Évaluations des clients U-Haul Moving & Storage of Southern Hills

Our storage unit roof leaked and got a lot of our stuff wet we have not been contacted by the insurance we purchased

Need to make sure that rooms are dry after you clean them out. I had a few spots that had a little water in my unit, but I still was able to place my totes down first on the dry part of the room.

Staff very friendly

Keep all the same! Ms. Mandigo was excellent, professional and friendly during my last minute rental.

Great Customer service, Best Uhaul service's in North Louisiana. Thanks

Customer service was great! Highly recommended!

N/a

We had a very pleasant experience

If I need to rent anything, I will be back.

Customer service agent Shenoa was very professional and knowledgeable of the equipment and the operation of it. Very pleased.

The service associate was extremely helpful. He answered our questions. He had the van ready to go when we arrived.

Over all the best customer service I have ever received with using U-haul

Mike, the manager, is very friendly, professional and courteous. We have used the services 3 times in the last couple of months and it has been a painless process each and every time. He will continue to get my business.

Each employee and the owner was friendly and explained everything

No improvement needed,could not believe they were open on a holiday. ☆☆☆☆☆

Everything was just fine.

No improvements are necessary. My overall experience was fantastic!

The air conditioner was not working well but it was not the fault of the location. The manager was notified and all was taken care of.

The customer service Skills of the management (Shenoa Mandigo) and her team Member (Mike) were outstanding in all aspects. They were helpful with any issues that came up.. Highly recommend this location and staff for their professional attitude during my rental period. Well done !

Super Job!

Efficient and helpful.

Customer service rep was horrible

Great facility, well kept with very friendly management and stafff

Awesome pickup and drop off!!

The sales clerk was awesome

The only thing I mis understood was when asked about the miles to the location I was moving to. I guessed at it and ended up being charge for mileage I should have already had in the contract. It was my first time renting a U-haul. So maybe that part should be explained better to customers.

Nothing

Nothing very easy and quick to pick up and return. People very pleasant and customer focused. 10 out of 10.

My reservation was on time. The truck was clean, comfortable, and easy to drive. The mirrors were up to date and the blind spot mirrors were GREAT. I could see everything with ease.

Employees were very helpful and courteous

Everything was perfect!

I was completely satisfied with my service.

Serv was timely, courteous and professional I've used this location twice before both times was excellent

We rented a climate controlled room while building a house, and couldn't be more pleased with U-Haul's building, security, ease of rental, and service!

Service was excellent and was a very good experience. Facility was clean and well organized.

Excellent customer service

Thank you for a secure year. Nice staff.

Will go back any time

Very nice and clean facility! Each worker we encountered was very professional and helpful

N/A

N/A

The tow dolly was rented to me in a damaged state. Both the store owner/manager and I did not see it before I took it off the property. (Prob caused by previous renter). But, after I called back to the store, Mike made it right and we agreed to keep using it for the trip. The return store (Joshua Lara - manager) was just as great and offered a respectable adjustment/refund to my contract. Overall, both stores for the win!

Have more than one man there to help . He was great but he could have used some help

The whole team was excellent! They were very friendly and explained the whole process. Mike did an excellent job hooking up the trailer and then unhooking it when i brought it back. The process was streamlined and very fast! Kudos to this team!!!!!

Will use again

The didn't have the 17 foot truck, and down graded me to the 15 foot truck. They mad sure i was compensated for my ride. Great staff, my second time using them great experience everytime

Make sure customers are aware of all charges and not forget to tell customers if they use something their charged

This is about the 4th time using this location. And I wouldn’t change the it for the world, this staff is very helpful and professional. Thanks

Customer service was excellent

Professional and friendly staff. Thank you!

Keep serving the public like you do

Not sure why you are now sending me a bill for $155.90. I handed that check to the store owner ON TIME and was called back. I was handed the check back since I was moving out. What's the deal?????

Shenoa was very friendly, courteous and efficient. Well done!!

During our remodel, it was necessary to store home furnishings. It was very convenient having this UHaul facility located so close to us.

Great service!

NOTHING

I had a very pleasant experience! Mr. Thompson was very professional, explained the details of the haul contract. I also had a very short, but pleasant experience with returning the pickup truck. The young lady was timely with inspecting the truck and closing the contract.

The gentleman that helped me (Micheal Thompson) was very sweet and helpful because I was really unsure about what to do with towing my car. Amazing service!!!!

All went great, thx very professional and helpful

Great employees on staff

excllent

Very nice workers

a+

They are the best

Mr Mike was very nice and informative.

Moved in and got settled. Clean unit.

Everyone was nice, facility was clean

I’m so happy to see there are some nice people in the world and helping me to put my things in place that i feels that it’s in safety place and I wanted to thank y’all that I’m with uhaul company.

Very kind people. Were a great help to me because my wife passed away & they were so understanding & helpful

I had such a great experience. The staff was awesome and very helpful.

Facility is well kept and secure!

Rented 2 separate facilitating a move from Houston Texas. Manager and staff alike were always friendly and cooperative, helping to make my transaction so much easier. Definitely use again.

Very helpful and a sincere concern to satisfy.

Nice experience

Professional and polite. Helpful and informative. Couldn't ask for a better experience, they are extremely friendly, fast and efficient!

The workers in the office was so friendly and made my move to Louisiana a pleasant one

Every one was so nice and helpful! Yes I would use again and recommend to my friends and family! Thank You

Entire staff very professional