Customer Reviews for U-Haul Moving & Storage of Spring Hill

3 164 évaluations

13416 Cortez Blvd   Brooksville, FL 34613
(E Of Mariner)

(352) 596-6825

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(352) 596-6825

13416 Cortez Blvd
Brooksville, FL 34613
(E Of Mariner)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
2

Sherry the owner is VERY rude, acts like only her time is important and got very disgusted that she had to deal with me returning a trailer. Well she won't ever be bothered by me again, I will go elsewhere!

troy H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Betty T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kevin D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Billie M. 
Évaluation :
3

There was so much construction going on and units were haphazardly spread throughout the site. When complete I'm sure it will be nice. The next day my vehicle (a 2022 Chevy Tahoe we bought this January brand new) had a flat tire and we discovered a construction nail in it. My husband was able to buy and apply a repair kit which has held. I am convinced that we picked up that nail there but cannot prove it of course. Overall I was very disappointed. We have rented several uhaul trucks over the years and this was the first time we had any issues.

Theresa D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ervin B. 
Évaluation :
5

All good!!!

Eddie S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darrell H. 
Évaluation :
3

Place is to small need more land

April O. 
Évaluation :
4

I was supposed to get a free storage. The day I dropped off truck the staff was unable to provide info. Was supposed to be contacted by owner. Don't know where the break down in communication was.

KAREN M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Patrick S. 
Évaluation :
5

Enjoyed the service I received there

DELILAH C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Devin C. 
Évaluation :
4

More operational staff

Said A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert W. 
Évaluation :
5

Very professional people.

Anthony W. 
Évaluation :
5

Rien

PHILIP H. 
Évaluation :
1

I declined instance cover and was charged for it anyways. I returned the trailer just before closing and was rushed out. I didn't catch the charge till after I got home. Very disappointed.

Shawn M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MELISSA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sally S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anne K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ray E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

linda W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John K. 
Évaluation :
5

Overall awesome experience and workers was great

Ray H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Natalie M. 
Évaluation :
5

Would have like to have had the window washed before we pulled out. It was very dirty and running the window washer after taking off was scary as we did not know how the wipers would work - especially since the window was very dirty. I think a value added service would have been to wash the windows prior to giving us the keys. Just a suggestion.

Marla S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerald A. 
Évaluation :
5

My only disappointment, we left and 8x8 rug on the shelf in the 15' truck. It was against the back & we just did not see it when we unloaded. I'm sad that nobody turned it in. Had it been us, we would have informed U-Haul to find the owner, but it's a sign of the times that somebody just opted to keep it :(

Scott B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rick E. 
Évaluation :
1

Fukkkkk y'all scamming ass idiots I filled up the gas tank to where y'all gave it to me at and you still charged me for gas really are some scammers even when I didn't even keep it a full 24 hours I still go charged for a full day

Katlyn G. 
Évaluation :
5

Clean truck inside and out. Very personable and professional staff.

Curtis R. 
Évaluation :
5

Extremely professional

curtis R. 
Évaluation :
1

The storage unit was fine. Manager (female) above awesome. Male counterpart, not so much, gave us faulty trailer. Didn't inform us that we had the wrong hitch. Put our lives in danger. Trailer tire was going flat.

Shane S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael G. 
Évaluation :
5

Guy in Brooksville was great and very helpful. Lady in Lake Park was also above and beyond. Both people were at the end of their shift and still ready to go. Couldn't have asked for a better response.

lonnie J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Devin C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Devin C. 
Évaluation :
5

Very good.

Charles M. 
Évaluation :
5

They got me out and on the road is less than 10 minutes!

Curtis R. 
Évaluation :
5

It was a great experience

Denice K. 
Évaluation :
3

I'm annoyed with my original return location experience at 14730 Edward R Noll in Spring Hill, FL. Once I finally found a spot and walked into the facility, I was “greeted” by a large man that simply said, “that doesn't get returned here.” I informed him that it was the location selected on the U-Haul app but he didn't seem to care. He told me to take it to another spot. At the 2nd location I attempted to drop off at (only 2-3 miles away), I was unable to return it there either. It took me 3 attempts and 65 extra minutes to finally return my trailer and ultimately cost me an appointment with my home inspector.

