I always have excellent service with this locationTina R.
Customer Reviews for U-Haul Moving & Storage of St Clair Shores
Pour nous contacter
Saint Clair Shores, MI 48080
(@ 9 1/2 mile Stephens on Little Mack 1/2 mile south of 10 mile)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Michigan Y.
Better training in customer service! This is a lost art today. You can go many places to rent trucks, but what keeps you coming back is the treatment you receive from staff. Smile, be pleasant and have a "What can I do to help you? attitude! Is that too much to ask?Brian D.
Le client n'a pas laissé de commentaire.Michael S.
Le client n'a pas laissé de commentaire.Mark M.
The only issue is that the rear door was very hard to lift. Maybe rollers needed to lubed. Overall good experienceFrank P.
Personnel amicallarry H.
Le client n'a pas laissé de commentaire.Glenn S.
Le client n'a pas laissé de commentaire.Tim R.
Le client n'a pas laissé de commentaire.JEFFREY BENNETT R.
fast, easy, good price!CATHRINE C.
Le client n'a pas laissé de commentaire.CHARLES G.
Everything went smoothly. Easy pick up and easy return.Eleanore F.
Unfortunately, this was not the location of my original reservation. $50 guarantee is useless. Had to go to multiple locations to find equipment on my original order.Paolo M.
Excellent service , used them many timesChristopher M.
I'm not sure if you can do anything to improve, my experience was perfect. Although, I do like donuts. Maybe offer donuts to the customers...James F.
Le client n'a pas laissé de commentaire.Gregory S. | Expérience générale
Le client n'a pas laissé de commentaire.Steven H.
Quick in to rent and quick drop off. Friendly staff. Help them out. Fill all your information out online.Terry P.
Fantastic customer care and focus! Very dedicated team! Outstanding location - all around ! I have all our moves coordinated out of this location - it does stand out from any other location towards Detroit by far with the above observations. I do look forward for U-haul to slowly transition to the modern fleet of the Mercedes , Izuzu small trucks - to make the actual driving experience a lesser painful experienceâ€¦ Thank You for considering! Best wishes WolfWolfgang R.
Matthew assisted me above and beyond and made sure I was safe He was exceptional and I hope he is acknowledged for it. I work in the hospitality industry and trust me â€¦ it was Father's Day, he was called in because someone else called in , and he gave me zero inclination that it affected his disposition, customer service and kindness. I have told everyone about the experience Deborah Saint AmandDeborah S.
Service was excellent she connected the trailer and wiring helped me verify all lights were working properlyRoger W.
Get a new management team I believe new training is necessary for all. I decided to give them one more chance after a very bad experience with the Van Rental and because they were literally close by I rented an appliance dolly got it home loaded up fridge and out that there were no buckle on the strap. He ask why didn't I bring it back first of gas is to high. The question is why didn't he inspect the equipment before he rented the equipment it appears to be a systemic problem at that location.Ralph R.
Le client n'a pas laissé de commentaire.Terry D.
Excellent service at pick up and drop off! Merci.James F.
Everything went smoothly. I was very pleased 😀Paul W.
Nothing, everyone was very helpful and knowledgeable.MARK STEPHEN E.
Le client n'a pas laissé de commentaire.Kyle P.
Le client n'a pas laissé de commentaire.charles S.
Work with customer experience more. I had a reservation and it still took half and hour with one other customer in the lobby and three employees working sounds a bit ridiculous. Plus I've done business with the location for 3 years.James H.
Le client n'a pas laissé de commentaire.elizabeth F.
good customer relationshipsMatthew H.
Le client n'a pas laissé de commentaire.Tywana M.
Le client n'a pas laissé de commentaire.ALEXANICOLE M.
I always use this location very dependable and the best of service 👍 👌 5 star ratingROBERT LEE T.
Le client n'a pas laissé de commentaire.Scott C.
I'm sure you heard this many times, but please just start out every truck with a full tank. It's very difficult to judge how much gas you need when you have to read your chart. If people don't want to fill it up, just charge them a premium to fill it up.William S.
Le client n'a pas laissé de commentaire.Christina L.
Le client n'a pas laissé de commentaire.JAMES AVERY Y.
