Évaluations des clients U-Haul Moving & Storage of South Shore
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of South Shore
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Darlene S. le
Absolutely Nothing ??
Herbert B. le
This is my favorite uhaul and place of business in the region and the United States the manager there is freaking awesome and Shay you have some of the best representatives of Uhaul and business in general at this location on 71st and Stony island. Just truly unconditionally professional courteous patient genuine people .
WILLIE W. le
They could use a bit more help at the registers.
Isis F. le
Made a reservation ahead of time online. Had to renter all info again at checkout. Waste of time.
linda A. le
Cut the wait time for a vehicle. There was a customer who only wanted to purchase a box. There should be a system to take care of customers who don’t want to rent a vehicle.
Lindall C. le
Nothing your service was great
Denise L. le
I would like to thank Justine n Shay for there hospitality n understanding thru the hard times ......
Veronica A. le
Although I was unable to get the Cargo Van as intended..The Uhaul Associate made sure I left with a vehicle that suited my needs and the price was reasonable..thank you for your excellent customer service
Gale M. le
I was over charged. They were holding money on my credit card but tried to make me pay extra. And I still feel I was over charged by 10 bucks.
Robert W. le
Change nothing
Yvonne A. le
Great and honest service polite, well prepared for customers, and very knowledgeable thanks will use your service again and refer you to others.
Tequela D. le
Nothing, everyone was very professional and very kind.
denise M. le
This is my second time renting from UHAUL, both experience's have been perfect, and the gentleman at the counter is nice, courtesy, knowledgeable with UHAUL, and patient what a really good person you have working on your team...
Kendra J. le
The first thing they do is getting more cashiers i waited for over ahalf and hour in line without apology from store shift manager who rung me up this is just horrible why bother having a reservation if you have to wait so long there was no since of urgency wheee people started to walk out.
John P. le
Nothing to improve on. The employees all were very professional, helpful, and fast serviced. The van I rented was immaculate. Completely clean. The employees made renting and moving very easy. I could not have asked for a more easy going experience on renting a moving truck. When I returned the van, I couldn’t have asked for a easier way to return vehicle. It was a very easy and pleasant process. I will always be a uhaul customer. Thank you
Andrew J. le
Be more thoroug with scheduling appointments
Angela B. le
We had to stand in line aleast over thirty minutes.
ANTHONY Y. le
Service was slow your computer system was down and your associate's never let us know i have better things to do than spend one hour and half to return a truck terrible job South Shore Uhaul.??????
Maurice S. le
Ms Jones handle my transaction very well
bertha c. le
This facility is 10 out of 10 from the customer service representative to the supervisor to the workers who clean the truck I'm new to the city thank you U-Haul
Shereese T. le
Needs to be Sprayed seen pests/Roaches
Faye M. le
Better customer service. Its horrible
MARCUS L. le
None
Tracy S. le
Very nice staff with pleasant attitudes
PORCHA M. le
Couldn’t enter or exit my storage when needed. Price went up and the space was not accurate to the size it was supposed to be
April B. le
I want to say a special thank you to the staff the manager Justin and to the staff Miss Denise for being so helpful and kind sometimes that experience can be very difficult and scary to think that you
Jessica P. le
Roaches. The units are infested with cockroaches. Every time I accessed my storage I saw them crawling around in my unit and on my things. Disgusting. Friendly staff though.
Laura J. le
I think you owe me money
Elihu B. le
The staff here is helpful. They just didn't have accurate inventory online so I had to get furniture dollies at the south loop location / they held my trailer overnight so it wouldn't sit at my place.
latanya t. le
Keep doing what you doing.
Nadia S. le
The staff there are very helpful and Kind unlike other places I've been with rude staff..Ive had interactions with all the staff at this facility and they all have been very Polite and respectful and
Otis L. le
If there was 24/7 access then it would rate above average or better. The last U-Haul facility I used provided that service. It was located on 22nd St. west of Canal.
James B. le
None good job justin
BEVERLY B. le
Everyone was so professional and helpful. Made moving a breeze.
Kim J. le
This is a very helpful and supportive crew of people!
rafiq a. le
The best service ever & cost effective too!
Keith H. le
The Staff went out of their way. They were very professional, and worked with a sense of urgency. I would definitely return to this location.
Kaiesha L. le
Staff was unable to find my ubox, states my name was attached to an empty box not the one I moved my things into. Staff was rude when returning the uhaul truck. Customer service was not the best
Roosevelt h. le
My things where sold. Now how would you feel.
Seher S. le
When I wanted to unload my UBox, I called 3 days in advance & confirmed the day before. Upon arrived, it was not ready; the staff was rude & dismissive. This location is very disorganized.
john b. le
I really enjoy my first time rental and storage... The staff was nice and friendly!!!
Crystal M. le
This facility sold EVERYTHING I ever worked for that was contained within that unit and failed to give me proper notice. This happened even after I visited the facility and seemingly worked out payme
Elizabeth D. le
The U-Haul facility did an ok job. They were two hours late in having the truck hooked up to the trailer and Ubox as promised.
Niketa D. le
My experience with Denise,Shay and Justin was spectacular. They where all very friendly, courteous and extremely helpful. I will continue to use this location because of their professional service
Rosemary C. le
The facility air conditioning was broken on the day we arrived. At our starting location, receipts weren't offered but once in Chicago, Justin Slay, the manager, was very accommodating and friendly.
Tammy L. le
Fantastic service! Thank you!
jonathan s. le
All staff were helpful and courteous. Thank you!
leon s. le
The staff was great. They are never rushed, and always courteous to everyone who's in the office. The main website is bad -- my storage contract didn't show up on my account, so I was unable to pay.
Toya F. le
I wish the facility was open a little later
Teresa R. le
was un professional tell you want price over the phone you coming to the office it something else the storage units are nasty and have mice I have a mice in my new apartment was not here before
kenyatta f. le
I can't complain about the service. Everyone was helpful. One worker used very vulgar language. Even though she was off the clock, she had her uniform coat on & ID displayed. Still representing UHaul.