Customer Reviews for U-Haul Moving & Storage of South Bluffs

910 évaluations

137 W Illinois Ave   Memphis, TN 38106

(901) 881-1777

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(901) 881-1777

137 W Illinois Ave
Memphis, TN 38106

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Échange de bonbonne de propane
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Anterrial H. 
Évaluation :
5

Make sure the inside of the windshield is clean. I believe it had Armor All on it or something that was sprayed on the dashboard that accidentally got on the glass. No big deal because I cleaned it before I drove off the property. You guys are ALWAYS great to me!

LARRY B. 
Évaluation :
5

Ms.Claudia is the best, she deserves a raise!!!!!

Christian G. 
Évaluation :
5

The W. Illinois location was awesome. They did everything they said they would do, exactly as expected. No complaints, only compliments. My problem with U-Haul this weekend, however, was with the 370 Union Ave Memphis, TN 38103 location, where I originally reserved my truck. That truck became unavailable when the previous renter failed to return it on time, or ever, as far as I know. The personnel at that location did not give a rip that I had flown into Memphis specifically to handle this housegoods consolidation, in advance of the corporate relocation movers moving everything from my Memphis house across Tennessee to Knoxville. I only had one chance--this weekend only--to do this. The Union location personnel offered no solutions or options, just the 1-800 number to call someone else to deal with me. This, despite the fact that they did have eight vehicles on the lot right then that were just sitting! The CSR on 1-800-Go-UHAUL solved the problem by giving me an uograde size truck from the W. Illinois location, at the same price. Problem solved.

Jonathan O. 
Évaluation :
5

Everything was clean and service was excellent.

JOHN B. 
Évaluation :
5

Great employees!

josh H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Taquilla C. 
Évaluation :
5

Staff was very responsive and helpful. Pick up was fast and easy.

Mark C. 
Évaluation :
1

Need to be more accurate with mileage on trucks. They have one thing and you see another on the U-Haul

Kareem W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CHRISTOPHER R. 
Évaluation :
5

The woman that handled my return was awesome. When we pulled into your facility a woman came out of the office and directed me where to park the trailer. By the time I got my paperwork together and got out of my truck and walked back to the trailer she already had the trailer unhooked. She said we were all set and she was sending me an email receipt. It took less than 30 seconds and I was on my way. That was the best service ever. I didn't catch her name but she did an awesome job. I've never seen anything like that before and she should be commended for doing a great job !!

Don J. 
Évaluation :
5

Nothing. They are short,sweet, and straight to the point. I always come to this location.

Marcus B. 
Évaluation :
5

Keep up the good work! And You have an Excellent Service Worker name Robert Holman, He's a Great Service Rep!!

Katrina L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Courtney W. 
Évaluation :
5

Friendly and efficient workers both times.

Pamverly G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jessica J. 
Évaluation :
2

Lady was rude when we picked up Dolley that was supposed to be with rental Went to 3 locations to pice up truck because 1st that was ordered didn't have it then sent to 2nd location that we where sent to didn't have it I was also over charged no one has call me back

Christian C. 
Évaluation :
5

Always have a great experience at this location. I pass several locations just to do business here. The Staff is very helpful and courteous. Every truck that I have rent always is clean and drive well.

Tammy H. 
Évaluation :
5

Nothing at this time. Service was great!

Melvin H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Marcus L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Seresa L. 
Évaluation :
5

GREAT & FRIENDLY SERVICE!

Larry W. 
Évaluation :
5

LaTeisha provided excellent customer service.

Anthony M. 
Évaluation :
5

Everything was great,keep doing all that you do now

Bobby J. 
Évaluation :
5

Everything was perfect. Especially enjoyed my interaction with Rob, staff member!

Tamara R. 
Évaluation :
4

Thanks for your help. It makes a difference when you have people working that are not miserable. This crew was absolutely on there game. Very nice and well knowledgeable about the equipment.

Kevin L. 
Évaluation :
5

The Service Associate was professional and courteous . The facility was very neat and clean. The business transaction process was efficient.

Genia T. 
Évaluation :
5

Everyone was really helpful and hospitable. Thank you to Claudia and the staff.

Justin T. 
Évaluation :
5

The service I received was above and beyond.