They were very pleasant. Also, we did not have to wait and once we were done the truck was already upfront.Donta W.
Everything was greatROSALYN V.
Customer service was excellent. Employees made drop off quick & efficient.brenda M.
Le client n'a pas laissé de commentaire.Gayle K.
I appreciate not having to leave my vehicle to return the trailer - that made the process easy and fastBrian W.
Nice employees and very helpful.Kevin L.
Everything was excellent. The check in didn't take long. The service was exemplary. My order was ready and waiting for me including the additional items I ordered. Great experience.Santwan T.
Both ladies that worked May 27, 2022 around 7am-9:30am were very helpful and knowledgeable.Jerome S.
Your online site is not secure, my credit card was used shortly after I entered on the UHaul site. I rarely give it out, it's been a while since I have. Had 3 fraudulent charges since it went on your site.Mike W.
Le client n'a pas laissé de commentaire.Jonathan A.
Le client n'a pas laissé de commentaire.Edmund G J.
Le client n'a pas laissé de commentaire.DIANE RENEE S.
Le client n'a pas laissé de commentaire.David T.
Le client n'a pas laissé de commentaire.Steven S.
Le client n'a pas laissé de commentaire.James C.
You need to have a print that works when you return the truck . bush league.Matthew H.
Le client n'a pas laissé de commentaire.LAURA A.
equipment was old over125k miles. needs to be replaced.Dan G.
Le client n'a pas laissé de commentaire.Donald B.
They were the shit!MUSHEER K.
Le client n'a pas laissé de commentaire.Jacqueline K.
Le client n'a pas laissé de commentaire.Michael M.
Le client n'a pas laissé de commentaire.jeffrey A.
Le client n'a pas laissé de commentaire.Brian D.
Le client n'a pas laissé de commentaire.Jeff C.
The customer service staff was very helpful and friendly. I will definitely share my awesome experience with anyone in need of a u haul truck or storage unit.Rhonda W.
Le client n'a pas laissé de commentaire.Edward F.
Customer service was friendly very nice and quick.Tracy R.
Le client n'a pas laissé de commentaire.jeffrey A.
Le client n'a pas laissé de commentaire.TOMIKA TISIEN J.
Make sure the truck was maintained. Our truck need front end work. To shift ino drive was a fight.Kimberly G.
Le client n'a pas laissé de commentaire.Dennis V.
Nothing service was great and fastMarian S.
Good serviceWade J.
Make sure enclosed trailers have been aired out. Fumes from a kerosene or gas spill still resonates in the trailer that I rented.Michael C.
Le client n'a pas laissé de commentaire.LISALYNN B.
Great customer service ladyALKA F.
Le client n'a pas laissé de commentaire.Michelle P.
Website, while pretty easy to navigate, got kicked out twice while trying to place order and then ended up with two reservations.Thomas C.
The guy that helped with the pickup and the other guy that helped on the return were professional and courteous. Store was clean as well as the yard was clean also. Keep up the good work!John K.
Need to have at least 2 people to check out equipment. Only one person on a Saturday. Line out the door when location opened. Girl did an excellent job. She needs help.terry P.
Need more help/faster service at pickupJerome K.
Everything was great. Staff very helpful on pickup and return. I was in and out. Made reservation online. Would recommend if you need a vehicle for moving.Matthew Y.
Le client n'a pas laissé de commentaire.Georgia A.
Le client n'a pas laissé de commentaire.Daniel W.
Le client n'a pas laissé de commentaire.ROBERT NACHOLEAN M.
Le client n'a pas laissé de commentaire.Annette K.
Easy to rent and i like when i booked online it automatically picks the closet location for me to drop off.Asia B.
Order was placed 24 hrs in advance. Upon arrival the vehicle was never cleaned. It appeared in months (photos are available) along with stringent odor. The guy attempted to provide another vehicle with animal hairs and brown fluid spilled throughout the interior. The guy then attempted to clean the 1st vehicle by spraying Lysol, never wiping down the vehicle interior. Approximately 1 hr or more was lost waiting for a clean vehicle (email verification can be provided). The mileage was probably not accurate from Hamlin Hall to that Location seemed a little off. My fault for not checking.... Seeing that's the only location we have no other choice but to choose this location. However, you guys gotta do better!Debra F.
