This site is large and new so access is very easy with plenty of room to maneuver. Staff was friendly and efficient.
MARCUS FCustomer Reviews for U-Haul Moving & Storage of Spanish Springs
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Associates were friendly and timely during pickup and return! I I can recommend this location!
CALVIN DReally happy I went rented from hauler, I moved from storage unit 3 months renting make buy insurance my rate went $74 to $119 per month, plus the office staff lied to said they didn't have smaller unit went they, I'm really happy I went to uhaul uhaul staff did ask me personal questions, staff uhaul is professional.
Russell B | Premières impressionsWe have rented for this location before and everyone has always been helpful, at time of rental and when returning I can't think of anything to help improve.
RONALD NI would like to give a shout out to Raymond W. He provided the best customer service I have seen in the last decade. He is knowledgeable of the products available and provided fantastic customer service on pick up and drop off in a great, positive manner. He deserves a raise or promotion, probably both. He is the definition of a quality employee and then some. If only other businesses had awesome personnel like himself. Thanks for a great rental experience U-Haul.
NOLAN BI drove the trailer to the waiting area as directed and no one from store came out for 8 minutes. It wasn't until another customer rang the bell to fill up propane tanks
Roderick LIt was seamless, simple and very efficient!
Linda SStaff was very helpful as I've never rented a uhaul truck or storage before. Manager was very nice.
Wanda B | Expérience généraleHere we go again! If the drop off location changes, let the customer know. Reservation desk changed locations on the pick up and drop off. Please consider that a move is stressful enough and when communication is broken and a customer has to drive across town, this adds to a longer experience.
Paul NNice place to store household goods and affordable pricing.
Geo J | Expérience généraleRaymon was amazing i was annoyed my pick up location was changed and 20 minutes further away but thanks to him within moments we were laughing and he had amazing customer service had helped Mr get everything i needed for my trip and it was so easy.i luve uhaul i have been a customer for well 13 year. Honestly i have only had 2 bad experiences ever not many companies are this good with there customers.
KASSIDIE HAwesome customer service. Thank you.
BRUCE AThis facility is huge!! Everything that you need for packing and storage is here on site. The employees are very helpful and knowledgeable.
JOHN M | Expérience généraleWe turned the truck in on May 2, 2025. Unfortunately there was only one employee working on this busy Saturday. However, Viviana handled all the customers efficiently and with grace. We were there the day before getting our storage units situated and the two men working were very helpful and patient with us. Highly recommend this U-Haul station.
JOHN M | Premières impressionsThere was essentially a hole in the cargo area of the truck. It was a safety hazard and made loading and unloading more difficult because it was right in the main path to the ramp. Also, when I picked the truck up, it only had a quarter tank of gas.
JAMES NAfter our ordeal with the elongated trip due to road hazard, it was nice being greeted by the team at the drop off that was understanding and really took care of the process of dropping the equipment fast and easy. Another 5 star customer service.
MESFIN MThanks for a open 1st floor inside unit.
Geo J | Premières impressionsThe attendant was friendly and quickly disconnected and checked in our trailer.
Todd WGreat service
FLORIBERTO SMy only comment: I returned truck and car hauler,early. I did email my request to Mr Flores-Vasquez. No one ever offered me a receipt! I am still waiting, I would like a hard copy. Everything was great , nice employees, clean, Curtious.
CRYSTAL M | Premières impressionsVery professionally run location. I worked with them before and I certainly will again when I need to rent again.
John HAbsolutely Nothing Mariana was awesome. Made paperwork easy,hitched up Trailer and made returning a breeze. ***** Star Service at Pyramid location.
BRIAN BGreat facility, great employees! Special thanks to Raymond for going the extra mile for a regular customer!
GAIL MOut of 4 storage experiences in my life, this was BY FAR the Best experience. Setting me up felt easy, the staff was super helpful and friendly. It made me feel like I should have used U Haul storage the entire time I have had a storage unit. Merci.
deborah k | Premières impressionsThe staff at 11425 Digital Ct was outstanding. I had a change in reservation tab the counter with Curtis. He assisted me to find a more suitable trailer for my needs as the one I reserved was too small and a larger one was available. In the 2 minutes my reservation needed to be revised, another online client reserved the very trailer I was trying to switch with. So...Curtis called your traffic dept to get it swapped. With newer Traffic staff, this swap became tied in knots...There has got to be another program U Haul can explore. This was minor in comparison to my last reservation. Nonetheless my U Haul nightmares continue. Curtis saw the entire problem through to correction. My issues are not with the staff at this location! They are all as helpful as they can be using the miserable dispatching system U Haul utilizes. There has to be a better way. Thank you Curtis for your diligence.
CAMERON CThis was our second experience with moving & storage with U Haul. It was great. All expectations were met & we would highly recommend U Hul to anyone.
Corinne B | Expérience généraleAwesome customer service, I been to location atleast 3 time in the last 12 months
MICHAEL MLove this location. Probably the cleanest and friendliest U-Haul facility I have ever used. 5* all the way!
MARIA CHey Google search said the storage facility was open until 10 PM on Sunday when I got there at 7:30 it was closed and not accessible. The staff working at this location were very personable and professional.
Grant L | Expérience généraleManager and staff were all very helpful. First time renter so it went well. Scheduling was great.
WANDA BReally nice experience. Attentive staff. Extremely clean facilities. Quick loading / unloading!
LARRY G | Premières impressionsFANTASTIC STAFF!! Please keep your Regional from working with customers - he almost cost U-Haul our business.
JOHN PFriendly and welcoming staff!
Jennavee M | Expérience généraleThe manager was very helpful.
Christopher J | Premières impressionsThe staff was amazing, I cant say enough about how nice and welcoming they always were.
Tessa D | Expérience généraleVery friendly and helpful
BENJAMIN HThe lady that opened the door was late 7:15 . She was rude not even nice or apologetic. The male clerk was nice and did his job well. Time is money! Not that she was 15 minutes late. But rude and nasty!
MARVIN EYour staff did such a great job, it would be difficult to improve. Very friendly, helpful, knowledgeable staff. And your rates are very fair!! Thank you!
PHYLLIS JToo far away to drop off, however, even though the staff was great.
SPENCER MEverything was perfect
DANIEL TGreat customer service.. Everybody was super friendly... MY only issue us the Trailer leaked oil on my Brand New Driveway.
SCOT PThe employees were very friendly and helpful! Really made the process easy.
Larry B | Premières impressionsReturning a one way trailer was very quick and convenient, as was getting a storage unit.
Grant L | Premières impressionsThanks !
Kathy H | Expérience généraleCurtis and the team was extremely helpful!!
ilona s | Expérience généraleThis location and staff are excellent. However, the only downside is not because of this UHaul location but because of UHaul. I only recommend UHaul for in-town moves. Uhaul does a horrible job of maintaining their trucks, and they are super scary to drive on the freeway or anything over 50 mph.
MICHAEL RDo not go into contract with U Haul under any circumstances. You will regret it. I promise.