Nehemiah S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maranda C. 
Évaluation :
4

I never knew this location existed and I'm glad I had an opportunity to rent a truck from here. The location was large, clean and well stocked. They will be my first choice for future rental needs!!

Najah W. 
Évaluation :
4

Before renting a truck that is already out to another family, call the current renter to verify they are on track. I called before my return time to extend the rental due to an unforeseeable issue with our house and was told it was rented and oh well. I understand what I signed up for. But it does not matter how many times you say well its rented already if I have no one to move what I put on it, to take it off. I moved by myself a whole house. A little empathy and less attitude would help. Especially when you call back and say well you going to be charged another day as if that is not what I had asked to happen anyway.

Sheraneka M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katonia T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joseph B. 
Évaluation :
5

Quick and friendly.

Patrick R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rene K. 
Évaluation :
5

More trucks for long haul

ZULA P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Antronet S. 
Évaluation :
5

Outstanding customer services

Shirley P.  |  Premières impressions 
Évaluation :
5

Staff is always friendly and professional

Tammy H. 
Évaluation :
4

Elevator a constant problem

Clyde E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Felisha S. 
Évaluation :
5

I come here often to rent a truck because of my profession. Mrs.Tish and all staff members are always making sure the trucks are clean and available. I have 4 Uhaul locations near my business but I travel to this location because of the great customer service.

Tammy H. 
Évaluation :
5

When we moved in the gentleman at the counter was very nice to us and helped us out with our moving needs that night. The women at the counter also very nice and help give information about billing and other things I'm very happy I chose this storage unit to store my stuff.

Sandra Z.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Meredith D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ricardo S. 
Évaluation :
5

I would highly recommended this facility. Feels very safe and staff is more than helpful and polite.

Melanie L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anita J.  |  Premières impressions 
Évaluation :
1

They treated me like I wasn't a regular customer since 2021. Too many hidden fees.

Brittany W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyrell B. 
Évaluation :
5

Miss Claudia and her crew have nailed customer service on the head! They are friendly, professional, knowledgeable, and really care about the customer. Keep up the good work. I'm recommending you to others.

Katrina S. 
Évaluation :
4

The representative did not mark the fuel correct. She marked it at 3/4 of a tank when it was a 1/2 tank. I would recommend that the rep come with the customer to inspect and ensure that milage and fuel is correct.

Terence S. 
Évaluation :
1

The truck wasn't up to part.

Markeeda H. 
Évaluation :
3

I had trouble with the code and key pad but someone was there to help and was kind and professional.

Bryan R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

margaret W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert B.  |  Premières impressions 
Évaluation :
1

The company was rude ! The manager let their employees talk crazy and they tried to make me pay for someone else's truck

Renekko W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chelsea S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNIE J. 
Évaluation :
2

The gas level was not at half a tank when I got it . It was less then a quarter tank . And y'all charged me a gas fee . I was in a rush so I forgot to mention it to the worker

Jaliyah J. 
Évaluation :
5

Thank you Rob and Mrs. Claudia. I love Yawl! Give the, people a raise!!!

Shirley W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Krishina W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin T. 
Évaluation :
5

This location made my moving day easy for me! Impressed with the technology too! Great job!

Eddie P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Elvis M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clareatha B.  |  Premières impressions 
Évaluation :
5

Always Professional Pleasant and Proficient. I always feel like my business with them at SouthBluff is appreciated. Great  j.o.b SouthBluffs Team

CATHY S. 
Évaluation :
5

Both the person I talked with on the phone prior to arrival and the individual on location at pick up were extremely professional and courteous.

Keith G. 
Évaluation :
5

Service was exceptional 👌

Etharine P. 
Évaluation :
1

I only entered my storage on the day of me moving the stuff in and on the day of moving my stuff out and my unit was locked the entire time. My 55 inch TV was stolen.

MYLA M.  |  Expérience générale 
Évaluation :
5

More people working When dropped off only one person doing it all but he was very nice

Richard M. 
Évaluation :
5

Excellent customer service

TOYIA S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tia J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Ricardo W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Otha T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James S. 
Évaluation :
5

We had a reservation at the Union location and they canceled it. The people at the Illinois location were wonderful! They were so helpful and nice after our experience at the Union location. Will totally recommend this location to friends in the future.