Brett L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jackie B. 
Évaluation :
2

Charlie ups but the lot next door expand storage

ALVARO S. 
Évaluation :
1

I had to go to 4 different u-Haul stores before finally being able to drop off the trailer. The 1st 3 locations would NOT take the trailer . Had to go all the way to Brooksville to a corp. owned U-haul for them to take the trailer. Spent over 1 hour driving to these locations. Was PISSED off.!! I'll never rent from U-Haul again Because of drop off screw ups!! ShadyHills Rd. to Anderson Snow Rd. to Countyline Rd.-- Finally Brooksville on SR 50 took it.

AVA R. 
Évaluation :
5

There was only one person to assist several for early morning pick ups.

Marnana T. 
Évaluation :
5

Kathryn and her Team was outstanding!!!! Best Customer Service, helpful and professional. I always have and always will use this location only for all my moving needs!!! Thank you Team!!!

Donna J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly T. 
Évaluation :
5

Have used this UHaul location several times and have always had good service. Fortement recommandé!

Mark T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jerry R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

dan H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KEVIN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brent D. 
Évaluation :
5

Professional staff and personable.

curtis R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TOM B. 
Évaluation :
3

Furniture pads were included, but the gentlemen who loaded my goods did not open the furniture pad-wrapping, nor use them. My antique floor lamp arrived broken. the lampshade was crushed. The stacks of lidded bins loaded at the back of the U-Box toppled toward the front/opening of the U-Box and crushed several other bins, and goods. Unknown to me at the time, my goods were poorly loaded and did not survive the trip from FL to WA. As well, I was charged by Moving Help for TWO U-Boxes, even though the U-Haul manager in Brooksville assured me that only one U-Box would be delivered to my home. Only one box arrived at my home. I called Moving Help several times in February and March, but to date I have not been reimbursed for the extra charge for a U-Box that was not sent to my home.

Sandra N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john S. 
Évaluation :
3

Again was charged after I left for something I was never told about. I am extremely disappointed

Heather H. 
Évaluation :
5

keep up the good work.

Charles R. 
Évaluation :
5

Rien

RALPH H. 
Évaluation :
5

Very supportive

Richard C. 
Évaluation :
5

The staff were very friendly and courteous. They were also helpful with and timeliness.

Robert F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

esther k.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

debra D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CINDY C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CARL F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TIMOTHY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael H. 
Évaluation :
5

Staff went above and beyond to help us. Thank you.

Mary S.  |  Premières impressions 
Évaluation :
5

uHaurl has always been my go to for many many years.

Harold L.  |  Expérience générale 
Évaluation :
5

We use a lot of storage units , your unit manager (Katheen) is one of the best we’ve ever dealt with.. will continue to use this location when in this area ..

KENNY E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shane D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

megan M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ann D. 
Évaluation :
5

For convenience yes but for the staff no

Louis C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

VICTOR F.  |  Premières impressions 
Évaluation :
5

Kathy and her u haul team are always ready to help. It's always my first stop when I need a u haul

tom A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James W. 
Évaluation :
5

website needs improvement specifically the vehicle return part, not easy to follow

Kevin B. 
Évaluation :
5

S.O.

wendy F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ron U. 
Évaluation :
5

Very professional

dana E. 
Évaluation :
5

26' truck was GREAT! Ran perfectly and very comfortable. Was sanitized beforehand as well.

curtis R. 
Évaluation :
5

All was super.

Carla D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cedric L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHESTER U. 
Évaluation :
5

After I dropped the truck off in St Augustine I noticed that I was charged$ 50 for cleaning and & 8 for miscellaneous damage. I bought the truck back in the same condition as I found it. These are bogus charges and I am requesting a refund.

Ralph R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JON P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tammy B.  |  Premières impressions 
Évaluation :
5

I always use this U-Haul store it's convenient it's always on time and very helpful to us.

Elizabeth R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

konner P. 
Évaluation :
2

I picked the trailer up and everything seemed fine I loaded my utv and realized the straps had been cut rendering the wheel straps useless. I called uhaul and they hung up on me and I later recieved a message apologizing for the disconnect. And that I would be getting a call from the location but there were no similar trailers and I received no call. I improvised and used ratchet straps to make due with what I had which was very unsafe. I had an event I needed to be at this was a huge inconvenience.

Danielle Z. 
Évaluation :
5

Everything was great

David B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TODD V. 
Évaluation :
5

Excellent service at this location.

