Le client n'a pas laissé de commentaire.james R.
Customer Reviews for U-Haul Moving & Storage of Southern Hills
Pour nous contacter
Shreveport, LA 71118
Services dans cet établissement :
- Du lundi au jeudiDe 7 h am à 7 h pm
- VendrediDe 7 h am à 8 h pm
- SamediDe 7 h am à 7 h pm
- DimancheDe 9 h am à 5 h pm
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Mike K.
Love this storages facility. The staff has always been helpful. If there are any type of issues they have a solution!VERONICA F. | Premières impressions
Friendly and helpful staff.ASHLEY J.
the store manager is a angelsasha h. | Expérience générale
Super team.Sonia S.
Le client n'a pas laissé de commentaire.MARYSSA B. | Expérience générale
Mike was a pleasure to work with. The guy that did the check in was awesome as well, I didn't get his name.Larry H.
Once you register online, it was an easy check in and check out process.Joe S.
Le client n'a pas laissé de commentaire.TROYCE M.
Le client n'a pas laissé de commentaire.sheena j. | Expérience générale
Mike & Brandon were great !!LaTatiannia H.
Jarvis was excellentTyrus O.
Le client n'a pas laissé de commentaire.Kristen L.
Le client n'a pas laissé de commentaire.christopher b. | Expérience générale
The service was great, I was greeted with respect and I appreciate this Uhaul location, thank you.NICOLE P.
Jarvis has outstanding customer serviceItaly M.
Le client n'a pas laissé de commentaire.Alicia H.
Le client n'a pas laissé de commentaire.Kristen L.
Le client n'a pas laissé de commentaire.Marlon J.
Jarvis was great and whomever I was on the phone with for customer service was greatSIR DARICK F.
Le client n'a pas laissé de commentaire.RITA D.
Nothing everyone was fast and courteous they all did an excellent job assisting my needsJECARLOS M.
Spent 4 years with u haul Thanks very muchVERGENIA M. | Expérience générale
Le client n'a pas laissé de commentaire.betty m. | Expérience générale
All went wellmatt W.
Le client n'a pas laissé de commentaire.Chasity B.
Le client n'a pas laissé de commentaire.John G.
Le client n'a pas laissé de commentaire.Adrian T.
Le client n'a pas laissé de commentaire.Kathie C.
My items were maintained in good condition for about two years. Overall, staff and stored items were very pleasing. I would use this Southern Hills facility again. Thanks again.rebekah r. | Expérience générale
The young man/assistant was very friendly, knowledgeable, helpful, and patience.betty m. | Premières impressions
Le client n'a pas laissé de commentaire.VERGENIA M. | Premières impressions
Rats ate my belongings up. Assistant manager was rude and had terrible customer serviceCandice p. | Expérience générale
The gentleman working was very very helpful and allowed me to see the unit size. Just a very good experience.tammy t. | Premières impressions
Le client n'a pas laissé de commentaire.Michael T. | Expérience générale
Le client n'a pas laissé de commentaire.Quincy B.
Le client n'a pas laissé de commentaire.kaiko w. | Expérience générale
Le client n'a pas laissé de commentaire.LORICE F.
Le client n'a pas laissé de commentaire.curtis C.
Le client n'a pas laissé de commentaire.Johnneiska W.
Excellent service!!chris B.
Excellent, courteous, and professional staff. Great rental place! Dr. WashingtonRichard W.
Le client n'a pas laissé de commentaire.SHERRY K.
Friendly and helpful staffJohn W.
Le client n'a pas laissé de commentaire.JOHN B.
Le client n'a pas laissé de commentaire.kaiko w. | Premières impressions
Le client n'a pas laissé de commentaire.Lynn H.
Mike the manager is fantastic. He really caresâ€"- if you ever had a bad experience at a u haul location â€"- I can tell you right now that if you ever use this location you would always go back. Everyone is friendly and helpful there. A+ plus. 9380 Mansfield rd Shreveport, LA clean clean clean and I just can't say enough good about this location. Shelby Jonesaaron J.
Stored my belongings for 5yrs, no problem, no fuss. ThksRegina R. | Expérience générale
Le client n'a pas laissé de commentaire.Johnny J.
I came to this location because your general manager at the Hollywood location is very unprofessional. My brother had a hard time apparently and she was telling me all about it. She said he thought he was superior to her and called him a racist which is very ironic because they are both black. Aside from that she really didn't have any business talking to me about his business.joseph M.
Le client n'a pas laissé de commentaire.Tyler M.
Brandon greeted me at the door not waiting for me to get inside and was quick to check us in and get us on our way.Elizabeth M.