NIGEL S. 
Évaluation :
5

Make sure the truck is clean

Reginald W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Cedric L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brian O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Regina F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carl M. 
Évaluation :
5

Haven't had the best costumer service counter experience in the past with uhaul, but w. Illinois street location ( Tish and Rod), should train the other locations on customer service in these stained times!

Sean B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bonnie H. 
Évaluation :
1

Fuck y'all bitches. Funky ass hoes. Y'all can suck my dick. I hate y'all bitches hoe. I was sleeping in the truck cause I'm homeless bitch. I never recommend u bitches. Pay yall funky booty hoes when I get my taxes

Marico M. 
Évaluation :
5

I love everything this uhaul place. You all had carts to help load and unload your furniture which made it easy and great. Thanks

JOANN F.  |  Expérience générale 
Évaluation :
5

We had a great experience from start to return! Merci.

Lee Ann R. 
Évaluation :
4

The whole process was subpar. I was told the night before pick up that my truck pick up had changed to the olive branch location. I show up on Friday at 4pm at the olive branch location and the truck is there but no dollies or pads. I then have to drive back to the summer Ave location and they to did not have my pads or dollies. The manager there was extremely rude and did not seem interested in helping me. After 20 mins she was able to find the Illinois Ave location that did have the pads and dollies. The Illinois Ave location was top notch and deserves great praise. The 1800 number and the summer Ave location gave piss poor service.

Colby B. 
Évaluation :
5

This place is over the top for customer service.

James D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nita k.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IVORY G. 
Évaluation :
5

Excellent

Thomas M. 
Évaluation :
5

Very satisfied with this facility. Will definitely use again.

Patricia A.  |  Expérience générale 
Évaluation :
5

After reading good reviews online concerning a great employee, Rob, made me choose this location. After speaking with Rob over the phone from Georgia I informed him of my research & he appeared to be the friendly person that I had read about. When I arrived at the facility on December 22, 2021, I was helped by Rose. She was very professional and helpful with showing, answering questions, and taking care of the rental. She stated that Rob was taking care of another matter outside. When he walked in I got the chance to let him know that it was great putting a face with the voice. This place has a great team and even though my plans didn't work out, all went well during my check out on January 3, 2022. I met Claudia and made sure she knew about my experience. She was very helpful as well. She state that they are just like a family, and I totally agree. If, in the future, I need a storage space, this location will be my choice, Cheryl Elam Memphis, TN

Cheryl E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachael G.  |  Expérience générale 
Évaluation :
5

They didn't have the dolly's I originally ordered. Everything else was on point.

Terry W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christen A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERIKA J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittany H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeana J.  |  Expérience générale 
Évaluation :
5

All the employees I've had the chance to work with are absolutely fantastic. They'll even crack jokes with you. I love that I found this place.

Jennifer J. 
Évaluation :
5

Nothing. Perfect Experience!!!!!!

Marcus B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeana J. 
Évaluation :
5

Had great experience the gentleman made sure everything was ok best service ever

MICHAEL J. 
Évaluation :
5

Excellent customer service. Staff very friendly and helpful.

Erica K. 
Évaluation :
5

They are always great at this location. It would be nice to have the windshield cleaned on both the outside and inside. Also, a better cleaner may be used to clean the cup holder area. It was oily looking, and there was some fried chicken crust left in that area. I normally bring some glass cleaner and a towel with me to do these things, but I did not have them with me this day.

larry B. 
Évaluation :
2

Did not feel safe. Old building and elevator was scary. Did not feel comfortable on 6th floor.

Kristine K.  |  Expérience générale 
Évaluation :
5

Everyone at U-Haul was very professional and extremely polite my experience was 100 % satisfactory above and beyond.

Isaac V. 
Évaluation :
5

Great Company

James H.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rosharnda B.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Undria A. 
Évaluation :
5

Not a thing. Y'all were great!!

Larry B. 
Évaluation :
5

The team was awesome, and very helpful. Some of the best service I've received at U-haul. They were speedy, and very helpful!!

Darrin M. 
Évaluation :
4

Really nice people. Only issue was they said 1/2 a tank but it was less but I took a photo and no problem

William F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lauren A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lauren A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marqushay S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Willie G. 
Évaluation :
5

Every time the staff has been helpful and friendly. I love using that location.

