This was an excellent experience. All employees were so helpful. I was greeted as soon as an employee saw me drive in. The check in was easy and the employee was extra nice. Once I was standing inside rather door waiting for van to be checked upon return and an employee came over to ask if I needed assistance. They were all wonderful.Patsy H.
Customer Reviews for U-Haul Moving & Storage of Spartanburg
Pour nous contacter
Spartanburg, SC 29303
(By Benson Nissan Cadillac)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.April E.
Le client n'a pas laissé de commentaire.KEVIN M.
This is the best uhaul location in spartanburg. Great staff and very helpful.JOSEPH P.
They have a BIG sign where you drop off the truck; Wait here with your equipment to turn in. Tech will check you out. So I waited and waited. No one showed up. So went inside and 3 people are all setting at the counter doing nothing. Told them I was waiting outside to check back in a truck. Seemed no one wanted to help. I turned the truck in earlier than contracted and less miles also. No discount was given.Alan M.
The Representative did a very good job. He was very efficient and I was able to drop off my trailer and was in and out in a very reasonable amount of time! A great job!Grady C.
Le client n'a pas laissé de commentaire.Stacey W.
Had an excellent experience.Willie R.
John checked me in, hooked up the trailer and checked out my returnâ€¦everything went well, and he was very pleasant and courteous.Richard M.
Le client n'a pas laissé de commentaire.Ian A.
It was a great experience.Alysha D.
Le client n'a pas laissé de commentaire.Kendra C.
Le client n'a pas laissé de commentaire.Kelli W.
Le client n'a pas laissé de commentaire.kenitrya W.
Emily was friendly, provided prompt service. Merci.William W.
A/c did not work. Need be fixed. Blows fan air and not cold!!!william F.
Le client n'a pas laissé de commentaire.TERRENCE H.
Le client n'a pas laissé de commentaire.Katie V.
Le client n'a pas laissé de commentaire.James L.
Make sure you have the correct wiring for LED lighting system.gregory B.
Le client n'a pas laissé de commentaire.Ian A.
Great folks to deal withThomas M.
Le client n'a pas laissé de commentaire.Leah K.
Le client n'a pas laissé de commentaire.Marty I.
Le client n'a pas laissé de commentaire.George S.
Le client n'a pas laissé de commentaire.jhonny E.
Le client n'a pas laissé de commentaire.Michael F.
Le client n'a pas laissé de commentaire.Rusty T.
Associate loaned me a lock for the one-way rental. Greatly appreciated. Odd that your policy is to provide a lock for local rentals but not for one-way. Seems more likely to need to lock up belongings when moving out of state. Why not equip all trucks with a lock? Truck was showing its age but seemed well maintained and performed as needed.Brian W.
Tire pressure was only 7,5lbs on one of the 4 wheels. While the trailers are sitting idle in the yard the employees need to go through and double check tire pressures and condition instead of sitting in the air conditioning on their phones waiting for customers to come through the door.RAYMOND A.
Le client n'a pas laissé de commentaire.Terry S.
Great experience. Everyone was friendly and helpful and made for a smooth transaction and return.CHRISTOPHER B.
The lady at the counter on Saturday (May 7) at 1:30 did a great job! She can definitely multi task and got us in and out quick, while being friendly and upbeatâ€¦great employee!Paul M.
Le client n'a pas laissé de commentaire.Jeremy A.
Need more parking for rental return.Tim P.
Le client n'a pas laissé de commentaire.charlise W.
Le client n'a pas laissé de commentaire.Christopher B.
Le client n'a pas laissé de commentaire.Clarence C.
Great rental experience from start to finish. Effecient, professional, and friendly staff.Gregory R.
Le client n'a pas laissé de commentaire.TRACY C.
The two ladies that assisted me with my check-in were awesome Unfortunately, check-out was one my worst customer service experiences. As soon as I pulled up to the truck drop-off area, a guy was opening the back of the van with a hose in his hand. A women was standing at my window saying I need to get the mileage. She rolled her eyes and gave me an inpatient llook as I grabbed my handbag and drink before exiting the van.I also had a box in the back of the van that my daughter was transferring to my car. They gave us an unpleasant look the entire time. No other vehicles were in line behind us. I feel that we were rushe . The staff should at least give the customers time to exit the vehicles before processing and cleaning.Kenyatta H.
Just look under the seats it was a plastic soda bottle under the seat when I being to turn the van but the van was cleanKEISHA W.
Better trainingGARY G.
Le client n'a pas laissé de commentaire.CURTIS W.
tips on towing modified or lowered autos.Jeffrey S.
