Le client n'a pas laissé de commentaire.Stephen C.
Customer Reviews for U-Haul Moving & Storage of Smithtown
Pour nous contacter
Smithtown, NY 11787
(1/2 Mile East of Terry Road on South side of Route 347 Next to Taco Bell, Right next To Taco Bell and across the street from King O'Rourke)
Services dans cet établissement :
- Du lundi au jeudiDe 7 h am à 7 h pm
- VendrediDe 7 h am à 8 h pm
- SamediDe 6 h 30 am à 8 pm
- DimancheDe 8 h am à 6 h pm
Heures d'ouverture spéciales
- 12/24/2023: 9h00 am à 1h00 pm
- 12/25/2023: Fermé
- 1/1/2024: 9h00 am à 7h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
My biggest issue is with your app on my Pixel 7 running Android. I had to call customer service after many failed attempts to return my truck in the app. The app doesn't work very well.Michael G.
Le client n'a pas laissé de commentaire.Mario B.
The person that hooked the trailer to my truck did a great job! MerciDennis C.
Le client n'a pas laissé de commentaire.jeff D.
Le client n'a pas laissé de commentaire.Frank T.
Le client n'a pas laissé de commentaire.Lawrence G.
Le client n'a pas laissé de commentaire.Timothy W.
Le client n'a pas laissé de commentaire.Jay J.
Le client n'a pas laissé de commentaire.Ryan C.
My only suggestion would be to spray the inside of the vehicle with a deodorizer, as the smell of cigarette smoke was present. Other than that, the experiece was excellent. Alexis is very knowledgeable and helpful. She made the rental process seamless. She was friendly and engaged with me in a way that made me feel that I was more than a business transaction. She offered suggestions and was understanding of my needs. Both Nick & Bryan were equally qualified to assist in the return of the rental. I will be renting from this location again, and commend all 3 of these staff members on a job very well done! Thank you very much!Lisbeth L.
Staff is always helpful from the smallest purchase of packing supplies or renting a piece of equipment.KEVIN D.
Always clean, easily accessible and safe. When I need storage again I will definitely return. Thank you allJoan J. | Expérience générale
One of the best U-Haul locations. Clean and well maintained vehiclesANTHONY D.
Le client n'a pas laissé de commentaire.John H.
Lexx was awesomeJessica S.
Obtaining rental was a seamless process. Representative was caring and professional.Eugene G.
Nothing it was a great experience!Catherine R.
You guys do a fantastic job. This was not the first time I used your location and I've always come away with a very happy experience. Awesome truck. Excellent price. Nice people.Carl N.
Le client n'a pas laissé de commentaire.Mario L.
We made a reservation at a location 10+ miles from this location and was changed via text to this location after our reservation time without explanation. This location was very nice but far from ideal for our needs.Terence S.
Very professional would recommendYOVANNY P.
Le client n'a pas laissé de commentaire.JAMES J. | Expérience générale
Female representative was super easy to deal as she made accommodations on a fly and def had full control of her store. Big shout out to her overall making the rental process very easy and seamless.DIEGO B.
Headlights on truck misaligned and glass dirtyJohn D.
In dropped off after hours both times. I had stopped there earlier for a question on storage and not really got a good answer. I ended up taking a storage at a different business (despite UHaul month free that I believe I was entitled)Riccardo D.
Le client n'a pas laissé de commentaire.Michael S.
No! Easy return.NANCY B.
Le client n'a pas laissé de commentaire.Scott M.
A few seats for customers waiting for a hitch installBarbara I.
Le client n'a pas laissé de commentaire.Thomas M.
Le client n'a pas laissé de commentaire.Paul H.
Knowledgable and helpfull staff.Douglas D.
Le client n'a pas laissé de commentaire.michael M.
Nothing. Everything was great.Griffin W.
Awesome and efficient.Evan R.
Simple process.Daniel J.
very accommodating Nice peoplegerard Y.
Alex the manager is great!Alexandria K.
Le client n'a pas laissé de commentaire.Timothy W.
Le client n'a pas laissé de commentaire.MATTHEWJ N.
Le client n'a pas laissé de commentaire.ERIK S.
No comments for improvement. We had a great experience with our Uhaul rental.Cathy W.
It was an excellent experience from beginning to end, and the young man that helped me was incredible to deal with. I will highly recommend your U-Haul location to anyone.Michael C.