MARSHALL W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LORI R. 
Évaluation :
5

Tom one the owners got me checked in and out in less than 10 minutes. Deb double checked that the truck was parked so I could get out quick and easy. I know that they sanitized the cab since it really smelled good. The truck was in good mechanical condition and ran great. I'll be back!

curtis R. 
Évaluation :
5

The Rep was the only one working and it took her a long time to check us out in the morning. She needs more workers in the morning and she was also slow,I was not very happy. Since I rent their all the time, I rent trailers 3 times a week for a whole year. I spent $3 100 in that year.

Richard B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

robert B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAYMOND M. 
Évaluation :
3

The only complaint I gave is the difficulty getting in and out of the site With the parked trucks and trailers making it difficult to exit if anybody was parked at a storage unit it blocked the driveway with no way to turn around especially in the back side.

michael t.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEITH H.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eliezer O.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronda N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth s.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DEBRA K.  |  Expérience générale 
Évaluation :
4

There is way too much clutter parking trailers what not around the outside of the buildings oftentimes clogged up trying to get to your storage unit

Karen M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kira B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cindy B.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SHARMON K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dave R.  |  Expérience générale 
Évaluation :
1

This location is filthy. It has rats and the drive way area is always blocked and extremely difficult to get in and out of.

Stacy C.  |  Expérience générale 
Évaluation :
5

Kathleen and her team are amazing!

Eliezer O.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole P.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SANDRA B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jordan L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James H.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MORGAN H.  |  Premières impressions 
Évaluation :
4

The staff was very quick with the paperwork and friendly! We also dealt with them for a van rental once and a truck rental another time. This location's staff was excellent in every way! However, when we returned the truck in Tampa, we were sent to 4 locations because each one said they had no room left! We spent way too much time friving around on our gas trying to give their truck back! Unacceptable!

Timothy M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cathy E.  |  Expérience générale 
Évaluation :
5

I arrived in a crisis situation for a unit shortly prior to closing time.They worked with me right away, with compassion getting all the paperwork completed, provided detailed instructions with great clarity and got me in a unit right away with first month no fees. Yes, I will highly recommend others.

Sharion V.  |  Premières impressions 
Évaluation :
5

Kathrine was great and her employees also .they are the best thank you all

RITA P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra B.  |  Premières impressions 
Évaluation :
2

They never informed me that I would be charged for a whole month if I took my stuff out early. I asked and they said yes. Went to pick my stuff up yesterday and I'm charged for a whole month. It's ridiculous. The people are rude and make you feel like you are an inconvenience to them. Never ever rent from them again

ANGELA MICHELLE D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jim c.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard L.  |  Expérience générale 
Évaluation :
4

Overall it was a fine experience. The only thing I don't understand is I was supposed to have my locker until May 28th because of the holiday weekend I did not get back there until the 29th removed all of my items and left the Locker open and I'm still getting threatened to be charged for another month

Sean B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cathy E.  |  Premières impressions 
Évaluation :
5

Kathleen and her staff were absolutely fantastic always willing to give a helping hand couldn't ask for a better experience I give them two thumbs up one of the best storing experiences I could ever ask for management couldn't ask for a better crew at this site thank you very much Kathleen for your health if I need storage again I will definitely be coming to your location definite five-star experience

david j.  |  Expérience générale 
Évaluation :
5

Loved the lady (mgr)

Slavica B.  |  Expérience générale 
Évaluation :
3

The staff were fairly lazy, ignorant and kind of snobby.. on top of that, the biggest downfall, at this particular facility, is the way they store the trucks and trailers!! It is difficult to get to most of the storage units or even enter the lot on some days, because the staff parks the 15', 20' and 26' trucks in front of the doors and block the driveways! I'm a commercial truck driver, and I've never any lot so poorly organized! And I've delivered and picked loads in over 27 states! I've never seen any lot like this one! This U-Hual is just terrible!

Nicholas M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK G.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kyle A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KEVIN H.  |  Expérience générale 
Évaluation :
5

All all staff personnel was very friendly truck very clean, office,bathroom was very clean also Storage unit was also very clean Will recommend them two people and will use them again

Michael S.  |  Premières impressions 
Évaluation :
1

My unit was never opened until move out day, yet it was full of rodent feces and soiling of materials and staining on surfaces. Everything had to be sent to the garbage. Is it possible to have insurance refund some or all of the value?

peter c.  |  Expérience générale 
Évaluation :
5

I loved the entire experience. They were the most amazing team how they all work together and made my whole experience wonderful. I love all of the staff and so professional but friendly. Really they couldn't have been any nicer.

