unit. I had other plans for that day so informed her that she can take care of it any time that day and that the next day I'll go there to remove the last of my stuff. Got to my storage unit the next day ... sure enough the lock is still on. I had to go back once again to the main office and have the clerk call the owner to have her son finally remove the lock. Since everything has been so terrible at each step of the way I decided to look through my paperwork and online to try and find a proper contract termination. Sure enough, I found one on the website and proceeded to follow the instructions to remove everything, sweep the floors, and return gate card and then uploaded photo evidence and submit. This was one of the worst experience I could've ever imagined. They made the termination and move out process very time consuming and frustrating. The staff aren't educated in directing the customers to the correct processes. The owner is only worried about how much she can squeeze out of the customer if they don't follow everything to the letter … she will make you pay in full for any slip up. Also, I found a lot of animal droppings and bugs in my storage unit. Thank goodness I only stored tools and other items that they can't nest in or care to get into. I will never use another u-haul storage unit ever again!

Benjamine R  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve K  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shanqua t  |  Expérience générale 
Évaluation :
1

Rats chewed up almost all of my belongings. Very dissatisfied. Many valuable belongings were destroyed and had to go straight to the dumpster.

Scott P  |  Expérience générale 
Évaluation :
3

Staff is extremely rude and not friendly!

CARI L  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

TOBIE H  |  Premières impressions 
Évaluation :
5

Mimi was so hopeful and friendly

Angela D  |  Premières impressions 
Évaluation :
5

Everything went so smoothly we were extremely happy. Thank you very much!

walter R  |  Expérience générale 
Évaluation :
5

Very nice place, employee's nice and helpful.

FREDERICK F  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lexie G  |  Expérience générale 
Évaluation :
5

Jacob was the first employee I spoke with, He was polite, helpful and very kind. Diana was the second employee that helped me on my second visit to secure the unit, she was also polite, helpful and kind. I would definitely recommend your facility to family and friends.

Cheryl H  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Audrey P  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Prenchelle B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

walter R  |  Premières impressions 
Évaluation :
5

Perfect business

Ronald J  |  Expérience générale 
Évaluation :
5

Miss Fine was very helpful and Knowledgeable about the services offered and was able to accommodate storage my needs. The process was quick and easy.

Timothy C  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alejandro E  |  Premières impressions 
Évaluation :
5

Your manager at this U-Haul and the one in Largo is absolutely phenomenal every time I was there in person it was very busy and she was running around accommodating people. She's always friendly and helpful. She is able to multitask and is great with people you have a gem. Please treat her well.

kimberly g  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

james k  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barry C  |  Premières impressions 
Évaluation :
2

When I checked items in storage they were covered in mice feces, cockroaches, and other bugs. I had to remove all my items from boxes and box in new boxes as they were infested. As to staff, there is never anyone working at the facility. I went multiple times and never open.

Francis M  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

samuel r  |  Expérience générale 
Évaluation :
1

Staff was less than cordial and the facility and office are so far away it was just too much. Then when I opened my unit and the first thing I see is a huge Rat trap and it smells like a dead rat and Dead Sea creatures that was just too much. I am not going to store my possession in a place that smells like that and may have rats so they can eat on my property.

Linda G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin C  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Patricia P  |  Premières impressions 
Évaluation :
2

Customer service representative (female) at location (10440 Seminole Blvd, Seminole FL 33778) was extremely rude, non- responsive unless question asked twice. I have incoming U container and representative told me "nothing I know, call tomorrow, maybe if you are lucky it will show up". Certainly did not inspire confidence in this U-Haul location. Representative also verbally mumbled that "why give you a lock" ... When I commented that it was advertised as part of online reservation for storage unit, representative said "I don't know why I have to honor this." Another representative in the office advised her to give me a lock which she then provided. Extremely poor work attitude and ethics. I have a storage unit, awaiting UContainer, so these are not anything to be resolved. Employee attitude and service to the customer needs fine tuning.

Barbara H  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Darrell C  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Douglas W  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

eugene t  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David S  |  Expérience générale 
Évaluation :
5

I do believe if someone has days left on storage they should get there rent pro rated. And I did have Rat pee all over my mattress. California king mattress and a queen mattress. They were New mattress I had to throw away. And there was Rat poo everywhere

BEVERLY B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert N  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

donna M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raymond F  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

angela w  |  Expérience générale 
Évaluation :
4

Easy access. Easy to set up. Unit was missing the promised lock and the door was open when I arrived.