Renting online was a breeze. Making changes/upgrading at the location was so easy. When I pulled in for the return they came outside within 30 seconds. I cannot think of one thing they can do to make the process any faster or easier. Highly recommend. I also couldn't believe how affordable my rental was. A pleasurable experience all the way around.Evelyn P.
Le client n'a pas laissé de commentaire.Ray C.
Great service and great equipmentWILLIAMMACMURRAY R.
Le client n'a pas laissé de commentaire.JOSEPHM D.
Nice and easy. No problems whatsoever.Richard O.
Always great service and top quality equipment.WILLIAMMACMURRAY R.
It was so quick and convenientcolleen D.
Pick up using U-Haul app was awful. I will never rent from U-Haul again. Thank God for the rep at the location, she was wonderful.Theodore M.
Le client n'a pas laissé de commentaire.Melissa F. | Premières impressions
Le client n'a pas laissé de commentaire.Jodi W. | Expérience générale
Le client n'a pas laissé de commentaire.STACEY B.
Le client n'a pas laissé de commentaire.Heather C.
Le client n'a pas laissé de commentaire.Robert T.
Le client n'a pas laissé de commentaire.Joseph Z.
Helpful staff.Jerry M.
Le client n'a pas laissé de commentaire.MATTHEWJ A.
Le client n'a pas laissé de commentaire.JOSEPHA C.
Le client n'a pas laissé de commentaire.Tom F.
Le client n'a pas laissé de commentaire.Harold P.
Excellent staff, all are very knowledgeable on the sizes and capacities of the trucks. I was having a difficult time choosing and the lady behind the desk had a lot a facts and ideas for me to pick from!CHRISTINE S.
Le client n'a pas laissé de commentaire.John C.
The staff are always helpful and pleasant. A pleasure to do business with!Walter M.
Always great serviceJohn H.
Le client n'a pas laissé de commentaire.Lukas D.
Technician was very knowledgeable kind and enthusiastic. Keep up the great workRobert W.
Le client n'a pas laissé de commentaire.ahmed F.
Charge $20 extra for bringing in after hours. But i brought back truck at 6:45pm and they close at 7pm. One employee even checked everything for me and said i was good total was $75, then next day i got billed extra $20. Not good business!!!!Reinaldo T.
Le client n'a pas laissé de commentaire.Raymond H.
Le client n'a pas laissé de commentaire.Thomas S.
Please let the customer know about the trailer light hook up. I had to purchase a spade connection to retrofit what I had. Overall, excellent experienceJohn M.
Helpful crew at the Smithtown location.Christopher L.
Easy reservation process, good communication up to puck-up, quick check-in, vehicle worked great, two minute drop off process. Would use again!George F.
both employees at the time were kind and knowledgeable. Will continue using this uhaul.Christopher R.
The windshield was very dirty on both the interior and exterior. I had to wash before using it on a road trip. Could not be driven with sun glare the way it was.Theresa M.
Nothing at this time. All good.John D.
I never got my final receipt. Other than that everything was excellent.Neil W.
Le client n'a pas laissé de commentaire.Maureen G.
great...quick service. very satisfied! btw this is the fourth time we've used this location!EDWARD H.
The employees were extremely courteous and knew what they we’re talking about the person I called at uhaul was not as informed and she told me there was no free month unless it was a one way truck rental , so I was relieved when the person actually working at the store told me that was false information and it is in fact freecindy a. | Premières impressions
Got me in and out in no tomelionel B.
The mobile return didn't work. Kept saying location error but I didn't have any other issues with my phone location. So I got charged an extra $20 for not returning online. I would have the issue with your servers fixed because I tried several time and sake location error would come up.Matthew K.
Le client n'a pas laissé de commentaire.EDWARDABRAHAM M.
Le client n'a pas laissé de commentaire.jose R.
Le client n'a pas laissé de commentaire.brian O.
Le client n'a pas laissé de commentaire.William A.
Um, see if the returning after hours instructions can be updated to be a little clearer? I am wasn't exactly sure what to do. It said to return "equipment" to the covered area, and for trailers to be parked in the trailer area. So what does a 15' box truck count as? I parked it in a free spot which was totally fine (thanks, y'all!) so I'm not complaining, but maybe just to help out future renters?Sean W.
Everything went smoothly Nick was very helpful and professional great location Definitely will be backERIC K.
Le client n'a pas laissé de commentaire.Danielle M.
Le client n'a pas laissé de commentaire.JOSEPHA C.
Just keep on doing what you are doing everything is perfectpaul P.