Gabriel GThe GM was very rude, standoffish and made no effort to help me. I was the only one in the office area and I had to call Scheduling and Customer Service to work out my drop off. The GM made no effort to assist and simply walked away into her office. I couldn't believe the "no care" attitude toward me. I paid $900 for a 20' truck and an Auto-transport trailer and was treated very poorly!!!
RYAN RNa
WILLIAM RAmazing staff and customer service. Facility is amazingly clean. These people go far above and beyond expectations.
DAVID BVery good facility with VERY helpful staff.
Rafal P | Expérience généraleCustomer service was second to none
BRADLEY RN/A - the team is great!
WENDY GThere was road grime on the front of the trailer that could have been sprayed off with a hose.
Roderick LI have frequented the location many times this month. Marisa had helped me each time and she's been extremely helpful with everything. 10/10
ANDREW MNothing The Staff was courteous ,pleasant and professional.
BRIAN BSuper easy rental experience all of the staff was very friendly and responsive.
DONALD PThe safety chain was difficult to attach to my Honda Ridgeline hitch. The newer clip on safety cable and click in ball receiver hitch was much easier to attach. Otherwise our trip from Reno to Tigard went very well.
JOSEPH STruck was great, service not so much. Still would reccommend to a friend.
Scott SThe employees were very helpful!
Ryan V | Déménagement en ligneWhen one of your employees tells me they will unload the utility trailer and check it in for me…. They need to be sure they actually check it back in!!! I got an email this morning telling me that I have to contact U-Haul because the equipment wasn't turned back in!!!!!
DALE HAwesome customer service
FRANK OGreat experience and wonderful staff. Easy process on check out and return.
MARK MThe staff here is great.
MICHAEL KU-Haul was simple and easy, the personnel was very knowledgeable and everything went smooth. I would recommend this facility to friends and family.
MARK AThe location was extremely far. There are so many Uhaul locations in the Reno & Sparks . The Sparks/Spanish Springs location where I was told to drop it off is probably the furthest location from where I moved to. Very disappointed! I had to pay the driver an additional $30 to drive that distance.
Donna DThey were professional and personable, they do a great job!!
MICHAEL MSam who assisted me in getting my storage unit was very kind and had great customer service
TERESA M | Premières impressionsAllow customers to select the location they want to drop off the equipment. Did not give me the option to choice I had to drive completely out of my way to return the auto transport. Then I was told it would cost me an additional $25 to select where I wanted to drop it off. That's price gouging.
ROBERT GFacilities and staff provided an excellent moving experience.
tONY c | Expérience généraleThe person we dealt with was very knowledgeable and helpful throughout the whole process. Greatly appreciated.
ROBERT RAll the employees were very knowledgeable, friendly, professional, and nice. The store has an outstanding supply of moving products, very nice to have so close to my house. And I really like the free lock I received when I rented the storage unit. Merci.
Alan T | Expérience généraleSomeone changed my reservation from 6 AM to 8 AM unbeknownst to myself. When I arrived at the location to try to unlock the truck via the mobile app, I could not because it said I did not have a reservation. Then, when I tried to scan the QR Code at the front of the building, that did not work in the app either. So I had to call customer service. The customer service representative I spoke to was very helpful and tried to get things resolved. She was able to change the reservation back to 6:30 since that was now the time. But then I was unable to unlock the vehicle because the location kept saying I wasn't at the location, even though I was at the location. The individual on the inside of this location came out and said, Hey, is everything okay? And I said no I can't get into my rental, he says, okay, well, I open at 7, this is 645, and I say, okay, well, I can't get in my vehicle. He says, okay, well, I open at 7. I say oK and he shuts the door. So, I'm left to figure this out by myself sine I hung up with the rep once he opened the door. I was finally able to get into the vehicle at 7 o'clock, over an hour after I had originally planned to get the vehicle. The whole ordeal set me back over an hour on my plans to get started early in the morning. So overall, this location has not been great, at least with regards to my situation. I can't say that I wouldn't recommend getting a U-Haul from here to someone. Since it's such a big facility, but I guess getting a U-Haul when you actually want to get a U-Haul might be a little bit more difficult due to whoever changed my reservation, and the guy at the location not being very helpful. I'm not sure what the policy is on clocking In early or getting OT, but with 15 minutes, I really feel like he should have helped the customer as opposed to say he opens at 7.
Michael KAre stay there was awesome just a bit pricey compared to other states. Would recommend them though.
Robin B | Expérience généraleThe customer service has been amazing!
David B | Déménagement en ligneI am truly delighted with the quality of service. The people are friendly, efficient, and effective. All the products I needed were available for sale. I can't ask for a better experience.
DEBORAH B | Expérience généraleThe staff is great, friendly and helpful. The facility very cool. Everything you need is there. I do miss the complimentary coffee.
James C | Expérience généraleVery helpful team!
HAYLEIGH H | Premières impressionsThanks for a great experience.
nancy t | Premières impressionsWe fell in love with the staff. Marisa and Sam couldn't be any kinder or helpful. Love the security! We are so thankful, you made our moving to Nevada so much better.
Maria C | Premières impressionsThe gal who helped me this past time is amazing. I was looking for an RV parking spot that I could pull into and she took so much time in helping me find the best possible one. I typically only store my trailer in the winter and she will be a huge part in why I choose to come back again next year. Thanks so much for the great support and service!
Adrian V | Premières impressionsHelpful and friendly staff!
JUSTIN M | Premières impressionsThe monthly rate could be a little less.
JUDY M | Expérience généraleThe cost of one 10x10 unit is too high. I needed two of them which was over 300 dollars. I just rented a 13 x40 for 250
Raymond G | Expérience généraleGreat staff. Truck and storage unit rental is quick and easy.
Catherine C | Expérience généraleThings were great although the location seems understaffed so there was a bit of a wait.
JIM M | Premières impressionsI paid for the storage unit on 30 August, I moved out on 1 Sept, I was told they didn't owe me money back for the rest of Sept. I called to find out why. I was told the system said my amount was rated by the system at $0. Every time I called to speak to the manager, the manger had left for the day. I was told four times the manager would call me back and talk to me. The manger did not call me back. I will be telling everyone not to use that U-Haul location.
RANDOLPH M | Expérience généraleVery convenient.
VICKIE F | Premières impressionsVery secure, very clean, very reasonable pricing and never had any problems with gate code! Thank you!!
Jeffery B | Expérience généraleOutstanding personel
William V | Expérience généraleFriendly and very helpful after a long journey
Raymond G | Déménagement en ligneMarissa is a god send. I struggled with some payments and you guys were always very understanding and worked with me. Thank you for not selling my things ❣️
Cheryl L | Expérience généraleEveryone was very helpful even though a few employees were still learning the business. Manager was awesome in teaching them while still taking care of customers.
LYLE G | Premières impressionsMove out date was the 20th
Jacqueline A | Expérience généraleMiguel was AWESOME! He was very, very helpful and patient. He greeted me as soon as I stepped inside, unlike the other lady, and explained everything to me- first time renting a storage unit. I was uneasy at first. He deserves a raise! Thank you very much Miguel!