Willie G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Andrea and David H.  |  Expérience générale 
Évaluation :
4

I had some issues at 2 other locations in town with my reservation. After a lot of frustrating back and forth I ended up at the location on W Illinois Ave. The staff was friendly and helpful. I would have liked to have seen the inner windshield be cleaner (as we had to pull over on the freeway to clean it). That said, Rob was very nice and even called me after my return to notify me of some personal belongings I forgot in the truck. All in all a good experience once I got with the right people. Thanks, Rob!

Joel D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Liz K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Christine G.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Terri and Charlie W.  |  Premières impressions 
Évaluation :
5

Top Notch, Superb. Pleasant & Professional

CATHY S.  |  Expérience générale 
Évaluation :
5

The staff was very friendly courteous and thoroughly knowledgeable

Charles S.  |  Premières impressions 
Évaluation :
5

This place is amazing. The staff is helpful and informative - I rented a storage place and truck to move with absolute ease. The manager Claudia was on top of everything as was her whole staff. I had previously used public storage at 475 Germantown Parkway Germantown TN. I wish I'd known about Claudia and her staff. A world of difference. Public Storage age was not remotely helpful at anytime during my year rental. Today when I cleaned and swept my unit they would not allow me to use the office trash can to empty my dust pan !! Should have just left it dirty!! Hats off to the staff at Uhaul on Illinois Ave memphis- nice to see people who still take pride in their jobs

James D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Margo W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Crystal C.  |  Expérience générale 
Évaluation :
5

Excellent courteous staff @ 137 W.Illinois Memphis TN.location I have never had to use a storage before ; & the professional service I received was above & beyond; BRAVO ZULU to the ENTIRE staff at the location; if I or any friends, family ever desire storage your location is. @ the top of my priority list. Thanks so much for Excellent Service Rendered… NEddings

NORA E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

natasha s.  |  Expérience générale 
Évaluation :
5

Everyone was helpful and friendly. Made sure I understand the contract and all my policy.

Martina G.  |  Premières impressions 
Évaluation :
5

Very professional, helpful and extremely courteous in assisting in all my storage needs!!!

Red Door Urban M.  |  Expérience générale 
Évaluation :
3

My belongings were full of bugs and roaches in which opening the containers eggs were present.

JEANETTE S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kiara B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dimesha C.  |  Premières impressions 
Évaluation :
5

moving stuff is a Major CHORE, having the pleasant & Professional staff experience during this process is a big Welcome. Merci

CATHY S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phyllis H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alicia W.  |  Expérience générale 
Évaluation :
4

Overall, my experience was great but I wish the young lady who got me started would've explained the use of the access card. My self and many others were very confused once we got to the elevator. Thankfully, I believe her brother was there and he politely explained that we must swipe upon entering and once we were done to ensure access. I share that knowledge with several guests as I was there loading/unloading on trips. The young lady didn't say a word about the use of the card.

Vernon F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAMIKA J.  |  Premières impressions 
Évaluation :
3

No air on 5th floor I feel like we should’ve gotten a discount

Precious M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeana J.  |  Premières impressions 
Évaluation :
4

There was a very helpful employee with Locs. He helped me both moving in and moving out. I would not recommend this storage facility if it meant having to interact with other individuals working there.

Stephen L.  |  Expérience générale 
Évaluation :
5

Service was Excellent, very helpful Rob was the Best!!!!

BARRY W.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tiffany B.  |  Expérience générale 
Évaluation :
5

The young man who helped me was absolutely the most polite, knowledgeable, and patient individual. He created a very comfortable and safe experience.

REBECCA H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jane B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GWENDOLYN B.  |  Expérience générale 
Évaluation :
5

I like how your company handle customer and very helpful

JOANN F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lena F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lawrence j.  |  Premières impressions 
Évaluation :
5

No complaints, friendly efficient staff, clean safe well maintained facility

Brad P.  |  Expérience générale 
Évaluation :
5

I love that sight, they are pretty friendly an understanding.