The number that I was given to call when I dropped off my vehicle does not work at night which made drop off frustratingVarnisha H.
Le client n'a pas laissé de commentaire.Frankie T.
Le client n'a pas laissé de commentaire.Serena R.
My biggest complaint was that I booked a truck from a location much closer to my house and it was changed to be much further away. In the future, I hope that doesn't happen. Otherwise, this was a great, easy, and excellent experience.Ward Y.
Le client n'a pas laissé de commentaire.John R.
Everything seemed to go flawlessly. No problems. I appreciate the opportunity to snap photos before and after to guarantee my care for your equipment. Not that it has ever happened (knock on wood), but I would hate to ever be accused of damaging equipment I rented.Joseph S.
I could not unlock the truck when I tried to leave took a maintance man to open the doors of the truck so I never locked it until I dropped it off. Also extremely very noisey like every thing was lose in the truckjack T.
Will tell you anything to get ur money then when u find out u been lied 2 u got to wait weeks to get ur money back smfhTyson C.
Le client n'a pas laissé de commentaire.Edward P.
It was a good rental experienceRAY G.
Le client n'a pas laissé de commentaire.Daniel M.
Le client n'a pas laissé de commentaire.Christine K.
Le client n'a pas laissé de commentaire.Jennifer T.
Thank you for being nice to me god blessMary B.
Le client n'a pas laissé de commentaire.CHRISTINE Y.
The app refused to upload my pictures on return after hours. The website did accept the pictures. Another customer returning at the same time was having the same problem.Hugh P.
Le client n'a pas laissé de commentaire.JOYCE G.
Great experience, friendly great help on short notice.Beverly K.
Le client n'a pas laissé de commentaire.St W.
Le client n'a pas laissé de commentaire.Alena P.
Ms. Emily Moon was very professional and provided AWESOME SERVICE.Joe M.
Le client n'a pas laissé de commentaire.William L.
staff did a great job The equipment was normal for U-Haul wore out but they got me there and back and that was all I ask for.Jack T.
Le client n'a pas laissé de commentaire.jared S.
Le client n'a pas laissé de commentaire.Charniece C.
Le client n'a pas laissé de commentaire.Tabitha L.
Le client n'a pas laissé de commentaire.Alberto D.
Le client n'a pas laissé de commentaire.Sabrina E.
Le client n'a pas laissé de commentaire.Dwayne K.
Transmission needs replacement.robert C.
Make sure mirrors can be adjustedpaul B.
Very satisfied. Thank you!DavidJ B.
Le client n'a pas laissé de commentaire.Kevin L.
Le client n'a pas laissé de commentaire.Willie B.
Thank you for such a great service! Customer service is Excellent!Alex P.
Nothing, just do what you are doing!!!LAVIDA L.
Everything was great here as well.mike P.
Le client n'a pas laissé de commentaire.Ronald C.
We're from Florida and we're so impressed about U-Hall here in Greenville, SC Thank you so muchVilma S.
A1 CustomerserviceBARLINDA N.
The young lady was exceptional. She needs a raise! She was swamped with people but maintained professionalism. Great job!Betty H.
I have rented from u haul in 5 states and experienced the same great service in every location. Equipment has always been well maintained and clean. Thank you for maintaining such high standards it's refreshing in this day and age. Sincerely, ScottScott S.
Le client n'a pas laissé de commentaire.Steve K.
Le client n'a pas laissé de commentaire.Rhonda B.
Le client n'a pas laissé de commentaire.Terry M.
Le client n'a pas laissé de commentaire.ZACHARY S.
Le client n'a pas laissé de commentaire.JONATHAN H.
Le client n'a pas laissé de commentaire.tiqwuan S.
Make sure everything is functioning correctly, Customer should be allowed to write down the mileage of the vehicle when it is returned. The computer was not functioning correctly when picked up brought it to their attention. Said don't worry about it but you had to keep turning on the vehicle to get the correct mileage.Olivia S.
Sterling was great! Keep up the good work!Rob S.
Le client n'a pas laissé de commentaire.Samuel K.
Le client n'a pas laissé de commentaire.juantia s. | Premières impressions
Hard to reach direct line to office. Shareka was a joy to work with. She is an asset to your company!james J.
Le client n'a pas laissé de commentaire.Chanel T.
I went early in the morning to pick up my van. The system was down but my customer service people were excellent and helped me get on my way.Joe B.
It's nothing to improve! I passed out in the store and everyone in there was very helpful and concerned about me and my well being and I really appreciated everything that they did for me to help me!Meka S.