Sylvia S | Déménagement en ligneEasiest and cleanest move in process I've ever experienced. I would definitely recommend this place to a friend!
Sean B | Déménagement en ligneA little disappointed that I wasn't able to find a drive-up unit closer to Reno, but otherwise I couldn't be happier. Trailer return and storage unit move-in was quick,easy, and convenient. You have a great facility here at Spanish Springs. Very clean and well-maintained.
James M | Déménagement en ligneMiguel was very helpful and courteous. Help me from start of the storage and when I ended Checking out.
Raul J | Expérience généraleThis U-Haul location was amazing! If I ever need a storage, or rental I will return here. Everything was so easy I didn't even have to bother the staff, it was all completed on my U-Haul app. Thanks again U-Haul for saving my butt, you really met my needs and exceeded expectations.
justin m | Expérience généraleVery clean secure facility staff is very helpful and courteous I came across some financial difficulties and was unable to pay for my storage and they let me move my things out of the unit at no cost. Such a blessing I would have been heartbroken if I lost all of my daughters belongings. Thank you again to the staff.
joyce h | Expérience généraleThis facility was well managed with friendly, helpful people
Janet W | Expérience généraleCheck-in process was very slow had to wait for over 20 minutes. Need more front helper staff. Had problem with access code.
Raul J | Premières impressionsI had a really difficult time trying to get a new storage unit, the woman on the phone was rude and not helpful each time I tried to call. I finally had to go in and she was really short with me and just made me feel like i was stupid. I live this facility but the staff was not helpful in regards to helping me find a new storage unit
TAYLOR J | Premières impressionsThe only reason for the vacancy is because we moved out of town, we have zero complains with the storage facilities or the staff! They were always so helpful and friendly!
Rebecca P | Expérience généraleThis facility is the BEST storage facility I have ever used & the best in Reno hands down! Marisa is the BEST!!!! This woman is absolutely amazing!!! I can't say enough about her! U-Haul, I hope you recognize that your employee Marisa at the Spanish Springs location is one of the most genuine, hard working, awesome employees you have!!! Thankyou Marisa for all your kindness & help over the years, it is more than appreciated:) Alana Davis
Alanna D | Expérience généraleNeeds access available for uncontrollable circumstances
kyla j | Expérience généraleMarissa was very respectful and was able to help me get my stuff out of the storage and made sure that I was good with the end result as I was late on a payment thankfully she was understanding and kind I would definitely use uhaul storage in Spanish springs again and would recommend them to everyone the facility was new modern with access to carts to help with the heavy lifting and provided the lock free of charge now thats service .
Victor V | Expérience généraleThis was my first time using storage in this capacity. The process qas seemless. The staff were super friendly and will to assist where needed. I love that the storage was clean and secured. I highly recommend this facility.
Nathalee G | Expérience généraleThe team were wonderful and the storage units are very clean, secure and convenient.
KELLI G | Expérience généraleEntire staff were friendly and very helpful answering all questions. Eric even help me set up the truck schedule.
Peter M | Premières impressionsSuper clean facility, staff were welcoming and super helpful.
Darian E | Déménagement en ligneGreat experience! Friendly, helpful staff. Clean dry environment for belongings. Never had a rate increase. Thank you very much!
LESLIE P | Expérience généraleI am very pleased with my experience. I would definitely recommend and use again if needed.
Sherry H | Expérience généraleYour location Storage is very pricey.. I got a 10 x 20 for 135 at public storage, your prices are way too high 244 a month is crazy! . I'm a local but would not recommend your location because of price only. Other than that the staff is underpaid and go out of their way and need a raise for sure with the rates you charge..they run your facility awesome and they need to feel appreciated more . Money talks! I will miss them !!
Nichole M | Expérience généraleWe were extremely impressed with the employees, the cleanliness, and layout of this facility. Merci.
Tom B | Premières impressionsThe staff was very helpful and professional
Lori B | Expérience généraleThe high lift into the outside storage was a challenge.
Ted S | Expérience généraleHeather and Marissa are exception employees. Customer Service over and above.
deinda s | Premières impressionsI told the lady that we were in a hurry because my boys who were unloading the truck had to get back to Lake Tahoe for a preformance, and the gale wanted to have small talk with me and then none of my on line information wouldn’t save and we had to do it several times, it was just really frustrating.
KENDA P | Premières impressionsThe facility and units were very clean, well-lit and secure. Thank you for keeping my stuff safe!
Constance F | Expérience généraleVery Professional & Friendly
Frederick a | Premières impressionsVery friendly and efficient service.
Derrek W | Premières impressionsMovers were going solo as I know them well and knew no supervision necessary. Discovered that one of my 2 units was robbed of space due to U-Haul duct system running through the upper part of my unit. Had no idea that the elevator was only 10 feet wide and had a 10 ft. hutch that could not be manipulated due to weight. Therefore, at the end of a long day, had to rent another unit on bottom floor to accommodate the hutch. We could have fit all of our items into the 2 units that I had ordered. I am very unhappy about paying $200 more each moth. I would like a 'no charge' on the unit I had to get last minute, or another unit downstairs. However, I would want u-haul to incur the expense to move my items. With my mover. I do not trust anyone else to handle my antiques and art
Christy P | Premières impressionsMy move-out date is incorrect. I moved out completely on 12/5/2023 at 1100am.
Lillie D | Expérience généraleVery helpful and knowledgeable staff. Great customer service!
NICK S | Premières impressionsThe Spanish Springs facility is so clean and well-maintained. My only issue is that there is no cell reception or Wi-Fi of any kind inside the structure. I understand why - all the metal and the way the building is constructed makes that hard. But it is a safety hazard because if something did happen inside, no one would be able to call for help. Some emergency alert buttons throughout the building or some other security solution could be helpful.
Anna H | Expérience généraleVery nice new facility.
Janice w | Premières impressionsThe storage units are well maintained. The office staff is friendly, knowledgeable and very helpful.
Paul P | Expérience généraleThank you for a peaceful time here and easy move out.
Cory W | Expérience généraleReally worked with me! Thanks big time!
Craig S | Expérience généraleThank you for your kindness during one of the most stressful times in our lives.
Lillie D | Premières impressionsExtremely clean and modern facility. Actually the nicest U-Haul I've ever seen.
dave n | Premières impressionsSuper clean. Very helpful staff.
RONALD M | Expérience généraleEverything I needed for my out of state move. Really appreciate the help! Merci
James W | Expérience généraleExcellent customer service, fair and honest pricing. All local and phone support staff went above and beyond to retain ME as a customer in the future. Thank You! especially Digital on site Staff.
Jr M | Expérience généraleGreat job, Thanks.
RONALD M | Déménagement en ligneThe manger , she was amazing and so good at her job . Listens to customer need . One of the best service I ever received.
sean g | Expérience généraleAll the staff are super friendly and helpful love it.
Elvia S | Expérience généraleLove this place. Everone is so friendly.