Felisa S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carmen S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Varisha R.  |  Premières impressions 
Évaluation :
1

Claudia and her team did all they could to make my experience better, but the facility is just horrible. I reserved a 1st floor 10x20 climate controlled unit. When I arrived, all they had was one 10x9 unit on the 6th floor that was not climate controlled. The elevator was malfunctioning. At one point, I was trapped in the basement on the elevator. I had to use the stairs. The stairs are not locked, there is no camera on the 6th floor, and anyone can use the elevator to go down without a key card. Thus, anyone can walk in there and steal stuff (there are no secure roofs on any units) and take the elevators down. After I filed a complaint with Uhaul, Claudia suddenly had more units available and could help me more. When I came to the facility to close my units and move my stuff back out, she was no longer friendly. My complaint was not so much aimed at Claudia, but at Uhaul itself for allowing folks to reserve units and trucks that aren't available. Also, why did Uhaul allow that facility to open when it is clearly unfinished? I will never use Uhaul's services again!

Leslie M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Veronica N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alan b.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CARL D.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Clarissa R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jane B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIFFANY J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bionca S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chenequa H.  |  Premières impressions 
Évaluation :
5

Wonderful service

Hosie K.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Clyde E.  |  Premières impressions 
Évaluation :
5

Rob, and I apologize I can't remember his last name, a tall well mannered young man was the most helpful person I have ever encountered at a storage facility... ANY storage facility. Give that young man a raise because his customer service is above and beyond. I would recommend that facility solely based on his work ethic and kindness. Thanks, Laura Chandler

Laura C.  |  Expérience générale 
Évaluation :
5

Nice and helpful

Deondric M.  |  Expérience générale 
Évaluation :
5

Good service

Aileen E.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LaToya B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yolunda M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brenita S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nathaniel B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela H.  |  Expérience générale 
Évaluation :
5

Everytime i went on and needed help.i always delt with rob he was always super friendly and professional. When i moved out the helped me make sure my ropes and straps were secure and went above and beyond. If i ever need storage again ill definitely be back.

Natalie B.  |  Expérience générale 
Évaluation :
5

Thanks

Ebonye W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Almatene L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jazmyne J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ian R.  |  Premières impressions 
Évaluation :
5

Perfection

Glen N.  |  Premières impressions 
Évaluation :
4

Staff very helpful, friendly and most of all, their willingness to assist me assist me. You have the best team ever. Thank you so much

Patricia J.  |  Premières impressions 
Évaluation :
5

Rob da man

Eric G.  |  Expérience générale 
Évaluation :
5

Everything was great and I moved out on May 1st.

paul j.  |  Expérience générale 
Évaluation :
5

The staff was very Sweet and friendly and extremly helpful. I was so stressed from my move from Sc and the Lady there and I'm sorry I can't remember her name, was so understanding. Actually her and the other gentleman there both were . We hadn't slept in 32 hours from loading the truck and the long drive that we were just out of it and I was so happy and relieved to have warm welcoming staff and the BEST experience we EVER had with a storage facility!!! Thank you so much!!!

Patricia R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra P.  |  Expérience générale 
Évaluation :
1

Online this facility did not and could not accommodate me. They did not have the storage space available that I requested nor could they accommodate me. Thankfully, the manager tried his best to assist. He even attempted to located another location and aided in extending my U-hual truck for the morning due to the inconvenience. This experience was horrible, I was over changed for the truck and still had to go to another storage center in which only one person was working thel line thus still making me late for the arrival time. want my money back and I want to spek with someone in corporate for an immediate refund.

Janika W.  |  Premières impressions 
Évaluation :
4

Claudia was excellent and helpful on multiple occasion. She and staff are what made the difference.

robert t.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

latonya w.  |  Expérience générale 
Évaluation :
5

Very Professional and Courteous.

Patricia F.  |  Premières impressions 
Évaluation :
5

Rob was very professional and courteous. He took the time to explain and show me different size storage units. Being able to see the units allowed me to make the best choice for my storage needs.

Carmella R.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dylan J.  |  Expérience générale 
Évaluation :
5

Rob was a huge help and very accommodating! He made my experience much better.

Jeremy W.  |  Expérience générale 
Évaluation :
5

Nice facility. Friendly staff.

James M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joy C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

La Tonia S.  |  Expérience générale 
Évaluation :
5

Tish was amazingly helpful. We had driven here to Memphis from Colorado so were very tired and out of sorts. Tish saw the trailer we were hauling and asked us if we were sure we had the right size storage unit. When she showed us what we had reserved we realized that it was way to small. No problem - Tish helped us to upgrade to one that was just the right size. She then quickly and efficiently showed us everything we needed to know about accessing the facility. We really appreciate how friendly and helpful she was!

