Évaluations des clients U-Haul Moving & Storage of Springdale

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Springdale

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Latrice S.
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Le client n'a pas laissé de commentaire.

felisha k. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Sherrie V.
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Le client n'a pas laissé de commentaire.

Anthony S.
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Le client n'a pas laissé de commentaire.

Shannon W.
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The worker was very helpfu getting me checked outl and didn't have to go through that horrible online after hours check in that took an hour to complete.

Judi D. | Expérience générale |
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Everyone was so helpful when I checked out. I walked back to the unit and a nice man gave me a ride back to the front in his cart...also, I left my Iphone at the desk and once discovered, drove back and the very pleasant young man at the desk walked out with a smile and handed it to me. Great people!

Kenya B.
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The owners are the sweetest, most accommodating people I've ever done business with. I will definitely use this location vs any other for any U-Haul or storage needs.

Gregory B.
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Le client n'a pas laissé de commentaire.

Loveda L.
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Everything was perfect!!

Nicholas T.
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Le client n'a pas laissé de commentaire.

John R. | Premières impressions |
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Everyone was awesome and helpful.

sandra s. | Expérience générale |
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The couple running the Uhaul Storage were so incredibly nice and helped me with any issues I had! Such kind people, highly recommend.

Catherine S.
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Damien was wonderful! Answered all my questions and explained things thoroughly and was extremely nice! I've never used Uhaul before, but I definitely will again because of Damian !

diane b. | Expérience générale |
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Clean area Helpful and respectful employees

Christian S.
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Le client n'a pas laissé de commentaire.

Jackson P.
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Le client n'a pas laissé de commentaire.

terrell l. | Expérience générale |
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Le client n'a pas laissé de commentaire.

alejandra a. | Premières impressions |
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People in charge are amazingly great, best experienced ever.

Natalie A. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Sarah M.
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Customer service was excellent!! Very friendly and helpful. Quick service.

Jessica O. | Expérience générale |
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Alana was really helpful and very easy to work with. Highly recommend.

Arrick G.
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Le client n'a pas laissé de commentaire.

Vivian B.
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My experience was super. The online reservation made it quick . The gentleman who handled my transaction was friendly and humorous. He wasted no time in processing my order and I was on my way without glitch.

Tina W.
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Le client n'a pas laissé de commentaire.

James J.
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Nothing at this time

Adrianne G. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Gregory G.
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Le client n'a pas laissé de commentaire.

Jalynn W. | Premières impressions |
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Le client n'a pas laissé de commentaire.

ronald H.
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The couple that manages this U-haul establishment were AWESOME! They were extremely helpful, friendly and personable. Nothing was too much trouble. If I need another U-Haul truck, I will certainly look forward to renting from them, again!

Freea J.
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Le client n'a pas laissé de commentaire.

ROBERT C.
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Le client n'a pas laissé de commentaire.

Catherine S.
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Le client n'a pas laissé de commentaire.

Michkayla P. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Kimberly H. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Rick S. | Expérience générale |
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everyone was always so nice and the place is very clean and secure

Douglas T.
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Le client n'a pas laissé de commentaire.

JAMES H. | Expérience générale |
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Hard to call in

Brianna J. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Kevin M. | Expérience générale |
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The Robertsons were very polite and professional. I found them to be the most positive part of the experience of storage unit rental.

sandra r. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Melanie M.
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Le client n'a pas laissé de commentaire.

Kimberly H.
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Le client n'a pas laissé de commentaire.

Dominick W.
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The pick up was very easy to find and the people were great to deal with.. Very helpful and professional.

Curtis T.
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Le client n'a pas laissé de commentaire.

Richard F.
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The guy was super nice!

Sereta F.
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Le client n'a pas laissé de commentaire.

Lucius S.
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Le client n'a pas laissé de commentaire.

Christopher W.
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Le client n'a pas laissé de commentaire.

Heath H.
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The owners are fantastic people, and will go above and beyond to help.

Donna T.
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Would recommend to anyone. They are awesome. Very helpful.

David D. | Expérience générale |
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They treated my like family,,,,, Much Love & Respect

AMY G S. | Expérience générale |
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Le client n'a pas laissé de commentaire.

joshua G.
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The staff at the pickup location was phenomenal!

Jacqulynn J.
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Le client n'a pas laissé de commentaire.