Keosha J | Expérience généraleThe unit itself allowed a copious amount of sand into it while the door was closed. That's why I moved to another facility.
matthew k | Expérience généraleGreat location.
Jon M | Expérience généraleU-Haul moving and storage is wonderful. We have used them for renting and for storing. The people are friendly and helpful. We will definitely be back! This is a great place to do business!
LARRY D | Expérience généraleThis is a great location and terrific people!
John M | Premières impressionsvery friendly and helpful
DONALD W | Premières impressionsGreat place. It may be out of the way but the staff is always nice and professional, this is a relief in moving. They make it peaceful as they can and always willing to help. Would definitely rent from them again.
ROBERT B | Expérience généraleOutstanding experience with Krystyna and her crew.
Heather M | Premières impressionsMarissa and team are awesome! Definitely will recommend y'all!
Tyler D | Expérience généraleI would recommend them highly they're very professional, and accommodating we'll use in further in endeavors.
John D | Premières impressionsYour guises computer systems needs a lot of work. You guys automatically charged me for rent that was supposed to be free and overdrafted my account three separate times other than that everything else was OK. And on top of that locked me out of my unit while one of the months was supposed to be free.
Joshua C | Expérience généraleThis facility always is clean friendly anf has what u need at the best hours the storage building has dollys a.c and elevators with 24 he access it has been my favorite uhaul that i go to ive been using them since 2015 this is by far the nicest one yet above what is usually expected or experienced.
Shannan S | Déménagement en ligneThe only issue is my exit of the storage unit was not entered and I got a late inboive noticed. This required me to make a phone call. otherwise I will highly recommend it. great staff.
ann n | Expérience généraleThe Staff were amazing and helpful
Ann Y | Expérience généraleI have rented trailers and storage both from this location and every experience has been A1. Staff are amazing, facilities are clean, equipment has always been available and they have even given me some extra time while I moved from one unit to a smaller one. And the convenience of having a unit where I rent trailers was amazing. Not related to storage but still worth noting for this location: At one point a trailer had an issue with a faulty wiring harness so they compensated me by giving me an extra several hours and then one day of the two I rented it was free. Fortement recommandé!
ROBERT R | Expérience généraleU-haul also does takes care of the customer if there is a problem they fix it and work with the customer and not just blow them off if there is a misunderstanding or something it’s always about team work not just about one side I like that I won’t go anywhere else
david m | Déménagement en ligneThey were extremely helpful and very pleasant to speak with
Steve P | Premières impressionsYour storage people, the facility, the vehicles were THE BEST! My only negative was--I "reserved" a 26'er and a car hauler-you didn't have either with over a two week in advance reservation.
DARRELL D | Expérience généraleAbsolutely the best, friendliest, people we have ever had at any uhaul extremely helpful. When we first got there and had nothing to drink in the heat for us or our dog (poor planning) Heather was to the rescue ☺️ we worked with her and CJ the most. Their standards of customer service go above and beyond 朗 and I'll tell you, for me personally to say that, is a lot! I've been in CS for over 40yrs including mngmt and those 2 have like I said excellent CS you're very lucky to have these 2 plus your other wonderful staff. If ever need a uhaul facility again you can beat it will be this one Thank you, Dan and Sharon Gilchrist ❤️
Sharon G | Expérience généraleEveryone Was So Nice!! Thank You !!!
Lydia C | Premières impressionsAwesome staff.
Sherry A | Expérience généraleService here is always amazing and the facility is top notch! Merci!
Adrian v | Expérience généralesuper nice everytime I called. Also my driver arrived before me and allowed him in the gate to start unlowing the truck. It was a huge help and allowed us to make his retuen flight.
ann n | Premières impressionsIt would help if there were trash cans inside the facility.
Danette R | Expérience généraleHeather was very informative, pleasant, helpful, knowledgeable and professional in her explanation of the specifics of your facility. She is a great ambassador for U Haul and I look forward to her service in the future.
PAUL M | Premières impressionsclean facility, helpful staff, safe quiet area. would recommend.
Janeane P | Expérience généraleThe people I dealt with on the phone and in person were very helpful and friendly. From picking up the truck I rented. To the lady who helped me with the on line check in and the people at the Spanish Springs U-Haul .
Ann Y | Déménagement en ligneAwesome staff very friendly and courteous
Sherry A | Premières impressionsGreat staff, always helpful
Dave G | Expérience généraleGreat service
paul m | Premières impressionsGreat customer service staff is very helpful made me feel very welcomed
steve r | Premières impressionsNo problems.
Bill T | Premières impressionsSuper friendly staff. Will miss them!
NICHOLAS D | Expérience généraleGreat staff at this location! Probably the best service I have received from any U-Haul location and I have used them in 4 states
Bruce D | Premières impressionsAll the staff was friendly and very helpful.
Sandi J | Expérience généraleGreat experience, Heather was very nice, assisting us with our needs and answered any questions we had. She also gave a little U-Haul tuck/piggybank to my daughter so can play with while we discuss what unit to buy. Overall great experience
Jessica D | Premières impressionsThe staff here was very friendly and helpful, especially Heather. She went out of her way to make sure that I was satisfied with the results of the business that I was doing with Uhaul. She is the greatest!
boyd h | Premières impressionsYou can never locate my account without multiple searches of your system. You charged me for MONTHS after I gave notice and vacated. I still have not been made whole from YOUR ADMINISTRATIVE MISTAKE.
Lorie G | Expérience généraleI found the staff to always be friendly and helpful. I found a small table in the area where people leave useable items. This is a good idea relieving customers of guilt from having to throw out perfectly useable stuff. Having a broom etc. available would help people sweep out their units, especially upon move out.
Robert R | Expérience généraleThe young lady was very nice an knowledgeable.
Regin M | Premières impressionsHeather is a wonderful lady. She made me feel so comfortable about having a unit available at the end of the month. She came through!! And a wonderful personality to boot!!!! Love you Heather! Wally
WALTER R | Premières impressionsWell kept and clean facility with good security. We stored our R.V. here and will do so again when we bring it back into the area.
charles r | Expérience généraleAs a new facility and of a reasonable size to accommodate many pieces of equipment and storage rental, this location is great.
Tim D | Expérience généraleHere, you will find that the Staff was both Professional, cordial, and overly kind in all professional in all of their transactions. The storage areas were well kept and secure. Thank you Eric for providing us with more value than what we expected. Thanks Eric.
george k | Expérience généralePrice seems really high, but felt secure with my RV there.
Kim j | Expérience généraleGreat staff. Very helpful. The facility in clean and spotless. Thanks David Warman
David W | Premières impressionsWe've had a great experience with Uhaul! The Uhaul website is very easy to navigate and reserve everything you need for a move, storage unit and movers!! I hhighly recommend Uhaul for all aspects of the move!!
Cheryl H | Expérience généraleThis is a new facility we are using. It does not compare to the older run down facilities. Being new, it has all the bells and whistles. If Spainish Springs was the model of what all sites could be like, people would just like to hang out there. I liked Spanish Springs site so much though it be a great part time work place for potential as I'm in retirement. That's how I felt about the new facility compared to worn down other locations.