James M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiffany B.  |  Premières impressions 
Évaluation :
5

Clean and secure! Good access!

Thomas H.  |  Expérience générale 
Évaluation :
5

Great customer service :)

GLADYS B.  |  Expérience générale 
Évaluation :
3

Had an ant infestation.

Larrica H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kelisia T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Valerie N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arnezz S.  |  Expérience générale 
Évaluation :
5

Rob was excellent and I appreciate him so much. He was very helpful and knowledgeable.

Shirley W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Starmetris B.  |  Expérience générale 
Évaluation :
5

Staff was excellent deserves a raise!!

rayven g.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zakiya M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nikki R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marylin D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arnezz S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fred S.  |  Expérience générale 
Évaluation :
5

Best experience I have ever had with Uhaul. The staff went above and beyond to be professional, helpful, and understanding. Fortement recommandé!

Stacy M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rodney C.  |  Expérience générale 
Évaluation :
5

The staff at this location were very kind and patient. They did an awesome job of making sure we had everything we needed.

Nicole F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELA L.  |  Premières impressions 
Évaluation :
5

When it comes to awesome customer service, please go see this team. Awesome , welcoming and over the top knowledge.

uhaul of S.  |  Expérience générale 
Évaluation :
5

This is an awesome Uhaul storage facility. Staff was very helpful. Great hours. Good location. I felt safe and felt like my belongings were safe.

Jay T.  |  Expérience générale 
Évaluation :
5

I was very pleased. Staff was friendly, professional and helpful.

Diatra D.  |  Expérience générale 
Évaluation :
5

Excellent service and facility. Will recommend

uhaul of S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Simranjit K.  |  Premières impressions 
Évaluation :
5

I wish I knew the clerk's name that helped me with my check in. He was very friendly and helpful.

Jason H.  |  Online Move In 
Évaluation :
5

A fantastic storage experience! Not something I'd normally equate in storage, but the staff and facility were excellent.

Scott S.  |  Expérience générale 
Évaluation :
5

Super friendly staff; very helpful

RENEE F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

paul j.  |  Premières impressions 
Évaluation :
5

Only concern was I did not necessarily like seeing the rodent control trap box in the unit I rented. Staff was fast friendly and efficient. Merci

Brad P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LaRyah W.  |  Premières impressions 
Évaluation :
5

Very professional, friendly, and best service every

Diatra D.  |  Premières impressions 
Évaluation :
5

This is the best U-Haul facility I have ever been to and dealt with. Everyone was so friendly and helpful. I could not have asked for a better experience.

becca b.  |  Premières impressions 
Évaluation :
5

The facility and staff were great. However, the truck pick up reservation was made to a location that had no trucks, requiring a trip to a place 24 min away. And the location where I was given instructions to go for storage did not have any. Overall a bad experience with uhaul but not with me Td affiliates

ROBERTO S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lakequsia H.  |  Expérience générale 
Évaluation :
5

Way beyond the normal service ... all around great facility! Whenever a problem did arise they were on the phone with us and it was worked out immediately ... no surprises.

Wendy B.  |  Expérience générale 
Évaluation :
5

The staff was very nice to me

Latara W.  |  Expérience générale 
Évaluation :
5

Thank you for great service

taylor e.  |  Expérience générale 
Évaluation :
2

The $100 dollar deposit for the truck rental covered the rental fee of $ 89.62. The balance owed back to me for the rental was not placed back on the card used to pay for the rental. Please respond

Norma G.  |  Expérience générale 
Évaluation :
5

Great staff - so friendly and fun. And this is the cleanest facility I've ever seen! I'm sorry I'm moving out!

Chris N.  |  Expérience générale 
Évaluation :
5

Claudia is an excellent manager and wonderful to do business with! Very pleased with my unit and the facility cleanliness.

Sarah T.  |  Premières impressions 
Évaluation :
5

Good experience... Handle my order in a timely manner. 1 stop shop. Definitely recommend. Polite workers and great customer service.

Lakequsia H.  |  Premières impressions 
Évaluation :
4

Very nice staff. Other customers were using all applicable carts.