Le client n'a pas laissé de commentaire.Demetric F.
Mike was amazingly helpful and very niceSHELBY J. | Premières impressions
Le client n'a pas laissé de commentaire.Jessica B.
Le client n'a pas laissé de commentaire.Labrisha J.
Le client n'a pas laissé de commentaire.Gregory G.
Le client n'a pas laissé de commentaire.Lindsay C. | Expérience générale
Le client n'a pas laissé de commentaire.lamar H.
Le client n'a pas laissé de commentaire.Semmie B.
Le client n'a pas laissé de commentaire.Patrick H.
When I got there to do the check in with my cell phone â€¦. it told me what truck was mine. Well I went to find it and somehow the truck that was reserved for me was also reserved for another guy that was there at the same time I was. How do you assign the same truck to 2 different people? The person working there straightened it out but it put me behind a little.Robert F.
Le client n'a pas laissé de commentaire.Kristen M.
great service and very helpful staff; will use again if needs ariseRonnie J.
Le client n'a pas laissé de commentaire.Kathy G.
Le client n'a pas laissé de commentaire.Dion G.
The best customer service I seen in a long time.Teresa C. | Premières impressions
I explained the situation to the guy I dropped the truck off too and he said that he couldn't help me and good luck getting anything backCharlie H.
Staff was always helpful and courteous. Whenever I move again, I will use them again. Will recommend them to family and friends.Gwendolyn L. | Expérience générale
Very nice and courteous staff.Carla A.
Very nice and friendly manager! Easy rental!Barry M.
Le client n'a pas laissé de commentaire.DavidC H.
Very helpful and professionalmelvin d. | Premières impressions
I wish office hours were a little longerTeresa J. | Premières impressions
The attendant was very helpfulThomas L.
Le client n'a pas laissé de commentaire.shefelah b. | Premières impressions
Truck had a service warning light on for the entire tripWILLIE A.
This comment is not applicable to either the pick up or drop off locations. However I had several occasions to need to call U-Haul and the first time I called I spoke with a man in scheduling who is absolutely the most rude person I've ever dealt with in customer service. The last time I called I spoke with a regional representative in Shreveport, Andrea, she was absolutely wonderful. I cannot say enough good things about her, about how she handled my situation and the help that she was able to give me. I hope it you consider her a valued employee because I certainly did.Christelle S.
Staff at pick up location were very helpful and friendly. Took about 10 minutes to get paperwork finished and into the truck and on my way. Staff did an excellent jobWayne A.
Le client n'a pas laissé de commentaire.Alexis P.
Le client n'a pas laissé de commentaire.Daniel R.
Le client n'a pas laissé de commentaire.James L.
Le client n'a pas laissé de commentaire.nancy R.
Employee was very knowledgeable and friendly.Edward G.
Le client n'a pas laissé de commentaire.courtney W.
Great staff, great attitudes, and they made my day.Patrick C.
There is an open customer complaint on the manager of the store. Refer to pending customer complaint.Aryka W.
At today's fuel prices please double check the fuel gauge. Please again thanks for the very good working, well driving equipment. The Truck and Tow Dolly worked almost perfect. ( only problem was that lady in Shreveport who was very much nice and very polite & very ProfessionalMelissa J.
Le client n'a pas laissé de commentaire.ANDREA C.
Le client n'a pas laissé de commentaire.LaShonda S.
Le client n'a pas laissé de commentaire.Antionette O.
Keep doing what you doing great serviceDaniel C.
Manager and employees are always Friendly and knowledgeableEdward G.
Le client n'a pas laissé de commentaire.Jody P.
Le client n'a pas laissé de commentaire.willie F.
Le client n'a pas laissé de commentaire.Charles W.
Le client n'a pas laissé de commentaire.Dion G.
Nothing everything was A OK, didn't have any problems, THANKSDoris F.
Le client n'a pas laissé de commentaire.Benard R.
The gentleman that took care of me was very professional and I regret not getting his name. He is an asset to you company.mary H.
Le client n'a pas laissé de commentaire.meshell H.
Le client n'a pas laissé de commentaire.Michael M. | Premières impressions
The gentleman that assisted me was knowledgeable and efficient. He was very friendly.Edward G.
I started the rental process online and completed check in at the counter. The process was simple, and I received my rental in no time. Mr. Mike and Sheena were awesome.Shavon H.
Le client n'a pas laissé de commentaire.JOSEPH B.
All good.leon B.
