Customer Reviews for U-Haul Moving & Storage of South Montgomery

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of South Montgomery

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Michaela M.
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I hate moving. With that said, today's move went as easily as it could possibly go, and that began with our first stop at Uhaul. Rick could not have been any nicer or helpful. Check in was fast and easy as was the return. This was far and away my best experience with Uhaul ever, and yes, I will use this location if I ever need to move something again. Rick made the whole day a bit better for me and my grown children. .

ERISHAY H.
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Customer did not leave a comment.

Jeremy J.
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James S.
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Customer did not leave a comment.

Tena T.
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Your customer service people at the call center were so very rude and unprofessional. It was a shock how rude Gina was to me. I've tried to speak to someone about this but keep getting put off...

Jasmine M.
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Customer did not leave a comment.

Gerry R.
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Dropped off after hours. Everything seemed fine. Was charged for two extra days with no reason given. I disputed the charges with Uhaul, and never got a response.

Shanavia W.
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Customer did not leave a comment.

Jasmine W.
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They are extremely to slow . They need another monitor and a check in should not take 30 mins with no one in the store.

Jesse M.
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Customer did not leave a comment.

Phillip J.
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Great customer service and friendly folks.

Allen S.
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Customer did not leave a comment.

Booker T.
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Very satisfied, nothing negative that I can mention. Had prompt service, All questions answered, friendly agent.Would recommend this location.

Sonja D.
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Thank you all for great customer service

Willie S.
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Great location and great staff Mr. Carr was very helpful.

Lawrenxce P.
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great location and great service

Jeff M.
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The whole rental experience was easy and efficient from start to finish. The staff on both ends was very helpful. Only downside was we discovered a leak in the trailer upon arrival in Louisville. Fortunately there was no damage to our belongings, and we informed the staff of Louisville of the leak. Would definitely rent again through U-haul.

Darryl L.
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The smell of smoke was overwhelming, me being a nonsmoker it was really strong, that is the only thing I would change or say I disliked. Reservations was very quick and easy and adjustment to my rental was very well handled and so was check in, everyone was very friendly and knowledgeable, helpful and polite, and the vehicle was very clean, other than the strong smell of smoke, Excellent.

ORRIS J.
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Customer did not leave a comment.

Lucy R.
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Ahmad J.
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robert M.
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Service

CONSTANCE G.
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Customer did not leave a comment.

Otis R.
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The on-duty attendant /manager was very knowledgable and helpful. I think his name was Kevin

Ron W.
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I used the app to get the truck after hours. The app ended up changing my reservation date and I have to call and it took over an hour to get the keys to the truck.

James S.
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Pick-up location was changed without my notification and new location office was difficult to find with no markings in an abandoned store warehouse in one isolated corner...scary actually.

LaVerne W.
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Had a great experience

No reviews have been submitted for this location.

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