Kalandra H. | Expérience générale |
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Alana and her team have always gone and beyond each time I visited the faculty. I would definitely rent again.

Ursela S.
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Yes the location on I-65 service road was so frustrating didn't have what I was I was looking for sent me to the Springdale location where he said he called and checked yes they had one available got there they said they told him no one was on the back a hour and a half later. Overall the spring sale location was good Alana was a d service was in and out and very relaxing

JEZYIAH Y.
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Owner and his wife were amazing. Already booked with this location again for my move in two weeks.

James W.
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Le client n'a pas laissé de commentaire.

Shameka H.
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The guy who checked me in was very friendly and helpful. Also professional

Kimberly H. | Premières impressions |
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The staff at this location go above and beyond to satisfy their customers. They work together as a team to effectively complete all forms of business. I would always choose this location to do handle my uhaul and storage needs. Thank you so much much for your kindness and courtesy.

Tracy T.
Évaluation :

They were all super friendly over the phone as well as in the office. They made us feel like family even. Thank you guys so very much we appreciate you right now the world needs more people like you. Thank you

Miriam A.
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It is always a pleasure doing business at the Airport location. Their customer service is excellent. I would highly recommend this location to family and friends.

Azlean W. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Kenneth G.
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Le client n'a pas laissé de commentaire.

SYDNIE F.
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Derrick was very helpful during my experience. He was very busy and handled it well, especially considering there can only be one customer in the store at a time.

Sonya M. | Expérience générale |
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Alana & her husband are the best representative for U-haul. Their personality is phenomenal . They are very caring people they make you feel like home away from home. Thanks for there hard work in keeping me happy and my property secure.

Jacelyn W. | Premières impressions |
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Le client n'a pas laissé de commentaire.

LISA R.
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Le client n'a pas laissé de commentaire.

MATTHEW B.
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Le client n'a pas laissé de commentaire.

Green S.
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One packing pad was missing from the 24 I ordered.

John G. | Expérience générale |
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The staff you have running the facility were great. Best in years.

LILLIE C.
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Le client n'a pas laissé de commentaire.

MICHAEL H.
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Well normally I have no issue but this time I was twice charged once when I entered my card info online and also when I returned the rental so I've payed near 260 dollars for same day service fix this and I'll give 5 stars

Nakia A.
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It was very well kept, the pregnant receptionist was AMAZINGGGG, and she gave me information about storage that i didn't know, definitely would use her again. Thanks so much!

AUDREYIA J.
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Both employees were awesome! The morning employee was there with no wait! I was in and out in less than ten minutes! The afternoon employee was awesome as well! No wait and they both were knowledgeable and very professional

Daniel W.
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Le client n'a pas laissé de commentaire.

Kenishia J.
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Customer service was fast and reliable

Donnie L.
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Very impressed how the owner gave me excellent customer service.. that is a rarity during these times...would HIGHLY recommend this store to everyone!! Looking forward to during business with him again soon!!!

Green S.
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Truck roof repair leaked during rain shower while unloading.

Garrison V.
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Le client n'a pas laissé de commentaire.

Michele R.
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We were not able to use the trailer lights, the connection was wrong. When we tried to call to try and get the correct one, we were put on hold, and the call was never answered. The right tire on the Tow Dolly was Dry Rotted and blew..

Charanise B.
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Le client n'a pas laissé de commentaire.

zaria K. | Expérience générale |
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Absolutely love this place!! Staff was always SUPEE FRIENDLY & helpful! If I ever need storage space again this will be my go to place!

Monica B.
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Very nice guy annd accomodating please give him more hand sanitizer

VeAna A.
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Very friendly and professional

lewis w. | Premières impressions |
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Thank you so much for your professionalism and courtesy.

Billy H.
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Le client n'a pas laissé de commentaire.

Kimberly Y.
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you guys did an amazing job with helping me. continue being great ??

Amber M.
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Le client n'a pas laissé de commentaire.

Rapheal W.
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Le client n'a pas laissé de commentaire.

Anna B.
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Great experience with the rental and everything was easy to do on my smartphone. No waiting and very convenient.

Wesley W.
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Everything was great I couldn't have asked for a better customer service. I will absolutely recommend and use this uhaul location again. Thank you

Kemeshia B.
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Le client n'a pas laissé de commentaire.

Gerard W.
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My service representative was extremely helpful and very professional to me.I had an excellent experience with my rental. Thank you for your help.