Tim D | Déménagement en ligneThe manager and his staff at the Spanish springs office are EXCEPTIONALLY helpful and go above and beyond for their customers! I would recommend this facility to any one who wants a clean & secure storage unit... With a pleasant experience every time
Angelie B | Expérience généraleGreat facility and great friendly staff
paul m | Expérience généraleLocks wouldn’t get removed after past due payment and employees made weird comments
Krystal F | Expérience généraleGreat station up in Spanish springs very well maintained
Sean J | Expérience généraleGreat service
Kenneth J | Premières impressionsOver the years we have used storage facilities all over the United States (I even managed one for a few years) and this facility and its staff are outstanding!
Hillary C | Expérience généraleboth time u was there was great Deb
debra b | Premières impressionsThis is the best U-haul facility. Very well managed and employees are friendly and helpful. Thanks for asking for my opinion.
Steven M | Expérience généralegreat staff.....very helpful and friendly every time
Wendy H | Expérience généraleI am amazed at how clean and secure the facility is. Thank you.
Deborah J | Expérience généraleI did mean to call my apologies
Ashley W | Expérience généraleGood experience! Thank you
Timothy M | Expérience généraleThis is the best looking uhaul place I've ever seen. Everything was clean, the service was great! I would rate this place 15/10!
Ben K | Premières impressionsVery friendly staff and enjoyed the whole experience
Denise M | Premières impressionsThe staff is supper friendly and professional! Paper work is well done.
PAULINE N | Premières impressionsClean. Simple. Fast.
Joseph K | Premières impressionsThe people at Uhaul are extremely nice and helpful.
Russell G | Premières impressionsExcellent facility, worth having to pay a little bit more.
Dorothy G | Expérience généraleEasy to work with friendly staff
Brian D | Expérience généraleGreat customer service at this location.
Bruce D | Expérience généraleYou guys charge my account another monthly payment after I had moved out on the 27th! I called to talk to somebody about that. The woman that answered was rude and not helpful at all! Like I said, I am moved out on the 27th. When I called on the 31st about being charged again she said they didn't move you out! So you guys owe me for four days! Plus the inconvenience of having the $224 taken out of my account!! And she did not care at all!! Very rude person!! It's like they didn't move me out on the 27th when I moved out and she was just moving me out on the 31st and she said too bad you're not getting your money for those four days because you're just getting moved out now!! Talk about the worst service in the world!! I've used U-Haul for years and so is my family never again and never a kind word for your services ever again!! I want my four days reimbursed to me and you need to figure out how you can make it right for the money you took out of my account after I called for days before the 27th and told the person I Mail to take my card off of auto pay and he said they did. I think it was the GM !!! I will never use your services again like I said before, and never speak positively about you guys again!!
WALTER E | Expérience généraleAbsolutely wonderful experience, service, and value for money. I parked my RV there and everything from their office staff to the facilities was simply excellent. Also, the cost of the service was really competitive! Fortement recommandé!
Jank M | Expérience généraleThe service at the Spanish springs U-Haul was excellent. The staff was extremely helpful and renting the equipment was convenient and easy. Heather helped us with all our needs and made our experience great.
Curtis T | Expérience généraleThe staff is wonderful!
Candice C | Expérience généraleGreat customer service.very helpful staff very easy to work with. would definitely recommend.
steve r | Expérience généraleHappy with uhaul and outcome
MICHAEL E | Premières impressionsSo impressed. Staff was awesome. Facility top notch. This should be the example for all U-Haul facility's to follow. I am blessed to have U-Haul Sparks for all my storage needs
Steven M | Premières impressionsThe check out process could have been better explained.
Chris F | Expérience généraleGreat customer service very helpful staff
steve r | Premières impressionsAbsolutely zero complaints, friendly staff nice facility and conveniently located for Spanish Springs
Gary S | Expérience généraleGood people
TIM C | Expérience généralePhil Butler did a great job.
EDWARD G | Expérience généraleAll was great until I moved my things out of the unit. I received 3 invoices with late charges for a unit I didn't occupy any longer. We went in person to speak to management 3 times about this. Just went again yesterday because it happened again…..
Kelly C | Expérience généraleStaff very communicative! Area very safe and newley remodel, love it!
Alexus R | Expérience généraleThe sales person that has put together a contract for me was so extra kind and has provided an exceptional service!! That lady left me feeling extremely happy and amazed by everything she has done for me and the way she has handled the situation. Overall, the U Haul's offer is phenomenal and I am really content that we have ended up using your services.
Jank M | Premières impressionsExcellent facility with great staff helping with storage and other needs.
Raymond H | Expérience généraleBest customer service I've ever had friendly people very knowledgeable and was always willing to help out I give a hundred Stars if I could
Ralph L | Expérience généraleVery clean, helpful staff, well lit. Je les recommande fortement.
Randall F | Expérience généraleEric Albon went out of his way to give us an excellent customer experience. He is a problem solver and a great asset to Uhaul. Thanks, Randy F.
Randall F | Premières impressionsIt was what I expect from retail transactions. The staff met every expectation. The service was great. The result was perfect, exactly as needed.
Rick J | Premières impressionsMove in was easy. Marissa was helpful and provided great customer service.
John B | Premières impressionsBy far this is one of the finest facilities one can find for U-Haul storage, truck and equipment rental. Staff is super friendly and very competent. Competitively priced and the first 30 days free rental on storage units was an unexpected plus. Facility and equipment are well maintained and the climate controlled warehouse is spotlessly clean and includes clean restrooms and an inside climate controlled loading/unloading area. The manager Eric is to be commended for putting together a well trained staff (Marisa, Heather, Beth, Alex & others) who are friendly, knowledgeable and willing to go the extra mile when it comes to first-class customer service. I moved a full houseful of furniture using the U-Box program and the shipping, loading and unloading went smoothly without a hitch and saved thousands compared to other moving options. I highly recommend the Spanish Springs U-Haul location for all your moving and storage needs. Give them a call, you won't be disappointed.
gary c | Expérience généraleI was helped by both Marisa and CJ, both were very friendly and helpful. Very well managed and maintained facility
Dave G | Premières impressionsBrian and Eric were always great and so helpful, as well as the young man who rode around on the cart.
Cindy T | Expérience généraleExcellent staff, very helpful
Christopher R | Déménagement en ligneStaff at the Spanish Springs location were amazingly helpful, even at the end of the day when I arrived. Super happy about having my things at this location!
NICHOLAS D | Déménagement en ligneEric and his crew are really professional and helpful (Reuben, "Just the driver". Heather and Alex were awesome as well!! ❤️
Ruthann W | Expérience généraleSuch a beautiful and modern facility. Its the best I have seen. The employees are friendly and very professional.
alice b | Premières impressionsAppreciate all the staffs, help and everything as well, customer service was all the bestest, in regards to all our orders we on storage, and services, as well in meeting our Sincere experience, while going through different difficulties, and help within our lives.. Thankyou: Sincerely From:Nathaniel Vallejo
nathaniel v | Premières impressionsAlexander was awesome, CJ and others were all friendly and very helpful. thanks
lloyd r | Premières impressionsGreatly enjoyed dealing with the employees at this location. They were very pleasant, professional.