I had to wait on line (with only one person ahead of me) for a half hour while the person in front of me rented a storage unit, at another location. If you are going to run multiple businesses out of this location, have more than one person working. 5 customers behind me.John D.
Very smooth pick up and drop off amazing service as usual. Employees are great guy who helped me even helped someone find their lost phone. Will be back again.Jamal M.
Le client n'a pas laissé de commentaire.John H.
Possibly lower your rates?Dale G.
Le client n'a pas laissé de commentaire.Kathryn L M.
Lady in Smithtown office was very helpful with hook up and paper work. returning after hour is little complicated. Should be camera on wall, push button and done.John M.
Le client n'a pas laissé de commentaire.Joe M.
Le client n'a pas laissé de commentaire.James B.
Le client n'a pas laissé de commentaire.ANTHONY G.
The unit was in the basement of the facility! We were not told by the on -line agent we originally booked it through that we would have to carry heavy boxes down flights of stairs to the basement! The two employees at this facilty saved the day and booked us at another UHAUL facility close by on Bellemeade RD in Smithtown NY.James S. | Online Move In
The Smithtown location only had stairs leading to the basement storage for storage. We had heavy boxes! We were never told that by the online agent. The staff at the physical location switched us to another nearby location and saved the day!James S. | Expérience générale
Staff was very helpfulDAN P. | Expérience générale
Jennifer was very kind and helpful and showed me my unit and explained how to use it , I highly recommend UHaul 😊Eugene G. | Premières impressions
The woman who helped me was wonderfulKEITHT B. | Premières impressions
Le client n'a pas laissé de commentaire.ANHONYMICHAEL F. | Expérience générale
Overall the unit themselves are fine. It's not the facility itself it's the people that work there. I had a reservation for a unit over a month out before I was to move in, the facility overbooked and didn't have the correct unit available for me, causing me to have to move into a bigger unit which was more expensive. The workers are rude, don't care to actually help you out. They just pad some problem off to the next person. The hours are ridiculous. And won't give you an extra back up access card. It's all just a very inconvenience of a place and I can't wait to leave.shannon B. | Premières impressions
Le client n'a pas laissé de commentaire.gary h. | Expérience générale
I never rented from this facility. They continued to send me threatening emails for 6 months stating each month "my belongings" were going up for auction. They scammed my information into a rental and then racked up a $2500 amount due. I look foward to the trial because I've retained an attorney for uhauls continued harassment.Tom H. | Expérience générale
Extremely inconvenient!!! The fact I need a scan card to get it and they won't give you a spare one. They messed up my reservation when I arrived And now im in a bigger unit paying a higher price than what I had reserved. The boys at the front desk are rude and unhelpful I don't recommend this location at all! I can't wait to leave themshannon b. | Expérience générale
Access to storage should be till 9pm. Also, trash can in storage area would be nice.tara m. | Premières impressions
Clean and very convenient.Paul S. | Expérience générale
Le client n'a pas laissé de commentaire.Paul S. | Premières impressions
You raised your price for this little cubicle by 50 % from 29,95/month to 44,95 per month in 7 years. This is way above the rate of inflation. For this reason I emptied my unit and canceled our relationship. By the way, "You are allowed to comment one time for each move-out.", seriously? You are not doing me a favor allowing me to comment. You should see this as valuable feedback, not a favor you grant your ex-customers.DOUGLAS R. | Expérience générale
Le client n'a pas laissé de commentaire.Yvette B. | Expérience générale
Staff at this location was very friendly and helped me to move into the storage unit. I sincerely appreciate and would recommend this Uhaul Storage facility to anyone. Very clean and all needed move in equipment were provided free of cost. New locks with key were provided free of cost for the storage unit. Very professional !!!Ravichandar V. | Premières impressions
Le client n'a pas laissé de commentaire.Alexa W. | Online Move In
Le client n'a pas laissé de commentaire.lesley M. | Expérience générale
Le client n'a pas laissé de commentaire.Adam W. | Expérience générale
Le client n'a pas laissé de commentaire.Tozer S. | Expérience générale
I do wish first floor units had an elevator access. The stairs and tight turns made moving a bit more difficult.Cydni M. | Expérience générale
Le client n'a pas laissé de commentaire.Barbara A. | Online Move In
Le client n'a pas laissé de commentaire.Renzo C. | Expérience générale