JOANIE C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALLISON T.  |  Expérience générale 
Évaluation :
2

The only good thing about this facility is DEBBIE, she is the only one that cared, and was helpful. I think without DEBBIE this facility would stay at the bottom in customer satisfaction

Robert W.  |  Expérience générale 
Évaluation :
2

The contents were stolen from my unit and the manager wouldn't even look at the video to see who robbed me

DerryLynn H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bud T.  |  Expérience générale 
Évaluation :
2

The reason why I put below average is because I have been from U-Haul and trucks and have used their store for sale at least two to three times in my life and I never experienced the fact of getting a truck that was inconvenient I would use that word the truck need to repairs and the staff on the 800 number that deals with the problems with the truck maintenance until 4 hours for them to come and I did not want to drive the truck because it shook so bad the guy that came he just took it less than 50 ft up the road and came back and stated that oh it's travel well all the time when I took this truck over 2 hours from my location to the next location I was hoping and believing that the truck would make it without breaking down with all my stuff in it we did make it to our location thank God for that but I have never rent a broke down shaky irregularly truck but it's okay because God worked out everything but it's okay God worked out everything for my good he sent the young man to help me with the truck and my car people do not have a heart's these days no I would not say that I would say some people are very inconsiderate but God help people out there just for you and I thank him for that so you all have a blessed life God bless you all and I would carry on and be successful in my life no matter what obstacle tries to come my way thank you again

Shirley M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather A.  |  Expérience générale 
Évaluation :
3

-DO LIKE interior lights in storage units: very convenient. -Staff is pleasant and professional. -"Climate-controlled" spaces & hallways too hot (about 9+ months/year), especially after-hours when A/C is OFF. -U Haul trucks ALWAYS (for a year or more) block access to parking: must walk long distances to access units or your vehicle blocks the ONLY thoroughfare around building. -Building exterior (metal security) door difficult to open and close, bottom drags on concrete landing.

Robert M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Loretta B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SARAH R.  |  Expérience générale 
Évaluation :
5

The only real negative was that there were too many box trucks parked on site, which would block access to the garage doors occasionally. No where to park because of the box trucks. Crowded.

Devin J.  |  Expérience générale 
Évaluation :
5

Awesome customer service provided!

timoya b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael S.  |  Premières impressions 
Évaluation :
5

Staff was courteous and very friendly. Explaining the whole process well.

timoya b.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EVANGELINE P.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Marie M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NANCY V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nancy a.  |  Expérience générale 
Évaluation :
5

The manager Kathleen was absolutely fantastic. I could not ask for a better experience going through the times that we are going through she was very patient having to deal with one customer at a time. To keep her customers safe through these times of us having to go through the covet 19 social distancing

david j.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Manuel B.  |  Expérience générale 
Évaluation :
3

It was clean but it wasnt. There were rodent droppings and dead bugs which I was not expecting since we paid to be on an inside unit. They were not running around and it wasnt real bad but it definitely turn us away from here after being a customer for a few years.We wouldve came to open up the unit if needed to help with that,if informed. Staff is friendly and not a horrible place but I had to clean my stuff off when moving out from bugs and rodent droppings which I was not happy about.

ANTHONY S.  |  Expérience générale 
Évaluation :
5

Kathleen is great

Dominick c.  |  Expérience générale 
Évaluation :
5

Staff was very friendly and accommodating.

KARI K.  |  Premières impressions 
Évaluation :
5

Kathleen and staff were always eager to help and had a big smile. Made you feel like family but special

DARREN B.  |  Expérience générale 
Évaluation :
5

The staff is awesome.

mary ann c.  |  Expérience générale 
Évaluation :
5

Best experience everytime we have used this facility. Thank You to Kathleen for all of her help.

sherre c.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

marie R.  |  Premières impressions 
Évaluation :
5

Kathleen is the best. She always helps us find the right unit to fit our needs. Very pleasant with everyone she comes in contact with. Will always use this location for my storage needs. Thanks

sherre c.  |  Premières impressions 
Évaluation :
5

I was there for two months. The staff was courtesy, friendly and on task.

ron a.  |  Expérience générale 
Évaluation :
5

Bien

Robert H.  |  Premières impressions 
Évaluation :
5

People there very nice and helpful

terry k.  |  Expérience générale 
Évaluation :
3

Staff was excellent. However, you raised the rates within a month of getting the storage! On the last day had a altercation with staff concerning moving a truck that was blocking our exit.