Le client n'a pas laissé de commentaire.LANNY T. | Expérience générale
Ms. Sheri is very customer service she his a very sweet person thank you Sheri for being so nice god bless youMary B. | Premières impressions
Le client n'a pas laissé de commentaire.Dearis L. | Premières impressions
Le client n'a pas laissé de commentaire.NYESHA N. | Premières impressions
Le client n'a pas laissé de commentaire.Sharion B. | Online Move In
Convenient & friendly, thank you!DORIS M. | Premières impressions
Le client n'a pas laissé de commentaire.Andrea B. | Expérience générale
Le client n'a pas laissé de commentaire.Regena B. | Expérience générale
Le client n'a pas laissé de commentaire.sasha k. | Expérience générale
Thought you would offer military or AAA discount.Johnnie B. | Premières impressions
Best uhaul i have every been toSEAN B. | Expérience générale
Good customer serviceVERA S. | Expérience générale
Le client n'a pas laissé de commentaire.LANNY T. | Premières impressions
Had a total of 2 units, seemed to be much confusion about my move out date for one. Malinda (I believe is her name) helped clear that up after speaking with 1800 customer service who couldn't even figure it out and I never got a call back from a store manager. Second unit was outside, my things were covered in rat poop and roaches dead and alive literally had to bomb my new place to kill everything. Prices could definitely be cheaper due to critters. This location is literally always 100 % busy with very little staff. Josh ( or maybe Justin is his name ) was always helpful anytime I needed anything. Facility definitely needs to be deep cleaned and pest controlled asap.agsonnia g. | Expérience générale
Le client n'a pas laissé de commentaire.KANISHA N. | Expérience générale
Clean n staff very helpfulMary D. | Expérience générale
Found mounds of rat poop & roaches in my items upon moving out of one of my units. They always seem to be short staffed, things aren't done in a timely manor. Billing issues in the beginning. Overall 3 stars.agsonnia g. | Expérience générale
Donna, Jeff, Micah, and Mrs. Pat were all excellent with us. I had a rather odd situation arise while having their uhaul and they were understanding and empathic. I would recommend the team for a huge round of applause in addition to an incentive of some sort from corporate. This team is doing an outstanding job. Thanks to each and every one of ulauren h. | Expérience générale
Wonderful customer service!!GINGER C. | Premières impressions
Le client n'a pas laissé de commentaire.YASHECKA W. | Premières impressions
Le client n'a pas laissé de commentaire.VERA S. | Premières impressions
Le client n'a pas laissé de commentaire.Corey R. | Premières impressions
345 Whitney rd Spartanburg South Carolina location has the best staff. My only complaint is the hall light didn't seem to work making it impossible to see in one of my units. Besides that it was a great experience.jonathan c. | Expérience générale
Le client n'a pas laissé de commentaire.BENNYD S. | Expérience générale
Le client n'a pas laissé de commentaire.DEAUNDRE S. | Premières impressions
Le client n'a pas laissé de commentaire.Qwantavia S. | Premières impressions
Le client n'a pas laissé de commentaire.sharon b. | Expérience générale
Le client n'a pas laissé de commentaire.Regena B. | Premières impressions
Le client n'a pas laissé de commentaire.David M. | Expérience générale
I could get through the sliding glass door and I had bib furnitureKAREN H. | Premières impressions
I always try and go thru uhaul especially whitney rd staff is always niceDAVIDA R. | Expérience générale
Le client n'a pas laissé de commentaire.Richard L. | Premières impressions
Every one was helpful and amazing. Will definitely recommend.STACEY F. | Premières impressions
Le client n'a pas laissé de commentaire.GLEN M. | Expérience générale
Manager and upper management nastyjimmy c. | Expérience générale
Le client n'a pas laissé de commentaire.Keisha B. | Expérience générale
Le client n'a pas laissé de commentaire.Renecea N. | Expérience générale
Le client n'a pas laissé de commentaire.John R. | Online Move In
Le client n'a pas laissé de commentaire.Breanna M. | Expérience générale
Josh Quinn and Donna Quinn provided excellent customer service.tom m. | Expérience générale
Le client n'a pas laissé de commentaire.George K. | Premières impressions
Le client n'a pas laissé de commentaire.George K. | Premières impressions
Very satisfied customer, there was a problem with the u haul system and i wasn't able to get my card to get in to my unit after 5, i was able to get a hold of the manager after hours and ricki was very helpful to the situation and my needs as i had to be at work the next morning at 5am and she extended the time on the trailer for me to come in when i got off work. THANK YOU VERY MUCH spartanburg u haul team.albert w. | Premières impressions
Le client n'a pas laissé de commentaire.MARIE B. | Premières impressions
This was the cleanest storage facility I have ever used. The staff was cleaning the outside and removing leaves to keep them from blowing inside the building. Very secure and convenient. The staff was so helpful when we dropped off our belongings and even told me to call to switch the drop off to their location. Best experience with a move and storage.Veronica H. | Premières impressions