JD J | Premières impressionsAll the staff was great , but CJ went above and beyond to help us out. I wish we had more employees like him everywhere. Nick was pretty good too.
Claudio R | Expérience généraleBob was super helpful, had to change my reservation several times and he was an honest down to earth person who just took care of me and got it done and did not give me grief for being so indecisive! Facility was immaculate and I like how you can get straight into the storage from the curb rather than having to drive through the rental parking lot.
Adam F | Premières impressionsGreat place to rent or puck up Uhaul or rent Uhaul storafe. The staff was very professional and helpful.
Kenneth P | Premières impressionsGreat place
HARRY R | Premières impressionsCurtis is the best, hands down. Friendly, courteous and funny. He needs a raise!
Leonard M | Expérience généraleGreat place to go for your moving and storage needs
PJ C | Premières impressionsGreat place to store your things. Clean. Staff is great.
PAULINE N | Premières impressionsIt is the best storage facility
Denise M | Expérience généraleGreat new facility. Questions promptly answered and customers concerns resolved quickly. Would use this facility again without question.
John K | Expérience généraleI am amazed how well maintained and clean the facility is.
Deborah J | Premières impressionsOne of the brightest sides of our stressful move was this Uhaul facility. Which is something weird to say about a move in general. Staff was friendly and totally knowledgeable and helpful even when we had problems. Our storage unit was in the very back of the facility so they even found a unit closer to the front entrance that we could rent out instead to make everything easier!
Sean J | Déménagement en ligneWe had such a good experience we felt this staff deserved a positive review! The facility was very clean and well kept but the difference anywhere is the people on the other side providing the service. Both Heather and Eric the General Manager were super friendly and accommodating. We highly recommend this facility!
Phillip M | Premières impressionsThe overall cost is just too high.
RYAN A | Expérience généraleSuper people! Super service. Would highly recommend this place. Thank you to ask the staff there.
love r | Expérience généraleAmazing people, amazing place! Uhaul on Digital in Sparks NV is pretty amazing, as were Eric and Heather! Friendly, helpful people put you at ease and it was the most secure storage facility I've ever seen, secure but comfortable, which can be hard to pull off, but they did it! Its an extra large facility, feels new, clean, secure. Nice place. I now like doing business with Uhaul, which was not my experience in the past. A++
Misty R | Expérience généraleI have been using UHaul for years now, each time I need a truck. This time I needed storage and an RV storage space.....Eric the store manager is a rock star, always ready to help. I recommend UHaul and this location in Spanish Springs Nevada is Fantastic. Storage was available, it is clean, secure, and the office team rocks!
Randall D | Expérience généraleIf I could give this facility 10 stars I would. Excellent customer service, clean facility. This is the nicest storage facility I have ever seen. The staff and the amazing storage space made my move almost stress free. At the last minute I needed to double my space rental and it was no problem.
Suzanne A | Premières impressionsAcknowledgment of "SECURITY". CLEANLINESS, INVITING, CONGENIAL, COOPERATIVE. Got to meet "SAM", 1st time, seems "Cognizant" of property and very "COMMENDABLE". Special "THANKS" to "EVERYBODY"
carol a | Premières impressionsCleanest public restrooms Ive ever been to other than the San Paso Truck Stop in CA Also the manager Eric I believe, was SUPER rad.....GREAT customer service and very friendly. Thank you for a great experience with u-haul in Sparks!!!!
Christina P | Expérience généraleIt’s in the middle of no where
Nicole K | Déménagement en ligneEric took the time to show us around and answer all our questions. Super knowledgeable and extremely friendly. The extra cost for 24/7 access sold us.
Tania C | Premières impressionsWe felt the Spanish Spring U-Haul Storage was a very safe facility. It met our needs. Thank you
MARK B | Expérience généraleEveryone were very helpful and friendly. Great service!
DEBBE W | Premières impressionsYou should refund unused days in the middle of the month. Instead of keeping the balance for a empty spot
Brian D | Expérience généraleThank you!!
Jeffery B | Premières impressionsHEATHER!! GREAT JOB!! Oh and sorry for thinking you were someone else on the phone... your review of me will not be as kind as mine is of you. Your awesome, have a drink on me. Miranda you do a mean job of cleaning!! It made me feel a little guilty when I spilled the cream.... but after that balls to the walls the crumbs were flying!! Thank you for your fine attention to detail and not ripping me a new one. Enjoy the Hawain treat from my client. Keep hiring the best Eric, they shine you shine!!
love r | Premières impressionsExtremely grateful for the excellent customer service received. Ashley was so amazing and helpful! And I am so sorry but I can't remember the last who entered my info and created the contract for the unit but I am so thankful for their kindness and fabulous customer service!
Kathryn E | Premières impressionsI can't say enough about the Team at this location. They are incredibly easy to work with and extremely nice.
Bruce A | Premières impressionsI was greeted with very helpful staff. He show me my options and quickly and efficiently rented mw what I needed. Also set me up on autopay for convenience.
Charles E | Premières impressionsEasy check in, easy to find my spot and CLEAN!!!
Rebecca P | Déménagement en ligneEveryone was so nice and accommodating after such a long trip.
Donna B | Premières impressionsVery clean buildings, feels safe, and staff were pleasant!
Crystal B | Déménagement en ligneI'm disappointed I didn't get a refund I was told at the time of renting if I checked out earlier I would get a rebate of day's credit. I was 7 days into my months rent and got transferred so I had to move when closing out my unit I was told sorry no Rebate Tuff luck I'm not happy
VICTOR M | Expérience généraleGreat staff, clean, convenient
Scott K | Expérience généraleA couple of glitches but we gotbit worked out
molly p | Expérience généraleEric Is Awesome, Very Friendly, Very Helpful. Great Service
William L | Premières impressionsSo far my experience with Uhaul and this facility,and Heather, specifically, has been above and beyond my expectations. I am a real person with real problems, and Heather was the perfect example of the kind of people that I want to come into contact with, she was courteous, patient, kind, thorough and beyond helpful. Thank you Heather! You made my day so much better, I never expected that and I honestly am grateful for you! Usually at that point, my stress level would've gone through the roof, I would've gotten frustrated and gone through some social anxiety, but you were just great, THANK YOU **I will be posting this review to my Google and Yelp pages.
Misty R | Premières impressionsEveryone I had contact with was very helpful and professional. I would recommend and would use them again if I needed storage.
Steve B | Expérience généraleAlways had a good experience with the facility. Le personnel était amical et serviable. Merci.
Beverly G | Expérience généraleGreat place and safe storage!
Juan K | Expérience généraleVery friendly and helpful staff. Today while unloading boxes, staff came and put down ice melt around unit so it wasn't so slippery.