Robert m.  |  Expérience générale 
Évaluation :
5

I would like to thank every one at this U-Haul Storage they have done nothing but work with me 100 % I would definitely recommend anyone to use this U-Haul the people are nice friendly

paul s.  |  Expérience générale 
Évaluation :
5

Merci.

tahar m.  |  Expérience générale 
Évaluation :
5

The lady's at the counter were awesome.. and the gentlemen who checked in the equipment was on point.

MARK G.  |  Premières impressions 
Évaluation :
4

Good people who can work around UHauls screwed up computer system!

Denise j.  |  Expérience générale 
Évaluation :
1

I did not receive the free lock as promised.

Stephen Y.  |  Online Move In 
Évaluation :
5

The two guys that were there the day I went in were great, the guy that helped me was Tom, felt like I was dealing with a friend, highly recommend

Dom L.  |  Premières impressions 
Évaluation :
5

professional service Thanks

HUMBERTO B.  |  Expérience générale 
Évaluation :
5

Great service. Friendly manager. Great price. Nice facility. Couldn't be happier!

Dustin M.  |  Premières impressions 
Évaluation :
5

The people was very friendly and helpful they also appreciated our business

Russell F.  |  Expérience générale 
Évaluation :
5

Great people. Easy transaction

John H.  |  Premières impressions 
Évaluation :
5

My favorite U Haul operation.

James S.  |  Expérience générale 
Évaluation :
5

Processing in was easy and great. Ted was so helpful and can, knowledgeable. We had a very great welcoming, I will refer this store over to friends.

Sabrina M.  |  Premières impressions 
Évaluation :
4

Merci

ILKA C.  |  Expérience générale 
Évaluation :
5

Very good customer service. Friendly and approachable.

F Selena M.  |  Premières impressions 
Évaluation :
5

Prices are Affordable,and Staff is very Friendly.I would highly recommend them.

Randy H.  |  Expérience générale 
Évaluation :
4

It was a good place to store our things,except We were charged a full months rent,and we only used it 4 days.You should have prorated it! There for I can't recommend you to my friend who is coming in.

Jon L.  |  Expérience générale 
Évaluation :
5

My favorite U HAUL location.

James S.  |  Premières impressions 
Évaluation :
5

Great place to rent storage and trailers. Very friendly and helpful staff!!

Robert K.  |  Expérience générale 
Évaluation :
5

I have no issues.l was completely satisfied with the service I received.

kevin m.  |  Expérience générale 
Évaluation :
5

Outstanding service and Kathleen is a fantastic person. This is the only UHAUL I will use for all my moving and propane needs!!!!

Brian L.  |  Expérience générale 
Évaluation :
5

You could not ask for or find a finer experience or place of business.They are great........

John H.  |  Expérience générale 
Évaluation :
5

I would highly recommend the store they are fantastic and I definitely use them again

Brian L.  |  Premières impressions 
Évaluation :
5

No es good

Gerardo B.  |  Expérience générale 
Évaluation :
5

Catherine/ Catheline & Kevin are cordial , respectful hard workers and earned a raise and promotion. The staff have been supportive especially that we are new to Florida thank you so much amazing.

Saif A.  |  Expérience générale 
Évaluation :
5

The staff is extremely helpful and very friendly!

Julie B.  |  Expérience générale 
Évaluation :
5

I received fast friendly service. U-Haul was willing to meet my unique need for delivery of a 1/2 pallet bin and to notify me Of its arrival. The facility appeared secure, clean & organized.

charles o.  |  Premières impressions 
Évaluation :
5

Excellent

joanne w.  |  Expérience générale 
Évaluation :
5

Everyone at the facility is very friendly and helpful!

Julie B.  |  Expérience générale 
Évaluation :
5

The unit manager worked had to lease me a storGe locker. I am very appreciative

donald p.  |  Premières impressions 
Évaluation :
4

Did not go to the location myself (3rd party moving company) but phone interactions were pleasant.

Jason B.  |  Expérience générale 
Évaluation :
5

Outstanding service by Kathleen and her crew

Hernando P.  |  Premières impressions 
Évaluation :
2

They didn't want to do their jobs. Nothing about my move went right with your company. The employees didn't not want to do their jobs and horrible experience! I paid full price for horrible service.

alex r.  |  Expérience générale 
Évaluation :
5

The guys in the office were great. Mr Weaver was very helpful even though he was handling a tough situation with the truck not showing up as a return on the computer. Tim was helping him and us

jeremy w.  |  Premières impressions 
Évaluation :
4

Friendly, accommodating staff.

