Évaluations des clients U-Haul Moving & Storage of South Central
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of South Central
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Priscilla Z. le
Certain neighborhoods just have poor customer service and this so happened to be one of them.
Rene M. le
No liked
Ebony J. le
Very Great customers service! I will definitely recommend to family and friend!!!
jose M. le
Better customer service, the computers system was not working properly and the clerks take to much time to process. I tried the Van Ness location at Gardena , Ca. And the situation is worse, equipment filthy, the clerks at the returns ignored me until the finish chatting with another coworker who jus came back from lunch, the charge me for a dolly rental that I didn’t used, the said that they will credit my credit card but until now I have not received the refund. Please hire people who care and like to work.
Bridgett Y. le
Everything was wonderful. Including staff.
Zshemika J. le
Employees were not professional, they added equipment that I said I didn't need, and I was told when I made the reservation that I would be charged .99 cents a mile. I'm very disappointed and this will be the last time with Uhaul!
William P. le
Great service, help me with all my question.. supervisor was professional in helping me with my reservation that i had made at a different location.. great job!!!!
Shirley J. le
This last couple times I have visited this facility the customer line for service has been extremely long. I suggest that there be 2 reps to service the customer for quicker service
Tara M. le
Customer service is always great at this location.
CAROLYN S. le
The staff were very nice and helpful, however the wait time was a bit longer than I expected even with having made an appointment. The safety chains that were used for my trailer were too long. I noticed they seemed long when they were installed (they dragged the ground) but figured they knew how it was supposed to be. Due to the longer length one of the chain links broke half way for my cross country trip. This was alarming and concerning to me as I then stressed trying to find a shop to purchase an extra chain to rehook it, but couldn’t find anywhere where I was on a Sunday.... I continued to check the ball hitch tightness at every stop and it stayed well, but I do believe this shouldn’t have happened and that it wouldn’t have if the chains had been made the appropriate length in the beginning.
WENDY M. le
This was my first time renting a U-haul truck and the employee who helped me out was Wanda. She was great! Wanda had a great attitude and answered all my questions in complete detail. I definitely left the store at ease.
byron R. le
Nice place to rent and clean keep up the nice work
Syan E. le
We rented a truck early Sat. morning (10/5) from the UHaul location at 110 & Vermont Ave. There were 3 employees working at the store. All 3 were very courteous and explained all the details relating to truck and equipment rentals. The store was very busy with customers and the employees were detailed and manage to answer questions and provide great customer service. We returned our truck and was greeted by another employee at the pull-up station. He checked the vehicle, mileage and asked if the truck met our needs. Within 10 mins. we were done and heading home. I appreciate doing business with people who appreciate and value its customers. Thank you.
Brandon A. le
Your location is almost for me I will refer my friend and family
Jose A. le
Be more professional.
Tasha I. le
The rate for mileage
Janice H. le
The young lady LaTanya greeted me with a smile even though other customers were upset because simingly because the credit card machine was malfunctioning. She was doing her best but the patience of people can get a little heated. She handeled each customer professionally. I thanked her for being so kind to me once I got up to the window.
Tracy G. le
This location is very active with a lot of customers. On the day I returned equipment, the system was down for the whole company. It made my return very inconvenient causing me to come back twice, but the ladies that work there were very helpful.
THERESA M. le
I had a great experience and I would recommend this place to anyone that come to me for a Uhaul.
RAS H. le
The location didn't seem fully staffed to handle busy customer traffic for a Saturday morning.
Bobbi C. le
Very poor service never again and I think they cheated me
Steven R. le
Overcharged by 55 dollars by this location. The worker was helpful, however the system is very poor. I was 1 hour past schedule and got charged a full day plus another day of insurance. Never should have happened in over 20 years of using uhaul!
Clark B. le
My experience trying to book the trailer was nothing short of hellish. Your stupid policy of making motorcycle trailers in-town only made an already bad situation much much worse. Plus one customer service rep showed damn near no sympathy until I called her on it. Honestly, I don't ever want to rent a u-haul trailer ever again because of this
David P. le
The ladies running the place were so nice, helpful and very pleasant. I was told it “wasn’t a good neighborhood” but the neighborhood is clean and the people are nice.
Josephine S. le
Everything was nice
juanard g. le
Staff was always helpful & facility always clean
james w. le
Great!
Meiko H. le
good
Andrea H. le
If this facility had more large walk-in storage it would be awesome. The manager Dee is awesome.
wesley r. le
No comments
Heongjin Y. le
Manager does not have any reposobilitty with his job.
Robert L. le
Enjoyed my stay.
Deitra L. le
D and her staff are great! Very accommodating and always friendly! Thank you
rich h. le
Mice got into my storage. Some damage. Many droppings.
La Shay S. le
It was clean, quiet and there was always a cart and moveable stairs available!