Erica P. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Courtney R.
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Le client n'a pas laissé de commentaire.

JOSEPH P G. | Expérience générale |
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Never had a problem in almost 27 years of using the storage facility. Great place and great people to work with.

David H.
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Everything was just great,there's probably nothing else you can do!!

Lisa C.
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My children and I needed a truck very quickly to move furniture from my children's fathers house to Florida due to his passing unexpectedly on May 1st in Mobile AL. The couple that ran the U-Haul office were so kind and went above and beyond to help us! You definitely need to keep these folks as it's hard to find customer service like they provided anywhere anymore.

Anona F.
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Le client n'a pas laissé de commentaire.

Steven D.
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This facility has excellent employees and management. Very happy to come and go with courtesy and efficiency.

JENNIFER W.
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Le client n'a pas laissé de commentaire.

Steven D.
Évaluation :

This management team has all the right things in place. Experience

Amy C.
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Le client n'a pas laissé de commentaire.

Rick S. | Premières impressions |
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friendly staff and easy to work with

Elizabeth T.
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Had a reservation to pick up my truck at 5:30 On Sunday (after hours with the self service check in) . The app said my truck was there, but it was not. After an HOUR of calling and speaking to about 4 different people from customer service, someone shows up and asks if we are here about our truck. He explains that “the girl who worked earlier couldn't park the 26 foot truck”? The enployee was nice enough to take $25 off our rental, but for all the hassle, I felt like it should've been taken care of completely. Poor communication.

Steven D.
Évaluation :

Second time in two weeks I used this facility. Service was excellent and courteous.

Robert T. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Steven D.
Évaluation :

Courteous assistance. Efficient and helpful.

Ashley F. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Zac M.
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Le client n'a pas laissé de commentaire.

Sandra R. | Premières impressions |
Évaluation :

Each location I visited the staff was very friendly and helpful. Even, during these difficult times its really nice to see people smile and I must say the location on the service road GREAT GREAT customer service.

RaConda M.
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never met anyone, dropped off before it was open

Penny Y.
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Staff was very nice with great customer service.

Maurice H.
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Service was excellent and the people were supper nice. I will definitely use this location againn

William C. | Premières impressions |
Évaluation :

Great staff, helpfull and resourcefull

Alysia C. | Expérience générale |
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Alaina and the whole team are so helpful, kind, accommodating, professional, and easy to work with! We will always use this U-haul location for van rental and storage needs.

Zatavia R. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Beverly J. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Omar P.
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Le client n'a pas laissé de commentaire.

Brandon T. | Premières impressions |
Évaluation :

I didn’t like that I couldn’t bring my own lock and had to purchase one regardless. Everything else was great.

Bruce D.
Évaluation :

Improve app...

Kyla C.
Évaluation :

Austin aNd wife are an asset to your organization

John S.
Évaluation :

Le client n'a pas laissé de commentaire.

Stacie M.
Évaluation :

Excellent excellent excellent

Carla B.
Évaluation :

Was charged for damage that was already on the truck that I rented! This couple has a scheme going to collect insurance deductibles that they are not entitled to! The color of the paint on the truck is the same color as their storage doors!!! ORANGE!!! Do Not use this facility!!!!! I will be filing insurance fraud charges against this company!

Benjamin A.
Évaluation :

Thanks for everything. You guys, really helped us out moving into our first house.

Kevin M. | Premières impressions |
Évaluation :

The owners of this property are very competent and professional. It was a smooth transition. Thank you.

Tesheka H.
Évaluation :

Le client n'a pas laissé de commentaire.

Bruce R.
Évaluation :

Le client n'a pas laissé de commentaire.

Tokwiny D.
Évaluation :

Cameras in the yard. My unit was broken into and all of my valuables stoned.

Scott R.
Évaluation :

Great customer service and a great overall experience.

Sherena C.
Évaluation :

Le client n'a pas laissé de commentaire.

Alonzo J.
Évaluation :

Nothing. Everything is good!

Michael P. | Premières impressions |
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Alana and Austin were extremely polite and helpful during my move in process. They are an exceptional example of good customer service.

Mike D. | Premières impressions |
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The gentleman explained everything in detail

Randall M.
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Le client n'a pas laissé de commentaire.

Lakindra L.
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Le client n'a pas laissé de commentaire.