Ronald Y.  |  Expérience générale 
Évaluation :
5

They were very helpful glad i went there. A good place to do business at.

mary l.  |  Premières impressions 
Évaluation :
5

This experience from reservation of U-Box in R.I. to P/U and return of empty U Box in Fl. was flawless. The reservation, communication, personal contact and concept (U-Box) is dynamite . Roy

Roy M.  |  Expérience générale 
Évaluation :
5

Awesome

JAMES H.  |  Expérience générale 
Évaluation :
5

Always friendly helpful.

Brenda H.  |  Expérience générale 
Évaluation :
5

Easy in and out system with two gates. Never seen that before in a storage facility. Very satisfied and will recommend this facility to others.

richard h.  |  Expérience générale 
Évaluation :
1

The entire Ubox experience has been a NIGHTMARE. ALL of my belongings arrived FULL of FIRE ANTS, every box, every bag and they were even climbing up picture frames. I have bites EVERYWHERE

Terry c.  |  Expérience générale 
Évaluation :
5

Aucun

Giuseppe M.  |  Expérience générale 
Évaluation :
5

Thank you, for accomadating all of my needs with a trailer and storage room.

LAURA L.  |  Réservation 
Évaluation :
5

Excellent service. VERY helpful. May God bless them. Jesus IS our hope for the future !

Kim S.  |  Expérience générale 
Évaluation :
2

Gate don't work, half time my access code or card didn't work, one way in and they block it with uhauls, personal cars, and semi trucks so u can't access your unit. I had to wait overhour few times

Michelle c.  |  Expérience générale 
Évaluation :
5

Might want to upgrade your computer applications. At each location I used it seem like it was difficult for the workers to navigate quickly

joel w.  |  Expérience générale 
Évaluation :
5

Kevin, Nancy & Thomas provided outstanding customer service

Garfield N.  |  Expérience générale 
Évaluation :
5

Customer service was excellent. No issues and no problems.

Jeneane H.  |  Expérience générale 
Évaluation :
5

The staff was very helpful

janice W.  |  Expérience générale 
Évaluation :
5

The staff were very professional and very knowledgeable. They took the time to explain everything. I'd use that facility again.

Vincent S.  |  Expérience générale 
Évaluation :
5

Very nice and helpful thru the whole start to finish!

aimee f.  |  Réservation 
Évaluation :
1

Staff have poor attitudes and shrug when you ask for help. They act like they don't know what they are doing ever.

Carlos S.  |  Expérience générale 
Évaluation :
5

I well use UHaul again in the future.

Lorna G.  |  Expérience générale 
Évaluation :
2

I think it is OBSCENE to charge unit renters $5 a month for an electric key to the site! This is the Primary reason why I moved out! Punch keys access not good enough for you?

Esteban C.  |  Expérience générale 
Évaluation :
5

Employees were very helpful!

judy k.  |  Réservation 
Évaluation :
5

Thank you to everyone helping me in this time of pressure. I'm thankful for your department for open your doors. Most of all putting my mine at ease.

lynn c.  |  Réservation 
Évaluation :
2

Uhaul needs to overhaul their computer systems as every location I've ever rented from their employees deal with computer issues. However, Kevin was rude and confrontational during the issues.

tina b.  |  Expérience générale 
Évaluation :
4

Selecting a rating for this facility is difficult, because I have not been a regular customer at any U-haul facility. The staff is helpful, and friendly. The equipment appears to be well maintained .

bob l.  |  Expérience générale 
Évaluation :
4

No comente

Leonides A.  |  Expérience générale 
Évaluation :
5

From the moment I arrived at the U-Haul Facility to the day when I completed my departure I the day I departed I found the staff most helpful to my needs and concerns. All did a very professional job

FRANCIS F.  |  Expérience générale 
Évaluation :
4

A few more hours access in the evening would be nice. I would use the facility again if I ever have a need.

Tracy E.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône de propane
    Propane

    Propane service delivered straight to your door!

  • Icône Ventes de camions
    Camions à vendre

    Nous offrons la plus grande sélection de l'industrie!

Retour
Haut de la page