It took over 45 minutes to checkout and the worker was painfully slow and couldn't answer any questions. We also got the truck and it needed fuel ASAP. It had 16 miles until empty. We were given a fuel credit, but it was very ridiculous having to fill up immediately.Danielle J.
It was a little tight to return a car hauler after hours but was able to get it to work. The people there were helpful and nice.Steve L.
No trailer.Victor Z.
Le client n'a pas laissé de commentaire.Francis B.
Answer the door when a customer returns at exactly 7 o'clock which is your closing time instead of just having the keystone to the door!!!!!!!!!JOSE A R.
Le client n'a pas laissé de commentaire.RONALD J.
I thought that I had been billed a day or 2 after the rental, but received a notice that they didn't take the money out and am not able to pay the remaining bill until Friday the 22nd. And I have intentions to get another truck for the this weekend to get the last of my belongings but can't wait a week after the rental to be billed for it, I'm moving and spending money in renovations to the new home so if the process was done faster I think it would be more beneficial. I also put more gas then when I picked it up and don't see a reimbursement in the bill for that with the price of gas these days. Other than that the truck was great and the staff was extremely friendly and helpful getting everything taken care of.Zach W.
Le client n'a pas laissé de commentaire.Mark G.
Le client n'a pas laissé de commentaire.Lawrence M.
Le client n'a pas laissé de commentaire.Sharon J.
I had coverage on the uhaul and when I called in after the truck got stuck in mud they told me it would be a $325 dollar fee. We were stuck for 9 hours looking around for a tow truck that would be cheaper after the 9 hours we decided to just take the hit. By waiting that long I became ineligible if turning my truck back in same day which caused me to lose out on even more money. When I turned the truck in nothing happened. A lot of miscommunication.Natika W.
Le client n'a pas laissé de commentaire.ROSE K.
The trailer pulled easily and the return was painless! Good experience all around.darrell E.
Le client n'a pas laissé de commentaire.ANTHONY P. | Premières impressions
Have had storage for over a year now and EVERY person I have spoken to is professional personable and kind. Nothing but good things to say! Thank you Uhaul!LADONNA W. | Premières impressions
Love the service given Matt is very polite and courtesyregina w. | Premières impressions
Le client n'a pas laissé de commentaire.LAKRISCA LOUISE G. | Expérience générale
Le client n'a pas laissé de commentaire.schuyler g. | Expérience générale
THe only issue with facility is units close to the door are subject to flooding aafter heavy rainsrichard r. | Expérience générale
Le client n'a pas laissé de commentaire.carlee w. | Expérience générale
Le client n'a pas laissé de commentaire.Gregory S. | Premières impressions
My storage unit flooded and I'm not getting no help and insurance company is terribleSamantha R. | Premières impressions
Le client n'a pas laissé de commentaire.Samantha R. | Expérience générale
Le client n'a pas laissé de commentaire.JOSHUA S. | Expérience générale
Le client n'a pas laissé de commentaire.joseph c. | Expérience générale
Le client n'a pas laissé de commentaire.Eric H. | Online Move In
The entire rental period access to the card swipe did not work. This was unacceptable and staff had NO control in getting it repaired. The staff was friendly and helpful but many times they were overwhelmed and the wait times were long and unacceptable. Scheduling the proper amount of staff at the proper time is a management issue. I would say that my overall experience was "below average" if not for the smiles that the staff showed me.Mark P. | Expérience générale
The movers were the best !! The service at uhaul was so disappointedAdelle N. | Expérience générale
Great!Chester D. | Premières impressions
Very helpful workersKim G. | Réservation
There were trucks, vans and trailers parked throughout the lot, making it very difficult to enter and exit their facility. trailers were everywhere, and there was no one able to assist in the office.Daniel A S. | Expérience générale
I made four visits to this Uhaul location in one day to pickup and drop off equipment. The owner, Ryan, didn't seem interested in assisting, and his associate was unable to figure out how to do so.Daniel A S. | Expérience générale
Excellent customer service!Lisa B. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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Nous offrons la plus grande sélection de l'industrie!