Zenaida G.
Évaluation :

While the inside of the truck was clean the outside of the truck was very poor condition.

Susan J.
Évaluation :

THE MANAGERS AT THE AIRPORT BLVD LOCATION IN MOBILE, AL. ARE VERY PROFESSIONAL, HELPFUL AND FRIENDLY. I HAVE ENJOYED THEIR CUSTOMER SERVICE AND THE TRUCK RENTAL EXPERIENCE. EVERYTHING WAS EASY AND CONVENIENT, THANK YOU!

Yvette W. | Expérience générale |
Évaluation :

Staff WAS always friendly and very helpful

Ryan S.
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Le client n'a pas laissé de commentaire.

Brenda W. | Premières impressions |
Évaluation :

Everything was exactly as advertised. Friendly helpful staff. Have only had a unit a week or so.

LAKUELDRA E. | Expérience générale |
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Love each and everyone of the staff it was a great experience and with me and my family relocating to George there were very healthfull.

Janice M.
Évaluation :

Friendley, fast excellent service

Susan J. | Expérience générale |
Évaluation :

THIS HAS BEEN A WONDERFUL EXPERIENCE, THANK YOU U-HAUL! ALANA AND AUSTIN ROBERTSON PROVIDED THE HIGHEST LEVEL OF SERVICE. THEY ARE FRIENDLY, PROFESSIONAL AND KNOWLEDGEABLE. MERRY CHRISTMAS! SUSAN

Virginia J. | Expérience générale |
Évaluation :

Very professional, organized and friendly. Would recommend them to anyone I know needed storage or moving needs.

mary c. | Expérience générale |
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Thank you for such a smooth experience.

ATTILA V. | Expérience générale |
Évaluation :

Owners are awesome..best u haul facility I've ever used

Planned Parenthood S. | Expérience générale |
Évaluation :

Always great staff. Always clean. Always felt safe. No issues at all.

Larry b. | Expérience générale |
Évaluation :

U should pro rate storage so patrons do t have to pay a whole month if they only need the u it 1 day out the month if taking stuff out

tamichael l. | Premières impressions |
Évaluation :

N/a

Duane L. | Premières impressions |
Évaluation :

Really try to accommodate customers. Know their business.

LAKUELDRA E. | Premières impressions |
Évaluation :

Sweetest people I ever met.

STELLA J. | Expérience générale |
Évaluation :

The office staff was extremely helpful and I would recommend this location!!

aundrae G. | Expérience générale |
Évaluation :

They were always great and polite.

wanda w. | Expérience générale |
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Mr. & Mrs. Robertson are very professional, have very kind personalities, and just excellent business manners etiquettes.

Kara R. | Expérience générale |
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Very accommodating!

Japonica B. | Premières impressions |
Évaluation :

the experience was great

ROBERT K. | Expérience générale |
Évaluation :

Gate Job

Knikita M. | Expérience générale |
Évaluation :

Excellent facility I’ll be using them in future

alexandra r. | Expérience générale |
Évaluation :

Austin and Alayna who manage this store could not have been more polite, helpful and professional! This was a great experience for us after a long move from New England. We highly recommend them!

Tracy p. | Expérience générale |
Évaluation :

The experience was excellent and the staff was terrific

Phyllis C. | Premières impressions |
Évaluation :

Everything was above and beyond professional.

Pat D. | Premières impressions |
Évaluation :

Was very impressed with Alana ..very helpful and a happy person

Kimberly H. | Premières impressions |
Évaluation :

Friendly and courteous customer service thank you

Allen W. | Expérience générale |
Évaluation :

Always clean and secure. Staff always courteous and helpful. Would use this facility again!

Juan A. | Expérience générale |
Évaluation :

Owned by a young family who lived on site which made it extra conviniéndole if you ever had to get into the facility before opening or after closing. Very friendly and professional.

Tracy p. | Premières impressions |
Évaluation :

The team at the location where I rented my truck were awesome! I haul is.blessed to have a team like they are! Would definitely rent from that location again.

BURTON PROPERTY G. | Expérience générale |
Évaluation :

We are leaving because we built our own storage. Thank you

phillip T. | Premières impressions |
Évaluation :

Staff is very pleasant, accommodating and helpful.