Le client n'a pas laissé de commentaire.Georgia C. | Expérience générale
We have rented many u-hauls over the years and this was absolutely the best of the best from beginning to end. The young man that helped us was so very nice and helpful from checking us in, selling us some mattress covers , to taking our payment . He also explained how to show the existing damages and fuel on the email that was sent to my phone. It has been a little over a year since we rented several and u-haul wasn't that updated on their rentals. My two grandchildren in Shreveport will be going to LSU next Fall and I definitely plan to rent what we need from this location.patricia K.
Le client n'a pas laissé de commentaire.Kanekia B.
Could not have been better. Thank you Brandon.Shelia J.
Le client n'a pas laissé de commentaire.Candice M.
Good location for me.All employees were courteous and helpful.I have no complaints.Irma m. | Expérience générale
Le client n'a pas laissé de commentaire.Mine J. | Premières impressions
Le client n'a pas laissé de commentaire.Renita M. | Expérience générale
Just wish I could of got my items but they got sold…Rebecca J. | Expérience générale
Le client n'a pas laissé de commentaire.Frederick D.
They didn't have the truck I needed however the customer service rep got me into a bigger one and added a utility dolly. She was amazing.Aviance S.
I will definitely rate this U-Haul A1. Excellent customer service. I have been dealing with U-Haul for a long time and are definitely the best. Thank you guys for everything!Veronica F. | Expérience générale
Le client n'a pas laissé de commentaire.SCOTT S. | Premières impressions
Le client n'a pas laissé de commentaire.Candice p. | Premières impressions
Had the unit for 4 years, no complaints.CHRIS C. | Expérience générale
Le client n'a pas laissé de commentaire.Regina R.
Le client n'a pas laissé de commentaire.Jacqueline H.
Le client n'a pas laissé de commentaire.Kimo S.
Le client n'a pas laissé de commentaire.Michael C.
Le client n'a pas laissé de commentaire.Getonio C.
Le client n'a pas laissé de commentaire.Quincy M.
Le client n'a pas laissé de commentaire.Jasmine M.
Le client n'a pas laissé de commentaire.Jath M.
I rented 24 furniture pads, a furniture Dolly, an appliance Dolly and two regular dollies. They didn't have any furniture pads when I got there except the six on the truck and no furniture Dolly. Their excuse was that they didn't have any but I pointed out that I made my reservation on Tuesday and they had a four days to make sure everything was with the order. They tried to send me to other locations to pick up what I needed. I told them I should have been called well before I came to pick up the truck. I had movers scheduled and had just come from staying with a family member in the hospital who has Covid pneumonia. Also, later I discovered I had $100 cash missing out of my wallet. There was five hundred in there originally to pay the movers and I had left my wallet on the counter to walk outside and get my phone never thinking I'd be stolen from. You should check the cameras for 9:15-9:45 am on Saturday the 15th to confirm this. It's not in my car. I paid with a credit card at the location and never pulled any cash out. I'm not happy overall with this experience. The black male employee tried to get the supplies brought to the store for me but the older white man just wasn't willing to go that extra mile. When the black man pointed out the blankets in the store, the older white man told him those were for sale. So he could've made this right, but chose not to. If this had been one of my employees treating a customer like this, they would've been fired on the spot.Kelley D.
i can't recall ever having any bad experiences with U-HAUL. They have always been professional and courteous.DEBRA T. | Expérience générale
Prices are a little high but security is good people are friendly location is convenient for meIrma m. | Premières impressions
Le client n'a pas laissé de commentaire.suzette w. | Expérience générale
Le client n'a pas laissé de commentaire.Alexi S. | Expérience générale
Le client n'a pas laissé de commentaire.mellisa m. | Expérience générale
Le client n'a pas laissé de commentaire.Ruthie W. | Expérience générale
Le client n'a pas laissé de commentaire.Kevin A. | Premières impressions
Honestly the old Caucasian guy that works in the front is extremely rude, and does reacist things... I don't like him, my father told me not to get a storage unit there because he's experienced the same thing. That guy attends to talk to people any kind of way and he has an entitled attitude about himself, he's rude and racist.felicia d. | Expérience générale
Great service!LATARIUS D. | Expérience générale
The manager was very helpfulGlenda N. | Expérience générale
Le client n'a pas laissé de commentaire.MITZI E. | Premières impressions
Management was nice & very friendly!Kiara W. | Expérience générale
Le client n'a pas laissé de commentaire.Dwanna H. | Expérience générale
Le client n'a pas laissé de commentaire.Clyde B. | Expérience générale
The staff is always very polite and helpfulLinda L. | Premières impressions