Darrell C  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert H  |  Expérience générale 
Évaluation :
2

Assigned unit 277. Made trip to unit & it was locked. Notified staff and was told secured with zip tie. 2nd trip to unit and can say that was no zip tie. Looking for another facility. Placed my belongings in unit 273 which was secured with zip tie

KENNETH R  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ashley B  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe D  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Javae B  |  Online Move In 
Évaluation :
5

Could be more convenient if Uhaul had sales rep in actual location on a consistent period (Hours of Business).

Calvin D  |  Expérience générale 
Évaluation :
5

Ease of rental, automatic monthly rent payments and same day move-out transaction were all efficient with U-Haul on Seminole Boulevard. We had efficient reasonable temporary storage for office furniture.

Bill E  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David B  |  Online Move In 
Évaluation :
3

Sometimes hard to get a hold of.

KATHLEEN G  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

frank r  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia H  |  Expérience générale 
Évaluation :
5

Yes amazing service

Lakesha D  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lester B  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kelley B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harrison B  |  Expérience générale 
Évaluation :
4

Little frustrating with the water damage to my furniture, but the issue was resolved without much hassle. Staff was kind and responsive.

Rosemarie H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bobbi C  |  Expérience générale 
Évaluation :
3

Questions I asked on the phone about closing out storage unit were answered. However, when I got to the Uhual store to do what was instructed to me to do on the phone call I had made earlier it wasn't the case at the store with the associate at the counter. Basically told if there's a problem they'll call you.

CRYSTAL W  |  Expérience générale 
Évaluation :
1

In ALL of my life, I've never experienced such a debacle with U-Haul. This location, managed under Candice, is an absolute disgrace! It is her responsibility to correctly train her staff and to maintain compliance under Corporates guidelines. Some of my answers to the questionnaire are opposite to my opinion, due to my dozen or so experiences with both the truck rental and U-Haul storage located on Seminole BLVD. The cherry on the Sunday is that her and her incompetent staff have charged hundreds of dollars to my Baby Sisters credit card. Candice is uneducated on how to reverse a charge. She told me that she rectified the issue, yet she failed and further charged my Sisters card unlawfully. My Sister is unemployed and it happens to be Christmas time. My Sister refuses to take my calls and texts because I told her Candice eleviated her burden. The same morning, Candice and I spoke on the phone at approximately 8:39AM and she agreed not to charge me for gas or mileage, as well as, three days no charge for the truck, no twenty dollar convenience fee. That she and myself alone would process the truck and fees due to the incompetent y of her staff. I call this morning, as prearranged, for her to spout, Your note means nothing because you left the key in the drop box. My note stated, I'm not returning the truck. I need… I'm only concerned with the charges on your Sisters account. You are under a promissory contract with attitude, I might add. I told her that I would get off of work early to address the situation at hand with her in person at 3:45PM. I will not be honoring that appointment. If my bank account gets a bounced check for this absurd fee….there will be court action. I wonder how many victims Candice has left in her wake??? Meanwhile, I demand arbitration. Your CEO mailbox is FULL. Your thoughts on this matter! My name is Janet Tassinari and I may be reached at (941)586-9854. I'm a firm believer in handling such situations with the least amount of friction. My dozen or so concerns can be detailed. It will take me approximately three hours to write. I must vacate my abode today at 5PM. Let me know what direction U-Haul would like to take. YOU DECIDE. Sincerely Janet

Janet T  |  Premières impressions 
Évaluation :
5

Required storage for a few years and this facility was perfect! Safe, secure and accessible. Would highly recommend.

moneca m  |  Expérience générale 
Évaluation :
5

Overall easy and quality experience.

zachary h  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jacquelin d  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roy J  |  Expérience générale 
Évaluation :
3

You locked me out for non payment, turned out I had incorrect lock. You did not offer lock at sign up. I used my own lock. Very inconvenient.

John B  |  Expérience générale 
Évaluation :
5

Excellent service à la clientèle

Bobbi C  |  Premières impressions 
Évaluation :
4

The staff were very helpful

John B  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michelle F  |  Online Move In 
Évaluation :
5

Well managed facility

Gregory L  |  Online Move In 
Évaluation :
4

I think U-Haul would get additional customers if they gave a refund when you clear out your unit prior to the 15th of the month. Word of mouth spreads like wildfire. I was always treated fairly with courtesy and kindness.

alex b  |  Expérience générale 
Évaluation :
5

We had 3 units, 2 with A/C. 1 without, and after 3 years of storage all items were still in great condition. I would highly recommend this location and would not hesitate to use their storage units again.

regina c  |  Expérience générale 
Évaluation :
1

I had evidence of rats in my storage... Poop, pee and hair, even found a snake skin. Furniture was damaged!!!! I paid almost $3,000. For a climate controlled unit! Filing a claim!!!!!! I've had to replace furniture, clothes and even a vacuum cleaner.

donna o  |  Expérience générale 
Évaluation :
3

Storm Ian caused a backup at the Propane station which caused a backup in the store and long lines. The Uhaul storage didn't have a trained worker to rent units on site until noon. Gate access was down for first two days of my storage rental which limited entry only when someone opened gate from inside as they were exiting.