Michael P.  |  Premières impressions 
Évaluation :
5

Very good customer service. Claudia is the best!

Stephen H.  |  Expérience générale 
Évaluation :
5

All of the staff is great! This should be a training facility!

Regina H.  |  Expérience générale 
Évaluation :
5

Robert was so friendly and helpful.

Chris N.  |  Premières impressions 
Évaluation :
5

Outstanding customer service

James A.  |  Premières impressions 
Évaluation :
5

Cleanest and friendliest U-Haul I've ever been to. Wouldn't hesitate to use this facility again.

SPENCER E.  |  Expérience générale 
Évaluation :
5

The nicest and friendliest staff I've ever encountered at a U-Haul. Facility is clean and safe. I wouldn't hesitate to use their facility again. 5 star.

SPENCER E.  |  Premières impressions 
Évaluation :
1

Claudia Watkins is a horrible manager. BAD customer service. Refused to give her supervisors name/# after she ran my credit card without my authorization. The unit is way overpriced for a tiny room.

Alexis R.  |  Expérience générale 
Évaluation :
5

Team was extremely cordial and friendly.

harshbir s.  |  Expérience générale 
Évaluation :
5

Thanks to the entire staff perfect

Latrice M.  |  Expérience générale 
Évaluation :
5

All of the staff were very helpful. Thank you for providing water on such a hot day!

Samantha E.  |  Premières impressions 
Évaluation :
5

Excellent staff, very helpful and qualified. This was a great experience.

Virginia G.  |  Expérience générale 
Évaluation :
1

Being forced to buy a lock and than told its wrong to only be charged again for another lock is unacceptable. Also had to moved in through small man door instead of double wide doors; took even longer

Tasia T.  |  Premières impressions 
Évaluation :
5

Thank You everything was excellent

Latrice M.  |  Premières impressions 
Évaluation :
5

Very quick and polite service. Excellent experience.

Malerie G.  |  Premières impressions 
Évaluation :
5

Fantastic customer service!

Alexis A.  |  Premières impressions 
Évaluation :
5

Courteous, polite and helpful. Thanks!!!!!!

dagny m.  |  Premières impressions 
Évaluation :
5

professional, efficient, compitent

Missy D.  |  Premières impressions 
Évaluation :
5

Excellent service.

Quayon C.  |  Expérience générale 
Évaluation :
5

Witnessed the most professional and helpful service that I've experienced in years in this town! Ms Watkins knows her job and the products/services well enough to describe and suggest options!

Beatrice W.  |  Premières impressions 
Évaluation :
5

This was my first time using U-Haul and it was excellent everyone was very helpful and went beyond thank you so much have a blessed and happy new year .. West Illinois Ave., Memphis, TN

Sharon and Archie E.  |  Expérience générale 
Évaluation :
5

Great facility and staff!!

brandon t.  |  Expérience générale 
Évaluation :
5

Thanks Ms. Claudia Watkins at the 137 Illinois Ave Memphis Tenn she the best . Thanks Ms. Sharon E.

Sharon and Archie E.  |  Premières impressions 
Évaluation :
5

None at this time

Yolanda G.  |  Expérience générale 
Évaluation :
5

Claudia was superior ... friendly, helpful and knowledgeable about U-haul products. She was definitely providing a great customer experience!

Wendy B.  |  Expérience générale 
Évaluation :
5

The staff is friendly and helpful

ashley b.  |  Expérience générale 
Évaluation :
5

All good

Jamie N.  |  Expérience générale 
Évaluation :
5

I'm really pleased with the the management and staff very professional. Merci.

DEMEKA R.  |  Expérience générale 
Évaluation :
5

Best Uhaul facility ever. #1

Claudia w.  |  Expérience générale 
Évaluation :
5

The south bluffs uhaul mini storage has been such a blessing to us. The facility is clean and the employees are very friendly and helpful. We are very comfortable storing our household items here.

mary and Doug T.  |  Expérience générale 
Évaluation :
5

This is the Greatest Facility at this Location is Memphis! Mrs. Claudia, Mr. Ken and Albert is a Dream Team for sure! They will help you and the sevices is Amazing! Uhaul on 137 W.Illinois is the Move

latoya b.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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