Eileen O. | Premières impressions |
Évaluation :

They are the best. Love that couple. So helpful and hardworking. You are lucky to have them. ❤️⭐️⭐️⭐️⭐️⭐️⭐️🌟

Jared J. | Premières impressions |
Évaluation :

Super friendly.

Yvette W. | Premières impressions |
Évaluation :

Answer all questions immediately

ANGELA S. | Expérience générale |
Évaluation :

Awesome storage facility!!!

William D. | Expérience générale |
Évaluation :

I am leaving comments for the CURRENT staff at the facility. The prior staff told me I could leave a ladder that would not fit on the 2nd floor in their unit, and they took it when they left.

Angela B. | Premières impressions |
Évaluation :

Very pleasant, knowledgeable salesperson. He was patient even after solidifying my sale and having to cancel it. Thank you. I will always use UHaul at Springdale on Airport Blvd. Mobile.

Nylisha H. | Expérience générale |
Évaluation :

Service and team was awesome and family environment

victoria s. | Expérience générale |
Évaluation :

I would definitely recommend UHaul to anyone looking for safe storage.

SHERRY H. | Expérience générale |
Évaluation :

Staff very friendly and helpful!

wanda w. | Premières impressions |
Évaluation :

I am very confident that my belongs are in a very safe and secure U-haul Company Storage Unit location in Mobile, Alabam with very Professional Management living on site location..

MICHAEL H. | Expérience générale |
Évaluation :

Very curtious, knowledgeable, clean and willing to help in any way possible. I feel the staff went out of their way to assist me in my needs! HIGHLY RECOMMENDED LOCATION!!! A++ rating if available!!!!

Bay C. | Premières impressions |
Évaluation :

It was a very nice experience. We moved our office files in in the rain and they were completely helpful. Very nice owner and staff!!

Deshondra K. | Expérience générale |
Évaluation :

Very satisfied with everything

terry r. | Expérience générale |
Évaluation :

Na

Raymond M. | Expérience générale |
Évaluation :

l

Sandra A. | Réservation |
Évaluation :

The staff was very professional .

tonya l. | Expérience générale |
Évaluation :

Very helpful and friendly

carrie r. | Expérience générale |
Évaluation :

This is the secon storage and neither one had a light in it and very inconvenient for me. Advised the office several times.

Dianne M. | Expérience générale |
Évaluation :

Alana and family are friendly, enthusiastic and helpful. I never had problems but the ceiling in my unit needed some work. Expanded gate hours extremely convenient.

Karen L. | Expérience générale |
Évaluation :

Alana and Austin were always very helpful. Of all the different managers, they seemed to be the most helpful. You would actually see them around the facility checking on the units.

SHERRYL R. | Expérience générale |
Évaluation :

Clean, well managed & maintained facility. Friendly & helpful staff.

calvin r. | Expérience générale |
Évaluation :

Customer service was outstanding!

ANDREW H. | Expérience générale |
Évaluation :

Fitted our needs perfectly

ANTHONY F. | Expérience générale |
Évaluation :

I rented for 3 years with no problem. The storage is in a great location and it's well maintained. Highly recommend Anthony

Victor P. | Expérience générale |
Évaluation :

The manager and the staff were really friendly and great professional l will definitely use the u- haul again, great and Awesome people

Jeneane B. | Expérience générale |
Évaluation :

Staff very friendly and helpful

David C. | Expérience générale |
Évaluation :

Excellent service.. I could not ask for any more. Thanks.

ELIZEBETH W. | Expérience générale |
Évaluation :

thank you

audrey s. | Expérience générale |
Évaluation :

Clean ,safe and friendly and helpful staff.Thank you!👍⭐⭐⭐⭐⭐

Adrian R. | Expérience générale |
Évaluation :

None.

kenyatta c. | Expérience générale |
Évaluation :

Thank you for all your help

ALPHONSIUS C. | Expérience générale |
Évaluation :

The late fee charges is ridiculous .The facility closes a little bit too early,and opens too late especially on weekends.

LINDA G. | Expérience générale |
Évaluation :

They were pass helpful, Very respectful, and they stayed til job was to our satisfaction. Something None of the other three helpers did on our long move from nevada, BJ called us back to Thank us. Wow

carolyn S. | Expérience générale |
Évaluation :

Excellent customer service - always available, friendly, professional, and ready to answer questions. The lot was always neat and everything in place. Shelves well stocked.

Non reviews have been submitted for this location.

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