I loved to keep my things there. Very convenient, clean, with climate control and safe. Good quality of storage and the office support. Thank you guys for a good experience of safety quality. Irina.irina s. | Expérience générale
Le client n'a pas laissé de commentaire.LISA H. | Expérience générale
Only thing I didn’t like was I didn’t have access 24hours.William C. | Expérience générale
Jorge and the staff were very helpfulJodi W. | Online Move In
our 7 years with U Haul was safe, clean, and well overseen by the comoanyLawrence F. | Expérience générale
Le client n'a pas laissé de commentaire.bob p. | Premières impressions
Le client n'a pas laissé de commentaire.THOMASH JR S. | Premières impressions
Le client n'a pas laissé de commentaire.susan s. | Premières impressions
Le client n'a pas laissé de commentaire.BRYANT K. | Expérience générale
Only issue is unit is downstairs with no elevator. A little difficult to get heavy and large items down 2 flights of stairsEllen N. | Online Move In
Le client n'a pas laissé de commentaire.Michelle P. | Online Move In
Where the storage units are down stairs is not climate controlled like advertised. Extremely hot insideAnthony P. | Premières impressions
We went after hours and didn't have access to a ramp. I had many heavy items that needed to be stored and between my mother and I, we had to take everything down a flight of stairs. They should allow the use of a ramp for after hours.Ximena A. | Online Move In
Le client n'a pas laissé de commentaire.GIUSEPPE L. | Expérience générale
very clean premesis staff very helpful in and out quicklyAlex E. | Premières impressions
Le client n'a pas laissé de commentaire.William C. | Premières impressions
MerciThomas M. | Expérience générale
Thank you for everything. You guys were great!!!gilad l. | Expérience générale
People was very nice and kindVincent G. | Premières impressions
The woman that helped me was very welcoming and assisted me as soon as I walked in the door. She explained everything to me and her positive, friendly attitude was extremely refreshing. Suzanne CoughlinSuzanne C. | Premières impressions
Le client n'a pas laissé de commentaire.Andriwarren O. | Expérience générale
Le client n'a pas laissé de commentaire.Michael R. | Expérience générale
The online reservation process was very easy, and the price was right as well, compared to other storage facilities that charge a one time fee on top of higher prices. I just wish the facility had easier access to the lower level floor.Renzo C. | Premières impressions
Le client n'a pas laissé de commentaire.marcia c. | Premières impressions
Le client n'a pas laissé de commentaire.Doonna P. | Online Move In
I have much gratitude that U Haul is there for me. Moving during the covid pandemic was difficult but with UHaul it was smooth, safe and convenient.ELEANORE F. | Expérience générale
Le client n'a pas laissé de commentaire.Maureen J. | Online Move In
Le client n'a pas laissé de commentaire.Joseph L. | Premières impressions
Le client n'a pas laissé de commentaire.Craig C. | Expérience générale
Le client n'a pas laissé de commentaire.matt T. | Expérience générale
Le client n'a pas laissé de commentaire.John L. | Premières impressions
Everything went well and the service was very good.Joe F. | Expérience générale
MerciGEORGE M. | Expérience générale
Too expensiveMICHAEL A. | Expérience générale
Amazing service My things were found as I left them Definitely recommendkyla l. | Expérience générale
The young lady there was fantasticMIKE S. | Expérience générale
Service was exceptionalchristine d. | Premières impressions
Very helpful!!Lisa F. | Premières impressions
The staff was always helpful , friendly & knowledgeableMelinda S. | Expérience générale
Did everything online just wasn't expecting to be in the basement and no elevator quite hectic moving in!!Loretta B. | Premières impressions
We were disappointed to find mold growing on the furniture in our unit. It was bit damp. Wondering when the last time the humidifiers worked properly. Just thought you should know.Barbara W. | Expérience générale
The staff is always helpful & friendly.Melinda S. | Expérience générale
Clean, professional & fast. Great experience & would recommend.Caroline S. | Expérience générale
I always felt like my possessions were safe and secure. Merci.BARBARA A. | Expérience générale
Merci!David R. | Expérience générale
The team in Smithtown (Nesconset Highway) was very responsive and helpful with my requests. While not always easy to contact them via telephone, in-person service was great!Matthew W. | Expérience générale
Very helpful and good customer service. Associate was personable and generally interested in helping out.Barbara W. | Réservation
Very helpful and friendly serviceLawrence F. | Réservation
No elevator have to take stairs. Its very inconvenient to move stuff into and out of the storage space.Mithun M. | Expérience générale
I am attending school and paying for two other units. I had to trim my expenses in anticipation of additional costs. You all are the very best. Thank you for everything.BRUCE W. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!