Évaluations des clients U-Haul Moving & Storage of South Cypress
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of South Cypress
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Harrison W. le
Great
Victor G. le
The service by the ASM was excellent
Cheri A. le
Each employee that I encountered, three in total were all very kind and helpful!
Stephanie D. le
Customer service at the location is excellent.
Erik C. le
My first location was horrible...this one got the job done
jOSH E. le
I live in pa and somehow you are emailing me about a trailer in Texas. I was no were near Texas at this time. Make sure you have the correct email of your customer because I got someone else’s information
RANDY E. le
Knowing that it was a regular storage and uhaul store helped. The attendant was very courteous and efficient. She met me as I pulled in and had me out in just a few minutes.
Calvin R. le
Brittney was great to work with! We will definitely be back!
Toni T. le
I had a rough start with the location on Fry road and was frustrated when I arrive. The representative was not helpful at all. When I arrived at the FM 529 location the representative was EXTREMELY helpful and provided a discount. If I had not already paid for a storage until I would move my things there. The 529 location receives 5 stars from me for exceptional customer service.
Robineasha H. le
I do not know why uhaul would charge an additional $20 to hookup the car carrier when they know it has to be connected to the truck before you leave. It is bad enough that you are paying so much for the carrier it self that should be included in the rental.
Ramona M. le
Staff was excellent, professional, well informed and very easy to deal with. Will definitely utilize this location again.
David T. le
Disappointed I was charged an additional $20 just because I dropped the trailer off in the time I said I would rent it (10 hrs), but it happened to be after the store was closed. I told the agent I would rent the trailer for 10 hours and return it at 7:00. He said just drive up and drop the trailer - told me nothing about a $20 night drop off fee. Guess a day rental is only based on the hours the store is open. Again very disappointed.
Othneil D. le
Very friendly staff (especially Brittany) and well maintained equipment. Pleasant first experience. The only improvement I see this location can make is to add a little more parking.
Oscar G. le
Great customer service.
Ray P. le
We were treated so bad by that lady, at this moment, we haven't resolve issues with U-Haul because of her. Terrible Customer Service, charged twice, not want to up grade the rental, didn't report that she received the trailer, etc, etc, etc. It was a really bad experience with this people in Texas! I don't want to do business with TEXAS U-Haul!
Ken B. le
Very long wait almost an hour to drop off
Jeremy L. le
Long wait.
Michael W. le
My original pick up locatiion was Steeple Way Blvd. No one was at that location, which lost me an hour of time. Was very upset U-Haul sent me to this location!