Le client n'a pas laissé de commentaire.ASTRED A. | Premières impressions
Did notice a couple cockroaches in the storage room I rented... plan on putting a roach motel in.TAYLOR B. | Premières impressions
Le client n'a pas laissé de commentaire.CHARTESE B. | Premières impressions
Le client n'a pas laissé de commentaire.Eddie J. | Expérience générale
Le client n'a pas laissé de commentaire.Michael K. | Expérience générale
I need to cancelled though. The stuff is ruin.Sandra H. | Premières impressions
What a great facility and the staff was awesome. They were always very helpful and friendly. Thank you for the great service.Kelly P. | Expérience générale
Very nice, quick and easy, storage unit was clean.ally r. | Premières impressions
Our storage unit roof leaked and got a lot of our stuff wet we have not been contacted by the insurance we purchasedjoel w. | Expérience générale
Need to make sure that rooms are dry after you clean them out. I had a few spots that had a little water in my unit, but I still was able to place my totes down first on the dry part of the room.Leslie H. | Online Move In
Staff very friendlyFrances H. | Premières impressions
If I need to rent anything, I will be back.Cheryl S. | Expérience générale
Le client n'a pas laissé de commentaire.Linda D. | Premières impressions
The customer service Skills of the management (Shenoa Mandigo) and her team Member (Mike) were outstanding in all aspects. They were helpful with any issues that came up.. Highly recommend this location and staff for their professional attitude during my rental period. Well done !billy w. | Expérience générale
Great facility, well kept with very friendly management and stafffSCOTT S. | Expérience générale
Le client n'a pas laissé de commentaire.Natasha P. | Expérience générale
We rented a climate controlled room while building a house, and couldn't be more pleased with U-Haul's building, security, ease of rental, and service!Michelle M. | Expérience générale
Le client n'a pas laissé de commentaire.Nancy D. | Expérience générale
Le client n'a pas laissé de commentaire.Misty K. | Premières impressions
Le client n'a pas laissé de commentaire.Charles W. | Expérience générale
Excellent customer serviceDavid M. | Premières impressions
Le client n'a pas laissé de commentaire.Lorna S. | Expérience générale
Le client n'a pas laissé de commentaire.Charles W. | Premières impressions
Thank you for a secure year. Nice staff.Rosia H. | Expérience générale
Will go back any timeTORRIE A. | Expérience générale
Very nice and clean facility! Each worker we encountered was very professional and helpfulJerry B. | Expérience générale
S.O.ANGELA B. | Expérience générale
Will use againWalter W. | Expérience générale
This is about the 4th time using this location. And I wouldn't change the it for the world, this staff is very helpful and professional. ThanksBridgette H. | Expérience générale
Not sure why you are now sending me a bill for $155.90. I handed that check to the store owner ON TIME and was called back. I was handed the check back since I was moving out. What's the deal?????JEANETTE O. | Expérience générale
During our remodel, it was necessary to store home furnishings. It was very convenient having this UHaul facility located so close to us.Evon M. | Expérience générale
Great employees on staffCHARLES W. | Expérience générale
excllentMaketria A. | Premières impressions
Very nice workersTORRIE A. | Premières impressions
a+KENNETH L. | Expérience générale
They are the bestLawrence G. | Premières impressions
Mr Mike was very nice and informative.Rosia H. | Premières impressions
Moved in and got settled. Clean unit.kaiser c. | Premières impressions
Everyone was nice, facility was cleanSacora L. | Expérience générale
I’m so happy to see there are some nice people in the world and helping me to put my things in place that i feels that it’s in safety place and I wanted to thank y’all that I’m with uhaul company.gloria w. | Premières impressions
Very kind people. Were a great help to me because my wife passed away & they were so understanding & helpfulJOHN A. | Expérience générale
I had such a great experience. The staff was awesome and very helpful.celia e. | Expérience générale
Facility is well kept and secure!COURTNEY L. | Expérience générale
Rented 2 separate facilitating a move from Houston Texas. Manager and staff alike were always friendly and cooperative, helping to make my transaction so much easier. Definitely use again.Douglas K. D. | Expérience générale
Very helpful and a sincere concern to satisfy.Doug D. | Réservation
Nice experienceTHERESA B. | Expérience générale
Professional and polite. Helpful and informative. Couldn't ask for a better experience, they are extremely friendly, fast and efficient!keith m. | Expérience générale
The workers in the office was so friendly and made my move to Louisiana a pleasant onejohn w. | Expérience générale
Every one was so nice and helpful! Yes I would use again and recommend to my friends and family! MerciFAYE M. | Expérience générale
Entire staff very professionalsuzette w. | Expérience générale
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