Jace T | Premières impressionsAlways a pleasure working with Eric and his team. They were able to combine our two accounts in minutes. Merci.
Jeff W | Expérience généraleAmazing staff! Amazing facility!
Erica M | Expérience généraleThis is probably the best storage facility I have ever used seriously sad to leave.
Jillian C | Expérience généralePleasant experience.
Jeffrey A | Premières impressionsVery nice staff. Very helpful and polite.
Timothy M | Premières impressionsAt the time of check out for the dolly I purchased, there was not anyone readily available with access to a cash drawer which I found odd being it was during business hours. I had to wait longer than expected. Aside from that all else was good.
Steven T | Premières impressionsEric and his team are always welcoming! A great experience in a time when stress is always high. I always feel welcomed in his facility. Always professional and exceeds all expectations.
ROBERT B | Premières impressionsClose to home, friendly staff, reasonable rates.
barbra a | Expérience généraleI was able to utilize the one month free storage this helped organize our house prior to moving items it to our new property. Excellent service and facility!!
bob d | Expérience généraleMy power never worked in my RV parking to plug in. I spoke to management multiple times and still never got it resolved. My storage space included power but I never got power and I paid full price each month. Should have been charged a reduced rate or something until the electrician was able to repair.
ryan l | Expérience généraleAwesome, thank you.
Anthony E | Expérience généraleEric was extremely helpful. He is a great asset for your organization
Thomas M | Expérience généraleLike the hours to access the storage yard
Brian D | Premières impressionsFacility convenient, clean and secure. Staff great.
barbra a | Premières impressionsThe staff is well organized and helpful
PAULINE N | Expérience généraleThe service was great and I believe his name is Eric , he was very helpful and I just wanted to thank him again for the wonderful service.
Debora D | Premières impressionsNice and friendly staff that are always ready to assist and understand
Aisha P | Expérience généraleStaff was very friendly and helpful. Definitely recommend
kristy l | Premières impressionsThe staff at the Spanish Springs u-haul storage is absolutely the best. They were kind, helpful, Just the epitome of customer service, good customer service.
Sandra T | Premières impressionsThe hard thing is it is so far away but it’s a nice ride
Sandra B | Premières impressionsExcellent experience. Very helpful and efficient staff for reserving a storage unit and answering all my questions.
John b | Premières impressionsElizabeth was exceedingly helpful. She went the extra mil to make things right. Eric and his entire staff should be commended on a job well done.
john f | Expérience généraleThank You!!!
SCOTT A | Expérience généraleThis location has an amazing and very helpful staff. Exceptionally clean facility with many amenities. There are indoor and outdoor storage, as well as storage for your boats and RVs. Would highly recommend this place to everybody.
JASON K | Expérience généraleAs far as the storage goes the uhaul rental place is another story completely the opposite!!!
Juanita B | Déménagement en ligneEveryone was friendly and helpful every time we went there to rent a unit, to buy boxes and to drop off the truck.
Deborah K | Premières impressionsIn and out real quick very friendly staff. And not as expensive as I thought.
Victor L | Premières impressionsBrian was very helpful and had a great personality.
TONNE B | Expérience généraleThis is the first time renting storage and everything has gone very well so far. I hope the experience stays this way. I'll let you know later how it goes.
Steve B | Premières impressionsThank you to all the staff for the generosity. Bless you all
Efrain M | Expérience généraleThe staff has been very polite and helpful.
William C | Expérience généraleVery nice facilities, would recommend to friends
Bill I | Premières impressionsEric and his team were incredibly helpful and professional!
MICHAEL L | Premières impressionsEveryone was nice and helpful.
Leticia G | Expérience généraleBest staff of any U-Haul I have been to. A pleasure.
JACOB S | Premières impressionsThis is a horrible nightmare! I have called and called Uhaul and they will not respond or correct my issue. I have been taken advantage of, no assistance and was stranded because I didn't have the money to complete my move due to the delay. I get transferred over and over and over. I was cussed at, threatened and left to drive hours out of my way eventually leaving my truck in a parking lot. Not a phone call, text, email or anything. I have lost everything. I was given a specific amount of time to leave my personal storage unit and I had no choice. I am not looking for any kind of handout but this needs to be made right and it is wrong I have to to keep hounding every single day. This has wreaked havoc on my bank account because the "free" extension due to my issue double charged my account! I am so screwed and it's compounding every single minute that this is not fixed. Due to the double charge, I am now receiving fees for all of my debits. I am stunned that I have not even received a call back. My first reservation led me to a closed locale. The second was the harassment and a filthy truck that I couldn't see out of. There was food, trash and debris inside the cab of the truck. I absolutely, did not appreciate being cussed at. Hours later, I was forced to take a 26 footer. I had to pay my movers and let them go. I was stuck. Why? The storage unit from online was closed. The guy on Rock made me buy a lock and said I couldn't leave the truck. I have absolutely no one in Reno. I had to leave it at a casino because I live over an hour away with family. I could not leave my care in Reno because I had to work. In addition, I was afraid to interact with the hostile and aggressive person that I rented the truck from and I was not given any alternatives. I wanted to leave the truck at the location I finally found that would honor the "first free month". It is in Spanish Springs! If someone was yelling the F-word in your face as a single woman, how would you feel? This is absolutely noted in my account and absolutely, no one has called me. The expense has been abhorrent and I had to borrow money to try to fix it. Of which, has been unsuccessful. No one on-line is willing to help and this should have been an easy move from one storage to the next in two hours that took almost three days. I am working so hard every single day to do the best I can and I don't understand why Uhaul is above that. I am so upset because I can't gain control of this and I did everything right. The expense has been immeasurable.
Veronica L | Premières impressionsThank you for being so helpful to new residents.
Nick P | Premières impressionsAll the staff at the Spanish Springs U-haul were very friendly and accommodating. Beth, especially helped us out after a very stressful move and made our storage needs a little less painful. Great people and great facility.
Cory M | Expérience généralestaff was very helpful and friendly. Complimentary carts were great feature. Facility security is nice benefit.
deborah a | Premières impressionsEric greeted us with friendly enthusiasm and was extremely helpful. We can't say thank you enough.
Barbara B | Premières impressionsVery clean. Secure facility. Easy drive up access brand new units. Staff was very helpful. Great parking for returning truck. Even though I didn't use the event parking I saw it was covered and a lot of room, I left after dark so I saw that is was very well lit up. A lot of trucks and trailers for later when I need my stuff.
Robert B | Déménagement en lignethanks Lot
Brandon B | Déménagement en ligneSign in was easy. Great staff. A little expensive for my taste. Great design for a storage biz.
David C | Premières impressionsU-Haul needs to do a better job of tracking its equipment. Telling me 2 days before I take delivery that you have to cancel my contract is at best bush league at worst incompetent. Now if I want to ship my stuff, I'm going to be charged an obscene amount of money. Trying to decide if U-Haul is worth doing business with.