Calvin D  |  Premières impressions 
Évaluation :
4

Cara and other employees always pleasant and helpful

vicki l  |  Expérience générale 
Évaluation :
5

Cara and staff were honestly the most professional group of people at uhaul I've dealt with. I needed storage, a truck, and a hitch installed they took care of all three on the spot and had me on my way really fast! Highly recommend thank you!

RUSSELL Y  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia H  |  Premières impressions 
Évaluation :
4

I never had any problems getting in or with my storage unit.

MICHAEL I  |  Expérience générale 
Évaluation :
4

Great online setup no bs fees and $20 lock fee like Public Storage

Gregory L  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ronual r  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Wendy H  |  Premières impressions 
Évaluation :
5

Maya was outstanding, smiling and very helpful.

Theresa F  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ana S  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David L  |  Expérience générale 
Évaluation :
5

Access hours are great since I requested and paid for 24/7 access however I was not able to get in after hours so that should be addressed. I am going to try again tonight and hopefully it will work

teanna l  |  Premières impressions 
Évaluation :
3

I gave the storage unit a average rating but it is a below average rating. Now the storage facility I will give it a average rating. I was hoping for a climate control unit. But thank you anyway UHaul. You came through for me when I needed you.

Jack B  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruby B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony I  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHAD M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Betzaida M  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John A  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kelli K  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PETER M  |  Premières impressions 
Évaluation :
5

Excellent customer service. Facility was clean and they had a unit available right away.

Tom B  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

leonard d  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John C  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAN W  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tonya H  |  Expérience générale 
Évaluation :
3

When I tried to complete the registration online, I kept getting an error notice so I gave up after two days. I went to the storage location and no one was there so I had to drive to another location to register.. The employees there are friendly and helpful but I was informed I needed a reference with a differernt phone number and address (not my wife for instance). You should let someone know before they have to show up in person to register.

Steven I  |  Premières impressions 
Évaluation :
3

Something should be posted on the office door if no one is going to be there.

Melinda S  |  Expérience générale 
Évaluation :
5

Great rate, nice and clean facility with good security and easy access.

RONNIE M  |  Online Move In 
Évaluation :
4

I loved being able to reserve and pay for my unit online. It's a very quick and convenient process. However . . . There is a rat trap in my unit And I couldn't find any carts to help with large items

Ruth L  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karla H  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

AMY F  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

daniel z  |  Expérience générale 
Évaluation :
5

Don't take the first storage facility your friends recomment. By far U-Haul has the best price for the same size unit. And no bait and hook with a free month rent only to increase your monthly price after three months, which is why I moved to a U-Haul Storage Facility.

John B  |  Online Move In 
Évaluation :
5

Thank you Mimi for helping us out with our unit. I appreciate all of your help.

gail l  |  Premières impressions 
Évaluation :
5

Very friendly staff and helpful. Would use U Haul storage or other resources they offer easy company to talk to and they work with you.

Dana C  |  Expérience générale 
Évaluation :
4

The first day we went in to pick up the keys to storage unit, we were told the 10x10 was not available…that it had been rented out even though I had a reservation number. Then we had to accept (2) 5x10, which cost more. Thankfully our MOVERS were able to place everything in one unit. Check out was smooth. Thanks

Billi J  |  Expérience générale 
Évaluation :
5

Aucun

DAVID E  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kelly O  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

micheal b  |  Expérience générale 
Évaluation :
4

Staff helpful but I couldn't get inside gate.codes and card will not work.Another day today locked out.have another code have to wait to see if it works

Jim T  |  Online Move In 
Évaluation :
5

The attendant named Raz did a great job .

Lester E  |  Online Move In 
Évaluation :
5

Great place to store your stuff will definitely recommend and use again when need be thanks for your service.

Devone S  |  Expérience générale 
Évaluation :
5

Eddie was thee most amazing and most helpful individual we have ever come in contact with. He was incredibly respectful and made sure that our needs were met for our very unexpected and unhappy move. He is the reason we would continue with Uhaul and that specific location. Please make sure to keep Eddie at that location, he made our day literally worth living and then some!