Le client n'a pas laissé de commentaire.mercia h. | Premières impressions
Nice daytom m. | Premières impressions
When we went to pick U-Haul and get items out of storage to move nobody was there to open the store!! Appointment was at 8am and nobody arrived until 10am and that was after I called customer service! No discount was offered or anything and there were about five other people waiting as well!tamala j. | Expérience générale
Manager Ruben Vega is very kind, competent and helpful.merwan f. | Expérience générale
Too much to type, willing to talk. 734-578-3319merwan f. | Premières impressions
Le client n'a pas laissé de commentaire.arstein t. | Expérience générale
Just great staffAmanda M. | Expérience générale
Very professional and great with correcting things that was missed understood no hassle just fix the problem and ended with have a nice day everything taking care of thanks to the staff at the u-haulAmanda M. | Premières impressions
Mr. Sterling Farr, was awesome. Very professional, kind, polite and indeed patient. You have invested in a great employerTerry L. | Premières impressions
Everything from the pick up location, onsite storage and drop-off location was all mixed up and was truly a disaster! I'm still very angry and frustrated! Just glad the experience is over!tamala j. | Premières impressions
The employee was nice and helpful, I needed to get storage, and paid for 24acces, the stores card reader was down I made sure to get unit before they closed, just to have truck loaded then denied acceDonavon t. | Premières impressions
Thanks for your service.Julia C. | Expérience générale
Very friendly staff and excellent service.Darrell B. | Expérience générale
Courteous staff , clean and convenient locationLisa D. | Expérience générale
The storage alarm units were going off the store employee was not concerned. I went back to retrieve items with people that could help me move items. And employee told me that I would have to come backathy j. | Premières impressions
Everyone was very friendly & helpful!!Cheryl G. | Expérience générale
The best team Ive ever dealt with, never <;Amy G. | Premières impressions
I used U-Haul Storage for 30 days. From the 1st day to the last, I visited the storage facility 4 times and each visit was excellent with staff addressing any questions or problems that I had.Stanley C. | Expérience générale
The uhaul storage facility is infested with roaches, and I feel I should be reimbursed for the bug removal products I'm definitely going to have to buy after using your facility.william s. | Premières impressions
Jeffery assisted me in storing my items, answered any questions and was always there to help whenever I had to get something from my ubox. Every store needs a Jeffery. Thank you, -Andy Cannizzaro SaAndrew T. | Expérience générale
Very helpful, friendly, staff. Have rented several pieces of equipment from this location and rented storage unit. WIll definitely use again when next need arises.Steven T. | Expérience générale
Truck broke down and they still have my property. want me to pay to get property back from their storage. when it wasn't suppose to be at their storage. it suppose to be at my storage building.VEREMELLA C. | Premières impressions
Excellent service à la clientèle.ann m. | Expérience générale
Great team of employees , each month for 15 mos. I came to pay our unit fee in person . Each time was a pleasantly easy visit.. also told them many times that this was the best ran location for sure !Luis U. | Expérience générale
Very easy self check inCynthia B. | Réservation
Staff was nice and friendly. Knowledgable. And was able to help and answer any questions or concerns I had.Dillon L. | Expérience générale
Thank you for your kindness,consistent, friendly smiling face and made me feel like we had known each other for years. So for that I say thank you and if I need to move or storage spacejamenia s. | Expérience générale
My husband loss his job and we got behind on our storage payments. They said they would auction our belongings and throw away pictures and other stuff. Rat poop and urine was on all our things.LINDA L. | Expérience générale
That was canceled and resecheled to Lake Bowan storage. U-haul said the first would be free but lake bowan said no. So I can't rate your service till I move in. Thank You Thomas Bthomas b. | Réservation
I would recommend all my family and friends to uhaulLaura E. | Expérience générale
Provided terrible customer service, and communication regarding my ubox. I will never use or recommend the uhaul ubox service to anyone.Scott H. | Expérience générale
EXTREMELY POOR. Staff was selling personal stuff to customers and getting paid through cash app and left the front desk in order to take care of that instead of the next customer in line for 15 min.Denisa Z. | Expérience générale
This facility and staff was good. They moved or changed some staff members on me, but nevertheless it was still okay.Latarsha W. | Expérience générale
Very friendly and very efficient.tim h. | Réservation
Everything as promised. Courteous, knowledgeable employees. Good experience. Decent price. Would recommend.Bill M. | Réservation
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