Jerry B | Premières impressionsVery friendly staff, Bryan is helpful and very patient and knowledgeable.
Leticia G | Premières impressionsThe unit needed to be swept out. When I went to pick up the truck I reserved it was not available. I had driven out to Spanish Springs and I ended up in town at the facility on Oddie Blvd. It would have been nice to get a call letting me know about the truck not being available in Sparks and to go to Oddie Blvd in stead. It's called customer service. Merci.
Rita P | Premières impressionsonline was not clear about how to use your code for the security but when we got to the facility the employees who were nearby were extremely helpful, nice and polite about showing us where to key in our codes and how they worked. wonderful place and employees!
Theresa K | Déménagement en ligneThe bathroom on the 1st floor had no soap, toilet seat covers and towels and finding your storage room is a maze it took us 25 minutes to find ours and no light in the storage rooms is a hassle you can't see anything other than that its great kinda far out of town which is hard but .
Tammy Y | Premières impressionsPrice is a bit steep for a storage unit. But the service was great.
DEVIN M | Premières impressionsIt's a shame that because I was logged into my account when I paid for this unit that they are not linked. Also, the pay the monthly fee location is gone. So now I have 2 different contracts and zero ease to pay.
Cheryl M | Déménagement en ligneThankyou for help. EACH PERSON AT THIS LOCATION WAS A EXCELLENT EMPLOYEE. THE GENERAL MANAGER DID A AWESOME JOB HELPING ME. MY MOVE WAS MORE THAN STRESSFUL...THAN I WOULD BELIEVE. THANKYOU ALL AGAIN.
Regina D | Premières impressionsi came in last minute got a storage and a truck they were very helpful and explained everything in detail best storage forsure
Leslie C | Expérience généraleEric and staff are very friendly and super helpful. Highly recommend them.
Shannon H | Premières impressionsEric was very helpful, very polite, and great customer service skills.....I'd definitely recommend this facility to anyone!
Jennifer g | Premières impressionsA pleasure to have you as a service provider
Cary C | Expérience généraleStaff was awesome, friendly and helpful.
PAULINE N | Premières impressionsThis new U-Haul facility is a welcome addition to the Spanish Springs/Sparks area. It is large and has a lot of storage space, both indoor and outdoor. The staff conducted itself professionally and was very helpful in making our short stay using a 10X20X8 space during our moving in and moving out dates as painless as possible.
Richard C | Expérience généraleBeth was extremely helpful and accommodating!
Shannel F | Premières impressionsWe had some difficulty reserving the storage space, But Bob in the front office help us clear it up.
Katherine m | Premières impressionsGreat staff and facility.
robert n | Expérience généraleTop notch staff ...very good customer service...All staff very friendly...I will highly recommend to everyone...Many Thanks..!...Spanish Springs Uhaul and Storage...Nevada...Nice facility...Great Job Uhaul...!!!...2000 mile move from Michigan to Nevada..Great job guys...!
Martin L | Expérience généraleToo many people trying to "help" but not actually getting anything done. We would prefer if 1 person helped us from start to finish of the transactions. Lots of he said she said and waiting to see what the other person was going to say. Also don't like the "hold" and then charge in the same day, this might be convenient for Uhaul but not for the guest.
Amber H | Premières impressionsVery new and sparkling clean facility. Le personnel était amical et serviable. The actual storage are was also very clean.
Anthony F | Premières impressionsProfessional, personable, friendly, clean, and accommodating!
Juan K | Premières impressionsI was looking for a larger locker than the one I currently have at another storage company. I was impressed that you didn't insist that I purchase insurance. I spoke to Reilly who showed me units available and how clean snd secure they were. I was sold on switching!
Donald B | Premières impressionsFacility very new and nice, outdoor unit kept cooler during summer than any I've ever renter (very nice), staff was always very friendly & helpful-made everything easy. Only issue was wind would blow trash (fast food wrappers, paper, etc) into the corner area around my unit - was always worried someone might think it was mine. Otherwise, best place I've ever rented from! Merci.
Tara B | Expérience généraleWas very impressed with all the help I got in my move to Reno. Silver Springs people very helpful and friendly.
wanda a | Premières impressionsAssistant Manager Beth at UHaul on Digital Court Sparks No was very helpful, knowledgeable and professional. It was WOW service and I highly recommend UHaul. It was a breath of fresh air in this kind of service.
Laura D | Premières impressionsVery friendly staff! And very clean facility!! And they have cameras throughout…..SAFE!!!
Jacqueline A | Premières impressionsAmazing spotless facilIty. Staff was super helpful and friendly. We had a one way truck rental from out of state that was supposed to be returned to another facility and they looked it up and transferred it to their facility and checked it in for us. Very easy loading even deep within the climate controlled interior units! Security systems are excellent! They deserve a PERFECT SCORE!
Hillary C | Premières impressionsExcellent, professionally run business. Wonderful experience so far. Couldn't ask for a more positive experience during such trying times. Thank you again. It's been a pleasure.
Christine G | Premières impressionsGreat customer service very helpful. Well definitely recommend to anyone looking for Great service
steve r | Expérience généraleWonderful customer service!
Rick C | Premières impressionsVery nice and helpful. Lots of RV Storage area.
Lisa F | Premières impressionsI fit an entire JH Size U HAUL into thier 10x 20 unit. Very Impressive Quality to the whole facility. Very nice ladies in the box they are in.. they should be upgraded to a small office of equal quality to serve us all during summer. And winter..
Athena B | Premières impressionsEric and Beth could not have been more helpful. Very nice facility, RV cover and electrical outlet were perfect for us.
charles r | Premières impressionsEric was helpful I thought I was in heaven. He was a Military Veteran, and so was I. We had a connection, and he understood my need , without me telling what I needed. He was kind, and respectful to me.
Michael S | Premières impressionsI have been to several U-Hauls. This is by far, the best one! Eric is great and very helpful ! I'll be sure to use this U-Haul again on my next journey !
Francis L | Expérience généraleGreat facility! Eric was very nice and helpful. Staff can really make a business or break it! So thank you for being friendly and helpful. The price is a bit steep but it is what it is!
KAYLA C | Premières impressionsHave not actually used the facility as of yet but it all looks good
David S | Premières impressionsEverything was nice and new. Eric was very nice and helpful
molly p | Premières impressionsa new facility for RV storage and close to home. Hope we will enoy continued usage.
Nancy N | Premières impressionsWe were so excited to find this RV storage in the Reno area. RV storage is in short supply. I spoke with Eric after being referred by another facility. He was super nice and we went immediately to check out the facility. It is so well laid out and very easy to maneuver a large 5th wheel.
Linda B | Premières impressionsEric (the U-haul manager) was extremely gracious and generous. He joyfully spoke about the new facility on Pyramid Way and I immediately decided to move my 5th Wheel RV to his business ASAP. I moved my Montana RV to the U-Haul facility today (February 10, 2021) and had my pick of the uncovered RV parking spaces as I was their first "trailer RV" customer to secure a rental spot.
edward a | Premières impressions