Chris J  |  Premières impressions 
Évaluation :
3

Measurement , verses what I had said I needed were way off. I said I needed room for a two bed room apartment. They gave me a 5 x 10 would be good .... Not unless you ownedvery little would that work at all .

adam b  |  Online Move In 
Évaluation :
5

The rat trap in the unit was a turn-off but rather have that then rats.

Kristy C  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LINDA T  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert G  |  Expérience générale 
Évaluation :
3

There was supposed to be a lock inside the unit and there was not. Had to return to the office for it. Very inconvenient

Carla M  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John C  |  Premières impressions 
Évaluation :
5

Care is a pleasure to work with/kind. Knowledge, helpful. Very caring.

michael b  |  Premières impressions 
Évaluation :
2

I was sent to multiple places before being sent to my unit I had reserved a week ahead of time all to find out it had been rented to someone else and they didn't have anything available big enough for my stuff, then I had to find an alternative place to store my stuff. I feel I should get a 100 % refund of my money for all of my inconvenience. This was the first time I used Uhaul to move and will be my last.

Benita P  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ADAM G  |  Premières impressions 
Évaluation :
5

Absolutely helpful and made it easy! Wonderful staff- Seminole,Fl. Raziel was the best, with explanations, and knowledge of all uhaul facilities. Definitely recommend Uhaul for moving and storage!!

Heather D  |  Premières impressions 
Évaluation :
5

Very helpful.

Devone S  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas C  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon D  |  Online Move In 
Évaluation :
5

Best experience

Kenneth R  |  Online Move In 
Évaluation :
5

The employee named Raz was very helpful and accommodating.

Isaac b  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jon E  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DORIS E  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID E  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Christine B  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Christine B  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

micheal b  |  Premières impressions 
Évaluation :
5

These guys are great. They went out of their way to fund me a spot for my vehicle in a convenient location. Glad you guys are now close by.

Chris A  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Kimberley H  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marvin S  |  Expérience générale 
Évaluation :
5

The attendant at the Seminole location was very helpful and polite.

paul o  |  Online Move In 
Évaluation :
1

There office was closed. There was a rental return truck blocking the entrance and no personnel on site to notice. A customer called the nearby office to alert them to the problem. I was not told ahead of time I needed to go to the other location to check in.

STANTON V  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDWARD S  |  Expérience générale 
Évaluation :
5

I was very happy with the facility in the service.

Thomas H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glenn P  |  Expérience générale 
Évaluation :
5

Cara was great! And Alan at the storage facilities was very helpful. Josh at the truck rental center was also very good.

David L  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james l  |  Premières impressions 
Évaluation :
5

Easy to schedule and move out

Scott G  |  Expérience générale 
Évaluation :
2

Could not see anyone at this location in the last 4 months. No bathroom facilities unless office was opened which was rare. In the beginning everything was fine. Very poor rating for 6251 seminole blvd recently.

lynn a  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Philip C  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeffrey B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura G  |  Online Move In 
Évaluation :
4

Not much else to say. It was as I would have expected it to be.

Walter S  |  Online Move In 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kyle H  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATT L  |  Premières impressions 
Évaluation :
5

If it where not for Mrs. Keia I would not have put my things there. I miss her so much.

Terrence R  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MONICA W  |  Premières impressions 
Évaluation :
4

I rented a 10x10 and came back the next morning and upgraded to a 10x20. The manager did this for me within minutes however, I never received a receipt for the upgrade or explanation of charges. I would like one emailed to me please.

keith k  |  Premières impressions 
Évaluation :
5

I really appreciated that we were able to just move the stuff out of the uhaul truck right into the Uhaul storage unit! I'm hoping after I my Uncle finds a place to live... and we move him in... I'll be able to get a smaller space at the same place and just transfer whatever we have left!

Linda S  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robin h  |  Expérience générale 
Évaluation :
4

Nia and her staff were excellent. They went out of the way to ensure I had a great rental experience. The only issue, which was never solved, was that this particular unit gets very dirty. I don't know if it's from a bad door seal or the fact that the walls don't go all the way to the ceiling. But it really does need to be addressed. Thank you Nia!

GENE H  |  Expérience générale 
Évaluation :
5

very nice and clean grounds, friendly people.

William T  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD W  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeffrey B  |  Premières impressions 
Évaluation :
5

Excellent staff, very helpful

Carolyn I  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Chris H  |  Expérience générale 
Évaluation :
5

Thank you for everything!!!

Jazlynn J  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Edith D  |  Expérience générale 
Évaluation :